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it infrastructure engineer

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 A leading organization is seeking an experienced
 
 IT Engineer
 
 to deliver exceptional end-user support and ensure operational stability across assigned sites and projects. This role involves close collaboration with internal teams, external vendors, and third-party support providers to maintain infrastructure reliability and drive customer satisfaction.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide expert-level technical support to end users, diagnosing and resolving complex hardware, software, and network issues.
 </li>
 <li>
 Assist in planning and executing IT projects, including system upgrades, hardware refresh cycles, and software deployments.
 </li>
 <li>
 Participate in proof of concepts to define technology direction and enable business strategy.
 </li>
 <li>
 Communicate and validate program architecture with infrastructure, project management, and technology services teams.
 </li>
 <li>
 Ensure adherence to SLA requirements and maintain standardized documentation for procedures and configurations.
 </li>
 <li>
 Follow data retention, backup, and recovery plans.
 </li>
 <li>
 Collaborate with cross-functional teams (infrastructure, security, application support) to resolve technical issues efficiently.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or equivalent.
 </li>
 <li>
 5+ years of experience in infrastructure/operations design and deployment.
 </li>
 <li>
 5+ years in server and network management for medium to large organizations.
 </li>
 <li>
 2+ years in implementing security requirements.
 </li>
 <li>
 Strong understanding of Microsoft Office 365 and Azure.
 </li>
 <li>
 Familiarity with IT helpdesk tools (e.g., ManageEngine, Zoho, SolarWinds).
 </li>
 <li>
 Knowledge of Unified Communication platforms, firewalls, managed switches, and web application firewalls.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Teamwork, communication, and integrity.
 </li>
 <li>
 Strong analytical skills, infrastructure management, and customer orientation.
 </li>
 <li>
 Knowledge of ITIL, ISO compliance frameworks, and ticketing systems.
 
 
 </li>
 </ul>
 
 Halian Group:
 
 
 
 With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
 
 
 Our resourcing and smart services help you to realize tomorrow&rsquo;s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
 
 
 At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
 
 
 IT Engineer in Dubai, United Arab Emirates
 
 
</div>

IT Engineer (m/f/d)

Terracotta Outsourcing

<div>
 
 
 Infrastructure Systems Engineer
 
 
 
 
 Work Location:
 
 Dubai &ndash; UAE
 
 
 
 Industry:
 
 Government Entity
 
 
 
 Language Requirement:
 
 
 Arabic Speaker is a must
 
 
 
 
 Availability:
 
 
 Preferably Immediate Joiners
 
 
 
 
 
 
 
 Job Description
 
 
 
 We are hiring an experienced
 
 Infrastructure Systems Engineer
 
 to join a reputable government entity in Dubai. The ideal candidate will be responsible for managing enterprise infrastructure, digital platforms, security systems, and supporting large-scale digital transformation initiatives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Enterprise Infrastructure Management
 
 
 <ul>
 <li>
 Design, deploy, and maintain Windows &amp; Linux servers, virtualization platforms, storage systems, and enterprise networks.
 </li>
 <li>
 Ensure high performance, scalability, and reliability across IT infrastructure supporting digital services (including AI &amp; RPA).
 </li>
 <li>
 Implement proactive monitoring, alerting, and reporting.
 </li>
 </ul>
 
 
 2. Microsoft 365 &amp; Licensing Management
 
 
 <ul>
 <li>
 Manage Microsoft 365 environments: licensing, updates, compliance.
 </li>
 <li>
 Oversee Exchange Online, mailbox administration, email signatures, and security policies.
 </li>
 </ul>
 
 
 3. Security &amp; Authentication
 
 
 <ul>
 <li>
 Implement and maintain enterprise email security, spam filtering, and anti-malware solutions.
 </li>
 <li>
 Manage authentication systems, MFA, password policies, Active Directory, and Azure AD.
 </li>
 <li>
 Work with cybersecurity teams to ensure compliance with security standards.
 </li>
 </ul>
 
