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logistics b2b operations manager

Madar

<div>Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond. 
Responsibilities and Role:<ul><li>
Develop and execute a strategic plan to onboard new transporters for fulfilling B2B orders, aligning with Madar's growth goals.</li><li>
Identify and attract high-quality transporters with a focus on reliability, capacity, and service standards to meet the demands of shippers and clients.</li><li>
Establish and maintain strong relationships with transporters to ensure long-term partnerships and reliability in service.</li><li>
Negotiate agreements and terms to secure favorable conditions for both Madar and the transporters.</li><li>
Analyze and recommend strategies based on competitive market analysis to strengthen Madar&rsquo;s transporter network.</li><li>
Set, monitor, and enforce clear performance standards and SLAs to maintain service excellence.</li><li>
Ensure transporters meet specific KPIs, aligning with Madar's service expectations and client requirements.</li><li>
Collaborate with operations, commercial, and tech teams to streamline the onboarding process for transporters, creating a seamless, efficient experience.</li><li>
Work to implement technology solutions to improve transporter management, tracking, and overall experience on the platform.</li><li>
Regularly report on transporter performance metrics, onboarding success rates, and other key indicators to leadership.</li><li>
Use data-driven insights to continuously refine onboarding processes and improve transporter satisfaction and retention.</li><li>
Proactively address any risks related to transporter availability and performance.</li><li>
Quickly resolve any transporter-related issues to minimize operational disruptions for clients.</li><li>
Manage, optimize and best utilization of internal fleet.</li></ul> 
Requirements<ul><li>
Familiar with the Saudi B2B logistics market and local regulations.</li><li>
Skilled in negotiating and building partnerships with transporters.</li><li>
Able to build and maintain long-term, reliable transporter relationships.</li><li>
Experienced in setting and tracking KPIs and SLAs for quality and efficiency.</li><li>
Strong at analyzing data to improve transporter performance and operations.</li><li>
Clear communicator in Arabic and English, able to present ideas effectively.</li><li>
Confident in delivering presentations to internal teams and external partners.</li><li>
Capable of training and onboarding new transporters effectively.</li><li>
Familiar with digital transportation, logistics software, data analytics tools, and CRM systems.</li><li>
Flexible to handle changing needs.</li><li>
Self-motivated, results-driven, and capable of leading transporter
</li></ul>Education:<ul><li>
Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. An MBA or other relevant advanced degree is a plus.</li></ul>
Experience:<ul>
<li>
5-10 years of experience in B2B logistics, supply chain management, or related fields, with a proven track record in transporter acquisition, onboarding, and relationship management.</li>
<li>Extensive knowledge of the logistics and B2B market in Saudi Arabia, with strong connections within the industry preferred.</li></ul></div>

Logistics B2B Operations Manager

Madar Logistics Platform

<div>
 
 Madar
 
 is a leading Saudi digital logistics platform, owned by
 
 Elm
 
 transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
 
 
 
 Responsibilities and Role:
 
 
 
 <ul>
 <li>
 Develop and execute a strategic plan to onboard new transporters for fulfilling B2B orders, aligning with Madar's growth goals
 </li>
 <li>
 Identify and attract high-quality transporters with a focus on reliability, capacity, and service standards to meet the demands of shippers and clients
 </li>
 <li>
 Establish and maintain strong relationships with transporters to ensure long-term partnerships and reliability in service
 </li>
 <li>
 Negotiate agreements and terms to secure favorable conditions for both Madar and the transporters
 </li>
 <li>
 Analyze and recommend strategies based on competitive market analysis to strengthen Madar's transporter network
 </li>
 <li>
 Set, monitor, and enforce clear performance standards and SLAs to maintain service excellence
 </li>
 <li>
 Ensure transporters meet specific KPIs, aligning with Madar's service expectations and client requirements
 </li>
 <li>
 Collaborate with operations, commercial, and tech teams to streamline the onboarding process for transporters, creating a seamless, efficient experience
 </li>
 <li>
 Work to implement technology solutions to improve transporter management, tracking, and overall experience on the platform
 </li>
 <li>
 Regularly report on transporter performance metrics, onboarding success rates, and other key indicators to leadership
 </li>
 <li>
 Use data-driven insights to continuously refine onboarding processes and improve transporter satisfaction and retention
 </li>
 <li>
 Proactively address any risks related to transporter availability and performance
 </li>
 <li>
 Quickly resolve any transporter-related issues to minimize operational disruptions for clients
 </li>
 <li>
 Manage, optimize and best utilization of internal fleet
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Familiar with the Saudi B2B logistics market and local regulations
 </li>
 <li>
 Skilled in negotiating and building partnerships with transporters
 </li>
 <li>
 Able to build and maintain long-term, reliable transporter relationships
 </li>
 <li>
 Experienced in setting and tracking KPIs and SLAs for quality and efficiency
 </li>
 <li>
 Strong at analyzing data to improve transporter performance and operations
 </li>
 <li>
 Clear communicator in Arabic and English, able to present ideas effectively
 </li>
 <li>
 Confident in delivering presentations to internal teams and external partners
 </li>
 <li>
 Capable of training and onboarding new transporters effectively
 </li>
 <li>
 Familiar with digital transportation, logistics software, data analytics tools, and CRM systems
 </li>
 <li>
 Flexible to handle changing needs
 </li>
 <li>
 Self-motivated, results-driven, and capable of leading transporter
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. An MBA or other relevant advanced degree is a plus
 
