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it support engineer

Zapegg Tax Consultant

<div>At Zapegg Tax Consultant, we understand the importance of technology in delivering seamless tax and financial services. We are seeking a skilled and proactive IT Support Engineer to join our Dubai office. The ideal candidate will ensure the smooth functioning of all IT systems, provide technical support to staff, and maintain the company&rsquo;s technological efficiency.

Key Responsibilities:
<ul>
<li>Provide first and second-level technical support to employees and resolve hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor and maintain company networks, servers, and data backups to ensure uninterrupted operations.</li>
<li>Manage software updates, antivirus protection, and IT security compliance.</li>
<li>Troubleshoot system errors and collaborate with vendors for specialized support.</li>
<li>Set up new user accounts and manage access permissions in line with IT policies.</li>
<li>Support internal IT projects such as system upgrades, migrations, and new technology integrations.</li>
<li>Maintain detailed documentation of IT procedures, incidents, and inventory.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows operating systems, MS Office 365, and networking fundamentals.</li>
<li>Familiarity with cloud-based services, data security practices, and troubleshooting tools.</li>
<li>Excellent problem-solving, communication, and multitasking skills.</li>
<li>Ability to work independently and prioritize tasks efficiently.</li>
</ul>
At Zapegg Tax Consultant, we value innovation, reliability, and teamwork. Joining our Dubai office as an IT Support Engineer gives you the opportunity to contribute to a professional environment where technology drives accuracy and client satisfaction.</div>

IT Support Engineer

Noorka

<div>At Noorka Logistics, technology plays a vital role in ensuring efficient and seamless business operations. We are looking for a skilled and proactive IT Support Engineer to join our Dubai office, responsible for providing technical support, troubleshooting IT issues, and maintaining network and system performance. This role is ideal for someone with strong problem-solving skills and a passion for delivering reliable IT solutions.

Key Responsibilities:
<ul>
<li>Provide first-level technical support to staff for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, applications, and peripherals.</li>
<li>Monitor and maintain IT infrastructure, including servers, routers, and backup systems.</li>
<li>Respond promptly to IT support requests and ensure timely resolution.</li>
<li>Assist with setting up new user accounts, email configurations, and access permissions.</li>
<li>Maintain IT documentation, including troubleshooting guides and incident logs.</li>
<li>Support IT security measures, updates, and regular system checks.</li>
<li>Collaborate with vendors and external providers for system upgrades and repairs.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux operating systems and networking.</li>
<li>Familiarity with IT security practices and data backup systems.</li>
<li>Excellent troubleshooting, analytical, and communication skills.</li>
<li>Relevant certifications (CompTIA, Microsoft, Cisco) are an advantage.</li>
<li>Ability to work independently and manage multiple IT tasks efficiently.</li>
</ul>
Joining Noorka Logistics as an IT Support Engineer in Dubai provides the chance to play an important role in keeping our IT systems reliable and secure. If you are passionate about technology and eager to contribute to a growing logistics company, we welcome your application.</div>

Marine Capabilities (MARCAP)

<div>Marine Capabilities (Marcap) LLC is seeking a skilled IT Support Engineer to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the seamless operation of IT systems and networks within the organization.
Responsibilities:<ul><li><ul>
<li>
Act as the first point of contact (Helpdesk) for users seeking technical assistance via phone or email.</li>
<li>Ensure optimal performance of computer systems and maximize user productivity.</li>
<li>Install and configure computer hardware, operating systems, and software applications.</li>
<li>Monitor and maintain IT infrastructure, including computer systems and networks.</li>
<li>Demonstrate proficiency in Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint).</li>
<li>Assess technical issues and determine the most effective solutions based on available information.</li>
<li>Perform remote troubleshooting using diagnostic tools and techniques.</li>
<li>Escalate unresolved issues to higher-level support teams as necessary.</li>
<li>Provide timely and accurate updates on the status of IT support tickets.</li>
<li>Document incidents, resolutions, and system events in detailed logs.</li>
<li>Follow up on open tickets and ensure all updates are properly recorded.</li>
<li>Maintain scheduled backups and ensure secure storage of backup.</li>
</ul></li></ul>
If you are a proactive IT professional with a passion for solving technical challenges and supporting users, we encourage you to apply!
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field
Minimum of 3 years' experience in a similar IT support role within the UAE
Proven experience as an IT Support Engineer or similar role
Strong knowledge of computer systems, networks, and software applications
Experience with troubleshooting hardware and software issues
Familiarity with IT security best practices and standards
Excellent communication and customer service skills
Ability to work independently and manage multiple tasks effectively
Relevant technical certifications (e.g., CompTIA, Cisco) are a plus
Willingness to learn and adapt to new technologies</div>

