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it service delivery lead - finance & hr applications

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it service delivery lead

Blackstone Technology Group

<div></div><div><div>Chicago, IL 60632
</div><div><div>Posted: 09/24/2025</div>
<div>Employment Type: Contract to Perm
</div><div>Job Number: 27603</div>
<div>Pay Range: 75-85</div>
<div>Workplace Type: On-site</div>
</div><div><div><div><div>Job Description</div>
</div><div><div>Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a IT Service Delivery Lead to join our Client's team. 
Overview
We are a $1B+ and rapidly growing manufacturing company seeking an experienced IT Service Delivery Lead to own the delivery and continuous improvement of IT services supporting Operations, Manufacturing, Supply Chain, and Procurement applications. This leader will manage service operations across multiple ERP platforms, govern the roadmap for consolidation into a standardized end-state solution, and partner closely with Operations and Supply Chain leadership to enable scalable, efficient business processes.
Key Responsibilities
Service Delivery &amp; Operations<ul><li>
Own end-to-end IT service delivery for Operations, Manufacturing, Supply Chain, and Procurement applications.</li><li>
Manage day-to-day system operations, enhancements, and support across a diverse ERP environment.</li><li>
Establish SLAs, KPIs, and service governance to ensure system availability, performance, and reliability.</li></ul>
Roadmap &amp; Transformation Leadership<ul><li>
Define and govern the multi-year applications roadmap for Operations and Supply Chain systems.</li><li>
Lead projects to streamline and standardize business processes across disparate ERP systems.</li><li>
Drive the execution of ERP consolidation initiatives toward a unified, scalable platform.</li><li>
Evaluate emerging technologies and solutions to enable supply chain visibility, manufacturing efficiency, and procurement automation.</li></ul>
Team Leadership &amp; Vendor Management<ul><li>
Build, mentor, and lead an IT applications support and delivery team aligned to Operations and Supply Chain.</li><li>
Manage vendor and system integrator relationships to ensure consistent, high-quality service delivery.</li><li>
Oversee contracts, licensing, and vendor performance against agreed outcomes.</li></ul>
Stakeholder Engagement<ul><li>
Serve as the primary IT liaison to Operations, Supply Chain, Manufacturing, and Procurement leadership.</li><li>
Translate business requirements into IT solutions that deliver measurable value.</li><li>
Provide transparent communication on roadmap progress, project status, and system performance to senior leadership.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Information Systems, Supply Chain Management, Engineering, or related field (Master&rsquo;s preferred).</li><li>
8+ years of IT applications management experience with 3+ years in a service delivery or leadership role.</li><li>
Proven track record managing ERP environments in manufacturing, supply chain, or procurement contexts (Epicor, NetSuite, SAP, Oracle, or similar).</li><li>
Demonstrated success leading ERP transformation or consolidation initiatives.</li><li>
Strong vendor management and project leadership experience.</li><li>
Knowledge of manufacturing execution systems (MES), supply chain planning, or procurement solutions a plus.</li><li>
Excellent communication, leadership, and change management skills.</li></ul>
Key Competencies<ul><li>
Strategic thinker with ability to align IT applications to business operations and growth goals.</li><li>
Strong knowledge of supply chain, manufacturing, and procurement processes.</li><li>
Skilled at balancing operational stability with transformation initiatives.</li><li>
Capable of influencing senior leadership and building consensus across functions.</li><li>
Experienced in high-growth, global, or multi-ERP environments.</li></ul> 
Security Clearance Required: N/A 
 
Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors. 
 