 
 </li>
 </ul>
 
 Experience
 
 :
 
 
 <ul>
 <li>
 5-10 years of experience in B2B logistics, supply chain management, or related fields, with a proven track record in transporter acquisition, onboarding, and relationship management
 </li>
 <li>
 Extensive knowledge of the logistics and B2B market in Saudi Arabia, with strong connections within the industry preferred
 </li>
 </ul>
</div>

Al Ghalia Trading

Position Summary:The B2B Coordinator plays a crucial role in managing relationships between a company and its business clients or partners.He/She manages the end-to-end process of B2B transactions, and ensures seamless communication and collaboration between internal teams and external stakeholders.Key Responsibilities:<ul><li>Develop and maintain strong relationships with business clients or partners, serving as their main point of contact for all inquiries, requests, and issues.</li><li>Understand client needs, preferences, and objectives to provide personalized support and ensure high levels of satisfaction.</li><li>Email Etiquette: Convey messages with appropriate politeness and timeliness.</li><li>Respond promptly with an acknowledgment to orders received via email.</li><li>Efficiently address complaints by conducting thorough investigations and resolving them through the relevant managers on the same day or, at the latest, by the next day to ensure timely closure of the complaint.</li><li>Compile the complaints tracking data and share it with management on a daily and monthly basis.</li><li>Review, Print, distribute and summarize all B2B Orders/Inter Company without any discrepancy and follow up in a timely manner.</li><li>Liaise with internal departments such as back of house kitchen, operations, and logistics to ensure accurate and timely order processing and delivery.</li><li>Menu Knowledge: proactively monitor and refresh the order sheet.</li><li>If encountering any issues with the system or internet, promptly communicate with both the IT department and relevant managers, including those overseeing concerns in the kitchen department.</li><li>Pay close attention to details when opening new branches or businesses, introducing new items, delisting items and managing various tasks such as creating new profiles, adjusting menus and prices, organizing order sheets, designating contact persons, verifying locations, setting working hours, and establishing delivery timings. Additionally, ensure smooth operations by releasing orders in the kitchen and maintaining communication with management, the kitchen team, dispatchers, and the logistics department.</li><li>Anticipate and confirm allocations for upcoming new business ventures, special events, and product launches in advance. Facilitate seamless operations by promptly releasing orders in the kitchen and maintaining open lines of communication with management, the kitchen team, dispatchers, and the logistics department.</li><li>Assisting with tracking orders within the kitchen for improved traceability.</li><li>Invoice Management: Assume full responsibility for printing invoices, arranging them by branches and delivery lines, and ensuring prompt filing upon receipt without any exceptions.</li><li>Prepare regular reports (inventory, Statement Of Accounts and daily, weekly and monthly sales reports of B2B) with accuracy.</li><li>Submit kitchen transfer items from inter-outlet to cost control and production manager.</li></ul>Requirements:<ul><li>Bachelor's degree in Hotel management/ business administration/ Commerce, marketing, or a related field.</li><li>Proven experience in B2B sales, Food and beverage experience, account management, Logistics store keeper or customer service roles.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office.</li><li>Analytical mindset with the ability to interpret data and generate actionable insights.</li><li>Customer-centric approach with a focus on delivering exceptional service and building long-term relationships.</li><li>Consistently upholding punctuality, mastering effective time management, demonstrating a quick learning aptitude, embracing adaptability, fostering a collaborative mindset, and displaying unwavering dedication to the job.</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>Work Location: In person

