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customer service executive - media enabled services Jobs in Mumbai

customer service executive - media enabled services

marketing intern

media & pr executive

media pr executive

Adani Realty

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist Head of Media and Corporate Communication in developing comprehensive strategies for print, digital, broadcast and social media channels.
 </li>
 <li>
 Hands on in crafting well-researched content under strict deadlines. A background in print media with newsroom experience will be an added advantage.
 </li>
 <li>
 Drive brand architecture and messaging ensuring alignment with overall strategy, leadership voice and global presence.
 </li>
 <li>
 Conceptualise and execute high-impact integrated communication campaigns to amplify project milestones and various sustainability initiatives.
 </li>
 <li>
 Serve as brand custodian, responsible for reputation management and stakeholder perception - locally and internationally.
 </li>
 <li>
 Coordinate with PR agencies for events drafting press notes, and content for brochures, and other business collaterals.
 </li>
 <li>
 Organize and archive dossiers for quick retrieval and reference.
 </li>
 <li>
 Track media placements, monitor press clippings, and compile periodic reports on media outreach effectiveness and sentiment analysis.
 </li>
 <li>
 Work closely with senior team members to align crisis responses with corporate strategy.
 </li>
 <li>
 Must be a team player with an attitude to handle complex assignments with confidence and conviction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education Qualification:
 
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Communications, Public Relations, Journalism, or a related field.
 
 
 
 Work Experience (Range Of Years)
 
 
 
 10-15 Years
 
 
 
 Preferred Industry
 
 
 
 Experience in media relations, corporate communication, or public affairs.
 
 
 Strong background in traditional and digital media engagement, with a proven track record in managing PR campaigns.
 
 
 Experience working with political entities, government stakeholders, or advocacy groups preferred.
 
 
 Exceptional verbal and written communication skills, with fluency in English and regional languages (Tamil, Urdu, Marathi)
</div>

Media & PR Executive

Conran Design Group

<div>
 
 
 Role Overview
 
 
 
 
 
 
 Strategists at CDG are thinkers and doers who take ownership in translating data and the world around them into meaningful insights and actionable recommendations for clients. They apply analytical rigor, critical thinking, and creativity to solve complex brand and marketing issues. Working as part of a wider team, they review data, conduct analysis, uncover insights and prepare coherent and persuasive point of view and actionable recommendations for our clients. Strategists create lasting impact by demonstrating industry-leading thinking, entrepreneurial spirit, and restless intellectual curiosity in their everyday work.
 
 
 
 
 
 
 Job Duties &amp; Responsibilities
 
 
 
 
 
 
 &bull; Collaborate with strategy and creative teams to shape compelling brand narratives, including naming, copy direction, and storytelling across multiple branding projects.
 
 
 &bull; Conduct in-depth research, industry analysis, and trend-spotting to understand culture, consumer behavior, and market opportunities.
 
 
 &bull; Create and publish engaging social media content to drive traction, awareness, and audience engagement.
 
 
 &bull; Contribute to creative deliverables including brand strategy, naming exercises, and development of creative briefs.
 
 
 &bull; Manage multiple projects (5&ndash;6 at a time), balancing timelines and deliverables while working closely with cross-functional teams.
 
 
 &bull; Supports and partners with others to create thought leadership, frameworks, and processes
 
 
 &bull; Structures, analyses, and synthesizes primary and secondary research to generate actionable insights
 
 
 &bull; Provides a clear assessment of the future relationship between the client and their consumers
 
 
 &bull; Researches the client's business context and understands the client's decision criteria
 
 
 &bull; Owns and leads work streams, understanding how they impact the overall project
 
 
 &bull; Ability to start creating positioning, brand architecture and tone of voice hypotheses
 
 
 &bull; Integrates with other departments to steer brands into creative including creative briefings and reviews
 
 
 &bull; Stimulates and provokes new thinking that keeps us on our best game
 
 
 &bull; Leads interviews - internal, external, executive
 
 
 &bull; Strong presentation skills
 
 
 &bull; Tells a compelling story
 
 
 
