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Cygnal Tech LLC

IT Support SpecialistCygnal Tech LLC &ndash; Doha, QatarPosition OverviewCygnal Tech LLC is seeking a skilled and proactive IT Support Specialist to join our technical operations team in Doha. The ideal candidate will be responsible for providing first- and second-level technical support, maintaining IT infrastructure, and ensuring smooth day-to-day operations across hardware, software, and network systems.Key Responsibilities<ul><li>Provide technical support to end-users via helpdesk, phone, email, and on-site assistance</li><li>Troubleshoot and resolve hardware, software, and network-related issues</li><li>Install, configure, and maintain desktops, laptops, printers, and peripheral devices</li><li>Manage user accounts, permissions, and access control (Active Directory / cloud systems)</li><li>Monitor and maintain IT systems, ensuring optimal performance and security compliance</li><li>Assist in setting up and supporting office networks, Wi-Fi, and VPN connections</li><li>Document incidents, solutions, and IT procedures in the ticketing system</li><li>Support software deployment, updates, and system upgrades</li><li>Coordinate with vendors for hardware repairs and service requests</li><li>Ensure data backup and recovery procedures are followed</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field</li><li>2&ndash;4 years of experience in IT support or helpdesk role</li><li>Strong knowledge of Windows OS, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP)</li><li>Experience with troubleshooting hardware and software issues</li><li>Familiarity with IT ticketing systems (e.g., ServiceNow, Jira, Zendesk)</li><li>Understanding of cybersecurity best practices</li><li>Strong communication and problem-solving skills</li><li>Ability to work independently and handle multiple tasks under pressure</li></ul>Preferred Qualifications<ul><li>IT certifications such as CompTIA A+, Network+, Microsoft Certified: Fundamentals or equivalent</li><li>Experience in enterprise or multi-site IT environments</li><li>Basic knowledge of firewall and endpoint security tools</li></ul>Benefits<ul><li>Competitive salary package</li><li>Professional development and certification support</li><li>Opportunity to work in a growing technology-driven organization in Doha</li></ul>Pay: Up to QAR660,000.00 per yearWork Location: In person

IT Support Specialist

Qcodes Infotech

QCodes Infotech LLC is a technology solutions provider headquartered in Al Rayyan, Qatar. We specialize in delivering innovative IT services, technical support, and secure infrastructure solutions that empower businesses to operate efficiently and confidently. Our mission is to provide reliable, responsive, and professional IT support that ensures seamless technology operations for our clients.Position Overview We are seeking an IT Support Specialist to provide technical assistance and ensure smooth IT operations across the organization. This role requires a skilled professional with strong problem-solving abilities, technical expertise, and the ability to support end-users effectively. The IT Support Specialist will play a key role in maintaining QCodes Infotech LLC&rsquo;s reputation for service excellence.Key Responsibilities<ul><li>Provide technical support to end-users for hardware, software, and network issues.</li><li>Diagnose and resolve IT problems in a timely manner.</li><li>Install, configure, and maintain computer systems and applications.</li><li>Monitor system performance and escalate complex issues to senior IT staff.</li><li>Maintain accurate records of support activities, incidents, and resolutions.</li><li>Assist in IT compliance initiatives and ensure adherence to company policies.</li><li>Prepare reports on IT support performance and recommend improvements.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or technical assistance.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in resolving technical issues.Pay: Up to QAR660,000.00 per yearWork Location: In person

