yeni bir hayat internship program - sales & distribution (istanbul)

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yeni bir hayat internship program - sales & distribution (istanbul) Jobs in Turkey

internal sales support professional

CHANEL

<div><h2 class="jobSectionHeader">We are looking for passionate new team member for CHANEL Turkey.</h2><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader">
The position is based in the İstanbul İstinye Park Boutique.</h2></div></div></div></div></div></div></div></div></div>
The role of Fashion Advisor is pivotal in shaping the client experience, fostering brand loyalty, driving sales performance, and representing the CHANEL brand&rsquo;s image and legacy. Its uniqueness lies in the combination of personalized client service and strategic relationship management.
In this role you will report to the Boutique Sales Manager and will closely collaborate with the Learning and Visual merchandising experts, Stock and Cash specialists, After-Sales and Alteration teams. 
WHAT IMPACT YOU CAN CREATE AT CHANEL
Client Experience and Personalization: The fundamental impact is to provide a unique and memorable journey for clients, tailoring the boutique experience to each individual, and offering exceptional service that reflects CHANEL's brand values. This includes greeting clients warmly, presenting and selling products, and personalizing the service to local and prospective clients.
Client Relationship Management (Clienteling): You will be the person building and maintaining a robust client database, nurturing special relationships with each client, and ensuring their loyalty to CHANEL. This involves engaging with both active and sleeping clients, recruiting new ones, and leveraging digital tools to extend the CHANEL experience beyond the boutique visit.
Brand Representation: As a brand ambassador you will embody the CHANEL allure, effectively communicating the House&rsquo;s style, history, and codes. It is essential to be knowledgeable about CHANEL's heritage and fashion trends to inspire clients and cater to their desires.
Sales and Business Growth: Directly contributing to business performance by driving personal sales goals, being aware of boutique inventory, and providing feedback from clients on collections to managers. This also includes participating in the buying process by suggesting ideas that could refine the boutique&rsquo;s selection. 
Boutique Organization
<ul><li>Ensure the proper operation of the sales space at all times, as directed by Visual Merchandising</li><li>
Promote team spirit in the Boutique</li><li>
Participate in product stock replenishment</li><li>
Participate in the physical inventory of stocks and rotation as needed</li><li>
Passionate about the House of CHANEL</li><li>
Curious about Fashion and truly service-minded</li><li>
Team-focused with a desire to collaborate effectively</li><li>
Must have a flexible schedule</li><li>
Has Turkish work permit</li><li>
Minimum 5 years sales experience in the luxury retail environment</li><li>
Fluent Turkish and English are mandatory</li><li>
French, Arabic, and Russian would be an advantage</li></ul>
YOU ARE ENERGISED BY<ul><li>
Personalized client interactions, tailoring experiences to individual preferences and histories.</li><li>
Multi-faceted approach to customer service, combining in-person engagement with digital tools.</li><li>
Working in an environment that embodies exclusivity, elegance, and attention to detail. Being part of exclusive events and presentations and being able to offer these experiences to clients.</li><li>
Being a direct driver of the Boutique's business growth and performance. A sense of accomplishment from influencing buying decisions and collection feedback.</li><li>
Collaborative work with various teams within the Boutique to maintain visual merchandising, inventory, and overall client experience.</li><li>
Continuous learning and development to enhance product knowledge and sales techniques, opportunities for personal development through a learning journey that includes digital resources and in-person training.</li></ul> 
WHAT YOU WILL BRING<ul><li>
Your passion for fashion and the luxury industry resonates with the essence of CHANEL, and your comprehensive knowledge of fashion products and luxury codes is the result of a dedicated pursuit of industry expertise, ensuring you can advise clients with authority and insight.</li><li>
This expertise, coupled with a history of successful customer interactions in high-end retail settings, has equipped you with a nuanced understanding of client expectations and operational excellence.</li><li>
Your empathy and adaptability allow you to connect with clients on a personal level, ensuring each interaction is tailored and meaningful. With refined communication skills, you can effectively articulate the CHANEL narrative, engage in meaningful dialogue with clients, and foster a warm and welcoming environment.</li><li>
Possessing a spirit of collaboration, you work seamlessly with team members across all departments to deliver a cohesive and superior client experience.</li></ul> 
WHAT CHANEL CAN OFFER YOU<ul><li>
The role offers a unique opportunity for professional development through a blended learning journey, enhancing your expertise.</li><li>
You will enhance your style expertise, advising clients with an informed perspective on fashion trends that align with CHANEL's iconic image.</li><li>
You will also be able to develop the art of insightful advising, ensuring each client receives tailored recommendations that resonate with their style and preferences.</li><li>
You will learn to conclude sales and visits with finesse, leaving a lasting positive impression that encourages ongoing client loyalty.</li></ul> 
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
#LI-SS3</div>