 
 
 
 People and Team
 
 
 
 
 
 <ul>
 <li>
 Fosters communication and cohesion between internal teams and functions
 </li>
 <li>
 Has a good understanding of team interaction and roles of team members
 </li>
 <li>
 Participates and leads in workshops and other sessions to grow expertise in Positioning Maps, Opportunity Mapping, and other tools to identify business opportunities and solve clients&rsquo; business challenges
 </li>
 <li>
 Responsible for motivating project teams and working closely with creative and client service counterparts, forming a strong triumvirate
 </li>
 </ul>
 
 
 
 
 
 
 Competencies for Success
 
 
 
 
 
 <ul>
 <li>
 Strong balance of thought and action
 </li>
 <li>
 Familiar with brand strategy, brand naming, product and portfolio architecture, creative briefing, campaign messaging and design principles
 </li>
 <li>
 Excellent analytical, critical thinking, and problem-solving skills
 </li>
 <li>
 Solid understanding of how brands and businesses work, including the role of packaging, product/service innovation, sustainability and ecommerce.
 </li>
 <li>
 Meets challenges head-on and proactively solves for them; sees two-steps ahead
 </li>
 <li>
 Has high standards for work and impeccable attention to detail
 </li>
 <li>
 Capable of handling multiple and multidisciplinary projects
 </li>
 <li>
 Team-oriented across all levels and functions
 </li>
 <li>
 Ability to influence and inspire others with a strong bias for &ldquo;why not?&rdquo; to &ldquo;why?&rdquo;
 </li>
 <li>
 Ability to manage conflicting priorities
 </li>
 <li>
 Open-minded, inherently curious, and willing to share fresh perspectives in solving problems
 </li>
 <li>
 Knows the big picture, thinks about the present and the future; explores and presents possibilities
 </li>
 <li>
 Elevated sense of design, colour and aesthetic
 </li>
 <li>
 Keeps finger on the pulse of trends, design and technology
 </li>
 </ul>
 
 
 
 
 
 
 About Conran Design Group
 
 
 
 
 
 
 
 At Conran Design Group, we design better brands that positively transform how people think, feel, and experience the world. We collaborate with our clients to develop and activate meaningful brands and communications that matter. From research and insight-driven consultancy to effective and impactful delivery, we&rsquo;re specialists in strategy, communications, design and activation.
 
 
 
 
 
 With teams based in the UK, US and India, we are also an integrated part of one of the world&rsquo;s largest communications networks: Havas, owned by Vivendi. For more information, visit https://www.conrandesigngroup.com/ &amp; follow Conran Design Group on social media.
 
 
 
 
 
 
 
 About Havas Creative Network India
 
 
 
 
 
 
 
 Havas Creative Network India is the conglomerate of creative agencies and home to some of the most talented people in the disciplines of creativity, strategy, design, experiential, content, PR, CX and UX. Our extensive in-house capabilities across all communication disciplines and best-in-class partners allow it to create custom, purpose-built solutions that help drive clients&rsquo; businesses. Its ethos and philosophy are firmly within the global framework Meaningful Brands through which we make Meaningful Difference to consumers. It includes Havas Worldwide India (Creative), Havas CX India (customer experience), Havas People India (talent communication), Think Design (UI/UX), Conran Design Group Mumbai (branding &amp; design), PR Pundit Havas Red (PR), Shobiz (experiential marketing), Shobiz Exhibits (exhibitions), and Prose on Pixels
 
 
 (content-at-scale).
 
 
 
 
 
 For more information, visit https://in.havas.com/ &amp; follow @HavasCreativeIN on social media.
 
 
 
</div>

Client Servicing- Strategy & Packaging

Moe's Art

<div>
 
 We're seeking an Associate to manage the public relations and client servicing for Entertainment clients. The ideal candidate will manage the day-to-day operations for your clients - Formulate and implement monthly plans, strategize for events and activities, and cultivate relationships with media, influencers, and bloggers.
 
