accountant

senior accountant

junior accountant

assistant accountant

account manager

key account director

Time Express Parcels

Job Title: Key Account ManagerCompany: Time Express Parcels Location: Dubai, UAE Job Type: Full-TimeJob OverviewTime Express Parcels is seeking a high-performing Key Account Manager to manage and strengthen our most valuable client relationships. In this role, you will act as the primary strategist, operational lead, and growth driver for your assigned portfolio. You will oversee the complete client lifecycle, from onboarding to long-term retention, while building and managing the personnel required to support these accounts effectively.Key ResponsibilitiesClient Onboarding &amp; Retention<ul><li>Lead the seamless onboarding process for new enterprise-level clients</li><li>Establish clear Key Performance Indicators (KPIs) during the kickoff phase</li><li>Conduct regular performance reviews to ensure account health and client satisfaction</li></ul>Customer Relations &amp; Escalation Management<ul><li>Serve as the primary and trusted point of contact for key stakeholders</li><li>Resolve complex, high-priority client escalations professionally and efficiently</li><li>Identify root causes of operational issues and implement corrective actions to prevent recurrence</li></ul>Account Growth &amp; Profitability<ul><li>Identify and execute upselling and cross-selling opportunities within assigned accounts</li><li>Protect and improve account profitability through strategic pricing and cost management</li><li>Accurately forecast monthly, quarterly, and annual revenue streams</li></ul>Personnel Hiring &amp; Team Leadership<ul><li>Recruit, interview, and hire dedicated personnel to support client accounts</li><li>Train, mentor, and manage team members to ensure excellent service delivery</li><li>Conduct performance evaluations and support employee career development</li></ul>Qualifications<ul><li>Experience: 5+ years of experience in Account Management, Client Relations, or Logistics/Express Courier Management</li><li>Leadership: Proven track record of hiring, building, and managing high-performing teams</li><li>Financial Acumen: Strong understanding of account P&amp;L, margins, and revenue growth</li><li>Problem Solving: Excellent negotiation skills with experience handling high-level client escalations</li><li>Communication: Fluent in English with strong presentation, communication, and stakeholder management skills</li></ul>Application Question(s):<ul><li>Do you have experience managing key or enterprise accounts?</li><li>Have you worked in logistics, courier, or express delivery operations?</li><li>How many team members have you managed?</li><li>How soon can you join?</li></ul>Work Location: In person

Key Account Manager

Pedigri Technologies

<div>
 At Pedigri Technologies, we keep spare parts moving for some of the most respected names in Hi-Tech, MedTech and Industrial sectors. Wherever their engineers need a part across the Middle East and Africa, our team makes sure it gets there.
 
 
 We're now looking for a bilingual (English &amp; Arabic) Key Account Manager to join us in Dubai. A junior manager role with real ownership and plenty of room to grow.
 
 
 <ul>
 <li>
 Be the day-to-day face of Pedigri for a group of global customers
 </li>
 <li>
 Monitor Import, Export and Last-Mile Delivery KPIs across MEA
 </li>
 <li>
 Coordinate with service partners, handle escalations, keep shipments on track
 </li>
 <li>
 Run weekly/monthly business reviews and close the loop on issues - calmly and clearly
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3&ndash;5 years in service supply chain, spare parts, logistics or key account management
 </li>
 <li>
 Fluent English &amp; Arabic (both essential)
 </li>
 <li>
 Sharp analytical thinking, clear communication, strong follow-through
 </li>
 <li>
 Experience across the Middle East &amp; Africa is a big plus
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Direct exposure to leading global brands in Hi-Tech, MedTech and Industrial sectors
 </li>
 <li>
 Real ownership from day one &mdash; no endless layers
 </li>
 <li>
 A small, capable team where your work is visible and your ideas land
 </li>
 <li>
 Based in Dubai, with regional reach across MEA
 </li>
 </ul>
</div>

