administrative assistant

customer service operation manager Jobs in Giza

customer service operation manager

operations manager

office operations admin

LYNX Group

Role Description: This is a full-time, on-site role for an Office Operations Admin, based in Giza. The Office Operations Admin will handle a range of tasks, including overseeing office administration, assisting with accounting and financial records, delivering excellent customer service, and supporting communication within the organization. The role also involves providing administrative assistance to ensure smooth day-to-day operations, coordinating schedules, tracking office supplies, and maintaining organized records.Qualifications<ul><li>2-3 years of experience in a similar role or relevant environment.</li><li>Strong skills in Office Administration and Administrative Assistance to manage tasks effectively and support daily operations</li><li>Proficiency in Customer Service and Communication to interact with clients and internal teams in a professional manner</li><li>Basic knowledge of operations to manage and support related office tasks</li><li>Highly organized with excellent time management and multitasking abilities</li><li>Proficiency in Microsoft Office Suite and other productivity tools</li></ul>Job Types: Full-time, Contract Contract length: 12 months

Office Operations Admin

Axios International

<div>Position: Admin &amp; Facilities Associate

Location: Al Dokki,Egypt 


Position Purpose

The Admin &amp; Facilities Associate will be experienced in handling a wide range of administrative support tasks. The job holder will be highly organized, flexible, and skilled at managing the administrative complexities within a global company. 
Duties and Responsibilities
<ul>
<li>Greet and assist new joiners, collaborate following company SOPPs and local regulations
</li><li>Coordinate and proactively support external accountant, auditor, company internal team and lawyer in filing and preparation of annual/monthly audits or reports.</li>
<li>Provide timely, accurate and supporting documents to Support Services Team Leader and keep track of all financial transactions related to the office.</li>
<li>Assist HR with candidate screening and onboarding Support the HR team by conducting preliminary candidate screenings, scheduling interviews, and aiding in the onboarding process for new hires. 
</li>
<li>Ensure financial transactions are recorded, saved and shared with the UAE finance team on a weekly, bi-weekly and monthly basis.</li>
<li>Manage office rents, renewals, maintenance, relocation, equipment and consumables.</li>
<li>Ensure all entities legal requirements are covered with all local authorities
</li><li>Handle mail, deliveries, and couriers effectively.</li>
<li>Maintain a tidy, organized, employee friendly office
</li><li>Implement cost saving strategy for office spending
</li><li>Oversee general office management tasks including answering and forwarding calls, managing stationary supplies, contacting suppliers for office needs, handling mail distribution, and ensuring the overall office environment is well-maintained.</li>
<li>Monitor and manage office stores and materials efficiently.</li>
<li>Assist company regional team and cross-functional teams with administrative tasks.</li>
<li>Coordinate Axios staff requirements including but not limited to IT requirements, travel and other local legal requirements .</li>
<li>Perform additional duties as required to support office operations.</li>
<li>Execute any task request by Support services team leader</li></ul> 


Relationships
<ul>
<li>Reports to the Support Services Team Leader and collaborates with the Heads of Function, Leads and UAE finance team.
</li><li>Maintain ongoing and frequent communication with external accountant, auditor, and lawyer.</li>
<li>Develop and maintain strong working relationships with all staff members.</li></ul> 


Special Skills and Knowledge
<ul>
<li>Positive and proactive attitude with a strong commitment to the role.</li>
<li>Ability to thrive in a fast-paced environment and prioritize tasks effectively.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Attention to detail with strong organizational abilities.</li>
Proficiency in Excel, PowerPoint, and the full MS Office Suite. 
<li>
 
 </li></ul>Competencies
<ul>
<li>Teamwork and collaboration.</li>
<li>Personal organization and time management.</li>
<li>Commitment to quality and attention to detail.</li>
<li>Application of job knowledge and continuous learning.</li>
<li>Effective knowledge and information management skills.</li></ul> 


Benefits of working with Axios include: 
<ul>
<li>Paying fair market value</li>
<li>Annual performance-based bonus (based on role, levels, and contract)</li>
<li>Premium Private health insurance</li>
<li>Career progression aligned with a competency framework.</li>
<li> Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives.</li></ul> 


Educational Background and Experience
<ul>
<li>At least 2 years of experience in a administrative role.</li>
<li>Proficient in both spoken and written English &amp; Arabic.</li>
<li>Experience with data entry and management.</li>
<li>Familiarity with Microsoft Office Packages.</li>
<li>Hold bachelor&rsquo;s degree in accounting, Law or Business administration</li> 
</ul>
Job Circumstances

The position is based in our Egypt office, and it does entail frequent travel to suppliers, external vendors, and governmental entities</div>

Admin & Facilities Associate- (Egypt)

