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it support engineer

Zapegg Tax Consultant

<div><p>Zapegg Tax Consultant is seeking a skilled and proactive <b>IT Support Engineer</b> to join our team in <b>Dubai</b>. This role is ideal for someone who enjoys troubleshooting technical issues, maintaining IT systems, and providing exceptional support to ensure smooth business operations.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, servers, and network devices.</li>
<li>Monitor IT systems to ensure optimal performance and security.</li>
<li>Assist employees with technical problems and provide timely resolutions.</li>
<li>Maintain and update IT documentation, including system configurations and procedures.</li>
<li>Collaborate with vendors and service providers for technical support and equipment maintenance.</li>
<li>Ensure data backups and disaster recovery plans are in place and tested regularly.</li>
<li>Support IT projects, upgrades, and implementation of new technologies.</li>
<li>Train staff on best practices for software and hardware usage.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li>
<li>Proven experience as an IT Support Engineer, IT Technician, or similar role.</li>
<li>Strong knowledge of computer systems, networks, and operating systems.</li>
<li>Proficiency in troubleshooting hardware, software, and network issues.</li>
<li>Excellent problem-solving, communication, and organizational skills.</li>
<li>Ability to work under pressure and handle multiple technical issues simultaneously.</li>
</ul>
<p>Joining Zapegg Tax Consultant in <b>Dubai</b> as an <b>IT Support Engineer</b> offers a rewarding opportunity to support and enhance the company&rsquo;s IT infrastructure. If you are proactive, tech-savvy, and committed to delivering excellent IT support, we encourage you to apply.</p></div>

IT Support Engineer

Zahr Freighters

<div><p>Zahr Freighters, a leading logistics and freight solutions provider in <b>Dubai</b>, is seeking a skilled and proactive <b>IT Support Engineer</b> to join our team. This role is ideal for a tech-savvy professional who enjoys troubleshooting, maintaining IT systems, and ensuring seamless technology operations within a fast-paced logistics environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, servers, and office applications</li>
<li>Troubleshoot and resolve IT issues promptly to minimize downtime</li>
<li>Monitor system performance, security, and backups to ensure data protection</li>
<li>Assist employees with IT queries via phone, email, or in-person support</li>
<li>Maintain IT inventory, licenses, and documentation of IT assets</li>
<li>Implement IT policies, updates, and security protocols</li>
<li>Coordinate with external vendors and service providers for technical support when required</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar IT role</li>
<li>Strong knowledge of Windows, macOS, Linux, and networking concepts</li>
<li>Experience troubleshooting hardware, software, and office applications</li>
<li>Familiarity with IT security practices and data protection measures</li>
<li>Excellent problem-solving, organizational, and communication skills</li>
<li>Ability to manage multiple tasks independently and prioritize effectively</li>
</ul>
<p>At <b>Zahr Freighters</b>, we recognize that reliable IT systems are crucial for smooth logistics operations. As our <b>IT Support Engineer</b> in Dubai, you will play a key role in ensuring seamless technology performance, supporting staff, and maintaining a secure IT environment. If you are passionate about technology and proactive problem-solving, we invite you to join our team.</p></div>

Trustbend Logistics

<div><p>Trustbend Packers &amp; Movers is seeking a skilled and proactive <b>IT Support Engineer</b> to join our growing team in <b>Dubai</b>. This role is ideal for someone who can manage day-to-day technical operations, troubleshoot system issues, and ensure smooth IT functionality across all departments. If you are passionate about technology and problem-solving, this position offers a dynamic and rewarding environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, networks, and internal systems.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor network performance and ensure secure and uninterrupted connectivity.</li>
<li>Troubleshoot issues related to email, applications, system access, and connectivity.</li>
<li>Assist in setting up user accounts, access controls, and system permissions.</li>
<li>Perform regular system backups, updates, and preventive maintenance.</li>
<li>Coordinate with external vendors for IT equipment and service-related issues.</li>
<li>Maintain IT asset records and ensure timely repairs or replacements.</li>
<li>Support employees with remote access and company software usage.</li>
<li>Ensure all IT operations follow company security policies and best practices.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Minimum 1&ndash;2 years of experience in IT support or technical helpdesk roles.</li>
<li>Strong knowledge of Windows OS, networking, hardware troubleshooting, and MS Office.</li>
<li>Familiarity with basic cybersecurity practices.</li>
<li>Excellent communication, analytical, and problem-solving skills.</li>
<li>Ability to work under pressure and manage multiple tasks efficiently.</li>
</ul>
<p>Joining Trustbend Packers &amp; Movers in <b>Dubai</b> as an IT Support Engineer gives you the chance to be part of a team that values innovation, efficiency, and reliability. If you are ready to support a smooth technological workflow and help enhance operational performance, we look forward to having you onboard.</p></div>

