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hotel manager

l d manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26012073
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Training Budgets
 
 
 
 <ul>
 <li>
 Participates in the development of the Training budget as required.
 </li>
 <li>
 Manages budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

L&D Manager

<div>Additional Information 
Job Number26012073 
Job CategoryHuman Resources 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li></ul>
OR
<ul><li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Administering Employee Training Programs
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul> 
Evaluating Training Programs Effectiveness
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul> 
Developing Training Program Plans and Budgets
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 
Managing Training Budgets
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Americana Foods

<div>
 
 We are looking for a motivated and detail-oriented Trade Marketing Manager to support the execution of trade marketing strategies in Bahrain&amp; Qatar, that drive brand visibility, customer engagement, and sales across retail channels.
 
 
 
 
 
 
 Description:
 
 
 
 
 
 <ul>
 <li>
 
 Support in Campaign Execution:
 
 </li>
 </ul>
 
 Assist in implementing trade marketing campaigns and in-store activities across various retail and distribution channels.
 
 
 Plan with the sales team leaflet/secondary by customer &amp; channel
 
 <ul>
 <li>
 
 Point of Sale (POS) Materials:
 
 </li>
 </ul>
 
 Coordinate the production, delivery, and placement of POS materials and ensure proper branding across outlets.
 
 <ul>
 <li>
 
 Retail Audits &amp; Visibility Checks:
 
 </li>
 </ul>
 
 Conduct store visits to ensure planogram compliance, visibility of promotional materials, and execution of trade activities.
 
 <ul>
 <li>
 
 Promotions &amp; Activations:
 
 </li>
 </ul>
 
 Assist in organizing and tracking promotional campaigns and in-store activations to drive footfall and conversion.
 
 <ul>
 <li>
 
 Data Analysis &amp; Reporting:
 
 </li>
 </ul>
 
 Gather data from trade promotions and assist in preparing performance reports (e.g., ROI, sales uplift, market feedback).
 
 <ul>
 <li>
 
 Collaboration:
 
 </li>
 </ul>
 
 Work closely with sales, brand, and logistics teams to ensure alignment of marketing efforts with business objectives.
 
 <ul>
 <li>
 
 Budget Tracking:
 
 </li>
 </ul>
 
 Support in tracking and monitoring marketing spend vs budget for trade initiatives.
 
 <ul>
 <li>
 
 Market Insights:
 
 </li>
 </ul>
 
 Help collect and compile competitor and category insights from the market.
 
 <ul>
 <li>
 
 Shopper marketing :
 
 </li>
 </ul>
 
 Understanding shopper marketing events for tier 1 &amp; tier 2 &amp; working closely with customers.
 
 <ul>
 <li>
 
 Forecasting :
 
 </li>
 </ul>
 
 Assist in building up yearly forecast by channel / category.
 
 <ul>
 <li>
 
 D&amp;A
 
 </li>
 </ul>
 
 Managing D&amp;A along with customers / tracking it by account with ROI / enhancing marketing support with marketing manages.
 
 <ul>
 <li>
 
 Financial background
 
 </li>
 </ul>
 
 Supporting finance team on building new VC , new SKU&rsquo;s / category / working with customers accounts team on getting better ROI.
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS
 
 
 
 
 
 
 
 
 Academic and professional qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration from a reputed University; specialization in Marketing / Sales Management preferred
 </li>
 </ul>
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 7+ years of experience in consumer products / packaged goods sector / Frozen Products .
 </li>
 <li>
 Business knowledge in the Lower gulf ( Qatar &ndash; Bahrain )
 </li>
 <li>
 Experience in Trade Marketing / Category Management is required 4+ years
 </li>
 <li>
 3+ years of experience in KA&rsquo;s &ndash; FS &ndash; Traditional Trade
 </li>
 <li>
 5+ Years of Experience managing P&amp;L with different brands .
 </li>
 <li>
 4+ years of GCC ( Qatar &amp; Bahrain ) with different brands B2B &amp; B2C
 </li>
 <li>
 3+ Years of Key accounts experience National Accounts / Tier 2 &amp; Tier 3
 </li>
 </ul>
</div>

