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incident manager

Flipkart

<div>
 
 We are Hiring an Incident Manager at Flipkart for Bangalore location.
 
 
 
 
 
 Exp : 12+ years
 
 
 Designation - Incident Manager / Senior Incident Manager.
 
 
 A person has to manage a 15+ team members
 
 
 Location-Bangalore
 
 
 Mode of work - Work from the office.
 
 
 
 
 
 If interested please apply here :
 
 
 
 
 
 https://forms.gle/EQPxbq5aWXJ9oSdbA
 
 
 
 
 
 
 About the team
 
 
 
 Reliability and Productivity Engineering (aka RPE) organisation&rsquo;s primary vision is to help Flipkart Engineering teams to be able to build products efficiently and help the product run reliably on the production thereby helping consumers have a great experience.
 
 
 The Incident management team will be part of the Reliability Engineering team under this RPE org, helping the organisation to be better equipped to be dealing with the Production incidents in a proactive way. This is a new team formed aiming to constantly improve the availability of the Flipkart platform for its consumers and sellers.
 
 
 
 
 <ol>
 <li>
 Hands on experience of monitoring &amp; logging tools, APM, Rum &amp; SM
 </li>
 <li>
 Hands on experience on AI-Ops Tools (Pagerduty, Zenduty, VictorOps)
 </li>
 <li>
 Past experience of reading and analyzing application logs
 </li>
 </ol>
 
 
 Preferred
 
 
 <ol>
 <li>
 ITIL Certification
 </li>
 <li>
 Worked on Atlassian - JIRA &amp; Confluence
 </li>
 <li>
 Knowledge-based Systems - Creation and usage
 </li>
 </ol>
 
 
</div>

Incident Manager

Unacademy

<div>
 
 
 About the Company
 
 
 
 
 
 
 The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Test Operations Management
 
 </li>
 <li>
 Oversee daily test operations &mdash; from scheduling, setup, and execution to post-test reporting.
 </li>
 <li>
 Manage both online and offline (center-based) testing environments, ensuring reliability and security.
 </li>
 <li>
 Ensure adherence to all testing protocols, guidelines, and data integrity standards.
 </li>
 <li>
 Supervise test delivery teams and ensure SLA compliance across all operational metrics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Team Leadership &amp; People Management
 
 </li>
 <li>
 Lead, mentor, and train a team of Test Operations Associates and Executives.
 </li>
 <li>
 Create staffing plans for high-volume test seasons, ensuring adequate coverage.
 </li>
 <li>
 Conduct performance reviews, set KPIs, and drive accountability across the team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Process Improvement &amp; Quality Assurance
 
 </li>
 <li>
 Develop and standardize SOPs (Standard Operating Procedures) for test operations.
 </li>
 <li>
 Identify operational bottlenecks and drive continuous improvement initiatives.
 </li>
 <li>
 Implement quality checks and feedback loops to minimize errors and downtime.
 </li>
 <li>
 Collaborate with product and engineering teams to enhance testing platforms and workflows.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Data Analysis &amp; Reporting
 
 </li>
 <li>
 Track and analyze test performance metrics (attendance rates, issue logs, completion rates, etc.).
 </li>
 <li>
 Present actionable insights to leadership for process enhancement and resource optimization.
 </li>
 <li>
 Build dashboards and reports for visibility into daily and monthly operational performance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Stakeholder &amp; Cross-Functional Collaboration
 
 </li>
 <li>
 Partner with Content, Product, Technology, Customer Support, and Business teams to ensure operational readiness.
 </li>
 <li>
 Act as the primary point of contact for internal and external stakeholders related to testing operations.
 </li>
 <li>
 Manage vendor relationships, including exam center partners and third-party service providers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Risk &amp; Incident Management
 
 </li>
 <li>
 Monitor test sessions in real time to detect and address irregularities or technical issues.
 </li>
 <li>
 Ensure incident escalation protocols are followed, with root-cause analysis and preventive measures in place.
 </li>
 <li>
 Maintain compliance with data security, integrity, and privacy requirements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Strong project management and operations planning skills.
 </li>
 <li>
 Excellent people management and leadership capabilities.
 </li>
 <li>
 Analytical mindset with experience in reporting and dashboarding tools (Excel, Google Sheets, Power BI, etc.).
 </li>
 <li>
 Excellent communication, coordination, and stakeholder management skills.
 </li>
 <li>
 High attention to detail, problem-solving ability, and process orientation.
 </li>
 <li>
 Familiarity with online testing platforms, LMS tools, or exam delivery systems preferred.
 </li>
 </ul>
 