Exclusive Talent Management

The Role
 About the Role We are seeking an experienced and tech-savvy IT Support Engineer to join our IT Managed Services team in Dubai. This is a hands-on role that requires a strong technical background, problem-solving skills, and excellent communication abilities. The successful candidate will have a minimum of 4 years of IT experience with expertise in Microsoft administration, networking, security, and end-user support. Key Responsibilities • Microsoft Administration (SPO, Exchange, Office 365): • New tenant setup and tenant migrations • User account creation, Azure AD management • Domain setup (MX records, Office 365 integration) and domain issue diagnosis • Exchange account issue tracking and resolution • OneDrive and SharePoint setup/management • 365 and SharePoint security/dynamic groups • Intune setup and MDM management Networking: • Manage SonicWall and Fortigate firewalls, Edge Router, UDM (Unifi Dream Machine), and other enterprise-grade routers/APs • Switch configuration, management, and troubleshooting • VPN setup and management, conditional access on firewalls • IT Infrastructure & User Support: • Printer/scanner setup and management • Desktop and laptop support (hardware & software) • Antivirus and endpoint protection management • Email security platforms (Mimecast, Mail Assure) Additional IT Services: • Windows Server administration (DNS, DHCP, Hyper-V, Windows Backup, clustering, failover) • Virtualization (Hyper-V, VMware, VirtualBox) • Server and NAS setup, RAID configuration (Synology/QNAP) • Backup configuration and management (Nakivo, Veeam, Skykick)
 
Requirements
 Preferred Skills (Added Advantage): • Experience with Mac environments • IP Telephony (Avaya, Grandstream) • CCTV systems (Hikvision) • UAE Driving License • Linux server administration Key Requirements: • Minimum 4 years of IT support/administration experience • Strong knowledge of Microsoft 365, networking, and security platforms • Excellent communication skills with fluent English • Strong problem-solving skills and a client-focused attitude
 
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Vemco Group MENA & Asia

<div>
 
 
 About the Role
 
 &nbsp;
 
 
 
 
 
 We are seeking a highly motivated
 
 IT Support Engineer
 
 to join our team. This role is pivotal in ensuring seamless customer support, system integration, and advanced technical guidance for our partners and clients. You will act as the first point of contact for B2B customer inquiries, manage support tickets, and work closely with development and product teams to deliver innovative solutions.&nbsp;
 
 
 
 
 
 This is an opportunity for a tech-savvy professional who thrives on solving problems, sharing knowledge, and staying ahead of emerging IT trends.&nbsp;
 
 
 
 
 
 
 Key Responsibilities
 
 &nbsp;
 
 
 
 
 <ul>
 <li>
 Act as the first point of contact for B2B customer support requests, handling and resolving tickets via HubSpot and other ticketing platforms.&nbsp;
 </li>
 <li>
 Provide timely, efficient troubleshooting and resolution for technical issues.&nbsp;
 </li>
 <li>
 Support a variety of hardware and software environments, ensuring smooth operation and integration.&nbsp;
 </li>
 <li>
 Lead testing, integration, and implementation of new sensor technologies, as well as POS/BI and ERP integrations.&nbsp;
 </li>
 <li>
 Ensure accurate sensor calibrations, system configurations, and integrations.&nbsp;
 </li>
 <li>
 Deliver advanced backend training and onboarding sessions for customers and partners to maximize use of our platform.&nbsp;
 </li>
 <li>
 Develop and maintain technical documentation, user guides, and knowledge base articles for both internal teams and external partners.&nbsp;
 </li>
 <li>
 Work closely with development and product teams to troubleshoot, test, and integrate new solutions, ensuring seamless deployments.&nbsp;
 </li>
 <li>
 Contribute ideas for continuous improvement, innovation, and process optimization.&nbsp;
 </li>
 <li>
 Stay up-to-date with the latest IT trends, tools, and best practices. Proactively learn and adopt emerging technologies to enhance service delivery.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 &nbsp;
 
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience&nbsp;
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent practical experience).&nbsp;
 </li>
 <li>
 Proven experience in IT support, system integration, or technical customer service.&nbsp;
 </li>
 <li>
 Knowledge of hardware, software, and networking fundamentals.&nbsp;&nbsp;
 </li>
 <li>
 Experience with Rest API and sensor technologies is highly desirable.
 </li>
 <li>
 Excellent troubleshooting, problem-solving, and analytical skills.&nbsp;
 </li>
 <li>
 Great ability to communicate and explain technical issues in simple terms to customers.
 </li>
 <li>
 Experience with phone and email support in B2B
 </li>
 <li>
 Proactive, self-motivated, and eager to learn new technologies.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 What We Offer:
 
 &nbsp;
 
 <ul>
 <li>
 Competitive salary and benefits package.&nbsp;
 </li>
 <li>
 Opportunity to work with cutting-edge technologies and innovative projects.&nbsp;
 </li>
 <li>
 A collaborative and supportive team environment.&nbsp;
 </li>
 <li>
 Professional development opportunities to grow your skills and career.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 How to Apply:
 
