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Asyan Properties

We are seeking a skilled IT Specialist with a strong background in real estate operations and in-depth experience with Zoho CRM and related systems. As part of the team, you will play a critical role in supporting and optimizing the technology needs of our real estate business, ensuring smooth operations, and enhancing customer relationship management through Zoho solutions.Role &amp; Responsibilities<ul><li>Provide IT support for agents and office staff</li><li>Troubleshoot hardware, software, and network issues</li><li>Maintain company systems, emails, and backups</li><li>Zoho CRM administration</li><li>Support CRM, property listing platforms, and real estate software</li><li>Ensure data security and smooth daily operations</li></ul>Requirements<ul><li>Experience in IT support</li><li>Experience working in a real estate company is an advantage</li><li>Strong troubleshooting and technical skills</li><li>Knowledge of networks, computers, and system setup</li></ul>Job Type: Full-timeExperience: UAE Real Estate: 1 year (Preferred)Location: Dubai (Required)Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>The salary range for this role is AED 3500-4000. Does this align with your expectations?</li></ul>Experience:<ul><li>Real Estate: 1 year (Required)</li><li>Zoho: 2 years (Required)</li></ul>

IT Specialist

<div>
 
 
 Job Summary
 
 
 
 
 
 
 IT Specialist &ndash; Real Estate Sales &amp; Leasing | Dubai
 
 
 Location: Business Bay, Dubai, UAE
 
 
 Compensation: 3000 - 4000 AED
 
 
 
 
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Provide IT support for agents and office staff
 </li>
 <li>
 Troubleshoot hardware, software, and network issues
 </li>
 <li>
 Maintain company systems, emails, and backups
 </li>
 <li>
 Support CRM, property listing platforms, and real estate software
 </li>
 <li>
 Ensure data security and smooth daily operations
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Zoho CRM experience
 </li>
 <li>
 IT support experience in the UAE
 </li>
 <li>
 Strong troubleshooting and technical skills
 </li>
 <li>
 Knowledge of networks, computers, and system setup
 </li>
 <li>
 Experience working in a real estate company is an advantage
 </li>
 </ul>
 
 
 
 
 
 Take your real estate career to the next level with one of Dubai&rsquo;s most established brokerages.
 
 
 
 
 
 
 Job Type: Full-time
 
 
 Location: Dubai (Required)
 
</div>

The First Group Hospitality

<div>
 Be part of an iconic hospitality landmark
 
 
 Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.
 
 
 Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for
 
 Best International Hotel Architecture
 
 and
 
 Best Hotel Architecture Arabia
 
 . This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.
 
 
 Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.
 
 
 
 About The First Group Hospitality
 
 
 
 The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
 
 
 Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
 
 
 At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
 
 
 
 IT Systems Operations and Maintenance
 
 
 
 <ul>
 <li>
 Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.
 </li>
 <li>
 Ensure the smooth operation of all critical hardware &amp; applications.
 </li>
 <li>
 Implement regular system updates, patches, and security protocols to maintain system integrity.
 </li>
 <li>
 Align performance with an established matrix, with regular evaluations against predefined targets.
 
 
 
 </li>
 </ul>
 
 Managing New Projects and Technology Initiatives
 
 
 
 <ul>
 <li>
 Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.
 </li>
 <li>
 Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.
 </li>
 <li>
 Ensure all IT projects are completed on time, within budget, and meet quality standards.
 </li>
 <li>
 Evaluate and recommend innovative technology solutions to improve operations and guest experiences.
 </li>
 <li>
 Each IT Executive will be assigned to a cluster and will be expected to support IT operations within their cluster when a team member is on vacation.
 
 
 
 </li>
 </ul>
 
 Technical Support
 
 
 
 <ul>
 <li>
 Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.
 </li>
 <li>
 Address and resolve IT-related incidents within predefined service levels.
 </li>
 <li>
 Maintain detailed documentation of support activities in line with company policies.
 </li>
 <li>
 Provide training and technical guidance to team members and end-users.
 
 
 
 </li>
 </ul>
 
 Network Administration
 
 
 
 <ul>
 <li>
 Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.
 </li>
 <li>
 Configure and monitor network devices to ensure optimal performance and security.
 </li>
 <li>
 Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.
 </li>
 <li>
 Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.
 
 
 
 </li>
 </ul>
 
 Guest IT Support
 
 
 
 <ul>
 <li>
 Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.
 </li>
 <li>
 Work with other departments to enhance guest satisfaction through technology-driven solutions.
 
 
 
 </li>
 </ul>
 
 Data Security and Compliance
 
 
 
 <ul>
 <li>
 Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.
 
 
 
 </li>
 </ul>
 
 Asset and Inventory Management
 
 
 
 <ul>
 <li>
 Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.
 </li>
 <li>
 Assist in the procurement, installation, and configuration of IT equipment and software.
 
 
 
 </li>
 </ul>
 
 Collaboration and Communication
 
 
 
 <ul>
 <li>
 Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.
 </li>
 <li>
 Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.
 
