learning and development manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25190413
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Training Budgets
 
 
 
 <ul>
 <li>
 Participates in the development of the Training budget as required.
 </li>
 <li>
 Manages budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Learning and Development Manager

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 As a Trainer for Learning &amp; Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership. Your key responsibilities include the below:
 
 
 <ul>
 <li>
 Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
 </li>
 <li>
 Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
 </li>
 <li>
 Collaborate closely with the Retail Academy and L&amp;D teams to ensure consistency and alignment in training delivery.
 </li>
 <li>
 Monitor participant engagement and provide feedback to improve learning outcomes.
 </li>
 <li>
 Adapt training methods to cater to both in-market and virtual learning needs.
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning &amp; development, or facilitation roles.
 </li>
 <li>
 You are committed, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
 </li>
 <li>
 You preferably have experience in the retail or hospitality fields.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Trainer - Learning & Development

Top Notch Consultancy

<div><div><div><div>Our client, a well known automotive company in Qatar, is looking for a Non-Technical Trainer responsible for managing a corporate scholarship program from selection through graduation and onboarding, while designing and delivering non-technical training programs to enhance employee skills. The role works closely with HR, business units, and the Training Academy to build a strong talent pipeline and ensure effective training delivery aligned with organizational needs.
 
 
Key Responsibilities
 
<ul><li>Manage the scholarship program, including selection, development plans, internships, and post-graduation onboarding.
</li><li>Coordinate with HR and business units to align scholarship and internship programs with future job roles.
</li><li>Support scholarship campaigns via internal communications, social media, and portals.
</li><li>Design, develop, and deliver non-technical training programs, including communication, leadership, HR processes, workplace culture, and employee well-being.
</li><li>Use workshops, seminars, e-learning, and interactive activities to deliver training.
</li><li>Identify training needs, schedule programs, track attendance, and monitor effectiveness.
</li><li>Manage and update the Training Academy section on the corporate portal.
</li><li>Support the Training Academy Manager with content development and in-house training when required.
</li><li>Research new learning technologies and methodologies to improve training programs.</li></ul> 
 
 
Key Qualifications﻿
 
<ul><li>Minimum 7 years of experience in training, learning &amp; development, or a related field.
</li></ul>Certified trainer from an accredited institute or association.
 
<ul><li>Masters degree in Education, HR, Business Management, Psychology, Communication, or related field.
</li><li>Fluency in English is required; Arabic proficiency is preferred
</li><li>Strong communication, stakeholder management, and organizational skills.
</li><li>Proven experience in designing, delivering, and evaluating training programs.
</li></ul></div></div></div><div></div><div><div><h4 class="jobSectionHeader">Company Profile</h4></div></div></div><div></div>

Non-Technical Trainer

University of Doha for Science and Technology

<div>Overview:

University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master&rsquo;s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more. 
With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality. 
The Student Central Services Department invites applications for the position of Head, Academic Learning Services.
Responsibilities:

Reporting to the Manager, Student Central Services, the successful candidate will oversee the academic support services provided to students and ensure students are provided with learning services throughout their academic journey. 
The successful candidate will do : 
1. Manage and oversee the development and daily operations of the academic learning services to
address the needs of the UDST student population, including tutoring, supplemental instruction, study skills, academic coaching, time management strategies and other resources.
2. Collaborate with the Colleges to assess and implement remediation support to Colleges and other
Business Units, related to academic learning and student success.
3. Establish and maintain relationships with Colleges, Business Units, and faculty to ensure that
academic support services align with the needs of students and academic programs.
4. Develop and deliver assessment and evaluation processes to determine the effectiveness of
academic support services.
5. Lead the development and continued enhancement of a comprehensive tutoring program for
students to improve their academic performance.
6. Manage current academic help centers on campus and devise additional support initiatives as
aligned to the University&rsquo;s strategy.
7. Develop and implement a comprehensive study skills program to equip students with the tools
necessary to succeed academically.
8. Research and develop up-to-date evidence-based strategies for student success and remediation for
students at-risk.
9. Develop and implement strategic and operational plans for the Academic Learning Services Unit, establishing KPIs and performance metrics.
10. Create and refine academic support strategies tailored to both undergraduate and graduate students, ensuring alignment with evolving student needs.
11. Leverage student success management technologies to enhance the delivery of academic learning services, while utilizing data analytics to inform decision-making and improve outcomes
12. Lead the development and implementation of an &ldquo;improvement plan development service&rdquo; to
address areas for improvement, set goals, and set action plan, with the ultimate goal of achieving
improved outcomes.
13. Plan and develop workshops for academic learning such as learn to learn, academic recovery, and
learning styles.
14. Provide professional development support and perform periodic performance reviews for direct
subordinates based on UDST&rsquo;s Employee Performance Management framework and take strict
measures on cases of poor performance.
Qualifications:

