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operations analyst

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 We are seeking an Operations &amp; Reporting Analyst to support business operations for Zones&rsquo; global solutioning and architecture team. Primary responsibilities of this individual include setting up and running the reporting function, managing opportunity intake and maintaining associated technology platforms. You are the ideal candidate if you are detail-oriented, passionate about system functionality and process improvement, and enjoy working in a dynamic, fast-paced environment. If you want to drive efficiency &amp; transparency, sustainable improvements, and be part of a fun and highly collaborative team, this is the career opportunity for you.
 
 
 What you&rsquo;ll do as the Operations &amp; Reporting Analyst:
 
 
 Employees employed in the role of Operations &amp; Reporting Analyst shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
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 Schedule and participate in opportunity qualification meetings, review documentation and set up SharePoint / Teams for assignments and collaboration
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 Work with stakeholders &amp; leaders to capture key actions and follow up for closure
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 Data gathering &amp; organization &ndash; Develop and maintain operational reports and dashboards to support decision-making and performance tracking by curating data from multiple sources
 </li>
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 Data Analysis: Analyzing data to identify trends, patterns, and insights that can inform business decisions
 </li>
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 Report and Dashboard Creation: Developing reports, dashboards, and visualizations to effectively communicate data and insights to stakeholders
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 Identifying and resolving data inconsistencies or issues, ensuring data quality.
 </li>
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 Developing or refining analytical tools and systems to improve data collection and analysis processes.
 </li>
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 Utilize tools such as Microsoft D365, SharePoint, Excel, and ServiceNow to support business operations and reporting needs.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 5+ years of experience in data analysis, reporting, or business intelligence.
 </li>
 <li>
 Bachelor's degree in a relevant field, such as statistics, data analytics, or business administration.
 </li>
 <li>
 Certifications: in relevant data analysis software or techniques
 </li>
 <li>
 Proficiency in Microsoft Dynamics 365 (D365) for data management and reporting
 </li>
 <li>
 Advanced Microsoft Excel skills, including pivot tables, formulas, and Power Query
 </li>
 <li>
 Experience with SharePoint for content management and collaboration
 </li>
 <li>
 Familiarity with ServiceNow or similar IT service management platforms
 </li>
 <li>
 Experience with reporting tools such as Power BI is a plus
 </li>
 <li>
 Understanding of data integrity principles and database concepts
 </li>
 <li>
 Knowledge of automation tools such as Power Automate or Alteryx is a plus
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Ability to write and maintain clear process and technical documentation
 </li>
 <li>
 Effective communication and stakeholder engagement skills
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)
</div>

Operations & Reporting Analyst

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
The Global Operations Specialist is responsible for analyzing the organization's sales performance and operational efficiency worldwide. This role involves supporting global sales teams and executives by providing detailed sales and market analysis, including pipeline assessment, forecasting, historical sales analysis, and market potential evaluation. Additionally, the specialist will play a crucial role in implementing and maintaining sales automation tools in various regions to enhance organizational value. 
What You Will Do as a Global Operations Specialist:
Employees employed in the role of Global Operations Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Your responsibilities will include, but are not limited to:<ul><li>
Coordinate with Partners and sales operations globally</li><li>
Support global onboarding of partners and internal teams with tools, documentation, and process training.</li><li>
Analyze trends and performance metrics to identify opportunities for efficiency and growth.</li><li>
Manage global portals, ensuring updated catalog and prices</li><li>
Provide daily operational support</li><li>
Monitor invoicing and address payment delays</li><li>
Deliver business intelligence through reporting and analysis</li><li>
Build relationships with sales and corporate support leadership</li><li>
Communicate frequently and effectively</li><li>
Drive results and follow through</li><li>
Participate in calls for communication, improvement, and alignment</li></ul> 
What You Will Bring to the Team:<ul><li>
At least 5 years of Data Analyst, Business Intelligence, Financial Analyst, Operations Analyst</li><li>
Experience in offshore/out-sourced environments, sales, business operations, or marketing with project coordination</li><li>
Effective communication skills across all levels of business</li><li>
Advanced Excel Skills in MS Office tools, especially Excel and Power Bi for advanced modeling and data analysis</li><li>
Detail-oriented with high accuracy</li><li>
Ability to work in a fast-paced environment and meet deadlines</li><li>
Excellent customer service and account management skills</li><li>
Strong analytical, problem-solving, and decision-making abilities</li><li>
Neutral accent with good articulation and professional escalation management</li><li>
Outstanding presentation and communication skills</li><li>
Graduate &ndash; In any discipline.</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)</div>

