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it support engineer

BlackStone eIT

<div>BlackStone eIT is looking for a dedicated IT Support Engineer to join our team. In this role, you will be responsible for providing technical support to our clients, resolving hardware and software issues, and ensuring efficient operation of IT systems.
As an IT Support Engineer at BlackStone eIT, you will play a critical role in maintaining the satisfaction of our customers and optimizing the performance of our technology solutions.
Key Responsibilities<ul><li><ul><li>
Provide first and second-level technical support for end users.</li><li>
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.</li><li>
Support Microsoft Windows operating systems and business applications.</li><li>
Manage user accounts, permissions, email accounts, and access rights.</li><li>
Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.</li><li>
Monitor and maintain IT infrastructure, servers, and network devices.</li><li>
Install software updates, security patches, and operating system upgrades.</li><li>
Respond to service requests and incidents through the ticketing system within defined SLAs.</li><li>
Escalate complex technical issues to senior engineers or vendors when required.</li><li>
Support virtualization environments such as VMware and Hyper-V.</li><li>
Assist with backup, recovery, and disaster recovery procedures.</li><li>
Maintain accurate records of incidents, solutions, and asset inventory.</li><li>
Support cybersecurity initiatives by implementing security policies and best practices.</li><li>
Prepare technical documentation, user guides, and knowledge base articles.</li><li>
Coordinate with third-party vendors for hardware repairs and software support.</li></ul></li></ul> 

Requirements 
<ul><li>
Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles.</li><li>
Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>
Proven experience as an IT Support Engineer or similar role.</li><li>
Excellent knowledge of computer systems, mobile devices, and other tech products.</li><li>
Familiarity with remote desktop applications and help desk software.</li><li>
Strong problem-solving and communication skills.</li><li>
Ability to diagnose and resolve basic technical issues efficiently.</li><li>
Good organizational and time management abilities.</li><li>
Customer-oriented attitude and ability to explain technical issues in a clear manner.</li><li>
Willingness to learn and keep up-to-date with the latest technologies.</li></ul> 

Benefits 
<ul>
<li>Proven experience as a System Administrator or similar role.</li>
<li>Strong knowledge of Microsoft 365 administration and Azure Active Directory.</li>
<li>Experience with Windows Server (2016/2019/2022), virtualization (Hyper-V or VMware), and networking fundamentals.</li>
<li>Familiarity with PowerShell scripting for automation and administration.</li>
<li>Understanding of security best practices and compliance frameworks.</li>
<li>Excellent problem-solving and communication skills.</li></ul></div>

IT Support engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai. This role is ideal for a professional who can provide technical support, maintain IT infrastructure, and ensure the smooth operation of systems that support our logistics and business operations.
Key Responsibilities:
<ul><li>Provide technical support for hardware, software, network, and system-related issues.</li>
<li>Install, configure, and maintain computers, printers, scanners, and other IT equipment.</li>
<li>Troubleshoot and resolve technical problems in a timely and efficient manner.</li>
<li>Monitor network performance and ensure system security and reliability.</li>
<li>Manage user accounts, passwords, email systems, and access permissions.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Maintain IT documentation, support tickets, and asset inventory records.</li>
<li>Assist with the implementation of new software, hardware, and technology solutions.</li>
<li>Coordinate with external vendors and service providers when necessary.</li>
</ul>Requirements:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, technical support, or system administration.</li>
<li>Strong knowledge of computer hardware, software, networking, and troubleshooting.</li>
<li>Experience with Windows operating systems, Microsoft 365, and network administration.</li>
<li>Familiarity with cybersecurity practices and data protection procedures.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication and customer service abilities.</li>
</ul>Skills &amp; Competencies:
<ul><li>Technical troubleshooting and diagnostic skills</li>
<li>Strong knowledge of IT infrastructure and networking</li>
<li>Time management and multitasking abilities</li>
<li>Attention to detail and problem-solving capabilities</li>
<li>Ability to work independently and collaboratively</li>
</ul>At Noorka Logistics, reliable technology systems are essential for maintaining efficient logistics operations and business continuity. This IT Support Engineer position in Dubai offers an excellent opportunity to advance your technical career while contributing to a dynamic and growing logistics organization.</div>