The First Group Hospitality

<div>Overview:
<div>
Ciel Dubai Marina, Vignette Collection is a lifestyle luxury hotel located in the Dubai Marina district of Dubai, United Arab Emirates. Standing at 377 meters, Ciel is the tallest hotel in the world boasting 1,004 guestrooms featuring floor-to-ceiling panoramic glass windows, eight dining destinations, three outdoor swimming pools including one of the world's highest infinity pools, a luxury spa, and a state-of-the-art gymnasium. Designed by award-winning architects Norr, the skyscraper is a global symbol of modern engineering and luxury.</div><div> 
</div><div>Ciel is strategically located at the gateway to Dubai Marina, offering direct access to key tourist attractions, beaches, retail centres, and transport networks. The property was developed by The First Group, a renowned UAE-based global property investment firm and is part of IHG Hotels &amp; Resorts&rsquo; Vignette Collection. Discover more at https://www.vignettecollectionhotels.com/cieldubai.</div><div></div><div> 
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.</div><div> 
</div><div>Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com</div>
Job Description:

The Senior Commercial Director is responsible for setting, leading and delivering the full commercial strategy for the Ciel Dubai Marina &ndash; Vignette Collection by IHG. Working directly with the Managing Director, hotel leadership teams and above-property/shared-service teams, this role is accountable for commercial growth across rooms, food and beverage, meetings and events, and all relevant ancillary revenue streams.
The role has clear accountability for RevPAR, market share, total revenue, profitability-aligned growth, brand-aligned commercial execution and the development of a high-performing commercial culture across the organization. The ideal candidate is a proven commercial leader with successful experience in a similar hotel organization and a demonstrated track record of managing luxury lifestyle in a complex environment as well as critical asset importance.
Sales and Marketing Teams report directly to the Senior Commercial Director, ensuring clear ownership of demand generation, brand activation, commercial execution and revenue delivery across all commercial disciplines.
KEY RESPONSIBILITIES
Commercial Strategy and Leadership<ul><li>
Develop, lead and execute the hotel strategy ensuring alignment with ownership objectives, brand standards, annual budgets and hotel business plans.</li><li>
Act as the senior commercial partner to the Managing Director, providing clear recommendations on business mix, pricing, demand generation, channel strategy and growth opportunities.</li><li>
Translate objectives into measurable commercial action plans with clear ownership, timelines and performance expectations.</li><li>
Create a strong commercial culture across the organization, ensuring hotel teams understand market opportunities, revenue priorities and their role in driving commercial results.</li></ul>
RevPAR, Total Revenue and Market Share Growth<ul><li>
Drive RevPAR, ADR, occupancy, market share and total revenue growth across the asset through disciplined commercial planning and execution.</li><li>
Lead total hotel revenue opportunities across rooms, food and beverage, groups, meetings and events, long-stay, corporate, leisure and ancillary revenue streams.</li><li>
Work closely with revenue management teams to optimize pricing, inventory controls, restrictions, forecasting, segmentation and channel mix.</li><li>
Identify demand gaps and growth opportunities by monitoring market trends, competitor activity, city-wide events, source markets and changing customer behaviour.</li><li>
Ensure commercial decisions are profitability-aligned, balancing revenue growth with distribution costs, margin impact and long-term account value.</li></ul>
Sales, Marketing, Distribution and Brand Activation<ul><li>
Lead the overall sales strategy across key segments including corporate, leisure, groups, MICE, wholesale, consortia, travel trade, OTA and direct channels.</li><li>
Ensure strategic account management disciplines are in place, including account plans, production reviews, relationship mapping, conversion tracking and measurable action plans.</li><li>
Oversee commercial input into marketing, PR, digital, e-commerce, CRM, loyalty and promotional campaigns to drive demand and conversion for each hotel.</li><li>
Maximize the use of IHG commercial platforms, Vignette Collection brand opportunities, distribution systems, loyalty channels and shared-service resources.</li><li>
Prioritize Brand.com and overall direct business revenue generation, increasing direct booking contribution, improving channel profitability and reducing reliance on third-party channels where commercially appropriate.</li><li>
Further leverage One Rewards, IHG's loyalty ecosystem and the Vignette Collection brand platform to capture direct business, drive member engagement, strengthen repeat demand and grow loyalty-led revenue across the portfolio.</li><li>
Provide direct leadership and accountability for Sales and Marketing teams, ensuring both functions are aligned behind the hotel commercial strategy, revenue targets and brand priorities.</li><li>
