document controller

office administrator

ai solution manager

contract administrator

site manager

it administrator

Airbus

<div>Job Description:
The jobholder will have to perform the following activities:
A. Maintenance and Support
The main responsibility is to make our partner&rsquo;s staff able to take over the maintenance of hardware / software and support operations of the BEAM9 system. These operations consist of:
<ul><li>Support the Customer&rsquo;s IT Administration team, in daily monitoring and to insure the contact with the Maintenance team in France for IT activities and supplier for hardware replacement;
</li><li>Support the Customer&rsquo;s Production team, in day to day operation on GEOINT/IMINT activities, to take into account administration and to insure the contact with the Engineering team in France;
</li><li>Support IT Training activities;
</li><li>Support all operations in KSA, like deployment, acceptance phases or IT training;
</li><li>Contribute to continuous process improvement of the platform by supporting the deployment of software/hardware update and upgrade.
</li></ul>B. Customers&rsquo; relationship
<ul><li>Participate to all necessary meetings, conferences or workshops with our customers to insure the appropriate level of service;
</li><li>Contribute to reflect customer&rsquo;s expectations or request;
</li><li>Supporting the activity in its evolving context (support operational teams, provide operational updates and requirements).
</li></ul>C. Communication and reporting
<ul><li>Ensure regular reviews and updates on activities to the team and the program manager;
</li><li>To setup and maintain KPIs allowing the monitoring of the maintenance and support activities;
</li><li>Capitalize knowledge (documentation and procedure writing, good practices gathering&hellip;)
</li><li>Maintain good relationship with the different actors involved in the platform (customer, back-office, providers and partner);
</li><li>Support deployment, lifetime operation and performance management of all Maintenance Program deliverables;
</li></ul>This position is contingent upon obtaining the required security clearance.
<div></div>Main requirements
<ul><li>Must Have
<ul><li>Education: Master degree in computer science
</li><li>Successful experience in maintenance and support program;
</li><li>Communication skills to adapt to wide variety of interlocutors in a multicultural environment
</li><li>Windows environment: Active Directory (AD), Domain Name System (DNS), Distributed File System (DFS), GPO;
</li><li>OS: Ubuntu 24.04, Windows Server 2022, Windows 11 Linux knowledge (CentOS)
</li><li>Virtualization Nutanix (AHV &amp; NKP), Harbor and Kubernetes
</li><li>Storage: Ceph
</li><li>Backup: Veeam Backup
</li></ul></li></ul><ul><li>Additional skills
<ul><li>IMINT/GEOINT trade core and geospatial software (I4D, SOCET GXP)
</li><li>IT: hardware ( DELL server, Cisco),antivirus ESET, Firewall Stormshield/Opensense, PKI (EJBCA), Ansible
</li><li>Working with basic network devices and concept such as IP, DNS, firewall and routing.
</li><li>Knowledge in Database is a plus (Postgresql, MySQL, Elastic search)
</li><li>Knowledge in cloud technology (Docker, Kubernetes)
</li><li>Ability to learn and understand various, complex and technical subjects
</li><li>Analytical skills to summarize, simplify complex topics
</li><li>Ability to steer several activities in parallel
</li></ul></li><li>Languages
<ul><li>English, mandatory
</li><li>Arabic, mandatory
</li><li>French, a plus
</li></ul></li></ul>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company&rsquo;s success, reputation and sustainable growth.
Company:
Airbus Defence and Space Saudi Limited
Contract Type:
Fixed term
-
Experience Level:
Professional
Job Family:
Customer Eng.&amp;Technical Support&amp;Services &lt;JF-CS-PS&gt;
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
 
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</div>

Technical and Logistic Support

REEF GROUP | مجموعة ريف

<div>
 
 
 IT Support Officer | Reef Group
 
 
 
 
 
 
 
 Position Title:
 
 IT Support Officer
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a proactive and customer-focused
 
