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software quality assurance engineer

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manager qa

The Hassol

Job OverviewWe are hiring a Manager QA (Pharm D) to lead the Quality Assurance function in our pharmaceutical laboratory. This role is dedicated to ensuring process compliance, regulatory adherence, and GMP standards, without involvement in QC activities. The candidate will oversee QA systems, documentation, audits, and compliance processes to ensure that medicines are consistently manufactured to the highest standards.Key Responsibilities<ul><li>Establish, implement, and monitor Quality Assurance systems in line with GMP and regulatory requirements.</li><li>Ensure compliance across manufacturing, packaging, storage, and distribution processes.</li><li>Lead and manage deviation investigations, change control, product recalls, and complaints handling.</li><li>Review and approve Batch Manufacturing Records (BMRs), SOPs, and QMS documentation.</li><li>Manage CAPA (Corrective &amp; Preventive Actions) and ensure timely closure with follow-up.</li><li>Conduct internal GMP audits and self-inspections to assess system effectiveness.</li><li>Develop and deliver QA training programs for staff to strengthen compliance culture.</li><li>Ensure proper documentation, traceability, and reporting for all QA-related activities.</li><li>Collaborate with cross-functional teams to ensure continuous quality improvement.</li></ul>Key Skills<ul><li>Strong knowledge of QA processes specific to pharmaceuticals.</li><li>Excellent understanding of GMP, QMS, SOPs, and regulatory compliance.</li><li>Strong leadership, documentation, and analytical skills.</li><li>High attention to detail and ability to enforce compliance.</li></ul>Qualifications &amp; Experience<ul><li>Pharm D (Doctor of Pharmacy) &ndash; mandatory</li><li>Minimum 3 years of proven experience in a QA managerial role in the pharmaceutical industry.</li><li>In-depth knowledge of GMP and QA systems (no QC responsibilities).</li><li>Preference for male candidates due to operational requirements in the laboratory.</li></ul>Job Type: Full-timePay: Rs150,000.00 per monthApplication Question(s):<ul><li>Explain your experience in Quality Assurance within the pharmaceutical industry. Include your total years of QA experience and the areas you have worked in (e.g., manufacturing, packaging, documentation, audits).</li></ul>Work Location: In person

Manager QA – Pharmaceutical Laboratory (Pharm D Required)

ICE Consulting - Managed IT & Cybersecurity for Life Sciences

<div>
 
 Job Summary:
 
 
 
 The Ticket Queue Manager is responsible for overseeing the flow, prioritization, and timely resolution of support tickets across all technical support channels. This role ensures efficient workload distribution, adherence to service level agreements (SLAs), and continuous improvement in customer satisfaction and team performance. The Ticket Queue Manager acts as the gatekeeper for the ticketing system, ensuring that issues are categorized, assigned, escalated, and resolved according to defined ITSM processes.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
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 Monitor and manage the daily queue of incoming IT support tickets to ensure SLAs and response time targets are met
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 Monitor ticket dashboard and ensure that tickets are resolved within agreed-upon SLAs and take corrective actions when SLAs are at risk
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 Track aging tickets and proactively drive follow-ups, escalations, or reassignments as needed
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 Collaborate with technical teams and management to resolve high-priority or aging incidents
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 Perform daily, weekly, and monthly ticket audits to ensure quality, consistency, and process compliance
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 Communicate trends or recurring issues to leadership to aid in root cause analysis and problem management
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 Generate reports on ticket volumes, response times, resolution rates, and other key metrics
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 Serve as a point of contact during major incident triage for ticket coordination and updates
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 Coordinate with other support teams, technical resources, and stakeholders to ensure timely resolution of tickets and maintain customer satisfaction
 
 
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 </ul>
 Prepare regular reports on incident, change, and problem tickets, including analysis of trends, performance, and areas for improvement
 
 
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
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 5+ years of experience in a service desk, IT support, or IT operations environment
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 Strong familiarity with ITSM tools (e.g., ConnectWise)
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 Working knowledge of ITIL processes, especially Incident, Request, and Problem Management
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 Knowledge of IT infrastructure, software, and hardware.
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 Ability to analyze data, identify trends, and recommend process improvements.
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 Strong problem-solving and analytical skills.
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 Ability to work independently and as part of a team in a fast-paced environment
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 Experience in workload management, reporting, and SLA governance
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 Excellent communication, coordination, and conflict-resolution skills
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 Analytical mindset with attention to detail and a sense of urgency
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 ITIL Foundation certification preferred
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 </ul>
</div>

Ticket Queue Manager/Ticket QA Manager

Star Laboratories (Pvt.) Ltd.

