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admin coordinator - reception Jobs in Abu Dhabi United Arab Emirates

admin coordinator - reception

medical receptionist

Add care Medical center

We are looking for a female receptionist to join our medical center in Abu Dhabi. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment and smooth administrative operations. Candidates must have experience with Electronic Medical Records (EMR) systems and medical insurance procedures in the UAE healthcare sector.Key Responsibilities:<ul><li>Greet and assist patients and visitors in a professional and courteous manner.</li><li>Manage patient appointments, scheduling, confirmations, and follow-ups.</li><li>Register new patients and update existing records accurately in the EMR system.</li><li>Handle patient check-in and check-out processes efficiently.</li><li>Verify insurance coverage, process insurance approvals, and coordinate claims.</li><li>Maintain accurate and confidential patient records in compliance with clinic policies and UAE healthcare regulations.</li><li>Answer phone calls, respond to inquiries, and direct calls to appropriate staff.</li><li>Collect payments, issue receipts, and maintain daily cash records.</li><li>Support doctors and nurses with administrative tasks as required.</li><li>Maintain an organized and welcoming reception area.</li></ul>Requirements:<ul><li>Female candidates only (as per clinic requirement).</li><li>Currently based in Abu Dhabi or willing to relocate.</li><li>Minimum 2 years of experience as a receptionist in a medical or healthcare facility.</li><li>Strong working knowledge of EMR systems (e.g., Cortex, Dok32, etc.).</li><li>Proven experience with medical insurance processes &ndash; eligibility verification, approvals, and claims submission.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in English (Arabic is an advantage).</li><li>Professional appearance and patient-oriented attitude.</li><li>Proficient in MS Office and general computer applications.</li></ul>Working Hours:Full-time, as per UAE labor law and clinic operational schedule (may include weekends or shifts if required).Salary &amp; Benefits:<ul><li>Competitive salary based on experience.</li><li>Health insurance and benefits as per UAE labor law.</li><li>Paid annual leave and public holidays.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1575;&#1574;&#1605;

Receptionist-(Arabic Female)

Dr Firas Dental & Orthodontic Center

General Description:This role plays an important role in ensuring that any patient who visits the center is given the highest level of service. Also, the job role will act as a bridge between the patient and the medical operation team, responsible for the management of patient&rsquo;s appointment.Responsibilities<ul><li>Greet and welcome the patient to the center.</li><li>Register patient information on the system as per the center&rsquo;s protocol.</li><li>Verify and update patient&rsquo;s information and assist them to complete all necessary forms and enter them onto the system.</li><li>Check the daily appointment schedule of the assigned dentist and schedule patients&rsquo; appointments accordingly.</li><li>Check notes made by the dentist before making the booking or giving an update to the patient.</li><li>Ensure that medical insurance is approved before confirming the appointment with the patient.</li><li>Call and reschedule those patients who missed their appointment.</li><li>Fill in cancelled and no-show appointment.</li><li>Confirm upcoming appointment and provide update to the assigned dentist.</li><li>Answer and manage other incoming calls.</li><li>Maintain and manage patient records up to date.</li><li>Provide updates to patients in case there are changes in their appointment</li></ul>Job Type: Full-timeExperience:<ul><li>dental call center: 1 year (Required)</li><li>Arabic and English Speaker is a must</li></ul>Job Type: Full-timeExperience:<ul><li>DENTAL: 2 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

CALL CENTER AGENT with Dental Experience

NMC Health plc

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedure
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements</div>
 <div>College Degree/Diploma - Any discipline or related fields</div>

Patient Admin Executive

<div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements.</div>
 <div>College Diploma - Any discipline or related fields.</div>