Represent the hotel at asset management reviews, key client meetings, brand reviews, trade events, sales missions and commercial forums when required.</li></ul>
Team Management and Performance<ul><li>
Lead, coach and develop commercial teams and relevant on-property colleagues, creating a results-driven and collaborative working environment.</li><li>
Set clear individual and team KPIs, monitor performance regularly and provide timely feedback, coaching and corrective action where needed.</li><li>
Build team capability through training, succession planning, best-practice sharing and consistent commercial routines.</li><li>
Ensure strong communication and coordination between sales, revenue, marketing, reservations, events, F&amp;B and hotel operations teams.</li><li>
Direct the Sales Leader and Marketing Leader with clearly defined responsibilities, reporting routines, KPIs and accountability for revenue-generating activities.</li></ul>
Above-Property and Shared-Service Collaboration<ul><li>
Build strong and productive relationships with above-property and shared-service teams, including IHG/brand commercial support, revenue management, digital, distribution, reservations, loyalty, PR and marketing resources.</li><li>
Influence and coordinate shared-service support to ensure hotel priorities are understood, actioned and measured against expected results.</li><li>
Translate above-property initiatives into property-level execution, ensuring hotel receives the right level of commercial focus and follow-through.</li><li>
Escalate risks, opportunities and resources needs clearly to the Managing Director and senior leadership team.</li></ul>
Business Planning, Reporting and Analysis<ul><li>
Lead and contribute to annual business planning, budgeting, forecasting and commercial reviews.</li><li>
Prepare clear commercial reports and presentations for the Managing Director, senior management and relevant stakeholders.</li><li>
Use data from PMS, CRS, RMS, CRM, sales reporting and business intelligence tools to identify trends, risks and actionable opportunities.</li><li>
Track progress against commercial plans, revenue targets, pace, pickup, conversion, account production and campaign performance.</li></ul>
Operational and Stakeholder Alignment<ul><li>
Work closely with hotel operations teams to ensure commercial promises are aligned with guest experience, service delivery and operational capacity.</li><li>
Partner with food and beverage leaders to create demand, packages, promotions and partnerships that grow total revenue and enhance hotel positioning.</li><li>
Maintain strong relationships with asset management/owners, brand representatives, key clients, partners and internal stakeholders to support long-term commercial success.</li></ul>
 Key Performance Indicators<ul><li>
RevPAR, ADR, occupancy and market share index performance.</li><li>
Total revenue delivery, including rooms, food and beverage, meetings and events, and ancillary revenue versus budget and forecast.</li><li>
Sales productivity, account penetration, conversion, pipeline quality and business mix improvement.</li><li>
Channel mix optimization, direct booking contribution, loyalty performance and distribution cost efficiency.</li><li>
com production, direct business revenue contribution, One Rewards and loyalty contribution, member engagement and repeat demand.</li><li>
Forecast accuracy, pricing discipline, commercial plan execution and speed of corrective action.</li><li>
Team engagement, talent development and quality of collaboration with hotel leadership and shared-service teams.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in business administration, Hospitality Management, Commercial Strategy, Marketing or a related field; master&rsquo;s degree or relevant certification is an advantage.</li><li>
Minimum of 10 years of progressive hotel commercial, sales, revenue, distribution or marketing leadership experience, including 3&ndash;5 years in a senior commercial role.</li><li>
Proven track record of delivering RevPAR, total revenue, market share, Brand.com/direct-channel growth, loyalty revenue and profitable commercial performance.</li><li>
Prior international chain with lifestyle brand experience is strongly preferred.</li><li>
Strong commercial and financial acumen across rooms, F&amp;B, groups, events, pricing, segmentation, distribution, digital/e-commerce, CRM, brand marketing and demand generation.</li><li>
Proven ability to lead Sales and Marketing teams, with clear reporting lines, KPIs, performance routines, coaching and accountability across a multi-property environment.</li><li>
Excellent communication, negotiation, presentation and relationship-building skills, with the ability to influence senior leadership, owners, brand teams, shared-service teams, clients and partners.</li><li>
Proficiency with hotel commercial systems, including PMS, CRS, RMS, CRM, sales reporting and business intelligence tools.</li><li>
Knowledge of the Dubai/UAE hospitality market and international source markets is strongly preferred; fluent English is required and additional languages are preferred.</li><li>
Flexibility to travel and attend client meetings, industry events and commercial activities as required.</li></ul></div>