Global Operations Specialist

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Network Operations &amp; Maintenance Center
 
 
 
 Position:
 
 Corporate NOC Data &amp; Performance Analyst
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Manager Corporate Business Support
 
 
 
 Job Type:
 
 Permanent
 
 
 
 Total Positions:
 
 2
 
 
 Job Purpose:
 
 <ul>
 <li>
 To provide actionable insights by analyzing Corporate NOC operational data and performance metrics, ensuring service reliability, efficiency, and continuous improvement. The role is responsible for monitoring network and system KPIs, generating performance reports, identifying trends, and supporting decision-making through data-driven analysis. This position enables the Corporate NOC to optimize operations, enhance customer experience, and maintain compliance with service standards.
 </li>
 </ul>
 
 Job Responsibilities:
 
 <ul>
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 Monitor and analyze Corporate NOC data, KPIs, and performance metrics to ensure service reliability and efficiency.
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 Generate regular and ad-hoc performance reports for management and stakeholders.
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 Identify trends, anomalies, and improvement opportunities through data-driven analysis.
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 Manage and maintain databases related to corporate clients, ensuring accuracy, integrity, and security of information.
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 Support corporate clients by providing timely insights, reports, and performance updates.
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 Collaborate with cross-functional teams to optimize NOC operations and enhance service delivery.
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 Develop dashboards and analytical tools to support proactive decision-making.
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 Ensure compliance with organizational standards, data policies, and regulatory requirements.
 </li>
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 Assist in incident and problem analysis by providing relevant data and performance insights.
 </li>
 <li>
 Drive continuous improvement initiatives within the Corporate NOC through effective data utilization.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Telecommunications
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 1&ndash;3 years in data handling and analytics.
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Excellent analytical, communication, and reporting skills.
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 Strong problem-solving and analytical skills.
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 Good communication skills (verbal &amp; written).
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 Ability to work in 24/7 shift environment under pressure.
 </li>
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 Team player with a proactive approach.
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
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 Ability to analyze large datasets, identify patterns, and generate actionable insights.
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 Skilled in managing and maintaining databases for corporate clients, ensuring accuracy and security.
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 Proficiency in BI/analytics tools (e.g., Power BI, Tableau, Excel) for creating performance dashboards.
 </li>
 </ul>
</div>

