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business development executive

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digital marketing executive

customer service representative Jobs in Karachi

customer service representative

customer service executive

Simply Connect

Back Office ExecutiveLocation: PECHS Block 6, Karachi (Onsite)Job Type: Full-TimeShift: Night Shift (US Hours)We are looking for a Back Office Executive to support our telecom operations by processing customer orders, updating CRM records, verifying customer information, and coordinating with internal teams to ensure timely service activation.Key Responsibilities<ul><li>Process customer orders and service requests.Verify customer information and required documents.</li><li>Update and maintain CRM records.</li><li>Coordinate with internal departments for order completion.</li><li>Follow up on pending cases and ensure timely resolution.</li><li>Perform other back-office and administrative tasks as assigned.</li><li>Fresh candidates with excellent communication skills and a strong willingness to learn are also encouraged to apply.</li></ul>Requirements<ul><li>Minimum 6 months to 1 year of experience in Telecom Lead Generation, Back Office Operations, Customer Service, Sales Support, or a related field is preferred.</li><li>Experience with CRM systems, order processing, service activation, and customer verification will be an advantage.</li><li>Good communication and computer skills.</li><li>Ability to work in a fast-paced environment.</li><li>Fresh candidates with excellent communication skills and a strong willingness to learn are also encouraged to apply.</li></ul>Interested candidates can share their CV at aatif.m.khan@gmail.com or hr@wesimplyconnect.comPay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Rate your English communication skills? rate out 10 </li></ul>Experience:<ul><li>Back office executive (call center): 1 year (Required)</li></ul>Work Location: In person

Back Office Executive

Multitrans Logistics Pakistan

<div>
 
 
 We&rsquo;re Hiring | Customer Service &amp; Supply Chain Operations Executive &ndash; Pakistan Only
 
 
 
 
 
 
 
 As part of Multitrans Logistics Pakistan's continued growth, we are expanding our team and looking for a motivated
 
 
 
 Customer Service &amp; Supply Chain Operations Executive
 
 
 
 to join us.
 
 
 
 
 
 
 
 📌 Important
 
 
 : This position is open to candidates based in Pakistan only.
 
 
 
 
 
 
 
 If you are passionate about customer service, logistics, and supply chain operations and enjoy working in a fast-paced environment, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 📍 Position: Customer Service &amp; Supply Chain Operations Executive
 
 
 
 
 
 
 
 Location:
 
 
 Remote (Work from Home) &ndash; Pakistan Only
 
 
 
 
 Employment Type:
 
 
 Full-Time
 
 
 
 
 Working Days:
 
 
 Monday to Friday (5-Day Work Week)
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Serve as the primary point of contact for customer inquiries and shipment updates.
 
 </li>
 <li>
 
 Process customer orders and ensure timely execution and fulfilment.
 
 </li>
 <li>
 
 Coordinate with suppliers, carriers, and internal teams to ensure smooth supply chain operations.
 
 </li>
 <li>
 
 Monitor shipments and proactively resolve transportation or delivery-related issues.
 
 </li>
 <li>
 
 Maintain accurate records of customer communications, orders, and operational activities.
 
 </li>
 <li>
 
 Prepare operational reports and performance metrics.
 
 </li>
 <li>
 
 Identify opportunities to improve customer satisfaction and operational efficiency.
 
 </li>
 <li>
 
 Ensure compliance with company policies, procedures, and service standards.
 
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
 
 </li>
 <li>
 
 2&ndash;4 years of experience in customer service, logistics, freight forwarding, supply chain, or operations.
 
 </li>
 <li>
 
 Excellent communication, interpersonal, and customer service skills.
 
 </li>
 <li>
 
 Strong organizational, analytical, and problem-solving abilities.
 
 </li>
 <li>
 
 Proficiency in Microsoft Office (especially Excel) and ERP/CRM systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms is preferred.
 
 </li>
 <li>
 
 Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
 
 </li>
 <li>
 
 Strong attention to detail and a customer-focused mindset.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive salary (based on qualifications and experience)
 
 </li>
 <li>
 
 Fully remote work environment
 
 </li>
 <li>
 
 Five-day work week (Monday&ndash;Friday)
 
 </li>
 <li>
 
 Professional development and career growth opportunities
 
 </li>
 <li>
 
 
 ﻿
 
 A collaborative and supportive team culture
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 If you believe you&rsquo;re the right fit for this role, we&rsquo;d love to hear from you.
 
 
 
 
 📧 Email your updated CV and a brief cover letter to:
 
 hr@multitranslog.com
 
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 
 Join us and become part of our growing journey as we continue to strengthen our operations and deliver reliable logistics solutions across Pakistan and international markets.
 
