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general support specialist

it support officer with erp development skills

The Saudi Kuwaiti Commercial and Industrial Company

Role SummaryAn IT Support Officer with ERP Development Skills is responsible for providing technical support, troubleshooting IT issues, and ensuring smooth operation of the organization's IT infrastructure. Additionally, the role involves customizing, developing, and maintaining ERP systems (such as Odoo, SAP, or Oracle) to meet business requirements, improve efficiency, and integrate workflows across departments. This dual role combines end-user support with ERP system enhancement to align IT solutions with organizational goals.Key ResponsibilitiesIT Support &amp; Infrastructure&middot; - Provide first and second-level support for hardware, software, and network issues.&middot; - Monitor IT systems to ensure security, availability, and performance.&middot; - Install, configure, and maintain laptops, printers, and IT peripherals.&middot; - Support users with troubleshooting, password resets, and access issues.ERP Development &amp; Customization&middot; - Develop, customize, and maintain ERP modules (e.g., Odoo, SAP, Oracle).&middot; - Analyze business requirements and translate them into ERP workflows.&middot; - Implement automation, reporting, and dashboards to improve efficiency.&middot; - Integrate ERP with other business applications where required.Database &amp; Systems Management&middot; - Maintain ERP database integrity, backups, and recovery plans.&middot; - Optimize system performance and troubleshoot ERP-related issues.&middot; - Ensure compliance with data security and access policies.Training &amp; User Support&middot; - Train staff on ERP system functionalities and new features.&middot; - Prepare user manuals, guides, and documentation.&middot; - Gather feedback from users to improve system usability and performance.Project Management &amp; Coordination&middot; - Assist in IT and ERP-related projects, ensuring timely delivery.&middot; - Collaborate with vendors, consultants, and internal teams.&middot; - Support upgrades, migrations, and new ERP module implementations.Skills &amp; Competencies&middot; - Strong knowledge of ERP systems (Odoo preferred; SAP/Oracle is a plus).&middot; - Proficiency in Python, SQL, and ERP customization tools.&middot; - Good understanding of IT infrastructure (networks, servers, security).&middot; - Problem-solving skills and ability to troubleshoot complex issues.&middot; - Excellent communication and training skills.&middot; - Ability to manage multiple priorities under pressure.&middot; - Knowledge of data migration, API integration, and reporting tools.Key Performance Indicators (KPIs)&middot; - System uptime and IT support response time.&middot; - Number of resolved IT support tickets within SLA.&middot; - Successful ERP customizations and module implementations.&middot; - User satisfaction and ERP adoption rate.&middot; - Reduction of manual processes through ERP automation.&middot; - Data integrity and security compliance.Job Type: Full-time