 
 
 </li>
 </ul>
 
 Performance Metrics
 
 
 
 <ul>
 <li>
 Achievement of system uptime targets.
 </li>
 <li>
 Timeliness and efficiency in resolving IT issues.
 </li>
 <li>
 Guest and staff satisfaction scores related to IT services.
 </li>
 <li>
 Successful and timely completion of IT projects and technology initiatives.
 </li>
 <li>
 Adherence to IT budget and cost controls.
 </li>
 <li>
 Compliance with security and operational protocols.
 </li>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 At least 2 years of experience in an IT support or IT specialist role, preferably within the hospitality industry.
 </li>
 <li>
 Strong understanding of hotel systems, including PMS, POS, and booking platforms.
 </li>
 <li>
 Knowledge of network infrastructure, server management, and cybersecurity protocols.
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple properties and prioritize tasks effectively.
 </li>
 <li>
 Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.
 </li>
 </ul>
</div>

HamdanGlobal

We are seeking a highly skilled and proactive IT Specialist to support the technology infrastructure of our consultancy operations across the UAE. The ideal candidate will ensure smooth IT operations, provide technical support to internal teams, manage system performance, and implement effective technology solutions to enhance business productivity.Key Responsibilities<ul><li>Provide first- and second-level IT support to employees across multiple offices.</li><li>Troubleshoot hardware, software, network, and system issues (Windows/Mac/Linux).</li><li>Manage IT service requests, incidents, and escalations in a timely manner.</li><li>Install, configure, and maintain computers, servers, printers, routers, switches, and other IT equipment.</li><li>Monitor network performance and ensure high availability of systems.</li><li>Manage system updates, patches, and preventive maintenance.</li><li>Support cloud-based platforms (Microsoft 365, Google Workspace, Azure, AWS).</li><li>Oversee CRM/ERP systems used by the consultancy teams.</li><li>Manage user accounts, access rights, and IT security policies.</li><li>Implement and monitor cybersecurity measures (firewalls, antivirus, endpoint protection).</li><li>Ensure compliance with UAE data protection regulations and company IT policies.</li><li>Conduct vulnerability checks and support disaster recovery planning.</li><li>Maintain inventory of all IT assets and ensure timely upgrades and replacements.</li><li>Coordinate with external vendors, service providers, and telecom operators.</li><li>Assist in procurement of hardware, software, and IT services.</li><li>Maintain IT documentation, including network diagrams, inventory logs, and user guides.</li><li>Prepare periodic IT performance and incident reports.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, computer science, or a related field.</li><li>Minimum 3&ndash;7 years of UAE experience in IT support or IT administration.</li><li>Strong knowledge of Windows &amp; macOS, networking (LAN/WAN, VPN, Firewalls), Microsoft 365/Azure, Cloud solutions (AWS/Azure), ITSM tools</li><li>Experience in cybersecurity best practices.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li></ul>Preferred Qualifications<ul><li>IT certifications such as CCNA, MCSE, CompTIA A+/Network+/Security+, and ITIL.</li><li>Experience supporting remote and hybrid teams.</li><li>Familiarity with CRM/ERP systems used in consulting environments.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED7,000.00 per month

XCMG Gulf Trading 

Job Overview:We are seeking a skilled and proactive ERP IT Specialist to manage, maintain, and enhance our ERP systems. The ideal candidate will act as the primary point of contact for all ERP-related requirements, providing technical support, system upgrades, user training, and process optimization to ensure efficient business operations.Key Responsibilities:<ul><li>Manage the daily operation, configuration, and maintenance of the ERP system.</li><li>Coordinate with ERP vendors and service providers for system updates, troubleshooting, and new module implementation.</li><li>Develop and generate business reports and dashboards as required by different departments (Sales, Finance, HR, Logistics).</li><li>Provide technical support and training for ERP users across various departments.</li><li>Analyze current business processes and recommend and implement system improvements.</li><li>Ensure data integrity, security, and regular backup of the ERP system.</li><li>Troubleshoot system errors, bugs, and performance issues, ensuring timely resolution.</li><li>Collaborate with department heads to customize ERP functionalities according to operational needs.</li><li>Conduct regular audits and reviews of system data, configurations, and workflows.</li><li>Maintain documentation of system configurations, procedures, and user guides.</li><li>Support the integration of third-party software with the ERP system.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum 3-5 years of experience in ERP administration, preferably within trading, construction equipment, or machinery industries.</li><li>Strong understanding of ERP systems (SAP, Oracle, Microsoft Dynamics, or other relevant systems).</li><li>Hands-on experience in ERP system customization, reporting tools, and database management.</li><li>Excellent problem-solving, analytical, and communication skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Familiarity with UAE labor regulations and business operations is an advantage.</li></ul>Preferred Skills:<ul><li>Knowledge of SQL, Power BI, or similar reporting tools.</li><li>Experience in integrating ERP with CRM, HRMS, and other enterprise applications.</li><li>Project management experience in ERP implementations or upgrades.</li></ul>Job Types: Full-time, Permanent, Contract

