business analyst

operations manager

data analyst

senior business analyst

operations executive

it operations analyst

Al-Futtaim

<div><p><b>Job Requisition ID: </b>173329</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><div><br>
<b>
Overview Of The Role:</b></div>
<div>
The IT Analyst plays a vital role in maintaining the seamless operation of store IT systems, directly influencing daily sales, customer experience, and coworker productivity. Working closely with various functions, the role involves supporting ERP application engagements, managing new implementations, upgrades, and extensions. The analyst works to ensure all critical IT infrastructure and applications are optimized and available to support ongoing operational needs, aligning closely with the Regional IT Ops Manager to meet these objectives.</div><div><br>
<b>
What You Will Do:</b></div>
<ul>
<li>Manage and maintain business applications and databases, ensuring data quality and accuracy to improve system efficiency.</li>
<li>Serve as the primary point of contact for day-to-day IT operations, requests, and incidents for multiple stores/business units regionally, ensuring quick response and resolution times.</li>
<li>Coordinate and implement digital and IT solutions across various channels, ensuring successful rollouts with minimal post-implementation issues.</li>
<li>Support market expansion projects by configuring and implementing Digital and IT solutions in line with project timelines.</li>
<li>Assist in the development and implementation of D365/NAV/BC solutions, and design and develop integrations with other systems.</li>
<li>Ensure optimal performance and availability of critical IT infrastructure and applications to support daily store operations.</li></ul><br>
<div><br>
<b>Required Skills To Be Successful:</b></div>
<ul>
<li>Proficiency in ERP systems such as Microsoft Dynamics NAV/BC, D365.</li>
<li>Excellent problem-solving and troubleshooting skills for technical issues.</li>
<li>Strong communication skills to liaise effectively with business users and IT teams.</li>
<li>Proven ability to manage and integrate digital and IT solutions across multiple channels.</li></ul><br>
<div><br>
<b>What Qualifies You For The Role:</b></div>
<ul>
<li>5+ years of experience as an IT analyst in the retail industry.</li>
<li>Bachelor's degree in Computer Science, Information Technology or a related field.</li>
<li>Strong technical knowledge of ERP solutions such as Microsoft Dynamics NAV/BC, D365, and CRM365.</li>
<li>Proficient in managing databases (SQL, Oracle) and troubleshooting technical issues.</li>
<li>1-2 years of experience with D365, BC, or NAV solutions.</li></ul><div></div><p><br>
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br>
<p></p>
<p>Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br>
<p></p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></div><p></p>

