sales executive

customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

corporate sales executive Jobs in Karachi

corporate sales executive

customer support representative Jobs in Karachi

customer support representative

customer service executive

The Bran Pac

Customer Service ExecutiveAt The BranPac, we believe every interaction tells a story &mdash; one that reflects care, trust, and excellence. We&rsquo;re looking for a Customer Service Executive who embodies empathy, professionalism, and a passion for creating remarkable customer experiences. If you have an eye for aesthetics, a calm approach to challenges, and the ability to represent premium brands with grace &mdash; this role is for you.Key Responsibilities<ul><li>Manage customer inquiries via email, phone, chat, and social media with warmth and precision.</li><li>Provide accurate and prompt information regarding products, services, and policies.</li><li>Maintain organized customer records through CRM systems.</li><li>Follow up on pending queries to ensure timely and satisfactory resolution.</li><li>Collaborate with internal teams to enhance the overall customer journey.</li><li>Escalate complex cases to senior management when necessary.</li><li>Contribute to FAQs, support materials, and customer feedback reports.</li><li>Gather and relay customer insights to improve service quality and brand experience.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Business, Communications, Marketing, or a related field.</li><li>Prior experience in customer service or client relations &mdash; preferably within luxury fashion, skincare, jewellery, makeup, lifestyle, or home d&eacute;cor brands.</li><li>Excellent verbal and written communication skills.</li><li>A customer-first mindset with strong problem-solving abilities.</li><li>Familiarity with MS Office or Google Workspace; experience with CRM tools is a plus.</li><li>Ability to stay composed under pressure and manage multiple priorities gracefully.</li></ul>Key Skills:<ul><li>A passion for premium and lifestyle brands.</li><li>Empathy, patience, and professionalism in every interaction.</li><li>A collaborative, growth-oriented attitude.</li><li>Attention to detail and a drive for excellence.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Executive

Home Done

About Us:Home Done is a leading UK-based online retailer specializing in home and garden products. We are looking for Customer Service and Support professionals to join our back-office team in Karachi. If you are passionate about providing exceptional customer service and have the skills to thrive in a dynamic work environment, we want to hear from you!Primary Responsibilities:<ul><li>Process customer orders and promptly respond to emails.</li><li>Handle customer inquiries and calls effectively.</li><li>Provide after-sales support to ensure customer satisfaction.</li><li>Address ad-hoc tasks as needed.</li></ul>Required Skills and Qualifications:<ul><li>4+ years of experience in customer service and support roles with international companies.</li><li>UK-market experience will be a plus.</li><li>Experience in order processing and order management.</li><li>Exceptional command of the English language, both written and spoken (mandatory).</li><li>Previous experience in call handling and customer service.</li><li>Familiarity with relevant CRMs.</li><li>eCommerce industry experience will be preferred.</li></ul>Interpersonal and Soft Skills:<ul><li>Commitment to quality and customer satisfaction.</li><li>Excellent attention to detail.</li><li>Self-organized &amp; disciplined.</li><li>Team player (cooperates and works well with team members).</li><li>Excellent communication skills with the ability to explain issues clearly and simply, both orally and in writing.</li><li>Strong work ethic and ability to multitask efficiently.</li></ul>What We Offer:<ul><li>Competitive salary package based on skills and experience.</li><li>Yearly increments to recognize and reward your contributions.</li><li>Comprehensive health insurance coverage for you, your spouse, and your children.</li><li>Paid leave for work-life balance.</li><li>The chance to be part of a growing company with a strong market presence</li></ul>Salary Range: PKR 70,000 to 90,000Work Schedule: 1:30 pm to 10:30 pm (PKT) Mon to Fri + Alternate SundaysJob Location: DHA, Phase V, Karachi (Onsite)Drop your CV at hr@homedone.co.ukJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Senior Customer Service Executive

