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lead cargo officer commercial control

Qatar Airways

<div>
 Job title
 <br/>
 <br/>
 Lead Cargo Officer - Commercial Control
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 231965
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Qatar - Doha
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Cargo &amp; Airport Operations
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 12-Mar-2026
   <br/>
   <br/>
  </li>
 </ul>
 The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.
 <br/>
 <br/>
 To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
 <br/>
 <br/>
 As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as Lead Cargo Officer.
 <br/>
 <br/>
 <strong>
  <strong>
   About The Role
   <br/>
   <br/>
  </strong>
 </strong>
 In this role, you are responsible for real-time monitoring of cargo profitability, optimization of cargo revenue, capacity utilization, and scheduling integrity across freighter operations within the IOC Cargo operational window.
 <br/>
 <br/>
 The role acts as a central control and decision-support function, ensuring revenue protection, operational resilience, and service quality for critical and sensitive shipments across the QR Cargo network
 <br/>
 <br/>
 As part of your role, your responsibilities will be inclusive of, but not limited to the following:
 <br/>
 <br/>
 <ul>
  <li>
   Identify trends in claims and shipment related to nonconformance to find appropriate measures to eliminate and/or minimize them through collaboration with line manager and other departments involved.
  </li>
  <li>
   Monitor freighter flight profitability, load factors, and capacity utilization for all freighter flights within the IOC Cargo operational window.
  </li>
  <li>
   Proactively recommend freighter and passenger aircraft upgrades, downgrades, delays, or cancellations based on predicted profitability, utilization and operational constraints.
  </li>
  <li>
   Assess operational disruptions (AOG, weather, curfews, NOTAMs, crew or maintenance constraints) and recommend commercially viable recovery or mitigation plans.
  </li>
  <li>
   Ensure aircraft defects with commercial cargo impact are promptly communicated to relevant stations, hub teams, and freighter operations.
  </li>
  <li>
   Act as QR Cargo 24/7 shipment control focal point for all internal cargo stakeholders to address discrepancies and highlight critical shipments, ensuring compliance with agreed SOPs.
  </li>
  <li>
   Coordinate closely with GHAs, Load Masters, Dispatch, QAS, and stations to optimize ground time, loading efficiency, and connection success.
  </li>
  <li>
   Support recovery of disrupted, sensitive, and high-yield cargo (e.g. pharma, live animals, courier, diplomatic mail).
  </li>
  <li>
   Develop and recommend robust operational and commercial recovery plans for irregular operations.
  </li>
  <li>
   Produce and distribute daily cargo briefings and freighter flight updates to relevant stakeholders.
  </li>
  <li>
   Provide insights and recommendations for process improvement, system enhancements, and digital tool optimization.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
 <br/>
 <br/>
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 Together, everything is possible.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  About you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent with minimum 4 years job related experience
  </li>
  <li>
   Reputable cargo forwarder experience, cargo customer service experience, cargo revenue management experience, cargo supply chain experience.
  </li>
  <li>
   Experience in cargo operations, network control or high-pressure operational environments.
  </li>
  <li>
   Involvement in Cargo iQ /Cargo 2000 performance and analysis.
  </li>
  <li>
   Knowledge of cargo reservation and tracking system, overall cargo operations and set up, and cargo supply chain.
  </li>
  <li>
   Understanding of key stakeholder functions including GHA&rsquo;s, network stations, cargo operations, IOC, crew control, fuel OCC, flight dispatch, NAVATM, engineering and maintenance, load masters, network planning, charter operations, dangerous goods, cargo compliance, corporate safety and security, cargo sales, customer experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231965
</div>