Senior Commercial Director

Kikidrop

Job Title: Head of Customer Success (Global) Location: Dubai, UAEDepartment: Customer Success / Account ManagementReporting To: Director/Customer SuccessEmployment Type: Full-timeRole OverviewAs the Head of Global Customer Success for Tookan, you will own the post-sale customer journey worldwide. You will lead, mentor, and scale a high-performing team of 8 Customer Success Managers (CSMs) and Account Managers (AMs) based in the UAE.Your mission is two-fold: ensure seamless, high-touch onboarding that drives immediate product adoption, and systematically unlock revenue growth through proactive upselling and cross-selling. This is a strategic leadership role requiring a blend of deep empathy for the customer, strong people management skills, and a sharp commercial mindset.Key Responsibilities1. Team Leadership &amp; People Management (30%)<ul><li>Manage &amp; Mentor: Lead and inspire the current team of 8 CSM/AM professionals, fostering a culture of accountability, continuous learning, and high performance.</li><li>KPI Tracking: Define, monitor, and report on team-wide and individual KPIs (e.g., Net Retention Rate (NRR), Churn Rate, Time-to-Value, and Expansion Revenue).</li><li>Resource Allocation: Optimize territory and account mapping for the global client base to ensure maximum customer coverage and satisfaction.</li></ul>2. World-Class Onboarding &amp; Time-to-Value (30%)<ul><li>Process Optimization: Refine and standardize the global onboarding playbook for Tookan to reduce implementation friction and accelerate Time-to-Value (TTV).</li><li>High-Touch Adoption: Ensure clients are fully utilizing Tookan&rsquo;s core functionalities (routing, dispatching, tracking) tailored to their specific industry needs.</li><li>Churn Prevention: Identify early warning signs of low adoption or friction during onboarding and implement swift intervention strategies.</li></ul>3. Revenue Generation: Upsell &amp; Cross-sell (40%)<ul><li>Commercial Strategy: Build and execute a structured account expansion framework to systematically identify upsell (higher tiers, more tasks/agents) and cross-sell (add-on modules, integrations) opportunities.</li><li>Revenue Accountability: Partner with the sales and product teams to hit net-revenue retention targets, turning the CS department into a major revenue-driving engine.</li><li>QBRs &amp; Executive Engagement: Lead Strategic Quarterly Business Reviews (QBRs) with key enterprise global accounts to align Tookan&rsquo;s roadmap with their evolving business goals.</li></ul>Required Experience &amp; Skills<ul><li>Experience: Experience in Customer Success or Account Management within the B2B IT SaaS space, with at least some experience in a leadership/people management role.</li><li>Domain Knowledge: Previous experience working with logistics software, last-mile delivery tech, field force management, or hyper-local marketplace SaaS (like Tookan) is highly preferred.</li><li>Proven Revenue Track Record: Demonstrated success in owning commercial targets, specifically driving account expansion, cross-selling, and renewal negotiations.</li><li>Global Mindset: Experience managing a global customer base across different time zones and cultural nuances from a centralized hub (UAE).</li><li>Analytical Skills: Strong ability to interpret data, build customer health scores, and turn usage analytics into actionable retention plans.</li><li>Communication: Exceptional English communication and presentation skills What We Offer</li><li>A competitive salary and performance-based bonuses tied to global NRR targets.</li><li>Opportunity to lead a core product division for a globally recognized SaaS brand.</li><li>Dynamic, multicultural work environment in the heart of Dubai.</li></ul>Pay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

