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it security specialist

Takamol Holding

<div>
 <p>
  We are seeking a highly skilled
  <strong>
   IT Security Operations Specialist
  </strong>
  to join our team. The ideal candidate will be responsible for safeguarding Takamol&rsquo;s digital infrastructure by managing access, monitoring threats, and enforcing security measures across systems and devices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Administer and optimize Identity and Access Management (IAM) solutions to strengthen security measures.
  </li>
  <li>
   Supervise and manage Privileged Access Management (PAM) tools, particularly focusing on solutions like BeyondTrust, ensuring top-tier access controls and vigilant monitoring.
  </li>
  <li>
   Ensure the security and integrity of Azure Active Directory environments.
  </li>
  <li>
   Monitor and respond to security incidents and alerts related to Azure AD, implementing mitigation strategies as needed.
  </li>
  <li>
   Enforce security policies and configurations on mobile devices using solutions like AirWatch, MobileIron, and Microsoft Intune.
  </li>
  <li>
   Monitor and respond to security incidents and threats on mobile devices, ensuring compliance with organizational policies.
  </li>
  <li>
   Deploy and manage security monitoring tools to detect and respond to threats in real-time.
  </li>
  <li>
   Investigate and analyze security incidents, coordinating with relevant teams to mitigate and resolve issues.
  </li>
  <li>
   Oversee DLP solutions from vendors like Microsoft, Symantec, and Forcepoint to preserve the confidentiality and integrity of company data.
  </li>
  <li>
   Proactively scout for potential data leak points and respond decisively during data breach events.
  </li>
  <li>
   Collaborate closely with IT members to guarantee timely software and system patching.
  </li>
  <li>
   Continuously scan systems for unpatched vulnerabilities, pushing for adherence to organizational compliance benchmarks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Security, or a closely related field.
  </li>
  <li>
   Minimum of 2 years of specialized experience in security operations, emphasizing IAM, PAM, Azure AD, MDM, DLP, and patch management.
  </li>
  <li>
   Preferred certifications include the Microsoft Certified: Azure Active Directory Administrator Associate, and other relevant IAM/PAM/security certifications.
  </li>
  <li>
   Demonstrated capability in analytical thinking, troubleshooting, and problem-solving.
  </li>
  <li>
   communication skills, with the ability to translate intricate security topics into understandable terms for a varied audience.
  </li>
 </ul>
 <p>
 </p>
</div>


IT Security Operations Specialist

Innovative Solutions

<div><h3 class="jobSectionHeader"><b>Company Description</b></h3><p>
Innovative Solutions (IS) is a leading pure-player Cybersecurity company established in 2003, headquartered in Riyadh, with operations in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our mission is to bring trust to cyberspace and ensure that your business is secured through comprehensive cybersecurity solutions and services, which include advisory services, technical assurance, solution deployment, professional services, and managed security services.</p><h3 class="jobSectionHeader"><b>
Role Description</b></h3><p>
Comprehensive Vulnerability Assessment:</p><ul>
<li>Conduct a comprehensive assessment of the IT Infrastructure and applications to identify existing security vulnerabilities.</li>
<li>Prioritize and categorize the identified vulnerabilities based on their risk level, likelihood of exploitation, and potential impact on business operations.</li>
<li>Deliver a detailed technical report outlining</li>
<li>Assessment findings, risk prioritization, and recommended remediation strategies.</li>
</ul><p>Development and Implementation of Security Strategies:</p><ul>
<li>Develop tailored and comprehensive strategies to address identified vulnerabilities.</li>
<li>Align security measures with organizational objectives and compliance requirements</li>
</ul><p>Continuous Support and Reporting:</p><ul>
<li>Provide continuous support services to ensure the maintenance and effectiveness of implemented security measures</li>
<li>Conduct regular reviews and assessments to identify areas for improvement and ensure compliance with evolving standards</li>
<li>Generate and provide periodic reports outlining the current status of identified vulnerabilities</li>
<li>Track and document the progress of mitigation efforts and remediation activities</li>
<li>Provide insights and actionable recommendations to support informed decision-making and continuous improvement</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.</li>
<li>Minimum of 3 years of experience in vulnerability management, patch management, or related IT security roles.</li>
<li>Strong understanding of vulnerability assessment tools and methodologies.</li>
<li>Experience with patch management solutions and best practices.</li>
<li>Knowledge of security frameworks and standards, such as NIST, ISO 27001, or CIS Controls.</li>
<li>Proficiency in working with security tools, including vulnerability scanners, endpoints, and patch management software.</li>
<li>Strong analytical and problem-solving skills, with attention to detail.</li>
<li>Ability to work collaboratively within a team and communicate effectively with stakeholders.</li>
<li>Certifications such as Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) are a plus.</li></ul></div>

