sales manager

sales account manager

account executive

area sales manager

customer success account manager Jobs in Jeddah

customer success account manager

major account manager

SGS - Saudi Ground Services

<div>
 
 The role holder will lead a specialized team responsible for managing key accounts and fostering long-term relationships with strategic customers. The role holder involves overseeing all aspects of account management, including customer engagement, revenue growth, and customer satisfaction, to ensure the successful retention and expansion of key accounts.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 Strategic
 
 
 <ol>
 <li>
 Support the development and implementation of the Key Accounts Section strategy through sectional initiatives and projects.
 </li>
 <li>
 Monitor the implementation of Key Accounts Section policies, procedures, and processes.
 </li>
 <li>
 Monitor the performance of the Key Accounts Section against KPIs and objectives on a regular basis.
 </li>
 <li>
 Recommend improvements and efficiencies in line with SGS&rsquo;s strategic and corporate priorities.
 </li>
 <li>
 Develop and monitor the annual budget of the Key Accounts Section.
 </li>
 </ol>
 
 
 Operational
 
 
 <ol>
 <li>
 Serve as the primary point of contact for key accounts within the dedicated section, building and nurturing strong relationships with customers to understand their needs, goals, and challenges.
 </li>
 <li>
 Develop and implement strategic account plans for each key account, outlining objectives, strategies, and initiatives to drive revenue growth, profitability, and customer satisfaction.
 </li>
 <li>
 Identify opportunities to upsell, cross-sell, and expand product/service offerings within key accounts to maximize revenue potential and achieve sales targets.
 </li>
 <li>
 Lead contract negotiations with key customers, ensuring that contract terms, pricing, and agreements align with company policies, profitability targets, and customer requirements.
 </li>
 <li>
 Drive proactive engagement with key accounts through regular meetings, business reviews, and strategic discussions to maintain alignment and foster collaboration.
 </li>
 <li>
 Proactively identify and address customer issues, concerns, and escalations in a timely and effective manner, collaborating with internal teams to implement solutions and drive customer satisfaction.
 </li>
 <li>
 Monitor and analyse key account performance metrics, including sales performance, customer satisfaction scores, and account growth, providing insights and recommendations for improvement.
 </li>
 <li>
 Stay informed about industry trends, competitor activities, and market developments within the aviation sector, leveraging market intelligence to identify opportunities and mitigate risks.
 </li>
 <li>
 Collaborate closely with cross-functional teams, including sales, marketing, product development, and operations, to align strategies, share insights, and deliver value-added solutions to key accounts.
 </li>
 </ol>
 
 
 People Management
 
 
 <ol>
 <li>
 Foster a competitive yet collaborative team environment
 </li>
 <li>
 Provide professional development support and perform periodic performance reviews for direct subordinates based on SGS&rsquo;s Performance Management System
 </li>
 <li>
 Ensure that Key Accounts Section employees are provided with the required competencies through appropriate and blended learning
 </li>
 <li>
 Lead the recruitment of talent for the Key Accounts Section
 </li>
 </ol>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Minimum of a bachelor&rsquo;s degree in industrial management major (marketing / administration) public administration / business administration, Sales, Marketing
 </li>
 <li>
 MBA or Master's in a relevant field is preferred
 </li>
 </ul>
 
 
 
 
 
 EXPERIENCE
 
 
 
 Minimum of 7 years of relevant work experience with at least 2 years of experience in a managerial role
 
</div>

Key Account Section Manager (Aviation)

Basamh Group

<div>
 
 
 Description:
 
 
 
 At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. Backed by over 75 years of experience, we&rsquo;ve built a strong, consumer-centric ecosystem serving the MEA region. Our excellence in distribution is driven by Basamh Trading Company (BTC) in retail and Specialized Food Services (SFS) in HORECA. GoodyCo leads our efforts in marketing and brand building, while Thokoman Foods anchors our manufacturing capabilities.
 
 
 Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with. We aim to strengthen our network, uplift our communities, and build a legacy of homegrown success stories that inspire the leaders of tomorrow.
 
