customer service consultant Jobs in Cairo

customer service consultant

learning and development associate Jobs in Cairo

learning and development associate

africa mco l&d lead - french speaker Jobs in Cairo

africa mco l&d lead - french speaker

corporate travel consultant Jobs in Cairo

corporate travel consultant

hr consultant

learning and development consultant

Al-Futtaim

<div>
 
 
 Company:
 
 Al-Futtaim Corporate Services
 
 
 
 
 
 
 Overview Of The Role:
 
 
 
 The Learning &amp; Development Consultant plays a key role in developing high-performing associates across the organization through innovative training, coaching, and development initiatives. This role focuses on assessing learning needs, designing and delivering blended learning programs, and supporting on-the-job development to drive both individual and organizational performance. The L&amp;D Consultant partners closely with business units, managers, and HR teams to enhance skills, capability, and overall employee experience, while ensuring alignment with Al-Futtaim&rsquo;s strategic goals.
 
 
 
 
 
 
 What You Will Do:
 
 
 
 
 Learning Program Design &amp; Delivery
 
 
 <ul>
 <li>
 Conduct training needs analysis and design impactful learning programs using blended approaches, including digital content, video, and face-to-face sessions.
 </li>
 <li>
 Develop engaging training materials, learner guides, workbooks, and multimedia content tailored to business requirements.
 </li>
 <li>
 Deliver training sessions effectively across multiple platforms, ensuring measurable learning outcomes.
 </li>
 <li>
 Continuously review and improve curricula and training materials to stay aligned with modern learning methodologies and organizational needs.
 </li>
 </ul>
 
 
 
 
 
 Coaching &amp; On-the-Job Development
 
 
 <ul>
 <li>
 Provide coaching and support to associates, managers, and teams to enhance on-the-job performance and capability.
 </li>
 <li>
 Facilitate induction programs and line manager capability initiatives to drive consistent leadership and talent development practices.
 </li>
 <li>
 Support Emirati development initiatives and other talent programs through scheduling, mentoring follow-ups, and progress tracking.
 </li>
 </ul>
 
 
 Employee Engagement &amp; Communication
 
 
 <ul>
 <li>
 Collaborate with HR, business units, and other departments to identify and address learning and development needs.
 </li>
 <li>
 Prepare reports, presentations, and communication materials for training launches, program updates, and employee engagement initiatives.
 </li>
 <li>
 Consolidate program outcomes and convert insights into content for internal platforms such as the intranet or newsletters.
 </li>
 </ul>
 
 
 
 
 
 Analytics &amp; Performance Measurement
 
 
 <ul>
 <li>
 Collect and analyze performance, talent, and training data to support talent reviews, succession planning, and calibration sessions.
 </li>
 <li>
 Measure the impact of learning initiatives on business KPIs and employee performance.
 </li>
 </ul>
 
 
 
 
 
 Required Skills To Be Successful:
 
 
 <ul>
 <li>
 High proficiency in written and spoken English and Arabic.
 </li>
 <li>
 Strong knowledge of digital learning platforms, video production, and e-learning tools.
 </li>
 <li>
 Excellent coaching, presentation, and facilitation skills.
 </li>
 <li>
 Strong organizational, project management, and stakeholder management capabilities.
 </li>
 <li>
 Ability to analyze business and learning needs and deliver tailored solutions.
 </li>
 </ul>
 
 
 
 
 
 What Qualifies You For The Role:
 
 
 <ul>
 <li>
 Minimum 4 years in a training or coaching role; 5 years in customer-facing roles.
 </li>
 <li>
 High-level qualification or certification in adult learning, training, assessment, or HR is an advantage.
 </li>
 <li>
 Proficiency in Microsoft Office, learning management systems, and video authoring/editing software.
 </li>
 <li>
 Strong interpersonal, communication, and problem-solving skills, with the ability to engage diverse audiences.
 </li>
 <li>
 Demonstrated ability to manage multiple priorities in a fast-paced environment and deliver results with high accuracy.
 </li>
 </ul>
 
 
</div>

Learning and Development Consultant

Blue Ocean Management Training

<div>
 
 
 Company Description
 
 
 
 Blue Ocean Corporation is a global leader in Supply Chain Training with over 28 years of experience in professional training and capacity building. Recognized for excellence, we have trained more than 500,000 professionals and collaborated with over 2,500 corporate clients across various industries. Our internationally accredited programs focus on strategic growth, leadership development, and workforce transformation. Blue Ocean delivers flexible learning solutions tailored to global professionals, offering both online and in-person certification programs and corporate training. With numerous prestigious awards, we are committed to empowering individuals and organizations to excel in an evolving work environment.
 