TSL (Pvt.) Ltd

-TSL (Pvt) Ltd. is hiring &lsquo;Customer Service/Travel Consultant&rsquo; for a GDS distribution company. Candidates with prior experience of travel agencies using ticketing software like Galileo, Worldspan, saber, Amadeus are encouraged to apply.-1-2 years of experience is required for the position.-Minimum Education: Graduate-Ideal candidate must possess excellent communication skills. Market competitive salary will be offered. Ideal Candidate must have his own conveyance. Interested candidates may send in their resume as below:jobs@travelport.com.pkLocation: KarachiGender: MaleJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Executive/Travel Consultant

Gulf Star Travel & Tourism

Job description:Gulf Star Travel &amp; Tourism is hiring on the position of a Coustomer Service Executive (Male Only)Gulf Star Travel &amp; Tourism is seeking to appoint highly motivated, self-driven individuals to drive sales by designing and implementing target marketing strategies. You will also be responsible for maintaining customer relationships, tracking sales data, and creating performance reports.Travel Agency Sales Products:<ul><li>Visa Consultancy</li><li>International Tours</li><li>Domestic &amp; International Air Ticket</li></ul>JOB DESCRIPTION:<ul><li>Contributing to the development of marketing strategies.</li><li>Communicate with target audiences and build and develop customer relationships.</li><li>Develop targeted sales strategies.</li><li>Answering client queries.</li><li>Maintaining client relations.</li><li>Able to present physically and online company profile and unique selling points to potential clients.</li><li>Provide timely and professional assistance to clients via phone, WhatsApp, and email.</li><li>Maintain a customer-first attitude ensuring complete satisfaction and trust.</li><li>Handle inquiries regarding company services, including Visa Consultancy, Travel Assistance, and CRM Support.</li><li>Manage and resolve customer complaints with politeness, patience, and efficiency.</li><li>Ensure smooth coordination between customers and internal departments for quick issue resolution.</li><li>Keep accurate records of all customer interactions, feedback, and follow-ups.</li><li>Demonstrate strong product knowledge to guide clients in choosing the right services.</li><li>Maintain a positive and empathetic attitude towards customers at all times.</li><li>Contribute ideas for service improvement and customer retention strategies.</li><li>Ability to close deals.</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures.</li><li>Attractive Salary + Commissions.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle multiple clients and inquiries simultaneously.</li><li>Friendly, confident, and professional personality.</li><li>Basic computer and CRM system knowledge.</li><li>Prior experience in customer support &amp; sales coordination is a plus.</li><li>MS Excel, MS Word, Windows, Facebook, Basic Data Entry Skills,</li><li>The candidate has to answer customer queries on Facebook, Instagram, WhatsApp, emails and Calls.</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Minimum 3-5 year of customer support &amp; sales coordination experience.</li></ul>Education Required: Minimum IntermediateJob Type: Full-timeJob Type: Full-timePay: From Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service/Sales Coordinator: 3 years (Preferred)</li></ul>Work Location: In person

Customer Services

MC Industries (Pvt) Ltd

Job Title: Online Sales &amp; Calling Executive (Female)Job Description: We are looking for a responsible and energetic female Online Sales &amp; Calling Executive to manage our daily online sales operations. The ideal candidate will handle customer calls, confirm online orders, coordinate with courier partners, maintain sales records, and manage responses and postings on social media platforms.Key Responsibilities:<ul><li>Call customers to confirm online orders placed via website or social media</li><li>Coordinate with courier services for order pickup, delivery, and tracking</li><li>Maintain daily sales and returns record</li><li>Respond to customer queries on WhatsApp, Instagram, Facebook, and TikTok</li><li>Track and follow up on all orders until successful delivery</li><li>Post pre-designed content on social media platforms</li><li>Assist in boosting sales through active customer engagement and follow-ups</li></ul>Requirements:<ul><li>Excellent communication and customer-handling skills (Urdu &amp; basic English)</li><li>Experience in order management, customer service, or online store handling</li><li>Familiarity with WhatsApp Web, Facebook, Instagram, and TikTok</li><li>Organized and detail-oriented, with good record-keeping skills</li><li>Positive attitude and willingness to take ownership of tasks</li></ul>Qualification:<ul><li>Intermediate or Bachelor&rsquo;s degree preferred</li><li>Prior experience in e-commerce or call management will be an advantage</li></ul>What We Offer:<ul><li>Friendly and supportive work environment</li><li>Growth opportunities based on performance</li><li>Salary Package: Rs. 35,000 &ndash; 40,000 per month</li></ul>Office Timings: 10:00 AM to 6:00 PM &mdash; Monday to SaturdayLocation: Tipu Sultan Road, KarachiJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Online Sales & Calling Executive (Female)