Nasoft

<div>Nasoft is currently seeking a Growth Enablement Specialist to join our client&rsquo;s team. This role supports business expansion by improving internal processes, enabling sales efficiency, and coordinating cross-functional initiatives. The ideal candidate will play a key part in building frameworks that empower teams and drive sustainable growth.
Key Responsibilities:<ul><li>Act as the operations and data backbone for commercial teams (Sales, Marketing, Customer Success, Partnerships).
</li><li>Own and manage CRM configurations, workflows, pipelines, and reporting dashboards.
</li><li>Administer sales &amp; marketing enablement tools (CRM, WhatsApp, email automation tools, invoicing tools, etc.).
</li><li>Clean, validate, map, and upload large datasets into CRM while maintaining data hygiene and accuracy.
</li><li>Build weekly, monthly, and quarterly performance dashboards for leadership.
</li><li>Monitor lead flow, pipeline transitions, deal stages, and conversion metrics across teams.
</li><li>Document internal workflows, processes, SOPs, and enablement playbooks.
</li><li>Work closely with the tech team to integrate tools (CRM, WhatsApp API, invoicing systems, data sync).
</li><li>Train commercial teams on CRM usage, data entry rules, and best practices.
</li><li>Provide insights and recommendations to improve performance and operational efficiency.
</li><li>Perform other related duties as assigned.</li></ul>
Requirements<ul><li>Bachelor&rsquo;s degree in Business, Data Science, Engineering, Information Systems, or related field.
</li><li>2+ years of experience in CRM admin, growth operations, revenue operations, or data roles.
</li><li>Hands-on experience with Odoo, Zoho, HubSpot, or Salesforce.
</li><li>Experience with data visualization tools (Google Data Studio, Power BI, Looker) is a strong plus.
</li><li>Familiarity with SaaS and B2B growth funnels and KPIs.
</li><li>Advanced Excel/Google Sheets skills (VLOOKUP, pivot tables, dashboards).
</li><li>Strong analytical mindset with excellent problem-solving abilities.
</li><li>Ability to manage multiple operations and cross-functional tasks.</li></ul>
Working Conditions<ul><li>Total working hours: 9 hours daily (8 working hours + 1-hour break).</li><li>Work mode: Hybrid (3 in office &ndash; 2 remote).
</li><li>Location: Sheikh Zayed.
</li><li>Two days off per week.
</li><li>Performance evaluation based on data accuracy, pipeline flow management, dashboard quality, and team enablement.</li></ul>
Benefits
Competitive base salary + attractive commission structure.
Professional development and career advancement opportunities.
Supportive, energetic, and multicultural team environment.
Social and medical insurance coverage.
Learning &amp; Development programs (L&amp;D)</div>

Growth Enablement Specialist

<div>Location: Al Dokki,Egypt 


Position Purpose

The Admin &amp; Facilities Associate will be experienced in handling a wide range of administrative support tasks. The job holder will be highly organized, flexible, and skilled at managing the administrative complexities within a global company. 
Duties and Responsibilities
<ul>
<li>Greet and assist new joiners, collaborate following company SOPPs and local regulations
</li><li>Coordinate and proactively support external accountant, auditor, company internal team and lawyer in filing and preparation of annual/monthly audits or reports.</li>
<li>Local legal requirements often involve visits to government offices.</li>
<li>Provide timely, accurate and supporting documents to Support Services Team Leader and keep track of all financial transactions related to the office.</li>
<li>Assist HR with candidate screening and onboarding Support the HR team by conducting preliminary candidate screenings, scheduling interviews, and aiding in the onboarding process for new hires. 
</li>
<li>Ensure financial transactions are recorded, saved and shared with the UAE finance team on a weekly, bi-weekly and monthly basis.</li>
<li>Manage office rents, renewals, maintenance, relocation, equipment and consumables.</li>
<li>Ensure all entities legal requirements are covered with all local authorities
</li><li>Handle mail, deliveries, and couriers effectively.</li>
<li>Maintain a tidy, organized, employee friendly office
</li><li>Implement cost saving strategy for office spending
</li><li>Oversee general office management tasks including answering and forwarding calls, managing stationary supplies, contacting suppliers for office needs, handling mail distribution, and ensuring the overall office environment is well-maintained.</li>
<li>Monitor and manage office stores and materials efficiently.</li>
<li>Assist company regional team and cross-functional teams with administrative tasks.</li>
<li>Coordinate Axios staff requirements including but not limited to IT requirements, travel and other local legal requirements .</li>
<li>Perform additional duties as required to support office operations.</li>
<li>Execute any task request by Support services team leader</li></ul> 


Relationships
<ul>
<li>Reports to the Support Services Team Leader and collaborates with the Heads of Function, Leads and UAE finance team.
</li><li>Maintain ongoing and frequent communication with external accountant, auditor, and lawyer.</li>
<li>Develop and maintain strong working relationships with all staff members.</li></ul> 