 
 
 
 
 
 
 
 
 Job Overview:
 
 
 
 To develop, execute, and coordinate sales activities within assigned Key Accounts to achieve the strategic goals of the channel, contribute to overall Retail sales targets, and ensure alignment with the Company&rsquo;s strategies. This role spans three levels&mdash;Assistant Key Account Manager, Key Account Manager, and Senior Key Account Manager&mdash;and reports to either the RSM or the National Account Senior Manager, depending on the account being managed.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Achieve monthly and annual sales targets for assigned Key Accounts as per the Company&rsquo;s policies and objectives, ensuring alignment with role-level.
 </li>
 <li>
 Meet monthly collection targets for assigned accounts, ensuring no outstanding amounts beyond agreed payment terms, as per the company&rsquo;s collection policy.
 </li>
 <li>
 Prepare and submit accurate reconciliation reports, including annual reconciliations, ensuring compliance with policies and up-to-date figures.
 </li>
 <li>
 Develop strategic plans to achieve sales targets by customer and category group, aligned with the channel&rsquo;s share of overall sales targets and Company strategies.
 </li>
 <li>
 Build a comprehensive coverage plan to ensure 100% customer reach and meet distribution targets across assigned accounts and regions.
 </li>
 <li>
 Lead or support (based on role level) the preparation, negotiation, and execution of contracts and Business Development Agreements (BDAs) with assigned customers, achieving optimal terms and full implementation.
 </li>
 <li>
 Collaborate with internal departments, including Trade Marketing, Supply Chain, and Finance, to enhance channel operations and drive sales growth within assigned Key Accounts.
 </li>
 <li>
 Develop and manage customer-specific budgets and forecasts, ensuring sales goals and profit objectives are achieved for the assigned Key Accounts.
 </li>
 <li>
 Conduct investigations and provide actionable recommendations in cases of operational challenges or incidents, ensuring swift resolution.
 </li>
 </ul>
 
 Analyze sales performance, prepare forecasts, and recommend account-specific goals to align with regional and channel targets.
 
 <ul>
 <li>
 Collaborate in the development and execution of the Division&rsquo;s ABCs and OKRs, ensuring alignment with other Functions' leadership.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Develop plans for respective functions/teams, providing inputs that align with and support the Division&rsquo;s goals and objectives.
 </li>
 <li>
 Delegate tactical responsibilities to emerging leaders within the Division, enhancing succession planning.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure goal achievement and take corrective actions when necessary.
 </li>
 <li>
 Set clear performance objectives, offer necessary support, and regularly evaluate and provide feedback to direct reports for continuous development.
 </li>
 <li>
 Actively participate in the identification and recruitment of key talent for the function.
 </li>
 <li>
 Provide clear direction, prioritize tasks, delegate responsibilities, and monitor workflow.
 </li>
 <li>
 Create opportunities for team members to contribute to improvement, innovation, and knowledge-sharing initiatives.
 </li>
 <li>
 Own the budgeting cycle and proactively contribute to the budgeting process.
 </li>
 <li>
 Manage departments effectively within budget, providing accurate reports on progress and challenges encountered.
 </li>
 <li>
 Formulate strategies that drive positive financial impact while mitigating financial and operational risks.
 </li>
 <li>
 Adhere to all relevant policies, procedures, and processes, ensuring consistent and controlled execution of daily tasks.
 </li>
 <li>
 Contribute to identifying opportunities for continuous improvement in processes and practices to enhance operational effectiveness.
 </li>
 <li>
 Foster a high-performance work environment and actively promote company values.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Requirements:
 
 
 <ul>
 <li>
 4 - 6 years of relevant experience.
 </li>
 <li>
 A bachelor&rsquo;s degree in a relevant field is required.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Working Environment:
 
 
 
 At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive. We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.
 