IT Specialist

Midea Group

<div>
 <p>
  The
  <strong>
   Analyst-IT and Data
  </strong>
  will be responsible for ensuring smooth and efficient IT operations within the local business unit, managing all end-user systems and technology infrastructure. In addition, the role will provide
  <strong>
   data management and analytical support
  </strong>
  to Sales and Operations teams &mdash; helping translate data into meaningful business insights that drive performance and decision-making.
 </p>
 <p>
  This position combines
  <strong>
   hands-on technical management
  </strong>
  with
  <strong>
   business-oriented data analysis
  </strong>
  , playing a key role in supporting commercial effectiveness and operational excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   1. IT Operations &amp; User Support
  </strong>
 </p>
 <ul>
  <li>
   Oversee and maintain all end-user hardware and software (laptops, desktops, mobile devices, network printers, etc.).
  </li>
  <li>
   Ensure timely troubleshooting and resolution of IT issues raised by team members.
  </li>
  <li>
   Manage IT assets, access rights, and security configurations in line with company policy.
  </li>
  <li>
   Coordinate with vendors and the regional IT team for procurement, system maintenance, and software license renewals.
  </li>
  <li>
   Maintain reliable connectivity, data backups, and cybersecurity protection across all endpoints.
  </li>
  <li>
   Ensure business continuity through proactive system monitoring and issue prevention.
  </li>
 </ul>
 <p>
  <strong>
   2. Sales &amp; Operations Data Management
  </strong>
 </p>
 <ul>
  <li>
   Collect sales, inventory, and operations data from multiple sources, including offline, CRM, and Excel files.
  </li>
  <li>
   Manually review, verify, and clean data to ensure accuracy and completeness.
  </li>
  <li>
   Maintain organized data records and ensure consistent file updates.
  </li>
  <li>
   Communicate with sales and operations teams to clarify missing or incorrect information.
  </li>
  <li>
   Support the preparation of basic summary reports and data trackers as needed
  </li>
 </ul>
 <p>
  <strong>
   3. Business Process &amp; System Improvement
  </strong>
 </p>
 <ul>
  <li>
   Support the implementation and optimization of local business systems (ERP, CRM, data dashboards, etc.).
  </li>
  <li>
   Identify process gaps and recommend digital tools or process automation to improve efficiency.
  </li>
  <li>
   Train team members on system use, reporting tools, and IT best practices.
  </li>
  <li>
   Act as a local liaison with the regional IT team on system rollouts, upgrades, and integrations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Information Technology, Computer Science, or related field
   </strong>
   .
  </li>
  <li>
   5+ years of experience in IT management or IT business support roles, preferably in a
   <strong>
    sales or commercial environment
   </strong>
   .
  </li>
  <li>
   Strong proficiency in
   <strong>
    data analysis and reporting tools
   </strong>
   (Advanced Excel, Power BI, SQL, or equivalent).
  </li>
  <li>
   Good understanding of
   <strong>
    ERP/CRM data exports
   </strong>
  </li>
  <li>
   Sound knowledge of IT infrastructure, networking, and cybersecurity fundamentals.
  </li>
  <li>
   Excellent communication skills and ability to collaborate effectively with non-technical teams.
  </li>
  <li>
   Proficiency in
   <strong>
    Excel
   </strong>
   (sorting, filtering, VLOOKUP, pivot tables).
  </li>
  <li>
   Experience in
   <strong>
    data collection, cleaning, and verification
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    attention to detail
   </strong>
   and accuracy in manual work.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Business-oriented IT support
  </li>
  <li>
   Analytical thinking and problem-solving
  </li>
  <li>
   Strong data management and visualization skills
  </li>
  <li>
   Cross-functional collaboration
  </li>
  <li>
   Process improvement mindset
  </li>
  <li>
   Proactive and hands-on work approach
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What You'll be Joining
 </p>
 <p>
  <br/>
 </p>
 <p>
  Midea Consumer Appliances FZCO is a Regional Head Quarter of Midea Group, a rapidly growing Fortune 500 company, with humanizing-technology and provide customized solutions based on our deep understanding of human nature, enabled by the joint forces of 55 years manufacturing excellence and global leading robotic and automation technology.
 </p>
 <p>
  The RHQ is based in Dubai where we house the most iconic brands from Midea Group portfolio: Midea, Toshiba, Eureka, and Master Kitchen. Our operational territory expands from the Europe, Middle East, Africa, CIS.
 </p>
 <p>
  Being experts in Home Appliances, we continue to create, develop, and evolve our solutions with one commitment only: &ldquo;To deliver the best products and services to our customers&rdquo;. We are proud of our agile, strong, and creative team who drive our growth.
 </p>
 <p>
  We constantly identify, recruit, cultivate and promote talents who are bold and have international vision. We strongly believe everyone has unlimited potential and in the power of innovation.
 </p>
 <p>
  With Midea Consumer Appliances FZCO you will receive lifelong training, the opportunity to grow professionally and personally, and you will work with and learn from the most dedicated and supportive teams imaginable. Talent is at the center of everything we do, join us and let&rsquo;s grow together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Get to know more: https://www.midea-group.com/
 </p>
 <p>
 </p>
</div>


