customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

customer service representative Jobs in Karachi

customer service representative

sales agent

calling agent

inbound customer service agent

Mars BPO

Job DescriptionWe are hiring a confident and results-driven Inbound Verification &amp; Closing Specialist to join our on-site sales team. The ideal candidate will be responsible for verifying customer information, confirming eligibility, and closing sales efficiently. This role requires strong communication skills, attention to detail, and the ability to convert verified leads into successful sales.If you have experience in verification and closing and thrive in a target-driven environment, we encourage you to apply.Key Responsibilities<ul><li>Contact and verify customer information through inbound and outbound calls</li><li>Confirm customer eligibility, interest, and accuracy of provided details</li><li>Close sales after successful verification</li><li>Clearly explain offers, pricing, and terms to customers</li><li>Handle objections professionally and confidently</li><li>Maintain accurate call notes and follow verification guidelines</li><li>Meet or exceed daily and monthly closing targets</li><li>Follow company scripts, compliance, and quality standards</li></ul>Job Requirements<ul><li>Previous experience as a Verifier, Closer, or Sales Agent preferred</li><li>Excellent English communication and listening skills</li><li>Strong objection-handling and closing abilities</li><li>Target-driven, self-motivated, and disciplined</li><li>Ability to work on-site and collaborate with the team</li><li>Basic computer and call-handling skills</li></ul>What We Offer<ul><li>Competitive base salary + commission structure</li><li>Performance-based bonuses and incentives</li><li>Career growth opportunities within the company</li><li>Supportive and professional on-site work environment</li><li>Paid training and ongoing coaching</li></ul>Shift Timing: 6:30 PM &ndash; 5:00 AMDaily, Weekly &amp; Monthly Bonus PlansContact/ WhatsApp : 0319 5002892Mars BPO Pvt Ltd Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines KarachiJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Inbound Verification & Closing Specialist

Zue Pvt Ltd

Job Title: Inbound Specialist Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite in the evening shifts/ US hours, i.e., 07:00 PM to 04:00 AM Pakistan Time?</li></ul>Work Location: In person

Customer Service Representative (Inbound)

Cutomer Support Specialist (Inbound)

TALENT EXPERTZ HR Solutions

We TALENT EXPERTZ recuritment consultants are partnering with a well-established Vintage Apparel company in Karachi for their new Call Center department. If you are passionate about customer service, sales, or operations, this is your chance to join a dynamic team and grow your career!About the Client CompanyThe company is a well-established vintage apparel business based in Karachi, serving retailers and customers across Europe and the UK. With export operations managed internationally, the company is now launching a new Call Center department as part of its growth strategy to enhance customer experience, sales conversions, and operational excellence.This is an exciting opportunity for individuals passionate about customer service, sales, and operations to be part of a dynamic team and grow their careers in an international business environment.Position: Inbound Customer Service Representative (CSR- International)Job Description:<ul><li>Handle incoming calls from international customers.</li><li>Resolve queries, complaints, and chargebacks.</li><li>Assist with order tracking, refunds, and promotions.</li><li>Maintain accurate records of customer interactions in CRM.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum A/O Levels or Bachelor&rsquo;s degree</li><li>Strong English communication skills (spoken and written)</li><li>Customer-focused attitude with problem-solving skills</li><li>Confidence in handling international customers</li><li>Ability to work in shifts and meet performance targets</li><li>Prior call center experience (international process preferred but not mandatory)</li></ul>What We Offer<ul><li>Long-term role with job stability</li><li>Company-provided transport facility</li><li>Structured training and onboarding</li><li>Defined career growth and internal promotion opportunities</li><li>Professional, fast-paced, and supportive work environment</li><li>Exposure to international customers and global e-commerce operations</li></ul>Location: Bath Island, Clifton, KarachiShifts: 9-hour shifts (between 12:00 PM &ndash; 8:00 PM)Salary: PKR 60,000 &ndash; 65,000 Excluding incentives and conveyance allowanceWork days: 5 daysAge Criteria: Max 28If you are fluent in English and enjoy working in a fast-paced call center environment, we encourage you to apply for this role. Only shorlisted candidates will be contacted.Job Type: Full-timePay: Up to Rs65,000.00 per monthWork Location: In personApplication Deadline: 25/12/2025 Expected Start Date: 15/01/2026

Customer Service Representative (Inbound CSR)

Peace Automation (Pvt) Ltd

Urgent: 2 Inbound Sales Representatives Needed NOW! Location: Gulshan-e-Iqbal, Karachi Type: Full-Time Earnings: PKR 40,000-60,000 BASE + 2-4% UNCAPPED COMMISSION = PKR 100K&ndash;150K/MONTHJoin Peace Automation, Karachi&rsquo;s 20-year security leader, to drive explosive growth with AI-powered CCTV, NFPA-compliant fire systems, and biometric time attendance. Trusted by Pepsi and PAF Base, we&rsquo;re seeking a sales rockstar to turn social media leads into PKR 50K+ deals!Your Mission:<ul><li>Convert Leads: Crush 20-30% conversions from WhatsApp/Tidio leads (e.g., &ldquo;CCTV for factory?&rdquo;) using Zoho CRM and ERPNext.</li><li>Social Media Magic: Leverage Facebook/Instagram campaigns to generate and close leads for Karachi&rsquo;s industries.</li><li>Daily Wins: Handle 10-20 leads, upsell 24/7 maintenance, and build a million-rupee pipeline.</li></ul>Why You&rsquo;ll Shine:<ul><li>Big Money: Top reps hit PKR 1.5 Lakh/month &ndash; uncapped!</li><li>Eliet Trained: Zoho/ERPNext + social media sales scripts.</li><li>Perks: Mobile allowance, fast-track promotions.</li><li>Impact: Your sales secure Karachi&rsquo;s businesses!</li></ul>Who You Are:<ul><li>1-3 years of industrial and corporate sales experience (security/tech equipment a plus).</li><li>Fluent in English/Urdu; hands-on with CRM (Zoho) and social media.</li><li>Karachi-based (Gulshan-e-Iqbal ideal); age 25-35.</li><li>Passion to dominate sales targets.</li></ul>Apply NOW &ndash; Spot Fills FAST! Interviews Start for Oct, 2025! Email CV to hr@peaceautomation.com with &ldquo;Inbound Sales Star&rdquo; subject.See Our Wins: Visit peaceautomation.com for success stories with Pepsi &amp; PAF. Launch Your Legend TODAY!Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthExperience:<ul><li>Converting leads to successful sales: 1 year (Required)</li><li>Can Handle 10-20 leads, upsell and build sales pipeline : 1 year (Required)</li><li>Facebook/Instagram campaigns to generate and close leads: 1 year (Required)</li></ul>Work Location: In person

Inbound Sales Star

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent-Call Center

Explore 1122+ Inbound customer service agent in Karachi this December. Find roles across top companies and apply now to boost your career.