merchant relations manager

Halan - حالا

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 
 We are seeking a dedicated and results-oriented Partnerships Executive to join our expanding team. The ideal candidate will be responsible for identifying, acquiring, and managing merchant partners to support the company&rsquo;s growth objectives. This role involves developing long-term partnerships, ensuring effective collaboration between stakeholders, and driving strong commercial performance.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 
 <li>
 
 Identify, approach, and secure new merchant partners across assigned sectors.
 
 </li>
 
 <li>
 
 Develop and maintain long-term, productive relationships with existing merchant partners.
 
 </li>
 
 <li>
 
 Negotiate commercial terms and oversee all aspects of partnership onboarding.
 
 </li>
 
 <li>
 
 Provide merchants with guidance on consumer finance offerings and partnership solutions.
 
 </li>
 
 <li>
 
 Coordinate and support campaign activations, offers, and promotional initiatives to enhance performance.
 
 </li>
 
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 Monitor merchant activity and ensure achievement of sales, revenue, and activation targets.
 
 </li>
 
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 Act as the main point of contact for merchant support, inquiries, and issue resolution.
 
 </li>
 
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 Collaborate closely with internal teams including Marketing, Product, Risk, and Operations to deliver tailored solutions.
 
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 Gather and communicate merchant feedback and market intelligence to support strategy enhancement.
 
 </li>
 
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 Prepare and present regular reports on merchant acquisition progress and performance metrics.
 
 </li>
 
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 
 </li>
 
 <li>
 
 1&ndash;3 years of experience in partnerships, business development, or account management (preferably in financial services, fintech, or retail).
 
 </li>
 
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 Strong negotiation and relationship management capabilities.
 
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 Excellent communication, presentation, and stakeholder engagement skills.
 
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 Analytical approach with strong attention to detail and commercial performance metrics.
 
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 Ability to work effectively across functions and manage multiple priorities simultaneously.
 
 </li>
 </ul>
</div>

Partnerships Executive

Dsquares

<div>
 Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.
 
 
 
 Our People is our Brand - Developing seamless loyalty solutions is only possible when we've got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
 
 
 
 
 About The Role
 
 
 
 As a
 
 Partners Relationship Executive
 
 , your primary responsibility will be to establish and nurture strong partnerships with merchants for our client loyalty programs. You will play a crucial role in building a robust network of merchants by receiving and responding to partnership requests. Your expertise in identifying high-value merchants and implementing revenue-increasing strategies will be essential in advising our commercial units.
 
 
 Collaboration with the Partnerships team will be a key aspect of your role. You will work closely with them to ensure the timely delivery of merchant deals, aligning with the needs of our clients. Additionally, you will liaise with our Legal department to review and revise merchant contracts, ensuring they meet the necessary requirements and are compliant.
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Receive requests and build a strong network of merchants for client loyalty programs
 </li>
 <li>
 Advise commercial units on high-value merchants and revenue-increasing strategies
 </li>
 <li>
 Coordinate with the Partnerships team to deliver timely merchant deals
 </li>
 <li>
 Review and revise merchant contracts with Legal department
 </li>
 <li>
 Prepare tailored communication materials and support the Partnerships team
 </li>
 <li>
 Monitor and improve merchant performance in ongoing projects
 </li>
 <li>
 Conduct regular performance reviews, track payments, and focus on revenue growth
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 0:2 years of experience in Account Management, Marketing, or Sales
 </li>
 <li>
 Graduates from any related discipline are welcome to apply
 </li>
 <li>
 Proficiency in spoken and written English is essential
 </li>
 <li>
 Excellent skills in using Microsoft Office applications are required
 </li>
 <li>
 Strong communication and negotiation skills are a must
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Medical Insurance &amp; life cover
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 <li>
 Transportation &amp; Mobile Allowance Benefit
 </li>
 <li>
 Annual profit share
 </li>
 <li>
 Hybrid working environment
 </li>
 <li>
 Inclusive working environment with enhanced maternity and paternity benefits
 </li>
 <li>
 Work and organizational culture which values learning
 </li>
 <li>
 Regular perks such as company social, wellbeing &amp; CSR events
 </li>
 <li>
 Your Birthday Off
 </li>
 <li>
 Extra day of leave for every year of completion
 </li>
 </ul>
</div>