 
 
 
 
 
 Role Description
 
 
 
 The Sales Consultant &ndash; Corporate Relations is responsible for identifying organizational training needs, proposing suitable programs and international certifications, and managing the full sales cycle with corporate clients across Egypt and the GCC. This role involves designing and coordinating training schedules and logistics, delivering high-impact presentations and proposals, and maintaining strong long-term relationships with key decision-makers. The consultant conducts market research on industry trends, collaborates with trainers and subject matter experts to ensure high-quality delivery, supports technical and financial tender proposals, monitors client satisfaction, and represents the company professionally in meetings, exhibitions, and conferences while maintaining an accurate and updated customer database.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify client (organization's) training needs and propose suitable programs and international certifications.
 </li>
 <li>
 Design, plan, and coordinate training schedules, instructors, and logistics.
 </li>
 <li>
 Deliver professional presentations and proposals to clients across Egypt and the GCC.
 </li>
 <li>
 Maintain strong, long-term relationships with key clients and corporate partners.
 </li>
 <li>
 Conduct market research on training trends, competitor offerings, and emerging learning needs.
 </li>
 <li>
 Collaborate with trainers and subject matter experts to ensure high-quality program delivery.
 </li>
 <li>
 Support the preparation of technical and financial proposals for tenders and training projects.
 </li>
 <li>
 Monitor client satisfaction, gather feedback, and recommend continuous improvements.
 </li>
 <li>
 Represent the company professionally during client meetings, exhibitions, and conferences.
 </li>
 <li>
 Keep an updated customer database.
 </li>
 </ul>
 
 
 
 
 Requirements
 
 
 
 
 
 1. Bachelor&rsquo;s degree in Business Administration, Human Resources, or related field.
 
 
 2. Previous experience in B2B sales required
 
 
 2. Minimum of 3 years of experience in a training consultancy, L&amp;D, or corporate training environment.
 
 
 3. Demonstrated experience dealing with GCC corporate clients (Saudi Arabia, UAE, Qatar, etc.).
 
 
 5. Excellent communication and presentation skills in English and Arabic.
 
 
 6. Proficiency in MS Office (Excel, PowerPoint, Word); CRM experience is an advantage.
 
 
 
 
</div>

Sales Consultant - Corporate Relations (On-site)

Robusta Studio

<div>
 Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions
 
 
 
 Job Overview:
 
 
 
 The Senior Talent Partner plays a strategic role in shaping the organization's talent agenda. This role also acts as a trusted consultant to leadership on all talent-related matters. This position works directly with company leaders to oversee workforce planning, talent acquisition, succession planning, capability development, and performance culture. The Senior Talent Partner guarantees that the company has the right people in the right roles at the right time, allowing for organizational growth, high performance, and long-term talent sustainability.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Talent Partnership
 </li>
 <li>
 Serve as the primary talent advisor to business leaders, translating business objectives into talent strategies
 </li>
 <li>
 Lead the development and execution of workforce plans, ensuring alignment with future capability needs
 </li>
 <li>
 Identify critical roles, talent risks, and build mitigation plans with leadership
 </li>
 <li>
 Provide insights on talent availability, salary benchmarking, and market trends
 </li>
 <li>
 Talent Acquisition &amp; Pipeline Management
 </li>
 <li>
 Develop talent pipelines for business-critical capabilities through headhunting, networking, and talent mapping
 </li>
 <li>
 Strengthen diversity and inclusion across hiring processes and pipelines
 </li>
 <li>
 Improve recruitment processes to ensure speed and quality of hires
 </li>
 <li>
 Learning &amp; Development
 </li>
 <li>
 Assess current and future skill gaps across assigned business units
 </li>
 <li>
 Design learning interventions, leadership programs, and capability-building initiatives
 </li>
 <li>
 Promote continuous learning, upskilling, and professional development
 </li>
 <li>
 Performance Culture &amp; Engagement
 </li>
 <li>
 Drive the performance management cycle, ensuring fair, data-driven evaluations
 </li>
 <li>
 Monitor engagement levels, turnover risks, and retention indicators
 </li>
 <li>
 Recommend interventions to strengthen culture, collaboration, and employee experience
 </li>
 <li>
 Succession Planning &amp; Talent Reviews
 </li>
 <li>
 Drive annual and mid-year talent reviews with business leaders
 </li>
 <li>
 Identify high-potential employees and build development paths to accelerate readiness
 </li>
 <li>
 Guide leaders in succession planning for critical roles and monitor progress
 </li>
 <li>
 Support mobility, rotations, and career progression programs
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration or related field
 </li>
 <li>
 +7 years of extensive HR experience with strong exposure to talent management, performance management, L&amp;D, and HRBP roles in fast-paced, multinational, or matrix environments
 </li>
 <li>
 Proven success in driving talent strategies.
 </li>
 <li>
 Strong analytical skills with ability to present talent insights effectively
 </li>
 <li>
 Demonstrated ability to manage multiple stakeholders and projects
 </li>
 <li>
 Core Competencies Level:
 </li>
 <ul>
 <li>
 Proactive Problem Solving &amp; Strategic Mindset
 </li>
 <li>
 Emotional Intelligence
 </li>
 <li>
 Communication &amp; Influencing Skills
 </li>
 <li>
 Time Management
 </li>
 <li>
 Agility to Achieve Results
 </li>
 </ul>
 <li>
 Job Functional / Technical:
 </li>
 <ul>
 <li>
 Talent Strategy Development
 </li>
 <li>
 Capability Learning &amp; Development
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Stakeholder Management &amp; Business Acumen
 </li>
 <li>
 Change Management
 </li>
 </ul>
 </ul>
</div>