Coinsumos Trading & Tech

Job Title: IT Support SpecialistJob SummaryWe are seeking a customer-focused and technically proficient IT Support Specialist to join our IT team. In this role, you will be responsible for providing first-line technical support to internal employees or external clients, troubleshooting hardware and software issues, and ensuring smooth day-to-day technology operations. The ideal candidate is a proactive problem-solver with strong communication skills and a passion for helping others.Key Responsibilities<ul><li>Serve as the first point of contact for end-users seeking technical assistance via phone, email, chat, or ticketing system.</li><li>Install, configure, and maintain desktops, laptops, printers, mobile devices, and other peripherals.</li><li>Troubleshoot and resolve issues related to Windows, macOS, and/or Linux operating systems, as well as common software applications (Microsoft 365, Google Workspace, VPN, etc.).</li><li>Manage user accounts, permissions, and access controls in Active Directory or cloud directories (Azure AD, Okta).</li><li>Document technical issues, resolutions, and knowledge base articles for future reference.</li><li>Escalate complex issues to appropriate internal teams or vendors while maintaining ownership of the ticket until resolution.</li><li>Assist with onboarding and offboarding of employees, including hardware setup and account provisioning.</li><li>Perform basic network troubleshooting (Wi-Fi, Ethernet, DNS, DHCP).</li><li>Support video conferencing tools (Zoom, Teams, Meet) and audio/visual equipment.</li><li>Participate in IT projects such as system upgrades, software rollouts, or security initiatives.</li></ul>Required Qualifications<ul><li>Associate or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>1&ndash;3 years of experience in a help desk or IT support role.</li><li>Strong knowledge of Windows and/or macOS operating systems.</li><li>Experience with ticketing systems (e.g., Jira, Zendesk, ServiceNow, Fresh service).</li><li>Understanding of networking fundamentals (IP addressing, DNS, DHCP, basic troubleshooting).</li><li>Familiarity with Active Directory or cloud identity management.</li><li>Excellent verbal and written communication skills.</li><li>Ability to explain technical concepts to non-technical users.</li><li>Strong organizational skills and attention to detail.</li></ul>Preferred Qualifications<ul><li>CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., MS-900, AZ-900).</li><li>Experience with remote support tools (TeamViewer, LogMeIn, Beyond Trust, or similar).</li><li>Knowledge of scripting (PowerShell, Bash, or Python) for automation.</li><li>Familiarity with mobile device management (MDM) solutions (JAMF, Intune, Workspace ONE).</li><li>Experience in a [specific industry, e.g., healthcare, finance, education] is a plus.</li></ul>Job Types: Full-time, Part-timePay: QAR76,000.00 - QAR140,000.00 per yearExpected hours: 40 per weekWork Location: In person

Arab Solutions

<div>
 
 Job Title:
 
 IT User Support Specialist
 
 
 
 Location:
 
 Qatar
 
 
 
 Experience:
 
 2&ndash;4 Years
 
 
 
 Job Summary
 
 
 
 We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, and network issues
 </li>
 <li>
 Install, configure, and maintain desktops, laptops, printers, and applications
 </li>
 <li>
 Respond to user queries via phone, email, or ticketing system
 </li>
 <li>
 Troubleshoot and resolve IT issues in a timely manner
 </li>
 <li>
 Escalate complex issues to relevant teams when required
 </li>
 <li>
 Maintain IT assets and documentation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in IT or related field
 </li>
 <li>
 2&ndash;4 years of experience in IT support / helpdesk
 </li>
 <li>
 Strong knowledge of Windows OS, MS Office, and basic networking
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Arabic is a plus
 
 
 </li>
 </ul>
 Skills: documentation,it issues,it support,ms office,basic networking,hardware,software,network issues,it assets,technical support,windows os,helpdesk
</div>

IT User Support Specialist

Karami Companies Management

We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems. The role also involves assisting with IT purchasing and asset management. A valid driving license is required, and having your own vehicle will be considered an added advantage.Key Responsibilities:<ul><li>Provide first-line and second-line support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain Windows operating systems, applications, and user accounts.</li><li>Set up, maintain, and troubleshoot computers, printers, and related peripherals.</li><li>Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling.</li><li>Monitor and maintain CCTV systems to ensure functionality and reliability.</li><li>Assist in managing IT assets and keeping accurate inventory records.</li><li>Support IT purchasing &mdash; sourcing quotations, evaluating suppliers, and tracking IT orders.</li><li>Ensure system backups and implement security best practices.</li><li>Maintain documentation of IT configurations and support procedures.</li><li>Provide on-site and remote technical assistance as required.</li></ul>Requirements:<ul><li>Proven experience in IT Support, ideally in a Windows-based environment.</li><li>Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory.</li><li>Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.).</li><li>Experience with hardware setup and troubleshooting (computers, printers, CCTV).</li><li>Strong analytical and problem-solving abilities.</li><li>Knowledge of IT asset management and procurement processes.</li><li>Excellent communication and interpersonal skills.</li><li>Valid driving license (required).</li><li>Owning a vehicle is an added advantage.</li></ul>Preferred Qualifications:<ul><li>CCNA, MCTS, HND or equivalent certifications.</li><li>Experience using IT ticketing/helpdesk systems.</li><li>Awareness of cybersecurity and data protection best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience you have in Qatar in similar field ?</li><li>Do you have valid QID ?</li><li>Can you join immediately ? What is your notice period ?</li><li>Do you have driving license ?</li></ul>Work Location: In person