 
 
 
 
 
 Client Servicing:
 
 
 <ul>
 <li>
 Manage a portfolio of high-profile clients with confidence and maturity.
 </li>
 <li>
 Serve as the primary representative of the firm to clients, media, and vendor partners.
 </li>
 <li>
 Develop and maintain strong, positive relationships with clients and media contacts.
 </li>
 <li>
 Take full ownership of client accounts, ensuring you are fully informed on all relevant client details.
 </li>
 <li>
 Handle media interactions, prepare pitch notes, and proactively monitor opportunities for client placements
 </li>
 <li>
 Review and finalize all client documentation, including press releases, plans, and reports, in collaboration with your supervisor.
 </li>
 <li>
 Ensure strict adherence to all deadlines and client deliverables.
 </li>
 <li>
 Maintain regular communication with clients, providing updates and insights through various channels.
 </li>
 <li>
 Stay well-informed about industry developments that impact clients and use this knowledge to enhance client engagements.
 </li>
 </ul>
 
 
 
 
 
 Media &amp; Influencer Relations:
 
 
 <ul>
 <li>
 Represent both the client and the firm in all interactions with media and influencers.
 </li>
 <li>
 Analyze trends in traditional and digital media to identify new opportunities for client exposure.
 </li>
 <li>
 Monitor and analyze media coverage of your clients, ensuring comprehensive tracking.
 </li>
 <li>
 Conduct regular outreach to media and influencers, fostering positive relationships.
 </li>
 </ul>
 
 
 
 
 
 Documentation:
 
 
 <ul>
 <li>
 Ensure all client documentation is of the highest quality and free of errors.
 </li>
 <li>
 Develop content ranging from press releases, press notes, press snippets, listicles, spokesperson&rsquo;s responses, speeches, authored articles based on and accurately reflecting the brand&rsquo;s editorial messaging, objective, brand image, services, and offerings
 </li>
 </ul>
 
 
 
 
 
 Digital &amp; Social Media:
 
 
 <ul>
 <li>
 Demonstrate a strong understanding of visual communications, social media, and the digital landscape, integrating these channels into client programs effectively.
 </li>
 <li>
 Stay informed on emerging digital trends and technologies, applying them to client strategies as appropriate.
 </li>
 </ul>
 
 
 
 
 
 Partnerships:
 
 
 <ul>
 <li>
 Identify and pursue opportunities for client partnerships, sponsorships, and events on an ongoing basis.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor's degree in Public Relations, Communications, or related field
 
 
 &bull; 1 to 3 years of experience in PR preferably in the Entertainment industry
 
 
 &bull; Strong writing and verbal communication skills
 
 
 &bull; Excellent networking and relationship-building abilities
 
 
 &bull; Knowledge of the local market and media landscape
 
</div>

Associate Consultant

Tata Electronics

<div>
 
 
 Strategic Executive Assistant | Office of the C-Suite &amp; Leadership Strategy
 
 
 
 📍
 
 Location:
 
 Mumbai (Onsite, 6 days a week)
 
 
 
 
 
 We are seeking a highly organized, strategic, and business-savvy Executive Assistant to partner with our leadership team. This is a high-visibility role that goes far beyond administration &ndash; you will act as a strategic partner in shaping key initiatives, managing leadership priorities, and ensuring seamless execution across the organization.
 
 
 
 
 
 This opportunity is ideal for someone with prior experience working in a
 
 CEO/Founder&rsquo;s Office or C-Suite environment
 
 , who thrives in fast-paced, high-growth settings and is looking for a platform to make a real impact.
 