Partners Relationship Executive

dsquares

<div>Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers&rsquo; loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.
Our People is our Brand - Developing seamless loyalty solutions is only possible when we&rsquo;ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
About The Role
As a Partners Relationship Executive, your primary responsibility will be to establish and nurture strong partnerships with merchants for our client loyalty programs. You will play a crucial role in building a robust network of merchants by receiving and responding to partnership requests. Your expertise in identifying high-value merchants and implementing revenue-increasing strategies will be essential in advising our commercial units. 
Collaboration with the Partnerships team will be a key aspect of your role. You will work closely with them to ensure the timely delivery of merchant deals, aligning with the needs of our clients. Additionally, you will liaise with our Legal department to review and revise merchant contracts, ensuring they meet the necessary requirements and are compliant.
Key Duties &amp; Responsibilities<ul>
<li>
Receive requests and build a strong network of merchants for client loyalty programs.</li>
<li>Advise commercial units on high-value merchants and revenue-increasing strategies.</li>
<li>Coordinate with the Partnerships team to deliver timely merchant deals.</li>
<li>Review and revise merchant contracts with Legal department.</li>
<li>Prepare tailored communication materials and support the Partnerships team.</li>
<li>Monitor and improve merchant performance in ongoing projects.</li>
<li>Conduct regular performance reviews, track payments, and focus on revenue growth.</li>
</ul>
Requirements<ul><li>0:2 years of experience in Account Management, Marketing, or Sales.</li><li>Graduates from any related discipline are welcome to apply.</li><li>Proficiency in spoken and written English is essential.</li><li>Excellent skills in using Microsoft Office applications are required.</li><li>Strong communication and negotiation skills are a must.</li></ul>
Benefits<ul><li>Private Medical Insurance &amp; life cover.</li><li>Transportation &amp; Mobile Allowance Benefit.</li><li>Annual profit share.</li><li>Hybrid working environment.</li><li>Inclusive working environment with enhanced maternity and paternity benefits.</li><li>Work and organizational culture which values learning.</li><li>Regular perks such as company social, wellbeing &amp; CSR events.</li><li>Your Birthday Off.</li><li>Extra day of leave for every year of completion.</li></ul></div>

Tamara

As a B2B Content Manager, you will be responsible for creating and managing all merchant communication strategies, ensuring clear, impactful, and timely messaging. You will work closely with internal teams (and contractors) to craft compelling content, manage proactive and reactive communications, and drive product marketing initiatives.
 Key Responsibilities 
<ul>
<li> Merchant Communication Strategy: Develop and execute a structured communication plan for SMB merchants, covering product updates, campaigns, and support initiatives.</li>
<li> Proactive &amp; Reactive Communications: Manage merchant outreach, respond to major issues or concerns, and ensure transparency in messaging.</li>
<li> Product Marketing Execution: Work closely with product teams to ensure clear and effective positioning of Tamara s offerings.</li>
<li> Content Development &amp; Management: Create compelling B2B content, including newsletters, FAQs, and training materials to enhance merchant engagement.</li>
<li> Cross-Functional Collaboration: Align with sales, growth, and product teams to drive unified messaging and impactful campaigns.</li>
</ul>

B2B Content Manager

FULLBEAUTY Brands

<div><div>FULLBEAUTY Brands&trade; is the premier fashion and lifestyle destination for the plus size customer. We are an online and catalog marketplace offering a curated collection of the finest family of plus size brands and thousands of products.</div><div></div><div> 
POSITION SUMMARY:</div><div>
The Assistant Merchant will be responsible for managing samples and assisting in phases of product selection for their designated brand/product category. The Assistant Merchandiser will play a part in the product development process by working alongside the Merchant/Senior Merchant. The Assistant Merchandiser will also be responsible for pulling reports and analyzing merchandising KPIs for both catalog and web.</div><div></div><div> 
PRIMARY RESPONSIBILITIES:</div><ul><li>
Open, organize, and maintain all inbound samples</li><li>
Create, track and update sample management lists</li><li>
Set up sample items in advance of merchant meetings or on as needed basis</li><li>
Support the Merchandise Manager/Senior Merchandise Manager in all phases of product selection and development for both catalog and web</li><li>
Interact daily with cross-functional teams to coordinate merchandising objectives and support collaboration</li><li>
Conduct competitive research by shopping catalog and retail competition to identify key items and trends</li><li>
Assist Merchandise Manager/Senior Merchandise Manager in the reporting of business results and Key Performance Indicators</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
Bachelor&rsquo;s degree in fashion merchandising or a related field</li><li>
1-2 years of merchandising or product related experience required</li><li>
Ability to multi-task, and flexible to changing priorities</li><li>
Strong communication and follow up skills required</li><li>
Detail-oriented, strong organization and follow-up skills</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint) is a must</li></ul>
WHY JOIN FULLBEAUTY?<ul><li>
Competitive Health Benefits (Medical, Dental &amp; Vision)</li><li>
Employer HSA Contribution</li><li>
401K Match</li><li>
Employee Assistance Program</li><li>
Hybrid Work Schedule (Corporate)</li><li>
Business Casual Attire</li><li>
Wellness Initiatives</li><li>
30% Associate Merchandise Discount Across our Family of Brands</li><li>
Employee Discount on Travel, Cell Phone Plans and More</li><li>
Generous Paid Time Off Program</li><li>
Promote From Within Culture</li><li>
Commitment to Being an Equal Opportunity Employer</li><li>
Life Insurance Benefits</li><li>
Internal charity that supports FULLBEAUTY Brands&rsquo; associates and their immediate family members during times of extreme hardship</li></ul><div>
FULLBEAUTY Brands&trade; is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.</div></div>