 IT Support Officer
 
 to provide technical support across Reef Group and its subsidiaries. The successful candidate will be responsible for ensuring the smooth operation of IT systems, resolving technical issues efficiently, supporting end users, and maintaining a stable and secure IT environment that enables business continuity and digital transformation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide first-line technical support for employees and retail branches through the ticketing system, email, phone, or onsite assistance.
 </li>
 <li>
 Diagnose and resolve hardware, software, and network-related issues, escalating complex incidents when required.
 </li>
 <li>
 Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other peripheral devices.
 </li>
 <li>
 Perform preventive maintenance to ensure optimal performance of IT equipment and infrastructure.
 </li>
 <li>
 Install, update, and support Windows and macOS operating systems while maintaining system security and performance.
 </li>
 <li>
 Support wired and wireless network connectivity, VPN access, file sharing, and email services.
 </li>
 <li>
 Provide technical support for internal business applications, including Google Workspace, ClickUp, and self-service platforms.
 </li>
 <li>
 Assist users with system usage, conduct basic training sessions, and prepare user guides when needed.
 </li>
 <li>
 Coordinate with external vendors for hardware maintenance, cloud services, internet connectivity, and technical support.
 </li>
 <li>
 Monitor and report on IT service requests, incident resolution, and support performance.
 </li>
 <li>
 Participate in IT disaster recovery and business continuity activities to minimize service interruptions.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 0&ndash;2 years of experience in IT Support, Help Desk, or Technical Support.
 </li>
 <li>
 Good knowledge of Windows and macOS operating systems.
 </li>
 <li>
 Hands-on experience with Microsoft Dynamics 365 (ERP/CRM) support and troubleshooting
 </li>
 <li>
 Basic understanding of networking concepts (LAN/WAN, Wi-Fi, TCP/IP, VPN).
 </li>
 <li>
 Experience troubleshooting hardware, software, printers, and end-user devices.
 </li>
 <li>
 Familiarity with Microsoft 365 or Google Workspace administration.
 </li>
 <li>
 Strong problem-solving, communication, and customer service skills.
 </li>
 <li>
 Ability to prioritize tasks and work effectively under pressure.
 </li>
 <li>
 Fluency in Arabic with good English communication skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 ITIL Foundation Certification.
 </li>
 <li>
 CompTIA Network+ or Microsoft Certified: Modern Desktop Administrator Associate.
 </li>
 <li>
 Experience using IT ticketing systems such as ServiceNow, ClickUp, or similar platforms.
 </li>
 <li>
 Knowledge of SLA management, incident management, and technical support best practices.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 Join Reef Group and become part of a dynamic organization committed to innovation and digital transformation. You'll have the opportunity to support a fast-growing business, work with modern technologies, and contribute to delivering exceptional IT services that empower employees and business operations.
 
</div>

Technical Support Specialist

Qiddiya Investment Company

<div>General Summary
Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.
The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.
The Senior Specialist &ndash; Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.
About the Role/Project Scope
This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist &ndash; Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions. 
Key Responsibilities
LMS/LXP Administration and Learner Account Management<ul><li>Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.</li><li>Create, manage, and maintain learner accounts in Qiddiya&rsquo;s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.</li><li>Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.</li><li>Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya&rsquo;s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.</li><li>Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya&rsquo;s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.</li><li>Administer completion certificates and badge awards within Qiddiya&rsquo;s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.</li><li>Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.</li><li>Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.</li></ul>
Training Schedule Coordination and Programme Administration<ul><li>Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.</li><li>Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.</li><li>Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.</li><li>Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.</li><li>Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.</li><li>Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.</li><li>Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya&rsquo;s LMS/LXP following live sessions.</li></ul> 
Content Authoring and Publishing in LMS/LXP<ul><li>Author, build, and publish learning content within Qiddiya&rsquo;s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.</li><li>Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.</li><li>Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.</li><li>Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.</li><li>Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.</li><li>Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.</li></ul>
Dashboard Management and Reporting<ul><li>Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.</li><li>Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.</li><li>Monitor Qiddiya&rsquo;s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.</li><li>Maintain the four-view QREL reporting suite &mdash; Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team &mdash; ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.</li><li>Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.</li><li>Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.</li></ul>
Stakeholder Coordination and Communication<ul><li>Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.</li><li>Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.</li><li>Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.</li><li>Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.</li><li>Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.</li></ul> 
Requirements 
Skills and Attributes required/ desired
Essential (must have to perform the role):<ul><li>Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.</li><li>Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.</li><li>Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.</li><li>Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.</li><li>Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.</li><li>Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.</li><li>Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent</li><li>Excellent written and verbal communication skills in English. Arabic proficiency is an advantage.</li><li>Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.</li><li>Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.</li><li>High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.</li></ul>
Desirable (advantageous):<ul><li>Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.</li><li>Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.</li><li>Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.</li><li>Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.</li></ul> 
Preferred Background and experience
<ul><li>Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.</li><li>Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.</li><li>Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.</li><li>Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.</li><li>Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.</li></ul>
Experience working within a structured content governance and metadata tagging framework.</div>