Analyst – IT and Data

ADB Safegate

<div><div><div><div><div>Contract Type: Permanent
</div></div></div></div><div><div><div><div>Job Location: UAE - Dubai
</div></div></div></div><div><div><div><div><p><b>Smarter, Better, Now.
</b></p><p><b>ADB SAFEGATE&rsquo;s </b>functional teams are integral to <b>powering innovation </b>and ensuring <b>operational excellence </b>across the organization.<br>
</p><p><br>
<b>The Opportunity
</b></p><p>The Service Specialist &ndash; IT Operations is responsible for ensuring the smooth and efficient functioning of IT systems and services within the organization. This role focuses on providing high-quality technical support, maintaining system uptime, and ensuring the resolution of IT-related issues to enhance user experience and business continuity. The Service Specialist will also assist with system monitoring, process improvements, and collaboration with cross-functional teams to support the organization&rsquo;s IT operations.<br>
</p><p></p><p><b>You will make an impact by&hellip;.
</b></p><ul><li>Technical Support:
<ul><li>Provide first-line support for IT-related issues, including hardware, software, network, and system troubleshooting.
</li><li>Respond to and resolve incidents and service requests in a timely and efficient manner.
</li><li>Act as a point of escalation for more complex technical issues, collaborating with senior IT teams when necessary
</li></ul></li><li>System Monitoring and Maintenance:
<ul><li>Monitor IT systems and applications to ensure performance and availability.
</li><li>Perform routine maintenance tasks, including updates, patches, and backups, to maintain system integrity.
</li><li>Identify and address potential system vulnerabilities and inefficiencies.
</li></ul></li><li>Service Management:
<ul><li>Utilize IT service management tools to log, track, and document incidents, service requests, and resolutions.
</li><li>Ensure adherence to service level agreements (SLAs) and organizational standards.
</li><li>Contribute to the development and maintenance of IT support documentation and knowledge bases.
</li></ul></li><li>Process Improvement:
<ul><li>Analyze recurring issues and recommend process improvements to enhance IT service delivery.
</li><li>Collaborate with IT operations teams to implement automation and streamline workflows.
</li></ul></li><li>Collaboration and User Training:
<ul><li>Work closely with cross-functional teams to understand their IT needs and provide solutions.
</li><li>Deliver training and guidance to users on IT tools, systems, and best practices.
</li></ul></li><li>Project Support:
<ul><li>Participate in IT projects, including system upgrades, migrations, and new technology implementations.
</li>Provide technical expertise and support during project rollouts.<br>
<li>
</li></ul></li></ul><p></p><p><b>The talent we want to inspire has...
</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
</li><li>Proven experience in IT support or IT operations roles.
</li><li>Familiarity with IT service management tools and processes (e.g., ITIL framework)
</li><li>Hands-on experience with troubleshooting hardware, software, and network issues.
</li><li>Proficiency with operating systems (Windows, Linux, macOS) and common office applications.
</li><li>Knowledge of network protocols, cloud services, and virtualization technologies.
</li><li>Basic understanding of cybersecurity principles and practices.
</li><li>Fluency in English required.
</li><li>Ability to work independently and collaboratively in a fast-paced environment.
</li><li>Strong customer service orientation and interpersonal skills.
</li>Certification in MS 365 is a plus.<br>
<li>
</li></ul><p></p><p><b>What's on offer
</b></p><ul><li>A dynamic and challenging environment that encourages growth and learning.
</li><li>Opportunities to shape the future of our industry and make a significant impact on our company's business,
</li><li>A collaborative culture that values innovation, integrity, and inclusivity.
</li>Competitive compensation packages, including health benefits etc.<br>
<li>
</li></ul><p><br>
If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!
</p><p>What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/<br>
</p></div></div></div></div><p></p><div><div><p>ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.
</p></div></div><div><div><div><div>Req Id: 1133</div></div></div></div></div>