Vulnerability and Patch Management Specialist (RE)

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2><div></div><p><i><br>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</i></p><p></p><p><i><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a </i><b><i>Great Place to Work&reg;</i></b><i> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</i></p><p></p><p><i><br>
Are you ready to love your job?</i></p><p></p><p><i><br>
The adventure begins right here, with you, at SITA.</i></p><p></p><h2 class="jobSectionHeader"><b><br>
PURPOSE</b></h2><div>
The SITA Enterprise Information Security Office &ndash; Customer Security Center (EISO-CSC) strengthens customer trust by driving operational and transformational security initiatives with global consistency.<br>
As a Lead Specialist &ndash; Customer Security Assurance, you will be the focal point within your geography, ensuring SITA, customer, and regulatory cybersecurity requirements are consistently met across delivery, transition, and operations.<br>
You will:</div><ul><li>
Interface with internal teams (Delivery, Operations, BUs, CTO, EISO, Technology) and external stakeholders (Customers, Governments, Agencies, Regulators).</li><li>
Drive commitments to cybersecurity audits, assessments, and contractual requirements.</li><li>
Ensure compliance with security mandates and promote continuous improvement in customer security assurance activities.</li></ul><h2 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h2><ul><li>
Own and drive customer security assurance activities across delivery, transition, and operations in line with SITA, customer, and regulatory mandates.</li><li>
Orchestrate VAPT activities in line with SITA, customer, and regulatory mandates; ensure remediation tracking and escalation of overdue items.</li><li>
Provide delivery and transition security support, including responses to security requests, assessments, and solution security deliverables.</li><li>
Orchestrate and support audits, assessments, and certifications, ensuring readiness, contextualization of findings, evidence preparation, and remediation follow-up.</li><li>
Define and manage security training and awareness programs; coordinate content with SMEs, drive adoption, and measure effectiveness.</li><li>
Act as customer-facing and regulator-facing focal point for security interactions, engaging relevant SITA SMEs as needed.</li><li>
Provide structured feedback to internal stakeholders to drive alignment, strengthen assurance, and support continuous improvement.</li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>EXPERIENCE</b></h2><ul><li>
6-8 years&rsquo; experience in IT service delivery/operations; exposure to the Air Transport Industry is a plus.</li><li>
Strong knowledge of information security standards and frameworks (e.g., NIST CSF, NIST 800-53, ISO 27001/27002/27017, PCI-DSS, FIPS PUB 199/200).</li><li>
Excellent ability to communicate complex cybersecurity concepts clearly and effectively.</li><li>
Customer-oriented with strong ownership, problem-solving, and service commitment.</li><li>
Ability to work under pressure, prioritize multiple tasks, and maintain a risk-driven mindset.</li><li>
Up-to-date knowledge of cybersecurity standards, frameworks, and threat landscape.</li><li>
Strong oral, written, and presentation skills in <b>Arabic &amp; English.</b></li><li>
This opportunity is open to <b>Saudi nationals or Saudi residents.</b></li></ul><h2 class="jobSectionHeader"><b>
KEY SKILLS</b></h2><ul><li>
Communication: Clear, concise, and effective at all organizational levels.</li><li>
Stakeholder Management: Proven ability to build strong relationships and influence senior stakeholders.</li></ul><h2 class="jobSectionHeader"><b>
PROFESSION COMPETENCIES</b></h2><ul><li>
Customer Security Assurance (mandates, audits, assessments, SLAs)</li><li>
Audit/Assessment/Certification Management</li><li>
Security Risk Assessment</li><li>
Vulnerability Assessments and Penetration Testing (VAPT)</li><li>
Cybersecurity Frameworks (e.g., ISO 27001, NIST 800-53, PCI DSS)</li><li>
Delivery &amp; Transition Security (secure assessments, solution deliverables, security plans)</li><li>
Cloud &amp; Platform Security Fundamentals</li><li>
Security Training &amp; Awareness Enablement</li><li>
Metrics &amp; Reporting (KPIs, KRIs, dashboards, executive reporting)</li><li>
RFP/RFI &amp; Customer Security Requirements Management</li><li>
Change &amp; Configuration Management (security sign-offs, deviations, remediation rollouts)</li><li>
Security Documentation</li></ul><h2 class="jobSectionHeader"><b>
CORE COMPETENCIES</b></h2><ul><li>
Adhering to Principles &amp; Values</li><li>
Customer Focus &amp; Service Orientation</li><li>
Effective Communication</li><li>
Impact &amp; Influence</li><li>
Teamwork &amp; Collaboration</li><li>
Leading Execution &amp; Managing Performance</li><li>
Results Orientation &amp; Continuous Improvement</li><li>
Creating &amp; Innovating</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION &amp; QUALIFICATIONS</b></h2><ul><li>
Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Systems, or equivalent.</li><li>
Recognized professional qualifications (cybersecurity certifications) desirable (e.g., CompTIA Security+, CISSP, CISM, ISO 27001 LA).</li></ul><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Lead Specialist - Customer Security Assurance

