credit support officer - arab banking corporation Jobs in Manama

credit support officer - arab banking corporation

customer service (bangla speaking) Jobs in Manama

customer service (bangla speaking)

customer services & implementation management team leader - arab banking corporation Jobs in Manama

customer services & implementation management team leader - arab banking corporation

customer services agent

it helpdesk support

customer service bangla speaking

jumami

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers&rsquo; needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaJob Type: Full-timePay: BD2,000.000 - BD2,500.000 per monthApplication Question(s):<ul><li>ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 2 years (Required)</li><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Bangla (Required)</li></ul>

CUSTOMER SERVICE (BANGLA SPEAKING)

nineDots.io

<div>
 
 
 Graduate Recruiter &ndash; Bahrain
 
 
 
 
 
 
 Start your career where learning is fast, growth is visible, and your work directly impacts how tech teams in the GCC are built.
 
 
 
 
 
 nineDots is Bahrain&rsquo;s only technical recruitment company. We&rsquo;ve been here since 2023, with a team also based in Dublin, Ireland. As demand from startups, scaleups and tech teams across MENA continues to rise, we are growing our Bahrain team.
 
 
 
 
 
 
 If you like speaking to people, learning how technology teams operate, and want a role where your effort quickly turns into results and progression, this is a strong place to begin.
 
 
 
 
 
 
 
 Why recruitment is a great career start
 
 
 
 Recruitment teaches you skills that transfer anywhere business exists.
 
 
 
 
 
 You learn how to assess people, communicate clearly, prioritise work, write well, influence decisions, and manage relationships. You get used to pressure, you learn resilience, and you see your progress quickly through real outcomes, offers made, people hired, client problems solved.
 
 <ul>
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 You work with hiring managers, engineers, and decision makers early in your career.
 </li>
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 You develop commercial awareness fast.
 </li>
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 You get better every single week if you put the work in.
 </li>
 </ul>
 
 
 
 
 For a graduate, there aren&rsquo;t many careers that build confidence, communication and judgment at this pace.
 
 
 
 
 
 
 What your day to day looks like
 
 
 
 You will be trained and supported, but hands-on from the start:
 
 <ul>
 <li>
 Reaching out to tech talent whose skills match what our clients need
 </li>
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 Writing job adverts that speak to the right people
 </li>
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 Managing high volumes of applications across multiple roles
 </li>
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 Speaking with candidates daily to understand strengths, experience and goals
 </li>
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 Helping match people to the right opportunities and guiding them through the process
 </li>
 </ul>
 
 
 
 
 Quality matters to us. We keep things simple, honest and no-nonsense, and we take pride in what we do.
 
 
 
 
 
 
 What we're looking for:
 
 
 
 No recruitment experience needed. Curiosity, effort and willingness to learn go further than anything else.
 
 
 
 
 
 You should:
 
 <ul>
 <li>
 Understand basic differences in tech roles: frontend, backend, DevOps, TPM, etc
 </li>
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 Enjoy speaking with new people and building rapport
 </li>
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 Stay organised and keep pace with change
 </li>
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 Be open to feedback and committed to improving your craft
 </li>
 </ul>
 
 
 
 
 Experience that would be beneficial would be any kind of customer facing, or customer service experience. You will be speaking with a lot of people, so if this is something you&rsquo;ve done before that will help a lot!
 
 
 
 
 
 
 Where you&rsquo;ll work:
 
 
 
 You&rsquo;ll be based in Bahrain with your manager, while also working closely with our team in Ireland. We speak daily over Slack and calls, so communication and initiative matter. We&rsquo;re small, which means things move quickly and you can grow quickly with us if you show it.
 
 
 
 
 
 
 Next steps:
 
 
 
 If this sounds like you, apply with your CV. Please not this role is only open to Bahraini nationals based in Bahrain.
 