Education and Certifications:
Bachelor&rsquo;s degree in relevant field is required.
Master&rsquo;s degree and professional qualification is preferred 
Experience:
Minimum 7 years of relevant experience in related field. 
Language:
Fluency in written and spoken English and Arabic language is required 
Other Required Skills 
Highly detail-oriented individual with a proactive can-do attitude to work is essential. A commitment to positive relationship building and effective working relationships across all levels of the organizations is required. Candidates should demonstrate explanatory communication and interpersonal skills.</div>

Head, Academic Learning Services

<div>
 Job description:
 
 
 &nbsp;
 
 
 About Us &nbsp;
 
 
 
 With offices in 152 countries and&nbsp;nearly 328,000&nbsp;professionals, we are one of the world&rsquo;s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East&rsquo;s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi&nbsp;Arabia&nbsp;and the UAE are shaping the region&rsquo;s future. &nbsp;
 
 
 &nbsp;
 
 
 
 Line of Service Overview&nbsp;&nbsp;
 
 
 
 At PwC Consulting, we lead with insight and deliver with purpose.&nbsp;You&rsquo;ll&nbsp;work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions,&nbsp;you&rsquo;ll&nbsp;be part of a collaborative, forward-thinking community&mdash;built to grow with you and the world around us.&nbsp;
 
 
 &nbsp;
 
 
 
 Business Unit Overview&nbsp;
 
 
 
 As part of the Management Consulting team,&nbsp;you&rsquo;ll&nbsp;shape how organizations&nbsp;operate, perform, and grow. We deliver end-to-end consulting solutions across Finance Transformation, Accounting Transformation, Workforce Transformation, Supply Chain &amp; Efficiency Transformation, Enterprise&nbsp;Solutions&nbsp;and capability building through PwC Academy.&nbsp;It&rsquo;s&nbsp;where business performance meets human potential, backed by technology, powered by&nbsp;purpose.&nbsp;
 
 
 
 Solution&nbsp;Overview&nbsp;
 
 
 
 PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities-at-scale so governments and organizations can accelerate the region&rsquo;s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&amp;D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning &ndash; driving transformation through talent. Find out more and tell us how we can support your upskilling journey by visiting us at&nbsp;https://www.pwcacademy-me.com/"&nbsp;
 
 
 &nbsp;
 
 
 
 How&nbsp;You&rsquo;ll&nbsp;Contribute&nbsp;
 
 
 
 As a Senior Associate &ndash; L&amp;D Project Management at PwC Academy Middle East, you will play a pivotal role in driving large-scale learning and capability-building initiatives that enable our clients to achieve their transformation goals. You will manage the end-to-end delivery of learning projects &mdash; from planning and stakeholder engagement to execution and evaluation &mdash; ensuring that every engagement delivers measurable impact and excellence. Working at the intersection of project management and learning design, you will collaborate with subject matter experts, clients, and internal teams to create seamless, high-quality learning experiences that shape the future of talent development in UAE and across the region.&nbsp;
 
 
 &nbsp;
 
 
 
 Roles &amp; Responsibilities&nbsp;
 
 
 <ol>
 <li>
 
 Planning and organizing&nbsp;
 
 </li>
 </ol>
 <ul>
 <li>
 
 Acknowledge the receipt of handover from the BD team and ensure that all necessary steps are completed before the delivery of the engagement (e.g.R&amp;Q&nbsp;completed, engagement letter/contract signed, etc.)&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Initiate the set-up of client in the PwC internal systems/database (job codes, enrolment to client&rsquo;s portal.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Organize and conduct a kick-off meeting with the relevant stakeholders&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Engagement of internal and external SMEs in the planning phase&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Project planning &ndash; scheduling, SME resourcing, initiation of SME&rsquo;s contracts,&nbsp;logistics&nbsp;for training delivery and for the SME Trainer briefing&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Setting up a communication plan&nbsp;
 
