sales executive

customer service representative (bahrain) Jobs in Manama

customer service representative (bahrain)

guest service agent (guest experience expert) Jobs in Manama

guest service agent (guest experience expert)

marketing executive

sales coordinator

customer service executive

Batelco by Beyon

<div>
 
 Job Description
 
 
 
 Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
 </li>
 <li>
 Understand and investigate the queries, requests or complaints
 </li>
 <li>
 Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
 </li>
 <li>
 Provide accurate, valid and complete information or solution by using the right sources of information
 </li>
 <li>
 Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound calls
 </li>
 <li>
 Inform Team Leader when a recurrent problem appears, to prevent further cases
 </li>
 <li>
 Maintain and update customer information in the database
 </li>
 <li>
 Meticulously follow the defined business process while attending to the clients&rsquo; queries, requests or complaints
 </li>
 <li>
 Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
 </li>
 <li>
 Keep abreast of products and promotions to provide exceptional customer support
 </li>
 <li>
 Take ownership for attending the trainings as per the plan
 </li>
 <li>
 Take ownership for completing PMR process, employee engagement surveys in time
 </li>
 <li>
 Continuously share the knowledge and understanding of the telecom industry and business trends
 </li>
 </ul>
</div>

Customer Service Executive

Hilton

<div>Executive Housekeeper
An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. 
 
 
What will I be doing? 
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Oversee housekeeping operations</li>
<li>Oversee Laundry Operations</li>
<li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li>
<li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li>
<li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li>
<li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li>
<li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels cover business demands</li>
<li>Ensure ongoing training</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Housekeeping/Laundry team</li>
<li>Competent in property management systems</li>
<li>Assist other departments wherever necessary</li></ul>
What are we looking for?
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Pre-opening Experience in an upscale or luxury brand</li>
<li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li>
<li>A successful track record of managing a large team</li>
<li>A high school certificate or equivalent</li>
<li>High level of commercial awareness and cost control capabilities</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>IT proficiency</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office</li>
<li>Strong organizational, budget management, and problem solving skills</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Familiar with Property Management Systems</li> 
</ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Executive Housekeeper

Alzayani Investments

Job Overview First Motors is seeking a highly motivated and results-oriented Fleet Sales Executive to join our dynamic team in Sitrah, Bahrain. This is a full-time position offering an exciting opportunity to contribute to the growth of our fleet sales operations. As a Fleet Sales Executive, you will be responsible for developing and managing relationships with corporate clients, securing fleet sales contracts, and achieving sales targets. You will play a key role in representing First Motors and promoting our vehicle portfolio to businesses across various sectors.Responsibilities * Identify and target potential corporate clients for fleet sales opportunities. * Develop and maintain strong relationships with key decision-makers within target organisations. * Conduct thorough needs assessments to understand client requirements and propose tailored fleet solutions. * Prepare and present compelling sales proposals, highlighting the value proposition of Alzayani Investments' vehicle offerings. * Negotiate pricing and contract terms to secure profitable fleet sales agreements. * Manage the entire sales cycle from initial contact to vehicle delivery and after-sales service. * Collaborate with internal teams to ensure seamless order processing and customer satisfaction. * Achieve and exceed assigned sales targets and contribute to the overall growth of the fleet sales division. * Stay up-to-date on industry trends and competitor activities. * Represent First Motors at industry events and conferences.Qualifications * Proven track record of success in fleet sales or a related field. * Strong understanding of the automotive industry, particularly in the commercial vehicle segment. * Excellent communication, interpersonal, and presentation skills. * Ability to build and maintain strong client relationships. * Proficient in negotiating and closing deals. * Highly organised and detail-oriented with strong time management skills. * Proficient in using CRM software and Microsoft Office Suite. * Valid driving licence. * Bachelor's degree in Business Administration, Marketing, or a related field is preferred.Job Type: Full-time