İstinye Park Fashion Advisor

Mondelēz International

<div><div>Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.
How you will contribute
You will:<ul><li>
Manage the order fulfilment process, respecting the customer segment and channel mix</li><li>
Balance supply constraints and delivery of service levels through cross-functional alignment</li><li>
Use appropriate tools and processes such as availability checks and stock allocation rules</li><li>
Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs</li></ul>
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:<ul><li>
Good numerical, analytical and logical reasoning skills</li><li>
Microsoft office applications</li><li>
High-level of SAP competence</li><li>
An FMCG/CPG company</li><li>
A customer-facing role within customer service, logistics or sales</li><li>
Experience in an order-to-cash environment</li><li>
Experience in customer service, logistics and sales</li><li>
Good knowledge of the total supply chain/order-to-cash process</li><li>
Strong analytical and problem-solving skills</li></ul>
More about this role
What extra ingredients you will bring:<ul><li>
You should have experience in total supply chain/order-to-cash processes</li><li>
You should have high-level of SAP competence and SAP transactions knowledge</li></ul>
Relocation Support Available?
No Relocation support available
Business Unit Summary<div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div>
Our people make all the difference in our succes</div>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Order Management (OTB)
Customer Service &amp; Logistics</div></div>

Order Management Specialist

PVH Corp.

<div>About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. 
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH here.
The Team
The PVH Southeast Hub is one of the most dynamic Hub organizations within PVH. We are responsible for developing the PVH brands (Tommy Hilfiger and Calvin Klein) in the emerging markets such as Italy, Turkey, Greece, Middle East, Africa, and the CIS region. While covering a massive area counting 45+ countries, our hub is extremely diverse (25+ nationalities) and has strong potential. We are ambitious and committed to unlocking our full potential and to optimize the positioning of PVH in our markets.
In this ever-changing environment the opportunities are almost endless. We believe we can outcompete our best competitors through strong (consumer &amp; product) focus and (cross-territorial) collaboration.
Associates working for the Southeast Hub are excited in managing and building relationships with our partners and colleagues across various cultures and backgrounds and enjoy a fast paced and dynamic work environment. We look for our associates to be true bridge builders, have a &lsquo;hands-on&rsquo; mentality and thriving in a multi-cultural, territorial channel and divisional environment.
THE POSITION 
The Wholesale Operations &amp; Customer Service will receive and process customer orders, inquiries, and complaints covering items or products ordered in the respective area.
Proactively maintain an ongoing relationship with key customers and sales staff, to ensuring the greatest client satisfaction and lead the after-sale service to the excellence.
KEY RESPONSIBILITIES<ul>
<li>
Customer &amp; Sales Support:
<ul>
<li>Maintenance of Customers&rsquo; master data</li>
<li>
Address customer and sales team complaints promptly and professionally.</li>
<li>
Provide accurate information and guidance to the assigned customers via phone or email</li>
<li>
Ensure troubleshooting in case of issues with the delivery, through a coordination with the functions involved</li>
<li>
Serve as communication link between customers and sales staff to assure responsiveness</li>
<li>
Manage and review on a weekly basis the shipping reports to the Sales Team of the assigned area</li>
</ul>
</li><li>Order Processing:
<ul>
<li>Manage efficiently orders submitted by the sales team and ensure smooth order flow through our SAP system.</li>
<li>
Verify the adherence of the order book with the requested delivery date and the agreements in place supporting the inbound process</li>
<li>
Verify the adherence of returns and markdowns with the agreements in place supporting the logistic /outbound process</li>
<li>
Track order activity, and alert appropriate staff of any potential delivery problems.</li>
</ul>
</li><li>Orderbook management
<ul>
<li>Overseeing the picking, packing and shipping process for the customers and informing accordingly</li>
<li>
Daily monitoring of the order book to ensure sales orders are processable</li>
<li>
Manage and resolve customer delivery discrepancies</li>
</ul>
</li><li>Logistics Coordination:
<ul><li>
Collaborate with our local warehouse partner managing orders and delivery notes and follow up on shipments to ensure timely delivery.</li></ul>
</li>
<li>Credit &amp; Finance Liaison
<ul><li>Collaborate with the credit and sales teams to address any orders affected by credit limits.</li>
<li>
Work closely with the Credit and Finance teams on payments, collaterals, and account reconciliations in order to smooth and facilitate the shipping process.</li>
</ul>
</li></ul>The Ideal Candidate<ul>
<li>
Previous 2-3 years of experience in Supply Chain - Customer Service</li>
<li>
Effective communication skills in both written and oral.</li>
<li>
Self-controlled with a good communication attitude to communicate effectively across the organization</li>
<li>
Proficiency in relevant SAP transactions (orderbook management)</li>
<li>
Proficiency in MS Office applications</li>
<li>
Fluency in English (written and spoken)</li>
</ul>
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</div>