 </li>
 </ul>
 <ol>
 <li>
 
 Manage the content development phase&nbsp;
 
 </li>
 </ol>
 <ul>
 <li>
 
 Communicating the expectations from various stakeholders in terms of content, quality, timeline, etc.&nbsp;
 
 </li>
 </ul>
 
 Manage the delivery phase&nbsp;
 
 <ul>
 <li>
 
 Making sure that the delivery is as per plan &ndash; performing quality checks during the delivery of the course.&nbsp;
 
 </li>
 </ul>
 <ol>
 <li>
 
 Quality control&nbsp;
 
 </li>
 </ol>
 <ul>
 <li>
 
 Quality control on material,&nbsp;delivery&nbsp;and other client deliverables&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Analyzing and managing project risks&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Analyzing client and participant feedback for improvements&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Trainer performance analysis and overall trainer management&nbsp;
 
 </li>
 </ul>
 <ol>
 <li>
 
 Managing project economics/reporting&nbsp;
 
 </li>
 </ol>
 <ul>
 <li>
 
 Review and update PTs upon handover from the BD team.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Monthly updating course manager dashboard&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Updating revenue forecast every week and to keep the internal stakeholders up to date&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Client billing and debtor management&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Third party supplier/contractor&rsquo;s invoices&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Updating the project hub update&nbsp;
 
 </li>
 </ul>
 <ol>
 <li>
 
 Client communications and management&nbsp;
 
 </li>
 </ol>
 <ul>
 <li>
 
 Client management and obtaining client feedback&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Review and submission of post course reports&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Organizing periodic update meeting with client to discuss overall status of the project&nbsp;
 
 </li>
 </ul>
 <ol>
 <li>
 
 Account accelerators&nbsp;
 
 </li>
 </ol>
 <ul>
 <li>
 
 Maintain and develop strong relationships with client key contact&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Actively develop new relationships to widen network within the same client&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Identify&nbsp;any other training opportunities with the client.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Assist&nbsp;in training delivery when needed in Project Management.&nbsp;
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 What You&rsquo;ll Bring&nbsp;
 
 
 <ul>
 <li>
 
 High level&nbsp;of technical&nbsp;proficiency&nbsp;and computer literacy particularly&nbsp;with Excel, Word, MS&nbsp;Project&nbsp;and PowerPoint&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Expertise&nbsp;in management of the full systems approach to training, including, design, development,&nbsp;delivery&nbsp;and evaluation of training.&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Experienced project manager, particularly in the field of learning and&nbsp; organizational development&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Able to articulate the purpose, aims and outcomes of the PDP and its individual modules to different stakeholders.&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Proactive, emotionally resilient, able to influence and negotiate with executive level stakeholders.&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Sophisticated communication skills, able to interact effectively with a wide range of people.&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Able to take full accountability and ownership for project delivery.
 
 </li>
 </ul>
 <ul>
 <li>
 
 Highly structured and meticulous in approach with high attention to&nbsp; details.
 
 </li>
 </ul>
 <ul>
 <li>
 
 Able to negotiate with executive level workshop suppliers for&nbsp;preferential delivery rates.&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Highly adaptable to changing business requirements&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Professional yet approachable manner&nbsp;&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Flexibility in working hours (evenings, weekends as and when&nbsp;required)&nbsp;
 
 </li>
 </ul>
 
 Education&nbsp;
 
 <ul>
 <li>
 
 Post-graduate with a business or project management background&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 CAPM/&nbsp;PMP or equivalent Project Management qualification&nbsp;
 
 </li>
 </ul>
 
 
 Travel Requirement&nbsp;
 
 
 <ul>
 <li>
 
 Not required&nbsp;
 
 </li>
 </ul>
 
 
 Required Skills&nbsp;
 
 
 <ul>
 <li>
 
 Technical&nbsp;proficiency&nbsp;(Excel, Word, MS Project, PowerPoint)&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Project management in learning and organizational development&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Systems approach to training (design, development, delivery, evaluation)&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Communication and stakeholder management&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Negotiation with executive-level stakeholders and suppliers&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Accountability and ownership&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Attention to detail&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Adaptability&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Professionalism and approachability&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Flexibility in working hours&nbsp;
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 How You&rsquo;ll Make a Difference &nbsp;
 
 
 