POSRA TECHNOLOGY LLC SPC

<p>We are seeking a skilled and motivated <b>IT Support Engineer</b> to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting hardware and software issues, and maintaining IT systems to ensure smooth daily operations. A valid driving license is <b>mandatory</b> as the role involves visiting client sites.</p><p>Responsibilities:</p><ul><li>Provide on-site and remote IT support to users and clients</li><li>Install, configure, and maintain computers, printers, POS systems, and networking devices</li><li>Diagnose and troubleshoot hardware, software, and system issues</li><li>Maintain system performance, security, and data backups</li><li>Set up and support email, internet.</li><li>Maintain IT documentation and service reports</li><li>Ensure timely resolution of technical problems</li><li>Travel to client locations for installation and support services</li></ul><p>Requirements:</p><ul><li>Proven experience as an IT Support Engineer or similar role</li><li>Good knowledge of Windows OS, networking concepts, and troubleshooting</li><li>Understanding of hardware, printers, routers, and basic server systems</li><li>Strong communication and problem-solving skills</li><li>Ability to work independently and under pressure</li><li><b>Valid driving license (mandatory)</b></li><li>Willingness to travel as required</li><li>Diploma / Degree in IT or related field (preferred)</li></ul><p>Benefits:</p><ul><li>Competitive salary</li><li>Company vehicle / travel allowance (if applicable)</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul><p>How to Apply:</p><p>Interested candidates may send their CV to hr@techcogrp.com or apply directly through Indeed.</p><p>Job Type: Full-time</p><p>Pay: From AED2,500.00 per month</p>

Asasi Dubai

<p>Immediate Hiring</p><p>We are looking for a skilled and customer-focused <b>IT Support Engineer</b> to join our team. In this role, you will provide technical assistance to employees, troubleshoot hardware and software issues, and support the delivery of reliable IT services across the organization.</p><p><b>Key Responsibilities</b></p><ul><li>Provide Level 1/2 technical support to end users via ticketing system, email, chat, and in person</li><li>Install, configure, and maintain hardware (laptops, desktops, printers, mobile devices)</li><li>Troubleshoot Windows/macOS/Linux OS issues</li><li>Support productivity tools such as Microsoft 365, Google Workspace, VPN, VMware, shophos and collaboration apps</li><li>Manage user accounts, permissions, and security settings in Active Directory/Azure AD</li><li>Assist with network troubleshooting (Wi-Fi, switches, routers, server, connectivity issues)</li><li>Maintain IT asset inventory and ensure timely patching and updates</li><li>Document solutions, create knowledge base articles, and improve support processes</li><li>Collaborate with IT teams to implement new technologies and improvements</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per year</p><p>Application Deadline: 15/12/2025<br/>Expected Start Date: 15/12/2025</p>