 
 
 
 
 👉
 
 Note:
 
 Only candidates with prior experience in a
 
 CEO
 
 /
 
 Founder&rsquo;s Office or directly supporting senior leadership
 
 should apply.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Act as a thought partner to senior leadership, supporting strategic planning, decision-making, and execution of key initiatives.
 </li>
 <li>
 Manage internal &amp; external leadership communications &ndash; presentations, speeches, reports, and high-impact content.
 </li>
 <li>
 Drive efficiency in leadership schedules through calendar, travel, and meeting management.
 </li>
 <li>
 Coordinate and follow up on strategic priorities &amp; action items across teams.
 </li>
 <li>
 Partner on corporate events, townhalls, and communications alongside the PR &amp; Events teams.
 </li>
 <li>
 Develop dashboards and performance reports to support data-driven decisions.
 </li>
 <li>
 Bring in process improvements to enhance operational effectiveness.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 MBA (Tier-1 preferred) with strong academic foundation.
 </li>
 <li>
 Open to applications from women professionals.
 </li>
 <li>
 Proven experience supporting a
 
 Founder or senior leadership
 
 in a fast-paced environment.
 </li>
 <li>
 Exceptional organization, prioritization, and communication skills.
 </li>
 <li>
 High levels of discretion, professionalism, and integrity.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, PowerPoint); exposure to reporting/dashboard tools is a plus.
 </li>
 <li>
 Ability to work onsite in Mumbai, 6 days a week.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Direct access and exposure to
 
 C-Suite leadership
 
 .
 </li>
 <li>
 Work on
 
 strategic, high-impact projects
 
 with visibility across the organization.
 </li>
 <li>
 Tremendous
 
 career growth potential
 
 in a rapidly growing semiconductor/electronics company.
 </li>
 <li>
 A role that combines
 
 strategic collaboration, executive management, and business insight
 
 .
 </li>
 </ul>
 
 
</div>

Strategic Executive Assistant | Office of the C-Suite & Leadership Strategy

<div>
 
 
 About BDO India
 
 
 
 BDO India LLP is the India member firm of BDO International. BDO India offers strategic, operational, accounting, tax &amp; regulatory, digital advisory and assistance for both domestic and international organisations across a range of industries. We are led by more than 300 Partners &amp; Directors with a team of over 11000 professionals operating across 14 cities &ndash; Ahmedabad, Bengaluru, Bhopal, Chandigarh, Chennai, Coimbatore, Hyderabad, Goa, Kochi, Kolkata, Mumbai, New Delhi-Gurugram and Pune. We take pride in our service portfolio on the backing of a rich blend of experience and expertise, bringing to the fore a work culture that is both client-centric and knowledge-driven. Our portfolio is backed by a partner-driven approach to offer tailor-made solutions ensuring quality excellence &amp; time efficiencies.
 
 
 
 
 
 
 About Marketing &amp; Communication
 
 
 
 Aligned with the guidelines shared by BDO Global, our team of Marketing and Communication executives work together to enhance the brand value of BDO in India. We work together with service line teams, to take to market new offerings through innovative and engaging campaigns and from a corporate perspective remain a custodian of the brand and strategise to enhance its visibility. Leveraging new techniques of marketing and communications, our team works across diverse avenues including design, digital, events, PR, content and communications.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 Content Creation:
 
 
 <ul>
 <li>
 Develop comprehensive content strategies aligned with organisational goals and target audience preferences.
 </li>
 <li>
 Generate high-quality, original content that resonates with the target audience across various formats, including articles, blogs, videos, infographics, and podcasts.
 </li>
 <li>
 Conduct thorough research on industry trends, competitor activities, and audience demographics to aid content development.
 </li>
 <li>
 Collaborate with internal stakeholders, subject matter experts, and external partners to gather insights and ensure content accuracy and relevance.
 </li>
 </ul>
 
 
 
 
 
 Strategic Communication Management:
 
 
 <ul>
 <li>
 Craft clear and impactful messaging for internal and external communications, including press releases, executive communications, and company announcements.
 </li>
 <li>
 Develop crisis communication plans and protocols to effectively manage and mitigate reputational risks.
 </li>
 <li>
 Maintain brand voice and tone guidelines per existing brand guidelines to ensure consistency across all communication channels.
 </li>
 <li>
 Monitor and analyse communication metrics to measure the effectiveness of messaging strategies and make data-driven adjustments as necessary.
 </li>
 </ul>
 
