customer operations executive Jobs in Istanbul

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marketplace operations executive

MediaMarkt Turkey

<div>
 
 We are looking for a Marketplace Operations Executive in our Marketplace Department with the qualifications below;
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Coordinate order, invoicing, and return operations
 </li>
 <li>
 Track and regularly report operational KPIs while developing process improvements
 </li>
 <li>
 Identify opportunities for improvement in operational processes and collaborate with different teams
 </li>
 <li>
 Regularly report metrics such as vendor performance, order flow, return rates, and SLA compliance
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Accounting, Economics, or a related field.
 </li>
 <li>
 Minimum 7 years of hands-on experience in marketplace operations.
 </li>
 <li>
 Experience in working with cross-functional teams (commercial, finance, logistics, customer service) to resolve operational bottlenecks and enhance efficiency.
 </li>
 <li>
 In-depth knowledge of ERP systems, integrator platforms, and marketplace operation tools
 </li>
 <li>
 Proficiency in Excel (pivot tables, advanced formulas, dashboards).
 </li>
 <li>
 Strong
 
 
 analytical mindset with the ability to interpret large datasets, identify patterns, and propose actionable improvements.
 </li>
 <li>
 Problem-solving and root cause analysis skills to proactively address operational challenges.
 </li>
 <li>
 Excellent communication skills in English.
 </li>
 </ul>
 
 
 
 
 In our journey which is driven with our goal of becoming the first choice as the trusted retailer for tailored solutions in a tech-driven world, we are growing rapidly with more than 100 stores today in Turkey. With the strength of MediaMarktSaturn Retail Group as the number one consumer electronics retailer in Europe, we bring technology together with our customers and make their lives easier with the services we offer. If you are a person who likes to think, speak with data and take action, it is time to join us!
 
 
 
 
 
 Sustainable growth is possible with equal opportunities and different perspectives. As MediaMarkt Turkey, we take care to avoid any discrimination such as race, religion, gender, sexual orientation, disability status. We think that all candidates who apply to us should have transparent, fair and equal rights. By trying to be a role model in our sector, we believe in the power of diversity and inclusion which help us to grow together.
 
 
 
 
 
 By applying to this job posting, you acknowledge that the individuals provided as references may be contacted for reference checks and their contact information has been shared with their knowledge and consent. You also consent to the retention of the information you provided to the Company during your job application for up to 1 year, for the purpose of assessing your suitability for similar positions that may arise in the future, after which it will be disposed of. If you are unable to fulfill the reference commitment or if you do not wish your resume to be retained, you may inform us.
 
 
 
 
 
 
 For detailed information regarding protection of your personal data you may access the following link:
 
 
 
 
 Ki&scedil;isel verilerinizin i&scedil;lenmesine dair ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in a&scedil;a&gbreve;&inodot;da link i&ccedil;erisinde yer alan ayd&inodot;nlatma bildirimimizi inceleyebilirsiniz;
 
 
 
 &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni
 
</div>

Marketplace Operations Executive

Armut

<div>Armut / Homerun is a leading local services marketplace with over 2 million professionals across over 26,000 services. We aim to make finding good quality, trusted providers easy by using the latest technologies and machine learning algorithms. We serve over 18 million customers with 99% customer satisfaction in 14 different countries with 3 different brands. We&rsquo;re accelerating our sustainable growth and increasing the number of operating countries in the EMEA region. 
 
Our strength is rooted in our core values: customer-first thinking, data-driven problem-solving, and continuous learning. These values enabled us to change the local services industry and we&rsquo;ll continue to do this on a global scale. We offer a world-class working environment where entrepreneurial spirits speed up their careers. 
 
Join us on our journey to be the EMEA leader in the local services marketplace! 
 
We are seeking an experienced Legal Counsel to join our team. This is a high-impact role, working closely with our leadership and product teams to ensure that our business grows responsibly, compliantly, and with strong legal foundations across multiple jurisdictions. 
 
