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customer success analyst (data analyst) Jobs in Lahore

customer success analyst (data analyst)

market research analyst

Tasheel Law Firm

<p>This role is aimed at developing impactful marketing content and data-driven insights through <b>market research across the MENAP region</b>. The role supports thought leadership, client engagement, and business development with clear, engaging publications and presentations.</p><p><b>KEY ACCOUNTABILITIES &amp; ACTIVITIES</b></p><p><b>Marketing Content Development &amp; Publications</b></p><ul><li>Prepare high-quality marketing documents, including industry reports, white papers, newsletters, and thought leadership pieces.</li><li>Contribute to the creation of Insights public market research reports, particularly for the MENAP market.</li><li>Develop compelling and data-driven presentations, infographics, and brochures for internal and external use.</li><li>Ensure research findings are effectively translated into engaging stakeholder materials.</li><li>Support the production of digital content, including website articles, blog posts, and social media insights.</li></ul><p><b>Market Research &amp; Data Analysis</b></p><ul><li>Conduct in-depth market research to analyse trends, consumer behaviour, and industry developments across the MENA region.</li><li>Gather and interpret data from various sources, including reports, surveys, and economic indicators.</li><li>Perform quantitative and qualitative analysis to support content creation and business strategy.</li><li>Monitor competitor activities and assess their impact on the market landscape.</li><li>Develop engaging data visualizations and insights to enhance marketing materials.</li></ul><p><b>Client Engagement &amp; Business Support</b></p><ul><li>Assist in preparing client-facing reports, proposals, and presentations.</li><li>Support business development efforts by providing market intelligence and strategic insights.</li><li>Draft and coordinate research proposals in response to client inquiries and RFPs.</li><li>Present findings in a clear and actionable format to both internal teams and clients.</li><li>Participate in internal and external meetings to provide research-driven marketing support.</li></ul><p><b>Regional Scope &amp; Travel Requirements</b></p><ul><li>Primarily focused on the GCC market, with potential assignments across the Middle East, North Africa &amp; Pakistan (MENAP) region.</li><li>Travel may be required for industry events, client meetings, or on-ground market research.</li></ul><p><b>REQUIRED KNOWLEDGE, SKILLS, EXPERIENCE &amp; EDUCATION</b></p><p><b>Knowledge/Skills</b></p><ul><li>Strong understanding of market research methodologies and data analysis techniques.</li><li>Results-driven, with a focus on delivering high-quality marketing content and research insights.</li><li>Ability to create visually engaging PowerPoint presentations.</li><li>Proficiency in MS Excel, including data analysis and visualization.</li><li>Ability to manage high-pressure situations and accept constructive feedback.</li><li>Strong diplomatic skills for collaborating with key stakeholders and executives.</li><li>Financial awareness, with an understanding of market drivers and economic indicators.</li><li>Self-motivation, with a proactive approach to learning and problem-solving.</li><li>Ability to handle confidential and sensitive information with discretion.</li></ul><p><b>Experience</b></p><ul><li>Minimum 2 years of experience in market research, content development, or a related field.</li><li>Experience in producing industry reports, publications, and marketing collateral is required for this role.</li><li>Experience in the retail, real estate, or financial sectors is a plus.</li></ul><p><b>Education/Certifications</b></p><p>A Degree in marketing, business, journalism, communications, or a related field.</p><p><b>Package</b></p><p>Market competitive</p><p><i><b>Send your CVs at careers@insightss.co</b></i></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Market Research Analyst – Real Estate in MENAP (Middle East, North Africa and Pakistan) Region

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><br>
The Division:<br>
 <div>Perseus</div>, an operating group of <div>Constellation Software Inc.</div>, acquires, manages, and builds software businesses that provide specialized, mission-critical software solutions. Perseus companies seek to become leaders in their markets by improving their operations, growing through organic initiatives, and seeking acquisitions that can strengthen their market position.</div><div>
The M&amp;A Department has the mandate to increase Perseus' foothold in each of these domains, as well as achieve inorganic growth in other verticals.</div><div><br>
Job Responsibilities:</div><ul><li>
Conduct industry and competitive research to identify vertical market software businesses that meet our strategic criteria and specific metrics (our investment profile, based on Vertical, Location) For businesses that meet our investment profile, identify key contacts and contact details, thus creating target lists for the Marketing and Business Development Team</li><li>
Make recommendations to the Business Development Team to pursue new targets and enter new and adjacent markets, based on our aggressive appetite for accelerated growth.</li><li>
Work in collaboration with a marketing team to drive desired M&amp;A strategic outcomes, providing relevant reporting &amp; KPI's on projects/campaigns. Other special projects as required.</li></ul><div><br>
Job Qualifications:</div><ul><li>
Demonstratable and committed success in prior research-led role.</li><li>
Competent Excel skills and IT literate. Experience or willingness to learn web scraping is a bonus.</li><li>
Prior experience of the using CRM systems is desirable such as Zoho, Hubspot or Salesforce</li><li>
Experience within a business setting Working Hours This is an afternoon shift i.e. 1 pm till 10 pm (Pakistan Standard Time)</li></ul><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