Wholesale Operations & Customer Service Specialist

Hilton

<div>Non-F&amp;D &amp; Service Procurement Manager<h2 class="jobSectionHeader">
Job Description</h2>
Position Title: Non-F&amp;D &amp; Service Procurement Manager
Department: Hilton Supply Management
Reports to Title: Procurement Manager T&uuml;rkiye
Location: Hilton Regional Office T&uuml;rkiye
<h2 class="jobSectionHeader">About Hilton Supply Management</h2>
Hilton Supply Management (HSM) is the largest hospitality group procurement organization and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton as non-Hilton branded hotels. With more than 18,000 hotels in our program (including over 10,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services for hotel partners.<h2 class="jobSectionHeader">
About Hilton</h2>
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,800 properties with more than 1.3M rooms in 139 countries and territories. Founded in 1919, we have defined the hospitality industry and established a portfolio of world-class brands, including our flagship Hilton Hotels &amp; Resorts brand, which is the most recognized hotel brand in the world. We have more than 226 million members in our award&ndash;winning customer loyalty program, Hilton Honors.<h2 class="jobSectionHeader">
Position Statement</h2>
The T&uuml;rkiye region within Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of Non-F&amp;D &amp; Service to all managed properties and those franchise and third-party hotels signed to Hilton Supply Management agreements. Primary responsibilities will be overseeing the entire procurement process and HSM competitiveness, which will include the procurement of Non-F&amp;D &amp; Service categories within the T&uuml;rkiye region.
Position Summary<ul><li>
To plan, organize, direct, and control the Purchasing and Supply Management functions for all Non-Food &amp; Services categories within the specified functional Area for Hilton.</li><li>
Ensuring that technical equipment, engineering services, CAPEX, FF&amp;E, MRO, Energy, Facility Management, and outsourced operational services are procured at the optimal total cost of ownership while adhering to Hilton standards, operational specifications, purchasing best practices, and global procurement policies.</li><li>
Direct supervision and management of reports as detailed.</li><li>
Working with and representing the Purchasing function with key stakeholders such as Finance, Engineering, Operations, and Development.</li><li>
To provide functional and operational management to any corporate or cluster purchasing teams based in the area and to provide support as required to hotel-based purchasing resources across the area.</li><li>
To ensure that all procurement tools (such as Birchstreet, Coupa Smart Spend) are implemented and maintained.</li><li>
Provide effective management to the Non-F&amp;D &amp; Services Buyer (where applicable).</li></ul><h2 class="jobSectionHeader">
Strategic Procurement &amp; Business Operations 55%</h2><ul><li>
Lead local and national tenders within Non-Food &amp; Services categories, including technical projects and service agreements.</li><li>
Negotiate pricing and commercial terms with suppliers at local and national levels.</li><li>
Conduct price benchmarking and lifecycle cost analysis to ensure competitive positioning across M/L, franchised properties, and 3rd party hotels.</li><li>
Maintain supplier data and pricing in procurement systems (e.g., Birchstreet, Coupa Smart Spend).</li><li>
Ensure implementation and compliance with national, pan-European, and global agreements including MSAs and FSAs.</li><li>
Monitor supplier performance and product/service quality.</li><li>
Stay informed on relevant procurement laws, technical regulations, and compliance requirements.</li><li>
Support the growth and implementation of Group Purchasing Organization (GPO) initiatives where applicable</li></ul><h2 class="jobSectionHeader">