What You'll Do<div><ul><li>
Strategic Advice: Deliver clear, pragmatic, and actionable legal counsel to internal stakeholders on contract frameworks, regulatory risks, and potential liabilities.</li><li>
Draft &amp; Review Legal Documents: Review, draft, and negotiate a wide range of contracts and legal documents.</li><li>
Cross-Functional Collaboration: Partner with the Executive Team, Finance, HR, and Administrative teams to ensure legal alignment across the organization. Demonstrate strong stakeholder management skills by effectively communicating legal requirements, conducting regular follow-ups, and coordinating with multiple internal and external parties to drive legal initiatives forward.</li><li>
Regulatory Guidance: Provide legal counsel for both domestic and international operations, ensuring compliance with laws and regulations across multiple jurisdictions. Focus on e-commerce regulations including consumer protection laws, electronic commerce laws, and cross-border trade compliance.</li><li>
Compliance Project Management: Personally lead and execute legal compliance projects from inception to completion, including regulatory assessments, policy implementations, and remediation initiatives.</li><li>
Liaison Role: Act as the bridge between external law firms and internal departments, ensuring smooth and effective collaboration.</li></ul>
Who You Are<ul><li>
LL.B. from a reputable university; bar admission in Turkey.</li><li>
Minimum 5-8 years of relevant experience in a fast-paced, global environment. Experience in e-commerce, technology, or digital business models is a plus.</li><li>
Strong background in Contract Law, Compliance, Data Protection, International Trade, and Labor Law.</li><li>
Proven track record of personally managing and executing legal compliance projects, with strong organizational and project management capabilities.</li><li>
Fluency in English (written &amp; spoken), with confidence working in international legal contexts.</li><li>
Exceptional communication, negotiation, stakeholder management, and problem-solving abilities.</li></ul></div>
Why Join Us<ul><li>
Competitive salary,</li><li>
An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment,</li><li>
Freedom to test, fail and test again in a fast-paced environment,</li><li>
Never-ending growth opportunities supported by learning &amp; development fund,</li><li>
Working environment where your success is not judged by a dress code or working hours,</li><li>
Extra vacation time, flexible working hours and the possibility to work from home,</li><li>
Beach days, theme nights, sports &amp; game events and any other social activity ideas you come up with!</li></ul><div> 

Our Hiring Process<ul><li>
Application: Send us your CV.</li><li>
Interview: Discuss your experience &amp; expectations.</li><li>
Case Study: Showcase your skills.</li><li>
Final Interview: Align on mutual goals and values.</li><li>
Welcome Aboard: Join the Homerun team!</li></ul> 
Diversity and Inclusion at Homerun 
We believe in a workplace where everyone feels valued and empowered. Our diverse team, hailing from various backgrounds, is the cornerstone of our success. We're committed to creating an inclusive environment for all employees, celebrating different perspectives and fostering a culture of respect.</div></div>

Legal Counsel

Armut Teknoloji AS

<div>Armut / Homerun is a leading local services marketplace with over 2 million professionals across over 26,000 services. We aim to make finding good quality, trusted providers easy by using the latest technologies and machine learning algorithms. We serve over 18 million customers with 99% customer satisfaction in 14 different countries with 3 different brands. We&rsquo;re accelerating our sustainable growth and increasing the number of operating countries in the EMEA region. 
 
Our strength is rooted in our core values: customer-first thinking, data-driven problem-solving, and continuous learning. These values enabled us to change the local services industry and we&rsquo;ll continue to do this on a global scale. We offer a world-class working environment where entrepreneurial spirits speed up their careers. 
 
Join us on our journey to be the EMEA leader in the local services marketplace! 
 
We are seeking an experienced Legal Counsel to join our team. This is a high-impact role, working closely with our leadership and product teams to ensure that our business grows responsibly, compliantly, and with strong legal foundations across multiple jurisdictions. 
 
What You'll Do<div><ul><li>
Strategic Advice: Deliver clear, pragmatic, and actionable legal counsel to internal stakeholders on contract frameworks, regulatory risks, and potential liabilities.</li><li>
Draft &amp; Review Legal Documents: Review, draft, and negotiate a wide range of contracts and legal documents.</li><li>
Cross-Functional Collaboration: Partner with the Executive Team, Finance, HR, and Administrative teams to ensure legal alignment across the organization. Demonstrate strong stakeholder management skills by effectively communicating legal requirements, conducting regular follow-ups, and coordinating with multiple internal and external parties to drive legal initiatives forward.</li><li>
Regulatory Guidance: Provide legal counsel for both domestic and international operations, ensuring compliance with laws and regulations across multiple jurisdictions. Focus on e-commerce regulations including consumer protection laws, electronic commerce laws, and cross-border trade compliance.</li><li>
Compliance Project Management: Personally lead and execute legal compliance projects from inception to completion, including regulatory assessments, policy implementations, and remediation initiatives.</li><li>
Liaison Role: Act as the bridge between external law firms and internal departments, ensuring smooth and effective collaboration.</li></ul>
Who You Are<ul><li>
LL.B. from a reputable university; bar admission in Turkey.</li><li>
Minimum 5-8 years of relevant experience in a fast-paced, global environment. Experience in e-commerce, technology, or digital business models is a plus.</li><li>
Strong background in Contract Law, Compliance, Data Protection, International Trade, and Labor Law.</li><li>
Proven track record of personally managing and executing legal compliance projects, with strong organizational and project management capabilities.</li><li>
Fluency in English (written &amp; spoken), with confidence working in international legal contexts.</li><li>
Exceptional communication, negotiation, stakeholder management, and problem-solving abilities.</li></ul></div>
Why Join Us<ul><li>
Competitive salary,</li><li>
An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment,</li><li>
Freedom to test, fail and test again in a fast-paced environment,</li><li>
Never-ending growth opportunities supported by learning &amp; development fund,</li><li>
Working environment where your success is not judged by a dress code or working hours,</li><li>
Extra vacation time, flexible working hours and the possibility to work from home,</li><li>
Beach days, theme nights, sports &amp; game events and any other social activity ideas you come up with!</li></ul><div> 