 At PwC Midde East, we expect all our people to embody the skills and behaviours of&nbsp;The PwC Professional&nbsp;framework, helping us deliver on our strategy while growing and developing as leaders at every level. &nbsp;
 
 
 &nbsp;
 
 
 
 Why You&rsquo;ll Love Working at PwC&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 At PwC Middle East,&nbsp;you&rsquo;ll&nbsp;find more than just a job -&nbsp;you&rsquo;ll&nbsp;build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth.&nbsp;You&rsquo;ll&nbsp;have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about&nbsp;Life at PwC Middle East. &nbsp;
 
 
 &nbsp;
 
 
 
 Profile description:
 
 
 
 Refer to Job Discription
 
</div>

PwC Academy - L&D Project Manager - Senior Associate - Qatar

PwC Middle East

<div>
 
 About Us
 
 
 
 With offices in 152 countries and nearly 328,000 professionals, we are one of the world&rsquo;s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East&rsquo;s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region&rsquo;s future.
 
 
 
 Line Of Service Overview
 
 
 
 At PwC Consulting, we lead with insight and deliver with purpose. You&rsquo;ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you&rsquo;ll be part of a collaborative, forward-thinking community&mdash;built to grow with you and the world around us.
 
 
 
 Business Unit Overview
 
 
 
 As part of the Management Consulting team, you&rsquo;ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across Finance Transformation, Accounting Transformation, Workforce Transformation, Supply Chain &amp; Efficiency Transformation, Enterprise Solutions and capability building through PwC Academy. It&rsquo;s where business performance meets human potential, backed by technology, powered by purpose.
 
 
 
 Solution Overview
 
 
 
 PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities-at-scale so governments and organizations can accelerate the region&rsquo;s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&amp;D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning &ndash; driving transformation through talent. Find out more and tell us how we can support your upskilling journey by visiting us at https://www.pwcacademy-me.com/ "
 
 
 
 How You&rsquo;ll Contribute
 
 
 
 As a Senior Associate &ndash; L&amp;D Project Management at PwC Academy Middle East, you will play a pivotal role in driving large-scale learning and capability-building initiatives that enable our clients to achieve their transformation goals. You will manage the end-to-end delivery of learning projects &mdash; from planning and stakeholder engagement to execution and evaluation &mdash; ensuring that every engagement delivers measurable impact and excellence. Working at the intersection of project management and learning design, you will collaborate with subject matter experts, clients, and internal teams to create seamless, high-quality learning experiences that shape the future of talent development in UAE and across the region.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Planning and organizing
 </li>
 <li>
 Acknowledge the receipt of handover from the BD team and ensure that all necessary steps are completed before the delivery of the engagement (e.g.R&amp;Q completed, engagement letter/contract signed, etc.)
 </li>
 <li>
 Initiate the set-up of client in the PwC internal systems/database (job codes, enrolment to client&rsquo;s portal.
 </li>
 <li>
 Organize and conduct a kick-off meeting with the relevant stakeholders
 </li>
 <li>
 Engagement of internal and external SMEs in the planning phase
 </li>
 <li>
 Project planning &ndash; scheduling, SME resourcing, initiation of SME&rsquo;s contracts, logistics for training delivery and for the SME Trainer briefing
 </li>
 <li>
 Setting up a communication plan
 </li>
 <li>
 Manage the content development phase
 </li>
 <li>
 Communicating the expectations from various stakeholders in terms of content, quality, timeline, etc.
 