Organisational activities 20%</h2><ul><li>
Report directly to National Procurement Manager (NPM)</li><li>
Report on a monthly/or weekly basis to the NPM of current system status, project status, needs of the properties or concerns regarding the suppliers&rsquo; performance and products&rsquo; quality</li><li>
Report contract negotiation results, tenders, savings capture, and cost avoidance in Coupa Smart Spend.</li><li>
Act as the primary liaison between the regional procurement leadership and hotel operations, ensuring seamless communication and alignment of procurement goals.</li><li>
Address technical supply challenges and ensure timely resolution with suppliers.</li><li>
Ensure to receive as much as possible information about local needs and issues.</li><li>
Ensure maximum visibility of local technical requirements and operational risks.</li><li>
Ensure follow-up of consistence item handling internally.</li><li>
Communicate procurement updates, CAPEX frameworks, and service agreements through internal channels.</li><li>
Foster strong relationships with hotel leadership, Engineering, Finance and Operations teams</li></ul><h2 class="jobSectionHeader">
Strategic Development &amp; Compliance 20%</h2><ul><li>
Lead the development and execution of procurement strategies across Non-Food &amp; Services categories, ensuring alignment with brand standards, technical compliance, and ESG targets.</li><li>
Provide strategic guidance to hotel and engineering teams on supplier selection, technical specifications, and cost optimization opportunities.</li><li>
Regularly review and rationalize nominated suppliers across technical and service categories.</li><li>
Be aware of and apply Hilton purchasing, financial and environmental policies, CSR and ESG activities.</li><li>
Ensure hotel teams are informed about nominated suppliers, service standards, and compliance requirements.</li><li>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person or via telephone.</li></ul><h2 class="jobSectionHeader">
Human Resources 5%</h2><ul><li>
Provide effective leadership and development to the Non-F&amp;D &amp; Services Buyer (where applicable).</li><li>
Motivate and guide team members to achieve high performance and professional development.</li></ul>
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.<h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Complete knowledge of F&amp;D purchasing procedures and supply chain.</li><li>
Strong understanding of strategic sourcing, CAPEX procurement, lifecycle costing, and contract governance.</li><li>
Demonstrated competence to manage multiple priorities and complex technical projects in a hands-on capacity.</li><li>
Proficiency in sourcing applications and MS Office Suite.</li><li>
BA/BS/Bachelor's Degree or experience in lieu thereof.</li><li>
Excellent negotiation, analytical, and problem-solving skills.</li><li>
Strong interpersonal and communication abilities.</li><li>
High attention to detail and organizational skills.</li><li>
Demonstrated ability to self-motivate, manage multiple priorities and deliver results.</li><li>
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions</li><li>
Ability to communicate complex technical and commercial concepts clearly across the organization.
</li></ul><h2 class="jobSectionHeader">Preferred Qualifications</h2><ul><li>
Experience in procurement and supply chain management (minimum 8+ years) in a senior-level role within hospitality or multi-site environments.</li><li>
Strong commercial and negotiation capability managing complex service and CAPEX contracts.</li><li>
Functional knowledge of various global back-office systems (e.g. BSS, NAV, PSFT, Sun, Navision)</li><li>
MS/MA/Master's Degree or experience in lieu thereof</li><li>
Business fluency in Turkish and English; proficiency in an additional language is a plus</li><li>
International or national multi-site experience preferred.</li></ul></div>