IT Support Officer with ERP Development Skills

Core for Infrastructure Works Co. W.L.L by Al Nisf Group

IT SpecialistExperience Required: 8&ndash;12+ years of progressive experience in IT management and technical support, preferably within the construction, engineering, or infrastructure sectors.Role Summary: We are seeking a proactive and highly skilled IT Specialist to manage and enhance the company&rsquo;s IT infrastructure, with a strong focus on supporting project-based operations and engineering environments. The ideal candidate will have a deep understanding of ERP systems, network security, and industry-specific software tools, along with a strong problem-solving mindset and a commitment to continuous improvement.Key Responsibilities &amp; Expertise:&middot; ERP Systems Management: Proficient in customizing, maintaining, and optimizing ERP systems (e.g., SAP, Oracle, or similar) to align with business workflows and improve operational efficiency.&middot; Network &amp; Cybersecurity: Experienced in designing, managing, and securing corporate IT networks. Implements robust cybersecurity measures, conducts risk assessments, and ensures data integrity and protection.&middot; Engineering Software Support: Familiar with supporting engineering and design software such as AutoCAD, Revit, Primavera P6, and other project management tools essential to infrastructure and construction operations.&middot; Technical Support &amp; Troubleshooting: Skilled in diagnosing and resolving complex hardware, software, and network issues, while providing prompt and effective end-user support.&middot; System Integration &amp; Automation: Able to integrate disparate systems and develop automated workflows that increase efficiency, reduce redundancy, and support digital transformation goals.&middot; Cloud &amp; Digital Technologies: Solid understanding of cloud services, data management, virtualization, and emerging IT solutions relevant to construction and infrastructure projects.&middot; Cross-Functional Collaboration: Works closely with executives, project managers, engineers, and other departments to ensure that IT solutions align with business and technical needs.&middot; Communication &amp; Interpersonal Skills: Strong communication abilities to explain complex technical concepts to non-technical users, train staff, and coordinate with third-party vendors and service providers.&middot; Adaptability &amp; Innovation: Stays current with evolving technologies, best practices, and IT trends, applying innovative approaches to enhance company systems and support long-term digital growth.Educational Qualifications:&middot; Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field &ndash; mandatory&middot; Professional certifications such as Cisco (CCNA/CCNP), Microsoft (MCSA/MCSE), or cybersecurity credentials (e.g., CompTIA Security+, CISSP) &ndash; preferredJob Type: Full-time

IT Specialist

IT SpecialistExperience Required: 8&ndash;12+ years of progressive experience in IT management and technical support, preferably within the construction, engineering, or infrastructure sectors.Role Summary: We are seeking a proactive and highly skilled IT Specialist to manage and enhance the company&rsquo;s IT infrastructure, with a strong focus on supporting project-based operations and engineering environments. The ideal candidate will have a deep understanding of ERP systems, network security, and industry-specific software tools, along with a strong problem-solving mindset and a commitment to continuous improvement.Key Responsibilities &amp; Expertise:&middot; ERP Systems Management: Proficient in customizing, maintaining, and optimizing ERP systems (e.g., SAP, Oracle, or similar) to align with business workflows and improve operational efficiency.&middot; Network &amp; Cybersecurity: Experienced in designing, managing, and securing corporate IT networks. Implements robust cybersecurity measures, conducts risk assessments, and ensures data integrity and protection.&middot; Engineering Software Support: Familiar with supporting engineering and design software such as AutoCAD, Revit, Primavera P6, and other project management tools essential to infrastructure and construction operations.&middot; Technical Support &amp; Troubleshooting: Skilled in diagnosing and resolving complex hardware, software, and network issues, while providing prompt and effective end-user support.&middot; System Integration &amp; Automation: Able to integrate disparate systems and develop automated workflows that increase efficiency, reduce redundancy, and support digital transformation goals.&middot; Cloud &amp; Digital Technologies: Solid understanding of cloud services, data management, virtualization, and emerging IT solutions relevant to construction and infrastructure projects.&middot; Cross-Functional Collaboration: Works closely with executives, project managers, engineers, and other departments to ensure that IT solutions align with business and technical needs.&middot; Communication &amp; Interpersonal Skills: Strong communication abilities to explain complex technical concepts to non-technical users, train staff, and coordinate with third-party vendors and service providers.&middot; Adaptability &amp; Innovation: Stays current with evolving technologies, best practices, and IT trends, applying innovative approaches to enhance company systems and support long-term digital growth.Educational Qualifications:&middot; Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field &ndash; mandatory&middot; Professional certifications such as Cisco (CCNA/CCNP), Microsoft (MCSA/MCSE), or cybersecurity credentials (e.g., CompTIA Security+, CISSP) &ndash; preferredJob Types: Full-time, Part-time