Senior Specialist - Training Administration - (CDU-029) 50012690

Bayt Almaloumat Alarabiya For Information Technology

Senior IT Infrastructure &amp; Systems Engineer (Arabic speakers only)Location: [Riyadh, Saudi Arabia] Employment Type: Full-Time Experience: Minimum 3 YearsJob SummaryWe are looking for a hands-on Senior IT Infrastructure &amp; Systems Engineer with proven experience in Microsoft 365, servers, virtualization, networking, firewalls, backup, and data center projects.The candidate will be responsible for designing, implementing, migrating, and supporting IT infrastructure solutions for customers.Key Responsibilities<ul><li>Perform Microsoft 365 email, Teams, OneDrive, and SharePoint migrations.</li><li>Support Microsoft CSP customers and troubleshoot Microsoft 365 services.</li><li>Install and configure FortiGate firewalls, security policies, NAT, VPN, IPS, and web filtering.</li><li>Install and configure physical servers, Windows Server, SQL Server, and Active Directory.</li><li>Install and manage VMware ESXi and vSphere environments.</li><li>Redesign existing networks, create VLANs, and implement network segmentation.</li><li>Install and configure Veeam Backup &amp; Replication.</li><li>Design and implement server high-availability, backup, and disaster recovery solutions.</li><li>Upgrade and reorganize existing data centers, including racks, cabling, power, labeling, and equipment installation.</li><li>Prepare network diagrams, implementation plans, technical documentation, and handover reports.</li><li>Provide on-site and remote technical support to customers.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Computer Engineering, or a related field.</li><li>Minimum 3 years of proven hands-on experience in IT infrastructure and system integration.</li><li>Strong experience with:</li><li>Microsoft 365 and email migrations</li><li>Windows Server and Active Directory</li><li>Fortinet FortiGate</li><li>VMware virtualization</li><li>Veeam Backup &amp; Replication</li><li>SQL Server installation</li><li>VLANs, routing, switching, and network security</li><li>Server high availability and disaster recovery</li><li>Data center implementation and renovation</li><li>Strong troubleshooting, documentation, and customer communication skills.</li><li>Ability to manage customer projects independently.</li></ul>Preferred CertificationsMicrosoft, Fortinet, VMware, Veeam, Cisco, or equivalent certifications are preferred.Candidates should include details of relevant projects in their CV.Job Type: Full-timeExperience:<ul><li>Install and configure FortiGate firewalls, security policies: 3 years (Required)</li><li>Windows Server , SQL Server installation ,Active Directory: 3 years (Required)</li><li>VMware virtualization: 3 years (Required)</li><li>VLANs, routing, switching, and network security: 3 years (Required)</li><li>Microsoft 365 and email migrations: 3 years (Required)</li><li>Ability to manage customer projects independently: 3 years (Required)</li><li>chatgpt and claude: 2 years (Required)</li></ul>Work Location: In person