</div>

Key Account Manager

<div>GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability.
As a Oncology Account Manager , you will manage the soon-to-be-launched Hematology portfolio in your assigned territory through engagement with relevant stakeholders, deliver patient-focused detailing tailored for HCPs, ensure the timely availability of GSK&rsquo;s Oncology products for cancer patients, lead the work for brand formulary enlisting, and ensure expedited access in key accounts. You will be accountable for yearly sales targets in the assigned territory.
You will work with the Oncology cross-functional team and implement the commercial strategies to deliver performance through an end-to-end solutions-driven approach to account management.
This role will provide you the opportunity to lead key activities to progress your career; these responsibilities include some of the following:
Key Responsibilities:
<ul><li>Successfully launch the new Hematology portfolio of GSK in Saudi Arabia.
</li><li>Establish strong relationships with Hematology Key External Experts, healthcare institutions, and Oncology societies.
</li><li>Deliver sales targets and LEAD KPIs for the assigned territory and play a pivotal role in the overall country brand and therapy area objectives.
</li><li>Deliver commercial strategies in a defined territory &amp; offer the appropriate solutions by being a trusted Advisor to HCPs.
</li><li>Monitor product performance weekly &amp; monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.
</li><li>Support in marketing specific tasks &amp; driving the premium implementation of the annual operational plan, including new campaign development and rollout based on market needs while securing necessary medical &amp; regulatory approvals.
</li><li>Develop market intelligence &amp; initiate the forecasting process in alignment with the commercial trade channel and marketing teams to reflect the actual market demand.
</li><li>Drive end-to-end patient solutions and tracking to support the product supply process. Coordinate with supply chain and commercial trade channel teams to ensure product availability and manage the products' shelf life.
</li><li>Work closely with the tender team to provide timely feedback on proposed prices, RFQ follow-up, and overall tender process in coordination with the First Line Sales Leader
</li><li>Coordinate with the market access team to develop and implement access plans for a defined territory and establish a clear access roadmap with the key accounts.
</li><li>Conduct frequent effective external meetings and interactions with HCPs to drive disease &amp; product awareness /education.
</li><li>Prioritize the efforts &amp; resources through the robust market segmentation &amp; targeting of assigned territory to optimize activities.
</li><li>Establish long-lasting relationships with scientific societies &amp; KEEs to leverage advocacy &amp; support patient care across the region.
</li><li>Master implementation of patient-focused detailing through excellence in product &amp; disease knowledge using full collaterals.
</li><li>Ensure all expenses are maintained within budgets and resources are optimized.
</li></ul>Compliance Responsibilities:
<ul><li>Build and maintain compliance knowledge and implement governance processes to ensure that activities adhere to GSK's prevailing codes, policies, procedures, and legal requirements.
</li><li>Ensure strong business partnerships with stakeholders to manage issues that may arise and determine approved courses of action.
</li><li>Develop collaborative relationships based on trust, openness, honesty, and transparency. Demonstrate authenticity, values, and integrity.
</li></ul>Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
<ul><li>Saudi National
</li><li>Pharmacy degree with a minimum of 2 years' experience in the pharmaceutical industry.
</li><li>A Saudi Commission for Health Specialist card (SCFHS) is required.
</li><li>Successful track record of performance.
</li><li>Oncology/Hematology experience is a must.
</li></ul>Preferred Qualifications:
If you have the following characteristics, it would be a plus:
<ul><li>Excellent communication skills, written and spoken.
</li><li>Strong commercial acumen, including sound business analytics, business case development, and commercial modelling.
</li><li>Excellent presentation skills and ability to communicate high-quality scientific content effectively and succinctly.
</li><li>Ability to manage a bigger geographical territory with a proven record of good performance against agreed KPIs.
</li><li>Advanced understanding of the pharmaceutical industry &amp; readiness to lead GSK's new ways of working as opposed to traditional business models.
</li><li>High commitment to ethical values-based management.
</li><li>Resilient, self-motivated, and persistent, able to meet deadlines and be effective under pressure.
</li><li>Ability to travel more than 40% of the time.
</li></ul>Closing Date: 27 October 2025
Why GSK?
 
