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it support technician

Solutionix Global Services

Job Summary We are seeking a skilled Desktop Support Technician to provide comprehensive technical support within our organization. The ideal candidate will assist users with hardware and software issues, maintain IT infrastructure, and ensure seamless operation of desktop environments. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach to support. The Desktop Support Technician will play a vital role in maintaining the efficiency and security of our IT systems across various platforms and devices.Duties<ul><li>Provide technical support and troubleshooting for desktop computers, laptops, mobile devices, and peripherals.</li><li>Assist users with software issues, including Microsoft Office applications, operating systems (Windows, macOS, Linux), and specialized enterprise software.</li><li>Manage computer hardware inventory, perform installations, upgrades, and repairs as needed.</li><li>Configure and support network connections including LAN, VPN, TCP/IP settings, DNS configurations, and wireless networks.</li><li>Support IT infrastructure components such as Active Directory, Windows Server environments, SCCM, BMC Remedy, ServiceNow, Jira, firewalls, and network administration tools.</li><li>Maintain security protocols by managing firewalls, VPN access, and user permissions through Active Directory.</li><li>Troubleshoot network issues related to TCP/IP protocols and LAN connectivity to ensure minimal downtime.</li><li>Assist with the deployment and management of computer images using SCCM or similar tools.</li><li>Document support requests and resolutions accurately in help desk systems like ServiceNow or Jira.</li><li>Collaborate with IT teams on projects involving server management (Windows Server), network upgrades, or hardware refreshes.</li><li>Provide excellent customer service by communicating effectively with end-users at all levels of technical proficiency.</li></ul>Skills<ul><li>Proven experience in technical support or desktop support roles with a strong understanding of computer hardware and software troubleshooting.</li><li>Proficiency in operating systems including Windows (Windows 10/11/Server), macOS, and Linux distributions.</li><li>Knowledge of Microsoft Office Suite and other productivity tools.</li><li>Familiarity with computer networking concepts such as LAN/WAN, TCP/IP protocols, DNS management, VPN setup, firewall configuration, and network security best practices.</li><li>Experience with Active Directory management and Windows Server administration.</li><li>Ability to troubleshoot hardware issues related to desktops, laptops, mobile devices, printers, and peripherals.</li><li>Skills in using remote support tools like SCCM for deployment and management tasks.</li><li>Strong analysis skills for diagnosing complex technical problems quickly and efficiently.</li><li>Excellent communication skills to effectively assist users with varying levels of technical knowledge.</li><li>Experience working with help desk ticketing systems such as ServiceNow or Jira is preferred. This position offers an engaging environment for IT professionals eager to leverage their technical expertise while providing exceptional support to end-users across diverse platforms and technologies.</li></ul>Job Type: Full-timePay: 60,000.00TRY per month

Istanbul, Turkey - Senior Desktop Support Engineer

McDonald's Türkiye

<div>
 
 
 Biz kimiz:
 
 
 
 Brand Z Raporuna g&ouml;re McDonald's, 36.000'den fazla restoran&inodot;yla d&uuml;nyan&inodot;n en de&gbreve;erli be&scedil; markas&inodot;ndan biri olup, d&uuml;nyada 1,8 milyondan fazla ki&scedil;iye hizmet vermektedir. &Uuml;lkemizde 1986 y&inodot;l&inodot;ndan bu yana faaliyet g&ouml;steren McDonald's T&uuml;rkiye, &scedil;u anda 300'den fazla restoran&inodot; ve 9.500'den fazla &ccedil;al&inodot;&scedil;an&inodot;yla her y&inodot;l 100 milyon ki&scedil;iye hizmet veriyor.
 
 
 
 
 
 
 
 
 
 
 Arad&inodot;&gbreve;&inodot;m&inodot;z pozisyonda seni &ouml;ne &ccedil;&inodot;karacak kriterler:
 
 
 
 &middot; Orta d&uuml;zeyde &Idot;ngilizce bilgisine sahip,
 
 
 &middot; &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,
 
 
 &middot; Bilgi i&scedil;lem veya IT destek alan&inodot;nda en az 3 y&inodot;l deneyim sahibi,
 
 
 &middot; Tercihen perakende sekt&ouml;r&uuml;nde deneyimli,
 
 
 &middot; SQL Server Query konusunda bilgi ve yetkinli&gbreve;e sahip,
 
 
 &middot; Microsoft Windows i&scedil;letim sistemleri ve Microsoft Office 365 uygulamalar&inodot;nda yetkin,
 
 
 &middot; Detay odakl&inodot;, analitik d&uuml;&scedil;&uuml;nme ve sonu&ccedil; odakl&inodot; &ccedil;al&inodot;&scedil;ma becerilerine sahip,
 
 
 &middot; Koordinasyon ve ileti&scedil;im becerileri y&uuml;ksek,
 
 
 &middot; Merakl&inodot;, proaktif, uyumlu ve i&scedil; orta&gbreve;&inodot; perspektifine sahip.
 