EOE of Minorities/Females/Veterans/Disabilities</div></div></div></div></div>

IT Service Delivery Lead

<div></div><div><div>Chicago, IL 60632
</div><div><div>Posted: 09/24/2025</div>
<div>Employment Type: Contract to Perm
</div><div>Job Number: 27604</div>
<div>Pay Range: 75-85</div>
<div>Workplace Type: On-site</div>
</div><div><div><div><div>Job Description</div>
</div><div><div>About the Role
We are seeking an IT Service Delivery Lead for Finance &amp; HR Applications to own the delivery, integration, and optimization of enterprise applications in the Finance and Human Resources domains. Reporting to the Head of Enterprise Applications, this role will be instrumental in ensuring these critical business functions are supported with reliable, scalable, and innovative technology solutions.
This leader will partner closely with Finance and HR executives, driving business process enablement and ensuring that technology platforms evolve to meet organizational needs.
Key Responsibilities<ul><li>
Lead IT Service Delivery for Finance and HR applications, including ERP finance modules and HCM platforms.</li><li>
Partner with Finance and HR business leaders to align technology capabilities with organizational strategy and transformation initiatives.</li><li>
Manage application lifecycle from strategy and roadmap development through delivery, operations, and continuous improvement.</li><li>
Support post-acquisition integration efforts, ensuring Finance and HR systems are harmonized across the enterprise.</li><li>
Collaborate with enterprise architects and integration teams to ensure seamless end-to-end process flows.</li><li>
Oversee vendor relationships, contracts, and service performance for Finance and HR platforms.</li><li>
Ensure compliance with regulatory, audit, and security requirements.</li><li>
Track and report service performance, SLAs, and business value delivered by Finance and HR applications.</li></ul>
Qualifications<ul><li>
8+ years of IT experience with a strong focus on enterprise applications in Finance and HR domains.</li><li>
Deep expertise with ERP financials (Netsuite, Epico, SAP, Oracle etc.) and HCM platforms.</li><li>
Proven success leading IT service delivery in complex, global, or acquisition-driven organizations.</li><li>
Strong understanding of business processes in Finance (P2P, R2R, O2C) and HR (Core HR, Payroll, Talent, Learning).</li><li>
Demonstrated ability to partner with executive stakeholders and translate business needs into technology solutions.</li><li>
Excellent communication, collaboration, and vendor management skills.</li><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, or related field.</li></ul></div></div></div></div></div>

IT Service Delivery Lead - Finance & HR Applications

Deloitte

<div>Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with CFOs, finance leaders, and executive clients to solve their most complex challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that modernize finance functions, elevate performance, and drive meaningful organizational change. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence. 
 
Recruiting for this role ends on 10/31/25. 
 
Work you'll do 
 
As Master Business Analyst within Deloitte's Finance Operate offering, you will lead engagements implementing proprietary products as well as supporting Finance Operate offerings that are use proprietary products as the backbone. You will have the opportunity to support the creation of innovative managed services and digital solutions that transform the finance function for our clients. You will work at the intersection of product development, client delivery, and operational excellence-ensuring our Finance Operate products, including our Accelsior platform (Cascade Suite and Surveillance Suite) and services deliver measurable value, scalability, and a superior client experience. You will collaborate with cross-functional teams-including technology, operations, sales, and client service-to evolve our offerings/products and maintain Deloitte's leadership in the finance managed services market. 
 
Key Responsibilities 
<ul><li>Solution Implementation:</li>
</ul> 
Lead the implementation of Cascade Suite and our extended suite of Accelsior products for our clients in the Financial Services and Investment Management markets. Project management including oversight of a team of professionals, project plans and engagement economics. 
<ul><li>Product Strategy &amp; Roadmap: 
Support Accelsior and Finance Operate leadership in the definition and execution of the product vision and roadmap for Cascade Suite as well as emerging managed finance operations, digital platforms, and automation solutions. Support the alignment of product strategy with client needs, market trends, and Deloitte's broader Finance Transformation objectives.</li>
<li>Solution Development: 
Play a lead role in the design and enhancement of Finance Operate offerings, leveraging technology, process innovation, and domain expertise to deliver scalable, high-quality solutions across operational finance, accounting, tax, and reporting.</li>
<li>Cross-Functional Interaction: 
Collaborate with technology, delivery, and advisory teams to enable seamless integration of product features into client engagements and ongoing operations.</li>
<li>Operational Excellence: 
Execute on the implementation and continuous improvement of Finance Operate products, ensuring high standards for quality, compliance, and client satisfaction. Drive automation and process optimization initiatives.</li>
<li>Go-to-Market Support: 
Partner with business development and marketing teams to position Finance Operate offerings in the market, conduct product demonstrations, support sales pursuits, and articulate value propositions to clients.</li>
<li>Team Development: 
Mentor and develop junior product managers and delivery team members, fostering a culture of innovation and excellence.</li>
</ul> 
The team 
 
Our Finance Operate offering provides ongoing operation of the Finance function as well as the support of our proprietary products as an extension of the Finance Transformation Advise and Implement offering portfolio. 
 