Non-F&D & Service Procurement Manager

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
People Leader
All Job Posting Locations:
Istanbul, Turkey
Job Description:
About Vision
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that&rsquo;s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs &ndash; from the pediatric to aging eye &ndash; in a patient&rsquo;s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for Vision Customer Service Team Leader in Istanbul, Turkey.
Job Purpose
To lead, motivate and monitor the team to ensure optimum performance. To lead and develop the Vision Customer Services team to exceed Customer Service KPIs, driving continuous process improvement and delivering key strategic initiatives. To ensure that all team members are fully trained and have the adequate knowledge and skills to perform their duties and to offer customers a differentiated customer experience. The Team Lead provides elevated leadership support by influencing cross-functional partners, guiding process enhancements, and ensuring the team operates at the highest standard to support Johnson &amp; Johnson Vision&rsquo;s commercial strategy.
The responsibilities &amp; Impact you will have:<ul><li>
Motivate and mentor a team to meet/exceed performance targets, goals and objectives and service level agreements.</li><li>
Ensure effective, proactive and timely communication to all internal and external partners of customer service-related issues.</li><li>
Proactively engage with the commercial teams within each market, with view to ensuring ongoing collaboration/alignment between Supply Chain and Commercial</li><li>
Shape and deliver key strategic projects within markets, including order automation, touchless ordering with a view towards driving change and efficiencies.</li><li>
Shape overall customer service experience, through continuous alignment with markets, customers, and the business. In this way continue to both lead and motivate change to support evolving customer expectations.</li><li>
Drive and innovative and collaborative culture across markets, with a commitment to delivering an outstanding quality of customer service</li><li>
Deliver results through aligning with Safety and Quality regulations, trough ensuring teams are fully trained and adhering to all procedures.</li><li>
Liaise with Distribution, Warehouse and Transportation management to develop service improvements and issue resolution.</li><li>
Coach and develop a strong leadership-based team across markets who have ability to manage the day-to-day activities.</li><li>
Act as back-up support to team leaders within the region and the Customer Service Managers</li></ul>
Experience, skills &amp; proficiencies required:
Essential:<ul><li>
Experience within a Customer Service environment, within a regulated industry.</li><li>
Fluency in Turkish and English, written and verbal.</li><li>
Proven ability to manage, motivate and effectively communicate to team members in a matrix environment</li><li>
High degree of customer focus</li><li>
Proactive and creative approach to problem-solving and complaint handling/escalation</li><li>
Ability to effectively balance cross-functional stakeholder needs</li><li>
Exceptional time management</li><li>
Self-motivated, accustomed to a high degree of responsibility</li><li>
Excellent computer skills and proficiency in Microsoft Office</li><li>
Effective Communication skills in both written and verbal</li><li>
Able to work well under pressure and in a fast-paced environment</li><li>
Ability to adapt / prioritize and manage team and personal workload</li></ul>
Desirable:<ul><li>
Proficiency in SAP; automated order entry (EDI/FTP)</li><li>
Contact center leadership experience</li><li>
Background in a Supply Chain environment</li><li>
Understanding of business strategy and specifics of the country</li></ul>
Leadership Behaviors Required<ul><li>
LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance &amp; ethics and ensures everyday actions contribute to Our Purpose</li><li>
CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.</li><li>
SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.</li><li>
Grow: Develops self and others to reach their goals, engages in open &amp; honest conversations and Drives performance by managing energy and taking ownership for outcomes.</li></ul>
What type of mark will YOU make?
By joining Johnson &amp; Johnson you will find boundless opportunities to craft your path &amp; amplify your impact inside &amp; outside our walls. And with our commitment to be the world&rsquo;s healthiest workforce you can strengthen your body as well and your mind. When you work with us you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there&rsquo;s no end to the lasting impact we can make together. And that changes everything.
What&rsquo;s in it for YOU?
It&rsquo;s vital to us that you feel you can bring your whole self to work; at J&amp;J we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. You will receive a competitive wage and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include online Digital GP, private healthcare, Retail Vouchers, Discounted &amp; Subsidized Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility program.
Required Skills:
Preferred Skills:
Coaching, Communication, Continuous Improvement, Customer Centricity, Customer Retentions, Customer Satisfaction, Customer Service, Customer Support Operations, Customer Support Trends, Developing Others, Inclusive Leadership, Leadership, Omni-Channel Support, Process Oriented, Self-Service Tools, Service Excellence, Service Request Management, Standard Operating Procedure (SOP)</div>

Vision Customer Service Team Leader

Odeabank

<div>
 
 
 Payment Systems Assistant Manager
 
 
 
 
 
 
 
 We are looking for an Odealist to create value together!
 
 
 
 We work in a world where new ideas, bold steps, and learning happen every day. At Odeabank, we measure success not only by results but also by learning, growing, and creating value.
 
 
 We work in a culture that is collaborative, innovative, and open to different perspectives. Everd day, we move forward together for a better experience and a stronger future.
 