Fleet Sales Executive-Automotive

Qureos

<div>First Motors is seeking a highly motivated and results-oriented Fleet Sales Executive to join our dynamic team in Sitrah, Bahrain. This is a full-time position offering an exciting opportunity to contribute to the growth of our fleet sales operations. As a Fleet Sales Executive, you will be responsible for developing and managing relationships with corporate clients, securing fleet sales contracts, and achieving sales targets. You will play a key role in representing First Motors and promoting our vehicle portfolio to businesses across various sectors.
Responsibilities: 
Identify and target potential corporate clients for fleet sales opportunities.
Develop and maintain strong relationships with key decision-makers within target organisations. 
Conduct thorough needs assessments to understand client requirements and propose tailored fleet solutions. 
Prepare and present compelling sales proposals, highlighting the value proposition of Alzayani Investments' vehicle offerings. 
Negotiate pricing and contract terms to secure profitable fleet sales agreements. 
Manage the entire sales cycle from initial contact to vehicle delivery and after-sales service. 
Collaborate with internal teams to ensure seamless order processing and customer satisfaction. 
Achieve and exceed assigned sales targets and contribute to the overall growth of the fleet sales division. 
Stay up-to-date on industry trends and competitor activities. 
Represent First Motors at industry events and conferences.
Qualifications: 
Proven 2-5 years of experience in fleet sales or a related field.
Strong understanding of the automotive industry, particularly in the commercial vehicle segment. 
Excellent communication, interpersonal, and presentation skills. 
Ability to build and maintain strong client relationships. 
Proficient in negotiating and closing deals. 
Highly organised and detail-oriented with strong time management skills. 
Proficient in using CRM software and Microsoft Office Suite. 
Valid driving licence. 
Bachelor's degree in Business Administration, Marketing, or a related field is preferred.</div>

Fleet Sales Executive (Automotive) - Alzayani Investments

<div>Sous Chef
A Sous Chef will work closely with the Executive Chef to manage all aspects of the kitchen to deliver an excellent Guest and Member experience while managing food provisions, assisting with guest queries, and controlling costs. 
 
 
What will I be doing? 
A Sous Chef, will work closely with the Executive Chef to manage aspects of the kitchen to deliver an excellent Guest and Member experience. A Sous Chef will also be required to manage food provisions, assist with guest queries, and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage all aspects of the kitchen including operational, quality and administrative functions</li>
<li>Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation</li>
<li>Assist in positive outcomes from guest queries in a timely and efficient manner</li>
<li>Ensure foods are of good quality and stored correctly</li>
<li>Contribute to menu creation by responding and incorporating Guest feedback</li>
<li>Ensure the consistent production of high quality food through all hotel food outlets</li>
<li>Manage customer relations when necessary, in the absence of the Executive Chef</li>
<li>Ensure resources support the business needs through the effective management of working rotations</li>
<li>Support brand standards through the training and assessment of the Team</li>
<li>Manage the kitchen brigade effectively to ensure a well-organized, motivated Team</li>
<li>Control costs without compromising standards, improving gross profit margins and other departmental and financial targets</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety and food safety legislation</li>
<li>Report maintenance, hygiene and hazard issues</li>
<li>Be environmentally aware</li>
</ul>What are we looking for? 
A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Relevant qualifications for this role</li>
<li>Excellent planning and organizing skills</li>
<li>Ability multi-task and meet deadlines</li>
<li>Strong supervisory skills</li>
<li>A current, valid, and relevant trade qualification (proof may be required)</li>
<li>A creative approach to the production of food</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous kitchen experience in similar role</li>
<li>Passion for producing high quality food</li>
<li>Knowledge of current food trends</li>
<li>Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sous Chef