Required Qualifications
 
<ul><li>Bachelor's degree in Finance, Accounting, Business, or related field</li>
<li>6+ years of experience in finance operations, system implementation or advisory roles</li>
<li>Proficiency in MS office including Excel, PowerPoint, Teams and Word</li>
</ul><ul><li>Experience in evaluating business processes, understanding client needs, identifying improvements, and gathering and documenting requirements in a financial service setting.</li>
<li>Experience in conducting interviews to gather requirements/feedback through workshops, storyboarding, use-case documentation, and other methods.</li>
<li>Experience in leveraging Excel calculations and models including fund waterfalls and other financial calculations.</li>
<li>Experience with investment managers (traditional, alternatives, wealth, and/or real estate).</li>
</ul><ul><li>Experience working with various software applications such as Yardi, ARC, Geneva, Investran, or similar</li>
<li>Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve</li>
<li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li>
</ul> 
Preferred Qualifications: 
<ul><li>Master's degree in Business, Systems or Accounting</li>
<li>Experience in the delivery and management of middle and back office recurring services to clients (e.g. fund administration)</li>
</ul><ul><li>Experience with ticketing/tracking systems (Azure DevOps, JIRA, Service Now).</li>
<li>Familiarity with databases and basic queries using SQL.</li>
</ul><ul><li>Experience with ERP and finance automation platforms (SAP, Oracle, JDE, etc.)</li>
<li>Background in process improvement, requirements gathering, and value mapping</li>
<li>Strategic thinker with a passion for product innovation and the operationalizing new offerings in the finance function</li>
<li>Strong business acumen and understanding of managed services models</li>
<li>Excellent communication and stakeholder management skills</li>
<li>Focus on delivery and client service excellence</li>
<li>Collaborative leader able to influence across functions and geographies</li>
<li>High ethical standards and commitment to quality</li>
</ul> 
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 
 
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800-$241,000. 
 
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.</div>

Finance Operate - Master Business Analyst (Manager)

