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customer experience analyst

marketing senior analyst

PepsiCo

<div>
 
 Overview
 
 
 
 This role will be responsible for supporting the design, implementation, and ongoing management of PepsiCo&rsquo;s Consumer Data Platform (CDP) and First-Party (1P) Data Collection initiatives across the AMESA region, with a primary focus on Egypt, KSA, Pakistan, and South Africa.
 
 
 As a key link between PepsiCo&rsquo;s 1P data collection systems and our marketing agency partners, this role will ensure that the data we capture is effectively activated, optimized, and transformed into actionable insights&mdash;driving smarter marketing strategies and stronger consumer connections.
 
 
 
 Responsibilities
 
 
 
 We are looking for a dynamic and experienced Marketing Senior Specialist to join our team and support PepsiCo&rsquo;s digital transformation across the AMESA region. This role will be central in driving data acquisition, loyalty initiatives, CRM programs, and MarTech capabilities, ensuring our markets are future-ready and insights-driven.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Data Acquisition Management: Lead and oversee data acquisition initiatives across 7 markets (KSA, Egypt, Pakistan, Sub-Saharan Africa, Kuwait, Oman, UAE), ensuring consistency, quality, and compliance.
 </li>
 <li>
 Customer Data &amp; Analytics (cDNA): Lead the expansion of data activation across social, programmatic, and CRM channels in multiple markets, strengthening consumer connections through smart, data-driven strategies.
 </li>
 <li>
 Loyalty &amp; CRM: Manage and optimize Loyalty and CRM reporting and analysis programs across AMESA markets, delivering actionable insights that fuel consumer engagement and retention.
 </li>
 <li>
 MarTech Capabilities: Partner with global and regional teams to scale and enhance MarTech solutions, enabling advanced personalization, targeting, and measurement across the AMESA sector.
 </li>
 <li>
 Cross-Functional Collaboration: Collaborate with key stakeholders across Digital, Media, Sales, and Insights teams to integrate DX capabilities (e.g., Media2Shelf, Consumer Insights), ensuring business objectives are supported by data and technology.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in data analysis/engineering role with proven track record working with Salesforce
 
 
 </li>
 </ul>
 Marketing Cloud (ExactTarget) for AMPScripts or similar platform such as Responsys, Silverpop, Adobe
 
 
 Campaign, Eloqua, etc
 
 
 <ul>
 <li>
 2+ yrs of overall Digital Marketing experience
 </li>
 <li>
 Ensure successful rendering across a wide variety of basic infrastructure in Salesforce Marketing Cloud or similar platforms:
 
 
 </li>
 </ul>
 Data Extensions, Queries, Triggered Send Definitions, and Microsites
 
 
 <ul>
 <li>
 Experience working within a brand environment, with collaboration with agencies and marketers
 </li>
 <li>
 Knowledge of AMESA digital landscape is a plus
 </li>
 </ul>
</div>

Marketing Senior Analyst

Canonical

<div>
 Be the voice of Canonical
 
 
 We're on the lookout for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical's visibility among industry influencers and shape market perception.
 
 
 Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based around trusted open source.
 
 
 The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets.
 
 
 This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business.
 
 
 This is a senior position and sits in the communications team reporting to the Director of Communications.
 
 
 
 Location:
 
 
 This role will be based remotely in the EMEA region.
 
 
 
 What your day will look like
 
 
 <ul>
 <li>
 Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy
 </li>
 <li>
 Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products
 </li>
 <li>
 Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical's portfolio
 </li>
 <li>
 Craft and deliver compelling narratives about Canonical and its products in line with our company vision
 </li>
 <li>
 Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events
 </li>
 <li>
 Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend
 </li>
 <li>
 Proactively position the company in key analyst reports to drive recommendations and strengthen the company's brand
 </li>
 <li>
 Support the Director of Communications on Corporate Communications initiatives
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Extensive experience in market research, AR or communications
 </li>
 <li>
 Experience managing technology communications (agency or in-house) or AR programs
 </li>
 <li>
 A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs
 </li>
 <li>
 Experience of cloud/SaaS/open source technology an advantage
 </li>
 <li>
 An analytical eye and a good sense for the type of content that resonates best with analysts and other industry influencers
 </li>
 <li>
 Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
 </li>
 <li>
 Affinity for planning is a must, experience with project management tools like Jira is an advantage
 </li>
 <li>
 Background in product management or product marketing is a plus but not required
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 
 What we offer you
 
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
 
 
 🏠Fully remote working environment - we've been working remotely since 2004!
 
