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manager logistics performance

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Purpose
The Logistics Performance Manager is responsible for monitoring, analyzing, and improving end-to-end logistics performance. The role focuses on time-based KPIs, supply efficiency, rider productivity, and overall customer experience, translating complex data into actionable insights and performance-driven initiatives across riders, vendors, systems, and external factors.
What's on your plate?
1. Performance Monitoring &amp; Analytics<ul><li>
Monitor, analyze, and report logistics performance metrics with primary focus on:<ul><li>
On-time %, OOT, lateness %, failure rate</li><li>
UTR, stacking %, EPH</li><li>
Overall supply and staffing efficiency</li></ul></li><li>
Establish and maintain performance baselines, trends, and early-warning indicators to proactively identify risks and improvement opportunities.</li><li>
Own daily and weekly logistics performance dashboards, ensuring accuracy, consistency, and alignment with regional metric definitions and standards.</li></ul>
2. Root Cause Analysis &amp; Diagnostics<ul><li>
Diagnose performance movements (positive or negative) through end-to-end analysis across the logistics ecosystem, including:<ul><li>
Riders: attendance, no-shows, late log-ins, shift adherence, productivity, and earnings.</li><li>
Vendors: collaborate with Vendor Operations to validate insights, identify gaps, and drive corrective actions.</li><li>
Algorithms / Product: assess and quantify the impact of feature launches, algorithm changes, or system behavior on logistics KPIs.</li><li>
External factors: traffic conditions, weather events, area disruptions, and special events.</li></ul></li><li>
Perform deep-dive analysis on performance deviations, identifying root causes and quantifying impact.</li></ul>
3. Performance Strategy &amp; Improvement Initiatives<ul><li>
Lead and manage performance-driven initiatives aimed at improving:<ul><li>
Staffing efficiency</li><li>
EPH and rider productivity</li><li>
Supply utilization and overall logistics KPIs</li></ul></li><li>
Translate data insights into clear narratives, recommendations, and action plans for leadership and cross-functional stakeholders.</li><li>
Ensure continuous performance review through post-implementation analysis and impact tracking to validate outcomes and drive continuous improvement.</li></ul>
4. Planning, Forecasting &amp; Readiness<ul><li>
Partner closely with Planning to:<ul><li>
Forecast demand and supply requirements</li><li>
Optimize staffing efficiency</li><li>
Improve fleet utilization</li></ul></li><li>
Support operational readiness planning for events and peak periods by:<ul><li>
Modeling scenarios and identifying risks</li><li>
Tracking performance during execution</li><li>
Ensuring healthy customer experience metrics and sufficient supply coverage</li></ul></li></ul> 
5. Rider &amp; Vendor Performance Support<ul><li>
Analyze rider supply behavior and highlight risks or anomalies impacting performance or earnings.</li><li>
Design, recommend, and support rider incentive mechanisms during peak or eventful periods to:<ul><li>
Stabilize supply</li><li>
Improve rider earnings</li><li>
Protect EPH and CX metrics</li></ul></li><li>
Support vendor-level performance analysis by preparing insights, trend reports, and data packs to enable corrective actions in collaboration with Vendor Operations.</li><li>
Track the effectiveness of incentives and operational interventions, measuring impact on supply stability, EPH, and CX.</li></ul>
6. Stakeholder Management &amp; Governance<ul><li>
Act as the primary Point of Contact (POC) for:<ul><li>
Regional CX initiatives related to logistics performance</li><li>
Shared Service Center (SSC) performance topics</li></ul></li><li>
Prepare performance readouts, narratives, and materials for:<ul><li>
Leadership reviews</li><li>
Regional stakeholders</li><li>
Cross-functional forums</li></ul></li><li>
Support ad-hoc analysis, investigations, and strategic initiatives</li></ul> 
Qualifications 
What did we order?<ul><li>
Strong analytical and problem-solving skills with ability to connect data to business outcomes</li><li>
Deep understanding of last-mile logistics KPIs and supply-demand dynamics</li><li>
Ability to translate complex analysis into clear, actionable insights</li><li>
Strong stakeholder management and cross-functional collaboration</li><li>
High attention to data accuracy, governance, and metric consistency</li></ul></div>

Manager Logistics Performance

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Purpose
 
 
 
 The Logistics Performance Manager is responsible for monitoring, analyzing, and improving end-to-end logistics performance. The role focuses on time-based KPIs, supply efficiency, rider productivity, and overall customer experience, translating complex data into actionable insights and performance-driven initiatives across riders, vendors, systems, and external factors.
 
