accounts manager Jobs in Islamabad Pakistan

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accounts receivable manager

client relationship manager Jobs in Islamabad Pakistan

client relationship manager

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contributor account management, senior analyst

internal technical account manager Jobs in Islamabad Pakistan

internal technical account manager

key account manager north

L'Oréal

<div><div><b>OVERVIEW</b></div><div>
Key Account Manager will be responsible for driving retail sell-out, growing market share &amp; managing P&amp;L down for the specified region. Maintaining strong commercial relationships with key accounts in order to grow customer business and enhance L'Oreal Pakistan business through implementing annual joint business plan. Maximizing profitability of the accounts managed and achieving or exceeding set targets on volume, value, distribution and brand presence in line with divisional strategy.</div><div></div><div><b><br>
KEY JOB ACCOUNTABILITIES</b></div><div><ul><li>
Develop the short- and long-term Account strategy; propose promotional strategy in line with the Company objectives and ensure their follow-up.</li><li>
Builds the action plan to implement the Commercial strategy at key account level.</li></ul></div><div></div><p><br>
Budget Management &amp; Forecasting:</p><div><ul><li>
Actively participate in forecasting discussion to develop joint forecast in coordination with Marketing, Finance, Operations &amp; Trade Marketing.</li><li>
Ensure stocks replenishment and branch wise forecast is followed up on monthly basis</li><li>
Ensure saving on trade spend budget Year on Year to reduce gross to net spends</li></ul></div><div></div><p><br>
Category Development:</p><div><ul><li>
Identify customer trends and customer buying behaviors at Key Accounts to develop plans with Marketing and Trade Marketing team to maximize profit for the organization's product line.</li><li>
Partner with Marketing &amp; Trade Marketing team for development of category projects at aligned JBP stores with Store P&amp;L Projection by Category Project.</li></ul></div><div></div><p><br>
Operations Management:</p><div><ul><li>
Ensure and follow a retailer-centric account planning process to reach alignment with each client and design a retailer specific business development plan.</li><li>
Builds and execute key accounts Joint Business Plan with customers by creating win-win situation.</li><li>
Drive operational efficiency through extended team.</li><li>
Partner with marketing and trade marketing for implementation of marketing programs and building blocks.</li><li>
Perform periodic checks on sales hygiene, sell in vs sell out at weighted channels</li><li>
Ensure stock rotation, reduction of market expiries in collaboration with trade marketing and distributor teams.</li><li>
Ensure distributor order is in line with catalogue and forecasted sales.</li><li>
Ensure Branch wise agile stock is present and getting to rotation in line with forecasted number.</li><li>
Quarterly update SKU catalogue to ensure service level compliance.</li><li>
Ensure regular tracking and execution of all the sales counterparts, locked as per contract i.e. SOS &amp; OCA etc.</li></ul></div><div></div><p><br>
Compliance &amp; Ethics</p><div><ul><li>
Ensuring compliance on-ground for all activations in their scope/geography as per company processes &amp; policies</li><li>
Ensure distribution partner practices are compliant with company policies and escalate if required.</li></ul></div><div></div><p><br>
Sales Target Delivery</p><div><ul><li>
Achieve planned / forecasted secondary sales number in line with agreed customer and channel wise phasing for the assigned region.</li><li>
Manage all lines of the P&amp;L, from sell-in down to gross margin, retail sell out and share position in the market to ensure delivery of key KPIs both internally &amp; externally.</li><li>
Achieves and builds the channel/group of accounts results: turnover, market share, profit; consolidates, steers budget and P&amp;L.</li></ul></div><div></div><p><br>
Business Development:</p><div><ul><li>