Patient Admin Executive - UAE National

PILATES STUDIO

Location: Abu Dhabi Job Type: Full-time Ladies-Only Pilates Studio &amp; Wellness HubRole Overview A ladies-only Pilates studio and wellness hub is looking for a female receptionist to join the team. The receptionist will be the face of the space, ensuring a warm welcome, smooth daily flow, and excellent client experience.Key Responsibilities<ul><li>Assist in managing class schedules and bookings through Glofox.</li><li>Welcome clients, handle check-ins, and respond to inquiries.</li><li>Prepare basic F&amp;B items (coffee, matcha, juices).</li><li>Supervise and maintain the cleanliness and readiness of all areas.</li><li>Support the sale of packages and memberships by explaining offers and pricing.</li><li>Assist with marketing campaigns, social media activities, and promotions.</li><li>Follow up with clients, gather feedback, and support customer engagement.</li><li>Help organize small events, challenges, and community activities.</li><li>Manage WhatsApp, phone calls, and emails in a professional manner.</li></ul>Requirements<ul><li>Female candidates only (ladies-only space).</li><li>Experience with fitness booking systems (Glofox preferred).</li><li>Strong communication and customer service skills.</li><li>Presentable, organized, proactive, and able to multitask.</li><li>Basic food &amp; beverage preparation skills.</li><li>Friendly, positive, and passionate about wellness and hospitality.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per month

Receptionist / Front Desk Coordinator (Female Only)

SJ Abed General Enterprises Ltd.

Job Title: Admin / ReceptionistJob Summary:We're seeking a highly organized and detail-oriented Admin / Receptionist Coordinator to provide administrative support to our team. The successful candidate will be responsible for managing day-to-day administrative tasks, ensuring proper track of check in &amp; check out data &amp; maintaining a high level of organization.Key Responsibilities:- Manage check in &amp; out records in the Camp- Handle correspondence, emails, and phone calls- Maintain accurate records and databases- Prepare reports, presentations, and other documents- Coordinate joining arrangements and schedules- Provide support for events and meetings- Maintain office supplies and inventory- Ensure confidentiality and handle sensitive information with discretionRequirements:- High school diploma or equivalent required; degree in Business Administration or related field preferred- 1-2 years of administrative experience- Excellent communication and organizational skills- Proficient in Microsoft Office and Google Suite- Ability to work independently and as part of a teamSkills:- Time management and prioritization- Attention to detail and accuracy- Excellent communication and interpersonal skills- Ability to maintain confidentiality- Proficient in office software and technologyJob Types: Full-time, PermanentPay: From AED2,000.00 per monthExperience:<ul><li>Catering: 2 years (Required)</li></ul>

Admin Coordinator - Reception

Al barakah

Position SummaryAs the first point of contact for all visitors, members, and staff, the Gym Front Desk Receptionist ensures a smooth, welcoming, and organized experience for everyone. This role is key in managing administrative duties, promoting gym services, maintaining accurate member records, and providing exceptional customer service. The receptionist plays a crucial role in maintaining the gym&rsquo;s positive image by offering friendly and professional support to all members.Key Responsibilities<ul><li>Greet and welcome members and guests with a friendly and professional manner.</li><li>Respond to inquiries about gym services, membership options, class schedules, and policies.</li><li>Address member concerns and resolve issues promptly, escalating to management if necessary.</li><li>Ensure members are checked in efficiently and maintain a positive atmosphere.</li><li>Answer phone calls, emails, and messages, providing necessary information or redirecting to the appropriate department.</li><li>Handle membership sign-ups, cancellations, and renewals, updating the system as needed.</li><li>Maintain accurate records of member information, transactions, and class attendance.</li><li>Process payments for memberships, classes, merchandise, or other services offered.</li><li>Monitor the cleanliness and safety of the front desk area and surrounding spaces.</li><li>Ensure the gym environment is welcoming and organized.</li><li>Assist in scheduling appointments, personal training sessions, or classes as needed.</li><li>Promote gym services, products, and upcoming events to members and prospects.</li><li>Help upsell memberships, personal training sessions, or special offers.</li><li>Track and report on membership sales, inquiries, and conversions.</li><li>Work closely with other gym staff, including trainers, management, and janitorial teams, to ensure smooth operation.</li><li>Assist with administrative projects or events organized by the gym.</li><li>Contribute to creating a positive, friendly, and professional work environment.</li></ul>Position Requirements:<ul><li>High school diploma or equivalent; additional certifications or training in customer service or hospitality is a plus.</li><li>Previous experience in a customer service or receptionist role, preferably in a gym or fitness centre.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Strong organizational skills with attention to detail.</li><li>Proficiency in basic computer skills (e.g., Microsoft Office, gym management software).</li><li>Friendly, approachable, and professional manner.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays, if needed.</li></ul>Job Type: Full-time

Front Desk Receptionist

Explore 493+ Medical receptionist in Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.