 
</div>

Associate Operations Manager

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 Hiring Team Description:
 
 
 LinkedIn is looking for a Staff Enterprise Engineer to transform the Service Management Engineering (SME) function within the Productivity Engineering Operations organization. In this role, you will establish reliability practices for employee-facing systems, design effective observability and monitoring frameworks, and develop automation that minimizes tickets and prevents outages before they occur. You will be part of a cross-functional team owning Critical Incident and Problem Management, Change Management, and IT Data Architecture/Service Portfolio. Each of these functions plays a key role in driving scalability and unlocking options for automation and continuous improvement that will streamline operations and help our Engineering teams improve their products for our employees. This role blends Site Reliability Engineering skills with IT Service Management responsibilities, focusing on strategic impact rather than routine operations. It is a high-impact individual contributor position focused on driving strategic transformation across LinkedIn&rsquo;s employee-facing systems. Prepare SME function to adopt AI technologies across the Operational processes. You will play a key role in evolving service management practices to boost employee productivity, enhance operational resilience, and enable long-term scalability across the organization.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead and mentor a multi-disciplinary team of ITSM professionals across critical incident management, change management, service data architecture (CMDB, service portfolio), and product operations. Provide vision for the team and ensure they have the coaching and support necessary to drive transformation within our organization.
 </li>
 <li>
 Act as a strategic partner to leadership, collaborating to define and execute the vision for modernizing service management across the organization. Work across operations, engineering, engineering compliance and business stakeholders to ensure seamless service delivery and alignment with business needs.
 </li>
 <li>
 Develop and leverage observability insights to improve incident response, problem management, and proactive risk mitigation by ensuring actionable data is used for faster resolution and trend analysis. Identify and set expectations for observability by working closely with Engineering teams to ensure critical systems have proper monitoring and alerting. Act as a primary advocate and key customer for Engineering-led observability initiatives.
 </li>
 <li>
 Build and use monitoring and telemetry data to drive meaningful operational improvements by Engineering teams and ensure Service Management has full visibility into service health.
 </li>
 <li>
 Build and champion automation strategies (including, but not limited to, use of GenAI) to reduce manual processes, improve service efficiency, and minimize employee disruptions within the service management space.
 </li>
 <li>
 Establish and monitor key performance indicators (KPIs) to track the effectiveness of service management processes and drive data-driven improvements. Create and publicly report on metrics such as incident response times, system availability, change success rates, and automation efficiency to ensure continuous service optimization. Run regular operations review with key leadership to provide insights that can help drive decision-making and strategy.
 </li>
 <li>
 Lead and support Critical Incident Management to ensure effective management and swift resolution of high-priority incidents. Serve as an escalation point for critical issues, work with cross functional teams, driving clear communication and rapid response to minimize business impact.
 </li>
 <li>
 Own the Problem Management function to identify root causes, prevent recurring incidents, and drive systemic improvements. Collaborate with cross-functional teams to analyze trends, implement corrective action plans, and proactively identify areas for continuous improvement.
 </li>
 <li>
 </li>
 <li>
 Lead and continuously improve the Change Management process and compliance, ensuring successful deployment of system updates while partnering with engineering and operations teams to minimize risks, maintain system reliability, and balance agility with stability.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 BA/BS degree in IT Management, Engineering, Computer Science, or related field, or equivalent practical experience.
 </li>
 <li>
 6+ years of experience in SRE, IT operations, or service management, with 3+ years owning ITSM functionality in ServiceNow (or similar platforms).
 </li>
 <li>
 Experience in driving systems reliability, observability, and automation initiatives in complex environments, knowledge of ITIL and ITSM best practices.
 </li>
 <li>
 2+ years of leadership experience, including mentoring, coaching, and guiding cross-functional teams.
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 10+ years of experience in IT service management, operations, or IT leadership, including 5+ years leading global cross-functional teams.
 </li>
 <li>
 Proven track record in transforming IT service organizations through automation, process improvements, and effective incident/change/data management (CMDB/CSDM).
 </li>
 <li>
 Extensive experience with modern service management and observability platforms (e.g., ServiceNow, Splunk, Datadog, Grafana, JIRA).
 </li>
 <li>
 Skilled in reporting, analytics, and dashboards, with strong SQL expertise for data extraction, manipulation, and analysis.
 </li>
 <li>
 Experience in analytical, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
 </li>
 <li>
 Comprehensive knowledge of enterprise IT infrastructure, IT logistics, and hardware lifecycle management.
 </li>
 <li>
 ITIL certification and experience working in large-scale engineering organizations within Service Management.
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 Site Reliability Engineering (SRE)
 </li>
 <li>
 IT Service Management (ITSM)
 </li>
 <li>
 Observability
 </li>
 <li>
 Automation
 </li>
 <li>
 Strategic Leadership
 </li>
 <li>
 Artificial Intelligence (AI)
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Staff Enterprise Engineer