 
 &middot; IT donan&inodot;mlar&inodot;n&inodot;n kurulumu, bak&inodot;m&inodot; ve ar&inodot;za giderimi konular&inodot;nda deneyimli,
 
 
 &middot; Yerinde veya uzaktan donan&inodot;m, yaz&inodot;l&inodot;m, e-posta ve internet sorunlar&inodot;na destek verebilen,
 
 
 &middot; Temel d&uuml;zeyde network bilgisine sahip (TCP/IP, kablo sonland&inodot;rma, kablolu/kablosuz a&gbreve; kurulumu, Access Point ve Switch y&ouml;netimi).
 
 
 
 
 
 
 
 
 
 McDonald's'ta &scedil;unlar&inodot; yapacaks&inodot;n&inodot;z:
 
 
 
 &middot; Restoranlardan gelen IT yaz&inodot;l&inodot;m ve donan&inodot;m taleplerinin, &ouml;nerilerinin ve sorunlar&inodot;n&inodot;n kay&inodot;t alt&inodot;na al&inodot;nmas&inodot;; kal&inodot;c&inodot; &ccedil;&ouml;z&uuml;mler ve gerekli de&gbreve;i&scedil;iklikler i&ccedil;in &ccedil;al&inodot;&scedil;malar y&uuml;r&uuml;t&uuml;lmesi,
 
 
 &middot; Ekiplerle koordineli &scedil;ekilde &ccedil;al&inodot;&scedil;arak geli&scedil;tirme ve projelerin t&uuml;m a&scedil;amalar&inodot;nda bilgi payla&scedil;&inodot;m&inodot; ve destek sa&gbreve;lanmas&inodot;,
 
 
 &middot; Global ekiplerle i&scedil; birli&gbreve;i i&ccedil;inde restoran yaz&inodot;l&inodot;mlar&inodot;n&inodot;n ve donan&inodot;mlar&inodot;n&inodot;n uyumlulu&gbreve;una y&ouml;nelik projelerde g&ouml;rev al&inodot;nmas&inodot;,
 
 
 &middot; Yaz&inodot;l&inodot;m entegrasyon s&uuml;re&ccedil;lerine destek verilmesi; yeni mod&uuml;l ve sistemlerin kurulumlar&inodot;n&inodot;n ger&ccedil;ekle&scedil;tirilmesi,
 
 
 &middot; Geli&scedil;en teknolojileri takip ederek, bunlarla ili&scedil;kili risk ve f&inodot;rsatlar&inodot;n de&gbreve;erlendirilmesi ve i&scedil; operasyonlar&inodot;na etkilerinin analiz edilmesi,
 
 
 &middot; IT envanter listelerinin d&uuml;zenli olarak takip edilmesi ve g&uuml;ncellenmesi,
 
 
 &middot; Mevcut veya yeni restoran a&ccedil;&inodot;l&inodot;&scedil;lar&inodot;nda sistem kurulumlar&inodot;n&inodot;n planlanmas&inodot; ve ilgili tedarik&ccedil;i ekiplerin koordinasyonunun sa&gbreve;lanmas&inodot;.
 
 
 
</div>

Restoran Teknolojileri Destek Uzmanı

SIEGWERK

<div><div>Why Siegwerk?</div><div> 
</div><div>Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Maintenance Technician&quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.
Our Benefits - What We Offer You<ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul>
Your Profile &ndash; What do You bring as Maintenance Technician?<ul><li>
Graduated from Vocational School departments such as Mechatronics, Mechanical Engineering, etc.</li><li>
Minimum 3 years of experience in maintenance and repair of industrial systems.</li><li>
Proficient in using MS Office programs.</li><li>
Team-oriented and collaborative.</li><li>
Strong problem-solving and analytical thinking skills.</li><li>
Responsible, open to development, and self-confident.</li><li>
Suitable for working in a shift system.</li></ul><div></div> 
Your Tasks &ndash; What You can expect as Maintenance Technician?<ul><li>
Perform or ensure the maintenance and repair of electrical and electronic components of machines in the plant and auxiliary facilities.</li><li>
Set up automation systems for new product trials on production lines.</li><li>
Carry out monthly and annual periodic maintenance of machines.</li><li>
Troubleshoot electrical and electronic faults in machines.</li><li>
Procure technical spare parts for machines.</li><li>
Introduce machines to operators.</li><li>
Conduct maintenance activities in accordance with 5S standards.</li><li>
Plan and carry out maintenance work for various systems in the facility (fire safety, heating, cooling, etc.).</li><li>
Coordinate with external sources providing maintenance and repair services.</li><li>
Ensure all maintenance and repair activities are properly documented.</li><li>
Support the IT Department in setting up hardware such as phones, computers, etc.</li></ul><div></div> 
Are you interested?
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.
To apply for this position please use Talent@SW.</div>