Cognizant Technology Solutions

<div>About The Role 
 
Cognizant is seeking a Service Line Specialist to join our dynamic Life Sciences team, specifically within the Artificial Intelligence &amp; Analytics (AIA) practice. As a Service Line Specialist, you&rsquo;ll be responsible for growing our presence in key existing life sciences accounts across North America. You will manage our go-to-market sales strategy, identify and qualify new opportunities, close new business, and expand both revenue and our stakeholder footprint within assigned accounts.
At Cognizant, our Life Sciences practice is driving a new era of transformation&mdash;partnering with top pharmaceutical, biotech, and medtech organizations to revolutionize how healthcare is developed, delivered, and experienced. Central to this mission is our AIA team, which infuses intelligence across the life sciences value chain&mdash;from drug discovery and clinical trials to patient engagement and commercial strategy.
If you're excited by big problems, global partnerships, and bold thinking&mdash;there&rsquo;s a seat waiting for you.
In this role, you will:<ul><li>
Drive growth across existing life sciences clients by developing sales strategies, mapping stakeholder networks, and building trusted relationships in collaboration with Cognizant&rsquo;s account teams and other key stakeholders.</li><li>
Manage the full sales cycle&mdash;from pipeline generation and solution proposal development to commercial negotiations and deal closure.</li><li>
Own revenue and Total Commercial Value targets while shaping new opportunities within existing and new accounts.</li><li>
Lead financial structuring, outsourcing discussions, and risk management across engagements.</li><li>
Provide ongoing oversight to the client post-sale, ensuring seamless delivery of services in collaboration with the Client Partner and service line stakeholders</li><li>
Advise account and delivery leadership by identifying risks, surfacing issues, and enabling proactive mitigation strategies</li><li>
Develop and implement account growth plans that integrate with the client&rsquo;s broader strategic priorities</li></ul>
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role&rsquo;s business requirements, this is a hybrid position. The ideal candidate resides in the Chicago area. This role requires up to 50% travel, and the remaining time is spent either a local Cognizant office or a home office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you&rsquo;re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need To Have To Be Considered<ul><li>
A minimum of 15 years of experience; primarily in a client facing role (client management, sales) at top consulting / software / IT Services company.</li></ul><ul><li>
Extensive experience delivering transformative solutions across the life sciences industry, with a strong focus on automation, data &amp; analytics, and process consulting. Examples of the work sold today by the AIA team in Life Sciences includes: AI Workforce integration using AgenticAI, ETL and data modeling, business intelligence enablement, scalable and secure data warehouses, to list a few.</li><li>
Skilled at supporting account teams and building strong, collaborative relationships with both internal and external stakeholders.</li><li>
Combines sharp business acumen with a consultative selling style, leveraging technical insight to solve complex business challenges and engage senior decision-makers.</li><li>
Exceptional communicator with strong presentation and influencing skills, and the ability to navigate across all organizational levels.</li><li>
Known for a hands-on, roll-up-the-sleeves approach and the ability to thrive in fast-paced, virtual, and matrixed environments.</li><li>
Adept at managing multiple pursuits simultaneously, prioritizing effectively, and driving results with an entrepreneurial mindset and team-first spirit.</li></ul>
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:<ul><li>
Medical/Dental/Vision/Life Insurance</li><li>
Paid holidays plus Paid Time Off</li><li>
401(k) plan and contributions</li><li>
Long-term/Short-term Disability</li><li>
Paid Parental Leave</li><li>
Employee Stock Purchase Plan</li></ul></div>

Service Line Specialist

Envisionit

<div>Title: AI Manager (individual contributor or pod lead, no formal direct reports to start)

Reports to: Chief Operating Officer

Compensation: Competitive base + bonus tied to portfolio outcomes 


Company: Unchained | Location: Remote (U.S.); occasional client travel (5&ndash;10%)

As the AI Manager, you are the owner for a portfolio of client accounts. You are accountable for client retention, value realization, and relationship health&mdash;from discovery through rollout and continuous optimization. You translate business goals into AI outcomes, orchestrate delivery with engineers and coordinators, and run the operating rhythm that proves ROI, drives adoption, and earns renewals and expansion. 


What you&rsquo;ll do:

Client discovery &amp; success
<ul>
<li>Translate business goals into scoped AI work; set clear success metrics and time-to-value targets.</li>
<li>Define and maintain a Client Success Plan per account (goals, stakeholders, milestones, KPIs, risks) and review it in monthly executive check&#8209;ins and quarterly business reviews.</li>
<li>Build multi-threaded stakeholder relationships and drive executive alignment.</li>
<li>Own client Net Promoter Score - ensure value is being delivered.</li></ul> 


Delivery &amp; onboarding
<ul>
<li>Drive adoption and change: design enablement plans, train power users, build super&#8209;user networks, and remove blockers to usage.</li>
<li>Lead requirements, process mapping, and solution design; partner with AI Engineers/Contractors to ship AI Agents/Assistants (AI Projects).</li>
<li>Orchestrate change management, training, and rollout to drive adoption.</li></ul> 


Governance &amp; compliance
<ul>
<li>Implement practical AI use policies (privacy, data handling, acceptable use); run risk assessments and approvals.</li>
<li>Maintain living documentation and coordinate incident response with clients.</li></ul> 


Performance &amp; optimization
<ul>
<li>Prove value early and often: baseline KPIs, quantify impact, and deliver weekly value readouts that tie AI usage to business results.</li>
<li>Define evaluation plans; review logs/analytics to improve accuracy, latency, and cost.</li>
<li>Prioritize a client backlog; run continuous improvement cycles tied to business KPIs.</li></ul> 


