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claims management - junior & senior specialist

customer care specialist Jobs in Istanbul

customer care specialist

legal support specialist

Citi

<div>
 The Legal Support Specialist 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Performs legal support related to legal operations, technology, budget/expenses, risk/controls, litigation/discovery/settlements and/or administration
 </li>
 <li>
 Performs varied work requests from multiple sources that may be complex in character and have tight deadlines
 </li>
 <li>
 Performs routine operational or legal administrative work
 </li>
 <li>
 Day-to-day actions are focused on administering defined procedures, analyses and report preparation
 </li>
 <li>
 Individuals will have their work thoroughly reviewed and checked by more senior incumbent
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 3-5 years relevant experience
 </li>
 <li>
 Experience working in corporate legal department, law firm, financial services, consulting, technology firm or related industry
 </li>
 <li>
 Must have effective organizational skills, attention to detail, exceptional verbal communication and listening skills
 </li>
 <li>
 Knowledge of legal customs and practices
 </li>
 <li>
 Project administration skills
 </li>
 <li>
 Knowledge and understanding of the financial services industry
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelors/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Legal
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Legal Professionals
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Legal Support Specialist

<div>The Legal Support Specialist 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. 
 
Responsibilities:<ul><li>
Performs legal support related to legal operations, technology, budget/expenses, risk/controls, litigation/discovery/settlements and/or administration</li><li>
Performs varied work requests from multiple sources that may be complex in character and have tight deadlines</li><li>
Performs routine operational or legal administrative work</li><li>
Day-to-day actions are focused on administering defined procedures, analyses and report preparation</li><li>
Individuals will have their work thoroughly reviewed and checked by more senior incumbent</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
3-5 years relevant experience</li><li>
Experience working in corporate legal department, law firm, financial services, consulting, technology firm or related industry</li><li>
Must have effective organizational skills, attention to detail, exceptional verbal communication and listening skills</li><li>
Knowledge of legal customs and practices</li><li>
Project administration skills</li><li>
Knowledge and understanding of the financial services industry</li></ul> 
Education:<ul><li>
Bachelors/University degree or equivalent experience</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Legal
-
Job Family:
Legal Professionals
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

TK Elevator

<div>Who we are

 &ndash; 
 
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts &ndash; from a groundbreaking vertical conveyor in 1890 &ndash; to evolve modern mobility. 
 
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts. 
<h2 class="jobSectionHeader">
What we expect</h2>

Provide legal advice to the entire TKE T&uuml;rkiye organization, including (but not limited to) the sales, service and procurement departments, in various areas of law such as Commercial Law, Contract Law, Employment Law, International Law, Enforcement &amp; Bankruptcy Law and Corporate Law.
Deliver legal support in public tenders, including preparation, review and submission of contractual appeals within the public procurement framework.
Draft, review, amend and negotiate complex commercial and sector-related agreements, including service, work, product sales, subcontractor and turnkey contracts.
Conduct legal research on matters referred by business departments, provide legal opinions, and share findings to mitigate potential legal or commercial risks.
Provide legal guidance in corporate governance matters and reduce business exposure by supporting risk assessments related to commercial and legal decisions.
Prepare, review and develop internal corporate legal documentation (&ldquo;legal housekeeping&rdquo;).
Manage litigation processes and support debt collection matters when necessary.
Coordinate with external law firms, including selection, supervision and performance monitoring.
Prepare periodic legal reports on litigation risks, legal expenditures and relevant corporate changes.
Plan and deliver legal trainings to non-lawyer employees across the organization.
Support and advise the General Assembly and the Board of Directors on legal matters. 