Maintenance Technician

Innova

<div>
 
 &Idot;nnova Bili&scedil;im &Ccedil;&ouml;z&uuml;mleri A.&Scedil;, farkl&inodot; teknolojilerde bilgi birikimine sahip 1300'&uuml;n &uuml;zerindeki profesyonel kadrosu ile T&uuml;rkiye&rsquo;nin &ouml;nde gelen bili&scedil;im &ccedil;&ouml;z&uuml;mleri firmas&inodot;d&inodot;r. 1999&rsquo;dan bug&uuml;ne telekom&uuml;nikasyon, finans, &uuml;retim, kamu ve hizmet sekt&ouml;rleri ba&scedil;ta olmak &uuml;zere her sekt&ouml;rdeki kurulu&scedil;lara platform ba&gbreve;&inodot;ms&inodot;z &ccedil;&ouml;z&uuml;mler sunan &Idot;nnova, uluslararas&inodot; standartlarda &uuml;retti&gbreve;i &ccedil;&ouml;z&uuml;mleri &scedil;imdiye kadar 4 k&inodot;tada 37 &uuml;lkeye ihra&ccedil; etmeyi ba&scedil;arm&inodot;&scedil;t&inodot;r. 2007 y&inodot;l&inodot;ndan bu yana T&uuml;rk Telekom Grubu &Scedil;irketleri b&uuml;nyesinde yer alan &Idot;nnova Bili&scedil;im &Ccedil;&ouml;z&uuml;mleri A.&Scedil;, &Idot;stanbul ve Ankara ana ofislerinin yan&inodot; s&inodot;ra T&uuml;rkiye'nin &ccedil;e&scedil;itli b&ouml;lgelerine yay&inodot;lm&inodot;&scedil; 14 ofisi &uuml;zerinden faaliyetlerine devam etmektedir.
 
 
 
 
 
 
 Genel Nitelikler:
 
 
 <ul>
 <li>
 &Uuml;niversitelerin Bili&scedil;im Y&ouml;netim Sistemleri, Elektronik, Bilgisayar vb. gibi m&uuml;hendislik b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 &Idot;lgili alanda minimum 2 y&inodot;l ve &uuml;zeri deneyime sahip,
 </li>
 <li>
 &Idot;&scedil; takibi kuvvetli, detaylara &ouml;nem veren, sonu&ccedil; odakl&inodot; &ccedil;al&inodot;&scedil;abilecek,
 </li>
 <li>
 Ekip &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n, planlama, organize etme ve koordinasyon becerilerine sahip,
 </li>
 <li>
 Erkek adaylar i&ccedil;in tercihen askerlik g&ouml;revini tamamlam&inodot;&scedil;,
 </li>
 <li>
 &Idot;stanbul'da ikamet edebilen/edebilecek bir tak&inodot;m arkada&scedil;&inodot; aray&inodot;&scedil;&inodot;m&inodot;z s&ouml;z konusudur.
 </li>
 </ul>
 
 
 
 
 
 G&ouml;rev Tan&inodot;m&inodot;:
 
 
 <ul>
 <li>
 Destek masas&inodot; havuzuna gelen problem ve talep bildirimlerinin al&inodot;nmas&inodot;, incelenmesi ve &ccedil;&ouml;z&uuml;m &uuml;retilmesi.
 </li>
 <li>
 Gerekli durumlarda ilgili birime y&ouml;nlendirme yap&inodot;lmas&inodot; ve s&uuml;recin takibinin ger&ccedil;ekle&scedil;tirilmesi.
 </li>
 <li>
 T&uuml;m &ccedil;al&inodot;&scedil;malar&inodot;n s&ouml;zle&scedil;mede belirtilen hizmet seviyelerine uygun olarak y&uuml;r&uuml;t&uuml;lmesi.
 </li>
 <li>
 Destek verilen m&uuml;&scedil;teriye ait &uuml;r&uuml;nlerin gerekti&gbreve;inde 7/24 vardiya d&uuml;zeninde &ccedil;al&inodot;&scedil;mas&inodot;n&inodot;n denetlenmesi.
 </li>
 <li>
 Gerekli durumlarda destek masas&inodot; &ccedil;al&inodot;&scedil;malar&inodot;na, kendisi i&ccedil;in belirlenen vardiya ve n&ouml;bet program&inodot;na uygun &scedil;ekilde kat&inodot;l&inodot;m sa&gbreve;lanmas&inodot;.
 </li>
 <li>
 Belirli teknik alanlarda kendini geli&scedil;tirerek projelere efektif katk&inodot; sa&gbreve;lanmas&inodot; (SM, Network, Security, System, Monitoring).
 </li>
 </ul>
 