Infosys

<div>
 <ol>
 <li>
 
 Job Brief :
 
 </li>
 </ol>
 
 Detailed Job Description :
 
 
 
 
 
 
 
 Exchange Server &amp; Exchange Online Management
 
 
 <ul>
 <li>
 Administer and maintain Exchange Server 2019 and hybrid Exchange Online environments.
 </li>
 <li>
 Perform mailbox migrations, patching, and upgrades.
 </li>
 <li>
 Monitor and troubleshoot mail flow, transport rules, and connectors.
 </li>
 </ul>
 
 
 Email Security &amp; Protection
 
 
 <ul>
 <li>
 Configure and manage
 
 Proofpoint Email Protection
 
 including spam filtering, encryption, and threat detection.
 </li>
 <li>
 Implement and maintain email hygiene policies and secure gateway configurations.
 </li>
 <li>
 Collaborate with security teams to respond to phishing and malware incidents.
 </li>
 </ul>
 
 
 Mail Flow Optimization
 
 
 <ul>
 <li>
 Analyze and optimize mail routing and delivery performance.
 </li>
 <li>
 Manage DNS records (MX, SPF, DKIM, DMARC) for email authentication.
 </li>
 <li>
 Ensure redundancy and failover mechanisms are in place and tested.
 </li>
 </ul>
 
 
 Monitoring &amp; Troubleshooting
 
 
 <ul>
 <li>
 Use tools like Exchange Admin Center, PowerShell, and Proofpoint dashboards for proactive monitoring.
 </li>
 <li>
 Resolve issues related to mail delivery, mailbox access, and performance.
 </li>
 <li>
 Maintain documentation of configurations, procedures, and incident resolutions.
 </li>
 </ul>
 
 
 Collaboration &amp; Support
 
 
 <ul>
 <li>
 Work closely with internal teams and external vendors to support messaging infrastructure.
 </li>
 <li>
 Provide Tier 2/3 support for email-related incidents and service requests.
 </li>
 <li>
 Participate in audits and compliance reviews related to messaging systems.
 </li>
 </ul>
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 5+ years of experience in enterprise messaging systems.
 </li>
 <li>
 Strong expertise in:
 </li>
 </ul>
 
 
 Microsoft Exchange Server 2019
 
 
 
 
 Exchange Online (Microsoft 365)
 
 
 
 
 Proofpoint Email Protection
 
 
 
 
 PowerShell scripting for Exchange administration
 
 
 <ul>
 <li>
 Familiarity with hybrid Exchange deployments and mail flow troubleshooting.
 </li>
 <li>
 Understanding of email authentication protocols (SPF, DKIM, DMARC).
 </li>
 </ul>
 
 
 
 
 
 Required Soft Skills:
 
 
 <ul>
 <li>
 
 Analytical Thinking
 
 &ndash; Ability to diagnose complex messaging issues and implement effective solutions.
 </li>
 <li>
 
 Communication
 
 &ndash; Clear and professional communication with technical and non-technical stakeholders.
 </li>
 <li>
 