International Group of Aamina

We are looking for the Outdoor Sales Officer who will be responsible for generating new business opportunities, meeting clients in person, and promoting our digital services including website design, software development.Key ResponsibilitiesIdentify and develop new business leads through outdoor visits, cold calls, and networking.Present company services to potential clients and demonstrate product features and benefits.Understand client requirements and coordinate with the technical team to prepare customized proposals.Achieve monthly and quarterly sales targets.Maintain strong client relationships to ensure repeat business and referrals.Prepare and submit sales reports and forecasts to management.Stay updated on market trends, competitors, and new technologies in digital and software solutions.RequirementsBachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field.Minimum 2 years of outdoor sales experience, preferably in digital software.Strong communication, negotiation, and presentation skills.Goal-oriented with the ability to work independently.Fluent in English and Arabic is mandatory.Valid driving license and willingness to travel locally for client meetings.BenefitsCompetitive salary plus attractive commission structure.Training and growth opportunities in the digital technology field.Friendly and innovative work environment.Job Type: Full-timePay: KD400.000 - KD450.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>digital software company: 2 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>License/Certification:<ul><li>Drivers license (Required)</li></ul>

OUTDOOR SALES OFFICER

Alghanim INDUSTRIES

Date: 15 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Description: Sales Officer - Freight Forwarding Company
 
Position Title: Sales Officer
 
Department: Sales
 
Reports To: Sales Manager
 
Location: Kuwait
 
Job Type: Full-time
 
Job Summary: 
The Sales Officer will be responsible for supporting the sales team in driving business growth, increasing revenue, and enhancing client relationships within the freight forwarding industry. This position will focus on administrative support, lead generation, customer interaction, and ensuring seamless coordination between internal teams and clients. The ideal candidate will be detail-oriented, proactive, and comfortable working in a fast-paced environment.
 
Key Responsibilities: 
Assist the sales team in preparing and managing quotes, proposals, and sales presentations.
 
Coordinate with other departments (e.g., Operations, Finance) to ensure smooth execution of sales orders.
 
Track and report on sales performance, providing regular updates to the sales team and management.
 
Assist with the preparation and follow-up of sales contracts and agreements.
 
Maintain and update the CRM system with accurate customer data and sales activities.
 
Support the sales team in nurturing relationships with existing clients and identifying new business opportunities.
 
Act as a point of contact for customers, addressing inquiries and resolving any issues promptly.
 
Provide support in maintaining long-term relationships with clients to ensure customer retention.
 
Assist in cold calling, email campaigns, and other methods of prospecting to generate sales leads.
 
Qualifications: 
Education: 
Bachelor's degree in Business Administration, Marketing, Logistics, or a related field preferred.
 
Experience: 
2-3 years of experience in a sales support or administrative role within the freight forwarding, logistics, or transportation industry.
 
Skills and Competencies: 
Strong organizational and multitasking skills.
 
Excellent verbal and written communication skills.
 
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
 
Ability to work collaboratively with cross-functional teams.
 
Strong customer service orientation and attention to detail.

Sales Support Officer

Surbana Jurong Private Limited

<div><div>About the role: 
Own the technical integration of Terminal Operating System (TOS) and related platforms (ECS/RMS/GOS), networking, and OT/IT interfaces across equipment, yards, and gate systems.</div><div></div><div>
Key responsibilities:</div><ul><li><div>
Map data flows and interface control documents (ICDs) between TOS, GOS, ECS/RMS, PLC/SCADA, and ERP.</div></li><li><div>
Oversee build of networks (L2/L3), WLAN coverage, VLAN/segmentation, and cybersecurity hardening.</div></li><li><div>
Lead configuration, staging, and cutover (iFAT/SAT) with OEMs; manage defects and performance tuning.</div></li><li><div>
Coordinate with civil/E&amp;M for cabling routes, cabinets, power, and environmental requirements.</div></li><li><div>
Validate reporting, dashboards, and event handling; ensure availability, latency, and resilience SLAs.</div></li><li><div>
Prepare transition runbooks and train site users; support go&#8209;live and hyper&#8209;care.</div></li></ul><div></div><div>
Qualifications &amp; experience:</div><ul><li><div>
Bachelor&rsquo;s in Computer/IT/EE; CCNA/CCNP, ISA/IEC&#8209;62443, or similar preferred.</div></li><li><div>
10+ years&rsquo; experience incl. 5+ in port logistics/industrial OT; hands&#8209;on with TOS/ECS/GOS integration.</div></li><li><div>
Strong grasp of IP networking, SCADA/PLC comms (Modbus, Profinet, OPC UA), virtualization and HA.</div></li></ul><div></div><div>
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</div></div>