 
</div>

Operasyon Çağrı Destek & İzleme Sistemleri Uzman Yardımcısı

<div><div>Why Siegwerk?</div><div> 
</div><div>Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Laboratory Technician&quot; to join us in Tuzla Istanbul plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.<div> 
Key Responsibilities:</div><ul><li>
Check the all technical properties and answer to our customer for the best ink series according their requirements.</li><li>
Document and organize test data and analysis.</li><li>
Conduct testing of physical properties of inks and coatings using various instrumentation and methods.</li><li>
Plans experiments and determines priorities.</li><li>
Communicates the results of project assignments and field trials in the form of oral and written presentations.</li><li>
Participates in internal press trials.</li></ul><div></div> 
Requirements:<ul><li>
Associate or Bachelor&rsquo;s degree in Chemistry,</li><li>
Good communicator, team player, dynamic, goal oriented, and hardworking,</li><li>
Ability to come up to speed quickly on new techniques/processes to work independently in a fast paced environment,</li><li>
Min. 2 years&rsquo; experience in Packaging or Ink industry</li></ul><div></div> 
Are you interested?
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.
To apply for this position please use Talent@SW.</div>

Laboratory Technician

Bosch-HomeComfort

<div>Company Description 
Do you want to shape the future of energy-efficient comfort technologies with your ideas? 
At Bosch, we create solutions that make life better; from advanced home comfort systems to sustainable energy technologies. 
Whether it&rsquo;s mobility, industrial technology, or home comfort solutions, you&rsquo;ll find opportunities here to turn your vision into reality and contribute to a more efficient, connected, and sustainable world.
Join our high-impact After Sales Technical Field team and play a key role in ensuring field excellence across our Home Comfort business. 
We are looking for a skilled and solution-oriented Technical Field Expert in Istanbul to support technical operations, elevate service quality and represent Bosch as a technical authority in key projects and escalations. 
Job Description 
<ul><li>
Coordinate and supervise field technical operations across assigned regions.</li><li>
Provide advanced technical guidance, expert-level troubleshooting and final root-cause analysis support.</li><li>
Conduct on-site system diagnostics, supervising, project control, performance audits and failure investigations, automation system for RAC / PAC / VRF/ HP product ranges.</li><li>
Monitor authorised service partner technical field performance, technical workmanship quality and safety compliance.</li><li>
Deliver regular advance technical training, coaching and capability-building programmes for technicians and service partners on the field side.</li><li>
Validate warranty claims in the field, verify repair quality and ensure accuracy of technical reporting.</li><li>
Represent the company as technical authority in critical escalations, strategic customer visits and major installation projects.</li><li>
Initiate and supervise corrective action plans and continuous improvement activities.</li><li>
Support documentation development: service bulletins, installation best practices, troubleshooting guides etc.</li><li>
Integrate sustainability standards into the field service network (energy efficiency, refrigerant handling, circularity).</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in mechanical engineering, Air conditioning engineering technician or equivalent technical discipline (preferred).</li><li>
Minimum 5+ years&rsquo; experience in Air conditioning field service, commissioning, or technical support and supervising.</li><li>
Strong technical mastery of Air conditioning fundamentals: refrigeration cycle, thermodynamics, inverter / VRF technology, F-gas, electrics.</li><li>
Proven field audit capability, ability to diagnose complex performance issues and electrical/electronic faults.</li><li>
Excellent communication, coaching, presentation and stakeholder management skills.</li><li>
High discipline in reporting, documentation and compliance with safety and environmental regulations.</li><li>
F-Gas certification or equivalent (preferred).</li><li>
Valid driving licence and availability for regular domestic travel.</li><li>
Minimum intermediate English level with fluency</li><li>
Residency in Istanbul</li></ul></div>

Technical Field Expert (Air Conditioning Systems)- Istanbul

Pegasus Airlines

<div>
 
 
 We are Pegasus Airlines!
 
 
 
 
 
 
 We are Pegasus. We represent the new generation in Turkish aviation. With our motto: Everyone has the right to fly, we inspire our guests to travel with low fares thanks to our business model.
 
