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client onboarding manager

key account team leader

<div></div><div>Key Account Team Leader
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning. DHL Global Forwarding has an opening for an Key Account Team Leader in Bahrain.
Join us in connecting people and improving lives! 
In this Key Account Team Leader position
<ul><li>Coordinate airfreight operations plans and processes in line with business strategy and requirements, global guidelines and policies</li>
<li>Coach, guide and ensure team are trained for execution of day-to-day tasks and activities and meet work schedules and targets at a department/ small unit with multiple team's level</li>
<li>Identify and resolve recurring issues, and suggest modifications to airfreight operations work methods focusing on increasing effectiveness and efficiency</li>
<li>Provide input for processes and design systems to enhance service quality and alignment with company&rsquo;s direction and long-term goals</li>
<li>Identify performance issues of suppliers, and propose solutions to improve performance</li>
<li>May use Industry sector or logistics specialist expertise in their day-to-day work</li>
<li>Participate to develop, maintain and achieve airfreight operations productivity and profitability targets</li>
<li>Ensure that correct costs and revenues are captured by the team against customer&rsquo;s profile and react to related excess profit/loss</li>
<li>Support team to deliver excellent quality and to resolve related quality issues</li>
<li>Manage team to ensure shipments are transported in line with the customer service commitment,</li>
<li>Responsible for team shipment data quality</li>
<li>Ensure necessary regulatory compliance procedures are followed relating to commodity and locations</li>
<li>Support new business during hypercare phases</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Supervise tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Escalation point for existing clients and ensure a desired level of customer retention</li>
<li>Identify opportunities to expand business with clients</li>
<li>Continuously improve in-house customer interaction focused on proactive shipment information incident/complaint management, ad hoc pricing, and claims</li>
<li>Use available tools to proactively monitor and improve performance</li>
<li>Conduct regular dialogues with team to review quality and performance levels vs targets</li>
<li>Ensure customer invoice timeliness and accuracy</li>
<li>Investigate/support complex invoice disputes</li>
</ul>Now, here is what we need from you!
<div><div><div><div>Education Level 
</div></div> 
<div><div>Bachelors Degree 
</div></div> 
<div><div>Experience Level 
</div></div> 
<div><div>More than 2 years
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Key Account Team Leader

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
What you'll do: 
The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture. 
As an Architecture Advisor (AA), you will focus on the following key areas: 
Account Planning &amp; Architecture Management Responsibilities<ul><li>
Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.</li><li>
Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.</li><li>
Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.</li><li>
Provide a linkage from the customer to SAP product development leadership.</li></ul>
Creating an SAP Architecture Vision for the Customer<ul><li>
Support building customer demand through appropriate thought leadership positioning.</li><li>
Understand customer&rsquo;s business process map and business model with industry reference architecture focus.</li><li>
Understand customer&rsquo;s current enterprise landscape and future needs.</li><li>
Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.</li></ul>
Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap<ul><li>
Drive business architecture and capability mapping to solution design.</li><li>
Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.</li><li>
Support customer cloud transformation roadmap definition (business and application focus).</li><li>
Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).</li></ul>
Being a Trusted Architecture Advisor for the Customer<ul><li>
Align living roadmap with current adoption/solution consumption.</li><li>
Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.</li><li>
Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio</li></ul> 
What you bring: 
<ul><li>
Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.</li><li>
Represent SAP as the trusted advisor within SAP and/or the market.</li><li>
Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.</li><li>
Proven professional networks in the market to drive pipeline and revenue growth for SAP.</li><li>
Proven track record of success in the selected industry area, if required.</li><li>
Proven leadership and project management experience.</li><li>
Proven experience of driving tangible outcomes in Enterprise Architecture for customers.</li><li>
Fluency in English; any other language is an asset</li><li>
Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.</li><li>
TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates</li></ul> 
Meet your team:
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.
What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation
Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
Skills you&rsquo;ll use:<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 446976 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Architecture Advisor - Bahrain

Pay10 Bahrain

<div>
 
 
 Position Overview
 
 
 
 Pay10, a challenger brand in the payments industry, is hiring an
 
 Account Manager
 
 to manage and grow strategic merchant relationships across international markets. Based in Pay10 Bahrain, this role serves as the primary point of contact between merchants, operations, and sales teams after merchant acquisition.
 