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Contact information:
You may apply for this position online by selecting the Apply now button.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</div>

Oncology Account Manager (Jeddah)

Grundfos Pumps

<div><div><div>What is the job about? 
Handling of sales within assigned business scope within the framework of the strategies and policies of the company to deliver sales target. 
Main responsibilities:<ul><li> 
Handling of sales within assigned business scope within the framework of the strategies and policies of the company</li><li>Implementation of sales policies, procedures and systems in order to ensure compliance with corporate policies</li></ul>
&bull; Create and maintain good relationship with customers.&bull; According to sales target, work out sales strategy and sales budget in the specific business area of the specific region. After review and approve by the management, carry out the qualitative and quantitative tasks in respect of policies and the authority assigned. 
<ul><li>Monitor account receivable balance on a monthly basis; follow up with customers on outstanding balances and ensure that customers pay as per terms in order to help manage cash flow and reduce potential bad debts.</li><li>Maintain good relationship with dealers, building project&rsquo;s owner, engineering contractor, design institute, consulting firms, and authorities</li><li>Other tasks assigned by managers</li></ul> 
Your Background: 
<ul><li>
Experience driving developed processes within Commercial Building Services.</li><li>
Most likely to have 5 years of relevant work experience before entering level besides formal education</li><li>
Ability to lead a business process within Commercial Building Services</li><li>
Solid knowledge of the plans, processes and activities within the functional area in Commercial Building Services</li><li>
Ability to Lead processes or projects</li></ul>
Do you want to learn more?
This position is based in Jeddah,Saudi Arabia. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal. 
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people. 
We look forward to hearing from you.</div></div></div>

Key Account Manager, CBS - Saudi Arabia

Intelligent iOud Co.

<ul><li>Develop and maintain strong relationships with key accounts in the modern trade sector.</li><li>Achieve sales targets and growth objectives within assigned accounts.</li><li>Identify and pursue new business opportunities within existing accounts.</li><li>Negotiate contracts, pricing, and terms with key clients.</li><li>Plan and execute promotional activities in collaboration with the marketing team.</li><li>Ensure optimal product placement and visibility within retail outlets.</li><li>Monitor inventory levels and coordinate with the supply chain to prevent stockouts.</li><li>Analyze sales data and market trends to adjust strategies as needed.</li><li>Prepare and present regular sales reports to management.</li><li>Handle customer complaints and resolve issues promptly.</li><li>Conduct regular visits to key accounts to maintain strong relationships.</li><li>Provide training and support to retail staff on product knowledge and sales techniques.</li><li>Coordinate with finance to ensure timely payments and manage credit limits.</li><li>Stay updated on competitor activities and market conditions.</li><li>Ensure compliance with company policies and procedures in all dealings with accounts.</li></ul>Job Type: Full-timePay: &#65020;4,000.00 - &#65020;6,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation?</li></ul>Experience:<ul><li>FMCG Sales: 1 year (Required)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>

Key Accounts Executive (FMCG)