ASST MERCHANT I

careem

About the team 
The Shops team at Careem is on a mission to reinvent the way people shop across the region. We are building a one-stop-shop experience for groceries, convenience, and more, enabled by a seamless app interface and lightning-fast delivery. Based in Dubai, the UAE Shops team is a fast-moving, entrepreneurial group focused on delighting customers, supporting partners, and driving innovation.
About the role 
As an Account Manager for Shops, you will play a pivotal role in growing and nurturing our merchant relationships. You will be responsible for end-to-end account management, ensuring merchant success, performance, and satisfaction. This role requires strong relationship-building skills, analytical capabilities, and a proactive, problem-solving mindset.
What you ll do
<ul>
<li>Manage and grow relationships with key merchants and partners within the Shops vertical.</li>
<li>Act as the main point of contact for merchant partners, ensuring consistent alignment and support.</li>
<li>Monitor and drive merchant performance through data analysis, regular reviews, and action plans.</li>
<li>Identify upsell opportunities, including marketing collaborations and product adoption.</li>
<li>Troubleshoot operational or commercial issues and align with internal cross-functional teams to resolve them.</li>
<li>Ensure contractual and SLA compliance, tracking deliverables and outcomes.</li>
<li>Conduct regular business reviews with partners to discuss performance, growth opportunities, and feedback.</li></ul>

Account Manager - Shops

Nomod

As an Account Manager you will:
<ul>
<li>Retain and grow merchant accounts by driving adoption of Nomod s payment solutions and increasing processed payment volumes. Regularly look for referrals for other businesses and onboard the referrals as well.</li>
<li>Cross-sell and upsell Nomod s wider ecosystem - from payment links and in-person payments to Membership, Payment Gateway, Store, Catalogue, etc.</li>
<li>Act as the merchant s advocate within Nomod, liaising with the risk, engineering, operations, and product teams to resolve issues, streamline onboarding, and mitigate disputes/chargebacks.</li>
<li>Own the relationship: build trust with decision makers through regular account reviews, in-person meetings, and performance insights.</li>
<li>Drive merchant success metrics such as retention rate, volume growth, and adoption of additional Nomod features.</li>
<li>Provide training and support to ensure merchants teams are confident using Nomod day-to-day.</li>
<li>Gather and relay feedback from merchants to help shape product roadmap and operational improvements.</li>
<li>Identify churn risks early and take proactive steps to safeguard account health.</li>
</ul>
What we d like
<ul>
<li>Proven experience in account management, relationship management, or customer success within payments, fintech, SaaS, or any similar merchant facing roles.</li>
<li>Strong commercial mindset - you understand how to grow accounts, spot upsell opportunities, and handle negotiations.</li>
<li>Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels.</li>
<li>A problem-solver who thrives in fast-paced, high-growth environments.</li>
<li>Familiar with the UAE market and business landscape.</li>
<li>UAE driving license required (role includes in-person merchant visits).</li>
<li>Data-driven with the ability to analyze account performance and present actionable insights.</li>
<li>Native Malayalam and professional English fluency required.</li>
<li>Comfortable working in a remote, distributed team.</li>
</ul>
Nice to have
<ul>
<li>Prior experience at a high-growth startup or at an established fintech firm.</li>
<li>Fluency in other languages in addition to English and Malayalam, including Arabic, Hindi, or Urdu.</li>
</ul>

Account Manager

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