 
 
 What's on your plate?
 
 
 
 <ul>
 <li>
 Performance Monitoring &amp; Analytics
 </li>
 <li>
 Monitor, analyze, and report logistics performance metrics with primary focus on:
 </li>
 <ul>
 <li>
 On-time %, OOT, lateness %, failure rate
 </li>
 <li>
 UTR, stacking %, EPH
 </li>
 <li>
 Overall supply and staffing efficiency
 </li>
 </ul>
 <li>
 Establish and maintain performance baselines, trends, and early-warning indicators to proactively identify risks and improvement opportunities.
 </li>
 <li>
 Own daily and weekly logistics performance dashboards, ensuring accuracy, consistency, and alignment with regional metric definitions and standards.
 </li>
 <li>
 Root Cause Analysis &amp; Diagnostics
 </li>
 <li>
 Diagnose performance movements (positive or negative) through end-to-end analysis across the logistics ecosystem, including:
 </li>
 <ul>
 <li>
 Riders: attendance, no-shows, late log-ins, shift adherence, productivity, and earnings.
 </li>
 <li>
 Vendors: collaborate with Vendor Operations to validate insights, identify gaps, and drive corrective actions.
 </li>
 <li>
 Algorithms / Product: assess and quantify the impact of feature launches, algorithm changes, or system behavior on logistics KPIs.
 </li>
 <li>
 External factors: traffic conditions, weather events, area disruptions, and special events.
 </li>
 </ul>
 <li>
 Perform deep-dive analysis on performance deviations, identifying root causes and quantifying impact.
 </li>
 <li>
 Performance Strategy &amp; Improvement Initiatives
 </li>
 <li>
 Lead and manage performance-driven initiatives aimed at improving:
 </li>
 <ul>
 <li>
 Staffing efficiency
 </li>
 <li>
 EPH and rider productivity
 </li>
 <li>
 Supply utilization and overall logistics KPIs
 </li>
 </ul>
 <li>
 Translate data insights into clear narratives, recommendations, and action plans for leadership and cross-functional stakeholders.
 </li>
 <li>
 Ensure continuous performance review through post-implementation analysis and impact tracking to validate outcomes and drive continuous improvement.
 </li>
 <li>
 Planning, Forecasting &amp; Readiness
 </li>
 <li>
 Partner closely with Planning to:
 </li>
 <ul>
 <li>
 Forecast demand and supply requirements
 </li>
 <li>
 Optimize staffing efficiency
 </li>
 <li>
 Improve fleet utilization
 </li>
 </ul>
 <li>
 Support operational readiness planning for events and peak periods by:
 </li>
 <ul>
 <li>
 Modeling scenarios and identifying risks
 </li>
 <li>
 Tracking performance during execution
 </li>
 <li>
 Ensuring healthy customer experience metrics and sufficient supply coverage
 </li>
 </ul>
 <li>
 Rider &amp; Vendor Performance Support
 </li>
 <li>
 Analyze rider supply behavior and highlight risks or anomalies impacting performance or earnings.
 </li>
 <li>
 Design, recommend, and support rider incentive mechanisms during peak or eventful periods to:
 </li>
 <ul>
 <li>
 Stabilize supply
 </li>
 <li>
 Improve rider earnings
 </li>
 <li>
 Protect EPH and CX metrics
 </li>
 </ul>
 <li>
 Support vendor-level performance analysis by preparing insights, trend reports, and data packs to enable corrective actions in collaboration with Vendor Operations.
 </li>
 <li>
 Track the effectiveness of incentives and operational interventions, measuring impact on supply stability, EPH, and CX.
 </li>
 <li>
 Stakeholder Management &amp; Governance
 </li>
 <li>
 Act as the primary Point of Contact (POC) for:
 </li>
 <ul>
 <li>
 Regional CX initiatives related to logistics performance
 </li>
 <li>
 Shared Service Center (SSC) performance topics
 </li>
 </ul>
 <li>
 Prepare performance readouts, narratives, and materials for:
 </li>
 <ul>
 <li>
 Leadership reviews
 </li>
 <li>
 Regional stakeholders
 </li>
 <li>
 Cross-functional forums
 </li>
 </ul>
 <li>
 Support ad-hoc analysis, investigations, and strategic initiatives
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What did we order?
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with ability to connect data to business outcomes
 </li>
 <li>
 Deep understanding of last-mile logistics KPIs and supply-demand dynamics
 </li>
 <li>
 Ability to translate complex analysis into clear, actionable insights
 </li>
 <li>
 Strong stakeholder management and cross-functional collaboration
 </li>
 <li>
 High attention to data accuracy, governance, and metric consistency
 </li>
 </ul>
</div>