 
 
 
 
 
 What Can You Expect?
 
 
 
 
 
 
 
 &bull;
 
 A culture that supports your development:
 
 Training, mentoring, and continuous learning opportunities
 
 
 &bull;
 
 Working model:
 
 A hybrid environment that offers both productivity and balance
 
 
 &bull;
 
 Inclusive team structure:
 
 An organizational culture shaped by openness, respect, authenticity, and enthusiasm
 
 
 &bull;
 
 Sustainable vision:
 
 Commitment to gender equality, diversity, and sustainability
 
 
 &bull;
 
 Supportive leadership:
 
 Managers who value your ideas and encourage sharing
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a strategic and results-oriented Assistant Manager to join our Payment Systems team. This role plays a key part in shaping and growing our credit and debit card business, focusing on product vision, customer experience, and business impact.
 
 
 
 
 
 
 General Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree from a university in Business Administration, Engineering or related fields
 </li>
 <li>
 7 - 10 years experiences in payment systems, product/portfolio management, marketing, product development in banks. Credit/debit card knowledge is must.
 </li>
 <li>
 Care deeply about user experience and passionate about problem solving,
 </li>
 <li>
 Strong reporting and analytical thinking skills
 </li>
 <li>
 Efficient time management, planning and project prioritization skills
 </li>
 <li>
 Strong interpersonal skills and able to work in a team environment
 </li>
 <li>
 Advanced level of MS Office programs
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibility
 
 
 
 
 
 <ul>
 <li>
 Take ownership of credit and debit card products across their full lifecycle, from design and positioning to performance tracking.
 </li>
 <li>
 Develop and execute strategies to drive customer acquisition, activation, spending, and retention.
 </li>
 <li>
 Monitor market trends and competitor activities to identify growth opportunities and define differentiation points.
 </li>
 <li>
 Collaborate with internal teams (marketing, CRM, analytics, legal) to build customer-centric journeys and campaigns.
 </li>
 <li>
 Coordinate with IT and vendors to implement card features and digital enhancements aligned with product strategy.
 </li>
 <li>
 Support digitalization initiatives such as card-on-file, mobile wallet integrations, and instant card issuance.
 </li>
 <li>
 Work closely with card schemes (Visa, Mastercard) to leverage new capabilities and partnership opportunities.
 </li>
 <li>
 Analyze product and campaign performance, translate insights into actionable improvements.
 </li>
 <li>
 Ensure compliance with local regulations while designing seamless and innovative customer experiences.
 </li>
 <li>
 Contribute to the strategic roadmap of the Payment Systems division, aligning card initiatives with broader banking goals.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 <li>
 Private Mixed Health Insurance for you and (if applicable) your spouse and children
 </li>
 <li>
 Corporate Life Insurance
 </li>
 <li>
 Remote Work Support
 </li>
 <li>
 Meal Allowance
 </li>
 <li>
 Birthday Leave
 </li>
 <li>
 Shuttle Service for Head Office Employees
 </li>
 </ul>
 
 
 
 
 
 Why Odeabank?
 
 
 
 
 
 <ul>
 <li>
 Innovative business model focused on investment and technology
 </li>
 <li>
 Odealist teams shaping not only today but also the future
 </li>
 <li>
 Corporate discount agreements with O'Deal
 </li>
 <li>
 Social events, clubs, and employee communities
 </li>
 <li>
 Special occasion celebrations
 </li>
 <li>
 Recognition and reward mechanisms that regularly highlight achievements
 </li>
 <li>
 Well-being seminars
 </li>
 </ul>
 
 
 
 
 
 
 
 
 If you want to grow in an Odealist culture
 
 , complete your application now and join us on our journey! 💫
 
 
 
 
 
 
 *The hiring process at Odeabank includes Human Resources Assessment, relevant manager interviews, and competency-based evaluations.
 
 
 
 
 The offer process begins for candidates who successfully complete all stages.
 
 
 
 
 **Under the Personal Data Protection Law No. 6698, your personal data is processed solely for recruitment purposes during the application process.
 