<h2 class="jobSectionHeader">
Who we are looking for</h2>

Academic background
University degree in law (compulsory)
Master&rsquo;s degree and/or related postgraduate studies (desirable)
Professional experience
Minimum 3 years experience in a law firm or as a corporate lawyer
Proven (basic) knowledge in as many of the above-mentioned areas of responsibility as possible
English Level Upper-Intermediate (minimum)
<h2 class="jobSectionHeader">
What we offer</h2>
<h2 class="jobSectionHeader">Contact</h2>

HR Specialist 
Batuhan Tokan 
batuhan.tokan@tkelevator.com
Permanent Engineering &amp; urban mobility Legal and Compliance Experienced professionals</div>

Legal Counsel

<div>
 
 What We Expect
 
 
 
 Provide legal advice to the entire TKE T&uuml;rkiye organization, including (but not limited to) the sales, service and procurement departments, in various areas of law such as Commercial Law, Contract Law, Employment Law, International Law, Enforcement &amp; Bankruptcy Law and Corporate Law.
 
 
 Deliver legal support in public tenders, including preparation, review and submission of contractual appeals within the public procurement framework.
 
 
 Draft, review, amend and negotiate complex commercial and sector-related agreements, including service, work, product sales, subcontractor and turnkey contracts.
 
 
 Conduct legal research on matters referred by business departments, provide legal opinions, and share findings to mitigate potential legal or commercial risks.
 
 
 Provide legal guidance in corporate governance matters and reduce business exposure by supporting risk assessments related to commercial and legal decisions.
 
 
 Prepare, review and develop internal corporate legal documentation (&ldquo;legal housekeeping&rdquo;).
 
 
 Manage litigation processes and support debt collection matters when necessary.
 
 
 Coordinate with external law firms, including selection, supervision and performance monitoring.
 
 
 Prepare periodic legal reports on litigation risks, legal expenditures and relevant corporate changes.
 
 
 Plan and deliver legal trainings to non-lawyer employees across the organization.
 
 
 Support and advise the General Assembly and the Board of Directors on legal matters.
 
 
 
 Who We Are Looking For
 
 
 
 
 Academic background
 
 
 
 University degree in law (compulsory)
 
 
 Master&rsquo;s degree and/or related postgraduate studies (desirable)
 
 
 
 Professional Experience
 
 
 
 Minimum 3 years experience in a law firm or as a corporate lawyer
 
 
 Proven (basic) knowledge in as many of the above-mentioned areas of responsibility as possible
 
 
 English Level Upper-Intermediate (minimum)
 
 
 What We Offer Who We Are
 
 
 𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 &ndash; 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
 
 
 Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts &ndash; from a groundbreaking vertical conveyor in 1890 &ndash; to evolve modern mobility.
 
 
 TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
 
 
 
 Contact
 
 
 
 
 HR Specialist
 
 
 
 Batuhan Tokan
 
 
 batuhan.tokan@tkelevator.com
</div>

NMQ Digital

<div>
 
 
 ABOUT US
 
 
 
 We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product &amp; Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM &amp; E-Mail Marketing Automation, DX &amp; Development, Data Management &amp; Analytics, Project Management, Digital Consultancy, and Recruitment.
 
 
 
 
 
 As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota, Portland, Zurich. With our exceptionally talented &amp; diverse team, and our A+ client portfolio, the world is our oyster!
 
 
 
 
 
 We are currently looking for a
 
 People &amp; Culture Specialist
 
 to join our team.
 
 
 
 
 
 The People &amp; Culture Specialist will be responsible for managing the full scope of HR administrative and legal operations in Turkey, ensuring compliance with local labor laws and company policies. This role plays a key part in supporting the employee life cycle, from onboarding to offboarding, benefits administration, legal documentation, and employee engagement activities within the Istanbul office.
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 Minimum 3 years of experience in HR operations or generalist roles
 </li>
 <li>
 Solid understanding of Turkish Labor Law and Social Security legislation
 </li>
 <li>
 Experience with HRIS systems (e.g., BambooHR is a plus)
 </li>
 <li>
 High attention to detail, organization, and time management skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proficiency in Microsoft Office (especially Excel)
 </li>
 <li>
 