IT Support Engineer

First Flight Courier ME LLC

We are seeking a skilled IT Support Engineer to join our team at First Flight Couriers LLC. As an IT Support Engineer, you will play a crucial role in maintaining and managing our organization's IT infrastructure. The ideal candidate will have a strong understanding of hardware, networking, and basic knowledge about software and APIs, coupled with a minimum of four years of relevant experience.Responsibilities:<ul><li>Install, configure, and maintain hardware and software components of our IT infrastructure, including endpoints such as desktops, laptops, and printers.</li><li>Troubleshoot hardware, software, and network issues to ensure smooth operations.</li><li>Implement and manage endpoint security solutions to protect against malware, viruses, and unauthorized access.</li><li>Configure and manage firewalls to control incoming and outgoing network traffic, ensuring network security and compliance with organizational policies.</li><li>Experience with system monitoring tools and security protocols.</li><li>Monitor endpoint and firewall logs for security incidents and anomalies, taking proactive measures to mitigate risks.</li><li>Provide technical support and assistance to end-users.</li><li>Collaborate with other IT team members and departments to implement new technology solutions.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field (preferred). Equivalent experience or relevant certifications may be considered.</li><li>Minimum of four years of experience as an IT Administrator or similar role, with specific experience</li><li>Strong understanding of endpoint security concepts, including antivirus, and endpoint detection and response (EDR).</li><li>Proficiency in troubleshooting endpoint and firewall issues, including network connectivity and access control problems.</li><li>Familiarity with industry-standard endpoint security tools and firewall management platforms.</li><li>Excellent communication and interpersonal skills, with the ability to communicate technical concepts effectively.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li><li>Commitment to continuous learning and professional development in the field of endpoint security and firewall administration.</li></ul>Pay: Up to AED3,000.00 per monthWork Location: In person

ZAYED CHARTERED ACCOUNTANT FOR AUDITING-SOLE PROPRITORSHIP L.L.C

We are seeking a skilled and proactive IT Support Executive to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and resolving hardware, software, and network issues to ensure smooth day-to-day operations. This role requires close collaboration with staff across departments to address IT needs promptly and efficiently, while maintaining high standards of service and security.Key Responsibilities<ul><li>Install, configure, and provide technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalating complex issues to relevant teams when necessary.</li><li>Respond promptly to support requests, ensuring a high level of user satisfaction.</li><li>Support staff in adopting AI tools (e.g., Microsoft Copilot, ChatGPT, Claude or similar) for daily tasks.</li><li>Maintain accurate and up-to-date documentation of IT assets, configurations, network diagrams, and system setups.</li><li>Manage and maintain on-premises servers, including regular monitoring, patching, and performance checks.</li><li>Perform regular maintenance, cleaning, and firmware/software updates on biometric devices.</li><li>Perform server backups and restorations using Windows Server Backup (wbadmin) to ensure data integrity and disaster recovery readiness.</li><li>Create, manage, and maintain Active Directory users, groups, and organizational units (OUs).</li><li>Configure and manage Group Policy Objects (GPOs) to enforce security, access, and system settings across the network.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>Minimum of 3 years of proven experience as an IT Support Engineer/Executive or similar role in the UAE.</li><li>ITIL 4 certification (preferred).</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li></ul>Ability to work independently and as part of a team, with a strong sense of accountability and ownershipPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