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales &ndash; Primary Care Physicians (Commission)
Job Category:
Business Enablement/Support
All Job Posting Locations:
Jeddah, Makkah, Saudi Arabia
Job Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
ACUVUE ACCOUNT MANAGER
Location: Jeddah
Contract: full-time
About Vision
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that&rsquo;s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs &ndash; from the pediatric to aging eye &ndash; in a patient&rsquo;s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
You will be responsible for:<ul><li>
Operating as the lead point of contact for all matters specific to optical / medical channel in your territory</li><li>
Building and maintaining strong, long-lasting customer relationships across all assigned channels in your territory</li><li>
Leading all the aspects of customer account management, including negotiating annual contracts, following up on customer performance quarterly and annually</li><li>
Ensure timely communication of Johnson &amp; Johnson quarterly plan of actions with customers in assigned territory</li><li>
Inform customers about new products or promotions that are relevant to their needs or preferences. If customers have queries about delivery or product quality</li></ul>
Planning and analysis:<ul><li>
Planning calls to the clients (daily, weekly, monthly, quarterly) considering tasks of Client's potential development in SF.com</li><li>
Filling the data of visits in SF.com or reporting format</li><li>
Participating in creation of business plans for entrusted territory</li></ul>
Professional development:<ul><li>
Participation in training and educational courses according to the developed plan and for instructions of the sales manager</li><li>
Maintenance and development of necessary knowledge and abilities level</li></ul>
Interaction in department:<ul><li>
Account Manager collaboration for the purpose of sales skills improvement, products knowledge increase and overall effectiveness of work in department</li><li>
Availability control of the resources necessary for accomplishment of objectives by team</li></ul>
Reporting:<ul><li>
Timely and complete submission of calls on SF.com</li><li>
Regular update of the POA cycle plan and segmentation as aligned with line manager</li><li>
Timely providing other types of reporting and current operational information according to instructions</li></ul>
Qualifications / Requirements:<ul><li>
Education: University degree: must be in Optometry or Pharmaceutical Science</li><li>
Previous Account Management experience (Minimum 2 years of relevant experience)</li><li>
Experience of the optical industry</li><li>
Language: English &amp; Arabic</li><li>
Self-motivated and able to work independently, yet ask for guidance when needed</li><li>
Account Manager must be persuasive and highly motivated to make sales. Since it is often necessary to establish a relationship with a client before a successful sale, they must also be patient and persistent</li><li>
Proficiency in Microsoft Office and acquaintance</li><li>
Strong communication and presentation skills</li><li>
Saudi national</li></ul></div>

ACUVUE Account Manager (Jeddah) - optometrist

<div>
 
 
 Title:
 
 Relationship Manager - Corporate Banking
 
 
 
 Group:
 
 Corporate &amp; Institutional Banking
 
 
 
 Location:
 
 
 Jeddah
 
 
 
 
 Working Hours:
 
 8:00 AM to 5:00 PM (Sunday to Thursday)
 
 
 
 
 
 
 
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Understands the client&rsquo;s requirements and assesses, discusses and agrees on a deal's desirability in coordination with Products and Credit partners, to ensure these business requirements can be met and the client's investment would be sustainable and consistent.
 </li>
 <li>
 Support the growth of key corridors Develops account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities and provides regular updates within the team about the portfolio's accounts development.
 </li>
 <li>
 Carries out the process of client coverage and origination through delivering of the bank's full suite of products and services including transaction services, debt markets, treasury and Islamic banking products in order to ensure clients are advised on the right product and services for them.
 </li>
 <li>
 Builds and maintains effective relationships with clients and manages their accounts under the guidance and support of the Team Leader, in order to ensure business continuity and to help the clients make the right decisions with their accounts and explain the financial services on offer to them.
 </li>
 <li>
 Holds regular meetings with portfolio clients and maintains ongoing dialogue with them to discuss their financial needs and introduce products and services in order to maximize portfolio revenues and to ensure that they are aware of all products/services relevant to their situation and credit analysis.
 </li>
 <li>
 Acts as main point of contact for all clients in their portfolio in order to ensure appropriate servicing and effective resolution of issues. Keeps aware of all the services and products the clients are utilizing from the bank, and issues, requests, etc. raised across any department of the bank, in order to ensure awareness about the client.
 </li>
 <li>
 Collects credit requests and documents from the clients and conducts initial analysis, to check plausibility against preliminary rejection criteria, and submits necessary documents to Credit partners in order to facilitate the credit analysis and approval process.
 </li>
 <li>
 Ensures appropriate cross sell to achieve benchmarked returns on relationships, per segment standards.
 </li>
 <li>
 Prepares Credit review Applications and provides comments to the Credit partners in order to ensure quality and completeness of all applications before approval.
 </li>
 <li>
 Ensures the quality of the credit portfolio is maintained by reviewing proposals and identifying and assessing all risks inherent in credit exposures including appropriate KYCC, etc.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's or master's degree in Finance or any related major.
 </li>
 <li>
 +5 years of experience in Corporate Banking.
 </li>
 <li>
 Strong knowledge and Experience in Credit Review.
 </li>
 <li>
 Strong English and Arabic written &amp; spoken.
 </li>
 </ul>
</div>

Relationship Manager - Corporate Banking

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