DEDIENNE AEROSPACE

<p></p><div><ul><p><i>Duba&iuml;, United Arab Emirates</i></p><div><p>
DEDIENNE AEROSPACE is a world leader in design, manufacturing and maintenance of aeronautical tooling. For more than 50 years, our products have demonstrated our expertise, quality of service and technique, all at the cutting edge of industrial performance, in order to provide maximum satisfaction to our customers (aircraft manufacturers, engine manufacturers, MRO companies, leasers, and others).</p><p>
DEDIENNE AEROSPACE is an international company that operates on every continent and close to its customers, ensuring proximity and a high-quality after-sales service in locations such as Miami, Cincinnati, Quer&eacute;taro, Dubai, Singapore, Zhuhai, Shanghai, Derby, Doha, Istanbul, Jeddah, Toulouse, Paris and many more locations worldwide. The diverse range of licenses acquired (e.g. with manufacturers of engines, aircraft and equipment), as well as our partnerships with Original Equipment Manufacturers, enable us to position ourselves on the market with strength and credibility and guarantee our sustainable growth.</p><p>
Our employees with their variety of cultural backgrounds and nationalities &ndash; are our biggest asset, and actively participating in dynamic, ambitious projects with robust values advocated by the company: working in a company of moderate size yet operating on an international scale, while gearing each project towards one objective and that is customer satisfaction.</p><p>
If you are dynamic, relish a challenge and working in a multicultural and international environment, join us now!</p></div><p>
CONTEXT</p><div><p>
We are looking for a highly organized and detail-oriented IT Support Engineer to join our IT department. The successful candidate will play a key role in IT support and carry out management and maintenance operations of IT infrastructures to ensure optimal and secure access to the company&rsquo;s information system and provide user support and contribute to the deployment and maintenance of infrastructure, network, or application solutions based on the evolution or maintenance needs defined by management.</p><p>
Organize the administration of the Enterprise Resource Planning (ERP) software, handle reported incidents and defects, and implement updates across all Dedienne Aerospace sites (MEA&amp;T). Maintain the relationship with the ERP service provider and jointly define the direction of future developments based on the company&rsquo;s need and ensuring timely deliveries while adhering to company policies and quality standards.</p></div><p>
JOB DESCRIPTION</p><div><p>
As an IT Support Engineer, you will report directly to the IT Manager and will be an integral part of our IT team.</p><div>
Internal Relations:<br>
<ul><li>Collect and process requests from all staff, operational departments, and subsidiaries regarding IT support.</li><li>ADV &amp; Logistics Department: manage the flow of IT equipment sent to and received from company sites and subsidiaries.</li><li>IT Department teams: ERP project organization, information sharing on incident resolution</li><li>Interaction with all functional departments, sites, and subsidiaries of Dedienne Aerospace regarding ERP administration (MEA&amp;T)</li><li>ToolLive: ensure consistency between the ERP and the ToolLive digital platform, create exchange protocols between both systems.</li></ul></div><div>
External Relations:<br>
<ul><li>IT equipment suppliers: translate the needs of company sites and departments.</li><li>Clients: exchange data between different information systems.</li><li>External service providers: collaborate during specific assignments.</li><li>ERP provider and software publisher: coordinate ERP development projects based on business requirements</li></ul></div><div>
Key Duties and Responsibilities:<br>
<ul><li>Select solutions defined by internal company processes to provide IT support to sites and departments.</li><li>Scope includes all sites and subsidiaries of Dedienne Aerospace (MEA&amp;T).</li><li>Define technical solutions in line with internal processes and management directives, optimize assigned methods and resources</li><li>Comply with Dedienne Aerospace&rsquo;s policies and ethical standards regarding environmental protection, quality, health and psychosocial risk prevention, workplace safety, cybersecurity, and regulatory compliance.</li><li>Occasional travel to Dedienne Aerospace sites in France and MEA&amp;T regions is required.</li></ul></div><div>
Key Activities<br>
<ul><li>Help maintain the IT systems within scope: network access, hardware warranties, software keys, and license management.</li><li>Perform installation, maintenance, or replacement of IT equipment at sites, with internal teams and/or service providers: install and configure equipment based on needs, recommend and customize software solutions.</li><li>Compile and organize requests from departments and subsidiaries: application changes, IT equipment management, supply and/or replacement of hardware.</li><li>Maintain and update applications and systems and ensure traceability of operations and licenses.</li><li>Gather user feedback, assess priorities and criticality, and implement corrective, preventive, or improvement actions as defined in the company&rsquo;s IT maintenance procedures.</li><li>Manage access rights and inform users about assigned components.</li><li>Manage ERP-related incidents: handle incident tickets, diagnose issues, recommend resolution paths</li><li>Track incidents and update statuses across various Information Systems (IS), inform users based on their involvement and the impact of incidents</li><li>Recommend and deploy technical solutions, escalate residual issues or software bugs to management or the ERP provider, suggest internal preventive and corrective actions across impacted domains (production, purchasing, sales, etc.)</li><li>Collaborate with ToolLive teams and implement data exchange protocols between ToolLive and the ERP</li><li>Lead ERP upgrade projects: follow established timelines, coordinate phases with relevant departments and sites, provide internal technical support, organize ERP provider interventions, test and deploy updates and fixes</li><li>Test ERP updates in a separate environment, develop and validate fixes based on test results</li><li>Deploy validated ERP updates in the production environment across all relevant departments and sites</li><li>Test publisher updates across all departments and sites: perform separate environment testing post-deployment, report persistent bugs and issues to the ERP provider</li><li>Conduct training and awareness sessions for team members and managers affected by ERP updates, ensure long-term technical support for deployed projects</li><li>This job description outlines the core activities and skills related to the role. It is not exhaustive and may be modified or expanded based on company needs.</li></ul></div></div><p>
PROFILE</p><div><div>
Knowledge<br>
<ul><li>BE/BTECH/DIPLOMA in COMPUTER SCIENCE or a related field</li><li>Understanding of information systems operations</li><li>Network and infrastructure administration methods</li><li>Cybersecurity rules and constraints</li><li>IT asset management techniques</li><li>Project management methodologies</li><li>ERP concepts and programming principles</li><li>Understand project management methodologies</li><li>Understand how digital databases operate</li><li>Understand incident management processes</li><li>Know the programming languages used in production: L4G, SQL</li></ul></div><div>
Technical Skills<br>
<ul><li>Identify and assess IT needs</li><li>Install and configure IT hardware or software</li><li>Manage incidents and breakdowns</li><li>Use digital tools relevant to the role</li><li>Coordinate technical projects</li><li>Diagnose and resolve ERP incidents</li><li>Conduct tests in isolated environments</li><li>Deploy updates and fixes in production</li><li>Handle deployment-related incidents</li><li>Use dedicated digital tools</li><li>Communicate effectively in written and spoken English</li></ul></div><div>
Soft Skills<br>
<ul><li>Work methodically and organize tasks</li><li>Build trust-based relationships</li><li>Unite and support change</li><li>Promote results and performance</li><li>Propose, influence, and improve</li><li>Demonstrate responsibility and confidentiality</li><li>Collaborate effectively in a team</li></ul></div></div><p>
WHY JOIN US ?</p><div><ul><li>We invest in your professional development with training programs and career advancement opportunities.</li><li>Work with international suppliers, carriers, and logistics networks to gain valuable global experience.</li><li>Collaborative and inclusive work environment</li><li>Competitive compensation and benefits package</li></ul><p>
Equal Opportunity Employer :<br>
At DEDIENNE AEROSPACE, we believe that diversity and inclusion are key to driving innovation and success. We value the unique contributions that each individual brings to the team and are dedicated to fostering a culture of diversity where different perspectives are valued and embraced. Our hiring decisions are based on qualifications, merit, and business needs, ensuring a fair and transparent recruitment process.</p><p>
If you are passionate about quality and have a track record of ensuring excellence, we would love to hear from you. Please submit your CV to hr.mea@dedienne-aero.com</p></div></ul><div><p>
</p><p>LOCATION</p><div><p>
Duba&iuml;, United Arab Emirates</p></div></div></div><p></p>