Trade Marketing Manager - Qatar/Bahrain

Yateem Airconditioning Company WLL

HVAC team leader will primarily be responsible to guide, assist and lead the field Technicians in solving any technical problem and to ensure that all jobs are completed to the satisfaction of the customer in line with the company EH&amp;S and Quality standards and procedures.Duties:<ul><li>To guide and assist the technicians in attending to service problems in any area which includes maintenance, repair, rebuilding, etc.</li><li>To attend to any complicated service problem and teach the Technicians the technical aspects of the problem for future reference.</li><li>Directs repair and maintenance of existing HVAC equipment including air handlers, chilling and heating systems, air quality equipment.</li><li>Builds and manages long term relationships with customers. Focal point of contact for customer&rsquo;s facility manager. Build partnering relationships with end-users. Determine and address customer expectations, needs and problems.</li><li>Leads, diagnosis and repairs systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements. Seek clarification and technical support where needed and escalates issues as appropriate.</li><li>Under general supervision, install, starts up and commissions systems in line with defined regulations, standards and processes.</li><li>Understands and analyze relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.</li><li>Keeps customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade/replacement and promotes sale of change order and/or additional labor &amp; material work (L&amp;M).</li><li>Assist and enhance service delivery through best practice and the effective use of site systems and equipment.</li><li>To generate the necessary reports and other schedules for the day-today and monthly activities.</li></ul>Requirements:<ul><li>Required to have experience on maintenance of Chillers (air-cooled and water cooled), Central Splits and Package Units.</li><li>Must be fluent in Arabic &amp; English</li><li>5-7 yrs of experience as a Team Leader</li><li>Bachelor&rsquo;s in engineering.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Repairs of chillers: 3 years (Preferred)</li></ul>

HVAC Team Leader - Arabic Speaker

The District Manager is responsible for overseeing the operations, performance, and growth of multiple locations in alignment with the company&rsquo;s goals. This role focuses on achieving operational excellence, ensuring customer satisfaction, and driving revenue growth. Provides leadership and guidance to store managers, monitors business performance, and implements strategies to improve efficiency and profitability. Works closely with internal teams and external partners to maintain company standards, ensure compliance, and deliver consistent guest experience across all locations.Operational Oversight<ul><li>Ensure all units operate in compliance with company policies, procedures, and service standards.</li><li>Conduct regular site visits to monitor cleanliness, service, product quality, and operational performance.</li><li>Implement best practices to drive efficiency and consistency across locations.</li></ul>Performance &amp; Financial Management<ul><li>Review and analyze P&amp;L statements for each unit to identify strengths, weaknesses, and opportunities.</li><li>Set district sales, revenue, and profit goals and track progress against targets.</li><li>Develop and execute action plans to improve underperforming units.</li></ul>Team Leadership &amp; Development<ul><li>Recruit, train, coach, and mentor store managers to ensure strong leadership at the unit level.</li><li>Conduct regular performance evaluations and set individual goals for store managers.</li><li>Foster a positive, motivating, and results-driven work culture across the district.</li></ul>Workforce Management<ul><li>Oversee and approve staff schedules, timesheets, and attendance records across all units.</li><li>Plan and manage staff leave, vacation requests, and public holiday coverage to ensure smooth operations.</li><li>Monitor and control overtime hours in line with labor laws and company policy.</li><li>Ensure optimal staffing levels to balance labor costs with business needs.</li><li>Coordinate with HR and store managers to address attendance issues, absenteeism, or schedule conflicts.</li></ul>Guest Experience &amp; Brand Consistency<ul><li>Handle escalated guest concerns and ensure proper resolution.</li><li>Monitor guest feedback and implement initiatives to enhance satisfaction.</li><li>Ensure all units follow company standards for store appearance, staff presentation.</li><li>Ensure product and service quality across locations to maintain a consistent brand promise.</li></ul>Compliance &amp; Risk Management<ul><li>Ensure compliance with health, safety, labor, and legal regulations in all units.</li><li>Enforce company standards for security, loss prevention, and ethical practices.</li><li>Oversee audits and inspections, ensuring corrective actions are implemented promptly.</li></ul>Strategic Implementation &amp; Market Awareness<ul><li>Lead the rollout of company-wide promotions, campaigns, and operational initiatives.</li><li>Analyze local market trends, guest preferences, and competitor activities.</li><li>Provide insights to senior management to support strategic planning and district growth.</li></ul>Reporting &amp; Communication<ul><li>Submit regular reports on district performance, challenges, and improvement plans.</li><li>Act as the communication link between senior management and store managers.</li><li>Share best practices and success stories across the district.</li></ul>Financial Performance<ul><li>Review and analyze P&amp;L statements of all assigned locations to track revenue, expenses, and profitability.</li><li>Set sales, revenue, and cost targets for the district and monitor progress against KPIs.</li><li>Identify underperforming locations and develop corrective action plans to improve results.</li><li>Control operational costs through effective budgeting, purchasing, and labor management.</li><li>Monitor cash handling, inventory, and loss prevention to safeguard company assets.</li><li>Provide senior management with financial reports, forecasts, and recommendations for district growth.</li></ul>Maintenance &amp; Asset Management<ul><li>Oversee preventive and corrective maintenance for facilities, equipment, and assets across all locations.</li><li>Ensure that all units maintain proper functionality of kitchen equipment, HVAC, lighting, and safety systems.</li><li>Coordinate with contractors, vendors, and internal teams for timely repairs and upgrades.</li><li>Monitor maintenance costs and ensure adherence to allocated budgets.</li></ul>Purchasing &amp; Inventory Management<ul><li>Ensure each unit follows company guidelines for ordering, receiving, and storing supplies.</li><li>Monitor purchasing activities to control costs, prevent wastage, and avoid stock shortages.</li><li>Review and approve vendor orders within the district to ensure accuracy and compliance with budgets.</li><li>Build and maintain strong relationships with approved suppliers and vendors.</li><li>Ensure compliance with company policies on preferred suppliers, quality standards, and negotiated pricing.</li><li>Regularly analyze purchasing reports to identify trends, cost-saving opportunities, or irregularities.</li></ul>Interested candidates please forward your CV to hiringandselection@gmail.comJob Type: Full-time

District Manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 174819
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 The Store Manager is responsible for consistent operational excellence in the store and has full P&amp;L responsibility and ensures Brand compliance for the store He/she creates a working environment which encourages Brand values, teamwork and delivery of the results and exceptional customer service.
 
 
 
 What You Will Do
 
 
 
 
 SALES
 
 
 
 <ul>
 <li>
 Drive Sales
 </li>
 <li>
 Reviews and analyses sales figures to identify opportunities to develop and drive sales performance at department and BU level.
 </li>
 <li>
 Challenges the team to improve performance compared to business and shape of chain using relevant metrics.
 </li>
 <li>
 Engages with RO colleagues to enlist support for local opportunities that deliver sales growth for the store.
 </li>
 <li>
 Analyses and demonstrates an understanding of the competition and identifies opportunities to exploit at store level.
 </li>
 <li>
 Demonstrates an understanding of the customer and challenges their team to drive conversion, average basket, UPT and maximize sales.
 </li>
 <li>
 Layout and Look
 </li>
 <li>
 Delivers store proportionality and implements events with impact and commercial focus.
 </li>
 <li>
 Challenges direct reports on presentation of product and ensures business policies and seasonal launches are delivered with authority.
 </li>
 <li>
 Ensures ticketing and VM elements highlight the merchandise throughout the store to create customer awareness of our different lines.
 </li>
 <li>
 Consistently seeks to benchmark own standards with peer stores and competitors and looks for ways to create an aspirational shopping environment for the customer.
 </li>
 <li>
 Stock Management
 </li>
 <li>
 Regularly reviews top and bottom selling lines with direct reports to ensure store is carrying correct options to maximize sales.
 </li>
 <li>
 Challenges the availability of NOOSE lines, keep the team informed about NOOSE lines and focuses on to ensure required availability ratio of NOOSE lines.
 </li>
 <li>
 Regularly reviews stock management process and stockholding areas with direct reports to identify areas of risk and initiate action.
 
 
 </li>
 </ul>
 
 SERVICE
 
 
 
