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customer service specialist Jobs in Cairo

customer service specialist

hr generalist.

hr specialist

SSC HR Solutions

<div>
 
 Job Summary
 
 
 
 We are seeking a proactive and detail-oriented HR Generalist to take full ownership of our human resources function. You will be responsible for managing all HR operations, including recruitment, payroll, employee relations, compliance, documentation, and day-to-day HR administration. This role is ideal for someone who thrives in a dynamic environment and is ready to build and streamline HR systems from the ground up.
 
 
 Key Responsibilities
 
 
 
 Recruitment &amp; Talent Acquisition
 
 
 
 <ul>
 <li>
 Manage end-to-end hiring: job postings, screening, interviewing, and onboarding
 </li>
 <li>
 Work with department heads to identify staffing needs and job descriptions
 </li>
 <li>
 Create and maintain recruitment pipelines
 
 
 </li>
 </ul>
 
 Payroll &amp; HR Administration
 
 
 
 <ul>
 <li>
 Prepare and process monthly payroll, including allowances, deductions, and bonuses
 </li>
 <li>
 Track attendance, leaves, overtime, and ensure timely salary disbursement
 </li>
 <li>
 Maintain and update employee records, contracts, and documentation
 
 
 </li>
 </ul>
 
 Employee Relations &amp; Performance
 
 
 
 <ul>
 <li>
 Support employee engagement, handle grievances professionally
 </li>
 <li>
 Coordinate performance reviews and probation assessments
 </li>
 <li>
 Ensure smooth offboarding and exit interviews
 
 
 </li>
 </ul>
 
 HR Policy &amp; Compliance
 
 
 
 <ul>
 <li>
 Maintain up-to-date HR policies aligned with labor law
 </li>
 <li>
 Ensure compliance with legal, regulatory, and internal requirements
 </li>
 <li>
 Prepare employment letters, warning notices, and policy updates
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in human resources, Business Administration, or related field
 </li>
 <li>
 3+ years of experience in an HR Generalist or similar role
 </li>
 <li>
 Solid knowledge of Egyptian labor law and HR best practices
 </li>
 <li>
 Hands-on experience with payroll processing
 </li>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 High level of integrity, discretion, and professionalism
 </li>
 <li>
 Proficiency in Microsoft Office; familiarity with HR software is a plus
 
 
 </li>
 </ul>
 
 Preferred Attributes
 
 
 
 <ul>
 <li>
 Experience working in small-to-mid-sized companies
 </li>
 <li>
 Ability to work independently and take initiative
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Problem-solving mindset and attention to detail
 </li>
 </ul>
</div>

HR Generalist.

TAQA Arabia

<div>
 
 Job Summary:
 
 
 
 The HR Officer is responsible for supporting the HR department in managing recruitment, employee relations, performance management, training, and compliance with labor regulations. This role ensures that HR policies are effectively implemented and employees are supported throughout their lifecycle in the organization.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Assist in job postings, screening candidates, and scheduling interviews.
 </li>
 <li>
 Coordinate onboarding and induction programs for new employees
 </li>
 <li>
 Maintain employee records and HR databases.
 </li>
 <li>
 Prepare HR documents such as contracts, letters, and reports.
 </li>
 <li>
 Support performance appraisal processes.
 </li>
 <li>
 Help track employee progress and development plans.
 </li>
 <li>
 Identify employee training needs.
 </li>
 <li>
 Organize training sessions and workshops.
 </li>
 <li>
 Ensure company policies comply with labor laws and regulations
 </li>
 <li>
 Implement and monitor HR policies and procedures
 
 
 
 </li>
 </ul>
 
 
 JOB REQUIREMENTS:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Maximum of 1 year of experience in an HR role (fresh graduates are encouraged to apply)
 </li>
 <li>
 Knowledge of labor laws and HR best practices.
 </li>
 <li>
 Organizational and problem-solving abilities.
 </li>
 <li>
 Proficiency in MS Office and HR software.
 </li>
 <li>
 Key Competencies:
 </li>
 <li>
 Confidentiality and integrity
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Conflict resolution skills
 </li>
 <li>
 Teamwork and collaboration
 </li>
 <li>
 Time management
 