Lead Cargo Officer - Commercial Control

<div>
 Job title
 <br/>
 <br/>
 Head of Cargo Business Insights
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 232384
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Qatar - Doha
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Cargo &amp; Airport Operations
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 19-Mar-2026
   <br/>
   <br/>
  </li>
 </ul>
 The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
 <br/>
 <br/>
 As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Business Insights team in Doha as the Head of Cargo Business insights
 <br/>
 <br/>
 <strong>
  <strong>
   About The Role
   <br/>
   <br/>
  </strong>
 </strong>
 In this role, you will be responsible for leading the development, planning and implementation of data strategy by providing analytics and governance to maximize revenue and profit generation across the regions and ensure achievement of budget targets. You will manage a central team which provides insightful analytics to key stakeholders across all regions covering commercial, operations and revenue management to ensure data driven decisions are made to achieve business objectives.
 <br/>
 <br/>
 As part of your role, your additional responsibilities will include the following:
 <br/>
 <br/>
 <strong>
  Strategic
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and execute the Cargo Business Insights strategy aligned with the overall Cargo and Corporate Planning strategy
  </li>
  <li>
   Act as the senior commercial insights partner to Cargo leadership, providing fact based recommendations on revenue performance, market dynamics, and strategic initiatives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business Insights
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the analysis of cargo revenue, yield, volume, capacity, load factors, customer segments, and product performance at network, regional, POS, and route levels
  </li>
  <li>
   Lead competitive and market intelligence, including market share, pricing dynamics, trade flows, macro economic and geo political impacts on air cargo
  </li>
  <li>
   Ensure insights are clearly communicated to senior management through executive ready dashboards, reports, and presentations
  </li>
  <li>
   Provide insights to Chief Cargo Officer and VP Corporate Planning and BI on daily basis on commercial performance of the airline highlighting challenges and opportunities by looking at both flown and forward data
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Forecasting, Budgeting and Planning
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own and govern the cargo revenue forecasting framework, ensuring accuracy, transparency, and timely updates
  </li>
  <li>
   Lead the analytical input into the annual budget and long term planning cycles, including scenario analysis and risk/opportunity identification
  </li>
  <li>
   Partner closely with Revenue Management, Network Planning, Sales, and Finance to align assumptions and outcomes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Management &amp; Communication
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translate complex analysis into clear, concise commercial narratives tailored to different audiences
  </li>
  <li>
   Lead executive forums, commercial reviews, and strategic decision making processes with robust insights
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team Leadership &amp; Capability Building
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, develop, and inspire a global team of Business Insights managers, analysts, and specialists
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
 <br/>
 <br/>
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 Together, everything is possible
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  About you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree with minimum of 10 years of job-related experience, preferably within the cargo airline or freight forwarded environment
  </li>
  <li>
   Strong understanding of airline cargo economics, commercial KPIs, how they are linked to each other and how they affect the performance of the airline
  </li>
  <li>
   Ability to design and interpret complex analytical models, using tools such as Python, R, SQL, and BI platforms (Power BI, Tableau, Qlik). This includes forecasting, demand modeling, pricing elasticity analysis, and network performance modeling.
  </li>
  <li>
   Proficiency in analyzing global cargo trends, trade lane performance, macroeconomic indicators, and competitor capacity trends using tools such as Seabury, WorldACD, and IATA data&mdash;translating these into predictive models and actionable insights for strategic decisions.
  </li>
  <li>
   High level knowledge of cargo operations &amp; supply chain processes
  </li>
  <li>
   Strong stakeholder influence (C suite &amp; Commercial leadership teams)
  </li>
  <li>
   Excellent spoken and written English skills
  </li>
  <li>
   Ability to perform effectively in high pressure, fast paced environment
  </li>
  <li>
   Strategic thinker with strong analytical capability.
  </li>
  <li>
   Strong problem solving abilities with a solution focused mindset
  </li>
  <li>
   Highly motivated and committed to delivering quality results
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  <strong>
   How To Apply
   <br/>
   <br/>
  </strong>
 </strong>
 If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
 <br/>
 <br/>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232384
</div>


Head of Cargo Business Insights

Alchemy Global Talent Solutions

<div>
 <p>
  Alchemy is partnering with a leading airline seeking a Head of Revenue Accounting to join their team in Doha, Qatar.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this position, you will oversee Revenue Accounting and the Cash Office. You will ensure outputs comply with established policies, procedures, standards, and internal controls. Acting as a strategic partner to the business, you will lead and develop the Revenue Accounting teams to support seamless, efficient operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Serve as a strategic partner to the Commercial division, delivering comprehensive Revenue Accounting support to help achieve the organization&rsquo;s mission and vision.
  </li>
  <li>
   Design and implement efficient cash collection and banking strategies that enhance control and reduce overall cost.
  </li>
  <li>
   Develop and enforce Internal Accounting Procedures (IAPs) and Standard Operating Procedures (SOPs) with strict adherence across teams.
  </li>
  <li>
   Oversee the Revenue MIS team to ensure accurate and timely revenue reporting for internal stakeholders.
  </li>
  <li>
   Lead the delivery of reliable, efficient Cargo Revenue Accounting services, ensuring accuracy, compliance, and timely completion of Cargo and Postal Mail revenue activities and month-end closing.
  </li>
  <li>
   Monitor Business Process Outsourcing (BPO) performance to ensure alignment with contractual SLAs and KPIs.
  </li>
  <li>
   Review and manage budget allocations related to the Passenger Revenue Accounting unit.
  </li>
  <li>
   Conduct periodic evaluations of policy documents, IAPs, SOPs, and BPO SLAs, ensuring updates reflect evolving operational and business requirements.
  </li>
  <li>
   Drive continuous improvement by optimizing processes, implementing automation, and enhancing systems to provide cost-effective, scalable services that support future growth
  </li>
  <li>
   Perform additional departmental duties as assigned by the Head of Department.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent, with at least 10 years of relevant experience
  </li>
  <li>
   Experience across the Sales to Cash cycle
  </li>
  <li>
   Proven leadership experience managing an airline Revenue Accounting unit
  </li>
  <li>
   Demonstrated ability to manage projects or system changes related to Revenue Accounting
  </li>
  <li>
   Familiarity with both in-house and BPO processing environments
  </li>
  <li>
   Strong knowledge of Revenue Accounting processes and systems
  </li>
  <li>
   Solid understanding of internal controls and process-driven environments
  </li>
  <li>
   Excellent English communication skills, both written and verbal, with the ability to engage effectively at all organizational levels
  </li>
  <li>
   Experience managing Cargo Revenue Accounting in an airline is preferred
  </li>
  <li>
   Experience leading projects or system changes specific to Cargo Revenue Accounting is preferred
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Revenue

