sqa engineer

senior sqa engineer

quality assurance engineer Jobs in Lahore

quality assurance engineer

software quality assurance engineer Jobs in Lahore

software quality assurance engineer

manager qa

Abacus Outsourcing

Job SummaryThe Assistant Manager &ndash; Quality Assurance is responsible for ensuring service excellence by monitoring, evaluating, and improving the quality of customer interactions across BPO operations. The role supports the QA Manager in driving quality standards, compliance, agent performance improvement, and client satisfaction through data-driven insights and coaching initiatives.Key Responsibilities<ul><li>Monitor and evaluate customer interactions (calls, chats, emails, tickets) against defined quality standards and client SLAs.</li><li>Ensure adherence to internal processes, regulatory requirements, and client compliance guidelines.</li><li>Identify gaps in quality performance and recommend corrective actions.</li><li>Support, guide, and mentor QA Analysts to maintain consistent evaluation standards.</li><li>Conduct calibration sessions with QA, Operations, and Training teams.</li><li>Provide structured feedback and coaching plans to improve agent performance.</li><li>Prepare and share daily, weekly, and monthly quality performance reports.</li><li>Analyze trends, root causes, and quality metrics to drive continuous improvement.</li><li>Present insights and action plans to management and stakeholders.</li><li>Assist in client audits, quality reviews, and business reviews.</li><li>Address quality-related escalations in collaboration with operations teams.</li><li>Ensure client expectations and quality benchmarks are consistently met.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred).</li></ul>Experience<ul><li>3&ndash;5 years of experience in BPO/Contact Center Quality Assurance.</li><li>At least 1&ndash;2 years in a senior QA, Team Lead, or Assistant Manager role.</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager QA

Devspark Labs

Job Description &mdash; Junior Business Analyst / QA Engineer Employment Type: Full-Time Department: Product &amp; Quality EngineeringAbout the Role We are hiring a motivated Junior Business Analyst / QA Engineer who can support both requirement analysis and software quality assurance activities. The ideal candidate is analytical, organized, and has a strong attention to detail, with the ability to understand business needs and ensure that delivered features meet the expected quality standards. This is a great opportunity for someone who wants hands-on experience in both Business Analysis and Quality Assurance, eventually growing into a Product Owner, Senior BA, or SQA Lead role.Key Responsibilities Business Analysis (BA) Responsibilities<ul><li>Work with stakeholders to gather, analyze, and document business requirements.</li><li>Prepare BRDs, SRS, user stories, acceptance criteria, and workflow diagrams.</li><li>Assist in backlog grooming, sprint planning, and requirement clarification.</li><li>Create process flows, wireframes, and feature documentation.</li><li>Coordinate between product, development, and QA teams to ensure requirement alignment.</li><li>Participate in UAT planning, execution, and feedback tracking.</li></ul>Quality Assurance (QA) Responsibilities<ul><li>Convert requirement documents into detailed test cases and test scenarios.</li><li>Execute functional, UI, regression, and cross-browser testing for web/mobile apps.</li><li>Log defects with clear steps, screenshots, and impact details.</li><li>Verify bug fixes and perform retesting/smoke testing.</li><li>Validate APIs using Postman (basic GET/POST/PUT/DELETE).</li><li>Perform sanity testing before release deployment.</li><li>Assist in test planning, test coverage analysis, and QA reporting.</li><li>Collaborate closely with developers to ensure timely issue resolution.</li><li>Experience with JIRA, Confluence, or similar tools.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Software Engineering, or a related field.</li><li>Understanding of SDLC, STLC, Agile/Scrum methodologies.</li><li>Basic knowledge of writing user stories, acceptance criteria, and functional requirements.</li><li>Ability to design test cases and understand QA concepts.</li><li>Familiarity with API testing tools (Postman).</li><li>Familiarity with workflow tools, and diagramming tools (Draw.io, Microsoft Visio).</li><li>Strong analytical, documentation, and communication skills.</li><li>Attention to detail and problem-solving mindset.</li></ul>Preferred Skills (Good to Have)<ul><li>Basic understanding of databases (SQL/Mongo) and simple queries.</li><li>Exposure to automation tools (Selenium, Cypress, Playwright) is a plus.</li><li>Ability to write basic scripts is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Junior QA & BA