 
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Payment Systems Assistant Manager

Özen Park Anaokulları

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 &Ccedil;ocu&gbreve;u merkeze alan, g&uuml;venli ba&gbreve; kurmay&inodot; temel kabul eden ve her &ccedil;ocu&gbreve;un bireysel potansiyelini g&ouml;r&uuml;n&uuml;r k&inodot;lmay&inodot; hedefleyen e&gbreve;itim yakla&scedil;&inodot;m&inodot;m&inodot;z i&ccedil;in
 
 Pedagog / Okul &Ouml;ncesi Psikolojik Dan&inodot;&scedil;man
 
 ar&inodot;yoruz.
 
 
 
 
 
 &Ouml;zen Park Anaokullar&inodot; olarak &Idot;stanbul&rsquo;da
 
 Riva (Mahmut&scedil;evketpa&scedil;a)
 
 ve
 
 Kavac&inodot;k
 
 kamp&uuml;slerimizde; &ccedil;ocuklar&inodot;n duygusal g&uuml;venli&gbreve;ini, sosyal geli&scedil;imini ve ailelerle kurulan g&uuml;ven temelli ileti&scedil;imi ayn&inodot; &ouml;zenle ele alan bir e&gbreve;itim ortam&inodot; olu&scedil;turuyoruz.
 
 
 
 
 
 Bu nedenle arad&inodot;&gbreve;&inodot;m&inodot;z uzman yaln&inodot;zca g&ouml;zlem yapan de&gbreve;il; &ccedil;ocuklar&inodot;n geli&scedil;imini anlayan, &ouml;&gbreve;retmenleri destekleyen ve ailelerle g&uuml;&ccedil;l&uuml; bir g&uuml;ven ba&gbreve;&inodot; kurabilen bir rehberdir.
 
 
 
 
 
 
 The primary workplace for this position is our Riva (Mahmut&scedil;evketpa&scedil;a) campus; however, depending on operational needs, the role may also involve working at our Kavac&inodot;k campus on certain days of the week.
 
 
 
 
 
 
 🌿 G&ouml;rev ve Sorumluluklar
 
 
 &bull; 2&ndash;6 ya&scedil; grubu &ouml;&gbreve;rencilerin geli&scedil;im s&uuml;re&ccedil;lerini d&uuml;zenli takip etmek
 
 
 &bull; Bireysel g&ouml;zlemler do&gbreve;rultusunda destek ve erken m&uuml;dahale planlar&inodot; olu&scedil;turmak
 
 
 &bull; &Ouml;&gbreve;retmenlerle i&scedil; birli&gbreve;i i&ccedil;inde s&inodot;n&inodot;f i&ccedil;i g&ouml;zlemler yapmak
 
 
 &bull; Velilerle d&uuml;zenli g&ouml;r&uuml;&scedil;meler ger&ccedil;ekle&scedil;tirerek g&uuml;ven temelli ileti&scedil;im kurmak
 
 
 &bull; Aile seminerleri ve rehberlik i&ccedil;erikleri haz&inodot;rlamak
 
 
 &bull; Kamp&uuml;slerimizde pozitif ve s&uuml;rd&uuml;r&uuml;lebilir bir okul iklimine katk&inodot; sa&gbreve;lamak
 
 
 
 
 
 🔎 Aranan Nitelikler
 
 
 &bull; Psikoloji veya Psikolojik Dan&inodot;&scedil;manl&inodot;k ve Rehberlik mezunu
 
 
 &bull; Okul &ouml;ncesi ya&scedil; gruplar&inodot;yla &ccedil;al&inodot;&scedil;ma deneyimi olan
 
 
 &bull; G&ouml;zlem, analiz ve raporlama becerisi geli&scedil;mi&scedil;
 
 
 &bull; Veli ileti&scedil;iminde g&uuml;&ccedil;l&uuml; ve temsil yetene&gbreve;i y&uuml;ksek
 
 
 &bull; Empatik, &ccedil;&ouml;z&uuml;m odakl&inodot; ve profesyonel
 
 
 &bull; Kurumsal &ccedil;al&inodot;&scedil;ma disiplinine uyum sa&gbreve;layabilecek
 
 
 &bull; Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na a&ccedil;&inodot;k ve geli&scedil;ime &ouml;nem veren
 
 
 
 
 
 🌟 &Ouml;zen Park&rsquo;ta Seni Ne Bekliyor?
 