 Advanced English Level
 
 (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ol>
 <li>
 
 Onboarding Operations
 
 </li>
 </ol>
 <ul>
 <li>
 Collect and verify all required employment documentation (e.g., ID, diploma, residence, etc.)
 </li>
 <li>
 Prepare employment and confidentiality contracts in accordance with legal standards
 </li>
 <li>
 Create and maintain complete employee personnel files (digital &amp; physical)
 </li>
 <li>
 Accurately enter employee data into BambooHR
 </li>
 <li>
 Coordinate welcome emails and onboarding logistics
 </li>
 <li>
 Schedule onboarding meetings and CEO introduction sessions
 </li>
 <li>
 Support documentation for relocated employees (e.g., Netherlands office relocation)
 </li>
 <li>
 Ensure timely SGK registration and notifications
 </li>
 </ul>
 
 
 
 
 
 2. Personnel Administration &amp; HR Documentation
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records
 </li>
 <li>
 Track and file internal agreements, job descriptions, and role changes
 </li>
 <li>
 Collect and store GDPR and other legal consent forms
 </li>
 <li>
 Prepare official HR letters (employment letters, salary confirmations, visa support letters, etc.)
 </li>
 <li>
 Support payroll with accurate documentation and timely submissions
 </li>
 </ul>
 
 
 
 
 
 3. Legal Compliance &amp; Statutory Reporting
 
 
 <ul>
 <li>
 Ensure full compliance with Turkish Labor Laws and Social Security requirements
 </li>
 <li>
 Submit necessary employment status updates to &Idot;&Scedil;KUR and SGK
 </li>
 <li>
 Coordinate official transitions for legal entity or SGK registration changes
 </li>
 <li>
 Liaise with external legal counsel for employment contract reviews and legal document updates
 </li>
 <li>
 Monitor the validity of legal documents and take required actions
 </li>
 </ul>
 
 
 
 
 
 4. Benefits Administration
 
 
 <ul>
 <li>
 Manage private health insurance enrollments, terminations, and policy tracking
 </li>
 <li>
 Administer meal card (Edenred) distributions, balance control, and order processes
 </li>
 <li>
 Oversee individual pension plan (BES) enrollment, cancellations, and maintenance
 </li>
 <li>
 Keep employees informed on benefit programs and ensure system accuracy
 </li>
 </ul>
 
 
 
 
 
 5. Mobility &amp; Expat Management
 
 
 <ul>
 <li>
 Handle residence and work permit applications for expatriates working in Turkey
 </li>
 <li>
 Provide documentation support for Turkish employees relocating to the Netherlands
 </li>
 <li>
 Prepare official documentation for business and personal travel, including visa support
 </li>
 </ul>
 
 
 
 
 
 6. Offboarding Processes
 
 
 <ul>
 <li>
 Prepare exit documents and ensure proper termination procedures
 </li>
 <li>
 Organize and conduct exit interviews; collect feedback
 </li>
 <li>
 Archive personnel files and execute system termination steps
 </li>
 <li>
 Submit SGK exit notifications and cancel private health insurance
 </li>
 </ul>
 
 
 
 
 
 7. Employee Engagement, Communication &amp; Events
 
 
 <ul>
 <li>
 Coordinate celebrations for personal milestones (birthdays, weddings, new babies, etc.)
 </li>
 <li>
 Plan and execute internal events, such as MOMAC, New Year gifts, and office gatherings
 </li>
 <li>
 Draft and publish announcements and updates on internal communication platforms (e.g., Mercure)
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 Meal Allowance🍔:
 
 We provide a meal card of 300 TRY per working day.
 
 
 
 Private Health Insurance
 
 🩺: We provide private health insurance from Allianz.
 
 
 
 Private Pension Plan💰:
 
 Pension payment to support your retirement benefits.
 
 
 
 Birthday Time Off🎂:
 
 A half-day off is granted on birthdays.
 
 
 
 Additional Annual Leave Days on the 1st year🎉:
 
 7.5 additional leave days effective start date in NMQ empowers our employees to balance their work and personal lives seamlessly.
 