Pocket Systems

About the RoleWe are looking for a detail-oriented and proactive SQA Engineer to join our team. You will be responsible for ensuring that all software products meet the highest standards of quality, performance, and reliability before release. The ideal candidate is passionate about quality, analytical in thinking, and committed to delivering flawless user experiences.Key Responsibilities<ul><li>Develop detailed test plans, test cases, and test scripts.</li><li>Perform manual and automated testing for web and mobile applications.</li><li>Identify, document, and track bugs through the full software lifecycle.</li><li>Collaborate with developers, product managers, and designers to ensure quality at every stage.</li><li>Conduct regression testing, functional testing, performance testing, and UI/UX validation.</li><li>Ensure product compliance with business requirements and technical specifications.</li><li>Participate in sprint planning, reviews, and QA process improvements.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field.</li><li>Strong understanding of QA methodologies, test techniques, and defect tracking.</li><li>Experience with manual testing; automation experience is a plus.</li><li>Familiarity with tools such as JIRA, Trello, Selenium, Postman, JMeter, etc.</li><li>Basic understanding of APIs, SQL, and version control systems (Git)Excellent problem-solving skills and attention to detail.</li><li>Ability to work independently and within cross-functional teams.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs135,000.00 per monthWork Location: In person

Analytica-data

Location: On-Site &ndash; Lahore Experience: 2&ndash;5 Years Employment Type: Full-timeJob SummaryWe are seeking a detail-oriented Mid-Level SQA Engineer to ensure the quality, reliability, and performance of our software products. The ideal candidate will be responsible for designing test cases, executing manual and automated tests, identifying defects, and working closely with development and product teams to deliver high-quality software.Key Responsibilities<ul><li>Analyze requirements and create detailed test plans, test cases, and test scenarios.</li><li>Perform manual testing for web and mobile applications.</li><li>Execute functional, regression, smoke, sanity, integration, and UAT testing.</li><li>Identify, log, track, and verify defects using bug-tracking tools.</li><li>Collaborate with developers and product teams to resolve issues efficiently.</li><li>Participate in sprint planning, reviews, and retrospectives.</li><li>Validate fixes and ensure issues are properly resolved before release.</li><li>Maintain test documentation and ensure quality standards are met.</li><li>Support continuous improvement of QA processes and best practices.</li></ul>Technical Skills &amp; ToolsSoftware &amp; Tools<ul><li>Project / Task Tools: Jira, Trello, ClickUp, Asana, Monday.com</li><li>Documentation: Confluence, Notion, Google Workspace, Microsoft Office</li><li>Test Management &amp; Bug Tracking: Jira, TestRail, Zephyr (preferred)</li><li>Automation (Basic to Intermediate): Selenium, Cypress, Playwright (plus)</li></ul>Technical Understanding<ul><li>Strong understanding of Software Development Lifecycle (SDLC) and STLC</li><li>APIs testing using Postman / REST concepts</li><li>Databases: SQL basics (ability to write and read simple queries)</li><li>Cloud awareness: AWS / Azure / Google Cloud (basic)</li><li>Familiarity with web technologies: HTML, CSS, JavaScript basics</li><li>Awareness of CI/CD pipelines and release processes</li><li>Basic understanding of AI/ML systems and automation tools (plus)</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field.</li><li>2&ndash;5 years of experience in Software Quality Assurance.</li><li>Strong knowledge of manual testing methodologies.</li><li>Experience with defect tracking and test case management tools.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to work independently and collaboratively in Agile/Scrum teams.</li></ul>Nice to Have<ul><li>Experience in test automation frameworks.</li><li>Knowledge of performance or security testing tools.</li><li>ISTQB or other QA certifications.</li><li>Experience working in Agile/Scrum environments.</li></ul>Why Join Us?<ul><li>Work in a collaborative on-site environment in Lahore</li><li>Opportunity to grow skills in automation and advanced QA practices</li><li>Exposure to modern tech stacks and Agile teams</li><li>Competitive salary and career growth opportunit</li></ul>Job Type: Full-timeWork Location: In person