Special Skills and Knowledge
<ul>
<li>Positive and proactive attitude with a strong commitment to the role.</li>
<li>Ability to thrive in a fast-paced environment and prioritize tasks effectively.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Attention to detail with strong organizational abilities.</li>
Proficiency in Excel, PowerPoint, and the full MS Office Suite. 
<li>
 
 </li></ul>Competencies
<ul>
<li>Teamwork and collaboration.</li>
<li>Personal organization and time management.</li>
<li>Commitment to quality and attention to detail.</li>
<li>Application of job knowledge and continuous learning.</li>
<li>Effective knowledge and information management skills.</li></ul> 


Benefits of working with Axios include: 
<ul>
<li>Paying fair market value</li>
<li>Annual performance-based bonus (based on role, levels, and contract)</li>
<li>Premium Private health insurance</li>
<li>Career progression aligned with a competency framework.</li>
<li> Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives.</li></ul> 


Educational Background and Experience
<ul>
<li>At least 2 years of experience in a administrative role.</li>
<li>Proficient in both spoken and written English &amp; Arabic.</li>
<li>Experience with data entry and management.</li>
<li>Familiarity with Microsoft Office Packages.</li>
<li>Hold bachelor&rsquo;s degree in accounting, Law or Business administration</li> 
</ul>
Job Circumstances

The position is based in our Egypt office, and it does entail frequent travel to suppliers, external vendors, and governmental entities</div>

Facility & Administrative (Egypt)

FedEx

<div>Air Network Support; Operations Support; Operational Support; Dispatch; Admin &amp; Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration &amp; Support; Sort Support &amp; Trace Management; Reporting; Location-based Customer Service 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Operations Support Agent-Senior

<div>
 Air Network Support; Operations Support; Operational Support; Dispatch; Admin &amp; Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration &amp; Support; Sort Support &amp; Trace Management; Reporting; Location-based Customer Service
 
 
 Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
 
 
 Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills
 
 
 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
 
 
 All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
 
 
 Our Company
 
 
 FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
 
 Our Philosophy
 
 
 The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
 
 Our Culture
 
 
 Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.
</div>

Operations Support Agent

Kraft Heinz

<div>
 
 Job Description
 
 
 
 The Indirect Buyer is responsible for managing the sourcing, contracting, and supplier management for indirect categories related to Maintenance, Safety, Administration, Quality, and Production. The role ensures uninterrupted plant operations through strategic sourcing, supplier consolidation, and cost optimization, while ensuring compliance with corporate procurement policies and sustainability goals.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement category strategies aligned with business and regional procurement objectives.
 </li>
 <li>
 Analyze spend and supplier base to identify cost-saving and consolidation opportunities.
 </li>
 <li>
 Support long-term Maintenance and Reliability Strategy through sourcing sustainable suppliers.
 </li>
 <li>
 Benchmark market trends to identify innovation opportunities and best practices.
 </li>
 <li>
 Drive category standardization across plants for efficiency and consistency.
 </li>
 <li>
 Lead the full sourcing cycle demand collection, market analysis, RFP issuance, bid evaluation, negotiation, and contract finalization.
 </li>
 <li>
 Collaborate with Legal and Finance to ensure robust contract structures.
 </li>
 <li>
 Implement e-sourcing tools and ensure compliance with governance.
 </li>
 <li>
 Monitor contract validity and manage renewals.
 </li>
 <li>
 Maintain a strong network of strategic suppliers.
 </li>
 <li>
 Lead supplier performance reviews (quality, delivery, cost, safety, service).
 </li>
 <li>
 Implement corrective actions with underperforming suppliers.
 </li>
 <li>
 Drive supplier innovation and continuous improvement initiatives.
 </li>
 <li>
 Act as procurement business partner to Maintenance, Admin, Quality, and Production teams.
 </li>
 <li>
 Translate business requirements into sourcing strategies.
 </li>
 <li>
 Conduct regular alignment meetings with stakeholders.
 </li>
 <li>
 Provide visibility on procurement performance and market insights.
 </li>
 <li>
 Deliver on annual savings, supplier consolidation, and efficiency targets.
 </li>
 <li>
 Ensure compliance with Procurement Policy and documentation standards.
 </li>
 <li>
 Maintain updated trackers and ensure SAP data accuracy.
 </li>
 <li>
 Support audits and ensure transparency.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, Supply Chain, or related field.
 </li>
 <li>
 2-3 years of experience
 </li>
 <li>
 Strong understanding of supplier management and sourcing strategies.
 </li>
 <li>
 Experience with ERP systems (SAP preferred).
 </li>
 <li>
 Strong analytical, negotiation, and communication skills.
 </li>
 <li>
 Ability to manage multiple projects in a fast-paced environment.
 
 
 
 </li>
 </ul>
 Location(s)
 
 
 6 October Factory
 
 
 
 Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 
 
 .
 
</div>

Indirect Buyer

Explore 176+ Office operations admin in Giza this December. Find roles across top companies and apply now to boost your career.