B2B Coordinator

noon

<div>
 
 
 About noon
 
 
 
 Noon is building the Middle East&rsquo;s most powerful ecosystem of digital products and services: fast, scalable, and deeply customer-centric. Our mission is simple:
 
 deliver to every door, every day.
 
 We imagine, build, and scale new businesses that create real commercial value and push noon&rsquo;s ecosystem forward. If you&rsquo;re wired to build from scratch, operate with speed, and turn ambiguity into momentum, this is where you belong.
 
 
 
 
 
 
 About the role:
 
 
 
 We are building a next-generation procurement marketplace across UAE &amp; KSA: a multi-category, multi-billion-dollar opportunity. As Senior Manager, Operations, you will be responsible for designing and scaling the
 
 end-to-end operational backbone
 
 of the B2B marketplace. This role sits at the intersection of business, supply chain, customer experience, and finance, and will play a critical role in ensuring the platform can scale reliably and profitably.
 
 
 
 
 
 This is a hands-on, builder role with high ownership and direct impact on customer satisfaction and unit economics.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Build and own end-to-end operational workflows across the order lifecycle: order capture, fulfillment, invoicing, returns, and after-sales
 </li>
 <li>
 Design processes for B2B-specific use cases such as bulk orders, RFQs, split deliveries, partial fulfillment, and credit customers
 </li>
 <li>
 Collaborate closely with Product, Logistics, Finance, and Seller teams to translate business requirements into scalable operations
 </li>
 <li>
 Define and track core operational KPIs (OTIF, fill rates, cancellations, return rates, SLA adherence)
 </li>
 <li>
 Identify bottlenecks, failure points, and cost leakages, driving continuous process improvements
 </li>
 <li>
 Support business decisions by grounding strategy in operational realities
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 5-7 years of experience in operations, supply chain, or marketplace businesses
 </li>
 <li>
 Experience managing complex order flows (B2B, enterprise, or large-scale ecommerce preferred)
 </li>
 <li>
 Strong understanding of operational KPIs, cost structures, and process optimization
 </li>
 <li>
 Comfortable operating in ambiguous, fast-moving environments with high ownership
 </li>
 </ul>
 
 
 
 
 
 Who Will Excel
 
 
 <ul>
 <li>
 Operators who thrive on building systems from scratch rather than inheriting playbooks
 </li>
 <li>
 Strong systems thinkers who can simplify complex workflows
 </li>
 <li>
 Data-driven decision-makers who let metrics guide action
 </li>
 <li>
 Leaders equally comfortable in the field and in review forums
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 
 Build from scratch:
 
 Apply learnings from mature systems to create scalable, clean workflows
 </li>
 <li>
 
 Tackle new customer problems:
 
 B2B customers behave differently from B2C &mdash; deeper, more interesting operational challenges
 </li>
 <li>
 
 Ownership &amp; growth:
 
 Early team with significant ownership and long-term growth opportunities
 </li>
 <li>
 
 Real impact:
 
 Your decisions directly shape how the business operates and scales
 </li>
 </ul>
</div>

Senior Manager, Operations

JD.COM

<div>
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Report to:
 
 Head of Fulfillment Supply Chain &ndash; Middle East
 
 
 
 
 
 
 About JD.com
 
 
 
 JD.com is a leading supply chain-based technology and service provider. We are committed to using technology to empower global commerce, building efficient and reliable retail and logistics networks that connect consumers and brands worldwide. Our operations span across multiple continents, driven by innovation and a customer-first philosophy.
 