Key Responsibilities:<ul><li>Responsible for reviewing and updating Standard Operating Procedures (SOPs) for QA and other departments.</li><li>Ensure proper document control and compliance across all departments, maintaining version control and archival processes.</li><li>Coordinate with departments to manage documentation related to logistics, deviations, and other QA-related tasks.</li><li>Maintain and improve documentation systems in line with regulatory and internal quality requirements.</li><li>Support audits and inspections by providing necessary documentation and ensuring readiness.</li></ul>Qualification: Pharm DExperience: 4&ndash;5 years of relevant experience in pharmaceutical documentation or QA roles.Residents of Thokar, Ali Town or surroundings will be preferred.Job Type: Full-timeWork Location: In person

Senior QA Executive (Documentation & Art Work)

Jerrax

We are seeking a detail-oriented and analytical QA Engineer to ensure the quality and functionality of our software products. The ideal candidate will be responsible for designing and executing test plans, identifying bugs, and collaborating closely with the development team to deliver a seamless user experience.Key Responsibilities:<ul><li>Develop, document, and maintain test plans, test cases, and test scripts.</li><li>Perform manual and automated testing for web, mobile, and API applications.</li><li>Identify, record, and track bugs using tools like JIRA, Bugzilla, or similar.</li><li>Collaborate with developers and product managers to ensure quality throughout the development lifecycle.</li><li>Conduct regression testing, smoke testing, functional testing, and UAT (User Acceptance Testing).</li><li>Work with automation tools such as Selenium, Postman, Cypress, or Playwright (if applicable).</li><li>Ensure all deliverables meet quality standards and customer requirements.</li><li>Participate in Agile/Scrum meetings and contribute to continuous improvement.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field.</li><li>1&ndash;3 years of experience in software quality assurance (manual or automation).</li><li>Strong knowledge of SDLC and STLC.</li><li>Experience with test management and defect tracking tools.</li><li>Familiarity with API testing, database testing, and performance testing.</li><li>Good understanding of Agile methodologies.</li><li>Excellent communication, problem-solving, and analytical skills.</li></ul>Preferred Skills (Optional):<ul><li>Experience with CI/CD tools (e.g., Jenkins, GitLab CI).</li><li>Knowledge of programming/scripting languages like Python, Java, or JavaScript.</li><li>Familiarity with cloud-based testing environments.</li><li>Certification in ISTQB or similar QA programs.</li></ul>Job Type: Full-timeWork Location: In person

Softmatic Solutions

Job Title: SQA Intern (Leading to Job)Location: Ali block, Garden Town, LahoreJob Type: (1:00 PM to 10:00 PM) | Onsite | Full-TimeExperience: Fresher to 6 Months | Fresh graduatePreferred education: Graduate from FAST, NUST, FC, COMSATS, LUMS, UMT, or PUCIT.Join Our Team at Softmatic Solutions:We are a software development firm offering expert application and game development services, including Xamarin, Cocos2d, Unity, Flutter, Native Android, and Native iOS. Additionally, we specialize in WordPress development, .NET solutions, and Power BI for data visualization and business intelligence.Recommendations are more than welcome. Job Description:We are looking for a passionate Quality Assurance (QA) Engineer with 0&ndash;6 months of experience to join our dynamic team. The ideal candidate is detail-oriented, eager to learn, and capable of ensuring our software meets the highest quality standards. Graduates from PUCIT, FAST, NUST, FC, COMSATS, LUMS, or UMT are strongly encouraged to apply. Recommendations are highly welcome.Key Responsibilities:<ul><li>Perform manual testing of web and mobile applications.</li><li>Collaborate closely with developers to understand requirements and features.</li><li>Identify, document, and track bugs and issues.</li><li>Verify software functionality across multiple platforms.</li><li>Prepare and maintain detailed test cases, scripts, and test documentation.</li><li>Conduct regression, functional, and performance testing.</li><li>Communicate findings effectively with both technical and non-technical stakeholders.</li></ul>Requirments:<ul><li>Up to 6 months of experience in QA (manual testing).</li><li>Solid understanding of SDLC, STLC, Agile methodologies, Jira, and the waterfall model.</li><li>Strong communication skills (written and verbal).</li><li>Ability to work collaboratively in a team.</li><li>High attention to detail and strong problem-solving skills.</li><li>Preferred education: Graduate from FAST, NUST, FC, COMSATS, LUMS, UMT, or PUCIT.</li></ul>Preferred Skills:<ul><li>Manual Testing</li><li>Experience with bug-tracking tools.</li><li>Familiarity with automation testing (bonus).</li><li>Knowledge of basic programming languages is a plus</li><li>Communication and Speaking skills as well.</li></ul>Why Join Us?<ul><li>Work in a fast-paced and innovative environment.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive team culture.</li><li>Competitive salary and benefits package.</li></ul>If you meet the requirements and are excited about joining a growing company, please send your resume to &quot;HR@softmatic.io&quot; and DM me the job title in the subject line.Job Types: Full-time, Internship, FresherWork Location: In person