The Assistant Manager &ndash; Quality Assurance plays a critical role in ensuring service excellence across BPO operations by monitoring, evaluating, and continuously improving the quality of customer interactions. This position supports the QA Manager in implementing quality frameworks, ensuring compliance with client and regulatory requirements, enhancing agent performance, and driving client satisfaction through data-driven analysis, coaching, and continuous improvement initiatives.Key Responsibilities<ul><li>Monitor and evaluate customer interactions (calls, chats, emails, and tickets) in line with defined quality standards, KPIs, and client SLAs.</li><li>Ensure strict adherence to internal SOPs, regulatory requirements, and client compliance guidelines.</li><li>Identify quality gaps, performance trends, and root causes, and recommend corrective and preventive actions.</li><li>Support, guide, and mentor QA Analysts to maintain consistency, accuracy, and calibration in evaluations.</li><li>Conduct regular calibration sessions with QA, Operations, and Training teams to align quality expectations.</li><li>Provide structured feedback, action plans, and coaching recommendations to improve agent performance.</li><li>Prepare, analyze, and share daily, weekly, and monthly quality performance reports with stakeholders.</li><li>Analyze quality metrics and trends to drive continuous process and performance improvements.</li><li>Present quality insights, risks, and improvement plans to management and clients when required.</li><li>Assist in client audits, internal quality reviews, and business review meetings.</li><li>Handle quality-related escalations in close coordination with Operations and relevant stakeholders.</li><li>Ensure client expectations, quality benchmarks, and service excellence standards are consistently met.</li></ul>Required Qualifications &amp; Skills<ul><li>At least Bachelor&rsquo;s degree in Business Administration, Management, or a related field (required).</li><li>Strong understanding of contact center QA frameworks, KPIs, SLAs, and compliance standards.</li><li>Excellent analytical, reporting, communication, and stakeholder management skills.</li><li>Proven ability to coach, mentor, and lead QA teams in a fast-paced BPO environment.</li><li>Proficiency in MS Excel, reporting tools, and QA monitoring systems.</li></ul>Experience<ul><li>3&ndash;5 years of experience in BPO / Contact Center Quality Assurance.</li><li>1&ndash;2 years in a Senior QA, QA Team Lead, or Assistant Manager role.</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Work Location: On-site / In-person</li></ul>Benefits<ul><li>Provident Fund (PF)</li><li>Medical Insurance</li><li>Performance-based Bonus</li><li>Annual Increment</li><li>Paid Leaves (as per company policy)</li></ul>How to ApplyInterested candidates may apply by sharing their updated CV at: hassan.saleem@abacus-global.com Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In personApplication Deadline: 27/12/2025