 
 4. Collaboration &amp; File Synchronization
 
 
 <ul>
 <li>
 Manage enterprise file-sharing platforms such as Syncplicity.
 </li>
 <li>
 Support users with access, synchronization, and troubleshooting.
 </li>
 </ul>
 
 
 5. Digital Transformation Enablement
 
 
 <ul>
 <li>
 Participate in digital transformation projects ensuring infrastructure readiness and system integration.
 </li>
 <li>
 Support AI applications, RPA platforms, and enterprise digital portals.
 </li>
 <li>
 Maintain detailed documentation, procedures, and configuration records.
 </li>
 </ul>
 
 
 
 
 
 Technologies &amp; Platforms
 
 
 <ul>
 <li>
 Windows &amp; Linux servers, storage, virtualization
 </li>
 <li>
 Microsoft 365, Exchange Online, Teams, SharePoint
 </li>
 <li>
 AI-driven and RPA platforms
 </li>
 <li>
 Cloud infrastructure &amp; digital service portals
 </li>
 <li>
 Syncplicity &amp; file sync platforms
 </li>
 <li>
 Identity management, MFA, authentication systems
 </li>
 <li>
 Email/endpoint security, anti-malware, spam filtering
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, or related field
 </li>
 <li>
 Strong hands-on experience in enterprise IT infrastructure, virtualization, storage, and cloud services
 </li>
 <li>
 Proven expertise in Microsoft 365, licensing, and email systems
 </li>
 <li>
 Experience in AI, RPA, and digital portal environments is an advantage
 </li>
 <li>
 Strong knowledge of MFA, authentication systems, and identity management
 </li>
 <li>
 Good understanding of IT security frameworks, risk management, and compliance
 </li>
 <li>
 Excellent analytical, troubleshooting, and communication skills
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Infrastructure design &amp; optimization
 </li>
 <li>
 Business alignment &amp; strategic planning
 </li>
 <li>
 Project leadership &amp; cross-functional teamwork
 </li>
 <li>
 Automation, standardization &amp; process improvement
 </li>
 <li>
 Security, compliance &amp; risk awareness
 </li>
 <li>
 High reliability &amp; operational excellence
 </li>
 <li>
 Adaptability &amp; continuous learning
 </li>
 </ul>
</div>

Infrastructure Systems Engineer - Arabic Speaker

Global Surf IT Pvt Ltd

Job Title: Network EngineerExperience : 2-3 yearsCompany: Global Surf IT Pvt LtdLocation: Dubai Silicon OasisJob Type: Full-timeAbout UsGlobal Surf IT Pvt Ltd is a leading IT solutions provider headquartered in Dubai . We specialize in IT infrastructure, AV &amp; ELV systems, cloud solutions, cybersecurity, and managed services. Our mission is to deliver innovative, customized technology services that empower businesses to scale securely and efficiently.Visit our website to learn more : Best IT Solutions Company in Dubai for Growth &amp; Efficiency | GSITJob responsibilities<ul><li>Installation and configuration of servers, NAS, switches, routers, firewalls, IP Phone, VC systems and other IT systems as per project requirement.</li><li>Perform on-site troubleshooting, system testing, and configuration adjustments as needed.</li><li>Conduct pre-commissioning, final testing, and commissioning of all systems.</li><li>Prepare As-Built drawings, configuration files, and operation manuals.</li><li>Ensure proper documentation of licensing, warranty, and user manuals for all deployed systems.</li><li>Support in preparing project close-out reports and client sign-off documentation.</li><li>Serve as the primary technical point of contact for clients during project execution.</li><li>Provide timely updates on project progress, risks, and changes.</li><li>Conduct client training and handover sessions upon project completion, if required.</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,000.00 per monthApplication Question(s):<ul><li>Current salary</li><li>Expected salary</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Senior Support Engineer

Dautom

<div>
 
 Hiring for AI Infrastructure Engineer in Dubai for Semi Govt Client
 
 
 Years : 6 Years
 
 
 Location : Dubai ( Looking for UAE Based candidates )
 
 
 Reports To: Head of Infrastructure / AI Platform Lead
 
 
 
 
 
 Job Summary :
 
 
 Design, build, and operate scalable GPU-based AI infrastructure to support LLMs, GenAI, computer vision, and ML workloads. Manage GPU clusters, deploy OpenShift AI, and ensure high-performance, secure AI platforms across hybrid cloud environments.
 