 
 
 
 
 
 Role
 
 
 
 We are seeking a Customs Compliance Manager to join our Fulfillment &amp; Supply Chain team. In this role, you will own import customs clearance and product certification processes across key Middle Eastern markets, ensuring regulatory compliance while optimizing efficiency and cost.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Implement customs regulations and product certification requirements for KSA and UAE
 </li>
 <li>
 Manage customs accounts and certification platforms (SABER, FASAH, ESMA)
 </li>
 <li>
 Coordinate with brokers, forwarders, and government authorities
 </li>
 <li>
 Drive improvements in clearance accuracy, lead time, and cost efficiency
 </li>
 <li>
 Maintain compliance documentation and support digital workflow development
 </li>
 <li>
 Collaborate with logistics, procurement, and compliance teams
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Saudi national with 5+ years in customs compliance for B2B/industrial goods
 </li>
 <li>
 Expertise in KSA/UAE import regulations and HS classification
 </li>
 <li>
 Hands-on experience with customs systems and certification platforms
 </li>
 <li>
 Strong problem-solving skills and adaptability to fast-paced environments
 </li>
 <li>
 Fluent English communication skills
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 E-commerce or digital supply chain experience
 </li>
 <li>
 Knowledge of MENA regional import regulations
 </li>
 <li>
 Familiarity with ERP/logistics systems
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 <ul>
 <li>
 Clearance Accuracy Rate
 </li>
 <li>
 Average Clearance Lead Time
 </li>
 <li>
 Certification Turnaround Time
 </li>
 <li>
 Cost Reduction &amp; Exception Rate
 </li>
 </ul>
</div>

Customs Compliance Manager

Antal

Our client company for car accessories, Indias leading automotive aftermarket brand, is seeking a Sales Manager International Markets (Saudi Focus) to lead B2B sales and export operations, based in Jeddah,Location: JeddahExperience: 5 - 8 yearsNotice Period: Immediate joiners or a maximum of one-month notice period.Job Description:Our client company for car accessories has successfully established a strong presence across India by partnering with leading car accessories markets and creating a wide and efficient sales network. Building on this success, the company is now expanding its footprint internationally, with a strong focus on the GCC and African regions. This marks a new phase of growth, where the company aims to replicate its successful model globallyoffering innovative products, reliable quality, and a structured retail approach at a scale not yet seen in the automotive aftermarket.Our client company for car accessories, Indias leading automotive aftermarket brand, is seeking a Sales Manager International Markets (Saudi Focus) to lead B2B sales and export operations, based in Jeddah, with a special focus on Saudi Arabia, the largest auto accessories market in the GCC. The role combines business development, international travel, client management, and backend coordination. The Sales Manager will also oversee the Dubai showroom executive, ensuring smooth customer handling and lead flow.Job DescriptionPosition: Sales Manager International Markets (Saudi Focus) Location: JeddahKey ResponsibilitiesMarket Development Saudi &amp; GCC<ul><li>Travel frequently (1220 days per month) across Saudi Arabia and other GCC countries.</li><li>Identify distributors, wholesalers, and retailers for auto accessories (LEDs, Android systems, dashcams, wipers, horns, etc.).</li><li>Build and maintain strong client relationships; invite prospects to the Dubai showroom.</li></ul>Sales &amp; Exports Execution<ul><li>Convert showroom leads and field contacts into bulk export orders.</li><li>Negotiate pricing, terms, and close B2B deals.</li><li>Handle export documentation, invoicing, shipping, and logistics coordination with backend teams.</li></ul>Showroom &amp; Team Management<ul><li>Manage the showroom executive, ensuring smooth handling of walk-in customers and proper lead transfers.</li><li>Train and guide the team on customer handling and product knowledge.</li><li>Explore East African markets (Tanzania, Kenya, Uganda) for additional export opportunities.</li></ul>Reporting &amp; Coordination<ul><li>Provide regular updates to management on the sales pipeline, order bookings, and market trends.</li><li>Coordinate with warehouse and logistics teams to ensure timely deliveries.</li></ul>About Our Client Company for Car AccessoriesOur client company for car accessories is Indias No.1 Car Accessories brand and a 100% subsidiary of the company Automobile Solutions Pvt. Ltd., Chennaipart of the 107-year-old, USD 8.5 billion company s Group.The company manufactures and distributes high-quality and unique automotive parts and accessories under its flagship brand. With more than 300 innovative productsincluding infotainment systems, tyre inflators, vacuum cleaners, mobile accessories, wiper blades, horns, and the brand has successfully established itself as a trusted leader in a largely unorganized auto accessories market.The company has a pan-India network of 110+ distributors, supplying its products to 7,000+ retailers across auto accessories stores, spare parts outlets, and tyre shops. It is also a leading e-commerce player in India's auto accessories segment, with products available across top marketplaces such as Amazon and Flipkart.The brand has received an overwhelming market response due to its wide product portfolio, strong quality focus with warranties of up to two years, innovative product offerings, and value-for-money pricing. It has been recognized three times as Indias Best Car Accessories Brand by Times Now, ET, MODI Awards, and global research firm Frost &amp; Sullivan.In 2020, the company launched a new spare parts division and quickly established a pan-India network of 60+ spare parts distributors, offering a dedicated range of horns, wiper blades, coolants, wiring harnesses, and more.A young, enthusiastic, and dynamic team of nearly 100 professionals is committed to making our client company for car accessories the Worlds #1 Auto Parts &amp; Accessories Company.OPPORTUNITYAs a category leader in Indias rapidly growing auto accessories market, our client company for car accessories offers exceptional career growth opportunities and a strong sense of pride in contributing to an innovative and expanding global business.WORK ENVIRONMENT &amp; CULTUREThe company is led by a professional management team with extensive experience in e-commerce and related industries. It promotes a performance-driven culture that combines responsibility, freedom, and enjoyment. Alongside a dynamic and engaging work environment, the company reinforces its enjoy while working ethos through regular team-building activities and outings.Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: Up to ﷼15,000.00 per month