The Shaw Group

<div>
 
 
 We&rsquo;re Hiring:
 
 We are looking for an experienced
 
 Logistics Manager
 
 to oversee and manage end-to-end logistics operations within our fabrication and industrial facilities. The role will be responsible for inbound and outbound logistics, internal material movement, yard and warehouse management, heavy lifting coordination, and project logistics support, while ensuring compliance with HSE standards and operational efficiency.
 
 
 
 
 
 
 REPORTING TO:
 
 
 
 VP for Internal Operations
 
 
 
 
 
 
 Candidates currently based in Bahrain are preferred.
 
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Engineering, or related field.
 </li>
 <li>
 Logistics or supply chain certifications (CSCP / CLTD)
 </li>
 </ul>
 
 
 
 
 
 MINIMUM EXPERIENCE:
 
 
 <ul>
 <li>
 7&ndash;12 years of logistics experience, preferably in fabrication, oil &amp; gas manufacturing, steel structures, EPC, or industrial facilities.
 </li>
 <li>
 Strong understanding of heavy lifting, rigging, crane operations, and steel yard management.
 </li>
 <li>
 Experience with ERP/WMS systems (SAP, Oracle, MS Dynamics, etc.).
 </li>
 <li>
 Familiarity with local transport regulations and HSE standards.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC RESPONSIBILITIES:
 
 
 
 
 
 
 
 Inbound Logistics (Raw Materials &amp; Consumables)
 
 
 <ul>
 <li>
 Plan and coordinate inbound deliveries of steel plates, sections, pipes, and fabrication consumables.
 </li>
 <li>
 Work closely with procurement to track PO deliveries, customs clearance, and supplier loading schedules.
 </li>
 <li>
 Ensure proper receiving, inspection, and documentation of incoming materials.
 </li>
 <li>
 Manage unloading operations, crane movement, and yard allocation.
 </li>
 </ul>
 
 
 
 
 
 Internal Facility Logistics
 
 
 <ul>
 <li>
 Ensure timely movement of raw materials to fabrication bays (cutting, welding, machining, blasting &amp; painting sections).
 </li>
 <li>
 Implement internal material flow processes to minimize delays and workstation idle time.
 </li>
 <li>
 Coordinate internal logistics equipment such as forklifts, cranes, trailers, and trolleys.
 </li>
 <li>
 Manage material staging, segregation, tagging, and traceability for projects.
 </li>
 </ul>
 
 
 
 
 
 Outbound Logistics (Finished Goods Dispatch)
 
 
 <ul>
 <li>
 Plan dispatch of fabricated structures, skids, modules, tanks, frames, and assemblies.
 </li>
 <li>
 Manage load-out schedules, packing lists, project documentation, and QA/QC clearance.
 </li>
 <li>
 Ensure compliance with load securing, rigging standards, and HSE procedures.
 </li>
 <li>
 Coordinate mobilization of trailers, flatbeds, low beds, and heavy‑transport vehicles.
 </li>
 </ul>
 