IT Support Engineer – F/M

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 A leading organization is seeking an experienced
 <strong>
  IT Engineer
 </strong>
 to deliver exceptional end-user support and ensure operational stability across assigned sites and projects. This role involves close collaboration with internal teams, external vendors, and third-party support providers to maintain infrastructure reliability and drive customer satisfaction.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide expert-level technical support to end users, diagnosing and resolving complex hardware, software, and network issues.
  </li>
  <li>
   Assist in planning and executing IT projects, including system upgrades, hardware refresh cycles, and software deployments.
  </li>
  <li>
   Participate in proof of concepts to define technology direction and enable business strategy.
  </li>
  <li>
   Communicate and validate program architecture with infrastructure, project management, and technology services teams.
  </li>
  <li>
   Ensure adherence to SLA requirements and maintain standardized documentation for procedures and configurations.
  </li>
  <li>
   Follow data retention, backup, and recovery plans.
  </li>
  <li>
   Collaborate with cross-functional teams (infrastructure, security, application support) to resolve technical issues efficiently.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science or equivalent.
  </li>
  <li>
   5+ years of experience in infrastructure/operations design and deployment.
  </li>
  <li>
   5+ years in server and network management for medium to large organizations.
  </li>
  <li>
   2+ years in implementing security requirements.
  </li>
  <li>
   Strong understanding of Microsoft Office 365 and Azure.
  </li>
  <li>
   Familiarity with IT helpdesk tools (e.g., ManageEngine, Zoho, SolarWinds).
  </li>
  <li>
   Knowledge of Unified Communication platforms, firewalls, managed switches, and web application firewalls.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Teamwork, communication, and integrity.
  </li>
  <li>
   Strong analytical skills, infrastructure management, and customer orientation.
  </li>
  <li>
   Knowledge of ITIL, ISO compliance frameworks, and ticketing systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Halian Group:
  <br/>
  <br/>
 </strong>
 With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
 <br/>
 <br/>
 Our resourcing and smart services help you to realize tomorrow&rsquo;s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
 <br/>
 <br/>
 At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
 <br/>
 <br/>
 IT Engineer in Dubai, United Arab Emirates
 <br/>
 <br/>
</div>


IT Engineer (m/f/d)

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IT Support Engineer – F/M

IT Engineer (m/f/d)