 </li>
 </ul>
</div>

HR Officer

SILO HUB

<div>
 We are hiring on behalf of a
 
 leading cybersecurity firm
 
 based in
 
 Katameya
 
 . Our client is seeking a proactive and detail-oriented
 
 HR Officer
 
 to join their growing and dynamic team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage end-to-end HR operations and daily activities.
 </li>
 <li>
 Handle all personnel and payroll processes.
 </li>
 <li>
 Liaise with government authorities (Labor Office &amp; Social Insurance) and build strong working relationships to ensure smooth processes.
 </li>
 <li>
 Maintain accurate attendance records, track absences, and issue legal warnings when required.
 </li>
 <li>
 Create and update employee personnel files and ensure the HR database is always accurate and up to date.
 </li>
 <li>
 Follow up on employee lifecycle processes (contracts, renewals, resignations, hiring documents).
 </li>
 <li>
 Prepare monthly attendance and consolidation reports to support payroll processing.
 </li>
 <li>
 Collect and validate payroll inputs (overtime, leaves, absences, loans, etc.).
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 3+ years of experience in HR.
 </li>
 <li>
 Strong experience in personnel &amp; payroll.
 </li>
 <li>
 Solid understanding of Egyptian labor law and social insurance processes.
 </li>
 <li>
 Background in the technology sector is highly preferred.
 </li>
 <li>
 Strong organizational and communication skills.
 
 
 </li>
 </ul>
 
 Location
 
 
 
 Katameya, Cairo
</div>

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 
 
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 You will independently own a range of professional development-related processes and activities, e.g., professional development coaching/ individual talent counselling, review committees, onboarding, training, staffing, people initiatives and data reporting and jointly solving various people-related issues with immediate Professional Development team members.
 
 
 You will work in our Cairo office and be part of our Middle East Professional Development team. You will develop a professional relationship with consulting staff from the Middle East region, build an in-depth understanding of the consultant&rsquo;s professional aspirations, experience, strengths and development needs. You will manage staffing activities (project assignment), skill development and career progression.
 
 
 Moreover, you will build and maintain trusted relationships with the office leadership to ensure decisions are taken effectively and in accordance with both our clients&rsquo; needs and our consultants&rsquo; development needs. On top of this, you will manage the information flow in our system and work on special people-related projects as needed.
 
 
 You will also continuously acquire and refresh knowledge of the industry&rsquo;s/sector&rsquo;s key clients, hot topics, and firm expertise/staffing pools to bring the best of the firm to client studies. You will help create supply and demand forecasts and reports for local client service professional leadership and coordinate with recruiting and learning departments regarding recent hires and training needs.
 
 
 You will manage onboarding and integration processes, ensuring new hires connect with the office and relevant communities and collaborate with learning team to ensure consultants receive timely and relevant training. You will coordinate review and evaluation processes and support feedback conversations and guide consultants on implementing development plans.
 
 
 You will foster a vibrant professional community by supporting consultant cohorts and partner leads and act as an advisor and sounding board for community-building initiatives.
 
 
 You will provide sensitive and proactive support during the exit process and work closely with partners to ensure smooth transitions and oversee information flow in people systems, ensure accurate and timely updates.
 
 
 As a part of our commitment to apprenticeship and community, consistent and predictable in-person/in-office working presence is essential to this role. As firm members integrate into the firm following our formal return from remote date, there may be opportunity for a colleague to work as a more hybrid model in accordance with their team&rsquo;s operating model.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 University degree or equivalent experience
 </li>
 <li>
 3+ years of HR/learning experience, ideally in a professional services environment. Basic business knowledge; solid knowledge of people processes
 </li>
 <li>
 Strong track record of performance, team leadership, and excellent coaching skills with high level of drive and initiative
 </li>
 <li>
 Creative problem-solving and project management expertise to structure and lead initiatives.
 </li>
 <li>
 Attention to detail; ability to prioritize and manage multiple tasks; flexibility to work outside normal business hours as needed
 </li>
 <li>
 Flexible, non-hierarchical mindset with a genuine interest in understanding expertise talent needs.
 </li>
 <li>
 High integrity, maturity, and discretion in handling people and confidential information.
 </li>
 <li>
 Ability to work under pressure, manage shifting priorities, and create structure from ambiguity
 </li>
 <li>
 Exceptional interpersonal, communication, and influencing skills, with the ability to listen and engage effectively
 </li>
 </ul>
</div>