 
 
 Mental Health &amp; Support💆🏻 &female;️:
 
 Free company subscription to our mental health &amp; support partner
 
 &lsquo;&rsquo;Openup&rsquo;&rsquo;.
 
 
 
 
 Referral Program👫🏻:
 
 Our referral program
 
 &lsquo;&rsquo;Friends2Work&rsquo;&rsquo;
 
 encourages our employees to refer their friends followed by a cash award once they are hired.
 
 
 
 Self-Improvement
 
 💪🏻: Access to numerous online courses and training in our own in-house training platform
 
 NMQ Academy
 
 &amp; access to our exclusive
 
 Mentorship Program
 
 provided by our brilliant senior peers.
 
 
 
 Team Environment👑:
 
 We give you to opportunity to work with global brands together with a fun, diverse, and dynamic team and become a part of a global success story!If you are interested in joining our team, please apply with your CV in English.
 
 
 
 
 
 
 By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com
 
 
 
 
 
 
 NMQ Digital is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 
 
 
 
 
 Don't be discouraged if you feel that you don&rsquo;t fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ!
 
</div>

People & Culture Specialist

Roka Groups

Job Description:As a Sales &amp; Client Engagement Specialist, your responsibilities will include:Handling inbound and outbound calls (with a focus on conversion and retention).Assisting clients with account opening, usage, and closure in a professional and clear manner.Supporting customers through the investment process and ensuring compliance with legal regulations.Building and maintaining long-term relationships with international clients.Responding to client inquiries via phone, email, or live chat .Delivering accurate and timely customer support to ensure high satisfaction.Monitoring client accounts and ensuring data is up to date.What We Offer:Competitive USD-based salary + monthly performance bonuses.A professional, international, and dynamic work environmentFull training and continuous learning opportunitiesClear career growth and promotion pathsRequirements:Fluency in at least one of the following languages: English, Japanese, Korean, Hindi-Urdu, German, Malay, Indonesian ,Porteguese, SpanishStrong communication and interpersonal skillsNo prior experience requiredCurrently residing in IstanbulJob Types: Full-time, Commission

Customer Representative & Account Specialist (Multilingual – Onsite)

Empresa Confidencial

<div>
 
 A leading multinational company is seeking a highly qualified professional for a HR role in Istambul, Turkey.
 
 
 
 
 
 We are looking for a proactive and hands-on HR Specialist to join our team at Istambul. The ideal candidate will have experience in blue-collar recruitment and onboarding, strong knowledge of Turkish labor law, and the ability to manage essential HR processes in a fast-paced environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end recruitment and onboarding processes for operational staff.
 </li>
 <li>
 Coordinate personnel documentation and ensure compliance with legal requirements.
 </li>
 <li>
 Handle payroll inputs, absenteeism, leave tracking, and related administrative tasks.
 </li>
 <li>
 Support employee relations and act as a liaison between staff and management.
 </li>
 <li>
 Ensure proper record-keeping and HRIS updates.
 </li>
 <li>
 Collaborate with external service providers as needed (e.g., health and safety, training).
 </li>
 <li>
 Assist in implementing HR policies and procedures on site.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in HR roles, preferably in operational environments.
 </li>
 <li>
 Solid knowledge of Turkish labor legislation and social security regulations.
 </li>
 <li>
 Experience with blue-collar recruitment and onboarding processes.
 </li>
 <li>
 Strong organizational and communication skills.
 </li>
 <li>
 Comfortable working independently on site.
 </li>
 <li>
 Intermediate English.
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 
 
 This position is based full-time at Istambul Airport.
 
 
 
</div>

HR specialist

Explore 1064+ Legal support specialist in Istanbul this November. Find roles across top companies and apply now to boost your career.

1064 legal support specialist jobs IN Istanbul

Legal Support Specialist

Legal Support Specialist

Legal Counsel

Legal Counsel

People & Culture Specialist

Customer Representative & Account Specialist (Multilingual – Onsite)

HR specialist