 
 
 
 
 The Account Manager will act as a bridge between Operations, Sales, and Merchants, managing the full merchant lifecycle from onboarding to ongoing support. The role is responsible for ensuring smooth operations, driving platform adoption, monitoring merchant performance, resolving operational issues through internal coordination, and identifying opportunities for account growth. This position requires a commercially focused professional with fintech experience who can maintain strong merchant relationships while ensuring operational efficiency and business growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Account Oversight
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned clients.
 </li>
 <li>
 Manage the full account lifecycle from onboarding, serve as the point of contact for escalations, ensuring SLA adherence to ongoing operational support.
 </li>
 <li>
 Serve as the escalation point for merchant issues and ensure timely resolution in line with SLAs.
 </li>
 <li>
 Conduct periodic service reviews focused on performance, compliance, and operational stability.
 </li>
 <li>
 Build and maintain long-term relationships with key merchant stakeholders.
 </li>
 </ul>
 
 
 Merchant Performance &amp; Growth
 
 
 <ul>
 <li>
 Monitor merchant transaction activity and platform usage.
 </li>
 <li>
 Proactively engage with merchants whose transaction volumes are below expectations to identify challenges and drive business growth.
 </li>
 <li>
 Support the identification of upselling or expansion opportunities aligned with merchant needs.
 </li>
 <li>
 Work closely with the Sales team to ensure continued merchant engagement and revenue growth.
 </li>
 </ul>
 
 
 Operational Management
 
 
 <ul>
 <li>
 Monitor transaction flows, settlements, reconciliations, and dispute handling wherever required.
 </li>
 <li>
 Ensure adherence to SLAs and internal procedures.
 </li>
 <li>
 Escalate operational risks, anomalies, or control breaches appropriately.
 </li>
 </ul>
 
 
 Regulatory &amp; Compliance Responsibilities
 
 
 <ul>
 <li>
 Ensure client activities comply with applicable financial regulations and internal policies.
 </li>
 <li>
 Support Compliance, and AML teams during reviews and investigations.
 </li>
 <li>
 Maintain accurate documentation and always ensure readiness.
 </li>
 </ul>
 
 
 Internal Coordination
 
 
 <ul>
 <li>
 Act as the bridge between Merchants, Operations, Sales, Product, and Technology teams.
 </li>
 <li>
 Coordinate internal teams to resolve merchant issues efficiently.
 </li>
 <li>
 Ensure merchant requests are aligned with regulatory, operational, and technical constraints.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 3&ndash;5 years in account management or client success in a fintech, SaaS, or payments company.
 </li>
 <li>
 Proven experience managing enterprise accounts.
 </li>
 <li>
 Strong communication, project management, analytical skills and attention to detail.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Eligibility:
 
 
 <ul>
 <li>
 Bahraini Nationals only
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualities
 
 
 <ul>
 <li>
 Client-centric approach with a proactive, solutions mindset.
 </li>
 <li>
 Strong relationship builder with executive presence.
 </li>
 <li>
 Capable of handling cross-functional coordination in a fast-paced environment.
 </li>
 <li>
 Results-oriented with a focus on account growth.
 </li>
 <li>
 Ability to manage multiple merchant accounts and priorities effectively with strong attention to detail.
 </li>
 <li>
 Good understanding of merchant onboarding and compliance documentation processes.
 </li>
 </ul>
 
 
</div>

Account Manager

One Eleven Holding

About the Role:We are seeking a results-driven marketing leader to design and execute impactful strategies that drive growth and engagement. This role is ideal for a creative, analytical professional who can lead campaigns and deliver measurable results.Key Responsibilities:<ul><li>Develop and execute marketing strategies across digital and traditional channels</li><li>Lead campaigns from concept to completion, analyzing performance and ROI</li><li>Manage content, social media, and email marketing initiatives</li><li>Collaborate with cross-functional teams to align marketing with business goals</li><li>Mentor and guide junior marketing team members</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business, or related field</li><li>5+ years of marketing experience with measurable results</li><li>Strong leadership, analytical, and communication skills</li><li>Expertise in digital marketing, branding, market research, and campaign analytics</li></ul>Work Location: In person

Marketing Specialist

Cafe One

Join a Leading Bank and Help Protect Customers from Financial FraudA leading bank is seeking a Fraud Monitoring Agent to join its Fraud Prevention team. The successful candidate will play a key role in monitoring customer transactions, identifying suspicious activity, and taking immediate action to minimize fraud risk while ensuring a smooth customer experience.Key Responsibilities:<ul><li>Monitor real-time and post-transaction alerts across cards, transfers, digital banking, and account activity</li><li>Investigate suspicious transactions and identify potential fraud patterns</li><li>Contact customers when required to verify unusual activity</li><li>Escalate confirmed fraud cases according to internal procedures</li><li>Block compromised cards/accounts when necessary</li><li>Maintain accurate case records and prepare incident reports</li><li>Support fraud investigations and collaborate with internal departments</li><li>Ensure compliance with bank policies, regulatory requirements, and anti-fraud controls</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or diploma in Business, Finance, Banking, or related field</li><li>Previous experience in fraud monitoring, banking operations, call center, or risk control is preferred</li><li>Strong analytical and decision-making skills</li><li>Ability to work under pressure and in shifts</li><li>Good communication skills in Arabic and English</li><li>Attention to detail and ability to detect irregular transaction behavior</li><li>Knowledge of card fraud trends, digital fraud, and banking systems is an advantage</li></ul>Job Type: Full-timeWork Location: In person

Fraud monitoring agent

Hilton

<div>
 Position Purpose
 
 
 To be a passionate host at the hotel and ensure that all assigned laundry duties are executed efficiently and in line with our policies and standards.
 