Customer Support

Christian Dior

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your dreams with Dior.
YOUR MISSION ____________
As the Travel Retail Area Sales Manager for Africa, you will be responsible for leading and driving the commercial strategy and operations within the travel retail sector across various countries in Africa. You will play a pivotal role in achieving sales targets, maximizing profitability, and strengthening brand presence in travel retail channels such as airports, duty-free shops, and border crossings. Your primary focus will be on developing and implementing effective strategies, managing key accounts, and fostering relationships with stakeholders to optimize revenue and market share.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Your main responsibilities in this role include:
Commercial Strategy Development
<ul><li>Develop and execute the commercial strategy for the travel retail sector in Africa, aligned with the company's overall objectives
</li><li>Identify growth opportunities, market trends, and competitive insights to drive business expansion and increase market penetration
</li><li>Conduct market research and analysis to understand customer preferences, demands, and behaviors in the travel retail space
</li><li>Collaborate with cross-functional teams to develop innovative product offerings, pricing strategies, and promotional campaigns
</li></ul>Key Account Management
<ul><li>Establish and maintain strong relationships with key travel retail accounts, including airport authorities, duty-free operators, and travel retail operators.
</li><li>Negotiate contracts, terms, and conditions to secure profitable deals and favorable shelf placements for the company's products.
</li><li>Monitor account performance, track sales data, and identify areas for improvement to optimize revenue and profitability.
</li><li>Provide regular reports and updates to senior management on sales performance, market trends, and competitor activities.
</li></ul>Team Leadership and Development
<ul><li>Lead and manage a team of sales professionals, providing guidance, coaching, and performance feedback.
</li><li>Set clear objectives, targets, and KPIs for the team, and monitor progress towards achieving sales goals.
</li><li>Foster a collaborative and high-performing team culture, promoting teamwork, accountability, and continuous learning.
</li></ul>Cross-Functional Collaboration
<ul><li>Collaborate with marketing, supply chain, finance, and other departments to ensure seamless execution of commercial strategies.
</li><li>Coordinate with the marketing team to develop and implement effective promotional activities, visual merchandising strategies, and branding initiatives in travel retail locations.
</li><li>Work closely with supply chain and logistics teams to ensure timely product availability and efficient distribution across travel retail channels.
</li></ul>Compliance and Budget Management
<ul><li>Ensure compliance with legal and regulatory requirements, including customs regulations and duty-free policies across different African countries.
</li><li>Develop and manage the travel retail commercial budget, effectively allocating resources and monitoring expenditures to achieve financial targets.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Bachelor's degree in business administration, marketing, or a related field. A master's degree is a plus.
</li><li>Fluent in English, French is a plus.
</li><li>Proven experience (at least 8-10 years) in travel retail or commercial roles within the consumer goods industry, preferably in Africa.
</li><li>Strong understanding of the travel retail landscape, including airport operations, duty-free retailing, and travel retail trends in Africa
</li><li>Demonstrated track record of successfully developing and executing commercial strategies to drive sales growth and increase market share.
</li><li>Excellent negotiation and relationship management skills with the ability to build and maintain strong partnerships with key accounts.
</li><li>Strong leadership abilities with experience in managing and motivating a sales team.
</li><li>Analytical mindset with proficiency in data analysis and market research techniques.
</li><li>Exceptional communication and presentation skills, both verbal and written.
</li><li>Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions.
</li><li>Willingness to travel frequently within Africa and occasionally internationally
</li></ul></div><div><h3 class="jobSectionHeader">Additional information
</h3>ADDITIONAL INFORMATION :
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">PARFUMS CHRISTIAN DIOR
 
MAISON
 
</h2><div>Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies&rsquo; style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to &ldquo;leave a trail of desire in a woman&rsquo;s wake&rdquo;. This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.
 
The current-day trustees of this legendary expertise &ndash; Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup &ndash; are the heirs to Christian Dior&rsquo;s perfectionism. The worldwide renown of the House&rsquo;s creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.</div></div></div></div></div></div></div>