ERP IT Specialist

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
The IT Support Specialist is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security. 
Duties &amp; Responsibilities
Technical Support &amp; Troubleshooting<ul><li>
Provide first-level technical support for hardware, software, network, and system issues.</li><li>
Diagnose and resolve technical problems via phone, email, remote tools, or in person.</li><li>
Log, track, and manage support tickets ensuring timely resolution.</li><li>
Escalate complex issues to higher-level IT staff when necessary.</li></ul>
Hardware &amp; Software Management<ul><li>
Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</li><li>
Perform software installation, updates, and patches according to IT policies.</li><li>
Ensure all devices are functioning effectively and securely.</li></ul>
Network &amp; System Support<ul><li>
Assist in monitoring network performance, connectivity, and security.</li><li>
Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.</li><li>
Support user account management including password resets and access permissions.</li></ul>
User Support &amp; Training<ul><li>
Provide guidance to employees on proper use of systems and applications.</li><li>
Conduct basic IT induction for new employees (email setup, system access, policies, etc.).</li><li>
Prepare user-friendly documentation, FAQs, and guides.</li></ul>
Maintenance &amp; Monitoring<ul><li>
Perform routine checks on systems, backups, antivirus, and security updates.</li><li>
Maintain IT inventory including hardware, software licenses, and accessories.</li><li>
Ensure compliance with company IT policies and cybersecurity best practices.</li></ul>
Coordination &amp; Administration<ul><li>
Coordinate with vendors for repairs, service renewals, and procurement.</li><li>
Support IT projects such as system upgrades, migrations, and new software rollouts.</li><li>
Maintain accurate records of IT assets, service logs, and user requests.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).</li><li>
5-8 years of experience as IT Support.</li><li>
Experience in troubleshooting in a corporate, multi-user environment is an advantage.</li><li>
Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.</li><li>
Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).</li><li>
Familiarity with Microsoft 365, email configuration, and cloud apps.</li><li>
Ability to troubleshoot printers, scanners, and other peripherals.</li><li>
Knowledge of antivirus tools, security best practices, and system updates.</li><li>
Basic experience with Active Directory, user account creation, and permissions</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent communication and customer service skills.</li><li>
Time management and ability to prioritize tasks efficiently.</li><li>
Ability to work independently and in a team environment.</li><li>
High attention to detail, discipline, and professionalism.</li><li>
CompTIA A+</li><li>
CompTIA Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li><li>
Cisco CCNA (basic networking knowledge preferred)</li><li>
Google IT Support Professional Certificate</li><li>
UAE Driving license mandatory</li></ul> 
Additional Information 
Please note that only shortlisted candidates will be contacted</div>

IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

Al Merkaz General Trading

We are looking for a highly skilled IT Support Specialist with strong technical expertise in IT systems, networks, CCTV, and SIRA-related operations. The ideal candidate must hold a Bachelor&rsquo;s degree in Computer Science or an equivalent IT-related bachelor&rsquo;s degree, and have hands-on experience in managing IT infrastructure, security systems, and surveillance equipment.Key Responsibilities:<ul><li>Provide daily IT support across the company including desktops, laptops, printers, and software applications.</li><li>Install, configure, and maintain LAN/WAN networks, routers, switches, access points, and network security systems.</li><li>Manage CCTV systems including installation, configuration, troubleshooting, NVR/DVR handling, and monitoring performance.</li><li>Handle all network camera setups, IP configuration, recording backups, and regular maintenance.</li><li>Perform network cabling, fiber/UTP cabling, patching, labeling, and cable management.</li><li>Manage and maintain servers, backup systems, firewalls, and IT security protocols.</li><li>Handle SIRA-related tasks including CCTV compliance, security system checks, and coordination with SIRA requirements.</li><li>Install and manage biometric access control systems, attendance systems, and door access devices.</li><li>Regularly monitor system performance and troubleshoot issues to ensure smooth business operations.</li><li>Maintain documentation of IT assets, network diagrams, and technical reports.</li><li>Support users with hardware/software issues and provide training when required.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Computer Science or equivalent IT-related bachelor&rsquo;s degree (mandatory).</li><li>Minimum 2&ndash;4 years of proven experience in IT support, networks, and CCTV systems.</li><li>Strong knowledge of network equipment (routers, switches, firewalls).</li><li>Experience in CCTV installation, network cameras, and NVR/DVR management.</li><li>Experience with cabling, network layout, and cable management.</li><li>Knowledge of SIRA standards and previous SIRA-related work (preferred).</li><li>Understanding of server administration, backup solutions, and IT security.</li><li>Ability to troubleshoot hardware, software, and network issues efficiently.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work independently and handle multiple tasks.</li></ul>Preferred Skills:<ul><li>SIRA certification or experience with SIRA inspections.</li><li>Experience with access control and biometric systems.</li><li>Basic knowledge of VoIP phones and PBX systems.</li><li>Knowledge of cloud services and virtualization (optional but beneficial).</li></ul>Job Type: Full-timePay: From AED2,000.00 per month

IT Support Specialist

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IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

IT Support Specialist