Senior Talent Management Partner

All for One Egypt

<div>
 
 
 One world for making it all happen - what would it be like to be part of it?
 
 
 
 
 
 
 
 More than 4,000 clients, predominantly in the German-speaking mid-market, count on All for One for Business Consulting, SAP and Microsoft solution implementation and operations, as well as on custom software (product) development.
 
 
 
 
 Our Regional Delivery Center in Alexandria, Egypt, plays a pivotal role in this mission. With a growing team of more than 120 highly skilled professionals, the Alexandria unit contributes significantly to the success of our clients by delivering innovative solutions and ensuring seamless collaboration with our strategic Technology and Solution Partners SAP and Microsoft.
 
 
 
 
 
 
 
 We are the number one SAP Platinum partner in the German-speaking midmarket and a Microsoft Gold Partner.
 
 
 
 
 
 
 For our Regional Delivery Center in Alexandria, Egypt, we are looking for a:
 
 
 
 
 
 
 Senior Technical Consultant Storage
 
 
 
 
 
 
 
 
 
 
 WHAT MAKES YOUR JOB EXCITING
 
 
 
 
 
 <ul>
 <li>
 As a Technical Consultant, your focus will be on the operation and further development of our hybrid storage environment in our data center and the public cloud of our partners.
 </li>
 <li>
 The expansion of our services in the public cloud(s) will play a major role in the future.
 </li>
 <li>
 You will provide support from analyzing the existing storage environment through to the design, architecture and configuration of future infrastructures
 </li>
 <li>
 You will further develop the storage environment based on the latest technologies
 </li>
 <li>
 You support the implementation and optimization of provisioning and operating processes
 </li>
 </ul>
 
 
 
 
 
 YOUR EXPERIENCE &amp; APPROACH
 
 
 
 
 
 <ul>
 <li>
 You have experience in storage management and the latest NetApp technologies you are familiar with NetApp Snap Centre and NetApp administration
 </li>
 <li>
 You have initial project management experience.
 </li>
 <li>
 This is rounded off by experience in programming automation for rollouts and backups, especially using Ansible and scripting languages such as PowerShell.
 </li>
 <li>
 Experience in the integration of scripts in Automic UC4, as well as basic knowledge of Linux/Windows servers is an advantage
 </li>
 <li>
 You are characterized by a high degree of empathy for colleagues and customers and a willingness to think outside the box
 </li>
 <li>
 You enjoy never standing still and always learning new things and taking on new challenges and sharing your knowledge with trainees.
 </li>
 <li>
 Proficiency in English (B1 / B2 level) and German (A2 level or better).
 </li>
 </ul>
 
 
 
 
 
 YOUR BENEFITS
 
 
 
 
 
 <ul>
 <li>
 challenging and varying assignments with world market leaders and hidden champions
 </li>
 <li>
 vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts
 </li>
 <li>
 autonomy, flexibility in your daily work
 </li>
 <li>
 extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
 </li>
 <li>
 secure role in a friendly, open-minded, and committed team
 </li>
 <li>
 attractive salary package; social insurance and private medical insurance.
 </li>
 <li>
 40 hours per week following the Egyptian vacation system, weekend on Friday &amp; Saturday.
 </li>
 </ul>
 
 
 
 
 
 We look forward receiving your online application!
 
