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it support engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a skilled and proactive IT Support Engineer to join our team. This role is ideal for a tech-savvy professional who enjoys troubleshooting, maintaining IT systems, and ensuring seamless technology operations within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, servers, and office applications</li>
<li>Troubleshoot and resolve IT issues promptly to minimize downtime</li>
<li>Monitor system performance, security, and backups to ensure data protection</li>
<li>Assist employees with IT queries via phone, email, or in-person support</li>
<li>Maintain IT inventory, licenses, and documentation of IT assets</li>
<li>Implement IT policies, updates, and security protocols</li>
<li>Coordinate with external vendors and service providers for technical support when required</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar IT role</li>
<li>Strong knowledge of Windows, macOS, Linux, and networking concepts</li>
<li>Experience troubleshooting hardware, software, and office applications</li>
<li>Familiarity with IT security practices and data protection measures</li>
<li>Excellent problem-solving, organizational, and communication skills</li>
<li>Ability to manage multiple tasks independently and prioritize effectively</li>
</ul>
At Zahr Freighters, we recognize that reliable IT systems are crucial for smooth logistics operations. As our IT Support Engineer in Dubai, you will play a key role in ensuring seamless technology performance, supporting staff, and maintaining a secure IT environment. If you are passionate about technology and proactive problem-solving, we invite you to join our team.</div>

Vostok Trading LLC

We are looking for an IT Support Engineer to provide technical support and ensure smooth operation of our IT systems.Key Responsibilities<ul><li>Troubleshoot hardware, software, and network issues</li><li>Install, configure, and maintain computers, servers, and software</li><li>Monitor and maintain IT systems and network security</li><li>Assist users with technical problems and IT requests</li><li>Coordinate with vendors for IT procurement or maintenance</li></ul>Requirements<ul><li>Good knowledge of computers, networks, and servers</li><li>Problem-solving and troubleshooting skills</li><li>Experience with Windows, Linux, or networking is a plus</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Asasi Dubai

Immediate HiringWe are looking for a skilled and customer-focused IT Support Engineer to join our team. In this role, you will provide technical assistance to employees, troubleshoot hardware and software issues, and support the delivery of reliable IT services across the organization.Key Responsibilities<ul><li>Provide Level 1/2 technical support to end users via ticketing system, email, chat, and in person</li><li>Install, configure, and maintain hardware (laptops, desktops, printers, mobile devices)</li><li>Troubleshoot Windows/macOS/Linux OS issues</li><li>Support productivity tools such as Microsoft 365, Google Workspace, VPN, VMware, shophos and collaboration apps</li><li>Manage user accounts, permissions, and security settings in Active Directory/Azure AD</li><li>Assist with network troubleshooting (Wi-Fi, switches, routers, server, connectivity issues)</li><li>Maintain IT asset inventory and ensure timely patching and updates</li><li>Document solutions, create knowledge base articles, and improve support processes</li><li>Collaborate with IT teams to implement new technologies and improvements</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per yearApplication Deadline: 15/12/2025 Expected Start Date: 15/12/2025

Techmind Solutions LLC

Job Summary:The IT Support Engineer is responsible for providing technical assistance and support to end-users regarding hardware, software, and network-related issues. This role requires troubleshooting and resolving issues efficiently to ensure smooth business operations. Additionally, will manage and maintain Active Directory and Office 365 environments, performing regular updates and ensuring security protocols are followed.Key Responsibilities:<ul><li>Technical Support:</li><li>Provide first and second-level support to end-users for hardware, software, and network issues.</li><li>Respond to support tickets, phone calls, and emails to troubleshoot and resolve issues.</li><li>Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripherals.</li><li>Troubleshooting:</li><li>Diagnose and resolve hardware and software issues, including operating systems, application software, and network connectivity problems.</li><li>Perform root cause analysis for recurring issues and recommend permanent solutions.</li><li>System Maintenance:</li><li>Perform regular system updates, patches, and maintenance tasks.</li><li>Ensure antivirus software and other security tools are up-to-date.</li><li>Manage user accounts, permissions, and access rights using Active Directory.</li><li>Office 365 Management:</li><li>Administer and manage Office 365 environment, including user account setup, license management, and troubleshooting issues related to Office 365 applications.</li><li>Support end-users with Office 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Documentation and Reporting:</li><li>Maintain accurate records of all support requests and resolutions.</li><li>Document processes, procedures, and solutions for common issues.</li><li>Generate reports on support activity and system performance as required.</li><li>User Training and Support:</li><li>Provide training and guidance to end-users on software applications, tools, and best practices.</li><li>Develop and update user manuals and training materials.</li><li>Collaboration:</li><li>Work closely with other IT team members to address complex issues and implement new technologies.</li><li>Assist in IT projects, such as system upgrades, migrations, and new implementations.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).</li><li>Experience: 2+ years of experience in a desktop support or similar role.</li><li>Certifications: CompTIA A+, Microsoft Certified Professional (MCP), or equivalent certifications are advantageous.</li></ul>Skills and Competencies:<ul><li>Strong knowledge of Windows and macOS operating systems.</li><li>Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP).</li><li>Proficiency in using and supporting Microsoft Office Suite and other common software applications.</li><li>Experience managing and troubleshooting Active Directory and Office 365 environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>High attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities effectively.</li></ul>If you are a proactive and skilled IT Engineer with a passion for creating secure and efficient network infrastructures, we invite you to apply and become a valuable member of our team at Techmind Solutions LLC.Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>IT Support: 2 years (Preferred)</li></ul>