CONVRGNT VALUE ENGINEERING LLC

We are seeking a motivated and skilled IT Support Engineer to provide day-to-day technical support to end users and assist in maintaining IT systems across office and project sites. The ideal candidate should possess strong troubleshooting skills and hands-on experience in IT infrastructure support, preferably within a construction project environment.Key Responsibilities<ul><li>Provide first-line IT support to users via phone, email, remote access, and onsite assistance.</li><li>Troubleshoot hardware and software issues, including Windows OS, Microsoft Office applications, printers, desktops, and laptops.</li><li>Install, configure, and maintain desktops, laptops, peripherals, and standard business applications.</li><li>Manage user accounts, password resets, and email configurations.</li><li>Support network connectivity issues, including LAN, Wi-Fi, and internet access.</li><li>Install, configure, and troubleshoot printers and shared devices.</li><li>Assist in system upgrades, maintenance activities, and IT infrastructure improvements.</li><li>Maintain IT asset inventory and update asset records regularly.</li><li>Support employee onboarding and offboarding activities, including workstation setup and account management.</li><li>Document IT issues, resolutions, and standard operating procedures.</li></ul>Basic Networking Support<ul><li>Troubleshoot LAN and Wi-Fi connectivity issues.</li><li>Configure IP settings and perform basic network setup.</li><li>Support printer sharing and device connectivity.</li><li>Escalate complex network issues to senior IT personnel when required.</li></ul>Requirements<ul><li>Bachelor's Degree in Information Technology, Computer Science, or a related field.</li><li>7&ndash;9 years of IT Support experience.</li><li>UAE construction company experience is highly preferred and will be considered a strong advantage.</li><li>Strong knowledge of Windows Operating Systems, Microsoft Office Suite, and hardware troubleshooting.</li><li>Good understanding of networking fundamentals, including TCP/IP, LAN, and Wi-Fi.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work effectively in a fast-paced construction project environment.</li><li>Immediate joiners are highly preferred.</li></ul>Preferred Skills<ul><li>Positive attitude and strong team-player mentality.</li><li>Hands-on experience with IT hardware installation and maintenance.</li><li>Ability to work independently and manage multiple support requests.</li><li>Willingness to learn and grow within the IT infrastructure field.</li></ul>Salary &amp; Benefits<ul><li>Salary: As per company standards and candidate experience.</li><li>Benefits: As per UAE Labour Law and company policy.</li></ul>Work Location: In person

CMT Technologies LLC

Full job descriptionWe're looking for a skilled IT Support Engineer that handles Core Network functions, with expertise in Cisco, Firewall, Mobility controllers, Wi-Fi connectivity, and network troubleshooting.Responsibilities:<ul><li>Provision devices using Cisco, Aruba,</li><li>Ensure Wi-Fi connectivity with Aruba APs, including site surveys and documentation</li><li>Monitor network availability and create tickets for L3 support</li><li>Handle L1 &amp; L2 troubleshooting for the complete solution</li><li>Configure AP profiles, groups, and policies as needed</li><li>Implement L2 authentication (SSID, MAC, 802.1x, WEP) and L3 authentication (Captive Portal)</li><li>Implement and configure new core devices (Controllers, NMSs, Routers, SWs, FWs, etc.)</li><li>Conduct performance monitoring, reporting, and optimizations</li></ul>Qualifications Requirement:<ul><li>Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience</li><li>Minimum 3+ Years of relevant experience.</li><li>Should have excellent knowledge in IPv4, IPv6, routing, switching, various topologies, Access points, WLAN Controllers, in-Home Router, IPv4 / IPv6, TR-069, IPSEC, QoS, 802.11.</li><li>Excellent knowledge in routing, switching protocols. Knowledge in SNMP, RADIUS, CAPWAP, LWAP protocols is a plus.</li><li>Experience writing and developing detailed test cases and test plans.</li><li>Must possess expert skills and experience with server, desktop operating systems and applications (Windows, Linux).</li><li>Strong work ethic with a desire to meet and exceed personal and business goals.</li><li>Expert level communication, documentation, teamwork skills.</li></ul>Job Type: Full-timePay: AED 3000 - AED 4,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Cisco Routing &amp; Swicting</li><li>Aruba Wireless Systems</li><li>Networking: 3 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Must)</li><li>Personal Car</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have UAE experience , if yes how many years ?</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li><li>CCNA (Preferred)</li></ul>Work Location: In person

