business development manager Jobs in Saudi Arabia

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sales manager

Panda Retail Company – Savola Group

<div>
 
 
 Job Purpose
 
 
 
 Accountable for the direction and co-ordination of their people and the Fulfilment Operations in various stores they manage, along with full P&amp;L responsibility As the area leader, you will lead the operations for multiple fulfilment operations in your designated region or area ensuring that our customers receive the best service and the business constantly improves and is on the path to profitability.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 - Training
 
 
 - Monitor talent spotting
 
 
 - Delivering audits and fulfilment standards, creating centers of excellence and implementing best practice
 
 
 - Build, optimize, and assign delivery routes with last mile
 
 
 - Communicate with and respond to Panda App customer care on delivery exceptions
 
 
 - Troubleshoot problems through to resolution, escalating as necessary
 
 
 - Developing performance goals
 
 
 - Review daily, weekly, and monthly targets
 
 
 - Communicating policies to the team
 
 
 -Maintain compliance and consistency and taking corrective action when needed
 
 
 - Ensuring SOPs are followed for building security and product loss prevention.
 
 
 - Lead the launch of various fulfilment operations as per strategic plans
 
 
 - Effective planning for peak seasons to ensure sufficient resources are available.
 
 
 - Ensure Last Mile/Freelancers providers are onboarded according to Panda Fulfilment Operations standards; performance is tracked and managed and escalated whenever is required.
 
 
 
 
 
 
 Education:
 
 
 
 - Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Operations, or a related field is preferred.
 
 
 
 
 
 
 Experience, Skills &amp; Competencies:
 
 
 
 - Retail and E-Commerce background
 
 
 - Direct management experience for employees and their performance
 
 
 - Developing and managing teams, data driven
 
 
 - Planning &amp; Organizing
 
 
 - Hardworking and self-motivated
 
 
 - Excellent written and verbal communication skills
 
 
 - Demonstrated problem solving skills and analytical skills
 
 
 - English intermediate+
 
 
 - Experience in Office
 
</div>

Dispatching Lead

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
Job Title: Director - Coordination - Mobility &amp; Logistics
Department: Design Excellence / Engineering
Reports To: Director Design Excellence , city Environmental
Location: NEOM the Line , Saudi Arabia
About NEOM:
NEOM is a revolutionary project envisioned by His Royal Highness Crown Prince Mohammed bin Salman, aiming to create a futuristic society in northwestern Saudi Arabia. The Line is a key component of NEOM, a 170-kilometer linear city designed to be a sustainable and resident-centric urban development.
About Parsons:
Parsons is a leading global engineering and construction firm providing a wide range of services to diverse markets. We are proud to be a key partner in the development of NEOM, contributing our expertise to bring this ambitious vision to life.
Job Summary:
The Director - Coordination - Mobility will be a highly experienced and results-oriented professional responsible for leading and managing all aspects of mobility coordination within the NEOM The Line project. This role requires a deep understanding of transportation systems, logistics, and urban planning, as well as strong lead
ership and communication skills.
Key Responsibilities:
<ul><li>Develop and implement a comprehensive mobility strategy for The Line, encompassing all modes of transportation (e.g., pedestrian, cycling, public transit, autonomous vehicles).
</li></ul><ul><li>Coordinate with various stakeholders, including architects, engineers, urban planners, and transportation authorities, to ensure the seamless integration of mobility solutions within the city.
</li></ul><ul><li>Oversee the design, implementation, and operation of transportation infrastructure, including roads, pedestrian pathways, cycling lanes, and public transit systems.
</li></ul><ul><li>Develop and implement innovative mobility solutions, such as autonomous vehicle systems, on-demand transportation services, and micro-mobility options.
</li></ul><ul><li>Ensure the safety, efficiency, and sustainability of all transportation systems within The Line.
</li></ul><ul><li>Monitor and evaluate the performance of transportation systems and make necessary adjustments to optimize operations.
</li></ul><ul><li>Develop and implement policies and regulations related to mobility within The Line.
</li></ul><ul><li>Stay abreast of the latest advancements in transportation technology and best practices in urban mobility.
</li></ul><ul><li>Contribute to the development of a smart city ecosystem that integrates mobility seamlessly with other urban systems.
</li></ul><ul><li>Represent Parsons in meetings with clients, consultants, and contractors.
</li></ul><ul><li>Ensure compliance with all relevant codes, standards, and regulations.
</li></ul><ul><li>Promote a culture of safety and sustainability throughout the project.
</li></ul>Qualifications:
<ul><li>Bachelor's degree in Civil Engineering, Transportation Engineering, Urban Planning, or a related field from an accredited university.
</li></ul><ul><li>Master's degree in a relevant field preferred.
</li></ul><ul><li>Minimum 25 years of progressive experience in transportation planning, engineering, or operations, with a strong focus on urban mobility.
</li></ul><ul><li>Proven experience in leading and managing multidisciplinary teams.
</li></ul><ul><li>In-depth knowledge of transportation systems, including road design, traffic engineering, public transit planning, and pedestrian and cycling infrastructure.
</li></ul><ul><li>Experience with the development and implementation of innovative mobility solutions, such as autonomous vehicles, on-demand transportation, and micro-mobility.
</li></ul><ul><li>Strong understanding of urban planning principles and the integration of transportation with land use.
</li></ul><ul><li>Excellent communication, interpersonal, and presentation skills.
</li></ul><ul><li>Strong leadership, mentorship, and team-building skills.
</li></ul><ul><li>Ability to work effectively under pressure and meet tight deadlines.
</li></ul><ul><li>Strong analytical and problem-solving skills.
</li></ul><ul><li>Commitment to safety, quality, and sustainability.
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Director - Mobility and Logistics