Corporate NOC Data & Performance Analyst

FGK Back Office Services Pvt Ltd

Company Oversight:A London based asset Management Company established its office in Islamabad in 2021. The office has seen rapid growth over the last 12 months and continues to grow in 2025. The company also provides middle and back-office services to our other office in Monaco and Switzerland. London is the operational hub of the entire group. In 2021, the group set up FGK Back Office Services in Islamabad as an offshore centre that supports the London operations. Due to the success of this office, we are now looking to offer the training program to fresh graduates.FGK Back Office Services (Private) Limited is engaged in Back Office Services and is registered with Securities and Exchange Commission of Pakistan.FGK Back Office Services (Private) Limited started its operations in November 2021 with a strategic decision and ambition to provide Back Office Services to Financial and Banking Sector Companies working domestically and overseas. Our Back Office Services includes but not limited to:- DATA MANAGEMENT- OPERATIONS SUPPORT- ACCOUNTING &amp; REPORTING- PORTFOLIO MANAGEMENTWe are an &quot;IT Enabled Services&quot; Company as defined by Pakistan Software Export Board (&quot;PSEB&quot;). As an IT Enabled Services Company, we are among the few Companies that Export IT Services worldwide, contribute our share in economic growth, and utilizes the true potential of talented individuals.Program OverviewAs a Trainee Analyst, you will receive structured training and hands-on experience in the core functions of our operations and data teams. The program is ideal for candidates looking to pursue careers in asset management, data analytics, and financial operations.Key Responsibilities (Training &amp; Exposure)<ul><li>Assist in transaction processing and maintaining financial records.</li><li>Perform data entry and analysis tasks related to portfolio and account updates.</li><li>Support account and cash reconciliations under supervision.</li><li>Help in generating and formatting daily, weekly, and monthly performance reports.</li><li>Learn to maintain accurate data in portfolio management systems.</li><li>Assist in updating security prices, account openings, and KYC tracking.</li><li>Support documentation, recordkeeping, and meeting minutes preparation.</li><li>Collaborate with team members on data queries and operational tasks.</li></ul>Learning OutcomesBy the end of the internship, trainees will:<ul><li>Understand the end-to-end workflow of asset management operations.</li><li>Be proficient in Microsoft Excel and other financial data tools.</li><li>Gain working knowledge of Bloomberg, data systems, and reconciliations.</li><li>Learn to handle performance reporting, compliance tracking, and account operations.</li></ul>Eligibility Criteria<ul><li>Recent graduates or final-year students pursuing degrees in Finance, Banking, Accounting, Economics, or Management.</li><li>Strong academic record and keen interest in financial markets and data handling.</li><li>Proficient in MS Excel and Office Suite (basic to intermediate level).</li><li>Strong written and verbal communication skills in English.</li><li>Willingness to learn and contribute as a team player in a dynamic environment.</li></ul>What We Offer<ul><li>Stipend-based internship.</li><li>Training by industry professionals.</li><li>Exposure to global financial operations.</li><li>Certificate of completion.</li><li>Potential full-time employment opportunity based on performance.</li></ul>How to ApplyIf you believe your background meets the criteria, please visit to www.fgkbackoffice.com/careers and submit your CV with a cover letter.Job Type: Full-timeWork Location: In person

Trainee Analyst – Financial Data & Operations

Novel Energy Solutions

<div>
 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 
 Summary
 
 
 
 The O&amp;M Monitoring and Reporting Analyst is responsible for overseeing the continuous monitoring of operations and maintenance activities to ensure optimal system performance and regulatory compliance. This role involves analyzing operational data, generating timely reports, identifying trends or anomalies, and supporting the maintenance team with insights for decision-making and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Design and implement strategies for integrating SCADA, CMMS, and reporting platforms
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 Monitor real-time and historical performance data from O&amp;M systems (SCADA, CMMS, etc.)
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 Support the development of automated reporting tools for performance metrics, service logs, and compliance tracking
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 Collaborate with field technicians to ensure timely execution of preventive and corrective maintenance
 </li>
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 Track service tickets and ensure resolution
 </li>
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 Generate daily, weekly, and monthly performance and maintenance reports
 </li>
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 Identify operational issues, inefficiencies, or performance degradations
 </li>
 <li>
 Coordinate with maintenance teams to schedule inspections or corrective actions
 </li>
 <li>
 Maintain accurate logs of maintenance activities, faults, and repairs
 </li>
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 Support root cause analysis and incident reporting processes
 </li>
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 Ensure data quality and consistency across monitoring systems
 </li>
 <li>
 Assist in preparing reports for internal management and external stakeholders
 </li>
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 Propose recommendations for performance improvement based on data analysis
 </li>
 <li>
 Ensure adherence to safety, quality, and environmental compliance standards
 </li>
 <li>
 Misc. liaising between the commissioning and O&amp;M teams
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Technical or professional proficiency to be highly competent in their work
 </li>
 <li>
 Problem-solving
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 Putting the team first, working well with others
 </li>
 <li>
 Relationship building and Intrapersonal skills
 </li>
 <li>
 Using Company tools and processes
 </li>
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 Daily Discipline of time management, learning on the fly, and accepting feedback
 </li>
 <li>
 Delivers results consistently
 </li>
 <li>
 Creates a process for one's own work
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 Creates a process for improving the work and incorporating into existing processes via process mapping
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 <li>
 Communication skills: Written and verbal communication, presentation skills, host meetings, email, conflict management, building a business case, and listening
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Work Environment
 