Our Hiring Process<ul><li>
Application: Send us your CV.</li><li>
Interview: Discuss your experience &amp; expectations.</li><li>
Case Study: Showcase your skills.</li><li>
Final Interview: Align on mutual goals and values.</li><li>
Welcome Aboard: Join the Homerun team!</li></ul> 
Diversity and Inclusion at Homerun 
We believe in a workplace where everyone feels valued and empowered. Our diverse team, hailing from various backgrounds, is the cornerstone of our success. We're committed to creating an inclusive environment for all employees, celebrating different perspectives and fostering a culture of respect.</div>
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Turna.com

<div>
 
 About Turna.com
 
 
 
 Turna.com is one of T&uuml;rkiye&rsquo;s top online travel agencies, offering flights, bus and ferry tickets, hotel bookings, and car rentals through a unified digital platform. We&rsquo;re scaling rapidly, evolving from start-up agility into enterprise-grade operations with a strong focus on user experience, reliability, and data-driven growth.
 
 
 
 The Opportunity
 
 
 
 We are establishing a
 
 
 Digital Product Management
 
 
 organization to strengthen how Turna defines, prioritizes, and delivers value through its digital products. As the
 
 
 Head of Digital Product Management
 
 
 , you will be the founding leader of this function, responsible for creating the vision, process, and governance model that connect business goals, customer needs, and technical delivery.
 
 
 
 
 This is a
 
 
 hands-on leadership role
 
 
 , reporting directly to the CTO. You&rsquo;ll personally shape the roadmap, drive prioritization governance, and build the foundation for a high-performing product management team as the company grows.
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 
 Define, establish, and own Turna&rsquo;s
 
 
 digital product strategy and roadmap
 
 
 , aligning business priorities with technical capabilities.
 
 </li>
 <li>
 
 Establish and operate
 
 
 product governance and prioritization processes
 
 
 that bring structure, transparency, and focus across the organization.
 
 </li>
 <li>
 
 Define and monitor success metrics including growth, conversion, retention, NPS, and App Store ratings.
 
 </li>
 <li>
 
 Continuously monitor local and global market dynamics, emerging trends in traveler behavior, and advancements in travel technology; identify opportunities and lead experimentation of innovative features that differentiate Turna and strengthen its competitive edge.
 
 </li>
 <li>
 
 Partner with
 
 
 Commercial, Marketing, and Customer Support
 
 
 teams to align product plans with commercial objectives, performance campaigns, and user feedback loops.
 
 </li>
 <li>
 
 Partner with
 
 
 Engineering, Data, and UX
 
 
 functions to translate insights into delivery priorities, ensuring measurable impact on growth, conversion, and customer experience.
 
 </li>
 <li>
 
 Build structured communication around product plans, updates, and outcomes; ensuring visibility and alignment across all stakeholders.
 
 </li>
 <li>
 
 Recruit, coach, and develop a product management team as the business scales.
 
 </li>
 </ul>
 
 
 
 
 Who You Are
 
 <ul>
 <li>
 
 8+ years in
 
 
 digital product management
 
 
 , including 3+ years in a leadership role within
 
 
 the travel industry (ideally a major OTA)
 
 
 , with additional
 
 
 e-commerce or marketplace experience a strong plus
 
 
 .
 
 </li>
 <li>
 
 Proven success managing large-scale
 
 
 B2C digital platforms
 
 
 and multi-channel ecosystems (web, mobile app, API).
 
 </li>
 <li>
 
 Deep understanding of
 
 
 Agile and OKR frameworks
 
 
 , backlog management, and prioritization tools (preferably
 
 
 Jira)
 
 
 .
 