ICT / Automation Engineer – TOS & System Integration

NBK Wealth

<div>
 
 NBK Wealth is a world-class wealth management group and part of the NBK Group - one of the Middle East's largest financial institutions. We offer holistic solutions that aim to protect and grow our client's wealth and strive towards having a positive impact and building legacies for our clients and generations to come. We follow a holistic client-centric approach to deeply understand our client&rsquo;s needs to offer the best solutions.
 
 
 
 
 
 NBK Wealth is recruiting for a Senior Officer - System Administration for its Information Technology team in Kuwait.
 
 
 
 
 
 
 Role Summary:
 
 
 
 
 
 
 You will be responsible for installing, configuring, and maintaining our server and systems architecture, diagnosing hardware and software issues, and providing technical support to ensure the continuous availability of business systems.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support users across multiple countries, utilizing local resources.
 </li>
 <li>
 Deploy, manage, and maintain Microsoft Exchange, SQL, Collaboration Servers, and Privileged Access Management (PAM) solutions.
 </li>
 <li>
 Install, configure, and administer Veritas Enterprise Vault and Back Office Systems (e.g., Advent Sage).
 </li>
 <li>
 Handle user account creation, profile setup, and password management.
 </li>
 <li>
 Manage open support cases, troubleshoot incidents, and leverage system logs and online resources for problem resolution.
 </li>
 <li>
 Plan and execute scheduled maintenance and upgrades, respond to system breakdowns, and diagnose hardware/software faults.
 </li>
 <li>
 Repair equipment, replace faulty parts, and test new technologies.
 </li>
 <li>
 Collaborate with support vendors to ensure timely resolution and system stability.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree or equivalent in IT or related discipline.
 </li>
 <li>
 MCSE, VMware, and/or Virtualization certifications are required; Linux exposure is a plus.
 </li>
 <li>
 Certifications in Application Servers (Office 365, MS Exchange, MS SQL, MS SharePoint, MS Dynamics 365 CRM) are preferred.
 </li>
 <li>
 Minimum of 7 years (5+ on relevant technologies) experience supporting infrastructure for 300+ users, ideally in a banking environment.
 </li>
 <li>
 Strong knowledge of IT best practices, procedures, and policies.
 </li>
 <li>
 Hands-on experience with Windows and Linux platforms on VMware, Hyper-V, Nutanix, etc.
 </li>
 <li>
 Deep understanding of Office 365 and Azure services.
 </li>
 <li>
 Proficiency with Directory Services, Group Policies, and Windows 10/11 client management familiarity with security solutions such as DLP, EDR, SIEM.
 </li>
 <li>
 Solid background in backup/recovery tools like Veeam, Backup Exec, and PPDM/Data Domain systems.
 </li>
 <li>
 Experience with SAN storage, Data Domain, Brocade switches, Dell/EMC products (advantageous).
 </li>
 <li>
 Strong knowledge of networking, server administration, and virtualization technologies.
 </li>
 </ul>
 
 
 
 
 Only applicants who meet the strict criteria outlined above will be contacted as part of the shortlisting process.
 
</div>

Senior Officer - System Administration - Information Technology

Explore 586+ It support officer with erp development skills in Kuwait this October. Find roles across top companies and apply now to boost your career.

586 it support officer with erp development skills jobs IN Kuwait

IT Support Officer with ERP Development Skills

IT Specialist

IT Specialist

OUTDOOR SALES OFFICER

Sales Support Officer

ICT / Automation Engineer – TOS & System Integration

Senior Officer - System Administration - Information Technology