leisure sales manager

Hilton

<div><p>Sales Manager &ndash; Leisure</p><p>
A Sales Manager Leisure analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As Sales Manager Leisure, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Analysis local market trends and competitor activity to identify business leads</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li><li>
Negotiate room rates/packages with corporate clients</li><li>
Develop and implement creative local marketing channels, including social media channels</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognising potential opportunities</li><li>
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li><li>
Attend Sales events, as required</li><li>
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li><li>
Answer customer queries in a prompt and professional manner</li><li>
Manage staff performance in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Sales team</li></ul><p><b>
What are we looking for?</b><br>
</p><p>A Sales Manager Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure and under own initiative</li><li>
Experience in a sales role with a proven track record to close a sale</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Knowledge of local market</li><li>
Knowledge of hospitality</li><li>
Passion for sales and for achieving targets and objectives</li><li>
Degree-level qualification in a relevant field</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Sales Manager – Leisure

Hyatt

<div><div><p>Summary</p><div><p>
The Sales Manager &ndash; Leisure is responsible for proactively driving and maximizing revenue from the Leisure segment. This role involves strategically securing business from key Tour Operators, Travel Agencies, Wholesalers, and OTAs to ensure superior occupancy and market share for the hotel.</p><p>
</p><p>Key Responsibilities</p><ul><li>
Develop and execute strategic sales plans to achieve monthly and annual Leisure revenue targets</li><li>
Identify, qualify, and secure new leisure business while maintaining strong relationships with existing accounts</li><li>
Conduct regular sales calls and client site inspections</li><li>
Monitor market trends to inform pricing strategy in coordination with the Revenue Management team.</li></ul></div></div><div><p>
Qualifications</p><div><p>
Minimum of 3 years of dedicated proactive hotel sales experience in the Dubai market, specifically within the Leisure segment.</p><p>
Exceptional communication and negotiation skills in English.</p></div></div></div><div></div>

SALES MANAGER - LEISURE

<div><p>Sales Manager - Leisure</p><p>
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Analysis local market trends and competitor activity to identify business leads</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel and to increase market/customer share in all revenue streams</li><li>
Negotiate room rates/packages with leisure clients</li><li>
Work closely with Marketing team to develop and implement creative local marketing channels, including social media channels</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognising potential opportunities</li><li>
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li><li>
Attend Sales events, as required</li><li>
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li><li>
Answer customer queries in a prompt and professional manner</li><li>
Manage staff performance in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Sales team</li></ul><p><b>
What are we looking for?</b></p><p>
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous experience in a similar role in hotels industry</li><li>
Fluency in English</li><li>
Has the business drive to negotiate and close deals</li><li>
Strong networks in Leisure segment across local market</li><li>
Positive attitude and exceptional communication skills</li><li><p>
Commitment to delivering a high level of customer service</p><p>
</p></li><li>Experience in a sales role with a proven track record to close a sale</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li><p>
Knowledge of local market</p><p>
</p></li><li>Passion for sales and for achieving targets and objectives</li><li>
Degree-level qualification in a relevant field<br>
<br>
<b>What will it be like to work for Hilton?</b><br>
</li></ul><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Sales Manager - Leisure

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<p><b>
Overview:</b></p><p>
As a Sales Manager &ndash; Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Develop and execute the leisure sales strategy in alignment with overall business objectives.</li><li>
Identify, target, and secure DMC and MICE accounts while maintaining and growing existing relationships.</li><li>
Conduct regular client meetings, sales calls, and presentations to promote the hotel's products and services.</li><li>
Collaborate with Revenue and Marketing teams to create attractive corporate packages and offers.</li><li>
Monitor market trends, competitor activities, and client feedback to adjust strategies accordingly.</li><li>
Achieve and exceed sales targets, room nights, and revenue KPIs for the corporate segment.</li><li>
Represent the property at trade shows, roadshows, and networking events in the UAE and regionally.</li><li>
Prepare and present accurate sales forecasts, market reports, and performance analysis to senior management.</li></ul>
Desired Skill &amp; Expertise:<div></div><p><b><br>
Qualifications:</b></p><ul><li>
Minimum 1&ndash;2 years of experience as a Sales Executive or Manager or similar role in a luxury or 5-star hotel environment;</li><li>
Proficient in Microsoft Office Suite and event planning software; knowledge of CRM systems is a plus.</li><li>
Fluent in English (written and spoken); knowledge of additional languages is highly desirable. (Russian/German/French/Italian)</li><li>
Outstanding organizational and time management skills.</li><li>
Exceptional attention to detail and creative problem-solving abilities.</li><li>
Strong interpersonal skills with a polished, client-facing presence.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li></ul></div>