Tektronix Technology Systems

Coordination, Planning &amp; Budgeting Coordination with HR for new joiner and onboarding requirements Planning and forecasting of future IT asset and software requirements Preparation and submission of budget requirements for IT assets and software procurement Alignment with business needs to ensure timely availability of required IT resources End-User Support First-line support for end users (hardware, software, and access issues) Providing the IT Assets and required Software licenses for the new onboarding users Hardware troubleshooting and basic repair coordination Installing and Troubleshooting desktop, printer, scanners, and peripherals. Configuring user profile &ndash; onboarding (Outlook, share folders mapping, printer configuration etc.) Software installation and issue resolution Network connectivity troubleshooting (LAN/Wi-Fi/VPN) Endpoint &amp; Device Management Endpoint Central / device management operations Enrollment and management of Android and iOS devices in MDM Patch management and basic endpoint compliance support Asset &amp; Software Management IT asset procurement coordination and tracking Software procurement, license management and license renewals Asset lifecycle management (allocation, tracking, disposal) Apple Device Support Installation, configuration, and troubleshooting of Apple devices including MacBook, iMac, iPhone, and iPad Enrollment and management of Apple devices in MDM solutions Support for macOS and iOS updates, patches, and security configurations Installation and troubleshooting of business and design applications on Apple devices User account setup, data migration, backup, and restore support for Apple devices Basic hardware diagnostics and coordination with authorized service providers for repairs and warranty claims Dropbos Management Dropbox license procurement, account creation , folder permissions &amp; license Renewals Smartsheet Administration Smartsheet license Procuremnt, account creation , granting permissions &amp; license renewals Software &amp; Plugins Installation, Troubleshooting &amp; Updates Installation, configuration, troubleshooting, and regular updating of business and end-user softwares and Plugins Installation, configuration, and maintenance of a wide range of design software applications and Plugins Troubleshooting software compatibility, licensing, and performance issues Coordinating with vendors for software support and renewal requirements AI Tools &amp; Subscription Management Procurement of AI-based software subscriptions based on business requirements Installation, configuration, and user onboarding for AI tools and platformsMonitoring subscription renewals and coordinating budget requirements Printing &amp; Document Services MFP's, 3d Printer and Plotter printer support PaperCut printing solution administration and maintenance ID card printer support Infrastructure &amp; Specialized Support Meeting rooms / Boardroom AV and IT support Installation, configuration, troubleshooting, and maintenance of Microsoft Teams Rooms (MTR) systems including Teams-certified conferencing hardware, touch panels, and room scheduling panels Video wall content management and operational support Render Farm Support and Troubleshooting IT Support During Site Launches &amp; Expo Events Providing full IT support during new site or sales launch events. Preparing complete IT setup one day prior to launch, including laptops, printers, network connectivity, and Wi-Fi arrangements. Ensuring on-site, full-time support during launch periods, including weekends and after working hours. Being ready to support at any launch or event location within the project, based on business requirements. Retail POS Support Provide IT support for POS systems across retail outlets Installation, configuration, and troubleshooting of POS devices and peripherals Installation, setup, and maintenance of POS applications such as Foodics and Redcat Coordinate with vendors for issue resolution and system updates Ensure smooth day-to-day operation of retail billing and payment systems Provide network support for retail outlets, including troubleshooting LAN, Wi-Fi, and internet connectivity issues Support and troubleshooting for CCTV systems, including cameras, NVR/DVR devices, and monitoring stations Documentation &amp; Reporting Maintain up-to-date IT documentation for infrastructure, systems, and supported services Document installation, configuration, and troubleshooting procedures for hardware and software Maintain asset records, software license details, and renewal tracking documentation Document network, AV, and meeting room configurations including MTR and specialized systemsWork Location: In person

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1805 it support engineer jobs In Uae

IT Support engineer

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IT Support Engineer

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IT Support Engineer