IT Operations Service Specialist

AlixPartners

<div>
 At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
 <br/>
 <br/>
 AlixPartners has embraced a hybrid work model to provide flexibility and support our employees&rsquo; work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 The Client Technology Operations Support Senior Specialist supports the Client Technology Operations &amp; Data Services business. This position is a key member of the team and is responsible for day-to-day operational and technical support in systems platform operations across all data centre environments and offices.
 <br/>
 <br/>
 The Client Technology Operations Support Senior Specialist is in Dubai, reporting to Client Technology Operations Support Manager. This position will be required to work some after hours, weekends, and holidays on an On-Call schedule. Paid relocation is not available for this position.
 <br/>
 <br/>
 <ul>
  <li>
   Provide onsite and remote engineering and support for Client Technology Operations &amp; Data Services, including managing the servers, storage, systems monitoring, data replication, as well as the specialized software applications for AlixPartners business units. May set up, install, and upgrade hardware, software, and peripheral equipment.
  </li>
  <li>
   Participate in the design, configuration, build, implementation, and maintenance of computer servers, operating systems, related hardware and peripherals, and specific application software. Analyze current server and related system architectures to design and implement improvements for increased functionality, reliability, and performance.
  </li>
  <li>
   Maintain the integrity of the servers, applications, and databases upon which the business unit relies for uninterrupted business operations.
  </li>
  <li>
   Design, configure, build, and maintain computer servers and specific software applications and services.
  </li>
  <li>
   Analyze server and application architecture and configurations, as well as the SAN/Storage solution, and reconfigures systems and data for optimal performance.
  </li>
  <li>
   Run and monitor performance queries; design and implement testing routines to identify and resolve (de-bug) conflicts and potential operating malfunctions, using the enterprise monitoring solution and other utilities.
  </li>
  <li>
   Troubleshoot and resolve malfunctions with systems, operating platform/database interfaces, servers, configurations, and related equipment; escalate to other technology support resources as needed.
  </li>
  <li>
   Schedule, communicate, perform, and monitor regular and ad-hoc systems maintenance activities within the defined policies and processes.
  </li>
  <li>
   Confer with the team and other AlixPartners IT resources to identify business unit needs, and with consultants and vendors regarding systems maintenance and upgrades / enhancements.
  </li>
  <li>
   Estimate time and resources needed for projects and participates in the development of project schedules.
  </li>
  <li>
   Administer systems security and assigns appropriate access privileges to end-users.
  </li>
  <li>
   Participate in the creation (or modification) of documentation activities related to system design, configuration, operation, and support policies and procedures.
  </li>
  <li>
   Resolve operational problems within the defined schedules and service level agreements.
  </li>
  <li>
   Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum four (4) years&rsquo; experience supporting computer networks and systems, including broad knowledge of security, applications, and infrastructure.
  </li>
  <li>
   Bachelor&rsquo;s degree in Computer Science or Management Information Systems, or a mix of education and work experience demonstrating superior skills and accomplishments.
  </li>
  <li>
   Experience supporting computer networks and systems, including broad knowledge of security, applications, and infrastructure.
  </li>
  <li>
   Certifications: A+, Network+, HDI, ITIL preferred.
  </li>
  <li>
   Familiarity with Microsoft Windows Server OS (W2k08\W2k12\W2k16); MCSE Certification
  </li>
  <li>
   Experience in large support operations, with experience in a 24x7x365 service delivery model supporting mission-critical business operations.
  </li>
  <li>
   Knowledge of Active Directory and group policy; prefer experience with Microsoft Distributed Files Services (DFS)
  </li>
  <li>
   Experience with enterprise monitoring solutions; Indicative preferred; SCOM, SCCM or other equivalent solutions considered.
  </li>
  <li>
   Experience with supporting the daily operations and management of Two Factor Authentication solutions; prefer experience with DUO.
  </li>
  <li>
   Effective communication skills and the ability to rapidly record information verbatim are important.
  </li>
  <li>
   Effective time management with the ability to prioritize and meet deadlines sometimes in urgent situations.
  </li>
  <li>
   Ability to work with independently as well as part of a team.
  </li>
  <li>
   Excellent written and verbal communication skills in English.
  </li>
  <li>
   You will have a work permit for UAE and Saudi or be able to obtain such (administrative support will be provided by AlixPartners to obtain permits); in principle, ability to obtain work permit to travel and work across EU.
  </li>
  <li>
   Willingness to work outside of normal business hours, and as unique projects/needs arise, including weekends and holidays for the team to provide 24x7 coverage.
  </li>
  <li>
   Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
  </li>
  <li>
   Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners&rsquo; Code of Conduct and foster an inclusive environment with people at all levels of an organization.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  The firm offers market-leading benefits that provide flexible options to support our employee&rsquo;s needs including health benefits to help prioritise their physical and emotional well-being, time-off policies to help to recharge and financial/ retirement benefits that offer income protection and support long-term planning.
  <br/>
  <br/>
 </em>
 <em>
  The benefit type and level differ per location.
  <br/>
  <br/>
 </em>
</div>