Identify new business opportunities which deliver value for both L'Or&eacute;al &amp; the customer, considering the impact for the team and the wider channel</li><li>
Contribute in designing future retailer initiatives and collaborations; ensuring the brands maximizes all available opportunities in store and online.</li><li>
Work with the trade marketing team to identify additional retail opportunities for the category.</li><li>
Customer Satisfaction, Retention and Key Corporate Relationships</li><li>
Builds a strong network with key stakeholders at the retailer.</li><li>
Ensure agreed service level targets are maintained for accounts.</li><li>
Builds a compelling story to get retailer buy-in.</li><li>
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.</li></ul></div><div></div><div><br>
Business Report(s) Development &amp; Professional Recommendations:</div><div><ul><li>
Collect and analyze sales data and trends</li><li>
Report sales needs and field intelligence to commercial / marketing teams.</li><li>
Ensures efficient customer intelligence</li><li>
Monitor Sell in vs sell out reports, provides input to NKAM &amp; marketing team</li><li>
Continuous Improvement:</li><li>
Drive Simplicity across all business processes and communication</li></ul></div><div></div><div><br>
Cross Functional Teamwork &amp; Relationship Management:</div><div></div><div><br>
<ul><li>
Coordinate with cross functional team such as TM, merchandising team, &amp; BA manager to identify the GAPs and improve sell-out</li><li>
Inform NKAM on significant initiatives in the field (from the competition and from distributors)</li><li>
Builds a strong network with key stakeholders at the retailer.</li></ul></div><div></div><div><br>
People Management:</div><div></div><div><br>
<ul><li>
Train his/her team &amp; extended teams (distributors, Bas &amp; Merchandisers) on product, selling skills via work reviews (Including Share of Shelf, brand staging, category, shopper building)</li><li>
Developing distributor team and also implementing organization wide learning programs.</li></ul></div><div></div><div><b><br>
KEY STAKEHOLDERS</b></div><div></div><div><br>
<ul><li>
Internal: Marketing, Commercial, Finance, Operations, Other departmental lines&rsquo; Managers</li><li>
External: Distributors, Retailers, Field Team</li></ul></div><div></div><div><b><br>
QUALIFICATIONS</b></div><div></div><div><br>
<ul><li>
Bachelor&rsquo;s degree in business administration with major in Sales and / or Marketing.</li><li>
Minimum Experience:</li><li>
4-6 years prior work experience Field Sales Experience, Key Account Management, trade marketing preferably in FMCG sector.</li><li>
Solid experience in sales and customer service</li><li>
Demonstrable experience in negotiating and meeting clients requirements</li><li>
In-depth understanding of sales performance metrics</li></ul></div><div></div><div><br>
 <b>EXPERIENCE &amp; SKILLS</b></div><div></div><div><br>
Behavioral Skills:</div><div></div><div><br>
<ul><li>
Good negotiation skills</li><li>
Relationship Management</li><li>
Customer Centricity</li><li>
Ability to thrive in ambiguity</li><li>
Ability to think broadly in terms of Business Perspective</li><li>
Good numeracy and ability to control budget</li><li>
Planning and organization skills</li><li>
Team building skills</li><li>
Critical thinking and good analytical skills</li><li>
Attention to detail</li><li>
Effective communication, presentation and interpersonal skills</li><li>
Ability to handle multiple projects and deadlines simultaneously</li></ul></div><div></div><div><b><br>
COMPETENCIES:</b></div><div>
Technical Competencies</div><div><ul><li>
Basic understanding of cross functions and business operations</li><li>
Hands on experience with CRM software, MS Excel and PowerPoint skills</li><li>
Understanding of P&amp;L</li><li>
Builds Selling stories for specific initiatives</li><li>
Ability to identify market driver and translates trends and consumer knowledge into meaningful insights</li><li>
Imagines disruptive products &amp; services</li><li>
Delivers excellence with agility and rigor</li><li>
Integrates sustainable, business consciousness</li><li>
Creates collaboration for bigger success</li></ul></div></div>