 
 
 
 
 Key Responsibilities:
 
 
 Deploy and maintain Red Hat OpenShift AI (RHODS) for multi-tenant AI environments.
 
 
 Host and scale #LLM frameworks (Llama, Falcon, Mistral, etc.) and vector databases.
 
 
 Build MLOps pipelines for model training, deployment, and monitoring using Terraform/Ansible.
 
 
 Implement hybrid AI solutions across Sovereign Cloud, Azure AI, and Oracle Cloud.
 
 
 Mandatory Skills &amp; Experience:
 
 
 7+ years in #cloudinfrastructure, DevOps, or AI/ML platform engineering.
 
 
 Hands-on experience with #NVIDIA#GPU clusters (CUDA, DNN, GPU operators, NCCL).
 
 
 Strong experience with OpenShift AI (RHODS)
 
 
 
 
 
 Key Deliverables:
 
 
 Production-ready #GPUclusters and #OpenShift #AIplatform.
 
 
 Scalable #LLM serving environment with #MLOps automation.
 
 
 Fully documented, secure, and compliant #AIinfrastructure.
 
 
 
 
 
 Share your word cv to Hema Javvadi with your CTC and Notice details : hema.j@dautom.com
 
</div>

AI Infrastructure Engineer

Kitopi

<div>
 
 Kitopi is a creator of magical food experiences&mdash;we discover, create, and curate homegrown brands from the region, for the region.
 
 
 
 
 
 With a purpose to satisfy the world&rsquo;s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.
 
 
 
 
 
 Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.
 
 
 
 
 
 Kitopi&rsquo;s growth has been fueled by its innovative and scalable software solutions. Kitopi&rsquo;s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.
 
 
 
 
 
 With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 To lead the design, implementation, and management of Kitopi&rsquo;s IT systems and infrastructure, ensuring alignment with business goals, operational efficiency, and system security. The IT Systems Engineer oversees system architecture, vendor management, team leadership, and disaster recovery strategies to deliver high-performing and compliant IT services.
 
 
 
 
 
 
 What You'll Do
 
 
 
 
 
 <ul>
 <li>
 Provide on-site technical support for restaurants and Cloud Kitchens, covering POS systems, printers, networks, CCTV cameras, laptops, and other IT equipment.
 </li>
 <li>
 Conduct routine maintenance checks to prevent technical issues and ensure systems are fully operational.
 </li>
 <li>
 Install and configure hardware and software, including POS terminals, network devices, and surveillance systems, based on operational needs.
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and network issues promptly to minimize operational downtime.
 </li>
 <li>
 Maintain accurate documentation of service calls, repairs, installations, and system configurations.
 </li>
 <li>
 Communicate with restaurant staff and managers to assess IT issues and deliver timely solutions.
 </li>
 <li>
 Offer basic training and support to staff on using IT systems and applications.
 </li>
 <li>
 Escalate unresolved technical problems to the relevant internal teams while providing interim workarounds.
 </li>
 <li>
 Travel between multiple sites as needed and respond to emergency support requests during operational hours.
 </li>
 </ul>
 
 
 
 
 
 What we're looking for
 
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in IT support, preferably in field service, hospitality, or F&amp;B environments.
 </li>
 <li>
 Proficient in troubleshooting POS systems, printers, basic network setups (LAN/Wi-Fi), CCTV, and end-user devices.
 </li>
 <li>
 Working knowledge of Windows (Linux is a plus).
 </li>
 <li>
 Valid driver&rsquo;s license and clean driving record; able to commute between locations regularly.
 </li>
 <li>
 Excellent communication and customer service skills, with a solution-focused mindset.
 </li>
 <li>
 Strong attention to detail and ability to manage multiple support tickets effectively.
 </li>
 <li>
 Willingness to work flexible hours, including weekends or holidays, based on operational needs.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 
 - Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
 
 
 - Be involved in customized workshops run by the Kitopi Academy.
 