M&A Research Analyst

Matlay Ventures

<p><b>Job Title: Upwork Business Analyst</b><br/><b>Company:</b> Matlay<br/><b>Location:</b> On-Site &ndash; DHA Phase 3, Y Block, Lahore<br/><b>Experience Required:</b> 2&ndash;3 Years<br/><b>Job Type:</b> Full-Time (On-site)</p><p><b>Job Overview:</b><br/>We are seeking a proactive and experienced <b>Upwork Business Analyst</b> to work on-site at our DHA Phase 3 (Y Block) office in Lahore. The ideal candidate should have 2&ndash;3 years of proven experience working on Upwork and other freelance platforms, with a strong understanding of how to build and grow new profiles, identify opportunities, and close projects successfully.</p><p><b>Key Responsibilities:</b></p><ul><li>Build and optimize a new Upwork profile for Matlay from scratch.</li><li>Conduct market research and competitor analysis to position our services effectively.</li><li>Identify and bid on high-potential projects that align with our core offerings.</li><li>Draft tailored, persuasive proposals that highlight our strengths and value proposition.</li><li>Communicate with clients, gather requirements, and assist in project scoping and documentation.</li><li>Coordinate with internal teams (design, development, marketing) to ensure deliverables align with client expectations.</li><li>Track performance metrics and regularly report on progress, bids, conversions, and revenue.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Computer Science, or a related field.</li><li>2&ndash;3 years of hands-on experience in business development or analysis on Upwork.</li><li>Strong understanding of Upwork&rsquo;s algorithm, bidding strategy, and client communication.</li><li>Experience in building and optimizing new profiles from the ground up.</li><li>Excellent written and verbal English communication skills.</li><li>Analytical mindset with strong attention to detail.</li><li>Ability to work independently and collaboratively in a team environment.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary based on experience</li><li>Professional, growth-oriented work environment</li><li>5-day work week (Monday to Friday)</li><li>Convenient on-site location in DHA Phase 3, Y Block, Lahore</li><li>Opportunity to work on diverse international projects</li></ul><p><b>To Apply:</b><br/>If you meet the above criteria and are passionate about growing on Upwork, please send your CV and portfolio to <b>register@matlay.com</b> with the subject line &ldquo;Upwork Business Analyst &ndash; DHA Lahore.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

UPWORK BD (BUSINESS DEVELOPER)

Royal Solar Energy Pvt Ltd

<p><b>Job Title:</b> Market Research Analysist</p><p><b>Company:</b> Royal Solar Energy Pvt. Ltd.<br/><b>Location:</b> DHA Phase 8 (with travel as required)<br/><b>Timings:</b> 10:00 AM &ndash; 6:00 PM (Monday to Saturday)<br/><b>Salary Range:</b> Competitive (based on experience)</p><p><b>Job Description:</b></p><p>Royal Solar Energy Pvt. Ltd. is seeking a detail-oriented and proactive <b>Market Research Analysist</b> to conduct in-depth research on the solar industry across Pakistan. The candidate will be responsible for collecting, analyzing, and presenting data to support business strategy, identify growth opportunities, and track market trends in the renewable energy sector.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct surveys and field research on the solar market across Pakistan.</li><li>Collect and analyze data related to industries, businesses, and companies operating in the solar energy sector.</li><li>Map competitors, their products, services, and pricing strategies.</li><li>Identify opportunities for business development and provide actionable recommendations.</li><li>Prepare structured reports and presentations for management on a regular basis.</li><li>Stay updated on industry trends, government policies, and technological advancements in renewable energy.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>Prior experience in market research, data analysis, or the solar/energy sector preferred.</li><li>Strong analytical and critical thinking skills.</li><li>Proficiency in MS Excel, PowerPoint, and data visualization tools.</li><li>Excellent communication and report-writing skills.</li><li>Ability to travel across Pakistan for field research.</li></ul><p><b>How to Apply:</b> Interested candidates may send their CVs to <b>[hr.lhr@royalsolar.pk]</b> with the subject line: <i>Commercial &amp; Industrial Relationship Manager &ndash; Royal Solar Energy</i>.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Market Research Analysist

