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international customer service specialist

Zurich Insurance

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
 <br/>
 <br/>
 Reporting to the Head of Bahrain office at Zurich Insurance Company Limited, the International Customer Service Specialist is expected to provide underwriting guidance and support to clients, stakeholders and external channels in the correct interpretation &amp; application of country/regional underwriting practices and procedures.
 <br/>
 <br/>
 This role will be based in Zurich Insurance Company - Kingdom of Bahrain.
 <br/>
 <br/>
 <strong>
  Job Accountabilities
  <br/>
  <br/>
 </strong>
 As International Customer Service Specialist, your role will involve:
 <br/>
 <br/>
 <ul>
  <li>
   Acts as the local contact person for the worldwide network. Work in close association with Service Specialists &amp; Underwriters to deliver according to the customer&rsquo;s expectations.
  </li>
  <li>
   Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.
  </li>
  <li>
   Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.
  </li>
  <li>
   Facilitate and administers international received policies within expected quality &amp; timeline requirements.
  </li>
  <li>
   Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality
  </li>
  <li>
   Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.
  </li>
  <li>
   Relationship management with Zurich internal stakeholders and external network partners, to organize the issuance of local policies. Ensuring compliance with the instructions received from foreign Service Specialist and in accordance with internal and external guidelines, stipulated time frames and quality thresholds.
  </li>
  <li>
   Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting by collaborating with network partners and Zurich stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 To be successful in this role, you will need:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree and 2 or more years of experience in the Underwriting area.
  </li>
  <li>
   Good knowledge of the insurance industry and the local/regional legal and regulatory environment.
  </li>
  <li>
   Excellent operational knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.
  </li>
  <li>
   Strong negotiation, intercultural relationship-building, active listening and need analysis skills.
  </li>
  <li>
   Must have verbal and written communication fluency in English, French and Arabic.
  </li>
  <li>
   Bahraini Nationals are preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Zurich
  <br/>
  <br/>
 </strong>
 At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
 <br/>
 <br/>
 We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!
 <br/>
 <br/>
 Join us as we constantly explore new ways to protect our customers and the planet.
 <br/>
 <br/>
 <ul>
  <li>
   Location(s): BH - Manama
  </li>
  <li>
   Remote working: No
  </li>
  <li>
   Schedule: Full Time
  </li>
  <li>
   Recruiter name: Leigh Jeremy Jaye Santander
  </li>
  <li>
   Closing Date: October 6, 2025
   <br/>
  </li>
 </ul>
</div>


International Customer Service Specialist

<div><div><div><div><div><b>Job Summary</b></div></div><div></div><div><br>
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><br>
<div></div>
<div>
Reporting to the Head of Bahrain office at Zurich Insurance Company Limited, the International Customer Service Specialist is expected to provide underwriting guidance and support to clients, stakeholders and external channels in the correct interpretation &amp; application of country/regional underwriting practices and procedures.</div><br>
<div></div>
<div>
This role will be based in Zurich Insurance Company - Kingdom of Bahrain.</div></div></div><div></div><div><div><div><b><br>
Job Accountabilities</b></div><br>
</div><div><div>
</div><div>As International Customer Service Specialist, your role will involve:</div><br>
<div></div>
<ul>
<li>Acts as the local contact person for the worldwide network. Work in close association with Service Specialists &amp; Underwriters to deliver according to the customer&rsquo;s expectations.</li>
<li>Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.</li>
<li>Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.</li>
<li>Facilitate and administers international received policies within expected quality &amp; timeline requirements.</li>
<li>Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality</li>
<li>Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.</li>
<li>Relationship management with Zurich internal stakeholders and external network partners, to organize the issuance of local policies. Ensuring compliance with the instructions received from foreign Service Specialist and in accordance with internal and external guidelines, stipulated time frames and quality thresholds.</li>
<li>Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting by collaborating with network partners and Zurich stakeholders.</li></ul></div></div><div></div><div><div><div><b><br>
Job Qualifications</b></div></div><div></div><div><br>
<div>
To be successful in this role, you will need:</div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s Degree and 2 or more years of experience in the Underwriting area.</li>
<li>Good knowledge of the insurance industry and the local/regional legal and regulatory environment.</li>
<li>Excellent operational knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.</li>
<li>Strong negotiation, intercultural relationship-building, active listening and need analysis skills.</li>
<li>Must have verbal and written communication fluency in English, French and Arabic.</li>
<li>Bahraini Nationals are preferred.</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<ul>
<li>Location(s): BH - Manama</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: October 6, 2025</li></ul></div><div></div>