Sales Manager - Leisure Groups (European Market)

<div>Overview:
<div><b>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The <b>Sales Manager &ndash; Leisure &amp; Groups (Cluster)</b> is responsible for driving revenue across <b>Leisure, FIT/Wholesale, OTA leisure, and Group segments</b> for both <b>The First Collection Business Bay</b> and <b>Waterfront Tribute Collection</b>. The role focuses on proactively developing new business, managing existing leisure and group accounts, and ensuring seamless communication and coordination between sales, revenue, reservations, and operations teams. It is a performance-driven role requiring strong market connections, strategic selling skills, and the ability to represent two distinct hotels under The First Collection portfolio.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><b>
1. Sales &amp; Revenue Generation</b></div><ul><li>
Develop and grow production from assigned <b>leisure, wholesale, FIT, OTA leisure and group</b> accounts for both properties.</li><li>
Source and secure <b>new leisure and group business</b>, including tour operators, travel agents, DMCs, online partners, and group organizers.</li><li>
Drive conversion of <b>group inquiries</b>, ensuring competitive proposals, up-selling, and timely follow-up to maximize revenue.</li><li>
Work closely with Revenue Management to implement rate strategies, manage account mix, and support need-period activation.</li></ul><div><b>
2. Account Management</b></div><ul><li>
Maintain and grow strong relationships with key travel trade partners, group planners, and wholesale accounts.</li><li>
Conduct regular sales calls, client meetings, product updates, joint sales calls, and market visits.</li><li>
Manage contracting processes for FIT and group business; negotiate contracts based on cluster rate strategy and guidelines.</li><li>
Organize and host familiarization trips, site inspections, and client experiences across both properties.</li></ul><div><b>
3. Business Development &amp; Market Intelligence</b></div><ul><li>
Identify new leisure and group opportunities in local, regional, and international markets.</li><li>
Track competitor performance, promotions, and market shifts within Dubai and key feeder markets.</li><li>
Participate in trade shows, exhibitions, roadshows, and networking events to promote the cluster hotels.</li><li>
Provide insights to the Cluster DOS / ADOS on trends affecting leisure and group performance.</li></ul><div><b>
4. Coordination &amp; Collaboration</b></div><ul><li>
Work closely with Reservations, Revenue, Front Office, F&amp;B, Events and Operations to ensure smooth delivery of group programs and leisure bookings.</li><li>
Ensure group resumes, rooming lists, billing instructions and special arrangements are communicated accurately and on time.</li><li>
Collaborate with Marketing to support leisure campaigns, tactical offers, and promotions.</li></ul><div><b>
5. Administration &amp; Reporting</b></div><ul><li>
Maintain accurate records and account production in the CRM / sales system.</li><li>
Prepare weekly and monthly production reports for leisure and group segments.</li><li>
Ensure all contracts, RFP responses, proposals, and rate loading are completed according to TFC and Tribute Collection standards.</li><li>
Track sales activities and maintain an updated pipeline for upcoming leisure and group business.</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Proven experience in hotel sales across <b>Leisure, FIT/Wholesale, OTA leisure, and Groups</b> segments.</div></li><li><div>
Strong market connections with <b>travel agents, DMCs, tour operators, wholesalers, and OTAs</b>.</div></li><li><div>
Demonstrated ability to <b>source, secure, and grow new business</b> for multiple properties.</div></li><li><div>
Strong <b>negotiation, contracting, and strategic selling</b> skills.</div></li><li><div>
Solid understanding of <b>Dubai market trends</b>, feeder markets, and competitor landscape.</div></li><li><div>
Experience conducting <b>sales calls, client meetings, market visits, and familiarization trips</b>.</div></li><li><div>
Ability to collaborate effectively with <b>Revenue, Reservations, Operations, and Marketing</b> teams.</div></li><li><div>
Strong skills in managing <b>group requirements</b>, including resumes, rooming lists, and billing details.</div></li><li><div>
Proficient in <b>CRM/sales systems</b>, reporting, rate loading, and handling RFPs/proposals.</div></li><li><div>
Highly organized, results-driven, with excellent communication, presentation, and networking skills.</div></li></ul></div>

