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operation manager

manager of training

Investium

<div>
 <p>
  The ideal candidate must have Training Management experience within hospitality and restaurants, and will be responsible for planning, coordinating, and implementing all training activities within the restaurants group.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Profile:
 </p>
 <ul>
  <li>
   Must have a minimum of 5 years experience in training within restaurants and hospitality
  </li>
  <li>
   A minimum of 5 years experience in hospitality
  </li>
  <li>
   Self-starter with high personal standards and a high code of ethics
  </li>
  <li>
   Very good command of English and Arabic (both oral and written)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead procedures related to training across company
  </li>
  <li>
   Setup and implement the procedures related to training
  </li>
  <li>
   Assist the Human Resources Manager in planning and conducting employee interviews when necessary
  </li>
  <li>
   Training team members regionally
  </li>
  <li>
   Assist in the elaboration of the Human Resources budget with figures related to training
  </li>
  <li>
   Research practices to protect, improve and enhance all company practices and SOPs including regarding employee training procedures and reporting
  </li>
  <li>
   Maintain a detailed record of employee trainings
  </li>
  <li>
   Formulates strategies which effectively aid in employee training and retention
  </li>
  <li>
   Ensure that all new employees undergo full induction training and other departmental trainings as assigned
  </li>
  <li>
   Coordinate and supervise the training of all employees
  </li>
  <li>
   Monitor of effectiveness of training and training methods
  </li>
  <li>
   Coordinate performance appraisal program and ensure its implementation
  </li>
  <li>
   Consult with managers and supervisors about company training policies and procedures
  </li>
  <li>
   Help employees and their managers improve performance through training and examinations
  </li>
  <li>
   Prepare periodical examinations of trainees
  </li>
  <li>
   Perform and assess examinations and results
  </li>
  <li>
   Develop group and individualized training programs that address specific areas in need of improvement
  </li>
  <li>
   Implement company manual and training manuals
  </li>
  <li>
   Assess employees&rsquo; skills, performance and productivity to identify areas of improvement
  </li>
  <li>
   Promote company culture and values through training
  </li>
  <li>
   Effectively communicate with team members, trainers and management.
  </li>
  <li>
   Manage training resources within the team, including working with both general employees and management to develop and deliver training
  </li>
  <li>
   Research and develop new methods &amp; technologies related to training to ensure up to date practices and procedures
  </li>
  <li>
   Assess trainees response and following up on their feedback.
  </li>
  <li>
   Conducting Kitchen trials as needed.
  </li>
  <li>
   Coordinate the preparation of supervisory and other professional training programs, as well as other training needs based on the analysis done by the management
  </li>
  <li>
   Submit daily, weekly and monthly reports as per department and company needs and requirements
  </li>
  <li>
   Submit monthly summary and progress reports
  </li>
  <li>
   Assist in conducting employee recognition activities such as &ldquo;employee of the month&rdquo; awards
  </li>
  <li>
   Consult with the Human Resources Manager on practices regarding employee turnover, absenteeism, motivation, recognition and any other employee-related aspects
  </li>
  <li>
   Consult with managers and supervisors about company policies and procedures
  </li>
  <li>
   Any other task requested by HRM, GM &amp; OM relevant to the department
  </li>
  <li>
   Coordination with Human Resources Team
  </li>
  <li>
   Any other task requested by the management within company and department guidelines and procedures
  </li>
 </ul>
 <p>
 </p>
</div>