Key Account Manager North

Zones IT Solutions

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Company Overview:
 <br/>
 <br/>
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 <br/>
 <br/>
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple,
 <br/>
 <br/>
 Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource
 <br/>
 <br/>
 coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 <br/>
 <br/>
 What you&rsquo;ll do as the Customer Success Manager 2:
 <br/>
 <br/>
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
  </li>
  <li>
   Creating quotations, processing sales orders, responding to RFQs.
  </li>
  <li>
   Deal Registrations for major OEMs.
  </li>
  <li>
   Maintaining and updating customer price books.
  </li>
  <li>
   Own overall operational account(s) health
  </li>
  <li>
   Internal reporting to ensure key SLA and metrics are being met.
  </li>
  <li>
   Conduct operationally focused business reviews routinely with Account manager and Client.
  </li>
  <li>
   Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
  </li>
  <li>
   Listen for customer pain points and coordinate the appropriate resources to alleviate.
  </li>
  <li>
   Manage issue resolution and risk mitigation.
  </li>
  <li>
   Provide quick resolution to client concerns.
  </li>
  <li>
   Coordinate with internal operational teams to minimize risks.
  </li>
  <li>
   Performance Management
  </li>
  <li>
   Measure the success of each client-facing process.
  </li>
  <li>
   Ensure support consistency across assigned accounts.
  </li>
  <li>
   Measure performance against SLAs
  </li>
  <li>
   Measure the success of each client-facing process.
  </li>
  <li>
   Own and manage the client operational relationship.
  </li>
  <li>
   Consistent engagement with key operational contacts at the client
  </li>
  <li>
   Understanding of client&rsquo;s needs and Zones operational offerings
  </li>
  <li>
   Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
  </li>
  <li>
   Ensuring any client-related issues are properly addressed to the satisfaction of the client.
  </li>
  <li>
   Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
  </li>
  <li>
   Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
  </li>
  <li>
   Ensure account documentation is up to date and accurate.
  </li>
  <li>
   Identify opportunities for account development.
  </li>
  <li>
   Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
  </li>
  <li>
   Drive account entanglement through the expansion of operational offerings
  </li>
  <li>
   Manage issue resolution and risk mitigation.
  </li>
  <li>
   Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
  </li>
  <li>
   Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
  </li>
  <li>
   Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Bring To The Team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3 years of customer service and/or account management experience
  </li>
  <li>
   Familiarity with order fulfillment, corporate purchasing
  </li>
  <li>
   Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
  </li>
  <li>
   Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Experience presenting to top-tier clients.
  </li>
  <li>
   Ability to work with little or no supervision.
   <br/>
   <br/>
  </li>
 </ul>
 Zones offers a comprehensive Benefits package
 <br/>
 <br/>
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 <br/>
 <br/>
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 <br/>
 <br/>
 Job timings: 2:00 PM to 10:30 AM (Pk time)
</div>