 
 &bull; G&uuml;&ccedil;l&uuml; ve k&ouml;kl&uuml; bir kurum k&uuml;lt&uuml;r&uuml;
 
 
 &bull; Akademik s&uuml;reklili&gbreve;i olan e&gbreve;itim yap&inodot;s&inodot;
 
 
 &bull; Do&gbreve;ayla i&ccedil; i&ccedil;e &ouml;&gbreve;renme ortam&inodot;
 
 
 &bull; Bilin&ccedil;li ve se&ccedil;kin bir veli toplulu&gbreve;u
 
 
 &bull; S&uuml;rekli geli&scedil;im ve mesleki destek
 
 
 
 
 
 &Ccedil;ocuklar&inodot;n d&uuml;nyas&inodot;n&inodot; anlayan ve ailelerle g&uuml;ven dili kurabilen uzmanlar&inodot;
 
 &Ouml;zen Park ailesine bekliyoruz.
 
 
 
 
 
 
 🧡
 
 &Ouml;zenle, G&uuml;venle, Mutlulukla&hellip;
 
 
 
 
 
 
 #&Ouml;zenParkAnaokullar&inodot; #&Ouml;zenParkKavac&inodot;k #&Ouml;zenParkRiva
 
 
 
 
 
 --------------------------------------------------------------------------------------
 
 
 
 
 
 &Ouml;zen Park Preschools is seeking a
 
 Preschool School Counselor / Pedagogue
 
 to support our child-centered educational approach that prioritizes secure attachment and helps reveal each child&rsquo;s unique potential.
 
 
 
 
 
 At our
 
 nature-integrated Riva (Mahmut&scedil;evketpa&scedil;a) campus
 
 and our
 
 centrally located Kavac&inodot;k campus in Istanbul
 
 , we create a learning environment where children&rsquo;s emotional security, social development, and trust-based communication with families are valued equally.
 
 
 
 
 
 At &Ouml;zen Park, this role goes beyond observation.
 
 
 It means guiding children&rsquo;s development, supporting teachers, and building strong, trust-based relationships with families.
 
 
 
 
 
 The primary workplace for this position is our Riva (Mahmut&scedil;evketpa&scedil;a) campus; however, depending on operational needs, the role may also involve working at our Kavac&inodot;k campus on certain days of the week.
 
 
 
 
 
 🌿 Key Responsibilities
 
 
 &bull; Monitor the developmental progress of children aged
 
 2&ndash;6
 
 
 
 &bull; Develop
 
 early intervention and support plans
 
 based on observations
 
 
 &bull; Conduct
 
 classroom observations
 
 in collaboration with teachers
 
 
 &bull; Maintain
 
 trust-based communication with parents
 
 through regular meetings
 
 
 &bull; Prepare
 
 family seminars and guidance materials
 
 
 
 &bull; Contribute to a
 
 positive and sustainable school culture
 
 
 
 
 
 
 🔎 Qualifications
 
 
 &bull; Degree in
 
 Psychology or Psychological Counseling and Guidance
 
 
 
 &bull; Experience working with
 
 preschool age groups
 
 
 
 &bull; Strong
 
 observation and reporting skills
 
 
 
 &bull; Excellent
 
 parent communication and professional representation skills
 
 
 
 &bull; Empathetic while maintaining
 
 professional boundaries
 
 
 
 &bull; Ability to adapt to
 
 institutional discipline and teamwork
 
 
 
 &bull; Commitment to
 
 continuous professional development
 
 
 
 
 
 
 🌟 What We Offer
 
 
 &bull; A
 
 strong and well-established institutional culture
 
 
 
 &bull; A
 
 structured education model with academic continuity
 
 
 
 &bull; A
 
 learning environment connected with nature
 
 
 
 &bull; A
 
 conscious and engaged parent community
 
 
 
 &bull; Continuous
 
 professional development support
 
 
 
 
 
 
 If you are passionate about understanding children&rsquo;s inner world and building trust with families,
 
 
 we would be delighted to welcome you to
 
 &Ouml;zen Park Preschools
 
 .
 
 
 
 
 
 🧡
 
 With Care, Trust, and Joy
 
 
 
 
 
 
 #&Ouml;zenParkAnaokullar&inodot; #&Ouml;zenParkKavac&inodot;k #&Ouml;zenParkRiva
 
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PEDAGOUGE / PRESCHOOL COUNSELOR

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