Sales Manager - Leisure and Group Focus

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<p><b>
Overview:</b></p><p>
As a Sales Manager &ndash; Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Develop and execute the leisure sales strategy in alignment with overall business objectives.</li><li>
Identify, target, and secure DMC and MICE accounts while maintaining and growing existing relationships.</li><li>
Conduct regular client meetings, sales calls, and presentations to promote the hotel's products and services.</li><li>
Collaborate with Revenue and Marketing teams to create attractive corporate packages and offers.</li><li>
Monitor market trends, competitor activities, and client feedback to adjust strategies accordingly.</li><li>
Achieve and exceed sales targets, room nights, and revenue KPIs for the corporate segment.</li><li>
Represent the property at trade shows, roadshows, and networking events in the UAE and regionally.</li><li>
Prepare and present accurate sales forecasts, market reports, and performance analysis to senior management.</li></ul>
Desired Skill &amp; Expertise:
<p><b>
Qualifications:</b></p><ul><li>
Minimum 1&ndash;2 years of experience as a Sales Executive or Manager or similar role in a luxury or 5-star hotel environment;</li><li>
Proficient in Microsoft Office Suite and event planning software; knowledge of CRM systems is a plus.</li><li>
Fluent in English (written and spoken); knowledge in Russian language is highly desirable.</li><li>
Outstanding organizational and time management skills.</li><li>
Exceptional attention to detail and creative problem-solving abilities.</li><li>
Strong interpersonal skills with a polished, client-facing presence.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li></ul></div>

Sales Manager - Leisure Groups (Russia and CIS)

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The Sales Manager &ndash; Leisure Segment is responsible for driving leisure business for The First Group Hospitality&rsquo;s Dubai hotel portfolio. The role focuses on managing key leisure accounts, developing new partnerships, and strengthening the brand&rsquo;s position in major source markets. Given the importance of Europe and other feeder markets, the ideal candidate must be able and willing to travel as required for sales missions, trade shows, and client visits. This position requires a proactive, well-connected, and commercially driven individual with strong knowledge of global leisure travel trends.</div><ul><li><div>
Manage and grow a portfolio of leisure accounts, including tour operators, travel agencies, DMCs, and online partners.</div></li><li><div>
Identify and develop new business opportunities across existing and emerging leisure source markets.</div></li><li><div>
Conduct regular sales calls, client meetings, site inspections, and product presentations.</div></li><li><div>
Represent the hotel portfolio at trade shows, roadshows, exhibitions, and sales missions in Europe and other key markets.</div></li><li><div>
Negotiate contracts, rate agreements, and promotional offers in line with company strategy.</div></li><li><div>
Monitor market trends, competitor activities, and business performance to support strategic decision-making.</div></li><li><div>
Prepare business reviews, account development plans, and regular performance reports.</div></li><li><div>
Maintain accurate account information, activities, and forecasts in the CRM system.</div></li><li><div>
Collaborate closely with Revenue Management, Marketing, and Operations to ensure competitive pricing, alignment on demand forecasts, and an excellent guest experience.</div></li><li><div>
Assist the Cluster Director of Sales &ndash; Leisure and management with sales strategies or any other assigned tasks as needed.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Minimum 2&ndash;4 years of hotel sales experience, preferably within the Leisure segment.</div></li><li><div>
Strong network of leisure travel partners, particularly within European and other key feeder markets.</div></li><li><div>
Ability and willingness to travel internationally&mdash;especially to Europe&mdash;for extended sales activities.</div></li><li><div>
Excellent negotiation, relationship-building, and communication skills.</div></li><li><div>
Solid understanding of leisure distribution channels, contracting cycles, and market dynamics.</div></li><li><div>
Proficiency in MS Office and CRM systems such as Opera, Delphi, or similar.</div></li><li><div>
Strong analytical, organisational, and planning abilities.</div></li><li><div>
Fluency in English is required; additional languages (German, French, Italian, etc.) are a strong advantage.</div></li><li><div>
UAE experience is preferred.</div></li><li><div>
UAE driving licence is preferred.</div></li></ul></div>

Cluster Sales Manager - Leisure

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