 
 
 
 
 Yard &amp; Warehouse Management
 
 
 <ul>
 <li>
 Oversee steel yard layout, space utilization, stacking method, and stock identification.
 </li>
 <li>
 Maintain WMS/ERP inventory accuracy (heat numbers, mill certificates, batch codes).
 </li>
 <li>
 Ensure safe storing and handling of heavy plates, beams, rolls, welding consumables, and paints.
 </li>
 <li>
 Implement FIFO, stock audits, cycle counts, and scrap yard management.
 </li>
 </ul>
 
 
 
 
 
 Heavy Lifting &amp; Transportation Coordination
 
 
 <ul>
 <li>
 Coordinate cranes, forklifts, boom trucks, rigging teams, and lifting plans.
 </li>
 <li>
 Ensure compliance with lifting planning, equipment certification, and operator permits.
 </li>
 <li>
 Evaluate and manage transporters, rigging contractors, and heavy-lift service providers.
 </li>
 </ul>
 
 
 
 
 
 Project Logistics Support
 
 
 <ul>
 <li>
 Collaborate with project engineers, planners, and production teams for material requirement planning.
 </li>
 <li>
 Support logistics for shutdowns, urgent deliveries, project milestones, and client inspections.
 </li>
 <li>
 Prepare project-specific logistics plans, risk assessments, and method statements.
 </li>
 </ul>
 
 
 Cost &amp; Performance Optimization
 
 
 <ul>
 <li>
 Track logistics KPIs: delivery performance, yard turnaround, trailer utilization, crane productivity, inventory accuracy.
 </li>
 <li>
 Optimize internal movement, storage, and transportation costs.
 </li>
 <li>
 Reduce demurrage, detention, and idle equipment time.
 </li>
 </ul>
 
 
 
 
 
 Compliance, Safety &amp; Documentation
 
 
 <ul>
 <li>
 Ensure strict adherence to HSE standards, lifting procedures, and fabrication facility safety norms.
 </li>
 <li>
 Maintain documentation including GRNs, delivery notes, inspection reports, MTCs, packing lists, and permits.
 </li>
 <li>
 Support internal and external audits.
 </li>
 </ul>
 
 
 
 
 
 Location &amp; Travel
 
 
 
 Bahrain
 
 
 
 About The Shaw Group
 
 
 
 The Shaw Group is a leading provider of industrial fabrication and specialty services, delivering innovative solutions across energy and infrastructure sectors. With a commitment to safety, quality, and customer success, we empower our teams to drive excellence and shape the future of our industry.
 
 
 
 EEO &amp; Inclusion
 
 
 
 We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need accommodation during the interview process, please let us know.
 
</div>

Logistics Manager

Yateem Airconditioning Company WLL

Required an Assistant Manager - Supply Chain to lead and manage the end-to-end supply chain, procurement, and logistics function, ensuring timely delivery of materials, optimal inventory management, and alignment with project plans and budgets.Requirements<ul><li>Plan, implement, and oversee supply chain, procurement, stores, and logistics strategies, ensuring departmental and organizational targets are consistently achieved.</li><li>Negotiate contracts, quotations, and terms with suppliers, optimizing cost, quality, and delivery while exploring alternative solutions for maximum advantage to the company.</li><li>Lead product storage, handling, and distribution processes to maintain optimum inventory levels and minimize stock-outs or overstocking.</li><li>Oversee end-to-end logistics operations including international and local shipment.</li><li>Ensure compliance with import regulations and documentation requirements.</li><li>Implement and leverage digital tools and ERP systems to track goods from origin to delivery, ensuring visibility and operational efficiency.</li><li>Develop accurate inventory forecasts, monitor performance, and maintain detailed records to inform decision-making.</li><li>Drive continuous improvement in supply chain processes, exploring new vendors, innovative materials, and industry best practices.</li><li>Build and maintain strong relationships with suppliers and evaluate their performance, taking corrective actions when necessary.</li><li>Manage supply chain risks and develop mitigation strategies to ensure uninterrupted operations.</li><li>Monitor environmental impact of supply chain activities, supporting sustainability initiatives and compliance.</li><li>Formulate, update, and enforce Supply Chain policies, maintaining approved vendor/material lists for project tenders.</li><li>Coordinate with site and workshop teams to maintain minimum stock levels of consumables and manage non-moving inventory.</li><li>Provide value engineering solutions to project and tendering departments via alternative vendors and sub-contractors.</li><li>Lead, guide, and develop supply chain and warehouse staff to ensure effective performance and accountability.</li><li>Perform any other duties within the field of competence as assigned by the Head of Department or delegated authority from time to time.</li></ul>Education/Experience Requirements<ul><li>Bachelor&rsquo;s degree</li><li>7&ndash;10 years of progressive experience in supply chain, procurement, and logistics management.</li><li>Strong understanding of the Middle East market, with hands-on experience in GCC countries managing multi-cultural teams.</li><li>Knowledge of HVAC equipment, materials and standards is a must</li><li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with ERP and supply chain management systems.</li></ul>Job Type: Full-time