 
</div>

Senior Technical Consultant Storage

Protiviti Middle East Member Firm

<div>
 
 
 Purpose of the Role
 
 
 
 The Internal Audit Associate/Analyst is a foundational, entry-level position designed for a high-potential individual ready to launch a career in business consulting. The primary purpose is to
 
 execute core audit support tasks
 
 , quickly learn the firm's audit methodologies, and contribute directly to client engagements under the close guidance of senior team members.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Foundational Audit Execution &amp; Support
 
 
 
 
 
 <ul>
 <li>
 
 Audit Preparation:
 
 Assist the engagement team with the initial preparation phases, including data requests, client communications, and organizing project documentation.
 </li>
 <li>
 
 Control Testing Support:
 
 Under the direct supervision of a Consultant or Manager, execute specific, directed
 
 testing of internal controls
 
 (financial and operational) using techniques such as inquiry, observation, and inspection.
 </li>
 <li>
 
 Work Paper Documentation:
 
 
 Document audit work performed clearly and concisely
 
 in work papers, ensuring proper referencing and support for team conclusions, adhering strictly to firm standards.
 </li>
 <li>
 
 Data &amp; Analysis:
 
 Support the team by gathering, organizing, and preliminary analysis of large data sets and client source documents.
 </li>
 <li>
 
 Process Documentation:
 
 Assist in the initial documentation of client business processes and key controls to support risk assessments.
 </li>
 <li>
 
 Issue Identification:
 
 Help identify initial control deficiencies, process inefficiencies, and non-compliance issues and communicate them clearly to the Senior Consultant or Manager.
 </li>
 </ul>
 
 
 
 
 
 Professional Learning &amp; Compliance
 
 
 
 
 
 <ul>
 <li>
 
 Methodology Adherence:
 
 Commit to rapidly learning and applying the firm's Internal Audit and risk management methodologies, following all established procedures and professional standards (e.g., IIA Standards, COSO).
 </li>
 <li>
 
 Reporting Assistance:
 
 Contribute to the final deliverables by formatting reports and preparing supporting visual aids for client presentations and memorandums.
 </li>
 <li>
 
 Follow-up:
 
 Assist in tracking the implementation status of previously reported audit recommendations as directed by the engagement team.
 </li>
 <li>
 
 Time Management:
 
 Manage assigned tasks effectively and track time accurately to ensure efficient completion within project timelines and budget goals.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 Experience &amp; Education
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's or master&rsquo;s degree in accounting, Finance, Business Administration, or a related control-focused field.
 </li>
 <li>
 
 Experience:
 
 
 0 to 1 year of total experience
 
 in Internal Audit, External Audit, Accounting, or Risk Management (relevant internships are highly valued and qualify as experience).
 </li>
 </ul>
 
 
</div>

Internal Audit Analyst (Entry Level)

Oracle

<div>
 
 Job Description
 
 
 
 We are looking for a Principal EBS / Onprem Techno-Functional Consultant who will be responsible of providing consultancy, working with customers, translating ideas and concepts into implementable, supportable designs, also have experience in providing technical solutions aligned with Oracle standards. You will also have experience in maintaining and supporting customers' eBusiness Suite applications, either on-site or remotely, implementing and running PaaS solutions such as Oracle Integration /SOA and integration to Oracle EBS products, Develops, integrates and implements applications components including front-end development, internal database integration and OTBI Reports. Plays a direct role in programming, maintenance, technical support, documentation and administration.
 