 Attention to Detail
 
 &ndash; Precision in managing configurations, logs, and security settings.
 </li>
 <li>
 
 Team Collaboration
 
 &ndash; Comfortable working in cross-functional teams and sharing knowledge.
 </li>
 <li>
 
 Adaptability
 
 &ndash; Ability to respond to evolving threats and changing infrastructure needs.
 </li>
 <li>
 
 Customer Service Orientation
 
 &ndash; Focused on delivering reliable and secure email services to end users.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Key responsiblities
 
 </li>
 </ol>
 <ul>
 <li>
 Manage and maintain on-premises Exchange 2019/SE servers, Hybrid, M365 EXO, Proofpoint Email Protection.
 </li>
 <li>
 Configure and manage email security solutions like Proofpoint email protection/SER (secure email relay) and ensure the policies/rules are reviewed periodically.
 </li>
 <li>
 Knowledge in ITIL process. Use ServiceNow for ticketing and incident/Service request/Change management.
 </li>
 </ul>
 
 
 
 
 
 
 
 ________________________________________
 
 
 
 Educational Qualification
 
 
 
 Bachelor&rsquo;s in computer related or management or finance related disciple
 
 
 
 Experience
 
 
 
 Minimum 6+ years&rsquo; experience
 
</div>

Consultant

Lenovo

<div>
 
 PFB the JD:
 
 
 
 
 
 Job Description
 
 
 
 
 Security Operations Centre (SOC) Analyst plays a vital role in Security delivery. As a SOC Analyst Level 3, you will be on the front line of Cyber Defense, detecting &amp; responding to Cyber Incidents as they happen. You will work with other team members to provide situational awareness through detection, containment, and remediation of IT threats. This job requires great attention to detail and general awareness of Cyber Security tools like SIEM, XDR, EDR, IDS/ IPS, ability understand various logs - network logs, sys logs, Firewall logs. As a SOC Analyst you are expected to have working knowledge in areas of networking, malware analysis, incident response, vulnerability management.
 
 
 * Threat &amp; vulnerability analysis
 
 
 * Investigate, document &amp; report Information security issues &amp; emerging trends
 
 
 * Analysis &amp; response to unknown vulnerabilities
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 As a SOC Analyst - Level 3, you will:
 
 
 * Operate as detection and security incident response subject-matter expert
 
 
 * Technical subject-matter expert in SOC/ SIEM and supporting technologies (EDR, UEBA, etc.) to develop custom queries (e.g., KQL) and playbooks for the SOC analysts to utilize in their investigations.
 
 
 * Align and maintain detection capability to the Mitre attack framework.
 
 
 * Perform root cause analysis of detection failures, identify areas for improvement.
 
 
 * Drive the continuous development of detection capability for SOC
 
 
 * Manage, investigate, and resolve complex issues with the Security tooling.
 
 
 * Securely configure the SIEM, and other SOC solutions in accordance with relevant policy and regulation
 
 
 * Support the Threat hunters in executing complex data analysis.
 
 
 * Provide a point of escalation for SOC/ security detection technical service issues.
 
 
 * Ensure the relevant security tools are compliant with company standards and governance.
 
 
 * Contribute to existing Policy, procedures and process documentation enhancements
 
 
 * Define and implement technical governance processes for security tooling of SOC, SIEM and other security tools including AV, EDR, Defender Cloud.
 
 
 * Create and review detection technology high and low level designs.
 
 
 * Propose and identify automation opportunities resulting from incidents;
 
 
 * Provide recommendations to the Client team, on how to mitigate or avert the occurrence of any suspicious activity within their environment.
 
 
 * Provide In depth analysis to the user/customer about the security incidents (eg. Phishing attack)
 
 
 * Troubleshoot connector/ logger/ Manager for log retrievals
 
 
 
 
 * Prepare SOC Management Reports.
 
 
 * Analyzing &amp; preparing daily and monthly reports based on the devices which are being monitored
 
 
 * Creating Reports and Dashboards based on the customer requirement.
 
 
 * Creating Queries for the Rules requested by client for real time alerts.
 
 
 * Creating Reports which helps in providing the logs for the alerts, for finding any possible threats.
 