Assistant Manager – Supply Chain

Majid Al Futtaim

<div>
 
 Job Title
 
 
 
 Manager - Ecommerce | Majid Al Futtaim Retail | Bahrain
 
 
 
 Role Purpose
 
 
 
 The Manager - eCommerce is responsible for managing the company&rsquo;s digital business operational performance in direct online sales including fulfillment, last mile operations and quality and Hygiene
 
 
 standards to enhance the whole customer experience. He/ She will review, recommend and build strategic and tactical changes to drive all online profitability by increasing customer base and improve fulfillment and
 
 
 last mile performance. She/ he also responsible for managing on time delivery, quality delivery, and cost for all business channels. The role holder is also responsible for maintaining the shifts, contracts, and
 
 
 negotiation with third party providers and logistics.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Analyze, review, recommend and build strategic and tactical changes to drive profitability by increasing customer base, improve conversion rate, improve order size and manage margin performance.
 </li>
 <li>
 Partner with the internal teams to ensure proper assortment and inventory at fulfillment nodes to improve assortment, improve delivery speed, and reduce cost.
 </li>
 <li>
 Find opportunities in all fulfillment areas or post purchase experience to drive continuous improvement.
 </li>
 <li>
 Manage the ecommerce operations in compliance with policies established by Majid Al Futtaim Retail.
 </li>
 <li>
 Advise and provide solutions for logistics, operations and other system process hurdles.
 </li>
 <li>
 Anticipate workload in the area of fulfillment operations and accordingly advise on appropriate team structures for optimum efficiency and utilization.
 </li>
 <li>
 Implement/enhance an operating model for the e-Commerce Last mile deliveries using 3P service providers.
 </li>
 <li>
 Develop detailed processes, quality control measures, and KPI&rsquo;s for a seamless and effective last mile operation.
 </li>
 <li>
 Understand, evaluate and problem solve for logistics and upstream processes.
 </li>
 <li>
 Standardize processes across the country and regularly audit to ensure there are no process deviations.
 </li>
 <li>
 Share best practices from the region and implement to enhance productivity and quality.
 </li>
 <li>
 Review daily reporting for all internal/external customers to assess performance and order management.
 </li>
 <li>
 Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
 </li>
 <li>
 Ensure the delivery service contracts with providers/suppliers are up to date and its accurate application internally/externally.
 </li>
 <li>
 Ensure that KPI&rsquo;s provided by the delivery companies/suppliers meet the defined targets otherwise corrective actions are taken to achieve the targets.
 </li>
 <li>
 Ensure that the logistics services providers &amp; suppliers upload accurate information &amp; documents in the Transport Delivery System.
 </li>
 <li>
 Ensure measures are taken for all fulfillment orders online and that are in accordance with the agreed timeline and specified delivery schedule defined by the last mile department. In addition, ensures that all goods are delivered to the customers accurately and in the best possible packing and quality.
 </li>
 <li>
 Ensure that goods are delivered on time based on the expected dates with the right quantities to provide best customer experience.
 </li>
 <li>
 Oversee and monitor the performance of third-party providers and logistics based on agreed KPIs and rely information to merchandise/store and follow the corrective action with suppliers.
 