 <ul>
 <li>
 Service Standards
 </li>
 <li>
 Actively demonstrates and role models service &ndash; Doing the right thing generating excitement and commitment to Service.
 </li>
 <li>
 Listens to and actively seeks feedback from customers on service standards in their store uses the information to drive improvement.
 </li>
 <li>
 Reviews the service offer across the store with respect to the business model and customer demand to ensure that service levels are consistently delivered and demonstrates an understanding of the services offered by competitors in key business areas.
 </li>
 <li>
 Drives the internal assessment process for ensuring service standards are driven on a daily basis and walks and talks service at every opportunity.
 </li>
 <li>
 Ensures that service training is an integral part of training from induction through to existing staff to ensure all employees are trained to the highest standards and are clear on the customer and business expectations.
 </li>
 <li>
 Ensure the elements of The Service Pyramid is in place to provide an easy to shop environment and staff are consciously delivering Rhythm and Routine, Basic Services
 </li>
 <li>
 and Delight. (Clean, nice smelling, well maintained, proper music, shopping tools in reach, staff well-presented and engaged on floor, at tills and fitting rooms, etc.)
 </li>
 <li>
 Service Measurements
 </li>
 <li>
 Analyses Mystery Shop and CSI report to identify areas for improvement and implements an action plan.
 </li>
 <li>
 Demonstrates an understanding of store themes at BU level and challenges direct reports to drive improvement.
 </li>
 <li>
 Fully exploits the service awards budget by rewarding and recognizing excellent service in store on a regular basis supported by clear communication.
 
 
 </li>
 </ul>
 
 STANDARDS
 
 
 
 <ul>
 <li>
 Compliance
 </li>
 <li>
 Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained.
 </li>
 <li>
 Provides strong leadership in embedding the weekly rhythm and routine through WWF to ensure all management review and sign off the business compliance documentation on time.
 </li>
 <li>
 Ensures employees are knowledgeable and always updated on SOPs.
 </li>
 <li>
 Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered.
 
 
 </li>
 </ul>
 
 HEALTH AND SAFETY
 
 
 
 <ul>
 <li>
 Delivers a safe and legally complaint store trading environment for customers and employees by ensuring that there is a weekly review with the Health and Safety officer to identify risks and drive an action plan.
 </li>
 <li>
 Works to ensure any store maintenance issues are reported correctly and resolved quickly to the company standard required, escalating as appropriate.
 </li>
 <li>
 Cleaning contractors are regularly reviewed to ensure they are delivering to M&amp;S cleaning specifications and escalate risks appropriately.
 
 
 </li>
 </ul>
 
 DUTY MANAGEMENT
 
 
 
 Ensures that all the duty managers are trained and able to carry out the Duty Manager role and manage major incidents competently.
 
 
 WWF is applied to organize the weekly activities across the store.
 
 
 
 PEOPLE
 
 
 
 <ul>
 <li>
 People policies and Process
 </li>
 <li>
 Implements company policies and processes for managing absence, leave, addressing disciplinary issues and support the management team.
 </li>
 <li>
 Demonstrates an understanding of the HR policies to drive improvement in employee&rsquo;s behaviour &amp; outcome.
 </li>
 <li>
 Develops with HRBP a robust succession plan at all levels within the store that supports the regional succession plan.
 </li>
 <li>
 Focus on recruitment as strategic process to bring in candidates with right attitude, partner with recruitment team to have a pipeline of candidates to maintain FTE levels.
 </li>
 <li>
 Voice of Employee
 </li>
 <li>
 Engages with the employees on a regular basis to build a strong working partnership that promotes good communication and involvement throughout the store.
 </li>
 <li>
 Reviews and identifies the key learning&rsquo;s from the survey in conjunction with Store Management team to create a robust action plan that drives improvement.
 </li>
 <li>
 Performance Development (PDR)
 </li>
 <li>
 Personally, demonstrates all aspects of performance &amp; development management, career, and succession planning.
 </li>
 <li>
 Ensures that all direct reports have SMART objectives and an individual development plan which are reviewed in line with the business performance management cycle.
 </li>
 <li>
 Partners with L&amp;D Manager to ensure staff completes required trainings through a Training Calendar and ensures reporting of training activity as required.
 </li>
 <li>
 Drives a rhythm and routine in recognizing and rewarding success across the store formally and informally.
 
 
 </li>
 </ul>
 
 COSTS
 
 
 
 <ul>
 <li>
 Profitability
 </li>
 <li>
 Deliver an efficient use of FTE in the store which is comparable to peer stores
 </li>
 <li>
 Embeds a weekly rhythm and routine around Bottom Line
 </li>
 <li>
 Tuesday and takes a leadership role to ensure all cost KPIs are probed and a clear action plan generated to improve performance
 </li>
 <li>
 Challenges direct reports to deliver GM and Food shrinkage targets through accurate management of all stock systems and people processes.
 </li>
 <li>
 Cost improvement
 </li>
 <li>
 Creates a robust Cost Improvement action plan for their store and embeds a rhythm and routine which looks for opportunities to drive improvement
 </li>
 <li>
 Actively measures efficiency across the store and compares output against peer group average and proposes action to improve where performance is not in line
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 Ability to demonstrate critical thinking and problem-solving skills as well as good organizational,
 