Training Manager

The First Group

<b>Job Description<br></b><div>
<div>
<div>
<p>As a <strong>Training and Quality Coordinator</strong>, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel s commitment to excellence.</p> <strong>Key Responsibilities:</strong> <ul> <li> <p>Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up.</p> </li> <li> <p>Maintain training calendars and ensure team members are informed of upcoming sessions.</p> </li> <li> <p>Support onboarding programs and assist with new team member orientations.</p> </li> <li> <p>Track training attendance, maintain accurate records, and generate reports.</p> </li> <li> <p>Assist in preparing presentations, certificates, and training content.</p> </li> <li> <p>Help monitor service standards through quality audits and feedback reports.</p> </li> <li> <p>Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys.</p> </li> <li> <p>Coordinate with departments to follow up on training and quality improvement plans.</p> </li> <li> <p>Support mystery audits and ensure corrective actions are tracked.</p> </li> <li> <p>Help update SOPs and service checklists in collaboration with departments.</p> </li> </ul>
</div>
</div>
</div><b>
Desired Skill &amp; Expertise<br></b><div>
<div>
<div>
<ul> <li> <p>1 2 years of experience in a training, HR, or quality coordination role (hospitality experience preferred).</p> </li> <li> <p>Excellent organizational skills and attention to detail.</p> </li> <li> <p>Strong interpersonal and written communication skills.</p> </li> <li> <p>Proficient in Microsoft Office (especially PowerPoint, Excel, Word).</p> </li> <li> <p>Positive, service-oriented mindset with a passion for development and excellence.</p> </li> <li> <p> <span>Fluent in English; additional languages are a plus.</span></p></li></ul></div></div></div>

Coordinator - Training & Quality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality<br>
</b><br>
<br>
</div><div>The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
As a <b>Training and Quality Coordinator</b>, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel&rsquo;s commitment to excellence.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up.</div></li><li><div>
Maintain training calendars and ensure team members are informed of upcoming sessions.</div></li><li><div>
Support onboarding programs and assist with new team member orientations.</div></li><li><div>
Track training attendance, maintain accurate records, and generate reports.</div></li><li><div>
Assist in preparing presentations, certificates, and training content.</div></li><li><div>
Help monitor service standards through quality audits and feedback reports.</div></li><li><div>
Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys.</div></li><li><div>
Coordinate with departments to follow up on training and quality improvement plans.</div></li><li><div>
Support mystery audits and ensure corrective actions are tracked.</div></li><li><div>
Help update SOPs and service checklists in collaboration with departments.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
1&ndash;2 years of experience in a training, HR, or quality coordination role (hospitality experience preferred).</div></li><li><div>
Excellent organizational skills and attention to detail.</div></li><li><div>
Strong interpersonal and written communication skills.</div></li><li><div>
Proficient in Microsoft Office (especially PowerPoint, Excel, Word).</div></li><li><div>
Positive, service-oriented mindset with a passion for development and excellence.</div></li><li><div>
Fluent in English; additional languages are a plus.</div></li></ul></div>

Bridgestone

<br>About the Role<br>Job Purpose<br>At Bridgestone MEA, we're looking for an experienced Training Manager to lead and manage training programs across the Middle East, Africa, and CIS regions. You ll take charge of upskilling our distributor partners and internal teammates, delivering sales, management, leadership and soft skills programs that drive performance and align with our strategic vision.<br>This role is about leading transformation in how knowledge is shared, performance is improved, and people are empowered across diverse markets and cultures.<br><b>Responsibilities</b>:<br>Strategic Leadership and Program Management<br>• Design, lead, and execute distributor training programs across MEA and CIS.<br>• Partner with HR to support L&amp;D and internal training programs for Bridgestone teammates.<br>• Align all training initiatives with strategic business goals and commercial outcomes.<br>• Drive the digital transformation of training tools and delivery formats.<br>• Establish training standards and ensure compliance with global best practices.<br>Training Delivery and Facilitation<br>• Deliver targeted sales and product training to dealer/distributor partners to boost performance and loyalty.<br>• Facilitate high-impact sessions on management, leadership, and interpersonal skills.<br>• Innovate learning methods to engage multicultural audiences.<br>• Support onboarding and induction programs for new hires across the region.<br>Performance Evaluation and Continuous Improvement<br>• Measure the effectiveness of training through feedback, data, and KPIs.<br>• Continuously enhance training programs to reflect evolving business needs.<br>• Report learning outcomes to the MEA leadership team and external partners.<br>Communication and Stakeholder Engagement<br>• Act as the single point of contact for distributor training communications.<br>• Keep partners updated with the latest training content, tools, and requirements.<br>• Engage with regional leadership to align on learning priorities and execution.<br>Systems Management<br>• Oversee and manage the Learning Management System (LMS) for both internal teams and external partners.<br>• Support the rollout of eLearning platforms and ensure system integrity and user experience.<br><b>Qualifications &amp; Experience Required</b><br>Education, Master, other certification:<br>• Master s degree in Business Administration, HR, Education, or related fields.<br>• Certifications in Instructional Design, Coaching, or Leadership Development are a plus.<br>Experience (years):<br>10+ years of experience in automotive training, ideally across sales or aftersales functions.<br>Proven success in managing large-scale regional training programs in multicultural environments.<br>Experience operating in the Middle East and Africa, with strong awareness of cultural and business nuances.<br>Technical Skills:<br>• Strong proficiency with Learning Management Systems (LMS).<br>• Hands-on experience with eLearning platforms.<br>• Analytical mindset; able to use data to track and optimize training effectiveness.<br>• Advanced skills in MS Office (PowerPoint, Excel, Word).<br>Languages Skills:<br>• Fluent in English and Arabic (written and spoken) mandatory.<br>• French or Russian a strong advantage.<br>Soft/Behavioral Skills:<br>• Inspirational leader with excellent interpersonal and communication skills.<br>• Culturally agile and capable of engaging diverse learner groups.<br>• Strong project management and multitasking capabilities.<br>• High emotional intelligence with the ability to influence at all levels.<br>• Strategic mindset with a drive for continuous improvement.<br>