 
 - Have the chance to work in an international, diverse, and inclusive environment.
 
 
 - Become part of one of the most caring communities out there.
 
 
 - Free and unlimited access to a nutritionist.
 
 
 - No Dress Code! (T&amp;C applies).
 
 
 - The famous team activities and social events bursting with fun
 
 
 - Inclusive private health insurance.
 
 
 - Up to 50% discount on Kitopi brands.
 
 
 - Annual leave as per the company policy.
 
 
 
 
 
 
 Additionally, we offer:
 
 
 
 - Wellness spaces designed for mothers inclusive for all.
 
 
 - Monthly well-being programs to nurture your mental and physical health.
 
 
 - Informative and empowering webinars to support your growth.
 
 
 - Social Thursdays and Fridays across markets to gather and connect with colleagues.
 
 
 
 
 
 
 Recruitment Process and Timeline
 
 
 
 First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.
 
 
 
 
 
 If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.
 
 
 
 
 
 Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.
 
 
 
 
 
 
 So, what does it really mean to work at Kitopi?
 
 
 
 We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
 
 
 
 
 
 Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
 
 
 
 
 
 Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world&rsquo;s appetite.
 
</div>

IT Technician

TLS IT Solutionts

We are seeking a dedicated and proactive L1 Technical Support Engineer to join our dynamic team. In this role, you will be responsible for providing frontline technical assistance to our clients/customers. Your primary objective will be to diagnose and resolve technical issues promptly and effectively to ensure customer satisfaction.Key Responsibilities<ul><li>Handle all End-User Computing (EUC) tickets and resolve hardware, software, and network issues.</li><li>Accept and manage escalations from L1 helpdesk or other support teams.</li><li>Log, monitor, and prioritize tickets in the assigned queue; escalate complex issues when needed.</li><li>Daily: Troubleshoot IT issues, prepare laptops/desktops for new hires, and manage offboarding collections.</li><li>Weekly: Perform system health checks, preventive maintenance, and backup validations.</li><li>Monthly: Submit EUC support reports, update IT documentation, and recommend improvements.</li><li>Assist with procurement, allocation, and maintenance of IT assets.</li><li>Support installation and configuration of design software (CAD, Adobe Suite, etc.).</li><li>Maintain logs of all incidents, resolutions, and escalations.</li></ul>Technical Environment<ul><li>~365 laptops/desktops (HP, Asus Workstations, HP ZBook)</li><li>4 Xerox printers, 250 SIP telephones</li><li>Servers: HP DL380, Dell PowerEdge, SuperMicro (10 units)</li><li>Networking: D-Link &amp; Cisco switches, Unify AP Wi-Fi (13 units)</li><li>Firewalls: 2 (Open Source)</li><li>Backup &amp; Storage: QNAP and Linux-based systems</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Computer Science / IT or related field.</li><li>3&ndash;5 years of experience in L1 IT support within a large IT infrastructure.</li><li>Strong in incident management, ticketing systems, and EUC troubleshooting.</li><li>Hands-on with Windows OS, Active Directory, Office 365 / Google Workspace.</li><li>Experience with basic troubleshooting of Network &amp; IT Infrastructure.</li><li>Knowledge of CAD, Adobe, and design-related software installations, Configuration &amp; troubleshooting</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Ability to prioritize issues and handle multiple tasks efficiently.</li><li>Proactive, detail-oriented, and team-focused.</li></ul>Deliverables<ul><li>Monthly EUC support &amp; escalation report.</li><li>Updated infrastructure documentation.</li><li>Recommendations for IT system improvements.</li></ul>How to Apply:Interested candidates are encouraged to submit a resume to hr@tls-it.comPlease include &quot;L1 Technical Support Engineer&quot; in the subject line of your email.We look forward to welcoming a motivated and talented individual to our team!Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Technical Support Engineer - L1

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