Commercials &amp; reporting
<ul>
<li>Represent the Voice of the Customer internally: synthesize feedback, influence roadmap priorities, and champion quality standards.</li>
<li>Track scope, deadlines, and margins; surface expansion opportunities.</li>
<li>Keep CRM, dashboards, and weekly reports as the single source of truth.</li></ul> 


Success criteria &amp; KPIs
<ul>
<li>Own relationship health and retention for assigned accounts; act as the accountable executive for value, adoption, and renewals.</li>
<li>Organize and deliver AI projects for assigned clients (tracked in CRM).</li>
<li>Advise 20+ clients per quarter on AI roadmap &amp; long-term strategy.</li>
<li>Lead 5+ recorded trainings/workshops per quarter and 2+ live client sessions per month (attendance/records).</li>
<li>Provide tool/platform recommendations for clients, within budgets/meeting business requirements.</li>
<li>Achieve 99%+ on-time delivery of AI initiatives.</li>
<li>Partner with AI Coordinator to keep CRM, dashboards, and backlogs at 100% currency; approve weekly reports on time</li>
<li>100% deadline adherence on client deliverables.</li>
<li>Maintain Client NPS +30 (bi-annually).</li>
<li>Provide weekly scorecard updates; maintain proactive comms with AI Coordinator and Chief AI Officers, and Chief Operating Officer.</li></ul> 


Weekly rhythm
<ul>
<li>Keep client backlogs active and prioritized; review/approve weekly client reports; update scorecard; audit Airtable data hygiene; close the loop on client asks within SLA.</li></ul> 


What you&rsquo;ll bring
<ul>
<li>6&ndash;10 years in client-facing delivery (consulting, CS, program mgmt) with 2+ years implementing AI/automation.</li>
<li>Strong process design and change-management skills; facilitation experience (workshops, enablement).</li>
<li>Working knowledge of LLM applications (prompting basics, evaluation plans, guardrails, privacy by design).</li>
<li>Tooling fluency: CRM/dashboards, ChatGPT, Co-Pilot, Gemini, Zapier/Make, Fathom.video, Anthropic, OpenAI, project trackers, basic data warehouse/data lake, SQL, or Python literacy a plus.</li>
<li>Governance familiarity (acceptable use, data retention, model selection reviews) and risk mitigation.</li>
<li>Clear, executive-ready communication and hands-on collaboration with engineers.</li></ul> 


How we measure impact (examples)
<ul>
<li>Time-to-first-value, feature adoption %, KPI lift</li>
<li>On-time/on-budget rate, governance pass rate, incident-free operation.</li>
<li>NPS score, stakeholder satisfaction, and roadmap outcomes shipped.</li></ul></div>

AI Manager

O'Reilly Auto Parts

<div>Compensation Pay Range:
$16.60 - $22.50
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager&rsquo;s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc&hellip;)
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:</h2>
Sales Specialist Training, Assistant Manager Certification and RSS Certification<h2 class="jobSectionHeader">
Desired:</h2>
Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.</div>