 
</div>

Customer Service & Supply Chain Operations Executive

QistBazaar

We're looking for a Male QA Executive to join our Customer Support Department.Requirements: Experience in Call Center/Customer Support QAStrong communication and analytical skills Ability to monitor calls, provide feedback, and improve service qualityPay: From Rs45,000.00 per monthWork Location: In person

QA Executive (Customer Support)

MAP Group Of Companies

Job Title: Sales ExecutiveCompany OverviewMAP ENTERPRISES (Pvt) Ltd, is an international freight forwarder, NVOCC and shipping agent since more than 2 decades, having branch offices all over the country and having a network of agents all over the world with professional and diligent staff and overseas partners.MAP Enterprises (Pvt) Ltd was established to cater requirements of exporters and importers of Pakistan as forwarder &amp; NVOCC, to the entire satisfaction and give top class service with tracking of consignment to the buyers of their product.Job Summary:The Sales Executive will drive sales and expand the client base for our NVOCC and freight forwarding services by identifying new business opportunities and developing client relationships.Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing or Advertising.</li></ul>Duties and Responsibilities:<ul><li>Develop relationships with customers and generate new business.</li><li>Form a customer base by establishing communication with prospective clients, understanding their supply chain needs and building out proposals to meet their requirements.</li><li>Solicit our client&rsquo;s services which include Ocean Import/Export, Air Import/Export, Ocean Export, Distribution &amp; Warehousing, Cargo Insurance..</li><li>Meet the monthly goals given by management.</li><li>Maintain consistent communication with our client&rsquo;s Operations/Customer Service Departments.</li></ul>Benefits:<ul><li>Competitive salary plus commission and incentives.</li><li>Health insurance.</li><li>Professional development opportunities.</li><li>Leave encashment.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

MARKETING AND SALES EXECUTIVE

Lisam

International Sales Executive (Inbound)Location: Main Shahrah-e-Faisal, Karachi Shift Timing: 8:00 PM &ndash; 5:00 AM (Night Shift) | Monday &ndash; FridayJob Description:We are looking for motivated and target-driven individuals to join our International Sales Team. This role is ideal for candidates who have strong communication skills and are passionate about building a successful career in international sales.As an International Sales Executive, you will handle inbound customer interactions, understand client requirements, provide suitable solutions, and drive sales while ensuring an excellent customer experience.Responsibilities:<ul><li>Handle inbound calls from international customers and convert opportunities into successful sales.</li><li>Understand customer needs and recommend appropriate products/services.</li><li>Maintain accurate records of customer interactions, sales activities, and transactions.</li><li>Communicate professionally and effectively in English with international customers.</li><li>Achieve assigned sales targets while maintaining quality standards.</li><li>Build strong customer relationships and ensure customer satisfaction.</li></ul>Growth Opportunities &amp; Benefits:<ul><li>Attractive salary package starting from 55K+ PKR with Commission &amp; SPIFFs.</li><li>Fast-track career growth opportunities within the organization.</li><li>Multiple departmental shifts and career pathways available based on performance.</li><li>High-performing employees can receive promotions and departmental transfers within 6 months.</li><li>Career progression can lead to salary growth from 90K base salary up to 250K+ PKR, along with commissions and performance-based incentives.</li></ul>Requirements:<ul><li>Excellent English communication skills.</li><li>Prior experience in international sales, inbound sales, or customer service is preferred.</li><li>Ability to work night shift (8:00 PM &ndash; 5:00 AM).</li><li>Strong negotiation, problem-solving, and interpersonal skills.</li><li>Goal-oriented mindset with the ability to achieve sales targe</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs180,000.00 per monthWork Location: In person

International Inbound Sales Executive

HR Ways

<ul><li>Hiring a Customer Service Representative ( Travel Industry) for a Agency| Karachi (Onsite)</li><li>About the Company:Our client is a travel Agent that provides you a dream journey ﻿and best suited travel and tour packages in townas per their the client requirements. Role Overview:This is a full-time, office-based position located in Karachi for a Sales Executive. The Sales Executive will be responsible for developing new business opportunities, managing the end-to-end sales cycle, identifying and pursuing potential clients, nurturing leads, and ensuring compliance with established sales processes and company policies.Key Responsibilities:Requirements:﻿﻿﻿Other Details:﻿Experience: 1 to 2 years</li><li>Location: ﻿opposite Mustafa masjid Dhoraji, KarachiWorking Days: Monday to Saturday About HR Ways:</li><li>HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.&quot;</li><li>Identify and develop new business opportunities through cold calling, referrals, networking, and lead generation activities.</li><li>Promote and sell travel packages, flight tickets, hotel bookings, visa assistance, travel insurance, and other travel services.</li><li>Build and maintain strong relationships with individual and corporate clients.</li><li>Understand customer travel requirements and provide suitable travel solutions.</li><li>Prepare quotations, proposals, and travel itineraries for clients.</li><li>Follow up with leads and inquiries to convert them into sales.</li><li>Achieve monthly and quarterly sales targets.</li><li>Coordinate with operations and ticketing teams to ensure smooth service delivery.</li><li>Maintain accurate records of customer interactions and sales activities in the CRM system.</li><li>Stay updated on travel trends, destinations, airline promotions, and industry developments.</li><li>Handle customer concerns and provide excellent after-sales support.</li><li>Bachelor's degree in Business Administration, Marketing, Hospitality, Tourism, or a related field.</li><li>2 years of sales experience, preferably in the travel, tourism, hospitality, or service industry.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to build and maintain client relationships.</li><li>Strong organizational and time-management skills.</li><li>Ability to work in a target-driven environment.</li></ul>Work Location: In person

Customer Service Representative ( Travel Industry)

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li><li>Timing: Rotational Shift</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Explore 223+ Customer service executive in Karachi this August. Find roles across top companies and apply now to boost your career.