Infoblox

<div>At Infoblox, every breakthrough begins with a bold &ldquo;what if.&rdquo;
 
What if your ideas could ignite global innovation?
 
What if your curiosity could redefine the future?
We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it&rsquo;s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we&rsquo;re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold &ldquo;what if&rdquo; can take the world, your community, and your career.
Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running &mdash; and what we build is world-class: recognized as CybersecAsia&rsquo;s Best in Critical Infrastructure 2024 &mdash;evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every &ldquo;what if&rdquo; into &ldquo;what&rsquo;s next&rdquo;.
In a world where you can be anything, Be Infoblox .
Customer Development Representative II
We have an opportunity for a Customer Development Representative II to join our Customer Development team, reporting to the Senior Global Director of Customer Development. In this remote or hybrid role, you will work closely with Sales, Legal, Finance, Technical Support, channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. You will be responsible for managing your region to meet or exceed targets for maintenance and subscription renewals for our Daybreak project. You will also manage numerous customer contacts at different stages of the customer lifecycle and work as a trusted partner, allowing customers to meet their business objectives with our products.
Be a Contributor - What You&rsquo;llDo
<ul><li>Analyze data collected during account reviews and meetings to create practical proposals for expansion, upsell, and refresh, ensuring customer satisfaction and surpassing monthly and annual sales targets
</li><li>Manage the timely generation of renewal quotes, validation, auditing, and comprehensive management of all aspects of maintenance and subscription renewals
</li><li>Facilitate relationships with clients, encouraging adoption of Infoblox products and retention, and aligning with customer goals to enhance organizational efficiency
</li><li>Develop a trusted advisor relationship with customers, identifying and addressing issues and ensuring quick resolution by leveraging cross-functional teams
</li><li>Collaborate with the Sales Account team to support accounts, identify opportunities for improving Infoblox services across functions, and develop upsell and cross-sell opportunities
</li><li>Use the RKO deck for a comprehensive assessment of customer needs, goals, and challenges, tailoring solutions to align with customer objectives
</li><li>Deliver RKO presentations to the technical buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases
</li><li>Foster a collaborative atmosphere between the field and customer development organizations while driving expansion and tech refresh initiatives in renewing accounts and optimizing field engagement
</li><li>Strive for a minimum In-Quarter Renewal Rate (IQRR) of 90%, enhancing customer intimacy and understanding to drive FY24 renewal bookings without extensive field engagement
</li><li>Target the eligible customer list provided to educate customers of impending EOL events and execute early refresh motions, converting customers to the latest Infoblox platform before the EOL date
 </li></ul>Be Prepared - What You Bring
<ul><li>4+ years of work experience in customer success or account management
</li><li>3+ years of service renewals experience with an emphasis on channel
</li><li>Expert working knowledge of the service business, including co-termination, service terms, and terms and conditions
</li><li>Experience working with both internal and external customers in a multi-tier channel environment
</li><li>Proficiency with Excel and Salesforce
</li><li>Experience with SaaS applications, deployments, and migration to cloud services
</li><li>Fluency in English and Arabic
</li><li>Excellent organizational, consulting, project management, and time management skills
</li><li>Fresh ideas about SaaS user adoption and customer churn mitigation
</li><li>Bachelor's degree preferred
</li></ul>Be Successful &mdash; Your Path
First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work
Six Months: Deliver a signature win: ship a feature, close a marquee deal, launch a campaign, or roll out a game-changing process
One Year: Own your domain, mentor the next newcomer, and steer our roadmap with data-driven ideas
Belong&mdash; Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you&rsquo;ll grow and belong here.
Be Rewarded &mdash; Benefits That Help You Grow, Thrive, Belong
<ul><li>Comprehensive health coverage, generous PTO, and flexible work options
</li><li>Learning opportunities, career-mobility programs, and leadership workshops
</li><li>Sixteen paid volunteer hours each year, global employee resource groups, and a &ldquo;No Jerks&rdquo; policy that keeps collaboration healthy
</li><li>Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
</li><li>Charitable Giving Program supported by Company Match
</li></ul>Ready to Be the Difference?
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis</div>