Assistant Store Manager

Equity Residential

<div>At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver a Winning Performance:
<ul><li>Question Authority
</li><li>Walk the Talk
</li><li>Share Knowledge
</li><li>Listen, not just Hear
</li><li>See the Glass Half Full
</li><li>Take Educated Risks
</li><li>Enjoy the Ride
</li><li>Share the Spotlight
</li><li>Do the Right Thing
</li><li>Test Your Limits
</li></ul>We Care About Your Total Wellbeing:
<ul><li>Physical Wellbeing: Medical, dental, and vision care
</li><li>Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
</li><li>Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
</li><li>Community Wellbeing: Paid Community Service Hours
</li><li>Career Wellbeing: Leadership Development
</li><li>Learn more about our Total Wellbeing program here.
</li></ul>What You&rsquo;ll Be Doing:
The Organizational Development (OD) Manager will play a critical role in shaping EQR&rsquo;s organizational effectiveness by leading initiatives in organizational design, performance management, and career pathing. This role is both strategic and hands-on &mdash; responsible for creating scalable frameworks, partnering with leaders across the enterprise, and ensuring that EQR&rsquo;s organizational structure, talent practices, and career architecture enable current and future business success.
Reporting to the Vice President of HR Transformation, the OD Manager will act as a trusted advisor to senior leaders and HR colleagues, ensuring EQR&rsquo;s people practices evolve in step with business priorities.
Essential Functions/Responsibilities
<ul><li>Partner with business leaders and HR Business Partners to assess organizational needs and design structures that align with business strategy and operating models.
</li><li>Lead organizational assessments, workforce sizing, role clarity initiatives, and reporting line analysis.
</li><li>Provide frameworks and tools for leaders to evaluate and evolve team effectiveness.
</li><li>Support change management planning for reorganizations, including communication strategies and manager enablement.
</li><li>Manage and continuously evolve EQR&rsquo;s enterprise-wide performance management process , ensuring it supports a culture of accountability, recognition, and development.
</li><li>Partner with HR and business leaders to refine goal setting, feedback, and performance calibration practices.
</li><li>Design and deliver training and tools for managers to improve the quality and impact of performance conversations.
</li><li>Monitor performance data and trends, providing insights and recommendations to senior leadership.
</li><li>Build and manage EQR&rsquo;s career pathing framework , enabling employees to understand and pursue opportunities for growth across functions and career stages.
</li><li>Collaborate with HR colleagues to align career architecture with job design, compensation, and learning programs.
</li><li>Create transparent tools and resources that support employee mobility, internal development, and succession planning.
</li><li>Partner with leaders to identify critical skills and roles, and ensure pathways exist to build talent pipelines internally.
</li><li>Work closely with Compensation, Talent Acquisition, Learning &amp; Development, and HR Business Partners to ensure seamless integration of OD practices into the broader People strategy.
</li><li>Lead project teams on OD initiatives, ensuring stakeholder alignment and delivery of measurable outcomes.
</li><li>Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public.
</li><li>Performs other duties as assigned.
</li></ul>The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company&rsquo;s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.
Education
<ul><li>Bachelor&rsquo;s degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, or related field; Master&rsquo;s preferred.
</li></ul>Experience
<ul><li>7+ years of progressive HR/OD experience with direct expertise in org design, performance management, and career frameworks .
</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
</li><li>Demonstrated experience leading organizational assessments, redesign initiatives, and performance management programs.
</li><li>Excellent facilitation, consulting, and communication skills; proven ability to influence across levels and functions.
</li><li>Experience in multifamily housing, real estate, or related service industries a plus
</li></ul>Salary: $113,446 - $150,000 / year; in addition to base salary, a discretionary annual bonus is provided.
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
Working Condition:
Physical and Visual Activities: Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the work environment. Ability to sit for prolonged periods. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. &rdquo;Commonly associated&rdquo; is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.
Work Environment : This position is a hybrid working environment, in-office and remote, in alignment with the company&rsquo;s corporate attendance policy.
Additional Information: Machines, Tools and Equipment, Software: Computer w/Internet and e-mail capabilities, Telephone, and Photocopier. Software to include Microsoft Office Suite and Google Suite (Gmail, Calendar, Docs/Sheets/Drive, etc.). 
Please note that this job description is not intended to provide an exhaustive listing of tasks, activities, or responsibilities required of the employee in this role. Tasks, responsibilities, and duties may change without notice.</div>
 <div><div>ABOUT US 
Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together. 
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<div>Our portfolio of high-quality properties in urban growth markets &ndash; New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver &ndash; provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That&rsquo;s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive. 
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<div>Equity Rewards
</div>When you join Equity Residential, you won&rsquo;t be treated as simply another employee &mdash; you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.
We recognize that everyone has different needs outside of work. That&rsquo;s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. 
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<div>Equity Values
</div>At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value &mdash; in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.
All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.</div>

Manager, Organizational Design

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