</div>

Graduate Recruiter – Bahrain

Era Projects

Main Responsibilities&middot; Maintain employee records using a well-organized related to filing system to ensure files are up-to- date and compile with legislative requirements.&middot; Provide assistance on all other local affairs/admin activities.&middot; Responsible for all visa applications and related payments.&middot; Ensure the timely processing of all paperwork to ensure the employee&rsquo;s smooth relocation to Bahrain.&middot; Be the point of contact for staff and provide assistance in all government relations matters&middot; Social Insurance Organization (SIO). Register new joining staff / terminate leaving staff in a timely manner.&middot; Labor Market Authority (LMRA) - Responsible for application of all expatriate visas that include and not limited to WP/RP renewals, updates and cancellations&middot; Ensure that all appropriate paperwork for visas is completed promptly to achieve minimal processing time.&middot; Deal with Ministry of Labour and prepare correspondences.&middot; Proactively follow up with staff for all necessary paperwork for visas (new, renewal, cancellation) and ensure that all appropriate paperwork for visas is completed promptly and to achieve minimal processing time.&middot; Process all necessary documents required to obtain visas, Residence Permits and ID Cards (new, renewal, cancellation, crew visas) in most timely manner.&middot; Act as link between the company &amp; various government departments to comply with local regulations.&middot; Payment of monthly LMRA fees for both company CRs (B.S.C /W.L.L) and documentation of all expenses.&middot; Processing visit visas for all staff family members and direct family only after seeking approval HR Manager.&middot; Assist Senior Management team (Area Office) in obtaining business related visas only and providing Embassy support for the same.&middot; Other duties and responsibilities as and when required by management.Education &amp; Experience Qualifications&middot; Must have minimum 2-3 years&rsquo; experience in the government relations/HR field in the Kingdom Of Bahrain&middot; Fluent in reading, writing and Speaking English&middot; University Diploma as minimum requirement&middot; Computer Skills mandatory&middot; Experience in dealing with government offices in an official capacity&middot; Experience in public relations or government liaison work is desirable&middot; Customer focused&middot; Strong Team Player&middot; Possess a strong work ethic&middot; Ability to prioritizeJob Types: Full-time, Permanent

Senior HR Executive

Schweitzer Engineering Laboratories

<div>As a Project Engineer, a typical day might include the following:<ul><li>
Possesses, understands and applies the fundamental concepts, practices and procedures of power system automation and related SEL products.</li><li>
Train and assist customers with the creation, design, configuration, validation, installation, commissioning and operation of automation and/or protection systems.</li><li>
Complete and implement assigned work within agreed upon scope, schedule and budget to a high level of quality and safety.</li><li>
Participate in the preparation of functional design specifications.</li><li>
Prepare and maintain detailed design documents, reports, checklists, test reports, and deliverables</li></ul>
This job might be for you if:<ul><li>
B.S. in Electrical Engineering or relevant discipline</li><li>
Min 5-7 years relevant application experience with electric power systems, industry practices, software, integration and automation, industrial controls, PLCs, industry protocols (IEC-61850, DNP, Modbus), Ethernet systems, protocol analyzers, and industry SCADA practices. practices and philosophies</li><li>
Good knowledge of electric power system protection and control, integration and/or automation and communications applications</li><li>
Working knowledge of electric power system design, studies, information and communication technology and protective relay applications</li><li>
Willing to travel both domestically and internationally a minimum of 80% based on focus area</li><li>
Strong writing, documentation, and speaking skills</li></ul>
Location
Bahrain - Manama
Why SEL?
Competitive pay. Superior benefits. Inspiring work.
Top tier medical aid, prescription, dental, vision, life, and disability insurance.
Varied leave plans like annual leaves, sick leaves, parental leaves etc. to maintain a healthy life balance
Developmental programs like tuition assistance, internships, skill development courses and engineering development programs (EDP).
Wellbeing benefit like free and confidential Employee Assistance Program (EAP)
International Travel Medical and Security Assistance to assist our traveling employees and accompanying family members worldwide
Pension contribution
Additional compensation for working on customer sites in the field based on eligibility
Pay Range Data
We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills
Communication with Applicants
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.
SEL is an Equal Opportunity Employer: Vets/Disabled.</div>

Project Engineer II - Automation

Al Boom Marine

Key ResponsibilitiesCustomer Focus<ul><li>Effective resource planning for customer service.</li><li>Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills.</li><li>Implements a high standard of customer focus within the store.</li><li>Ensure rosters suits the business needs to maximize staffing to cover busy periods of the day.</li><li>Regularly assesses customer service within the store.</li><li>Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.</li><li>Ensure customer needs are met and complaints/Queries are resolved in a timely manner.</li><li>Assess mystery shopper feedback and prepare action plan for improvement.</li></ul>Sales and Commercial Profit<ul><li>Achieve the revenue target for the store.</li><li>Achieve target productivity metric (Sales per person per day, staff per Sqft/sqm) for store.</li><li>Actively seek ways to achieve or exceed shop targets</li><li>Increase conversion rate %.</li><li>Monitor sales performance against last year, last week and budget on a daily basis and to give feedback to managers and also communicate to staff.</li></ul>People Development<ul><li>Ensure store expectations and priorities are communicated to staff.</li><li>Review and provide regular feedback on staff's performance against expectations.</li><li>Carry out regular and relevant in-store training</li><li>Support induction of new recruits through buddy system.</li><li>Oversee staff development and drive motivation levels of the store associates.</li><li>Ensure effective resource planning and succession planning.</li></ul>Job Type: Full-timePay: BD500.000 - BD600.000 per monthExperience:<ul><li>Retail: 5 years (Preferred)</li></ul>

Store Manager

Jobs via eFinancialCareers

<div>
 Bank ABC seeks to recruit a Customer Services &amp; Implementation Management Team Leader in the Group Transaction Banking Department based in our Head Office, in Bahrain.
 