Area Sales Manager

Blue Rock Trading LLC

Job Title: Content Strategist (Full-Time) Location: Innovex Agency, Warehouse No. 1 - Street 9 - Nadd Al Hamar - Dubai - UAEJob Description: We are looking for a Content Strategist (Full-Time) to join our team! This role is crucial in developing fresh, engaging content ideas for our social media clients, commercial projects, and print media. You&rsquo;ll work closely with our Project Manager and Creative Director to ideate compelling photo and video concepts while also crafting scripts and content strategies for commercial clients.Key Responsibilities:<ul><li>Collaborate with the Account Manager during client meetings to understand content needs.</li><li>Develop unique and engaging content ideas for Instagram and other social media platforms.</li><li>Create detailed content briefs, including mood boards, references, and technical requirements.</li><li>Research and develop fresh storytelling approaches for commercial video clients.</li><li>Write scripts, taglines, and creative content for commercial video projects.</li><li>Stay updated on industry trends, competitor content, and social media best practices.</li><li>Work closely with the Creative Director to refine concepts before production.</li><li>Ensure smooth communication between ideation, production, and post-production teams.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Media Communication, Advertising, Marketing, or a related field.</li><li>Strong creative thinking and storytelling ability for digital and commercial content.</li><li>Experience in content strategy and social media marketing.</li><li>Excellent scriptwriting and copywriting skills.</li><li>Knowledge of branding, aesthetics, and current social media trends.</li><li>Basic understanding of photography, videography, and production workflows.</li><li>Ability to create mood boards and visual content references.</li><li>Excellent communication and organizational skills.</li></ul>Working Hours &amp; Days:<ul><li>5 days a week, from 9:00 AM to 6:00 PM.</li></ul>Company Benefits:<ul><li>1 flight ticket per year.</li><li>30 paid annual leave days.</li><li>Company sim card for internet and calls.</li><li>Laptop provided for work use.</li><li>A multicultural and dynamic work environment.</li><li>Opportunities for professional development and growth.</li><li>Collaborative and creative team culture.</li><li>Work in a fast-paced, innovative environment with diverse projects.</li></ul>Hiring Process: Our hiring process consists of two rounds to ensure we find the right fit for the role:<ul><li>Round 1: Initial Screening</li><li>Discussion on past experience, creative thinking, and knowledge of social media trends.</li><li>Evaluation of strategic content planning and scriptwriting for commercial videos.</li><li>Round 2: Practical Assignment &amp; Final Evaluation</li><li>Candidates will be given a task to create a content strategy or write a short script.</li><li>Presentation and discussion of their work, followed by feedback and refinement.</li></ul>We&rsquo;re looking for someone who can think creatively, execute high-quality content ideas, and collaborate effectively with our team.Job Type: Full-timePay: AED5,500.00 - AED6,500.00 per monthApplication Question(s):<ul><li>Can you share a portfolio or examples of content strategies you&rsquo;ve developed for social media or commercial projects?</li><li>What do you think is the most important element of a successful social media content strategy?</li><li>How do you keep up with changing trends in social media and digital marketing?</li><li>Can you provide an example of a commercial video script you&rsquo;ve written or collaborated on?</li><li>How do you approach creating mood boards and visual content references for your concepts?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>brand strategy building: 3 years (Required)</li><li>Content strategy building: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Content Strategist

Connor Consulting

<div>Director &ndash; Software Publisher Services &ndash; MEA 


&quot;Are you looking for an opportunity to drive commercial growth, own strategic client relationships, and shape the future of software compliance advisory at a global level?&quot; 
About the Company 

Connor Consulting Partners, LLC is a specialist advisory firm delivering software license compliance and advisory services to a global client base. 
We are in an exciting period of growth and organisational maturity. Our line of business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy. The result is a firm where senior leaders spend their time on the work that matters most - growing accounts and winning new business. 
The Opportunity 

We are looking for a Director to take ownership of a portfolio of client accounts within our Software Publishers Services line of business. This is a senior commercial role: you will be accountable for the revenue, growth, and quality outcomes your clients experience. 
This is not a delivery management role. We have a mature delivery infrastructure - tracking systems, quality frameworks, structured escalation pathways, and a capable operations team - that handles day-to-day execution. Your focus will be on the outcomes that matter: growing your accounts, winning new business, maintaining senior client relationships, and ensuring the quality standard your clients receive meets the firm's expectations. 
The right person for this role is a commercially-minded leader who has the confidence to step back from operational detail and trust a well-designed delivery system, while retaining clear accountability for results. 
This role also carries a strategic dimension beyond day-to-day portfolio management. The software publisher services landscape is evolving. Publishers are shifting from audit enforcement toward models built around customer engagement and customer success, and we are actively leading that evolution. Connor is at the front of this change, helping publishers and their customers move toward advisory-led relationships that create lasting value on both sides. The Director we hire will help shape what that looks like in practice: driving the new services we take to market, influencing how publishers engage with their customers, and building the commercial credibility that positions Connor as the firm that leads with advisory, not audit. This is an opportunity to shape a business, not just run a book. 
Key Accountabilities 
Commercial Ownership
<ul>
<li>Full commercial authority across your client portfolio. You own all commitments made to clients on timelines, fees, and scope.</li>
<li>Drive account-level growth and revenue extraction from existing contracts. Identify and convert upsell and cross-sell opportunities.</li>
<li>Pursue net-new client acquisition through your professional network and market presence. A significant portion of your time should be directed toward new business development.</li>
<li>Consult the delivery management function on capacity before finalising commercial commitments. You retain full authority to commit, and you own the delivery risk associated with your decisions.</li></ul> 