DHL Express Deutschland

<div>
 Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 <br/>
 <br/>
 <em>
  Who moves mountains even across oceans? You do.
 </em>
 <strong>
  DHL Global Forwarding
 </strong>
 has an opening for a
 <strong>
  OCC Specialist
 </strong>
 in
 <strong>
  Bahrain.
  <br/>
  <br/>
 </strong>
 Join us in connecting people and improving lives!
 <br/>
 <br/>
 <strong>
  In this OCC Specialist position
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute plans and processes to implement the OFR pricing strategy
  </li>
  <li>
   Respond to pricing enquiries in an efficient and competitive manner
  </li>
  <li>
   Ensure the timely monitoring and accurate updating of local tariffs
  </li>
  <li>
   Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls
  </li>
  <li>
   Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents
  </li>
  <li>
   Develop and maintain databases with specific information to enable quick responses to specific network queries
  </li>
  <li>
   Build and secure business relationships with customers and airlines
  </li>
  <li>
   Prepare carrier performance reports and reviews
  </li>
  <li>
   Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
  </li>
  <li>
   Understand recent developments of new solutions, services, lane and traffic development
  </li>
  <li>
   Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed
  </li>
  <li>
   Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Now, here is what we need from you!
  <br/>
  <br/>
 </strong>
 <strong>
  Education Level
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s Degree or equivalent experience/qualification
 <br/>
 <br/>
 <strong>
  Experience Level
  <br/>
  <br/>
 </strong>
 more than 4 years
 <br/>
 <br/>
 <strong>
  We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  </li>
  <li>
   Possible further career development
  </li>
  <li>
   Competitive salary
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why join DHL Global Forwarding?
  <br/>
  <br/>
 </strong>
 We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
 <br/>
 <br/>
 Our
 <strong>
  TOP EMPLOYER prestigious certification
 </strong>
 attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
 <br/>
 <br/>
 We Aspire To Become The Undisputed Leader In Our Industry, When People Think Of Forwarding; We Want Them To Think DGF Because We Have
 <br/>
 <br/>
 <ul>
  <li>
   The largest global network with more than 30,000 passionate employees
  </li>
  <li>
   The most efficient processes and fastest response times
  </li>
  <li>
   The best solutions and best customer service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Vision:
 </strong>
 The Logistics Company for the World.
 <br/>
 <br/>
 <strong>
  Our Mission:
 </strong>
 Excellence. Simply Delivered.
 <br/>
 <br/>
 <strong>
  Our Purpose:
 </strong>
 Connecting People, improving lives.
 <br/>
 <br/>
 <strong>
  Our Values:
 </strong>
 Respect &amp; Results
 <br/>
 <br/>
 <strong>
  Our Goals:
 </strong>
 Employer, Provider, and Investment of Choice, Living Responsibility
 <br/>
 <br/>
 <em>
  DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 </em>
</div>


