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Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company&rsquo;s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
The Role of the Front Office Agent (English/Russian Speaker):
We are excited to offer an opportunity for a Front Office Agent (English/Russian Speaker) to join a new takeover project in the UAE: Al Zorah Beach Resorts in Ajman, UAE , as it embarks on an inspiring transformation journey. This evolution will culminate in the grand opening of Four Seasons Resort Ajman at Al Zorah in late 2026 .
Our Ideal Candidate Will Have
We are looking for a friendly, professional, and guest-oriented Front Office Agent who is fluent in Russian and/or English to join our team. As the first point of contact for our guests, you will play a vital role in creating a welcoming and memorable experience. The ideal candidate will have a passion for hospitality, excellent communication skills, and a commitment to outstanding service.
Key Responsibilities:
<ul><li>Greet guests warmly and professionally upon arrival and departure.
</li><li>Perform check-in and check-out procedures efficiently and accurately.
</li><li>Respond to guest inquiries, requests, and complaints in a timely and courteous manner.
</li><li>Act as a key contact for Russian-speaking guests, providing support and assistance in their preferred language.
</li><li>Provide information about hotel facilities, local attractions, and services.
</li><li>Handle room assignments, key issuance, and billing in accordance with hotel standards.
</li><li>Coordinate with Housekeeping and other departments to ensure rooms are ready and guest requests are fulfilled.
</li><li>Maintain updated knowledge of room availability, promotions, and policies.
</li><li>Process reservations and walk-ins according to the established procedures.
</li><li>Ensure proper cash handling, posting of charges, and maintaining guest records.
</li>Prepare and review daily reports, ensuring all transactions are accurate and documented properly. 
<li>
</li></ul> 
Qualifications &amp; Experience:
<ul><li>Minimum 1 Year of experience in a Front Office Assistant role within a hotel or resort.
</li><li>Diploma or Bachelor's Degree in Hospitality Management , Hotel Management
</li><li>Experience working with the Opera system / Excel (Microsoft office).
</li><li>Excellent communication and interpersonal skills.
</li><li>Problem-Solving Mindset
</li><li>The ability to work a rotating roster with evening and weekend availability
</li><li>Fluent in English and/or Russian
</li><li>Well-groomed, professional appearance and demeanor.
</li><li>Ability to work in shifts, including weekends and public holidays.</li></ul></div>

Front Office Agent (English/Russian Speaker) – Al Zorah Beach Resorts in Ajman, UAE

Towers Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self-motivated Front Desk Agent who wants to join Rotana team.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 </li>
 <li>
 Align with the company's values and demonstrate the right hospitality attitude
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in Front Office
 
 
 A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 Fluent/Native German speaker required
</div>

Internship - Front Office

La maison des sourires dental clinic llc

Location: Dubai, Al BarshaClinic Schedule: Sunday to Thursday, 9am &ndash; 5pm (Friday OFF)Type: Full timeAbout the RoleWe are seeking a dedicated and detail-oriented Head Front Desk to join our modern dental clinic in Dubai. The ideal candidate will ensure smooth front desk operations, manage patient communication, and provide an excellent experience for our international clientele.Key ResponsibilitiesSupervise and manage the daily front desk operations of the clinicWelcome and assist patients, ensuring a smooth check-in and check-out processManage appointment scheduling and confirmation using clinic software and Google CalendarKeep patient records, payments, and lab expenses updated in Google SheetsSend daily reminders to patients and laboratory for appointments and deliveriesProvide translation support for French-speaking patients with English-speaking dentistsCoordinate with the clinic driver for airport pickups, drop-offs, and hotel-to-clinic transportLiaise with the dental laboratory to track prosthetic work (veneers, crowns, etc.) and ensure timely deliveryEnsure all patient inquiries are answered promptly (no unanswered client)Maintain a professional and welcoming environment at all timesRequirementsFluency in French and English (spoken and written); Arabic is an advantageMinimum 3 years of experience as a receptionist, front desk agent, or administrative officer in a medical or dental clinicStrong organizational skills, accuracy, and attention to detailProficiency with Google Workspace (Sheets, Calendar, Drive), WhatsApp Business, and clinic management software (Bestosys or similar)Positive attitude, excellent communication, and customer service skillsAbility to work independently, manage priorities, and handle international patients with professionalismApplicationIf you do not think you have the capacity, discipline, and dedication required for this role, please do not apply. We need someone very reliable, committed, and meticulous.Type d'emploi : Temps pleinR&eacute;mun&eacute;ration&nbsp;: &agrave; partir de AED6&#8239;000,00 par moisCapacit&eacute; &agrave; faire le trajet ou &agrave; d&eacute;m&eacute;nager:<ul><li>Dubai: Faire le trajet sans probl&egrave;me ou pr&eacute;voir un d&eacute;m&eacute;nagement avant de prendre son poste (Requis)</li></ul>Question(s) de pr&eacute;s&eacute;lection:<ul><li>Quel age avez vous?</li><li>Are you ready to start immediately ?</li><li>What are your salary expectations?</li></ul>Exp&eacute;rience:<ul><li>Administratif officer/receptionist : 3&nbsp;ans (Requis)</li></ul>Langue:<ul><li>Anglais (Requis)</li><li>Fran&ccedil;ais (Requis)</li></ul>Lieu:<ul><li>Dubai (Requis)</li></ul>