Customer Development Representative II

EMKAN | إمكان

<div>
 
 Functional Accountabilities:
 
 
 
 
 <ul>
 <li>
 Identify corporate customer needs, pain points, and business opportunities through direct client engagement, market research, and collaboration with the sales team.
 </li>
 <li>
 Gather and document detailed product requirements based on feedback from corporate clients, sales teams, market trends, and regulatory changes to ensure clarity for development teams.
 </li>
 <li>
 Analyse and prioritize product initiatives by assessing business value, strategic alignment, technical feasibility, and available resources.
 </li>
 <li>
 Act as the business product owner, providing clear guidance to the Digital Division throughout the product design, development, and testing phases.
 </li>
 <li>
 Manage the complete product lifecycle from concept to launch, ensuring delivery according to timelines, budget constraints, and expected outcomes.
 </li>
 <li>
 Lead product-related committees and serve as the Corporate Division&rsquo;s representative in cross-functional discussions and decision-making forums.
 </li>
 <li>
 Monitor product performance through KPIs, client feedback, and usage data, and propose continuous improvements to maintain competitiveness and relevance.
 </li>
 <li>
 Ensure that all products meet internal corporate standards, industry best practices, and comply with regulatory and legal requirements.
 </li>
 <li>
 Continuously scan the market for emerging trends, technologies, and competitor activities to inform and enhance product strategies and roadmaps.
 </li>
 </ul>
 
 
 
 
 Qualifications and experience:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, or any other relevant field (master&rsquo;s degree is preferred).
 </li>
 <li>
 Minimum of 4 years of experience in product management, preferably within financial services, fintech, or B2B environments.
 </li>
 <li>
 Deep understanding of corporate client requirements and B2B product development.
 </li>
 <li>
 Strong strategic thinking and business acumen.
 </li>
 <li>
 Exceptional communication, stakeholder management, and cross-functional collaboration skills.
 </li>
 <li>
 Expertise in product lifecycle management, requirements gathering, and documentation.
 </li>
 <li>
 Analytical mindset focused on delivering business value and customer satisfaction.
 </li>
 <li>
 Fluent in English and Arabic.
 </li>
 </ul>
</div>

Corporate Product Manager

Raffles

<div>Company Description 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah. 
Job Description 
We are seeking an exceptional Concierge to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Concierge, you will be the face of our organization, providing world-class service and creating unforgettable experiences for our esteemed guests.<ul><li>
Warmly welcome and assist guests, ensuring a seamless and personalized experience throughout their stay</li><li>
Provide expert recommendations on local attractions, restaurants, and cultural sites in Jeddah and the surrounding areas</li><li>
Make reservations and arrangements for dining, transportation, tours, and entertainment</li><li>
Anticipate guest needs and proactively offer assistance to exceed expectations</li><li>
Handle guest inquiries and requests promptly and efficiently, ensuring timely follow-up</li><li>
Collaborate with other departments to ensure guest satisfaction and resolve any issues</li><li>
Maintain up-to-date knowledge of local events, attractions, and services</li><li>
Assist with check-in and check-out procedures as needed</li><li>
Manage and organize guest packages, deliveries, and correspondence</li><li>
Uphold the highest standards of customer service and professionalism at all times</li></ul> 

Qualifications 
<ul><li>
Minimum of 3 years' experience as a Concierge in a luxury hospitality environment</li><li>
Exceptional communication skills, both verbal and written, with the ability to build rapport quickly</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
In-depth knowledge of Jeddah's attractions, culture, and local services</li><li>
Proven ability to multi-task and problem-solve in a fast-paced environment</li><li>
Strong attention to detail and commitment to excellence</li><li>
Experience in handling guest complaints and going above and beyond to meet guest needs</li><li>
Flexibility to work different shifts, including nights and weekends</li><li>
Proficiency in hotel management software, preferably OPERA PMS</li><li>
Valid Saudi Arabian work permit or eligibility to obtain one</li><li>
Warm, friendly demeanor with a passion for customer service</li><li>
Ability to remain calm under pressure and adapt to changing situations</li><li>
Strong organizational skills and the ability to prioritize tasks effectively</li></ul> 

Additional Information 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Concierge