 
 Duties &amp; Key Responsibilities
 
 
 Being a Great Team Member
 
 
 <ul>
 <li>
 Come to work every day with a smile on your face 😊
 </li>
 <li>
 Be a reliable and motivated member of the Housekeeping team
 </li>
 <li>
 Communicate clearly and constructively with team members in all areas of the hotel to help deliver great brand-unique guest experiences at our hotel.
 </li>
 <li>
 Always deliver &lsquo;fair share&rsquo; in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in rooms cleaning, F&amp;B service and stewarding
 </li>
 <li>
 Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
 </li>
 <li>
 Be aware of planned team meetings and learning sessions and attend as required
 </li>
 <li>
 Show interest in learning something new every day.
 </li>
 <li>
 Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
 </li>
 <li>
 Volunteer to participate in company campaigns like Travel with Purpose or TM committees
 </li>
 <li>
 Execute duties as assigned by the Hotel Leadership team
 </li>
 <li>
 Be open to acquiring new knowledge and skills in areas such as guest service, stewarding, kitchen or maintenance to be able to provide support to these departments where required, and at the same time improve chances of a faster career progression
 
 
 
 </li>
 </ul>
 Laundry Specifics
 
 
 <ul>
 <li>
 Organise your &lsquo;work area&rsquo; to be able to execute assigned laundry tasks effectively &amp; efficiently, to the required standard, and in line with our quality and service standards
 </li>
 <li>
 Ensure that laundry is completed in a timely and efficient manner, enhancing the guest experience at our hotel
 </li>
 <li>
 Carry out other cleaning duties as required (e.g. cleaning stayover rooms or public areas) and assigned by HSK team leader or GOM.
 </li>
 <li>
 In the absence of HSK Team Leader, follow instructions of HSK Supervisors in charge of their shift.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on own or in teams
 </li>
 <li>
 Respond to guest requests and deliver high levels of service
 </li>
 <li>
 Methodical and well organised
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous laundry experience
 </li>
 <li>
 Experience in a similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bahrain Bay
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Laundry Attendant

Archers Global LLC FZ

Job description:Job description:We are hiring dynamic and results-driven Business Development Professionals to drive sales of our client's Document Management &amp; Digitization Solutions across corporate markets.This is a B2B sales role focused on corporate software solutions, targeting enterprises and key accounts.The designation will be aligned with the candidate&rsquo;s experience (Executive / Senior Executive / Manager level).Key Responsibilities<ul><li>Identify, research, and approach prospective corporate clients</li><li>Generate leads, qualify opportunities, and schedule meetings</li><li>Manage the complete sales cycle from lead generation to deal closure</li><li>Conduct client meetings to understand business and technical requirements</li><li>Deliver professional product presentations and demonstrations</li><li>Prepare and follow up on proposals and quotations</li><li>Achieve assigned sales targets and revenue goals</li><li>Develop and maintain strong customer and channel partner relationships</li><li>Upsell and cross-sell solutions to existing clients</li><li>Maintain accurate CRM records and timely reporting</li><li>Represent the company at networking events and industry exhibitions</li><li>Coordinate with technical and support teams during pre-sales and implementation</li><li>Ensure smooth client onboarding and assist during installations</li><li>Stay updated with product developments and new features</li></ul>Candidate Requirements<ul><li>Minimum 3+ years of experience in Corporate Software Sales / IT Sales</li><li>Strong B2B sales and key account management experience</li><li>Experience in handling full sales cycle independently</li><li>Proven ability to generate new business and close deals</li><li>Strong presentation, negotiation, and convincing skills</li><li>Excellent written and verbal communication skills</li><li>Bachelor&rsquo;s degree in a relevant field</li><li>IT background is an added advantage</li><li>Strong networking and interpersonal skills</li><li>Ability to work independently and as part of a larger sales team</li><li>Well-groomed and professional appearance</li><li>Valid Bahrain driving license (mandatory)</li><li>Own vehicle or willingness to arrange before joining</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Bahrain driving license ?</li><li>Do you have your own car or willing to arrange your own car before joining ?</li><li>What is your current visa status and how soon can you join ?</li><li>What is your salary expectation ?</li></ul>Experience:<ul><li>IT Solutions Sales in Bahrain market: 1 year (Required)</li></ul>Work Location: In person

Business Development Professional - IT Solutions

Explore 187+ Key account team leader in Manama Bahrain this April. Find roles across top companies and apply now to boost your career.