 
 The Customer Services &amp; Implementation Management Team Leader will be responsible for leading and creating the client implementation team for Cash Management, Trade Finance, and Supply Chain Finance products.
 
 
 The purpose of this role is to ensure successful implementation of these products for our clients by defining and implementing workflows, service level agreements (SLAs), training programs NS Customer Service Support scripts and procedures.
 
 
 The role will work closely with the product management, sales teams and other departments to ensure smooth implementation process and on-going customer service support, meeting client's requirements and tailoring the implementation process accordingly.
 
 
 The individual in this role will be responsible for creating and managing a team to support the implementation and Customer Service Support efforts and will be working closely with multiple countries, defining standards and being in charge of defining and executing the migration plan from legacy platforms.
 
 
 The job purpose is to provide a high-quality service to clients, ensuring that they are satisfied with the implementation and customer service support and that the products are fully integrated and operational. The individual will do sales calls jointly will the sales team, maintain an implementation pipeline / service calls report, track and continuously monitor, measure, and improve the implementation process &amp; customer support to ensure client satisfaction, and will be responsible for creating and maintaining a positive and productive work environment.
 
 
 A key requirement for this role is the understanding, logging, and maintenance of the Customer Journeys - documenting the touchpoints, inputs, and outputs as well as risks and KPIS. The role will be responsible for working closely with multiple stakeholders, managing priorities, and adapting to changing requirements, to ensure that the implementation and customer service support is done on time, within budget, and to the satisfaction of all stakeholders.
 
 
 
 Responsibilities of the role:
 
 
 
 Reporting to the GTB Head of Delivery - Digital Transformation PMO , the job holder will:
 
 
 <ul>
 <li>
 Lead the Customer Services &amp; Implementation Management team (Client implementation managers and Customer Service Support Agents) for Cash Management, Trade Finance, and Supply Chain Finance products.
 </li>
 <li>
 Define and implement workflows, SLAs, and training for these products.
 </li>
 <li>
 Work closely with the product management and sales teams to ensure successful implementation and customer service support for our transactional banking clients.
 </li>
 <li>
 Ensure that all necessary supporting tools such as CRM, chatbots, on-demand training, and content management tools are integrated effectively in the team.
 </li>
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 Right size the team by forecasting and hiring the necessary resources for both the client implementation and customer service teams according to the business workload.
 </li>
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 Collaborate with other departments and teams to ensure smooth implementation process.
 </li>
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 Understand client's requirements and tailor the implementation process accordingly.
 </li>
 <li>
 Continuously monitor, measure, and improve the implementation process to ensure client satisfaction.
 </li>
 <li>
 Work closely with multiple countries, defining standards and overseeing defining and executing the migration plan from legacy platform
 
 
 
 </li>
 </ul>
 
 Areas Of Knowledge, Qualification And Experience
 
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in transaction banking, specifically in Cash Management, Trade Finance, and Supply Chain Finance
 </li>
 <li>
 Bachelor's degree in Business Administration, Finance, or related field. PMI Certification a plus
 </li>
 <li>
 Strong leadership skills
 </li>
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 Excellent project management and organizational skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
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 Ability to work in a fast-paced environment and adapt to changing requirements
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Excellent time management and prioritization skills
 </li>
 <li>
 Strong attention to detail and accuracy
 </li>
 <li>
 Proven ability to manage teams and delegate tasks effectively
 </li>
 <li>
 Strong customer service focus
 </li>
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 Proven ability to work well under pressure and meet tight deadlines
 </li>
 <li>
 Positive attitude, proactive and results-oriented
 </li>
 <li>
 Strong work ethic and ability to work independently
 </li>
 <li>
 Ability to think strategically and make sound business decisions
 </li>
 <li>
 Strong understanding of digital transformation and the integration of supporting tools such as CRM, chatbots, on-demand training, and content management tools.
 </li>
 <li>
 Arabic and / or French speaker a plus
 </li>
 </ul>
</div>

Customer Services & Implementation Management Team Leader - Arab Banking Corporation

Nexcel Computer Solutions WLL

<ul><li>The candidates should have knowledge of programming languages web technologies especially PHP, Laravel, web development, iOS development, android development, field programmable gate arrays, object-oriented programming, signal processing, image processing, machine learning, skilled in DBMS, experience with project management frameworks and have knowledge of the latest updates, cloud computing and APIs.</li><li>The candidates should have soft skills such as communication skills, teamwork, problem-solving, attention to detail and creative thinking.</li><li>The candidates should have bachelor&rsquo;s degree in computer science or equivalent withat least 4 years in-field experience.</li><li>The candidates must have strong Arabic and English reading,writing and speaking ability.</li><li>The candidate should be pre-trained on progress/incident reports writing, including documenting issues, steps of resolution, etc</li></ul>Job Type: Full-time

PHP Developer ( Bahraini Only)

Explore 204+ Customer service bangla speaking in Manama this January. Find roles across top companies and apply now to boost your career.