 
 
 
 * Analyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths.
 
 
 * Independently follow procedures to contain, analyze, and eradicate malicious activity.
 
 
 
 
 * Change Management/ Implementation: Independently implement changes to meet customer infrastructure needs within area of technical responsibility
 
 
 * Patch and Security Management: Apply patch and security changes per policy.
 
 
 * Configuration Management: Review Configuration Management Database (CMDB) entries to ensure they are complete and accurate.
 
 
 * Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
 
 
 * Project Management: Lead &amp; participate in customer and internal projects, including transformation.
 
 
 * Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
 
 
 * Teamwork: Work as part of a team, which may be virtual and/or global. Participate as part of a team and maintains good relationships with team members and customers
 
 
 
 
 
 
 Skill
 
 
 
 
 8 - 12 years of relevant experience
 
 
 
 
 Typical skills include:
 
 
 * Fine-tune SIEM and other SOC tooling to exclude noise and false positives
 
 
 * Create and fine-tune content in SIEM - correlation rules, Dashboard and Reports etc
 
 
 * Interact with SIEM, EDR and NDR vendors (TAC Support) to remediate any issues with tooling
 
 
 * Evaluate new solutions for SOC
 
 
 * Identify opportunities to improve overall capacity, playbook and runbook
 
 
 * Understanding of threat landscapes and threat modelling, security threat and vulnerability management, and security monitoring
 
 
 * Working knowledge of tools and techniques used by attackers to gain entry into corporate networks, including common IT system flaws and vulnerabilities.
 
 
 * Knowledge of industry standards such as ISO 27001, HIPAA, FedRAMP, Cloud Security Alliance, NIST frameworks and risk methodologies
 
 
 * Demonstrated experience in communicating complex security concepts, both verbally and in writing, to a variety of audiences
 
 
 * Must take ownership of tasks and demonstrate high degree of autonomy to ensure completion
 
 
 * Excellent understanding of related technologies (Networking, Operating Systems)
 
 
 * General Project Management (Expert)
 
 
 * Customer/Vendor Management (IExpert)
 
 
 * Business Analysis (Expert)
 
 
 * Has ability to perform/drive resolution of problems on individual products.
 
 
 * Able to communicate broad and specific concepts with team and to peers.
 
 
 * Able to produce documentation for use by team and customer.
 
 
 * Able to perform/drive resolution of problems on combinations and interactions of products
 
 
 * Strong verbal &amp; written communication skills
 
 
 * Proactive approach to meet &amp; exceed goals
 
 
 
 
 
 
 Qualification &amp; Experience
 
 
 
 
 Bachelor&rsquo;s degree in engineering (Electronics, Communication, Computer Science)
 
 
 
 
 8 - 12 years of relevant experience in SOC domain
 
 
 
 
 Strong understanding ITIL process
 
 
 
 
 Recognized Cyber Security certifications, such as CISSP, CISM, SANS, SABSA, OSCP are advantageous.
 
 
 
 
 Microsoft Security and compliance certifications such as SC-200, MS-500 and AZ-500 preferred
 
 
 
</div>

Security Operations Center Analyst

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Bengaluru, Karnataka, India; New Delhi, Delhi, India; Hyderabad, Telangana, India; Mumbai, Maharashtra, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Cybersecurity or related technical field or equivalent practical experience.
 </li>
 <li>
 Certifications related to offensive security, including but not limited to, OSCE, OSEP, OSEE, OSCP, CCSAS, CCT INF or relevant SANS courses.
 </li>
 <li>
 3 years of experience in creating security tools
 </li>
 <li>
 Experience in four or more of the following: network protocols, threat intelligence analysis, system and network administration, project management, developing applications, technical incident response processes, source code review, and reverse engineering.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience working with local sales and management teams in driving consulting business generation, scoping or client management.
 </li>
 <li>
 Understanding of underlying programming languages (such as Python, C# etc.).
 </li>
 <li>
 Excellent communication, collaboration, and public speaking skills.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 In this role, you will be responsible for providing cybersecurity consulting services and support to the clients, including assessing and advising clients on both technical and process-based controls for all manner of environments. You will have to perform Red and Purple Team assessments, including end-to-end adversarial emulation of cyber attacks against customer organizations, and other technical cyber assessments including external penetration, web application, mobile and wireless security testing. You will expand the team&rsquo;s capabilities through tool creation, research on offensive techniques, incorporation of threat actor intelligence, internal presentations and knowledge share. You will develop comprehensive and accurate reports and presentations for both technical and executive audiences, and act as a trusted advisor to C-level, security leaders and other customer stakeholders. You will need to have an understanding and familiarity with offensive security, threat actors, security best practices in general.
 