Deutsche Bank

<div><div><h1 class="jobSectionHeader"><b>TDI - Information Security Senior Specialist - VP
</b></h1><div><div><div><div><div><b>Job ID: </b>R0404589 </div><div><b>Full/Part-Time: </b>Full-time
</div></div><br>
<div><div><b>Regular/Temporary: </b>Regular </div><div><b>Listed: </b>2025-09-26
</div></div><br>
<div><div><b>Location: </b>Riad
</div></div><br>
</div></div></div><h2 class="jobSectionHeader"><b>Position Overview
</b></h2><p></p><p><b>Details of the Division and Team:
</b></p><p>The Saudi Arabia CISO is responsible for lnformation Security relevant topics in Saudi Arabia. The Saudi Arabia CISO is the primary contact for Information Security related matters pertaining in Kingdom of Saudi Arabia and has detailed knowledge of the relevant business and regulatory requirements.
</p><p></p><p><b>What we will offer you:
</b></p><p>A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
</p><p><b>You can expect:
</b></p><ul><li><p>Life Insurance
</p></li><li><p>Accidental Death Insurance
</p></li><li><p>Permanent Partial Disability Insurance
 </p></li><li><p>Private Medical Insurance for you, your spouse and dependent children
</p></li><li><p>Flexible working arrangements
</p></li><li><p>30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
</p></li><li><p>DB contributions to Employee Workplace Savings &quot;Gosi&quot; plan (for Saudi nationals only)
</p></li></ul><p></p><p><b>Your key responsibilities:
</b></p><ul><li><p>To support CISO and the Regional CISO EMEA (ex Germany and UKI) in cascading and implementing Information Security strategy in Saudi Arabia and provide country feedback to the Regional CISO
</p></li><li><p>To ensure implementation of Information Security processes, identify gaps and realize Information Security initiatives and programs. This includes oversight of the implementation of IS controls in Saudi Arabia, as well as supporting Information Security Incident Management as necessary and raising Information Security awareness in the country
</p></li><li><p>To monitor the local regulatory and legal environment, to capture new and changed requirements and to provide country feedback to the Regional CISO EMEA (ex. Germany and UK). In this process, compliance to local regulatory and legal requirements needs to be ensured, while acting as a main relationship body with respect to global CISO Regulatory team, local management, regulators, government agencies, associations, industry groups, business and clients
</p></li><li><p>To develop and maintain local policies, if required, under the oversight of the Regional CISO EMEA (ex. Germany and UK) and in alignment with the Group&rsquo;s and any relevant divisional or functional Information security policies to ensure consistency in IS rule setting
</p></li><li><p>To ensure local projects involve Information Security at project start, provide Information Security expertise and ensure participation of central CISO functions where necessary
</p></li></ul><p></p><p><b>Your skills and experience:
</b></p><ul><li><p>Minimum 5 years of Information Security experience within the Saudi Arabia finance industry, including strong regulatory expertise.
</p></li><li><p>Excellent Information Security skills, with strong knowledge of regulatory background in Saudi Arabia.
</p></li><li><p>Experience in financial service organizations in Saudi Arabia.
</p></li><li><p>Very good communication and organization skills.
</p></li><li><p>Independent and reliable working style.
</p></li><li><p>Bachelor Degree in Computer Science/ Information Technology or similar fields.
</p></li><li><p>CISM or CISSP
</p></li></ul><p></p><p><b>How we&rsquo;ll support you:
</b></p><ul><li><p>Flexible working to assist you balance your personal priorities
</p></li><li><p>Coaching and support from experts in your team
</p></li><li><p>A culture of continuous learning to aid progression
</p></li><li><p>A range of flexible benefits that you can tailor to suit your needs
</p></li><li><p>Training and development to help you excel in your career
</p></li></ul><p></p><p><b>About us and our teams:
</b></p><p>Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
</p><p></p><p><b>Deutsche Bank &amp; Diversity
</b></p><p></p><p>Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
<br>
<br>
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.</p></div></div>