 
 </li>
 </ul>
 
 Minimum Qualifications/education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in E- Commerce or Business Administration.
 </li>
 <li>
 Master&rsquo;s degree in e-commerce, supply chain is a plus.
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 8 &ndash; 10 years of professional work experience working in e-commerce operations and management.
 </li>
 <li>
 Direct experience managing e-Commerce Last mile deliveries from on-line readiness to post purchase support including a working knowledge of marketplace and direct e-Commerce
 </li>
 <li>
 Commercial knowledge of retail / store operations online is highly preferred.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Advance knowledge of various automated distribution and warehouse systems preferred.
 </li>
 <li>
 High level of problem-solving skills and detailed oriented.
 </li>
 <li>
 Solid analytical skills, trouble-shooting skills; planning and organizational skills
 </li>
 <li>
 Excellent interpersonal skills, driving results in cross-functional team setting
 </li>
 <li>
 Team/collaboration-based approach to decision making;
 </li>
 <li>
 Operational agility and nimbleness to adapt to changing retail environment
 </li>
 <li>
 Excellent Communication and Interpersonal skills
 </li>
 </ul>
</div>

Manager - Ecommerce

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.
 
 
 
 Qualifications
 
 
 
 Partner Relationship Management:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
 </li>
 <li>
 Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
 </li>
 <li>
 Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
 
 
 </li>
 </ul>
 
 Data-Driven Consulting
 
 
 
 <ul>
 <li>
 Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
 </li>
 <li>
 Share actionable recommendations based on performance metrics to drive revenue and efficiency.
 </li>
 <li>
 Conduct regular business reviews to align on results, opportunities, and growth plans.
 
 
 </li>
 </ul>
 
 Account Growth &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify growth opportunities within the portfolio &ndash; upsell services, suggest cross-promotions, and improve partner performance.
 </li>
 <li>
 Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
 </li>
 <li>
 Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
 </li>
 <li>
 Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
 
 
 </li>
 </ul>
 
 Contract Management &amp; Compliance
 
 
 
 <ul>
 <li>
 Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
 </li>
 <li>
 Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).
 </li>
 <li>
 Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Customer-first mindset with a strong focus on delivering value to partners.
 </li>
 <li>
 Self-starter with the ability to work independently in a fast-paced environment
 </li>
 </ul>
</div>

Account Manager

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
 
 
 The company is founder led, profitable and growing. We are hiring a
 
 Business Services Team Manager
 
 to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
 
 
 This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
 
 
 We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
 
 
 This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
 
 
 Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
 
 
 Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
 
 
 Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing
 
 
 Leadership and accountability
 
 
 This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
 
 
 As a manager, your team would be responsible for
 
 
 <ul>
 <li>
 Travel approvals, logistics and operations
 </li>
 <li>
 Expense review in line with policies
 </li>
 <li>
 Planning of complex company events four times a year
 </li>
 <li>
 Company offices that provide executive briefing and operational facilities
 </li>
 <li>
 Our global duty of care, health and safety programs with comprehensive policies and practices
 
 
 </li>
 </ul>
 What we are looking for
 
 
 <ul>
 <li>
 An exceptional academic track record from both high school and university
 </li>
 <li>
 An undergraduate degree in a technical or business subject
 </li>
 <li>
 Drive, and a track record of going above-and-beyond expectations
 </li>
 <li>
 Leadership and management skills
 </li>
 <li>
 Demonstrable good judgement in matters involving money, policy and in-person interactions
 </li>
 <li>
 Ability to work in a global, multicultural organisation
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility
 </li>
 <li>
 Responsibility, accountability, thoughtfulness and self-awareness
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel up to four times a year, for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Additional Skills That You Might Also Bring
 
 
 
 <ul>
 <li>
 Travel industry experience
 </li>
 <li>
 Project management experience
 </li>
 <li>
 Event management and operations experience
 </li>
 <li>
 Business and corporate administration experience
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
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 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
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 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
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Business Services Team Manager

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