OCC Specialist

Madi International

<div>
 <strong>
  Were Hiring: Sales Representative - Bahrain
  <br/>
  <br/>
 </strong>
 Madi International is looking for a dynamic and driven
 <strong>
  Sales Representative
 </strong>
 to join our team in
 <strong>
  Bahrain
 </strong>
 . If you are passionate about beauty products and have a strong sales background, this is an exciting opportunity to grow with a leading name in the industry.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Achieve sales targets and expand client base in the Bahrain market.
  </li>
  <li>
   Build and maintain strong relationships with salon owners, beauty professionals, and clients.
  </li>
  <li>
   Promote and represent Madi Internationals portfolio of professional beauty brands.
  </li>
  <li>
   Conduct regular visits to clients, provide product knowledge, and ensure high-quality customer service.
  </li>
  <li>
   Identify market trends and opportunities to support business growth.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be Arabic-speaking.
  </li>
  <li>
   Valid driving license in Bahrain.
  </li>
  <li>
   Previous sales experience, preferably in the beauty, cosmetics, or retail industry.
  </li>
  <li>
   Strong communication and negotiation skills.
  </li>
  <li>
   Self-motivated with the ability to work independently and as part of a team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location:
 </strong>
 Bahrain
 <br/>
 <br/>
 If you are ambitious and eager to be part of a company that shapes the beauty industry, apply now and join the Madi International family!
</div>


Sales Representative-Hair

<div>
 Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 <br/>
 <br/>
 <em>
  Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning
 </em>
 <em>
  .
 </em>
 <strong>
  DHL
 </strong>
 has an opening for a
 <strong>
  Business Development Manager
 </strong>
 in
 <strong>
  Bahrain.
  <br/>
  <br/>
 </strong>
 Join us in connecting people and improving lives!
 <br/>
 <br/>
 <strong>
  In this Business Development Manager position
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to developing the business development strategy considering business strategy, financial objectives, Group guidelines and policies
  </li>
  <li>
   Draft business development plans and budgets including account management approach and account plans for assigned geographic region
  </li>
  <li>
   Monitor revenue generation, profit/ expense objectives and coordinate market and customer growth and retention rate
  </li>
  <li>
   Plan and ensure new business development initiatives/ operations and maximize exposure for DHL amongst targeted prospects
  </li>
  <li>
   Lead sales team to initiate and establish relationships with targeted prospects
  </li>
  <li>
   Deliver market studies and feasibility studies to assess market potential
  </li>
  <li>
   Prospect new business development opportunities through market research, developing marketing initiatives, etc.
  </li>
  <li>
   Explore business development opportunities with government authorities and relevant parties
  </li>
  <li>
   Identify, pursue and acquire profitable business relationships with key customers
  </li>
  <li>
   Develop major leads, conduct pre-proposal visitations and assist technical staff with proposal preparation
  </li>
  <li>
   Lead negotiations to obtain new customers and support team in difficult negotiations to secure critical sales
  </li>
  <li>
   Discuss with peers to communicate sales problems, business observations, prospect feedback, etc.
  </li>
  <li>
   Understand key trends and developments impacting business and identify change needs in business development plans
  </li>
  <li>
   Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
  </li>
  <li>
   Convince external parties such as skeptical clients, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory
  </li>
  <li>
   Supervise team for achievement of goals by assigning work, timelines, reviewing output and supporting performance management
  </li>
  <li>
   Support to recruit, motivate, develop and coach team members
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Now, here is what we need from you!
  <br/>
  <br/>
 </strong>
 <strong>
  Education Level
  <br/>
  <br/>
 </strong>
 Bachelors Degree
 <br/>
 <br/>
 <strong>
  Experience Level
  <br/>
  <br/>
 </strong>
 more than 6 years
 <br/>
 <br/>
 <strong>
  We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  </li>
  <li>
   Possible further career development
  </li>
  <li>
   Competitive salary
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why join DHL Global Forwarding?
  <br/>
  <br/>
 </strong>
 We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
 <br/>
 <br/>
 Our
 <strong>
  TOP EMPLOYER prestigious certification
 </strong>
 attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
 <br/>
 <br/>
 We Aspire To Become The Undisputed Leader In Our Industry, When People Think Of Forwarding; We Want Them To Think DGF Because We Have
 <br/>
 <br/>
 <ul>
  <li>
   The largest global network with more than 30,000 passionate employees
  </li>
  <li>
   The most efficient processes and fastest response times
  </li>
  <li>
   The best solutions and best customer service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Vision:
 </strong>
 The Logistics Company for the World.
 <br/>
 <br/>
 <strong>
  Our Mission:
 </strong>
 Excellence. Simply Delivered.
 <br/>
 <br/>
 <strong>
  Our Purpose:
 </strong>
 Connecting People, improving lives.
 <br/>
 <br/>
 <strong>
  Our Values:
 </strong>
 Respect &amp; Results
 <br/>
 <br/>
 <strong>
  Our Goals:
 </strong>
 Employer, Provider, and Investment of Choice, Living Responsibility
 <br/>
 <br/>
 <em>
  DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 </em>
</div>


Business Development Manager

Trace Systems Inc.