Client Success Manager – 2

MicroAgility

<p><b>Before You Start</b></p><p>We're seeking qualified candidates who can quickly transition into our team ideally <b>within 1-week or less</b>. Please read the complete job description to ensure it's a mutual fit and apply directly through our portal here: <b>bit.ly/AMZISB</b></p><p><b>Amazon Specialist | Product Research, Sourcing, Launch &amp; Growth</b></p><p><b>Location</b>: First Floor, Office # 01, Sardar Arcade &ndash; 02, Markaz G-11, Islamabad<br/><b>Type</b>: Full-Time, Onsite<br/><b>Hours</b>: 7:00 PM - 4:00 AM or 8:00 PM - 5:00 AM (EST Hours, adjusted for Canadian daylight saving)<br/><b>Compensation</b>: 120k - 150k (DOE) with higher offers for exceptional talent</p><p>Join MicroAgility APAC and be part of a <b>people-first</b> team that values <b>respect</b>, <b>kindness</b>, and <b>growth</b>, driving digital transformation with passion and purpose.</p><p><b>Who We Are</b></p><p>At MicroAgility APAC, we&rsquo;re more than a digital transformation company - we&rsquo;re a community driven by collaboration, impact and creating meaningful experiences for everyone we serve. Since our expansion into the APAC region in 2015, we&rsquo;ve been empowering forward-thinking businesses across North America with data, technology, operations and experience design, all while fostering an inclusive, agile culture where your ambition thrives, your personal growth is celebrated, and you win big through teamwork.</p><p>Ready to make a difference? Join us in building a brighter future together.</p><p><i><b>Your Role:Drive Success, Grow Online</b></i></p><p>As an Amazon Specialist, you&rsquo;ll be the spark behind our client&rsquo;s growth in the North American e-commerce market. You&rsquo;ll create, optimize, and scale Amazon stores, turning ideas into thriving products. This is your chance to shine, blend creativity with analytics, and build a standout career. Here&rsquo;s what you&rsquo;ll do:</p><p><b>1. Product Research, Sourcing &amp; Selection</b></p><ul><li>Conduct in-depth product hunting and market analysis to identify high-demand, low-competition opportunities.</li><li>Use industry-leading tools (e.g., Helium 10, Jungle Scout, Keepa) to generate data-driven product recommendations.</li><li>Analyze competitors&rsquo; pricing, positioning, and performance to recommend profitable niches.</li><li>Identify and negotiate with local and international suppliers, evaluating cost, quality, and reliability to secure the best sourcing deals</li></ul><p><b>2. Product Listing Creation &amp; Optimization</b></p><ul><li>Create compelling and keyword-rich product titles, bullet points, and descriptions (SEO-optimized).</li><li>Coordinate with design teams to produce high-quality product images and infographics.</li><li>Optimize backend keywords and metadata for maximum visibility.</li></ul><p><b>3. Marketing &amp; Promotions</b></p><ul><li>Plan and execute promotional campaigns, deals, coupons, and giveaways to boost sales.</li><li>Manage and optimize Amazon PPC (Pay-Per-Click) campaigns to achieve high ROI.</li><li>Monitor performance analytics and adjust campaigns for continuous improvement.</li></ul><p><b>4. Store &amp; Performance Management</b></p><ul><li>Maintain and improve product rankings and sales velocity.</li><li>Monitor inventory levels, restock schedules, and supplier lead times to avoid stockouts.</li><li>Ensure compliance with Amazon policies and resolve listing or account issues promptly.</li></ul><p><b>5. Client Relations &amp; Reporting</b></p><ul><li>Manage client relations, expectations, and communications for our Canadian clients.</li><li>Prepare and present reports and presentations to the client team on performance and strategies.</li></ul><p><b>Who You Are</b></p><p>You&rsquo;re a creative, analytical go-getter with a passion for e-commerce and a knack for results. You thrive in a fast-paced environment and love turning data into success. Here&rsquo;s what we&rsquo;re looking for:</p><ul><li><b>2 to 4 years</b> of proven experience in <b>launching, growing and managing Amazon stores</b> (North America focus).</li><li>Strong expertise in <b>Product Research, Product Sourcing, Product Listings Optimization, SEO</b>, <b>A+ Content,</b> <b>PPC</b> &amp; <b>Performance Management</b>.</li><li>Strong knowledge of <b>Amazon business models</b>, <b>selling strategies</b>, and <b>operational processes (A&ndash;Z)</b>.</li><li>Proficiency in <b>Amazon Seller Central</b>, <b>Helium 10</b>, <b>Jungle Scout</b>, or similar tools.</li><li>Excellent written communication for <b>compelling product copy</b>.</li><li>Past experience managing <b>client relations, expectations, and delivering reports/presentations</b>.</li><li>Proactive mindset with <b>strong oral and written English communication</b> skills.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred, not required).</li><li>Eagerness to learn, adapt, and grow in a dynamic team.</li></ul><p><b>Who Else Can Apply</b></p><p>This role may also appeal to candidates with experience in:</p><ul><li>E-Commerce Manager</li><li>Amazon Marketplace Specialist</li><li>Digital Marketing Specialist</li><li>Product Listing Analyst</li><li>PPC Campaign Manager</li></ul><p><b>Why Join Us</b></p><p>At MicroAgility APAC, we invest in <b>you</b>. Here&rsquo;s how we support your journey:</p><ul><li><b>Competitive Rewards</b>: Market-leading salary, lead/placement incentives, annual increments, and performance bonuses.</li><li><b>Health &amp; Wellness</b>: Comprehensive medical insurance (IPD/OPD), life insurance, and EOBI.</li><li><b>Work-Life Balance</b>: 16 paid leaves, annual vacations, and pick-and-drop for female employees.</li><li><b>Team Vibes</b>: Monthly team dinners, weekly cricket tournament and a fun, inclusive culture.</li><li><b>Financial Security</b>: Contributory Provident Fund (PF) and punctuality bonuses.</li><li><b>Career Growth</b>: Opportunities to learn, lead, and make a global impact.</li></ul><p><b>Ready to Shine</b></p><p>If you&rsquo;re ready to kickstart your global ecommerce career and grow with a team that values your potential, we want to hear from you! Apply now at <b>bit.ly/AMZISB</b> and let&rsquo;s win together.</p><p><i>MicroAgility APAC is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds, regardless of age, gender, race, religion, or any other characteristic. We believe diverse perspectives strengthen our team and drive innovation. Join us to grow, collaborate, and make a meaningful impact in a workplace that celebrates you.</i></p><p>Job Type: Full-time</p><p>Pay: Rs120,000.00 - Rs150,000.00 per month</p><p>Application Question(s):</p><ul><li>Have you read the details, understood the scope and meet the qualifications for this role?</li><li>Are you able to join our team within 1-week or less?</li><li>Have you completed your application via our ATS or not? Please visit bit.ly/AMZISB and complete your application.</li></ul><p>Location:</p><ul><li>Islamabad (Required)</li></ul><p>Work Location: In person</p>