Mukhtar Sons Group

Key Responsibilities:<ul><li>Perform commissioning, configuration, testing, and troubleshooting of Building Management Systems (BMS) including HVAC controls, lighting, access, and energy monitoring systems</li><li>Program and integrate BMS devices and controllers (e.g., Siemens, Honeywell, Schneider, Tridium, etc.)</li><li>Collaborate with design, installation, and project teams to ensure smooth system startup and handover</li><li>Prepare and review commissioning plans, checklists, and functional test reports</li><li>Ensure all systems meet client requirements and comply with project specifications and industry standards</li><li>Provide onsite and remote technical support during commissioning and post-handover stages</li><li>Train end-users on BMS system operation and provide documentation support</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or diploma in Electrical, Electronics, Mechatronics, or relevant engineering discipline</li><li>Minimum 3&ndash;6 years of hands-on experience in BMS commissioning</li><li>Solid understanding of HVAC systems, control logic, sensors, and communication protocols</li><li>Experience with one or more BMS platforms (e.g., Siemens Desigo, Schneider EcoStruxure, Honeywell, etc.)</li><li>Ability to read control schematics, sequence of operations, and system drawings</li></ul>Job Type: Full-timePay: From &#65020;6,000.00 per month

Commissioning Engineer – BMS

Emdad By Elm

<div>
 
 
 Job Description:
 
 
 
 The Call Center Agent plays a pivotal role in delivering exceptional customer service through effective communication and problem-solving skills. This entry-level position demands a proactive individual who can provide knowledgeable assistance and support to customers across various channels, including phone, email, and chat. The successful candidate will demonstrate strong interpersonal skills and an ability to de-escalate customer concerns effectively while adhering to company protocols and policies. A commitment to continuous learning and improvement is essential as the agent will participate in training sessions to enhance service delivery. The ideal candidate will foster a positive experience for customers by efficiently navigating systems and processes to resolve inquiries or issues in a timely and accurate manner.
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 A minimum educational qualification of a diploma or bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 Proven ability to work in a fast-paced environment while managing multiple customer interactions simultaneously.
 </li>
 <li>
 Demonstrated familiarity with customer service principles and practices, preferably through previous experience in a service-oriented role.
 </li>
 <li>
 Excellent verbal and written communication skills, with an emphasis on clarity, professionalism, and courtesy.
 </li>
 <li>
 Strong problem-solving skills and the ability to think on one&rsquo;s feet to address customer inquiries effectively.
 </li>
 <li>
 High level of empathy and patience when dealing with customer complaints or concerns.
 </li>
 <li>
 Capability in utilizing multiple software applications and customer relationship management (CRM) systems to track interactions and follow up on customer queries.
 </li>
 <li>
 Demonstrated willingness to learn and adapt to new processes and technologies as they are implemented within the organization.
 </li>
 <li>
 Experience with teamwork and collaboration in a professional setting, contributing positively to team dynamics.
 </li>
 <li>
 Availability to work flexible hours, including evenings, weekends, and holidays, as needed by business operations.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Respond promptly and professionally to incoming customer inquiries across various communication channels including phone, email, and live chat.
 </li>
 <li>
 Accurately document and track customer interactions in the company&rsquo;s CRM system, ensuring all information is up-to-date for effective follow-up.
 </li>
 <li>
 Utilize active listening skills to understand customer issues, providing effective solutions that align with company policies.
 </li>
 <li>
 De-escalate demanding customer situations by employing conflict resolution techniques, ensuring customer satisfaction and retention.
 </li>
 <li>
 Participate in ongoing training and development sessions to enhance product knowledge and customer service skills.
 </li>
 <li>
 Collaborate with colleagues and management to share feedback on customer experiences and suggest improvements to service protocols.
 </li>
 <li>
 Maintain a strong understanding of company products and services to provide informed guidance to customers.
 </li>
 <li>
 Achieve and exceed individual performance metrics, including response times, resolution rates, and customer satisfaction scores.
 </li>
 <li>
 Remain informed on industry trends and best practices in customer service, applying this knowledge to improve personal performance.
 </li>
 <li>
 Uphold compliance with company policies and industry regulations during all customer interactions.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Excellent communication skills, both written and verbal, to convey information clearly and professionally.
 </li>
 <li>
 Strong customer focus with a commitment to ensuring a positive customer experience.
 </li>
 <li>
 Effective problem-solving abilities to identify solutions in high-pressure situations.
 </li>
 <li>
 Adaptability to changing environments and ability to learn new technologies quickly.
 </li>
 <li>
 Proficiency in using CRM software and other collaboration tools necessary for tracking and managing customer interactions.
 </li>
 <li>
 High level of empathy to understand customer concerns and provide appropriate responses.
 </li>
 <li>
 Ability to work collaboratively as part of a team while also being self-motivated to manage personal responsibilities.
 </li>
 <li>
 Strong organizational skills with attention to detail to ensure accuracy in documentation and task completion.
 </li>
 <li>
 Resilience and patience when handling difficult customer interactions.
 </li>
 <li>
 Time management skills to prioritize tasks effectively in a busy environment.
 </li>
 </ul>
 
 
</div>

Call Center Representative

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