IT Operations Associate

Glow Beauty On Demand

<br>Job Title<br>Business Analyst   Manufacturing Operations<br>Job Description<br>Business Analyst   Manufacturing Operations<br> <br>Role Summary<br>Capgemini Engineering is looking for a skilled Business Analyst to optimize manufacturing operations through process mapping, gap analysis, and data-driven recommendations. This role involves collaborating with cross-functional teams to support Industry 4.0 transformation initiatives, enhance business performance, and ensure successful implementation of digital solutions.<br> <br>Employment Overview<br>Job Location: Dubai, UAE<br>Industry: Information Technology and Services<br>Function: Business Analysis<br>Salary: 22000-28000 monthly (Market estimated)<br>Gender: Any<br>Candidate Nationality: Any<br>Job Type: Full-time<br> <br>Key Responsibilities<br> <br>* Gather and document business requirements from stakeholders and translate them into functional specifications<br>* Conduct gap analysis to identify inefficiencies and propose process improvements<br>* Develop process flows, business cases, and user stories for solution design<br>* Collaborate with IT, operations, and finance teams to align requirements and solutions<br>* Support Agile/Scrum-based project management activities including planning, tracking, and reporting<br>* Perform data analysis to identify trends and inform business decisions<br>* Assist in creating and executing test plans to validate new systems and processes<br>* Provide end-user training and ongoing support for new solutions and tools<br> <br>Ideal Profile<br> <br>* Bachelor s degree in Business Administration, Information Systems, Manufacturing Operations Engineering, or related field<br>* 4+ years of experience as a Business Analyst within a manufacturing operations context<br>* Proven experience in Industry 4.0 or Smart Manufacturing initiatives<br>* Proficient in business process modeling tools, PowerPoint, and Excel<br>* Strong analytical and problem-solving abilities with excellent attention to detail<br>* Familiarity with Agile/Scrum methodologies<br>* Certifications like CBAP or PMI-PBA are a plus<br>* Excellent interpersonal and communication skills<br> <br>Why Join Capgemini<br> <br>* Flexible work arrangements including remote and hybrid options<br>* Career development programs with opportunities for global mobility<br>* Access to certifications and training in cutting-edge technologies<br>* A diverse and inclusive workplace that values innovation and collaboration<br> <br>About Capgemini<br>Capgemini is a global leader in technology and engineering services, operating in more than 50 countries with over 340,000 professionals. The company specializes in digital transformation, sustainable solutions, and advanced technology services, helping clients accelerate business growth and achieve measurable impact through AI, cloud, data, and automation.<br> <br>Looking to hire top talent for digital transformation roles in UAE? Post jobs free with employer credits on our leading job board today.<br>Post Details <br>