Amazon Specialist | Product Research, Sourcing, Launch & Growth

Shopin ecom

<p>At <b>Shopin Ecom</b>, we&rsquo;re looking for a <b>Senior Amazon Brand Manager</b> who has proven experience managing <b>end-to-end Amazon operations,</b> from strategy and optimization to troubleshooting and brand growth.</p><p><b>Eligibility Criteria:</b></p><ul><li>Minimum <b>2 years of experience</b> in Amazon Brand Management.</li><li>In-depth understanding of <b>Amazon policies, account health, and code of conduct</b>.</li><li>Proven experience in <b>handling Amazon cases</b> and communicating effectively with <b>Amazon Seller Support</b> to resolve listing or account-related issues.</li><li>Strong understanding of <b>Flat Files and Bulk Uploads</b>, including creating, updating, and troubleshooting listings through flat files.</li><li>Ability to identify and <b>resolve flat file errors</b> efficiently.</li><li>Excellent <b>collaboration skills</b> with cross-functional teams such as Design and Catalog.</li><li>Proficient in <b>written English</b> for client reporting and communication.</li><li>Confident <b>spoken English</b> for seamless coordination with US-based clients and team members.</li></ul><p><b>Key Responsibilities:</b></p><ul><li>Develop and execute <b>data-driven brand growth strategies</b> across multiple marketplaces.</li><li>Perform <b>listing optimization</b>, <b>PPC campaigns optimization</b>, and performance tracking.</li><li>Conduct <b>brand audits</b> to identify areas for improvement and implement corrective actions.</li><li>Coordinate with <b>design and catalog teams</b> for high-quality listing visuals and content.</li><li>Prepare and deliver <b>weekly brand performance reports</b> to management and clients.</li><li>Ensure <b>account health compliance</b> and handle all operational challenges promptly.</li></ul><p><b>What You Can Expect from Us:</b></p><ul><li><b>Market-competitive salary</b> based on experience and skillset.</li><li>A <b>growth-oriented work environment</b> with clear career advancement.</li><li>Opportunity to work with <b>established international brands</b>.</li><li>A supportive team that values <b>ownership, innovation, and accountability.</b></li></ul><p><b>Office Timings:</b></p><p><b>Monday to Friday:</b> 4:00 PM &ndash; 12:00 AM (Pakistan Time)<br/><b>Break:</b> 8:00 PM &ndash; 8:40 PM</p><p><b>Interested?</b><br/>Send your resume and portfolio of managed brands to privatelabel@shopinecom.com with the subject line:<br/><b>&ldquo;Amazon Brand Manager &ndash; [Your Name]&rdquo;</b></p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs125,000.00 per month</p><p>Work Location: In person</p>