SMC LIVING GROUP

<p><b>Job Description:</b></p><ul><li><b>Lead Generation &amp; Market Research:</b></li><li>Identify and pursue new business opportunities within residential, commercial, and real estate sectors.</li><li>Conduct market analysis to understand customer needs, trends, and competition.</li><li><b>Client Relationship Management:</b></li><li>Build and maintain strong relationships with architects, interior designers, contractors, builders, and individual clients.</li><li>Follow up on leads, conduct site visits, and present kitchen design solutions.</li><li><b>Sales &amp; Marketing:</b></li><li>Promote the company&rsquo;s kitchen interior products and services.</li><li>Prepare and present quotations and proposals tailored to customer requirements.</li><li>Achieve monthly and quarterly sales targets.</li><li><b>Coordination:</b></li><li>Work closely with the corporate, design and project teams to ensure seamless execution of client requirements.</li><li><b>Reporting &amp; Strategy:</b></li><li>Maintain accurate records of sales, leads, and customer feedback using SAP tools.</li><li>Provide regular updates to the management on performance, opportunities, and challenges.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Interior Design, or related field.</li><li>2&ndash;4 years of experience in business development, preferably in kitchen interiors or home d&eacute;cor.</li><li>Strong communication and negotiation skills.</li><li>Knowledge of modular kitchen products, materials, and design trends is a plus.</li><li>Proficiency in MS Office and SAP software</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs80,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Business Development Officer

Institute of Performance Management

<p>- Market research and competitor analysis.</p><p>- Coordinate for outreach campaigns (email, LinkedIn, cold calls).</p><p>- Administrative and operational support for business development.</p><p>- Assist in identifying and researching potential clients, markets, and partnerships.</p><p>- Support in preparing proposals, presentations, and pitch materials.</p><p>- Currently enrolled in or recently graduated with a degree in Business, Marketing, or related field.</p><p>- Communication and interpersonal skills.</p><p>- Proactive, eager to learn, and able to work in a team.</p><p>- Fully remote (occasionally onsite requirement on need basis).</p><p>Job Type: Contract<br/>Contract length: 3 months</p><p>Work Location: Remote</p>

Business Development Intern

NielsenIQ

<p></p><div><div><div><p><b>Job Summary</b></p><p>
The role is a pivotal role in Customized Intelligence Operation at NielsenIQ.</p><p>
The Individual is tasked with the obligation to ensure quality and compliance on all projects deliverables as per NielsenIQ standards and processes.</p><p><b>
Key Duties and Responsibilities:</b></p><ul><li><b>
Quality and Compliance
</b><ul><li>Thorough understanding of the SOPs (Standard Operating Procedures) and related NielsenIQ fieldwork standards</li><li>
Ensure the overall quality and integrity of the data collected as per Nielsen standards</li><li>
Be unbiased, process driven and able to document outcomes accurately and objectively</li><li>
Provide an accurate measure of Interviewer performance and effectiveness</li><li>
Ensure that QC deliverables meet quality standards and project requirements.</li></ul></li></ul><ul><li><b>
Project Management</b><ul><li>
Align stakeholders on KPIs for tracking and non-tracking projects</li><li>
This role involves working with different departments and as part of a team, so excellent interpersonal and communication skills are important to work effectively with others</li></ul></li><li><ul><li>
Able to meet deadlines and follow-up on action items</li><li>
Identify and address data and/or project concerns while fieldwork is ongoing</li><li>
Confirm that data is collected in accordance with project requirements</li><li>
Able to conduct data quality analysis on the project.</li></ul></li><li><b>
Digital Agenda
</b><ul><li>Efficient use of various internal digital platforms.</li></ul></li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Graduate - Mathematics, Statistics, Economics, Business Administration</li><li>
Overall, 2 years&rsquo; experience in Market Research industry or a function that requires data analysis and interpretation</li><li>
Proficiency in MS word, Excel, and PowerPoint</li><li>
Fair knowledge of statistical tools and techniques will be an added advantage</li><li>
Strong and articulate verbal and written communication skills (English &amp; Arabic (preferred))</li><li>
Experience in project management</li><li>
Solid understanding of field interviewing processes, preferably in Market Research Agency</li><li>
Proactive and great team player with strong interpersonal skills</li><li>
Efficient time management, ability to multi-task and detail oriented.</li><li>
Recommend improvements in work processes within area of responsibility.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div>

QC Executive

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