Strategic Client Relationships
<ul>
<li>Maintain periodic senior-level touchpoints with your clients. Your presence is strategic, not operational.</li>
<li>You are the firm's senior face to the client. Engaged in operational client matters only when escalation is required or when commercial conversations demand your involvement.</li>
<li>Build and deepen the relationships that generate long-term account value. Your Account Managers handle the day-to-day; you hold the strategic relationship.</li></ul> 


Quality Accountability
<ul>
<li>Ultimately accountable for the quality standard your clients experience. The delivery function provides quality frameworks, checklists, and tracking; you are accountable for the results those systems produce.</li>
<li>Hold your delivery teams accountable for the quality of every deliverable. When quality issues arise, you set the standard for what constitutes an acceptable resolution.</li>
<li>Champion and reinforce the firm's delivery standards within your accounts. Consistent quality is a business standard that depends on leadership at every level.</li></ul> 


Delivery Oversight
<ul>
<li>Ultimately accountable for the quality standard your clients experience. The delivery function provides quality frameworks, checklists, and tracking; you are accountable for the results those systems produce.</li>
<li>Hold your delivery teams accountable for the quality of every deliverable. When quality issues arise, you set the standard for what constitutes an acceptable resolution.</li>
<li>Champion and reinforce the firm's delivery standards within your accounts. Consistent quality is a business standard that depends on leadership at every level.</li></ul> 


New Business Development
<ul>
<li>Final accountability on escalation decisions within your client portfolio. You are the decision-maker when issues escalate beyond the operations team's authority.</li>
<li>Receive structured reporting on all active engagements across your portfolio. You do not need to be in every operational meeting - the delivery infrastructure gives you the visibility to make informed decisions at the right altitude.</li>
<li>Retain final say on staffing decisions for your accounts. The delivery function assesses capability and recommends; you make the call.</li></ul> 


Shaping the Advisory Proposition
<ul>
<li>Help drive the firm&rsquo;s publisher advisory services beyond traditional software license compliance. You will be expected to bring a point of view on what clients need, what the market will pay for, and how we differentiate.</li>
<li>Use your client relationships as a proving ground for advisory-led engagements. Test new service lines, identify what resonates commercially, and feed those insights back into the firm&rsquo;s go-to-market strategy.</li>
<li>Champion the shift from reactive compliance work to proactive advisory across your portfolio. This means reframing client conversations around security, renewal optimization, and strategic licensing decisions, not just audit remediation.</li>
<li>Collaborate with the leadership team to build the firm&rsquo;s advisory capability, including the skills, methodologies, and commercial models required to sustain advisory work at scale.</li></ul> 


New Business Development
<ul>
<li>Lead net-new client acquisition in the software license compliance space. Leverage your industry network, market knowledge, and relationships to build the firm's pipeline.</li>
<li>Our organisational structure is specifically designed to free your time for growth activity. As the operations team runs delivery independently, you have the bandwidth to focus on the commercial opportunities that drive the firm forward.</li>
<li>Contribute to the firm's market positioning and thought leadership in software compliance and advisory.</li></ul> 
What We Expect in Return

This role carries significant authority and autonomy. With that comes a set of commitments we expect from every Director: 
<ul>
<li>
Give the delivery function a forward view of your pipeline so they can plan capacity proactively. Last-minute resourcing requests undermine the system that supports you.</li>
<li>Consult on delivery capacity before making commitments to clients. This is not about seeking permission - it is about making informed decisions with the full picture.</li>
<li>Be transparent about the state of your accounts. Visibility across the leadership team is how we catch issues early and support each other.</li>
<li>Reinforce the firm's delivery standards within your accounts. Process compliance and quality frameworks only work when leadership at every level backs them.</li>
<li>Collaborate openly with your peers. Share information, share best practice, and operate as a coherent leadership group - not as isolated client silos.</li>
<li>Treat the delivery management function as a genuine partner. They provide the infrastructure that frees you to focus on growth; engage with them accordingly.</li></ul> 