Amazon Brand Manager

US Pharmacopeia

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Who is USP?
  <br/>
  <br/>
 </strong>
 The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world&rsquo;s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
 <br/>
 <br/>
 At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
 <br/>
 <br/>
 USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds&mdash;regardless of background&mdash;to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
 <br/>
 <br/>
 <strong>
  Brief Job Overview
  <br/>
  <br/>
 </strong>
 This is a professional level position where the candidate will be responsible for the revenue growth in Southeast Asia. They will report to the Strategic Customer Development Lead, APAC and will work collaboratively with Market Development Manager and other relevant Regions and Programs Operations staff to help develop and implement strategic sales plans to achieve performance goals. This position will convert industry prospects into customers, create and leverage high-valued relationships to increase USP&rsquo;s account penetration and the overall value of USP within each account. Generally, the role is the internal Voice of Customer (VOC) for customers in Southeast Asia.
 <br/>
 <br/>
 <strong>
  This is a REMOTE, 2 Years Fixed Term position
  <br/>
  <br/>
 </strong>
 <strong>
  How will YOU create impact here at USP?
  <br/>
  <br/>
 </strong>
 As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.
 <br/>
 <br/>
 Additionally, USP&rsquo;s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
 <br/>
 <br/>
 The
 <strong>
  Strategic Customer Development Manager, Southeast Asia
 </strong>
 has the following responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Makes on site calls to assigned and unassigned accounts. Responsible for identifying key users, influencers and decision-makers for USP&rsquo;s products and services.
  </li>
  <li>
   Acquires knowledge on how the customers use USP products and identify areas for potential new business
  </li>
  <li>
   Able to develop and implement account strategies to grow sales and expand relationships with customers
  </li>
  <li>
   Focused on Tier 1 (key accounts) and Tier 2 customers, both direct and working in partnership with authorized distributors in assigned countries of Southeast Asia
  </li>
  <li>
   Management of lead follow-up from campaigns/trade shows/events, Open Quotes and abandoned carts to increase territory utilization of USP Products and Services.
  </li>
  <li>
   Collaborates with scientific affairs and marketing to strengthen customer support and loyalty
  </li>
  <li>
   Works with various internal and external stakeholders in analyzing data, preparing reports on customer sales trends for USP and competitor products to identify customer needs and sales opportunities.
  </li>
  <li>
   Develops account specific plans and performance targets. Performs monthly and quarterly financial reviews of overall performance and performance against revenue targets.
  </li>
  <li>
   Maintains and updates account information for all assigned accounts. Updates USP&rsquo;s Salesforce.com CRM database with customer contacts, profiling information, account plans and drives growth opportunities with customers.
  </li>
  <li>
   Participates in User Forums, face-to-face customer visits and USP trade shows to promote USP reference standards and services
  </li>
  <li>
   Perform other related duties as assigned
  </li>
  <li>
   Travel can be up to 30-40% to the assigned countries.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who is USP Looking For?
  <br/>
  <br/>
 </strong>
 The Successful Candidate Will Have a Demonstrated Understanding Of Our Mission, Commitment To Excellence Through Inclusive And Equitable Behaviors And Practices, Ability To Quickly Build Credibility With Stakeholders, Along With The Following Competencies And Experience
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Business or a related science field required.
  </li>
  <li>
   A minimum of 5 years of successful sales and account management experience in the Pharmaceutical, Biotechnology, Pharmaceutical and / or Biopharma Lab Services industries
  </li>
  <li>
   Integrity and trust: Never does or coerce others to do anything unethical, immoral, illegal, or anything that goes against a company&rsquo;s core values
  </li>
  <li>
   Strong account management skills, able to uncover customer needs and sell solutions.
  </li>
  <li>
   Excellent interpersonal, communications, and planning skills required.
  </li>
  <li>
   Ability to convert prospects into customers and build long term relationships
  </li>
  <li>
   Self-motivated, bias towards actions and be results oriented
  </li>
  <li>
   Collaborative within various teams and successful track record working in a complex global, matrix and fast-paced multi-task environment.
  </li>
  <li>
   Experience in an analytical laboratory desired.
  </li>
  <li>
   Experience delivering oral presentations to groups of people desired
  </li>
  <li>
   The ability to prioritize and effectively manage time for work-life quality
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Desired Preferences
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent knowledge and understanding of the biotech and pharma industries with established contacts within the research, lab management and product development departments.
  </li>
  <li>
   Scientific background / understanding of analytical science coupled with successful sales track record strongly preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supervisory Responsibilities
  <br/>
  <br/>
 </strong>
 None, this is an individual contributor role.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
 <br/>
 <br/>
 Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Sales &amp; Marketing
 <br/>
 <br/>
 <strong>
  Job Type
 </strong>
 Full-Time
</div>