 
 📚Personal learning and development budget of 2,000USD per annum
 
 
 💰Annual compensation review
 
 
 🏆Recognition rewards
 
 
 🏝 Annual holiday leave
 
 
 👶Parental Leave
 
 
 🧑&zwj;💼Employee Assistance Programme
 
 
 🧳Opportunity to travel to new locations to meet colleagues at 'sprints'
 
 
 ✈️Priority Pass for travel and travel upgrades for long haul company events
 
 
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Senior Communications Manager - Analyst Relations

Majid Al Futtaim

<div>
 
 
 Role: Associate &ndash; Business Analyst
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 Drive data-driven decision-making across Operations, Marketing, and Commercial functions by delivering
 
 strategic insights, financial analysis, and performance optimization
 
 . This role is critical in shaping business strategies, improving profitability, and enabling sustainable growth in a fast-paced quick commerce environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic &amp; Financial Analysis
 
 
 <ul>
 <li>
 
 Own the financial analytics framework
 
 for key business units, including revenue, cost-to-serve, and margin analysis.
 </li>
 <li>
 Develop
 
 profitability models
 
 for new initiatives, campaigns, and operational changes to support ROI-driven decision-making.
 </li>
 <li>
 Partner with Finance and Commercial teams to
 
 forecast, budget, and track performance
 
 against financial targets.
 </li>
 <li>
 Identify
 
 cost optimization opportunities
 
 across fulfillment, last-mile, and marketing spend.
 </li>
 </ul>
 
 
 
 
 
 Performance Measurement &amp; Reporting
 
 
 <ul>
 <li>
 Utilize
 
 dashboards and reporting systems
 
 to monitor KPIs across Operations, Marketing, and Commercial teams.
 </li>
 <li>
 Deliver
 
 regular and ad hoc performance reports
 
 with actionable insights for senior leadership.
 </li>
 <li>
 Conduct
 
 variance analysis
 
 to explain deviations from targets and recommend corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Business Insights &amp; Decision Support
 
 
 <ul>
 <li>
 Create
 
 Category Management reports
 
 for weekly business reviews.
 </li>
 <li>
 Analyze
 
 customer behavior, order patterns, and market trends
 
 to inform pricing, assortment, and promotional strategies.
 </li>
 <li>
 Provide
 
 data-driven recommendations
 
 to improve operational efficiency, reduce costs, and enhance customer experience.
 </li>
 <li>
 Support
 
 strategic projects
 
 such as dark store optimization, last-mile efficiency, Marketplace, and new revenue streams.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 
 Collaborate
 
 with Operations, Marketing, and Commercial leaders, translating data into business strategies.
 </li>
 <li>
 Work with technology teams to
 
 enhance data flow
 
 and ensure accuracy and accessibility of key metrics.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Accuracy &amp; Timeliness of Reports
 </li>
 <li>
 Impact of Insights on Financial Performance (e.g., cost savings, revenue growth)
 </li>
 <li>
 Forecast Accuracy
 </li>
 <li>
 Operational Efficiency Improvements
 </li>
 </ul>
 
 
</div>

Associate Business Analyst

Frontier Academy

<div>
 
 Frontier Academy
 
 is expanding its talent pool and is currently supporting a Financial Advisory
 
 company
 
 in Egypt in recruiting a
 
 Senior
 
 
 Financial Analyst
 
 to join its growing finance team.
 
 
 
 Location:
 
 Egypt (Onsite)
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 About the Role:
 
 
 
 The Senior Financial Analyst will play a key role in supporting management with data-driven insights, performance analysis, and financial planning to enhance decision-making across the business.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Analysing macro and micro economic conditions, besides financial data
 </li>
 <li>
 Analyse industry-specific research reports
 </li>
 <li>
 Develop dynamic financial models
 </li>
 <li>
 Conduct a thorough financial analysis of balance sheets, income statements, and cash flow statements to understand the client or company's financial performance
 </li>
 <li>
 Identify trends and build robust forecasts
 </li>
 <li>
 Prepare storytelling, compelling reports that enable clients to make strategic decisions
 
 
 
 </li>
 </ul>
 
 Ideal Profile:
 
 
 
 <ul>
 <li>
 Bachelors degree in Finance (AFM/CFA level 1 is a plus)
 </li>
 <li>
 2-4 years of experience in financial analysis, preferably in construction or manufacturing.
 </li>
 <li>
 Strong Excel and financial modeling skills.
 </li>
 <li>
 Attention to detail, analytical mindset, and effective communication.
 
 
 
 </li>
 </ul>
 
 To apply:
 
 Send your CV through easy apply
 
 
 
 All applications are handled with complete confidentiality.
 