 
 As your digital airline, our guest-centric approach offers digital technologies and unique innovations that enhance the travel experience.
 
 
 
 
 
 Today, we operate connecting flights to more than 50 countries across T&uuml;rkiye, Europe, North Africa, the Middle East, Russia, and Central Asia. We have one of the youngest fleets in Turkey, which exceeds 110 aircraft in 2025.
 
 
 
 
 
 Are you ready to embark on your Pegasus career path as our
 
 Expert Data Analyst
 
 , flight number PC-2025?
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 University degree in a highly quantitative field such as Computer Engineering, CTIS, Statistics, Mathematics or any other Engineering Sciences
 </li>
 <li>
 Minimum 6 years of experience in a similar position
 </li>
 <li>
 Proficiency in PL-SQL database programming language and ability to write code from scratch
 </li>
 <li>
 Good knowledge of semantic layer preperation and hand on development of minimum 4 years in the analytical platforms like Power BI, IBM Cognos BI, Qlik, Tableau etc.
 </li>
 <li>
 Demonstrated problem-solving skills, ability to multi-task and set priorities.
 </li>
 <li>
 Strong analytical mindset with good attention to details, focus on both technical and business aspects
 </li>
 <li>
 Fluent in both written and spoken English
 </li>
 <li>
 Good communication skills
 </li>
 </ul>
 
 
 
 
 
 In this role you will
 
 
 
 
 
 <ul>
 <li>
 Conduct exploratory data analyses to uncover trends and insights using statistical methods and data visualization, aligning them with business goals.
 </li>
 <li>
 Create concise reports and visuals that offer actionable insights to stakeholders based on data-driven recommendations.
 </li>
 <li>
 Collaborate with analysts and stakeholders to identify and develop solutions for analytical needs.
 </li>
 <li>
 Partner with data engineers to design data models that support reporting and analytical requirements, using reporting and visualization tools.
 </li>
 <li>
 Stay current with the latest data analysis techniques, recommending enhancements to data analysis processes.
 </li>
 <li>
 Conduct data analysis, develop reports, and design system functions for assigned projects within timelines, documenting system analysis and design work.
 </li>
 <li>
 Advocate for effective data usage and make adjustments to facilitate its use.
 </li>
 <li>
 Stay updated on new technologies, suggesting innovations to improve efficiency, reduce costs, increase revenue, or align with Pegasus's goals.
 </li>
 <li>
 Research developments in air transportation and IT applications, presenting suggestions to benefit Pegasus.
 </li>
 <li>
 Prepare and maintain documentation for reports and visualizations.
 </li>
 <li>
 Provide system usage training to user departments when needed.
 </li>
 <li>
 Offer support in coordinating and planning work with partners or third parties.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What Pegasus Airlines can offer you
 
 
 
 
 
 <ul>
 <li>
 Discounted domestic and international flight tickets that includes first-degree family members, For single candidate can add +1 person, Discounted flight with contracted airlines to destinations where there are no flights
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Food voucher
 </li>
 <li>
 Remote and flexible working hours on certain days according to working model, allowance for remote working days
 </li>
 <li>
 Fun@Fly Social Activity Clubs (Social clubs such as theatre club, sailing, trekking, running, basketball , volleyball and football teams, e-sports team)
 </li>
 <li>
 Kindergarten opportunity for female employees (Istanbul, Izmir, Antalya)
 </li>
 <li>
 Performance based bonus system
 </li>
 <li>
 Shuttle
 </li>
 </ul>
 
 
 
 
 
 Discover Pegasus Airlines!
 
 
 
 
 
 
 Our Framework for a Sustainable Future prioritises our impact on the environment and society, as well as economic development. We call our route
 
 
 Sustainable Future
 
 
 . By 2050, we aim to eliminate carbon emissions from our operations, and we are working towards this goal. We are proud of a rich governance culture that is developed through a perspective open to continuous improvement and the feedback of our stakeholders. We regularly and transparently share our targets and performance on these issues with the public.Gender equality is at the foundation of our corporate culture. We are one of the pioneering airlines that have signed IATA's voluntary initiative "25by2025" to increase the representation of women in all areas of the aviation industry, including pilot, technician and management ranks. We were the first airline in the world to join the UN Women's Empowerment Principles (WEPs) platform.Listen to every different voice in our quest for a more equal tomorrow for future generations and we call our voice #PegasusHarmony 💛
 
</div>

Expert Data Analyst - Hybrid

Explore 1344+ It support technician in Istanbul this December. Find roles across top companies and apply now to boost your career.