<div>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title:
 </strong>
 IT Specialist
 <br/>
 <br/>
 <strong>
  Job Location:
 </strong>
 Manama, Bahrain
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 Trace Systems is actively recruiting for a cleared IT Specialist to join our team supporting the Outside Continental United States (OCONUS) Navy Enterprise Network (ONE-Net) in Manama, Bahrain. ONE-Net provides equivalent secure end-to-end IT services to nearly 30,000 hardware devices and 45,000+ users across 82 locations within three OCONUS regions based out of Manama, Bahrain; Yokosuka, Japan; and Naples, Italy.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide direct Tier II customer support and resolution for various hardware and software issues.
  </li>
  <li>
   Perform routine Microsoft Active Directory and Microsoft Exchange Server system administrative functions to include account creations and modifications, Access Control List (ACL) modification, management of distribution and mail enabled security groups, shared mailbox permissions and mail management functions.
  </li>
  <li>
   Provide first line response and corrective actions to server anomalies
  </li>
  <li>
   Assist with the deployment of applicable Windows Server and Windows Desktop software utilizing Microsoft System Center Configuration Manager.
  </li>
  <li>
   Monitor and maintain security and integrity standards and controls.
  </li>
  <li>
   Perform and document applicable Defense Information Server Agency (DISA) Security Technical Implementation Guide (STIG) check and findings.
  </li>
  <li>
   Candidate will perform backup, file restoration and disaster recovery system utilizing COMMVAULT backup software.
  </li>
  <li>
   Utilize BMC Remedy IT Service Management software for incident management and documenting customer change requests.
  </li>
  <li>
   Assist with creation and content management of applicable standard operating procedures and supporting documentation
  </li>
  <li>
   Plan and Assist in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need.
  </li>
  <li>
   May be required to support after normal working hours systems outages and technical refreshes as required.
  </li>
  <li>
   Standard 40 hour work week, Sunday-Thursday
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active, in-scope US Government issued Secret clearance.
  </li>
  <li>
   Due to the nature of the work and contract requirements, US Citizenship is required.
  </li>
  <li>
   Minimum of 4 years experience required.
  </li>
  <li>
   Must possess, an OEM network support certificiation. Eg; Microsoft Endpoint administrator-Associate-MEAA Cert (can obtain a 90 day waiver to obtain).
  </li>
  <li>
   Windows Server or Microsoft Exchange Server experience.
  </li>
  <li>
   Systems administrator experience.
  </li>
  <li>
   Fundamental IP/Networking skills.
  </li>
  <li>
   Current DoD 8570 IAT Level II certification is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Virtual Server/VSphere Web Client experience
  </li>
  <li>
   IA Patching/SCM backup experience
  </li>
  <li>
   DISA STIG Implementation
  </li>
  <li>
   Experience rolling Mobile Devices into the Cloud
  </li>
  <li>
   Comm Vault/SCCM Experience
  </li>
  <li>
   Azure Systems Administration
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school Diploma or General Equivalency Diploma (GED)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Trace Systems
  <br/>
  <br/>
 </strong>
 Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
 <br/>
 <br/>
 <strong>
  To Apply:
 </strong>
 We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text &lsquo;tracejobs&rsquo; to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
 <br/>
 <br/>
 Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
</div>


IT Specialist

Explore 450+ International customer service specialist in Manama this September. Find roles across top companies and apply now to boost your career.

450 international customer service specialist jobs IN Manama

International Customer Service Specialist

International Customer Service Specialist

OCC Specialist

Sales Representative-Hair

Business Development Manager

IT Specialist

IT Specialist