 
 management, communication and sales skills.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Graduate Degree
 </li>
 <li>
 Retail and Whole sales experience
 </li>
 <li>
 Motivated and can work towards set targets and KPI'S
 </li>
 <li>
 Experience with and passion for premium fashion brands
 </li>
 <li>
 Commercial Acumen
 </li>
 <li>
 Customer focus
 </li>
 <li>
 Minimum 8 years of relevant experience
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
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Bahraini National Store Manager | Retail | Marks & Spencer | Bahrain

Propel Consult

PositionSpirits Category ManagerDepartmentSales &amp; MarketingReports toGeneral ManagerLocationBahrainAbout the Company &amp; Role PurposeThe Spirits Category Manager is responsible for overseeing and developing the spirits portfolio across all channels, including on-trade, off-trade, and retail. This role aims to maximize profitability and sales by curating a diverse, innovative, and market-leading selection of spirits, including premium brands, mainstream favorites, and emerging categories like craft spirits and artisanal liquors. The manager will engage consumers through new product launches, tastings, educational initiatives, and promotional events while ensuring GBI's reputation as the premier destination for curated spirits selections.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral Portfolio Management &amp; Performance Analysis:&middot; Own the spirits category P&amp;L, pricing strategies, demand planning, and forecasting.&middot; Prepare and analyze monthly sales, depletion reports, and inventory levels to inform strategic decisions.&middot; Assess new product performance and generate insights to support business growth.&middot; Conduct weekly market and competitor analysis to identify opportunities and risks.&middot; Maintain and refine the spirits portfolio based on market trends, consumer preferences, and sales data.&middot; Monitor and manage slow-moving spirits, developing strategies for increased sales or delisting.&middot; Support pricing strategies to ensure competitive and profitable price points.&middot; Advise on delisting underperforming products and managing overstock issues.Product Sourcing &amp; Supplier Relations:&middot; Identify, source, and evaluate new spirits products aligned with industry trends and customer demand.&middot; Request pricing information and negotiate supplier terms effectively.&middot; Maintain effective communication with suppliers to ensure product availability and accurate information.&middot; Evaluate the sustainability, authenticity, and market relevance of new spirits for long-term inclusion.Market &amp; Customer Engagement:&middot; Lead and organize spirits tastings, masterclasses, and promotional activations to enhance customer engagement.&middot; Develop and implement strategies for on-trade and off-trade activities to increase brand visibility.&middot; Play a key role in creating and updating spirits lists, facilitating spirits education initiatives.&middot; Organize and lead spirits events to promote offerings, foster loyalty, and increase sales.&middot; Engage directly with clients to address inquiries, gather feedback, and improve customer experience.Sales &amp; Business Development Support:&middot; Collaborate with Heads of Departments to incorporate the spirits portfolio into their sales and marketing initiatives.&middot; Support sales teams with spirits list/menu development and trade proposals.&middot; Lead retail merchandising efforts to optimize product presentation and sales opportunities.Training &amp; Staff Development:&middot; Provide regular spirits training sessions for sales and retail staff to enhance product knowledge and sales techniques.&middot; Ensure staff are well-equipped to educate and engage customers about spirits offerings.Reporting &amp; Data Management:&middot; Deliver accurate reporting via Salesforce/CRM and BI dashboards such as Power BI/Tableau.&middot; Track market and competitor activities, providing insights and strategic recommendations.&middot; Regularly analyze sales and inventory data to refine strategies and enhance portfolio performance.Other Responsibilities:&middot; Undertake any additional duties necessary to support business growth.&middot; Continually develop the spirits portfolio to stay ahead of industry trends and customer preferences.BACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications&middot; 5+ years in spirits/category management or related commercial roles (GCC experience preferred).&middot; Strong commercial acumen regarding pricing, margins, stock control, and depletion analysis.Skills&middot; Extensive knowledge of spirits, including premium brands, craft spirits, and emerging categories.&middot; Confident presenter and trainer capable of engaging staff and customers effectively.&middot; Proficient in Salesforce/CRM, Power BI/Tableau, and Excel.&middot; Strong analytical skills with the ability to interpret complex data and provide actionable insights.Job Type: Full-time

Spirits Category Manager

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