How This Role Works Day-to-Day

We have deliberately structured this role so you can operate at the highest level. Here is what that looks like in practice: 


Your focus

Revenue, growth, client relationships, quality outcomes, strategic decisions 
Not your focus

Day-to-day delivery management, project tracking, process design, resource pool management - we have dedicated people and infrastructure for this 
Your governance rhythm

Structured weekly and monthly forums with the leadership team to review portfolio health, make decisions, and align on priorities. You receive the data you need to stay informed without being operationally involved. 
How you get visibility

Through dashboards, structured reporting, and governance forums - not through attending every meeting. The delivery infrastructure is designed to give you confidence without requiring your presence in operational detail. 
When you step in

When issues genuinely require your authority: material commercial risk, client escalations, staffing decisions, and significant scope or fee changes. Routine delivery is handled by your operations team. 
What your team handles

Day-to-day client communication, project management, routine budget conversations, weekly tracking, and phase management - all owned by your Account Managers and Technical Leads. 
About You

Experience &amp; Knowledge
<ul>
<li>Significant experience in software license compliance, software asset management, or software advisory services. You understand the commercial landscape, vendor licensing models, and the compliance audit lifecycle.</li>
<li>Proven track record of owning and growing a client portfolio in a professional services or advisory environment. You have managed commercial relationships at a senior level and have delivered measurable revenue growth.</li>
<li>Experience leading delivery teams in a matrix structure. You know how to get results through people who do not report directly to you, and you understand the discipline of stepping back from operational detail while retaining accountability.</li>
<li>Understanding of major software vendors' licensing programmes (e.g., Microsoft, Oracle, SAP, IBM, or similar). You can speak credibly to clients about compliance risk, remediation strategy, and commercial optimisation.</li>
<li>International delivery experience preferred. Our teams operate across multiple regions and you will be comfortable working across time zones and cultures.</li></ul> 


Leadership &amp; Competencies
<ul>
<li>Commercially driven. You think in terms of revenue, margin, and account growth. You see client relationships as commercial assets to be developed.</li>
<li>Confident delegator. You trust capable people to execute and do not need to be in every meeting to feel in control. You lead through outcomes, not through presence.</li>
<li>Collaborative. You work effectively with peers and support functions. You treat delivery infrastructure as something that enables you, not as overhead. You share information openly and engage constructively when issues arise.</li>
<li>Decisive. You make commercial decisions clearly and own the consequences. When delivery risk is flagged, you weigh it and commit consciously.</li>
</ul><ul><li>Growth-oriented. You actively pursue new business and are energised by client acquisition, not just client management.</li>
<li>Quality-conscious. You hold a high standard for what your clients receive and you hold your teams accountable for meeting that standard.</li></ul> 


Qualifications
<ul>
<li>Degree-level education or equivalent professional experience.</li>
<li>Relevant industry certifications are advantageous but not essential (e.g., ITAM, SAM, vendor-specific compliance certifications).</li>
<li>Established professional network within the software compliance and advisory sector.</li></ul> 
What We Offer
<ul>
<li>A senior leadership position with genuine commercial authority and client ownership.</li>
<li>An organisational structure specifically designed to free you from operational detail so you can focus on growth and strategic client value.</li>
<li>A delivery infrastructure - tracking, quality frameworks, structured governance - that provides visibility and support without requiring your day-to-day involvement.</li>
<li>A collaborative leadership team with shared information and mutual support.</li>
<li>The opportunity to shape a growing practice in a specialist advisory firm with a global client base.</li>
<li>Competitive compensation package commensurate with the seniority and commercial impact of the role.</li></ul> 


Benefits - Why Connor?

We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation package, and competitive compensation. You&rsquo;ll be working with a highly driven, collaborative global team that values trust, accountability, and continuous learning. We nurture our people in a culture that promotes diversity and individuality that sparks innovation and creativity. 

Connor Consulting Partners Ltd. is an equal opportunity employer and values diversity, equality, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 


If you are a professional who is looking for an opportunity where you can put your honed skills and abilities to work for a mission that you are passionate about, then this is the right career opportunity for you. 


Join us and be part of our Global Team. Apply now!</div>

Director – Software Publisher Services - MEA

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Director – Software Publisher Services - MEA