IT Infrastructure & Systems Engineer

Rawaj - Human Capital Management

<div>Join a leading Saudi technology and systems integration company specializing in delivering innovative enterprise IT infrastructure, cybersecurity, cloud, networking, and digital transformation solutions to government, enterprise, and commercial customers across the Kingdom.
The Proposal Engineer will lead the end-to-end proposal development process, ensuring the delivery of high-quality, competitive, and compliant technical and commercial proposals for enterprise IT opportunities. The role requires a detail-oriented professional capable of coordinating cross-functional teams, managing bid activities, preparing winning proposals, and supporting business growth in a fast-paced technology solutions environment.<h2 class="jobSectionHeader">
Key Accountabilities:</h2><ul><li>
Work closely with the costing, bidding, proposal, and sales teams to prepare competitive bids and proposals, preferably with experience in the Saudi market.</li><li>
Prepare and maintain proposal documentation using Microsoft Excel and Microsoft Word; proficiency in PowerPoint, Visio, and Microsoft Project is highly preferred.</li><li>
Manage and support the end-to-end bidding process, ensuring all required documentation is complete and compliant.</li><li>
Prepare and respond to RFIs (Requests for Information), RFQs (Requests for Quotation), RFPs (Requests for Proposal), and other proposal-related documentation.</li><li>
Leverage previous experience within an IT or technology solutions company to support proposal development.</li><li>
Communicate effectively, both verbally and in writing, with internal teams, vendors, and customers.</li><li>
Coordinate with cross-functional teams, including technical, sales, procurement, and other departments, to develop accurate cost estimates and proposals.</li><li>
Review and interpret customer RFP requirements, liaise with technical teams and vendors, and ensure proposals align with customer expectations and project requirements.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience:</h2><ul><li>
Bachelor's degree in Information Technology, Computer Engineering, Engineering, or a related field.</li><li>
Minimum 3 years of experience in proposal engineering, bidding, tendering, costing, or sales support within an IT company, systems integrator, or technology solutions provider.</li><li>
Solid understanding of the end-to-end bidding process, including RFPs, RFQs, RFIs, technical and commercial proposals, BOQs, and costing.</li><li>
Good knowledge of enterprise IT solutions and the ability to interpret customer requirements and collaborate with technical teams to develop competitive proposals.</li><li>
Experience coordinating with sales, technical, procurement, and finance teams throughout the proposal preparation process.</li><li>
Strong written and verbal communication, organizational, analytical, and problem-solving skills, with the ability to manage multiple proposals and meet deadlines.</li><li>
Proficiency in Microsoft Excel and Microsoft Word; experience with PowerPoint, Visio, and Microsoft Project is preferred.</li><li>
Experience with Saudi government tenders and the Etimad platform is an advantage.</li></ul></div>

Proposal Engineer - IT | Saudi Arabia

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Guest Services Coordinator , you&rsquo;re not just supporting guest services operations &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Support guest services operations: Coordinate department activities and support lobby and bell team members as needed to ensure consistent, high-quality guest service
</li><li>Provide exceptional service: Respond promptly and professionally to phone, email, and in-person inquiries from clients, guests, and team members
</li><li>Delight our guests: Greet guests warmly and assist with directions, local recommendations, and general information as needed to enhance the guest experience
</li><li>Prepare group documentation: Organize and verify all paperwork, rooming lists, and necessary details to ensure accurate and timely delivery of guest amenities and group luggage
</li><li>Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments
</li><li>Provide administrative support: Assist department managers with clerical work such as word processing, data entry, filing, and copying</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Telephone Operator

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.
Drive the Business
Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.
Define, execute and monitor the store action plan to achieve sales targets and KPI's.
Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
Think hybrid by leveraging all type of point of sales online and offline.
Team Leadership and Development.
Provide a clear vision to the team about the business and store's vision and key directions.
Identify, recruit, develop and retain strong talents.
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience.
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
Operational Excellence.
Ensure all sales and operational policies and procedures are followed and maintained in the store.
Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
What you&rsquo;ll need to succeed
<ul><li>Team Leadership: Experience in managing and developing a sales team</li><li>Business Acumen: Demonstrated success in meeting or exceeding sales targets
</li><li>Clienteling Expertise: Proven ability to manage and expand a client book using CRM tools</li><li>Communication &amp; Language Skills</li><li>Mandatory: Fluency in English</li><li>Styling &amp; Product Knowledge</li><li>In-depth understanding of luxury fashion trends, materials, and craftsmanship.</li><li>Ability to provide expert styling advice and personalized wardrobe curation.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Luxury Brand - Riyadh

Explore 63+ It administrator in Riyadh this August. Find roles across top companies and apply now to boost your career.