Senior Coordinator - Professional Development

Jotun Middle East, India and Africa (MEIA)

<div>
 
 We are excited to offer one-month internship opportunities during July 2026 for ambitious and talented students eager to gain real-world experience with one of the world&rsquo;s leading paints manufacturers.
 
 
 
 
 
 
 Available Internships
 
 
 
 
 
 
 
 Jotun Egypt Head Office (Fifth Settlement, New Cairo):
 
 
 <ul>
 <li>
 HR Generalist Intern
 </li>
 <li>
 Marketing Communication Intern
 </li>
 <li>
 Marketing Retail Development Intern
 </li>
 </ul>
 
 
 
 
 
 Jotun Factory &ndash; 10th of Ramadan (Alrobeky Industrial Park):
 
 
 <ul>
 <li>
 Production Engineer Intern
 </li>
 <li>
 Quality Control Chemist Intern
 </li>
 <li>
 Process Engineer Intern
 </li>
 <li>
 Maintenance Engineer Intern
 </li>
 <li>
 Logistics Specialist Intern (Finished Goods WH)
 </li>
 <li>
 Logistics Specialist Intern (Raw Material WH)
 </li>
 </ul>
 
 
 
 
 
 General responsibilities:
 
 
 <ul>
 <li>
 Assist with day-to-day departmental tasks and ongoing projects.
 </li>
 <li>
 Gain hands-on experience with tools and systems used in a multinational company.
 </li>
 <li>
 Prepare reports, presentations, and documentation as needed.
 </li>
 <li>
 Conduct research and compile data to support business decisions.
 </li>
 <li>
 Collaborate with cross-functional teams to solve real business challenges.
 </li>
 <li>
 Contribute to process improvements and efficiency initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
 
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 University students in the third/forth/fifth year and fresh graduates.
 </li>
 <li>
 Proficiency in Microsoft Office tools.
 </li>
 <li>
 Excellent command of English and Arabic.
 </li>
 </ul>
 
 
 
 
 
 Personal Qualities We Look For:
 
 
 <ul>
 <li>
 Communicates in a clear, precise, and structured way; willing to enrich self-knowledge and presents effectively.
 </li>
 <li>
 Adheres to company rules and procedures; executes plans with commitment and determination; achieves high-quality results.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 POSITION INFORMATION
 
 
 
 
 
 
 
 Company:
 
 
 
 El-Mohandes Jotun S.A.E.
 
 
 
 
 
 
 Contract Type:
 
 
 
 Work Experience/Student
 
 
 
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 
 
 
 
 CLOSING DATE (dd.mm.yyyy):
 
 
 
 31.05.2026
 
 
 
 
 
 WHO WE ARE
 
 
 
 
 
 Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
 
 
 
 
 
 El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun&rsquo;s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.
 
 
 
 
 
 Visit our Career Page to know more about life at Jotun.
 
 
 
 
 
 Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
 
 
 
 
 
 If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
 
 
 
 
 
 If you think that this role is what you could be doing next, apply now!
 
</div>

Jotun Egypt - Internship Opportunities 2026

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.
 