 
 
 This job operates in a professional remote office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
 
 
 
 Physical Demands
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee is regularly required to sit, talk, and listen.
 </li>
 <li>
 The employee is frequently required to use hands to finger, handle, or feel.
 </li>
 <li>
 The employee is occasionally required to reach with hands and arms.
 
 
 </li>
 </ul>
 
 Position Type/Expected Hours of Work
 
 
 
 This is a full-time position and may require longer hours and frequent weekend work.
 
 
 
 Travel
 
 
 
 No travel is expected for this position.
 
 
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Information Systems, or related field.
 </li>
 <li>
 2+ years of experience in solar O&amp;M, system integration, or IT support.
 </li>
 <li>
 Strong analytical and troubleshooting skills.
 </li>
 <li>
 Excellent communication and documentation abilities.
 
 
 </li>
 </ul>
 
 Additional Eligibility Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in SCADA, SQL, and integration tools (e.g., PowerShell, APIs)?
 </li>
 <li>
 Experience with solar PV systems, string inverters, and energy storage.
 </li>
 <li>
 Familiarity with CMMS platforms and service ticket workflows.
 </li>
 <li>
 Knowledge of OSHA/MSHA safety standards and compliance reporting.
 
 
 </li>
 </ul>
 
 Novel Energy Solutions is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
 
</div>

O&M Monitoring and Reporting Analyst

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Team
 
 
 
 The People Operations &amp; Systems team at Careem is on a mission to enhance the overall experience for our colleagues by streamlining processes, optimizing people systems, and providing data-driven insights. As part of our fast-paced and collaborative environment, we are responsible to manage all the People Systems and use the data to convert it to meaningful insights that help the business make informed decisions.
 
 
 
 About The Role
 
 
 
 We are looking for a Data Analyst to support our People team with critical insights, reporting, and system-related data support. This role will play a key part in building and maintaining reports and dashboards, enabling better decision-making through data. The ideal candidate is highly detail oriented, tech-savvy, and comfortable working with various people systems.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Design, build, and maintain reports and dashboards using Looker Studio, Excel, and Google Sheets
 </li>
 <li>
 Collaborate with stakeholders to gather requirements and ensure reporting solutions meet business needs
 </li>
 <li>
 Analyze large datasets to identify trends and insights supporting business decisions
 </li>
 <li>
 Support the implementation and optimization of people systems
 </li>
 <li>
 Ensure data integrity and drive initiatives to improve data quality
 </li>
 <li>
 Provide ad hoc data and reporting support to various stakeholders across the People team and the wider business.
 </li>
 <li>
 Help with the data gathering required for workforce planning.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 3&ndash;4 years of experience in data analytics, preferably in People/HR domains
 </li>
 <li>
 Strong hands-on skills in Excel, Google Sheets, and Looker Studio
 </li>
 <li>
 Good working knowledge of HR or People systems implementation/management (e.g., Oracle, Greenhouse, Leapsome) is a plus
 </li>
 <li>
 Strong communication and stakeholder management skills
 </li>
 <li>
 Ability to work in a fast-paced environment with a positive, solutions-driven mindset
 </li>
 <li>
 High attention to detail and a proactive approach to problem solving
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Senior HR Analyst

Explore 377+ Operations analyst in Islamabad this September. Find roles across top companies and apply now to boost your career.

377 operations analyst jobs IN Islamabad

Operations & Reporting Analyst

Global Operations Specialist

Corporate NOC Data & Performance Analyst

Trainee Analyst – Financial Data & Operations

O&M Monitoring and Reporting Analyst

Senior HR Analyst

O&M Monitoring and Reporting Analyst