 </li>
 <li>
 
 Advanced
 
 
 data-driven mindset
 
 
 : experienced in analytics, funnel optimization, performance monitoring and KPI tracking using
 
 
 Google Analytics 4 (GA4)
 
 
 ,
 
 
 Google Tag Manager (GTM)
 
 
 ,
 
 
 Google Data Studio / Looker Studio,
 
 
 
 
 elastic,
 
 
 
 
 kibana
 
 
 , and A/B testing tools.
 
 </li>
 <li>
 
 Comfortable working with
 
 
 UX research
 
 
 , usability testing, and
 
 
 design systems
 
 
 in collaboration with UI/UX teams using
 
 
 Figma
 
 
 .
 
 </li>
 <li>
 
 Familiar with
 
 
 API-first architectures
 
 
 , digital integration ecosystems (GDS, CDP, payment gateways), and collaboration with
 
 
 engineering and DevOps
 
 
 teams.
 
 </li>
 <li>
 
 Exceptional communication and stakeholder management skills, with the ability to translate between technical and business audiences fluently.
 
 </li>
 <li>
 
 Fluent in English and Turkish.
 
 </li>
 </ul>
 
 
 
 
 Why Join Turna
 
 <ul>
 <li>
 
 Build and lead the
 
 
 entire digital product management discipline
 
 
 from the ground up.
 
 </li>
 <li>
 
 Work closely with executive leadership on strategic and transformative initiatives.
 
 </li>
 <li>
 
 Influence company-wide priorities, roadmap decisions, and digital growth strategy.
 
 </li>
 <li>
 
 Hybrid structure offering flexibility, ownership, and direct impact on millions of users.
 
 </li>
 </ul>
 
 
 
</div>

Head of Digital Product

Trendyol Group

<div>
 
 
 About the Team
 
 
 
 At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.
 
 
 From seller experience to new market launches, we turn insights into action&mdash;fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together &mdash; as individuals and as a team.
 
 
 
 
 
 As a
 
 Category Professional,
 
 you&rsquo;ll be at the heart of our operations, acting as a crucial link between our suppliers and our customers. This role is a dynamic blend of data-driven strategy, collaborative communication, and hands-on project management. You&rsquo;ll be responsible for managing day-to-day campaigns and market trend analysis to provide the best possible experience for our customers.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Supporting the campaign preparation process with suppliers,
 </li>
 <li>
 Ensure broadcasting campaigns correctly and on time,
 </li>
 <li>
 Follow-up of new trends in the market and competitor analysis,
 </li>
 <li>
 Executing and also reporting all operational processes of the category team,
 </li>
 <li>
 Arranging coordination between other departments for the campaign process,
 </li>
 <li>
 Developing business relations with local brands and distributors of worldwide known brands in the retail sector,
 </li>
 <li>
 Seller Management; negotiations on trade-terms,
 </li>
 <li>
 Developing seller engagement with Marketplace team,
 </li>
 <li>
 Partnering with marketing and technology teams for the best shopping experience.
 </li>
 </ul>
 
 
 
 
 
 Expected Qualifications
 
 
 <ul>
 <li>
 University degree (preferably engineering, business administration and economy faculties)
 </li>
 <li>
 2-6 years of experience in category management or a related role with a focus on product management, key account management, trade marketing, and commercial operations,
 </li>
 <li>
 Exceptional communication, persuasion and team working skills,
 </li>
 <li>
 Strong problem solving and decision making skills,
 </li>
 <li>
 Project or process management experience is a plus,
 </li>
 <li>
 Able to work within a dynamic and fast-paced environment,
 </li>
 <li>
 Excellent verbal and written communication skills in English,
 </li>
 <li>
 High level analytical skills,
 </li>
 <li>
 Active user of MS Office programs,
 </li>
 <li>
 Data-driven decision-making: Proactive and curious, with a passion for exploring detail and using data to drive clarity and decision-making.
 </li>
 <li>
 Strong communication skills: Able to convey complex ideas in a simple and impactful way, with a genuine and thoughtful communication style.
 </li>
 <li>
 Collaborative approach: Builds effective relationships at all levels, valuing diverse perspectives.
 </li>
 <li>
 No military obligation for male candidates (completed or exempt).
 </li>
 <li>
 This position includes senior specialist and executive titles/roles.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 A hybrid working model with flexibility &mdash;
 
 a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 
 
 
 A customizable FlexBenefits budget &mdash;
 
 Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 
 
 
 Well-being support &mdash;
 
 Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
 
 
 
 Comprehensive wellbeing support &mdash;
 
 Take advantage of our extended health package, which includes annual mini health screenings, access to location-based in-house doctors, psychologist and dietitian support, and HPV vaccination coverage.
 