 
 
 What You Will Do
 
 
 
 
 As a
 
 Principal EBS Techno-Functional Consultant in
 
 Oracle CSS you will do the following:
 
 
 
 <ul>
 <li>
 Assess and analyze customers business needs to make sure that Oracle solutions meets the customer&rsquo;s objectives.
 </li>
 <li>
 Assist customers in their overall Journey to Cloud.
 </li>
 <li>
 Ensure Oracle technologies are leveraged appropriately using best practices.
 </li>
 <li>
 Be the Oracle Solution Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial solutions cost effectiveness, quality and reusability.
 </li>
 <li>
 Providing technical guidance on Oracle EBS and/or on-premise solutions to customer and other Oracle team members to underpin successful delivery.
 </li>
 <li>
 Support solutions around multi-cloud and hybrid cloud setups.
 </li>
 <li>
 Ensure successful handover from Implementation toward operations making sure the implemented solution will fit the customer requirements.
 </li>
 <li>
 Maintain the Oracle Solution to make sure the customer demands needs will be met. Platforms for Oracle solutions are on premise, cloud or hybrid running various workloads (application, middleware, database and infrastructure).
 </li>
 <li>
 Working closely with the Technical Account Manager to ensure that the individual work streams are technically well managed.
 </li>
 <li>
 Be the main contact for new business opportunities by supporting our presales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.
 </li>
 <li>
 Actively lead and contribute to strategic programs and initiatives.
 
 
 
 </li>
 </ul>
 Career Level - IC4
 
 
 
 Responsibilities
 
 
 
 
 What we are looking for
 
 
 
 <ul>
 <li>
 10+ years of relevant professional experience. Bachelor's degree in computer science, information systems, software engineering, or related field preferred
 </li>
 <li>
 Strong experience in implementing Onprem / EBS Applications, at least 3 full cycles of successful implementations
 </li>
 <li>
 Must have strong hands-on experience as Oracle Financial Modules - GL / AR / AP / CM
 </li>
 <li>
 Demonstrate a good understanding of the Fusion quarterly update process and best practices according to new feature adoption, testing and change management
 </li>
 <li>
 Strong knowledge in roles and security
 </li>
 <li>
 Proven Experience on Oracle Transactional Business Intelligence (OTBI), dashboards, all type of data loaders, extracts, fast formula, error handling, SOAP services, BPM, personalization, Sandboxes, page composer etc
 </li>
 <li>
 Design and develop customizations using Visual Builder, ADF and Process Builder in OIC to Oracle ERP Cloud
 
 
 
 </li>
 </ul>
 For this position, we are looking for a creative, innovative and motivated professional with an open and flexible mindset who will work closely with the Customer to ensure alignment between business change, IT architecture, technical solutions, business resources and processes.
 
 
 As integral part of a global Organization, the Principal Consultant will be working within an international environment with colleagues around the globe and contribute to global technology driven initiatives or innovation programs for continuous service improvements.
 
 
 
 Why work at Oracle
 
 
 
 <ul>
 <li>
 A competitive salary with exciting benefits
 </li>
 <li>
 Flexible and remote working
 </li>
 <li>
 Learning and development opportunities to advance your career
 </li>
 <li>
 An Employee Assistance Program to support your mental health
 </li>
 <li>
 Employee resource groups that champion our diverse communities
 </li>
 <li>
 Core benefits such as medical, life insurance, and access to retirement planning
 </li>
 <li>
 An inclusive culture that celebrates what makes you unique
 
 
 
 </li>
 </ul>
 For this position, we are looking for a creative, innovative and motivated professional with an open and flexible mindset who will work closely with the Customer to ensure alignment between business change, IT architecture, technical solutions, business resources and processes.
 
 
 As integral part of a global Organization, the Principal Financial consultant will be working within an international environment with colleagues around the globe and contribute to global technology driven initiatives or innovation programs for continuous service improvements.
 
 
 
 What We Will Offer
 
 
 
 <ul>
 <li>
 Learning and development opportunities to advance your career
 </li>
 <li>
 An Employee Assistance Program to support your mental health
 </li>
 <li>
 Core benefits such as medical, life insurance, and access to retirement planning
 </li>
 <li>
 An inclusive culture that celebrates what makes you unique
 
 
 
 </li>
 </ul>
 
 At Oracle, we don&rsquo;t just respect differences &mdash; we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That&rsquo;s why we&rsquo;re committed to creating a workplace where all kinds of people can do their best work. When everyone&rsquo;s voice is heard and valued, we&rsquo;re inspired to go beyond what&rsquo;s been done before.
 