Business Development Manager – Saudi Arabia (Car Accessories)

SERVA

<div><h3 class="jobSectionHeader">About Serva</h3>
Serva is a SaaS platform that simplifies end-to-end fleet management for car rental companies, chauffeur services, and fleet-heavy businesses.
We help companies automate operations, reduce costs, and scale faster through a modern, unified system.<h3 class="jobSectionHeader">
Role Overview</h3>
We&rsquo;re looking for a Sales Specialist who understands B2B sales, enjoys building relationships, and knows how to sell value &mdash; not just features.
You&rsquo;ll play a key role in growing Serva&rsquo;s customer base and driving revenue across Saudi Arabia and the region. For more information about Serva, please visit www.serva.sa
Job Title: Sales Specialist
Location: Saudi Arabia / Insite
Type: Full-time<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>
Identify, qualify, and close B2B sales opportunities for Serva&rsquo;s SaaS products</li>
Manage the full sales cycle: lead generation demos proposals<li> closing</li>
<li>Conduct product demos tailored to customer needs (fleet size, use cases, operations)</li>
<li>Build and maintain strong relationships with decision-makers and stakeholders</li>
<li>Collaborate closely with Product, Operations, and Marketing teams</li>
<li>Maintain accurate CRM records and sales pipeline reports</li>
<li>Gather customer feedback and share insights with the product team</li>
</ul><h3 class="jobSectionHeader">
Requirements</h3><ul>
<li>
2&ndash;4 years of experience in B2B sales (SaaS experience is a strong plus)</li>
<li>Strong communication and negotiation skills</li>
<li>Ability to understand technical products and explain them simply</li>
<li>Experience selling to enterprises, SMEs, or fleet-related businesses is a plus</li>
<li>Self-driven, target-oriented, and comfortable in a fast-moving startup environment</li>
<li>Arabic (native) and English (professional)</li>
</ul><h3 class="jobSectionHeader">
Nice to Have</h3><ul>
<li>
Experience in fleet management, mobility, logistics, or fintech SaaS</li>
<li>Existing network in Saudi businesses or fleet operators</li>
<li>Familiarity with CRM tools and sales funnels</li>
</ul><h3 class="jobSectionHeader">
What We Offer</h3><ul>
<li>
Competitive salary + commission</li>
<li>Opportunity to grow with a fast-scaling SaaS startup</li>
<li>Direct exposure to founders and decision-makers</li>
<li>High-impact role with real ownership and growth path</li></ul></div>

Sales Specialist

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1379 logistics b2b operations manager jobs IN Riyadh S Top Hospitals Jobs In Dubai

Logistics B2B Operations Manager

Logistics B2B Operations Manager

B2B Coordinator

Senior Manager, Operations

Customs Compliance Manager

Business Development Manager – Saudi Arabia (Car Accessories)

Sales Specialist