Smart Data Information Technology LLC

Location: Dubai Department: IT Support &amp; Operations Reports To: IT ManagerRole OverviewWe are seeking a skilled Level 2 IT Support Engineer to join our growing IT operations team. The ideal candidate will have strong experience in IT support environments, with hands-on expertise in Microsoft Azure and modern cloud technologies. This role requires a proactive professional with strong troubleshooting skills, the ability to work independently, and a customer-focused mindset. Applicants with a valid UAE driving license and access to a personal vehicle will be preferred.Key Responsibilities<ul><li>Provide Level 2 technical support to resolve escalated issues from Level 1 support.</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network-related incidents.</li><li>Support and maintain Microsoft Azure services (VMs, AD, Intune, O365, Exchange Online, Security &amp; Compliance).</li><li>Manage endpoint devices (Windows, macOS, iOS, Android) including configuration, patching, and security compliance.</li><li>Administer Active Directory, Group Policies, and user access management.</li><li>Collaborate with Level 3 / infrastructure teams on escalated issues and project rollouts.</li><li>Implement and maintain cybersecurity best practices (MFA, endpoint security, vulnerability management).</li><li>Provide remote and onsite support to end-users across offices and client sites.</li><li>Document solutions, update knowledge base, and follow ITIL-based service desk practices.</li><li>Assist with IT infrastructure projects including cloud migrations, hybrid setups, and automation initiatives.</li><li>Monitor system performance and proactively address potential issues.</li></ul>Job Requirements<ul><li>Minimum 3&ndash;5 years&rsquo; experience in IT Support (Level 2 or similar role).</li><li>Hands-on experience with:</li><li>Microsoft Azure (VMs, AAD, Intune, Security &amp; Compliance)</li><li>Microsoft 365 suite (Exchange Online, Teams, SharePoint, OneDrive)</li><li>Windows Server administration (AD, DNS, DHCP, GPOs)</li><li>Networking fundamentals (LAN, WAN, VPN, Firewalls, Switching, Wi-Fi)</li><li>Endpoint management (Intune, SCCM, or equivalent)</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of current IT trends such as:</li><li>Cloud-first infrastructure</li><li>Zero Trust security models</li><li>AI-powered IT support tools</li><li>Automation &amp; scripting (PowerShell preferred)</li><li>ITIL certification (Foundation or higher) is preferred.</li><li>Industry certifications such as Microsoft Certified: Azure Administrator Associate, CompTIA Network+/Security+, CCNA are a plus.</li><li>Excellent communication skills, with the ability to explain technical issues to non-technical users.</li><li>Valid driving license and access to a personal car (preferred).</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and certification sponsorship.</li><li>Exposure to cutting-edge cloud and IT security technologies.</li><li>A collaborative and innovative work environment.</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>Do You Have Driving License &amp; Car? (Preferred)</li></ul>

Level 2 IT Support Engineer

NorthBay Solutions

<div>Job Title: Senior AWS Cloud IT Support Engineer 
Location: Dubai, UAE (Onsite) 
Experience: 5+ Years 
Employment Type: Full-Time
Position Overview: 
We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations across the organization. This onsite role in Dubai requires hands-on expertise in AWS services, cloud architecture, and IT support best practices.
Key Responsibilities:<ul><li>
Provide advanced technical support for AWS cloud infrastructure and related IT systems.</li><li>
Monitor, maintain, and optimize AWS services such as EC2, S3, Lambda, RDS, CloudWatch, IAM, and VPC.</li><li>
Deploy, configure, and manage cloud resources and applications.</li><li>
Manage user accounts, permissions, and access control in AWS and enterprise systems.</li><li>
Implement and maintain security best practices in cloud and IT environments.</li><li>
Troubleshoot complex networking, server, and application issues.</li><li>
Document support procedures, incidents, and solutions.</li><li>
Collaborate with internal teams to design and implement IT solutions.</li><li>
Support backup, disaster recovery, and system maintenance procedures.</li></ul>
Required Skills &amp; Technologies:<ul><li>
AWS Services: EC2, S3, Lambda, RDS, CloudWatch, IAM, VPC, CloudFormation.</li><li>
Networking: DNS, VPN, TCP/IP, Firewall configuration, Load Balancers.</li><li>
Operating Systems: Windows Server, Linux/Unix.</li><li>
Monitoring &amp; Troubleshooting: CloudWatch, CloudTrail, AWS Config.</li><li>
IT Support: Incident management, problem resolution, ticketing tools (ServiceNow/Jira).</li><li>
Scripting/Automation: Python, Bash, or PowerShell.</li><li>
Security: IAM, Key Management Service (KMS), Security Groups, compliance standards.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
Minimum 5 years of experience in IT support with extensive AWS exposure.</li><li>
Strong understanding of cloud computing concepts and AWS architecture.</li><li>
Excellent problem-solving and communication skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
Preferred:<ul><li>
AWS Certified Solutions Architect &ndash; Associate or AWS Certified SysOps Administrator.</li><li>
Experience with ITSM tools like ServiceNow or Jira Service Desk.</li></ul>
EdvcwSdTFH</div>

Senior AWS Cloud IT Support Engineer

Explore 7401+ It support engineer in United Arab Emirates this December. Find roles across top companies and apply now to boost your career.

7401 it support engineer jobs IN United Arab Emirates

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Level 2 IT Support Engineer

Senior AWS Cloud IT Support Engineer