 
 
 
 https://www.oracle.com/corporate/careers/diversity-inclusion/
 
 
 
 
 Qualifications
 
 
 
 Career Level - IC4
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Principal Oracle EBS Techno-Functional Consultant (Finance / ERP)

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Associate Consultant Intern, 2026 &ndash; Cairo, Egypt
 
 
 At Mastercard, our Advisors &amp; Consulting Services (ACS) group helps clients drive impact through data-driven insights, hands-on implementation, and a collaborative, tech-enabled culture. We invest in talent through global engagements, continuous learning, and programs like the Global Ambassadors Program, while fostering purpose through volunteerism, pro-bono work, and innovation that benefits both clients and communities.
 
 
 Make an Impact as an Associate Consultant Intern
 
 
 As an Associate Consultant Intern, you will collaborate within small teams to help some of the world's biggest brands answer and implement solutions for their most challenging strategic questions. You will immediately create meaningful contributions through taking ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality and more.
 
 
 
 As An Associate Consultant Intern, You Will
 
 
 
 <ul>
 <li>
 Participate in volunteer and team building experiences
 </li>
 <li>
 Gain exposure to our leadership team through networking sessions and speaker series
 </li>
 <li>
 Begin to build relationships with clients to understand their business needs, seek strategic solutions and guide impactful decisions
 </li>
 <li>
 Grow by receiving hands-on mentorship from an experienced management team.
 </li>
 <li>
 Have an opportunity for meaningful contributions
 </li>
 <li>
 Collaborate with colleagues across different areas of the organization and gain exposure to business development, account management, and product management
 
 
 
 </li>
 </ul>
 We are looking for passionate and talented professionals, who share our vision for helping our customers with their most urgent business need. We are recruiting for two career tracks that make up our team. Track placement will indicate the types of projects where you will spend most of your time; however, we encourage and enable working across tracks to allow team members to acquire diverse skills and experiences.
 
 
 Strategy &amp; Transformation
 
 
 Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&amp;T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.
 
 
 
 Sampling Of Questions We Help Our Customers Answer
 
 
 
 How can a global financial services institution be successful at entering a hyper competitive new market?
 
 
 How can a customer improve its operating model to better achieve operational, financial and strategic goals?
 
 
 Marketing
 
 
 Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard&rsquo;s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.
 
 
 
 Sampling Of Questions We Help Our Clients Answer
 
 
 
 How does a fintech client optimize new customer acquisition and existing customers&rsquo; life cycle value through effective targeting and communications?
 
 
 How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?
 
 
 How can a large financial institution best execute on a portfolio conversion &ndash; for example, after purchasing another issuer&rsquo;s portfolio &ndash; including components like internal and external communications, market launch, and more?
 
 
 Bring your Passion and Expertise
 
 
 
 We Recruit For And Value The Following Core Competencies
 
 
 
 Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Proven record of leadership in a work setting and/or through extracurricular activities.
 
 
 Analytic Excellence: Demonstrates a strong aptitude for structured problem solving, analytical and quantitative skills. Experience using data analysis or querying tools (e.g., SQL, SAS, Excel or Tableau) is an asset (particularly for Performance Analytics or Business Experimentation tracks).
 
 
 Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions.
 
 
 Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.
 
 
 Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
 
 
 Integrity: Outstanding record of academic achievement. Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from mistakes.
 
 
 Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
 
 
 Communication: Ability to communicate complex ideas effectively. Excellent written and verbal communication skills.
 
 
 
 Qualifications
 
 
 
 Undergraduate or master&rsquo;s degree with an expected graduation date between Dec 2026-Sep 2027
 
 
 Outstanding record of academic achievement
 
 
 Proven record of leadership in a work setting and/or through extracurricular activities
 
 
 Exceptional analytical and quantitative problem-solving skills
 
 
 Ability to communicate complex ideas effectively &ndash; both verbally and in writing &ndash; in English
 
 
 This role is not eligible for Mastercard&rsquo;s work authorization sponsorship. As such, candidates must be eligible to work in Egypt, now as well as in the future, without employer sponsorship.
 
 
 To participate in our job simulation and experience what it&rsquo;s like to work as a Consultant at Mastercard visit: https://www.theforage.com/simulations/mastercard/advisors-client-services-xvlw
 
 
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Associate Consultant Intern, 2026 – Cairo, Egypt

Explore 1245+ Learning and development consultant in Cairo this December. Find roles across top companies and apply now to boost your career.