IT Support Technician

Inmakes

Inmakes LLC is a technology solutions provider headquartered in Doha, Qatar. We specialize in delivering innovative IT services, technical support, and secure infrastructure solutions that empower businesses to operate efficiently and confidently. Our mission is to provide reliable, responsive, and professional IT support that ensures seamless technology operations for our clients.Position Overview We are seeking an IT Support Coordinator to oversee and manage daily IT support operations. This role requires a detail-oriented professional with strong organizational skills, technical expertise, and the ability to coordinate between end-users, IT teams, and vendors. The IT Support Coordinator will play a key role in ensuring smooth IT workflows and maintaining Inmakes LLC&rsquo;s reputation for service excellence.Key Responsibilities<ul><li>Coordinate IT support activities including troubleshooting, system maintenance, and user assistance.</li><li>Liaise with employees to address IT-related inquiries and escalate complex issues.</li><li>Collaborate with IT teams and vendors to ensure timely resolution of technical problems.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or coordination.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in coordinating technical operations.Job Type: Full-timePay: Up to QAR650,000.00 per yearWork Location: In person

IT Support Coordinator

<div>
 
 Job Title: Help Desk Engineer
 
 
 Role Summary
 
 
 
 Provide first and second-level technical support to end users, ensuring timely resolution of incidents and service requests while maintaining system performance and user satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handle support requests via ticketing system (e.g., BMC Remedy), email, and phone
 </li>
 <li>
 Provide L1 &amp; L2 support for internet, network, hardware, and user-related issues
 </li>
 <li>
 Troubleshoot incidents and provide temporary or permanent solutions
 </li>
 <li>
 Perform root cause analysis for recurring or major issues
 </li>
 <li>
 Escalate and track tickets to resolution with relevant teams
 </li>
 <li>
 Support desktops, laptops, printers, MFPs, and related devices
 </li>
 <li>
 Deliver remote technical support when required
 </li>
 <li>
 Ensure SLA compliance for response and resolution times
 </li>
 <li>
 Document incidents, update CMDB, and maintain records
 </li>
 <li>
 Assist with system updates, patches, and maintenance activities
 </li>
 <li>
 Coordinate with teams on security incidents and technical issues
 </li>
 <li>
 Provide user guidance, training, and prepare reports
 </li>
 <li>
 Manage and move IT equipment, ensuring security and functionality
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in IT Help Desk / Technical Support
 </li>
 <li>
 Experience with ticketing tools (BMC Remedy preferred)
 </li>
 <li>
 Strong troubleshooting skills (hardware, network, and applications)
 </li>
 <li>
 Knowledge of ITIL processes and SLA management
 </li>
 <li>
 Good communication and problem-solving skills
 
 
 </li>
 </ul>
 Skills: it equipment,hardware,bmc remedy,mfps,sla management,security incidents,cmdb,maintenance activities,technical support,sla,applications,network,itil,technical issues,it help desk
</div>

Help Desk Engineer Role Summary

Explore 1242+ It support specialist in Mesaieed this April. Find roles across top companies and apply now to boost your career.

1242 it support specialist jobs In Mesaieed

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT User Support Specialist

IT Support Technician

IT Support Coordinator

Help Desk Engineer Role Summary