Strategic Customer Development Manager (2 years -Fixed Term) REMOTE

CHI Technologies (Pvt) Ltd

<p><b>Position:</b> Junior IT Manager<br/><b>Location:</b> Islamabad (On-site)<br/><b>Experience Required:</b> Minimum 1 to 2 Years<br/><b>Industry Preference:</b> Experience in Healthcare technology/products is a plus</p><p><b>About CHI Technologies:</b><br/>CHI Technologies is at the forefront of developing healthcare technology solutions designed to improve patient care, clinical efficiency, and digital healthcare experiences. We believe in creating intuitive, human-centered interfaces that make a real impact.</p><p><b>Role Overview:</b><br/>We are looking for a motivated and detail-oriented Junior IT Manager to support our IT infrastructure, cybersecurity operations, and compliance initiatives. This role is ideal for someone who is passionate about technology, security, and continuous learning.</p><p><b>Key Responsibilities:</b><br/>IT Infrastructure &amp; Network Support</p><ul><li>Assist in maintaining servers, networks, firewalls, and VPN configurations</li><li>Monitor system performance and escalate issues when needed</li><li>Support IT device installation, configuration, and troubleshooting</li></ul><p>Security Operations</p><ul><li>Monitor SIEM, IDS/IPS, and firewall logs for potential threats</li><li>Assist in analyzing alerts and identifying false positives</li><li>Support incident response activities and documentation</li></ul><p>Compliance (ISO 27001 &amp; HIPAA)</p><ul><li>Help ensure adherence to IT/security policies and standards</li><li>Support audit preparation and evidence collection</li><li>Assist in maintaining compliance documentation</li></ul><p>Vulnerability &amp; Risk Management</p><ul><li>Perform routine vulnerability scans</li><li>Track remediation progress and support risk reporting</li></ul><p>User &amp; Access Management</p><ul><li>Assist in user account creation, permission reviews, and MFA management</li><li>Maintain least-privilege access principles</li></ul><p>Backup &amp; Disaster Recovery</p><ul><li>Support regular backup operations and integrity checks</li><li>Assist in business continuity and recovery planning</li></ul><p>Asset &amp; Vendor Management</p><ul><li>Maintain inventory of IT assets, licenses, and tools</li><li>Assist in coordination with vendors and service providers</li></ul><p>Training &amp; Awareness</p><ul><li>Support delivery of IT and cybersecurity awareness materials</li><li>Promote best practices across the organization</li></ul><p><b>Requirements:</b><br/>&#9989; Good knowledge of networking, servers, and operating systems</p><p>&#9989; Understanding of cybersecurity fundamentals</p><p>&#9989; Familiarity with ISO 27001 or HIPAA</p><p>&#9989; Strong analytical and troubleshooting skills</p><p>&#9989; Good communication and documentation abilities</p><p>&#9989;Willingness to learn and grow in IT &amp; security fields</p><p>&#9989; Experience in the healthcare industry is a plus</p><p><b>What We Offer:</b></p><ul><li>Career growth in IT and cybersecurity</li><li>Exposure to enterprise-grade tools and standards</li><li>Supportive team environment</li><li>Opportunities for continuous learning and certifications</li></ul><p><b>To Apply:</b><br/>Send your resume and portfolio to <b>hr@cognitivehealthintl.com</b> with the subject line: &quot;Junio IT Manager &ndash; Islamabad&quot;</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Junior IT Manager

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Strategic Customer Development Manager (2 years -Fixed Term) REMOTE

Strategic Customer Development Manager (2 years -Fixed Term) REMOTE

Junior IT Manager