 
 
 
 
 Social Media Engagement and Campaigning:
 
 
 <ul>
 <li>
 Adept with social media platforms for understanding trends and ideating on new social media campaigns, to enhance engagement.
 </li>
 <li>
 Drive social media engagement and community growth through compelling content, interactive campaigns, and strategic audience targeting.
 </li>
 <li>
 Monitor social media channels for trends, conversations, and opportunities to participate in relevant discussions and amplify brand messaging.
 </li>
 </ul>
 
 
 
 
 
 Content Architecture Design:
 
 
 <ul>
 <li>
 Define and implement content architecture frameworks for websites, mobile apps, and other digital platforms to enhance user experience and navigation.
 </li>
 <li>
 Collaborate with UX/UI designers and developers to integrate content structures seamlessly into digital products and platforms.
 </li>
 <li>
 Conduct usability testing and gather user feedback to iteratively improve content architecture and information hierarchy.
 </li>
 </ul>
 
 
 
 
 
 Campaign Conceptualization and Coordination:
 
 
 <ul>
 <li>
 Lead cross-functional teams in the development and execution of integrated marketing campaigns, including branding initiatives, product launches, etc.
 </li>
 <li>
 Monitor campaign performance metrics, such as reach, engagement, and conversion rates, and optimise strategies for maximum impact and ROI.
 </li>
 </ul>
 
 
 
 
 
 Content Editing and Enhancement:
 
 
 <ul>
 <li>
 Manage comprehensive content audits with the team to identify gaps, inconsistencies, and opportunities for optimisation.
 </li>
 <li>
 Oversee and guide the team on content alignment for grammar, style, clarity, and accuracy, ensuring adherence to brand guidelines and editorial standards.
 </li>
 <li>
 Provide constructive feedback and guidance to content creators to elevate the quality and effectiveness of their work.
 </li>
 <li>
 Implement SEO best practices to optimise content for search visibility and organic traffic growth.
 </li>
 </ul>
 
 
 
 
 
 Adaptability in High-Pressure Environments:
 
 
 <ul>
 <li>
 Thrive in dynamic and fast-paced environments, managing multiple projects simultaneously while maintaining attention to detail and meeting tight deadlines.
 </li>
 <li>
 Remain agile and flexible in responding to evolving business priorities, industry trends, and customer feedback.
 </li>
 <li>
 Demonstrate resilience and composure under pressure, problem-solving effectively and maintaining a positive attitude in challenging situations.
 </li>
 </ul>
 
 
 
 
 
 Utilization of AI Tools for Content Optimization:
 
 
 <ul>
 <li>
 Leverage artificial intelligence and machine learning algorithms to analyse content performance, predict audience preferences, and personalise recommendations.
 </li>
 <li>
 Explore and experiment with emerging AI technologies, such as natural language generation (NLG) and content generation algorithms, to streamline content production processes and enhance creativity.
 </li>
 </ul>
 
 
 
 
 
 Project Management
 
 
 <ul>
 <li>
 Hands-on in leading projects with business teams, providing support from content as well as overall marketing perspective.
 </li>
 <li>
 Ability to manage and execute end-to-end campaigns independently with business, corporate and leadership teams including outlining content agendas, aligning stakeholders, executing programmes, etc.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Master&rsquo;s degree in English, Literature, Business Administration, Communications, Mass Media, Journalism, Marketing, Design, Fine Arts, or Visual Communication (or a related field).
 </li>
 <li>
 Minimum 10&ndash;11 years of professional experience in a corporate environment in creative/communications/branding/design management roles.
 </li>
 </ul>
</div>

Content Manager

Mirchi

<div>
 
 
 
 KEY RESPONSIBITILES:
 
 
 
 
 