 
 
 
 Frontier Capital
 
 Building Capabilities. Unlocking Growth.
</div>

Senior Financial Analyst

SSC HR Solutions

<div>
 
 We are looking for a motivated Junior Operations Analyst to support the assessment and improvement of our clients' operational processes. This role involves supporting senior team members in analyzing customer operations, identifying areas for efficiency and quality enhancement, and contributing to the delivery of data-driven recommendations. You will work closely with senior consultants and client teams to gather information, perform structured analyses, and prepare clear presentations and reports.
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in conducting operational assessments across customer service, back-office workflows, and support processes
 </li>
 <li>
 Collect, validate, and analyze data from multiple sources (e.g., performance metrics, process documentation, interviews)
 </li>
 <li>
 Support the preparation of reports, dashboards, and presentations for internal stakeholders and clients
 </li>
 <li>
 Participate in meetings, workshops, and interviews with customer operation teams
 </li>
 <li>
 Help track ongoing performance metrics and follow up on implemented actions.
 </li>
 <li>
 Work collaboratively with project managers and senior analysts to ensure timely delivery of project tasks
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications &amp; Skills :
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Economics, Engineering, Data Analytics, or a related field (preferred)
 </li>
 <li>
 Strong analytical and problem-solving skills, with attention to detail
 </li>
 <li>
 Ability to work with data (Excel/Google Sheets required; familiarity with Power BI/Tableau is a plus)
 </li>
 <li>
 Excellent communication and presentation skills in English and Arabic.
 </li>
 <li>
 Previous internship or 1-2 years' experience in operations, consulting, customer service analysis, or process improvement is a plus (but fresh graduates with strong analytical aptitude will be considered)
 
 
 </li>
 </ul>
 
 Duration: 4 weeks total (1/2 weeks remote, 3/2 weeks onsite in Cairo)
 
 
 
 
 Junior Operations Analyst (qualitative research / process analysis background)
 
 
 Nationality:
 
 
 
 
 Native Egyptian
 
 
 Languages:
 
 
 
 
 Native Egyptian Speaker + second languages French &amp; English is a must.
 
</div>

Junior Operations Analyst

inDrive

<div>
 
 We are currently looking for a
 
 Senior Product Analyst
 
 to join our
 
 Intercity Team
 
 . The role involves taking ownership of the product and finding optimal solutions to make the user&ndash;product interaction more convenient and intuitive
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop and scale the classified business model platform via new features, finding points of growth, and prioritizing solutions
 </li>
 <li>
 Identify pain points in the product flow and propose solutions or process improvements
 </li>
 <li>
 Encourage data-driven decisions across Intercity and promote best practices in analytics and experimentation
 </li>
 <li>
 Collaborate with product, marketing, finance, and engineering teams to align analytics with business goals
 </li>
 <li>
 Generate and validate hypotheses to identify growth opportunities and explain findings to business and product stakeholders
 </li>
 <li>
 Investigate significant deviations in key metrics and identify growth points and business development directions
 </li>
 <li>
 Present analytical findings to key stakeholders, clearly explaining insights, impact, and recommendations
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 3 years of experience in data analytics or data science
 </li>
 <li>
 Analytical mindset: structured and critical thinking, with the ability to find a balance between resources spent and business impact
 </li>
 <li>
 Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series, and causal inference
 </li>
 <li>
 Proficiency in Python and data analysis libraries
 </li>
 <li>
 Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, and create analytical data marts
 </li>
 <li>
 Experience in creating BI reports (Plotly, Redash, Tableau)
 </li>
 <li>
 Professional working proficiency in Russian and English
 </li>
 </ul>
 
 
 
 
 
 Conditions &amp; Benefits
 
 
 <ul>
 <li>
 Stable salary, official employment
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Hybrid work mode and flexible schedule
 </li>
 <li>
 Access to professional counselling services including psychological, financial, and legal support
 </li>
 <li>
 Diverse internal training programs
 </li>
 <li>
 Partially or fully paid additional training courses
 </li>
 <li>
 All necessary work equipment
 </li>
 <li>
 A collaborative, borderless work culture with strong values
 </li>
 </ul>
</div>

Senior Product Analyst

<div>
 
 JOB TITLE
 
 
 
 Associate- Business Analyst | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Business Analyst role is responsible for building reports, analysing performance metrics, and generating actionable insights across the Operations, Marketing Communications, and Commercial departments.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Collect, process, and analyze data from diverse sources to create insightful reports.
 </li>
 <li>
 Develop regular and ad hoc reports to monitor key performance indicators (KPIs) for operations, marketing, content, and commercial teams.
 </li>
 <li>
 Present findings and recommendations to managers and VPs.
 </li>
 <li>
 Liaise with operations, marketing communications, and commercial teams to understand their requirements and provide data-driven insights.
 </li>
 <li>
 Identify trends, patterns, and areas for improvement in business processes and performance.
 </li>
 <li>
 Monitor industry trends, competitor activities, and consumer behavior to inform strategies.
 </li>
 <li>
 Assist in developing and updating dashboards to track market performance and consumer insights.
 </li>
 <li>
 Utilize data analytics tools to extract and present relevant data.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in related field is preferable.
 </li>
 <li>
 0-2 years in related function.
 </li>
 <li>
 Data driven and analytical.
 </li>
 <li>
 Attentive to details.
 </li>
 <li>
 Good problem-solving skills.
 </li>
 <li>
 Innovative and creative.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate- Business Analyst

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