Majid Al Futtaim

<p> </p><ul> <li>Conduct new hire orientation sessions, and plan, organize and direct new employee training.</li> <li>Customizing content and design training modules focused on defined competencies.</li> <li>Monitor and review the progress of trainees through questionnaires and discussions with Line managers.</li> <li>Update course content as directed by Training Manager.</li> <li>Design and assess the training program soft skills and culture trainings.</li> <li>Manage and deliver training sessions on technical, functional and behavioral subjects.</li> <li>Identify training and development needs through job analysis, appraisal schemes and regular consultation with leadership, managers and relevant stakeholders.</li> </ul> <p></p>

Senior Trainer - Learning & Development

Bridgestone EMEA

<div>
 POSITION SNAPSHOT
 <br/>
 <br/>
 JobReq ID: 54024
 <br/>
 <br/>
 Type of work: On site
 <br/>
 <br/>
 Type of contract: Open-ended/permanent
 <br/>
 <br/>
 Full/Part Time: Full time
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Dubai, AE
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a &ldquo;Bridgestone West&rdquo; strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <strong>
  About the Role
  <br/>
  <br/>
 </strong>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 At Bridgestone MEA, we're looking for an experienced Training Manager to lead and manage training programs across the Middle East, Africa, and CIS regions. You&rsquo;ll take charge of upskilling our distributor partners and internal teammates, delivering sales, management, leadership and soft skills programs that drive performance and align with our strategic vision.
 <br/>
 <br/>
 This role is about leading transformation in how knowledge is shared, performance is improved, and people are empowered across diverse markets and cultures.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  Strategic Leadership and Program Management
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, lead, and execute distributor training programs across MEA and CIS.
  </li>
  <li>
   Partner with HR to support L&amp;D and internal training programs for Bridgestone teammates.
  </li>
  <li>
   Align all training initiatives with strategic business goals and commercial outcomes.
  </li>
  <li>
   Drive the digital transformation of training tools and delivery formats.
  </li>
  <li>
   Establish training standards and ensure compliance with global best practices.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Training Delivery and Facilitation
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver targeted sales and product training to dealer/distributor partners to boost performance and loyalty.
  </li>
  <li>
   Facilitate high-impact sessions on management, leadership, and interpersonal skills.
  </li>
  <li>
   Innovate learning methods to engage multicultural audiences.
  </li>
  <li>
   Support onboarding and induction programs for new hires across the region.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance Evaluation and Continuous Improvement
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Measure the effectiveness of training through feedback, data, and KPIs.
  </li>
  <li>
   Continuously enhance training programs to reflect evolving business needs.
  </li>
  <li>
   Report learning outcomes to the MEA leadership team and external partners.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication and Stakeholder Engagement
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the single point of contact for distributor training communications.
  </li>
  <li>
   Keep partners updated with the latest training content, tools, and requirements.
  </li>
  <li>
   Engage with regional leadership to align on learning priorities and execution.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Systems Management
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and manage the Learning Management System (LMS) for both internal teams and external partners.
  </li>
  <li>
   Support the rollout of eLearning platforms and ensure system integrity and user experience.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience Required
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Master, other certification:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Master&rsquo;s degree in Business Administration, HR, Education, or related fields.
  </li>
  <li>
   Certifications in Instructional Design, Coaching, or Leadership Development are a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience (years):
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years of experience in automotive training, ideally across sales or aftersales functions.
  </li>
  <li>
   Proven success in managing large-scale regional training programs in multicultural environments.
  </li>
  <li>
   Experience operating in the Middle East and Africa, with strong awareness of cultural and business nuances.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong proficiency with Learning Management Systems (LMS).
  </li>
  <li>
   Hands-on experience with eLearning platforms.
  </li>
  <li>
   Analytical mindset; able to use data to track and optimize training effectiveness.
  </li>
  <li>
   Advanced skills in MS Office (PowerPoint, Excel, Word).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages Skills:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English and Arabic (written and spoken) &ndash; mandatory.
  </li>
  <li>
   French or Russian &ndash; a strong advantage.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft/Behavioral Skills:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Inspirational leader with excellent interpersonal and communication skills.
  </li>
  <li>
   Culturally agile and capable of engaging diverse learner groups.
  </li>
  <li>
   Strong project management and multitasking capabilities.
  </li>
  <li>
   High emotional intelligence with the ability to influence at all levels.
  </li>
  <li>
   Strategic mindset with a drive for continuous improvement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to &ldquo;Serve Society with Superior Quality&rdquo;, for that, we offer you more than just a competitive payment; we will provide you:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  </li>
  <li>
   The opportunity to develop and grow, through training and regular mentorship.
  </li>
  <li>
   Corporate Social Responsibility activities.
  </li>
  <li>
   A truly global, dynamic and challenging work environment.
  </li>
  <li>
   Agility and work/life effectiveness and your long-term well-being.
  </li>
  <li>
   A diverse and inclusive team.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
</div>