Intern SQA

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Custom Software Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented SQA Analyst (Female) to join our dynamic development team. In this role, you will be crucial in ensuring the quality, reliability, and performance of our development, digital marketing, SEO, content &amp; calls. The ideal candidate will possess a strong analytical mindset, exceptional problem-solving skills, and a passion for delivering flawless user experiences.Key Responsibilities:<ul><li>Analyze business requirements and technical specifications to create detailed, effective test cases and test scenarios.</li><li>Execute a full range of testing activities, including functional, regression, integration, and sanity testing on web, SEO, content.</li><li>Identify, document, and track software defects with precise detail and steps to reproduce using bug-tracking tools (e.g., Jira, Trello).</li><li>Develop and maintain test documentation, including Test Plans, Test Cases, and Test Summary Reports.</li><li>Perform API testing using tools like Postman or similar to validate back-end services and data integrity.</li><li>Collaborate closely with developers, project managers, and business analysts to ensure clear understanding of requirements and prompt resolution of issues.</li><li>Analyze test results, report on testing status, and provide meaningful quality metrics to the team and management.</li><li>Participate in requirement review meetings and provide feedback on design from a testability and user perspective.</li><li>Contribute to the continuous improvement of the QA process by suggesting and implementing new tools and techniques.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1 year experience in a software quality assurance role.</li><li>Technical Skills:</li><li>Proven experience in manual testing of web and/or mobile applications.</li><li>Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).</li><li>Hands-on experience with bug tracking and test management tools.</li><li>Basic knowledge of API testing and SQL for database validation.</li><li>Analytical Skills: Exceptional analytical and problem-solving skills with a keen eye for detail.</li><li>Communication: Excellent verbal and written communication skills to clearly report bugs and interact with the development team.</li><li>Quality Focus: A strong dedication to software quality and a passion for the user experience.</li></ul>Soft Skills:<ul><li>Self-motivated, proactive, and able to work independently with minimal supervision.</li><li>Strong time management and prioritization skills to handle multiple projects.</li><li>Ability to multitask and thrive in a fast-paced, agile environment.</li><li>Adapts well to change and can adjust testing priorities effectively based on project needs.</li><li>Creative thinking for exploratory testing and identifying edge cases.</li><li>Ability to interact effectively with technical and non-technical team members.</li></ul>Shift Timings: (2 PM - 11 PM) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Share your CV's via email at hrsales@brandixsoft.com via Whatsapp at 0325-5599973Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Do you agree that the job timings for this position will be from 2pm-11pm (Mon-Fri)?</li></ul>Experience:<ul><li>SQA : 1 year (Required)</li></ul>Language:<ul><li>english fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

SQA (Female)

DevExcel IT Solutions

We&rsquo;re Hiring &mdash; Technical Project ManagerLocation: Johar Town, Lahore (On-site) Experience: Minimum 6 years (combined experience in Development &amp; Project Management)About DevExcel IT SolutionsAt DevExcel IT Solutions, we&rsquo;re looking for a passionate and technically strong Technical Project Manager to lead diverse development teams and ensure smooth, high-quality project delivery from concept to completion.The Ideal Candidate Must Have<ul><li>&#9989; Exceptional communication skills to ensure clarity and alignment.</li><li>&#9989; Strong team management skills and proven leadership across departments.</li><li>&#9989; Hands-on experience working directly with clients and managing expectations.</li><li>&#9989; Good grasp of frontend and backend technologies to bridge tech and management seamlessly.</li><li>&#9989; Experience using AI tools to optimize workflows and enhance productivity.</li><li>&#9989; Must have managed a team of 12&ndash;13 members (Mobile, Web Developers, QA Engineers, Designers, and Team Leads).</li><li>&#9989; Strong adherence to the Project Management Life Cycle and industry best practices.</li><li>&#9989; Ability to customize end-to-end solutions as per client and business needs.</li><li>&#9989; Calm under pressure with excellent problem-solving skills.</li><li>&#9989; A true team player who promotes collaboration and growth.</li><li>&#9989; Minimum 6 years of combined experience in development and project management.</li></ul>Key Responsibilities<ul><li>Lead and manage multiple software development projects (especially SaaS-based).</li><li>Supervise cross-functional teams with clarity, accountability, and focus.</li><li>Maintain top-to-bottom checklists of priorities and deliverables.</li><li>Ensure high performance across Mobile, Web, QA, and Design units.</li><li>Build and sustain client trust through effective communication and transparency.</li><li>Manage KPIs, performance tracking, and continuous process improvement.</li><li>Ensure timely delivery and high-quality output under pressure.</li></ul>Requirements<ul><li>Minimum 3 years of proven project management experience.</li><li>Strong understanding of frontend and backend development processes.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Experience with AI tools and modern project tracking platforms.</li><li>Ability to design customized project solutions for each client.</li><li>Strong analytical mindset with focus on quality, delivery, and accountability.</li></ul>Why Join Us<ul><li>A collaborative and growth-driven work environment.</li><li>Competitive compensation package.</li><li>Opportunity to lead impactful, innovative projects.</li><li>Supportive leadership and a vibrant company culture.</li></ul>Interested candidates can apply at: hr@devexcelit.comJob Type: Full-timeWork Location: In person

Technical Project Manager

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