Emirates Talent Solution

Position Title: Customer Relations Executive Industry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob OverviewA renowned property development firm in Karachi is seeking a Customer Relations Executive to manage client communications, handle property inquiries, and deliver an exceptional customer experience throughout the sales and post-sales journey.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, demonstrating strong communication skills, a polished demeanor, and the ability to manage high-profile clients with professionalism and discretion.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the main point of contact for all client interactions, ensuring prompt and courteous communication.</li><li>Build and sustain long-term relationships with both new and existing clients.</li><li>Arrange property viewings, meetings, and timely follow-ups with the sales team.</li><li>Share accurate information regarding payment schedules, project progress, and documentation.</li></ul>Post-Sales Coordination<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal departments to ensure smooth and efficient transactions.</li><li>Maintain detailed client records, feedback, and correspondence for service improvement.</li></ul>Administrative Support<ul><li>Prepare and manage client files, agreements, and periodic reports.</li><li>Assist sales and marketing teams with communication materials and client coordination.</li><li>Collaborate with management to enhance client satisfaction and service quality.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related discipline.</li></ul>Experience:<ul><li>5&ndash;7 years of proven experience in customer relations, client servicing, or sales coordination&mdash;preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication skills in English and Urdu.</li><li>Strong client-handling, negotiation, and conflict-resolution abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.</li><li>Highly organized, confident, and adept at multitasking.</li><li>Presentable, courteous, and professional in demeanor.</li></ul>Compensation &amp; Benefits<ul><li>Attractive salary package based on experience.</li><li>Performance-based incentives and bonuses.</li><li>Opportunities for professional growth and skill development.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Forsee Logistics

Location: Gulistan-e-Johar, Karachi Shift Timing: 6:00 PM &ndash; 3:00 AM (PST) Job Type: Full-Time | On-siteJob Summary: As a Logistics Sales Executive, you will be responsible for overseeing the smooth transportation of vehicles, ensuring timely pickups and deliveries, and maintaining effective communication with clients. This position mainly focuses on negotiating with customers and promoting our logistics services. You will engage with clients daily through emails, chat platforms, and occasional phone calls to manage loads, share updates, resolve concerns, and ensure efficient operations. Additionally, you will contribute to meeting performance targets while optimizing routes and maintaining cost-effectiveness.Key Responsibilities:<ul><li>Develop and nurture long-term relationships with clients to support business growth and repeat opportunities.</li><li>Negotiate with customers to achieve profitable outcomes while ensuring client satisfaction.</li><li>Keep accurate and up-to-date records of loads, payments, and correspondence to maintain transparency and efficiency.</li><li>Deliver outstanding customer service through proactive communication, timely follow-ups, and quick resolution of issues.</li><li>Consistently meet or exceed monthly performance and quality targets.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred but not mandatory).</li><li>Excellent command of English (mandatory).</li><li>Prior experience in a call center or sales role is essential.</li><li>Strong communication, negotiation, and organizational abilities.</li><li>Maximum age limit: 30 years.</li><li>Must possess excellent English fluency and interpersonal communication skills.</li></ul>What We Offer:<ul><li>Competitive compensation with the potential to earn up to PKR 150,000 per month (base salary + performance bonuses).</li><li>Opportunities for career advancement and professional growth.</li><li>A collaborative, energetic, and fast-paced work culture.</li><li>Comprehensive training and ongoing support to help you succeed from the start.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Kindly mention your age</li></ul>Experience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Logistics Sales Executive

Explore 1380+ Customer service executive in Karachi this November. Find roles across top companies and apply now to boost your career.