 
 
 Personalized training allowance and learning opportunities &mdash;
 
 Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 
 
 
 Responsibility from day one &mdash;
 
 Take full ownership from the start in a culture where every voice is heard and valued.
 
 
 
 A diverse, international team &mdash;
 
 Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 
 
 
 Opportunities to grow with the best &mdash;
 
 Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 
 
 
 Meaningful connections beyond tasks &mdash;
 
 Be part of team rituals, events, and social activities that help us stay connected and inspired.
 
 
 
 
 
 
 Take the Next Step
 
 
 
 If this role excites you, apply now and let&rsquo;s take the next step together.
 
 
 Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
 
</div>

Category Professionals

Dugun.com

<div>
 
 Dugun.com helps millions of couples plan their weddings and connect with thousands of vendors across Turkey and beyond. We&rsquo;re a dynamic, data-driven, and customer-obsessed team passionate about building technology that simplifies one of life&rsquo;s biggest milestones.
 
 
 As Turkey&rsquo;s #1 wedding marketplace and part of a rapidly growing regional ecosystem, we are expanding our growth marketing efforts across multiple channels, products, and markets.
 
 
 
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for an experienced
 
 Digital Growth Manager
 
 to lead data-driven user acquisition, conversion optimization, and retention initiatives across our digital platforms (web and app). You will play a key role in scaling our B2C and B2B growth &mdash; working closely with the marketing, product, and data teams to design, execute, and measure growth experiments that move the needle.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute
 
 growth strategies
 
 to drive user acquisition, activation, and retention.
 </li>
 <li>
 Coordinate &nbsp;
 
 paid performance campaigns
 
 (Google Ads, Meta, TikTok, and other digital channels) with dedicated SEM team
 </li>
 <li>
 Design and run
 
 A/B and multivariate experiments
 
 across landing pages, funnels, and app journeys.
 </li>
 <li>
 Collaborate with Product and Data teams to identify friction points and improve
 
 conversion rates (CRO)
 
 .
 </li>
 <li>
 Own
 
 marketing analytics dashboards
 
 , reporting on KPIs such as CAC, LTV, retention, and ROI.
 </li>
 <li>
 Implement
 
 marketing automation
 
 and lifecycle campaigns (email, push, SMS) to increase engagement.
 </li>
 <li>
 Stay ahead of digital trends, tools, and best practices to continuously improve marketing efficiency.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 4+ years of experience in growth roles (preferably in tech, SaaS, or marketplace businesses).
 </li>
 <li>
 Hands-on experience with
 
 analytics tools
 
 (GA4, Mixpanel, Adjust, Looker Studio, etc.).
 </li>
 <li>
 Proven ability to use
 
 data and experimentation
 
 to drive growth decisions.
 </li>
 <li>
 Experience with
 
 CRM and automation tools
 
 (e.g.,Insider, HubSpot, or similar).
 </li>
 <li>
 Analytical mindset, growth-oriented curiosity, and a bias for action.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Daily Meal Card
 </li>
 <li>
 Free Breakfast and Snacks
 </li>
 <li>
 On-site Doctor &amp; Dietitian
 </li>
 <li>
 Football &amp; Basketball Teams
 </li>
 <li>
 Unlimited Coffee at Dugun.com Caf&eacute;
 </li>
 <li>
 Happy Hours &amp; Team Events Throughout the Year
 </li>
 </ul>
 
 
 
</div>

Digital Growth Manager

Dream Games

<div>
 
 We are looking for an Executive Assistant to support our senior executive in organizing and coordinating his program.
 
 
 
 
 
 At Dream Games, all team members have a genuine chance to contribute to the final product and have an impact on the company. If you want to be a team member of a fast-growing company, you might be the person we are looking for!
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Understanding and awareness of the senior executive's needs and priorities to ensure daily operations run smoothly
 </li>
 <li>
 Organizing and scheduling appointments, maintaining an events calendar
 </li>
 <li>
 Arranging travel and accommodations
 </li>
 <li>
 Performing additional duties as assigned by the senior executive
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 3+ years of work experience, ideally with a technology company
 </li>
 <li>
 Excellent command of English
 </li>
 <li>
 Advanced in Microsoft Office
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 Excellent problem-solving skills
 </li>
 <li>
 Appreciation and understanding of teamwork
 </li>
 </ul>
</div>

Executive Assistant

Explore 507+ Marketplace operations executive in Istanbul this November. Find roles across top companies and apply now to boost your career.

507 marketplace operations executive jobs IN Istanbul

Marketplace Operations Executive

Legal Counsel

Legal Counsel

Head of Digital Product

Category Professionals

Digital Growth Manager

Executive Assistant