<div>
 Job title
 <br/>
 <br/>
 Cargo Inventory Management Specialist
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 228846
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Qatar - Doha
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Cargo &amp; Airport Operations
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 20-Mar-2026
   <br/>
   <br/>
  </li>
 </ul>
 The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.
 <br/>
 <br/>
 To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
 <br/>
 <br/>
 As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Team in Doha as Cargo Inventory Management Specialist.
 <br/>
 <br/>
 <strong>
  <strong>
   About The Role
   <br/>
   <br/>
  </strong>
 </strong>
 In this role you will lead RM strategies in Cargo Inventory Management Team on QR network and ensure execution and completion.
 <br/>
 <br/>
 Perform analysis on network results and take necessary initiatives in order to stimulate optimization improvement utilizing both commercial and operational opportunities.
 <br/>
 <br/>
 The role requires for you to be on roster duty to support the 24*7 operations of the department.
 <br/>
 <br/>
 Other additional responsibilities are inclusive but not limited to the following:
 <br/>
 <br/>
 <ul>
  <li>
   Organize and execute the communication towards commercial organization in order to maximize revenue contribution to the network and improve profitability.
  </li>
  <li>
   Responsible for implementation of RM strategies for the region, managing and reporting back on compliance to strategies implemented, communicating execution of all strategies and results obtained effectively to Cargo Inventory Management Manager for review and further changes if any.
  </li>
  <li>
   Examine profiling of flights, daily booking trends, overbooking levels, entry condition levels and backlog to measure if current capacity &amp; inventory control strategies are implemented and suggest changes to Cargo Inventory Management Manager.
  </li>
  <li>
   Act as the point of escalation with the Commercial and operational departments regarding rejected bookings, delay in response as per agreed SLA, ULD requests and excess mail on free sales.
  </li>
  <li>
   Ensure appropriate sales steering messages are communicated to the network of their routes. Push for more cargo when loads are low, advice stations of backlog situations and operational constraints (payload, etc.)
  </li>
  <li>
   Provide inputs to Cargo Inventory Planning Team on long term optimization process (seasonal allotment planning). Communicate information on route constraints, opportunities and operational constraints in order to take effective decision on allotment requests in accordance with network level strategy.
  </li>
  <li>
   Provide inputs to Cargo Inventory Analytics team for structural and Ad-hoc modification to thresholds (entry conditions). Communicate information on demand, route constraints and future outlook.
  </li>
  <li>
   Manage interface with Network Planning Team by acting as point of contact on Ad-hoc and structural schedule changes, revenue projections and issues related to long term or ad-hoc charter flights.
  </li>
  <li>
   Utilize advance analytical tools and techniques to analyze large datasets related to bookings, load factors, market dynamics and other important data related to the business.
  </li>
  <li>
   Organize and manage interface with Sales organization: Send flight dashboard to alert on short-term opportunities (sales steering). Identify potential new flows with high contribution. For flows currently on board: secure flows with highest contribution and assess flows with lowest contribution.
  </li>
  <li>
   Coach the newly joined Cargo colleagues to follow a network-based approach in order to optimize the network margin as opposed to individual flight legs and to ensure a high standard of service delivery. Perform other department duties related to his/her position as directed by the Head of the Department.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.
 <br/>
 <br/>
 ur best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 Together, everything is possible.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  About you
  <br/>
  <br/>
 </strong>
 <strong>
  An Ideal Candidate Will Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of Bachelor&rsquo;s and 4 years of job-related experience
  </li>
  <li>
   Specialization in Pricing or Revenue Management
  </li>
  <li>
   Experience in Cargo sales, revenue management and/or pricing operations or network planning
  </li>
  <li>
   Strong analytical skills and advanced problem-solving capabilities
  </li>
  <li>
   Advanced MS office skills
  </li>
  <li>
   Advanced knowledge in Analytical skills &ndash; Tableau, Power BI etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  <strong>
   How To Apply
   <br/>
   <br/>
  </strong>
 </strong>
 If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
 <br/>
 <br/>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228846
</div>