TDI - Information Security Senior Specialist - VP

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The IT GRC Specialist will implement and manage the <b>SAMA IT Governance Framework</b> to ensure full compliance with regulatory requirements. This role is critical in supporting IT governance, risk, and compliance initiatives by conducting IT risk assessments, developing policies and procedures, and establishing measurable KPIs and SLAs.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<div></div><ul><li>
Draft, review, and update IT policies, procedures, and governance documentation in line with SAMA requirements.</li>
<li>Develop, track, and report on IT governance metrics, KPIs, and SLAs (e.g., user access reviews).</li>
<li>Host and coordinate IT Steering Committee (ITSC) meetings, ensuring timely follow-up on actions and decisions.</li>
<li>Conduct IT risk assessments and support risk treatment planning.</li>
<li>Act as the primary liaison with SAMA during audits, examinations, and regulatory communications.</li>
<li>Collaborate closely with cybersecurity and risk teams to ensure risks are identified, assessed, and managed effectively.</li>
<li>Monitor compliance with IT governance standards and regulatory frameworks.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Proven experience implementing and managing the <b>SAMA IT Governance Framework</b> (hands-on, practical application required).<br>
</li>3&ndash;5 years of relevant experience in IT Governance, Risk, and Compliance, preferably in banking, insurance, or fintech.<br>
<li>
</li><li>Bachelor&rsquo;s degree in <b>Management of Information Systems, Computer Information Systems (CIS), or related field</b>.<br>
</li>Strong knowledge of IT risk management principles and regulatory compliance.<br>
<li>
</li><li>Bilingual proficiency in <b>Arabic and English</b> (spoken and written).<br>
</li><li>Excellent stakeholder management skills with the ability to work cross-functionally.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

IT Governance Specialist

Confidential Government

<div>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a skilled Cybersecurity Specialist to safeguard our organization&rsquo;s systems, networks, and data from cyber threats. The ideal candidate will be responsible for monitoring security infrastructure, detecting vulnerabilities, responding to incidents, and implementing best practices to ensure compliance with security policies and regulatory standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Monitor networks, servers, and applications for unusual activity, potential intrusions, and security breaches.
  </li>
  <li>
   Perform vulnerability assessments, penetration tests, and risk analyses to identify weaknesses.
  </li>
  <li>
   Implement and manage security tools, firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint protection.
  </li>
  <li>
   Respond to cybersecurity incidents by conducting investigations, containing threats, and coordinating recovery efforts.
  </li>
  <li>
   Develop, implement, and maintain security policies, procedures, and standards.
  </li>
  <li>
   Provide security awareness training and guidance to employees.
  </li>
  <li>
   Ensure compliance with relevant security regulations, frameworks, and best practices (e.g., ISO 27001, NIST, GDPR).
  </li>
  <li>
   Stay updated on the latest cyber threats, trends, and technologies to proactively enhance defenses.
  </li>
  <li>
   Collaborate with IT and other departments to integrate security into systems, applications, and business processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience).
  </li>
 </ul>
 <p>
 </p>
</div>