Assistant Manager Call Center QA

Instacare Technologies

Job Summary:We are seeking an experienced Project Manager to support our Technical Department in managing the .NET Development Team, QA and overseeing Customer Success. The ideal candidate will have a strong background in software development (preferably .NET), project coordination, team management, and client communication.This role involves managing project timelines, ensuring quality deliverables, and facilitating smooth collaboration between developers, QA, Customer Success, and stakeholders.Key Responsibilities:1. Project Coordination &amp; Management<ul><li>Plan, execute, and monitor .NET development projects.</li><li>Define project scope, goals, and deliverables in collaboration with stakeholders.</li><li>Track progress against timelines, budgets, and milestones.</li><li>Coordinate between technical teams (.NET &amp; QA), Customer Success, clients and management.</li></ul>2. Team Management<ul><li>Supervise and guide the .NET Development Team on daily tasks and priorities.</li><li>Ensure workload distribution is balanced and aligned with project requirements.</li><li>Facilitate stand-up meetings, sprint planning, and retrospective sessions.</li></ul>3. Quality Assurance &amp; Delivery<ul><li>Ensure deliverables meet quality standards and client expectations.</li><li>Directly oversee QA activities to maintain quality control.</li><li>Identify risks, bottlenecks, and implement corrective actions.</li></ul>4. Communication &amp; Reporting<ul><li>Maintain regular communication with stakeholders regarding project status, risks, and updates.</li><li>Prepare project status reports for management.</li><li>Act as the primary point of contact for technical and project-related clarifications.</li></ul>5. Process Improvement<ul><li>Recommend improvements in development workflows, tools, and methodologies.</li><li>Support the adoption of Agile/Scrum best practices.</li><li>Monitor productivity and performance metrics.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field.</li><li>4&ndash;5 years overall experience in software development, project coordination or management roles (Preferably with .NET technologies)</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Experience managing cross-functional teams, including Customer Success and QA.</li></ul>How to Apply :Send your resume to hrmanagerinstacare@gmail.com with the subject line: Project ManagerJob Type: Full-timePay: Rs100,000.00 - Rs110,000.00 per monthWork Location: In person

Project Manager

Zarea.pk

Job Title: Manager Quality Assurance (Grain)Company: Zarea LimitedJob Summary:Zarea Limited is seeking a highly skilled Manager Quality Assurance (Grain) to oversee and ensure the quality, safety, and compliance of grain products including rice, wheat, corn, and other agri-commodities. The ideal candidate will manage QA processes, maintain standards, and support smooth export/import operations. This role is crucial for safeguarding product integrity and ensuring customer satisfaction.Key Responsibilities<ul><li>Manage and implement quality assurance procedures for all grain categories.</li><li>Supervise sampling, grading, and laboratory testing to maintain product consistency.</li><li>Monitor storage conditions and handling practices to prevent spoilage or contamination.</li><li>Ensure compliance with national and international food safety and inspection standards.</li><li>Prepare detailed QA reports for internal teams and external stakeholders.</li><li>Coordinate with inspection teams, warehouses, and supply chain departments.</li><li>Train and guide QA teams to ensure accuracy, efficiency, and compliance.</li></ul>PrerequisitesEducation:Bachelor&rsquo;s or Master&rsquo;s degree in Agriculture, Food Sciences, Quality Assurance, or related disciplines.Experience:5&ndash;8 years of professional experience in grain quality assurance, laboratory testing, grading, and quality system management.Requirements / Skills (Bullet Points):<ul><li>Strong knowledge of grain grading standards and inspection protocols.</li><li>Expertise in sampling methods, lab testing, and moisture analysis.</li><li>Familiarity with export/import documentation and quality certifications.</li><li>Ability to identify contamination, pest issues, and storage-related risks.</li><li>Strong analytical and reporting abilities.</li><li>Excellent communication and team management skills.</li><li>Ability to ensure compliance with food safety regulations and ISO standards.</li></ul>Salary:Salary will be based on experience.Benefits:<ul><li>Positive and professional working environment.</li><li>Health insurance coverage.</li><li>Company-provided lunch.</li></ul>How to Apply:Interested candidates can apply by sending their updated CV to: hr@zarea.pkJob Type: Full-timeWork Location: In person

Manager Quality Assurance (Grain)

Explore 591+ Manager qa in Lahore this December. Find roles across top companies and apply now to boost your career.

591 manager qa jobs IN Lahore

Assistant Manager QA

Junior QA & BA

SQA

SQA

Assistant Manager Call Center QA

Project Manager

Manager Quality Assurance (Grain)