Cargo Inventory Management Specialist

<div>
 Job title
 <br/>
 <br/>
 Airport Operations Control Center Officer
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 222815
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Qatar - Doha
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Not Specified
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 04-Mar-2026
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:
 <br/>
 <br/>
 <ul>
  <li>
   Allocation of the parking stands of HIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.
  </li>
  <li>
   Day to day flight data processing and validation on the operational day and the next day in the Airport Operational Data base.
  </li>
  <li>
   Update the Airport Operational Data base of all operational data changes within a range from the day of operations plus 6 days.
  </li>
  <li>
   Monitoring of data flow on all AOCC systems in order to ensure accuracy and quality of data to all stakeholders and airport users.
  </li>
  <li>
   Monitor the AOCC systems and its relative interfaces performance in order to secure the operation of the shift and to active contingency measures if required.
  </li>
  <li>
   Monitor Electronics Visual Information Display System and staff information system performance and ensuring data accuracy for all passenger traffic.
  </li>
  <li>
   Monitoring of the approach radar, Advanced - Surface Movement Guidance &amp; Control System Radar, VHF Aeronautical frequencies and HIA updates in order to deliver the Ten Miles Out and Acting Landing times to all Stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  About you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience
  </li>
  <li>
   Bachelor&rsquo;s Degree or Equivalent with Minimum 3 years of job-related experience
  </li>
  <li>
   Attended Airport/Airline operations courses i.e., passenger, ramp and cargo
  </li>
  <li>
   Experience in a comparative function capacity within the aviation industry (aerodrome operations, ground handling or airline environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Qatar Airways Group
  <br/>
  <br/>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=222815
</div>


Airport Operations Control Center Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Lead Cargo Claims Officer
</div></div><div><div>Ref #
</div><div>231701
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 08-Mar-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as Senior Cargo Data Analyst.<br>
About the role</p><p>
In this role, you are required to ensure all cargo claims and consignment related non-conformances are thoroughly investigated and processed within the set timeframe as per department KPIs. You will be responsible for creating and maintaining reports and dashboards on cargo claims and consignment related non-conformances for analytical and business support purposes within Qatar Airways Cargo.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Identify trends in claims and shipment related nonconformance to find appropriate corrective and preventive (CAPA) measures to eliminate and/or minimize them through collaboration with internal and external counterparts involved.</li><li>Responsible for assessment of carrier&rsquo;s liability involvement in claims by thorough investigations of claims with airline&rsquo;s counterparts and make recommendations for the outcome of Claim (1st level approval).</li><li>Conduct trend analysis of claims and non-conformances to identify trends and follow up with stations to arrest the route cause.</li><li>Efficient handling of any customer escalations to ensure customer expectations are met in a timely manner.</li><li>Maintain updated records on court cases and assist line manager and group legal to take necessary action towards protecting the interests of the airline.</li><li>Conduct quality accuracy checks on claims investigation findings, communications with customers and contents of claim summary.</li><li>Prepare periodical reports on weekly / monthly basis for management review.</li><li>Manage training requirements of team members and ensure staff is current and compliant.</li><li>Assess systems and tools used on cargo claims and non-conformance handing processes and make proposals for continuous improvements to elevate customer experience journey.</li><li>Prepare necessary documents with business justifications required for implementation of system and digital enhancements.</li><li>Assist system testing to complete UAT signoff.</li><li>Follow-up payment to customers and recovery from corporate insurance policy and/or other third parties (GHA/Trucking).</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with minimum 4 years job related experience</li><li>Relevant experience within industry of air cargo supply chain</li><li>Previous experience in cargo operations / claims would be an advantage</li><li>Experience in aviation liability insurance would be an advantage Database Management Experience</li></ul><p></p><p><b><br>
About Qatar Airways Group</b>
</p><p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231701</div></div></div></div></div></div></div></div>

Lead Cargo Claims Officer

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