Head front desk french speaker

We are looking for a pleasant Front Desk Coordinator to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the &ldquo;face&rdquo; of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information, both in person and over the phone. A customer-oriented approach is essential, as is an excellent command of English. Additional spoken languages would be a plus.Having worked in a Property Development or Real Estate Company would be a plus.Responsibilities&middot; Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)&middot; Greet and welcome guests&middot; Answer questions and address complaints&middot; Answer all incoming calls and redirect them or keep messages&middot; Receive letters, packages etc. and distribute them&middot; Prepare outgoing mail by drafting correspondence, securing parcels etc.&middot; Check, sort and forward emails&middot; Monitor office supplies and place orders when necessary&middot; Keep updated and accurate records on company CRM system&middot; Monitor office expenses and costs regarding petty cash&middot; Take up other duties as assigned.&middot; Handle visa renewal process for all the employees in Freezone and mainland.&middot; Handle basic logistics and shipments to and from Jafza.Requirements&middot; Proven experience of at least 2 years as front desk representative, agent or relevant position in U.A.E.&middot; Familiarity with office machines (e.g. fax, printer etc.)&middot; Knowledge of office management and basic book keeping&middot; Proficient in English (oral and written)&middot; Excellent knowledge of MS Office (especially Excel and Word)&middot; Strong communication and people skills&middot; Good organizational and multi-tasking abilities&middot; Problem-solving skills and customer service orientation&middot; Knowledge on visa process (Jafza and Mainland)&middot; Candidates with basic logistics knowledge preferred.Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per month

Front Desk Receptionist

Ageless Medical Center

We are looking for a confident and experienced Tele sales Agent with a strong background in tele-sales and in-clinic sales. The ideal candidate should have excellent communication skills, the ability to build trust with clients, and a passion for promoting aesthetic, Dental services or medical service solutions in general.Key Responsibilities:<ul><li>Handle tele-sales follow-ups, lead calls, and appointment confirmations.</li><li>Recommend personalized treatment plans and close sales effectively.</li><li>Proactively reach out to potential and past clients to upsell packages or promote offers.</li><li>Maintain updated records of leads, follow-ups, and sales using CRM or clinic software.</li><li>Achieve monthly sales and revenue targets through consistent conversions.</li><li>Coordinate with doctors, therapists, and front desk to ensure smooth client journey and satisfaction.</li><li>Educate clients about pre and post-care, packages, and long-term wellness programs.</li></ul>Requirements:<ul><li>Proven experience in tele-sales and in-clinic sales (preferably in a aesthetic &amp; dental clinic).</li><li>Strong communication and persuasion skills &ndash; fluent in both Arabic &amp; English language.</li><li>Presentable, approachable, and customer-focused.</li><li>Goal-oriented with a track record of achieving sales targets.</li><li>Familiarity with CRM systems or patient management software is preferred.</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

Telesales Executive

Sea Point Hotels

We are currently seeking a professional Front Desk Agent (Russian Speaker) to join our team and serve as the first point of contact for our guests.Key Responsibilities<ul><li>Greet and welcome guests with a professional and friendly approach.</li><li>Handle check-in and check-out procedures smoothly and efficiently.</li><li>Manage reservations, room assignments, and guest inquiries.</li><li>Provide accurate information about hotel facilities, services, and local attractions.</li><li>Assist Russian-speaking guests to ensure clear communication and exceptional service.</li><li>Address guest complaints, requests, and concerns promptly.</li><li>Process payments, invoices, and maintain accurate records in the system.</li><li>Coordinate with housekeeping and other departments to meet guest needs.</li><li>Follow hotel policies, service standards, and security procedures.</li></ul>Qualifications<ul><li>Fluency in Russian and English (both written and spoken) is required.</li><li>Previous experience in a hotel front office or customer service role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Knowledge of hotel management software (Opera or similar) is an advantage.</li><li>Flexibility to work shifts, weekends, and holidays.</li><li>Professional appearance and a guest-focused attitude.</li></ul>Job Type: Full-time

Front Desk Agent (Russian Speaker)

Marriott International

<div>Additional Information 
Job Number25137107 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul> 
Supporting Handling of Human Resource Activities
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Front Desk Manager (Russian Speaker)

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