 
 </li>
 </ul>
 Manage the delivery phase
 
 
 <ul>
 <li>
 Making sure that the delivery is as per plan &ndash; performing quality checks during the delivery of the course.
 </li>
 <li>
 Quality control
 </li>
 <li>
 Quality control on material, delivery and other client deliverables
 </li>
 <li>
 Analyzing and managing project risks
 </li>
 <li>
 Analyzing client and participant feedback for improvements
 </li>
 <li>
 Trainer performance analysis and overall trainer management
 </li>
 <li>
 Managing project economics/reporting
 </li>
 <li>
 Review and update PTs upon handover from the BD team.
 </li>
 <li>
 Monthly updating course manager dashboard
 </li>
 <li>
 Updating revenue forecast every week and to keep the internal stakeholders up to date
 </li>
 <li>
 Client billing and debtor management
 </li>
 <li>
 Third party supplier/contractor&rsquo;s invoices
 </li>
 <li>
 Updating the project hub update
 </li>
 <li>
 Client communications and management
 </li>
 <li>
 Client management and obtaining client feedback
 </li>
 <li>
 Review and submission of post course reports
 </li>
 <li>
 Organizing periodic update meeting with client to discuss overall status of the project
 </li>
 <li>
 Account accelerators
 </li>
 <li>
 Maintain and develop strong relationships with client key contact
 </li>
 <li>
 Actively develop new relationships to widen network within the same client
 </li>
 <li>
 Identify any other training opportunities with the client.
 </li>
 <li>
 Assist in training delivery when needed in Project Management.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 High level of technical proficiency and computer literacy particularly with Excel, Word, MS Project and PowerPoint
 </li>
 <li>
 Expertise in management of the full systems approach to training, including, design, development, delivery and evaluation of training.
 </li>
 <li>
 Experienced project manager, particularly in the field of learning and organizational development
 </li>
 <li>
 Able to articulate the purpose, aims and outcomes of the PDP and its individual modules to different stakeholders.
 </li>
 <li>
 Proactive, emotionally resilient, able to influence and negotiate with executive level stakeholders.
 </li>
 <li>
 Sophisticated communication skills, able to interact effectively with a wide range of people.
 </li>
 <li>
 Able to take full accountability and ownership for project delivery.
 </li>
 <li>
 Highly structured and meticulous in approach with high attention to details.
 </li>
 <li>
 Able to negotiate with executive level workshop suppliers for preferential delivery rates.
 </li>
 <li>
 Highly adaptable to changing business requirements
 </li>
 <li>
 Professional yet approachable manner
 </li>
 <li>
 Flexibility in working hours (evenings, weekends as and when required)
 
 
 </li>
 </ul>
 Education
 
 
 <ul>
 <li>
 Post-graduate with a business or project management background
 </li>
 <li>
 CAPM/ PMP or equivalent Project Management qualification
 
 
 </li>
 </ul>
 
 Travel Requirement
 
 
 
 <ul>
 <li>
 Not required
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Technical proficiency (Excel, Word, MS Project, PowerPoint)
 </li>
 <li>
 Project management in learning and organizational development
 </li>
 <li>
 Systems approach to training (design, development, delivery, evaluation)
 </li>
 <li>
 Communication and stakeholder management
 </li>
 <li>
 Negotiation with executive-level stakeholders and suppliers
 </li>
 <li>
 Accountability and ownership
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 A daptability
 </li>
 <li>
 Professionalism and approachability
 </li>
 <li>
 Flexibility in working hours
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Make a Difference
 
 
 
 At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
 
 
 
 Why You&rsquo;ll Love Working at PwC
 
 
 
 At PwC Middle East, you&rsquo;ll find more than just a job - you&rsquo;ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You&rsquo;ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.
</div>

PwC Academy - L&D Project Senior Associate - Qatar

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 We are currently looking for a passionate and experienced
 
 Assistant Banquet Manager
 
 to join our team and support the successful execution of all banquet operations.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Assist the Banquet Manager in the planning, coordination, and execution of banquet events
 </li>
 <li>
 Supervise banquet staff, ensuring high service standards are met at all times
 </li>
 <li>
 Manage the setup and breakdown of events, ensuring accuracy with function sheets
 </li>
 <li>
 Liaise with the kitchen and other departments to ensure seamless service delivery
 </li>
 <li>
 Monitor inventory of banquet supplies and place orders as needed
 </li>
 <li>
 Ensure compliance with health, safety, and hygiene standards
 </li>
 <li>
 Handle guest inquiries and resolve complaints promptly and professionally
 </li>
 <li>
 Assist with training and development of banquet team members
 </li>
 <li>
 Maintain proper records and assist in administrative tasks including scheduling and billing
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Diploma or degree in Hospitality Management or related field
 </li>
 <li>
 Minimum 2 years of experience in banquet operations, with at least 2 years in a supervisory role
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong leadership and organizational abilities
 </li>
 <li>
 Ability to work under pressure in a fast-paced environment
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as required
 </li>
 <li>
 Knowledge of banquet software (e.g., Opera, or similar) is an advantage
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Assistant Banquet Manager

Explore 2516+ Learning and development manager in Doha Qatar this January. Find roles across top companies and apply now to boost your career.