 &nbsp;
 
 
 If you are a highly motivated IT professional with a passion for innovation and excellence, we&rsquo;d love to hear from you. Please apply with your CV and a cover letter with the subject line
 
 &ldquo;IT Support (Dubai) [Your Name].&rdquo;
 
 &nbsp;
 
</div>

Convivo Technologies

Position : Field Support IT EngineerLocation : Abu Dhabi, UAEReports : Operation Manager &ndash; Abu DhabiJob descriptionWe are seeking a skilled and proactive IT Field Engineer to join our team. The ideal candidate will be responsible for providing on-site installations and technical support to our clients, commissioning systems, resolving technical issues, and ensuring smooth operation of IT infrastructure systems. This role requires frequent travel across various offices and construction sites in the UAE, working closely with project managers, engineers, contractors, and clients to meet their IT infrastructure needs. The IT Field Engineer will be expected to deliver timely, efficient and high-quality solutions, ensuring adherence to project timelines and quality standards.Key Responsibilities:<ul><li>Install, configure and provide on-site technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalate complex issues to relevant teams or vendors when necessary.</li><li>Respond promptly to project and service requests, ensuring high level of customer satisfaction.</li><li>Track and document all support activities, including resolutions, in the ticketing system.</li><li>Collaborate with internal teams to identify recurring issues and recommend solutions for system performance improvements.</li><li>Perform hardware and software upgrades while ensuring minimal disruption to client operations.</li><li>Provide training and guidance to end-users on the use of IT systems and applications.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li><li>Ensure adhere to company policies, procedures, and security standards to maintain a secure and efficient IT environment.</li></ul>Requirement:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (preferred).</li><li>Minimum of 3 years of proven experience as an IT Support Engineer or similar role, with a focus on field support in UAE.</li><li>Relevant certifications (e.g. Microsoft, Cisco, CompTIA etc.) are desirable.</li><li>Knowledge of CCTV, Access Control or other ELV systems is a plus.</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li><li>Ability to work independently and as part of a team, with a strong sense of accountability and ownership.</li><li>A valid driver's license and willingness to travel to client sites across the UAE as required.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you available for immediate join ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li><li>Cisco or Microsoft Certification (Preferred)</li></ul>

Field Support IT Engineer

Hays

<div>
 
 The Field Service Engineer provides on-site and remote technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role is hands-on and customer-facing, requiring strong troubleshooting skills and the ability to communicate technical concepts clearly.
 
 
 
 Key Responsibilities:
 
 
 
 
 Incident Management:
 
 
 <ul>
 <li>
 Receive and respond to escalated tickets from Service Desk or end users.
 </li>
 <li>
 Provide regular updates to L1 support and Team Leader regarding ticket status and resolution.
 </li>
 <li>
 Escalate unresolved issues to Vendors or L3 support.
 </li>
 </ul>
 
 
 Technical Support:
 
 
 <ul>
 <li>
 Troubleshoot and resolve issues related to desktops, laptops, printers, scanners, docking stations, and other peripherals.
 </li>
 <li>
 Support installation, upgrade, de-installation, and repair of end-user devices.
 </li>
 <li>
 Provide support for office automation software and approved application suites.
 </li>
 <li>
 
 Infrastructure Support:
 
 </li>
 <li>
 Assist in implementing approved infrastructure changes onsite.
 </li>
 <li>
 Perform basic network tasks such as patch cable replacements and fault diagnosis under direction from Infrastructure Teams.
 </li>
 <li>
 Act as an extension of Network, Application, and System Admin Teams.
 </li>
 </ul>
 
 
 Operational Tasks:
 
 
 <ul>
 <li>
 Conduct on-site analysis of incidents and requests.
 </li>
 <li>
 Maintain accurate records of service activities and inventory.
 </li>
 <li>
 Assist in inventory audits and update tracking sheets for Asset Management.
 </li>
 <li>
 
 User Support:
 
 </li>
 <li>
 Provide telephonic, remote, and desk-side support.
 </li>
 <li>
 Deliver basic user training and assistance on IT systems and applications.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience in IT field services, desktop support, or technical support roles.
 </li>
 <li>
 Strong knowledge of Windows OS, hardware troubleshooting, and common enterprise applications.
 </li>
 <li>
 Ability to work independently and escalate issues when necessary.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 </ul>
 
 
</div>

Field Services Engineer - 1 Year Contract

Explore 6302+ It support engineer in United Arab Emirates this October. Find roles across top companies and apply now to boost your career.

6302 it support engineer jobs IN United Arab Emirates

IT Support Engineer

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IT Support Engineer

IT Support Engineer

IT Support Engineer

Field Support IT Engineer

Field Services Engineer - 1 Year Contract