 
 <ul>
 <li>
 To ensure revenue generation for the company
 </li>
 <li>
 Making sales calls
 </li>
 <li>
 Preparing client proposals &amp; presentations
 </li>
 <li>
 Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly
 </li>
 <li>
 Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc.
 </li>
 <li>
 Maintain strong relationships with clients and agencies in the person&rsquo;s portfolio
 </li>
 <li>
 Market Information
 </li>
 <li>
 Conducting competition tracking and monitoring on frequent basis
 </li>
 <li>
 Understand in detail about client spends at a brand level and then develop Go to Market approach
 </li>
 <li>
 To look at broader perspective, think through ideas and create solutions for clients via upselling &amp; cross selling of various properties
 </li>
 <li>
 Media Tracking to generate prospects
 </li>
 <li>
 Provide written brief to programming for the spot / commercial based on inputs from client / agency
 </li>
 <li>
 Ensure that ROs and TOs are appropriately generated and the spots are scheduled accordingly (through the sales coordinator and scheduler)
 </li>
 <li>
 Ensure the pricing is maintained as per stipulated target
 </li>
 <li>
 Work to bring the core brand creative to life by designing a multimedia solutions interactive campaigns for clients including On ground, Digital, Content, Media and PR
 </li>
 <li>
 Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment
 </li>
 </ul>
 
 
 
 
 
 
 INTERNAL STAKEHOLDER MANAGEMENT:
 
 
 
 <ul>
 <li>
 Content Team, Finance, Scheduling, Corp Office etc
 </li>
 </ul>
 
 
 
 
 
 
 TECHNICAL SKILLS &amp; QUALIFICATION REQUIRED
 
 
 
 :
 
 
 <ul>
 <li>
 MBA / PGDM with 1-4 years of experience in Sales &amp; Marketing from any Industry
 </li>
 </ul>
 
 
 
 
 
 
 PERSONAL ATTRIBUTES:
 
 
 
 <ul>
 <li>
 Collaboration
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Strong branding focus
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Understanding of local market &amp; language is mandatory
 </li>
 <li>
 Must be willing to travel locally for client meetings
 </li>
 </ul>
</div>

Advertising Sales Assistant

The Face Shop India Official

<div>
 
 
 Holistique Beauty
 
 is an international skincare business, and
 
 The Face Shop
 
 is one of our esteemed brands. We are dedicated to delivering high-quality skincare products to enhance our customers' beauty and well-being. We are currently seeking a
 
 Brand Executive
 
 with
 
 1+ year
 
 of experience who will focus on Social &amp; Digital Media Marketing with some involvement in overall marketing. The ideal candidate should have a proven track record in marketing, preferably within the skincare or beauty industry.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 
 Social Media Management
 
 : Create engaging content, Maintain content calendar, Monitor and engage with the community, Collaborate with design team
 </li>
 <li>
 
 Content Creation:
 
 Write tailored blog posts and captions, Conduct photoshoots for content
 </li>
 <li>
 
 Community Engagement:
 
 Foster an active online community, Execute social media campaigns and contests
 </li>
 <li>
 
 Digital Advertising
 
 : Assist in planning and executing ad campaigns, Create website banners, emailers &amp; other required content
 </li>
 <li>
 
 Analytics and Reporting
 
 : Track key performance metrics, Provide insights for strategy enhancement
 </li>
 </ol>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing or related field
 </li>
 <li>
 1+ year of social media marketing experience
 </li>
 <li>
 Proficiency in social media and digital advertising
 </li>
 <li>
 Passion for skincare and beauty (a plus)
 </li>
 <li>
 Strong analytical and data visualization skills.
 </li>
 <li>
 Excellent communication and writing skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 </ul>
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 <ul>
 <li>
 Work with industry-leading marketing professionals and gain valuable insights.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Location - Worli, Mumbai
 
 
 
 (Candidates residing in Mumbai or willing to relocate to Mumbai can apply)
 
 
 
 
 
 
 Brand Website:
 
 https://thefaceshop.in/
 
</div>

Brand Executive

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