Business Analyst Manufacturing Operations

DTS Solution

Role and Responsibilities 
 
 <div>
 <div>
 <ul>
 <li>
<i> </i> 
 Work as a Cyber SOC Tier 1 Analyst in DTS Solution   HawkEye CSOC cyber command center.<br> </li>
 <li>
<i> </i> 
 The security analyst Tier 1 monitors security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity, escalate to managed service support teams, tier 2 security analyst, and/or customer as appropriate to perform further investigation and resolution.<br> </li>
 <li>
<i> </i> 
 Reviews trouble tickets generated by SIEM Leverages emerging threat intelligence (IOCs, updated rules, etc.) to identify affected systems and the scope of the attack.<br> </li>
 <li>
<i> </i> 
 Reviews and collects asset data (configs, running processes, etc.) on systems for further investigation.<br> </li>
 <li>
<i> </i> 
 Will actively monitor security threats and risks, provide in-depth incident analysis, evaluate security incidents, and will provide proactive threat research.<br> </li>
 <li>
<i> </i> 
 Work closely with the Tier 2 Analyst to assess risk and provide recommendations for improving DTS Solution - HawkEye CSOC s customer security posture.<br> </li>
 <li>
<i> </i> 
 Participate in security incident management and vulnerability management processes. Identify, perform, review or track security incident investigations to resolution and identify lessons learnt.<br> </li>
 <li>
<i> </i> 
 Identify, perform or review root cause analysis efforts following incident recovery to enhance operations.<br> </li>
 <li>
<i> </i> 
 Participate in evaluating, recommending, implementing, and troubleshooting security. solutions and evaluating IT security of the new IT Infrastructure systems.<br> </li>
 <li>
<i> </i> 
 Ensure that corporate data and technology platform components are safeguarded from known threats.<br> </li>
 <li>
<i> </i> 
 Develop, implement and test new SIEM use cases. Regularly identify and develop new use cases for automation and tuning of security tools<br> </li>
 <li>
<i> </i> 
 Provide technical guidance to the customer s technical teams during the configuration of new log sources.<br> </li>
 <li>
<i> </i> 
 Understanding and implementing the SOC processes and procedures.<br> </li>
 <li>
<i> </i> 
 Follow standard operating procedures for detecting, classifying, and reporting.<br> </li>
 <li>
<i> </i> 
 Triage events for criticality and escalate according to predefined processes incidents under the supervision of Tier 2 and Tier 3 staff.<br> </li>
 <li>
<i> </i> 
 Communicate effectively with customers, team-mates, and management.<br> </li>
 <li>
<i> </i> 
 Provide input on tuning and optimization of security systems.<br> </li>
 <li>
<i> </i> 
 Follow ITIL practices regarding incident, problem and change management.<br> </li>
 <li>
<i> </i> 
 Document and maintain customer build documents, security procedures and processes.<br> </li>
 <li>
<i> </i> 
 Stay up to date with current vulnerabilities, attacks, and countermeasures.<br> </li>
 <li>
<i> </i> 
 Reviews the latest alerts to determine relevancy and urgency.<br> </li>
 <li>
<i> </i> 
 Creates new trouble tickets for alerts that signal an incident and require Tier 2 / Incident Response review.<br> </li>
 <li>
<i> </i> 
 Manages and configures security monitoring tools (SIEM, SYSLOG, NETFLOW, FIM, SYSMON etc.)<br> </li>
 </ul>
 </div>
 </div>
 <div>
 <div>
 <div>
</div>
 </div>
 </div>
 <div>
 <div>
 Qualifications </div>
 </div>
 <div>
 <div>
 <ul>
 <li>
<i> </i> 
 3+ years of experience of network/security architecture or operations experience<br> </li>
 <li>
<i> </i> 
 Experience working on specific SOC/SIEM platforms<br> </li>
 <li>
<i> </i> 
 Excellent experience in Elastic (ELK), Splunk, Wazuh, LogRhythm<br> </li>
 <li>
<i> </i> 
 Experience in SOAR technologies   Demisto, Cybersponse, FortiSOAR, Swimlane<br> </li>
 <li>
<i> </i> 
 Excellent experience in MDR or EDR<br> </li>
 <li>
<i> </i> 
 Experience in using security tools   commercial and open source<br> </li>
 <li>
<i> </i> 
 Experience in defensive technologies   NGFW, AV, VPN, IPS, NETFLOW, DAM, WAF, Proxy, Web Filtering etc. Ability to inspect using PCAP files.<br> </li>
 <li>
<i> </i> 
 Knowledge with Threat Hunting and MITRE ATT&amp;CK Methodology<br> </li>
 </ul>
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 Certifications </div>
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 <ul>
 <li>
<i> </i> 
 GIAC Certified Intrusion Analyst (GCIA)<br> </li>
 <li>
<i> </i> 
 GIAC Certified Enterprise Defender (GCED) issued by GIAC<br> </li>
 <li>
<i> </i> 
 GIAC Certified Incident Handler (GCIH) issued by GIAC<br> </li>
 <li>
<i> </i> 
 Certified Ethical Hacker (CEH) issued by EC-Council<br> </li>
 <li><br></li></ul></div></div><div><div><div><div><div><div><div> </div>
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SOC Analyst - Tier 1

Dicetek

A leading IT services company in the UAE is seeking an experienced L2 SOC Analyst to enhance its security operations. The ideal candidate must possess in-depth knowledge of cloud security, incident response, and a variety of security management tools. Responsibilities include managing security incidents, analyzing logs, and ensuring robust network protection. This contract position offers a dynamic work environment with opportunities for professional growth.

L2 SOC Analyst: Cloud Security & Threat Intel (Contract)

Explore 5799+ It operations analyst in Dubai this November. Find roles across top companies and apply now to boost your career.