First Motors is seeking a highly motivated and results-oriented Fleet Sales Executive to join our dynamic team in Sitrah, Bahrain. This is a full-time position offering an exciting opportunity to contribute to the growth of our fleet sales operations. As a Fleet Sales Executive, you will be responsible for developing and managing relationships with corporate clients, securing fleet sales contracts, and achieving sales targets. You will play a key role in representing First Motors and promoting our vehicle portfolio to businesses across various sectors.&nbsp;Responsibilities: * Identify and target potential corporate clients for fleet sales opportunities.* Develop and maintain strong relationships with key decision-makers within target organisations. * Conduct thorough needs assessments to understand client requirements and propose tailored fleet solutions. * Prepare and present compelling sales proposals, highlighting the value proposition of Alzayani Investments' vehicle offerings. * Negotiate pricing and contract terms to secure profitable fleet sales agreements. * Manage the entire sales cycle from initial contact to vehicle delivery and after-sales service. * Collaborate with internal teams to ensure seamless order processing and customer satisfaction. * Achieve and exceed assigned sales targets and contribute to the overall growth of the fleet sales division. * Stay up-to-date on industry trends and competitor activities. * Represent First Motors at industry events and conferences.&nbsp;Qualifications: * Proven 2-5 years of experience in fleet sales or a related field.* Strong understanding of the automotive industry, particularly in the commercial vehicle segment. * Excellent communication, interpersonal, and presentation skills. * Ability to build and maintain strong client relationships. * Proficient in negotiating and closing deals. * Highly organised and detail-oriented with strong time management skills. * Proficient in using CRM software and Microsoft Office Suite. * Valid driving licence. * Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Fleet Sales Executive (Automotive)

One Eleven Holding

Designation: Personal Assistant to the CEO (Private &amp; Executive)Report to: Chief Executive Officer(The assistant reports strictly and solely to CEO, with no secondary reporting to other staff or departments. )Job Purpose:Our company is seeking a highly professional and experienced Female Bahraini Personal Assistant to provide high level confidential support to the Chief Executive Officer by providing a full secretarial and administrative service. Ensuring that effective planning and administrative systems are in place and maintained efficiently and effectively.Key Responsibilities:&middot; To act as a first point of contact dealing with correspondence and phone calls. To serve as the CEO&rsquo;s primary gatekeeper, managing access, communication, and requests efficiently.&middot; To proactively manage and coordinate the diary of the CEO by prioritising and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.&middot; To handle and maintain the highest level of discretion and utmost confidentiality across all tasks, both professional and personal.&middot; To coordinate and support both professional and personal duties, including lifestyle, household coordination, personal scheduling, and errands.&middot; Plan and organise travel and accommodation when required.&middot; To be available for matters outside regular office hours, as agreed with the CEO.&middot; Maintain effective filing and data storage, including emails and retrieval systems ensuring the needs of the CEO are met.&middot; To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute meetings, taking messages and other administrative tasks as required to support the CEO.&middot; To coordinate &amp; arrange Management meetings as advised the CEO. This will include drafting agendas, collating papers and reports, taking minutes and following up action points.&middot; The assistant should seek approval from the CEO before accepting any tasks or instructions from anyone else.&middot; Assist with data entry and file management.&middot; Receiving and delivering messages and information to relevant parties/departments.&middot; In addition to the key responsibilities outlined in this job description, the successful candidate may be assigned adhoc tasks as needed. These tasks may vary in nature but are essential for supporting the overall objectives and functioning of the role. The ability to adapt, prioritize, and execute additional tasks efficiently and effectively is crucial in this position.Qualifications:&middot; Bachelor&rsquo;s degree or higher from an accredited institution&middot; Proven experience of at least 2 years in a similar role&middot; Excellent communication skills both written and verbal&middot; Proficiency in Microsoft Office and other relevant software&middot; Extremely strong organizational and prioritization skills&middot; Excellent time management skills.&middot; Proven ability in travel arrangements and scheduling meetings/appointments.&middot; 2-5 years of previous experience in a Personal Assistant or Executive Assistant role.&middot; Ability to work in a fast-paced environment and manage multiple tasks simultaneously.&middot; Experience in a C-Level Assistant role is a plus&middot; Strong attention to detail and flexibilityWe are looking for a Personal Assistant who is highly motivated, organized, and customer-focused. The ideal candidate must have excellent communication and interpersonal skills and be able to work independently while remaining an active team member. If you meet the above requirements, we encourage you to apply for this exciting opportunity.Qualified candidates can send your CV to hr@oneelevenbh.comJob Type: Full-time

Personal Assistant to CEO

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