 
 Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Perform offensive technical cyber security engagements of varied nature.
 </li>
 <li>
 Interface with clients to address concerns, issues, or escalations, track and drive to closure any issues that impact the engagements and its value to clients.
 </li>
 <li>
 Advise clients on security best practices for remediating discovered issues.
 </li>
 <li>
 Collaborate with internal teams to expand capabilities to deliver further value to clients.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Security Consultant, Red Team

Persistent Systems

<div>
 
 
 About Position:
 
 
 
 
 
 
 We are seeking a Generative AI Engineer to design and build intelligent systems using state-of-the-art generative models. You will work on developing applications powered by large language models (LLMs), diffusion models, and other generative techniques to solve real-world problems across domains like content generation, automation, and personalization.
 
 
 
 
 <ul>
 <li>
 
 Role: GenAI Engineer
 
 </li>
 <li>
 
 Job Location: Bengaluru
 
 </li>
 <li>
 
 Experience: 4+ Years
 
 </li>
 <li>
 
 Job Type: Full Time Employment
 
 </li>
 </ul>
 
 
 
 
 
 What You'll Do:
 
 
 
 
 
 <ul>
 <li>
 Design, develop, and implement AI-based automation tools for SRE Incident Management.
 </li>
 <li>
 Good experience working with OpenAI or other LLM models with understanding of prompting, tool calling, etc.
 </li>
 <li>
 Utilize LLMs to analyze logs and events for generating insights and automating processes.
 </li>
 <li>
 Work with data parsing, chunking, and embedding to enhance the understanding and applicability of data.
 </li>
 <li>
 Collaborate with cross-functional teams to integrate AI solutions into existing systems.
 </li>
 <li>
 Stay updated with the latest advancements in AI technologies, particularly relating to LLMs and agentic AI.
 </li>
 <li>
 Develop core logic, APIs, and use cases using Python.
 </li>
 <li>
 Leverage frameworks such as Langchain, Crewai, or other agentic AI frameworks for developing AI applications.
 </li>
 <li>
 Provide support and guidance to junior developers within the team.
 </li>
 </ul>
 
 
 
 
 
 Expertise You'll Bring:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, AI, or related field
 </li>
 <li>
 4+ years of experience in machine learning or AI development
 </li>
 <li>
 Hands-on experience with LLMs and generative models (e.g., Hugging Face Transformers, LangChain, OpenAI APIs)
 </li>
 <li>
 Strong programming skills in Python and familiarity with ML frameworks (e.g., PyTorch, TensorFlow)
 </li>
 <li>
 Understanding of NLP, deep learning, and transformer architectures
 </li>
 <li>
 Experience with data preprocessing, model evaluation, and prompt optimization
 </li>
 <li>
 Familiarity with version control (Git) and collaborative development tools
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
 </li>
 <li>
 Opportunity to work with cutting-edge technologies
 </li>
 <li>
 Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
 </li>
 <li>
 Annual health check-ups
 </li>
 <li>
 Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
 </li>
 </ul>
 
 
 
 
 
 Values-Driven, People-Centric &amp; Inclusive Work Environment:
 
 
 
 
 
 
 Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
 
 
 
 
 <ul>
 <li>
 We support hybrid work and flexible hours to fit diverse lifestyles.
 </li>
 <li>
 Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
 </li>
 <li>
 If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
 </li>
 </ul>
 
 
 
 
 
 Let&rsquo;s unleash your full potential at Persistent - persistent.com/careers
 
 
 
 
 
 
 
 
 &ldquo;Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.&rdquo;
 
 
 
</div>

GenAI Engineer

Explore 165+ Incident manager in Mangaluru this October. Find roles across top companies and apply now to boost your career.