Training Manager-Africa Middle East

DUBAI PROPERTIES GROUP LLC

<ul><li>Support the training manager in identifying and meeting L&D demand from the business, and in conducting TNA using data from the year end reviews, and development goals in Tahweel.</li><li>Support in organizing and executing training as per the training calendar and ensure that employees receive relevant and effective training that supports their professional development and the overall goals of the organization.</li><li>Work with training vendors and the business stakeholders to implement special L&D programs planned for the year, for example Flagship Leadership Programs, and the Youth Development Program.</li><li>Manage the e-learning platforms such as E-Cornell/ STRYVE, ensuring employees complete appropriate courses based on their job responsibilities, skills gaps, and career aspirations.</li><li>Create and implement online learning campaigns to increase adoption and consistent usage of the platforms. Support evaluation of training effectiveness through data analysis</li><li>Prepare monthly L&D reports and the slide decks for monthly Operations reviews.</li><li>Support maintenance of training logs and generate/prepare reports on training activities/programs to track employee progress, identify areas for improvement, and provide recommendations to section heads for informed decision making.</li><li>Support all talent management activities- talent reviews with the business, preparation of reports and talent slide decks for Company and management and maintain talent review data on Tahweel.</li><li>Support completion of PDPs for targeted employees, specifically, potential successors to critical positions, and all UAENs. Generate/prepare reports to track employee progress, identify areas for improvement, and provide recommendations to section heads for informed decision making.</li><li>Utilize RPAs for managing training invites, uploading training records to Tahweel, and providing monthly Sphera (ESG) updates.</li><li>Support the preparation, utilization, and reporting of annual training budget.</li><li>Support the preparation of the organizational map for the engagement survey launch.</li><li>Support development, maintenance, and implementation of competence matrices, and assessments.</li><li>Assist with departmental ad hoc projects and activities as required.</li></ul>

Senior Executive  Learning and Development

Explore 10000+ Manager of training in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 manager of training jobs IN Dubai United Arab Emirates

Training Manager

Coordinator - Training & Quality

Coordinator - Training & Quality

Training Manager

Senior Trainer - Learning & Development

Training Manager-Africa Middle East

Senior Executive Learning and Development