 
 <ul>
 <li>
 Assist in developing and executing HR strategies and policies across the organization
 </li>
 <li>
 Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations
 </li>
 <li>
 Collaborate with department heads to identify and address HR-related issues and opportunities
 </li>
 <li>
 Lead and mentor a team of HR professionals, fostering their growth and development
 </li>
 <li>
 Manage the implementation and optimization of HR systems and processes
 </li>
 <li>
 Ensure compliance with Egyptian labor laws and regulations
 </li>
 <li>
 Develop and implement employee engagement and retention programs
 </li>
 <li>
 Assist in budget planning and resource allocation for the HR department
 </li>
 <li>
 Conduct regular HR audits and provide recommendations for improvement
 </li>
 <li>
 Serve as a key advisor to senior management on HR matters and organizational development
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred
 </li>
 <li>
 7+ years of progressive HR experience, including 3+ years in a managerial HR role
 </li>
 <li>
 Professional HR certification (e.g., SHRM-CP, PHR) preferred
 </li>
 <li>
 In-depth knowledge of Egyptian labor laws and regulations
 </li>
 <li>
 Strong proficiency in HR management software and Microsoft Office Suite
 </li>
 <li>
 Excellent leadership and team management skills
 </li>
 <li>
 Outstanding communication and interpersonal abilities
 </li>
 <li>
 Proven track record in strategic planning and implementation
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 <li>
 Experience in performance management and employee relations
 </li>
 <li>
 Expertise in recruitment and talent acquisition strategies
 </li>
 <li>
 Ability to handle confidential information with discretion and professionalism
 </li>
 <li>
 Fluency in English and Arabic (both written and spoken)
 </li>
 </ul>
</div>

Assistant Director of People & Culture

Valleysoft | Center of Excellence

<div>
 At Valleysoft | Center of Excellence, we are committed to transforming how organizations manage their human resources through innovative SAP solutions. Our expertise enables clients to streamline their HR processes and enhance employee experiences. We are currently looking for a knowledgeable Package Consultant specializing in SAP HR Compensation &amp; Payroll to join our progressive team.
 
 
 In this role, you will be responsible for implementing and optimizing SAP solutions related to compensation management and payroll processing. Your work will ensure that our clients can effectively manage their payroll processes while maintaining compliance and minimizing errors.
 
 
 If you have a solid background in SAP HR with a focus on Compensation and Payroll, and you are driven by a passion for helping organizations improve their HR functions, we invite you to apply!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Engage with clients to understand their compensation and payroll needs and challenges
 </li>
 <li>
 Design, configure, and implement SAP HR solutions for compensation management and payroll processing
 </li>
 <li>
 Optimize payroll processes to ensure accuracy, compliance, and efficiency
 </li>
 <li>
 Conduct thorough system testing, resolve issues, and provide ongoing support to HR and payroll teams
 </li>
 <li>
 Create and deliver training programs and documentation to facilitate user adoption and understanding
 </li>
 <li>
 Work closely with cross-functional teams to ensure seamless integration of HR modules related to compensation and payroll
 </li>
 <li>
 Stay current on legislative changes and SAP updates affecting payroll and compensation processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 Minimum of 5 years of experience as a consultant specializing in SAP HR, focusing on Compensation and Payroll
 </li>
 <li>
 Strong understanding of payroll processes, compensation structures, and SAP HR functionalities
 </li>
 <li>
 Experience implementing and supporting SAP HR Payroll solutions in various organizational contexts
 </li>
 <li>
 Excellent analytical and problem-solving skills with attention to detail
 </li>
 <li>
 Strong communication and interpersonal skills to liaise effectively with clients and teams
 </li>
 <li>
 SAP certification in Human Resources or Payroll is a plus
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 In-depth knowledge of SAP HR Compensation &amp; Payroll tools and integration with other SAP modules
 </li>
 <li>
 Ability to streamline payroll processes and enhance operational efficiency
 </li>
 <li>
 Competent in conducting training sessions and producing user-friendly documentation
 </li>
 </ul>
</div>

Package Consultant-SAP HR Comp & Payroll

Explore 66+ Hr specialist in Cairo this May. Find roles across top companies and apply now to boost your career.

66 hr specialist jobs In Cairo

HR Generalist.

HR Officer

HR Officer

Senior Coordinator - Professional Development

Jotun Egypt - Internship Opportunities 2026

Assistant Director of People & Culture

Package Consultant-SAP HR Comp & Payroll