Sr. Cybersecurity Specialist

Diaverum

<div></div><div><div><div><div><div><p>IT Specialist - Riyadh
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyadh, SA, 3734
</div></div></div></div><div><div><div><div><b>Date Posted: </b>8 Sept 2025
</div></div></div></div><div><div><div><div><b>Contract type: </b>Temporary
</div></div></div></div><div><div><div><div><b>Work Type: </b>Hybrid
</div></div></div></div><div><div><div><div><b>Part Time / Full Time: </b>Full Time
</div></div></div></div><div><div><div><div><div><b>About Diaverum</b></div>
<div>
We are a purpose-driven organization &ndash; delivering life-enhancing renal care because everyone deserves a fulfilling life. Our standardized, world-class care delivery sets us apart. Diaverum provides life enhancing renal care to patients with Chronic Kidney Disease (CKD), enabling them to live fulfilling lives. We are one of the world&rsquo;s leading providers of renal care and the largest service provider in the Middle East. Our core service is hemodialysis, but our expertise stretches far beyond this. We offer support and treatments ranging from preventive care, peritoneal dialysis and home care to the coordinated management of patients&rsquo; comorbidities and transplant services. At the heart of what we do is our highly standardized proprietary care delivery model, supported by a continuously evolving digital infrastructure.</div><br>
<div></div>
<div>
For more details, please visit our website &ndash;<b> </b><b>Diaverum Saudi Arabia</b></div><br>
<div></div>
<div><b>
PURPOSE OF POSITION</b></div>
<div>
The IT Specialist will serve as the primary point of contact for resolving all user technical issues within the head office and clinics. This role requires expertise in troubleshooting hardware, software, and network-related issues, with hands-on experience in windows operating system , Office 365 administration, and basic networking. The IT Specialist will travel frequently (30%) to provide on-site support at various clinic locations, ensuring systems run smoothly and users receive exceptional support and training.</div><br>
<div></div>
<div><b>
KEY RESULT AREAS</b></div>
<div><b>
Technical Support</b></div>
<ul>
<li><div>Provide first- and second-level support for IT-related issues, including diagnosing and resolving hardware, software, and network problems.</div>
</li>
<li><div>Troubleshoot and support VoIP systems such as Avaya and Cisco.</div>
</li>
<li><div>Respond to IT help desk requests, track support tickets, and ensure timely resolution with high user satisfaction.</div>
</li>
<li><div>Maintain accurate incident and service request records in a ticketing system, keeping users informed of ticket status.</div>
</li>
</ul><div><b>Help Desk Operations</b></div>
<ul>
<li><div>Manage the IT help desk, ensuring requests are logged, categorized, prioritized, and resolved efficiently.</div>
</li>
<li><div>Handle first-line support and escalate complex issues to second-line support when required.</div>
</li>
<li><div>Provide timely updates to users regarding progress and resolution of their requests.</div>
</li>
</ul><div><b>Active Directory Management</b></div>
<ul>
<li><div>Administer and maintain users and groups within Active Directory, ensuring proper access and permissions.</div>
</li>
<li><div>Support AD user lifecycle management, policy configuration, and integration.</div>
</li>
<li><div>Leverage Microsoft 365 features (E5/E3, e.g., Entra ID; or F3 for frontline support) for secure and efficient operations.</div>
</li>
</ul><div><b>System Setup &amp; Maintenance</b></div>
<ul>
<li><div>Deploy PCs using System Center Configuration Manager (SCCM) and Intune for standardized setup and configuration.</div>
</li>
<li><div>Perform regular system maintenance, including patch and update installation to maintain performance and security.</div>
</li>
<li><div>Install and configure operating systems (Windows or Linux).</div>
</li>
<li><div>Assist with setup and maintenance of hardware such as printers, scanners, and other peripherals.</div>
</li>
</ul><div><b>User Support</b></div>
<ul>
<li><div>Provide first-line support for daily user needs, including account setup, application assistance, and troubleshooting.</div>
</li>
<li><div>Manage user access, including password resets and permissions.</div>
</li>
<li><div>Support network operations by troubleshooting connectivity and maintaining endpoint security protocols such as antivirus.</div>
</li>
</ul><div><b>Incident Management</b></div>
<ul>
<li><div>Document support issues, system configurations, and resolutions for knowledge sharing.</div>
</li>
<li><div>Log and track all incidents through the IT service management system.</div>
</li>
<li><div>Escalate unresolved issues to higher-level teams or vendors when needed.</div>
</li>
<li><div>Ensure timely resolution and clear communication with users throughout the process.</div></li></ul><br>
<div>
</div><div><b>Education:</b></div>
<ul>
<li><div><b>Education:</b> Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</div>
</li>
<li><div><b>Certifications:</b> CompTIA A+, Network+, Microsoft certifications preferred.</div>
</li>
<li><div><b>Knowledge:</b> Familiar with ticketing systems, remote troubleshooting tools, and basic network security best practices.</div></li></ul><br>
<div>
</div><div><b>Experience:</b></div>
<div>
Minimum of 2 years in an IT Specialist, help desk, or equivalent role.</div><br>
<div></div>
<div><b>
Languages:</b></div>
<div>
Fluent in Arabic and English (spoken and written)</div><br>
<div></div>
<div><b>
IT Skills:</b></div>
<ul>
<li><div>Proficient with Microsoft products (Windows 11, Active Directory, Office 365).</div>
</li>
<li><div>Strong verbal communication skills.</div>
</li>
<li><div>Ability to follow technical manuals and complex instructions.</div>
</li>
<li><div>Skilled in operating standard office equipment (computers, printers, copiers).</div>
</li>
<li><div>Service-oriented, reliable, flexible, open-minded, and a strong team player.</div></li></ul><br>
<div>
</div><div>This is a great opportunity to join a purpose-driven and growing healthcare organization that values competence, inspiration, and passion.</div>
<div>
Join a global team where your contribution matters &mdash; and where every role supports the delivery of life-enhancing renal care.</div></div></div></div></div></div><p></p>

IT Specialist

Explore 1242+ It security specialist in Riyadh this October. Find roles across top companies and apply now to boost your career.