associate, business manager Jobs in Islamabad

associate, business manager

salesforce business analyst Jobs in Islamabad

salesforce business analyst

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business development manager Jobs in Islamabad

business development manager

customer manager/business developer Jobs in Islamabad

customer manager/business developer

business analyst

Confiz

<div>We are seeking a Technical Business Analyst with over 4 years of professional experience to work on digital platforms, specializing in web and mobile applications. This role requires to be onsite 5 days a week
Responsibilities:
<ul><li>Gather, analyze, and document business requirements for web and app projects.</li>
<li>Collaborate with cross-functional teams including developers, designers, and QA to ensure project alignment.</li>
<li>Develop technical and functional documentation such as SRS (Software Requirements Specifications) and FSDs (Functional Specification Documents).</li>
<li>Engage with stakeholders to understand needs, manage expectations, and ensure successful delivery.</li>
<li>Translate business needs into functional specifications and user stories.</li>
<li>Support UAT and ensure solutions meet business objectives.</li>
</ul>
Requirements:
<ul><li>Minimum 4 years of experience as a Business Analyst, preferably in digital/web/app environments.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Proven track record of working effectively in a team-oriented environment.</li>
<li>Familiarity with Agile/Scrum methodologies is a plus.</li>
<li>Experience with working with JIRA</li>
</ul>
We have a global team of amazing individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit https://www.linkedin.com/company/confiz/</div>

Technical Business Analyst

S&P Global

About the Role: 
Grade Level (for internal use): 10
 The MI Customer Experience PMO team is dedicated to enhancing customer interactions and driving sales effectiveness. We value collaboration, innovation, and a global mindset, striving to continuously improve processes and outcomes. Our team thrives on open communication and a shared commitment to achieving excellence in every project
 
Responsibilities and Impact: 
Solicit and gather requirements from stakeholders, ensuring comprehensive understanding of project needs and minimum viable deliverables
 
Document and assist in analysing business processes and identify areas for improvement, focusing on efficiency and effectiveness.
 
Collaborate with cross-functional teams to gather requirements and ensure alignment with project goals.
 
Develop and maintain process maps and documentation to support project objectives.
 
Utilize technology and automation tools to streamline processes and enhance customer experience.
 
Conduct data analysis to support decision-making and strategy development.
 
Participate in project planning and execution to ensure alignment with business goals.
 
What We’re Looking For:Basic Required Qualifications: 
Bachelor's degree in Business Administration, Finance, or a related field.
 
Proven experience in business analysis and process mapping.
 
Strong analytical skills with the ability to interpret complex data.
 
Familiarity with technology and automation tools.
 
Familiarity with sales processes and workflow.
 
Excellent communication skills, both written and verbal.
 
Additional Preferred Qualifications: 
Understanding of customer experience strategies and practices.
 
Knowledge of automation tools and technologies.
 
Ability to adapt in a fast-paced environment and manage multiple priorities
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 318441
 Posted On: 2025-08-20
 Location: Islamabad, Pakistan

Business Analyst

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 10
 
 
 The MI Customer Experience PMO team is dedicated to enhancing customer interactions and driving sales effectiveness. We value collaboration, innovation, and a global mindset, striving to continuously improve processes and outcomes. Our team thrives on open communication and a shared commitment to achieving excellence in every project
 
 
 
 Responsibilities And Impact
 
 
 
 <ul>
 <li>
 Solicit and gather requirements from stakeholders, ensuring comprehensive understanding of project needs and minimum viable deliverables
 </li>
 <li>
 Document and assist in analysing business processes and identify areas for improvement, focusing on efficiency and effectiveness.
 </li>
 <li>
 Collaborate with cross-functional teams to gather requirements and ensure alignment with project goals.
 </li>
 <li>
 Develop and maintain process maps and documentation to support project objectives.
 </li>
 <li>
 Utilize technology and automation tools to streamline processes and enhance customer experience.
 </li>
 <li>
 Conduct data analysis to support decision-making and strategy development.
 </li>
 <li>
 Participate in project planning and execution to ensure alignment with business goals.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 
 Basic Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Finance, or a related field.
 </li>
 <li>
 Proven experience in business analysis and process mapping.
 </li>
 <li>
 Strong analytical skills with the ability to interpret complex data.
 </li>
 <li>
 Familiarity with technology and automation tools.
 </li>
 <li>
 Familiarity with sales processes and workflow.
 </li>
 <li>
 Excellent communication skills, both written and verbal.
 
 
 </li>
 </ul>
 
 Additional Preferred Qualifications
 
 
 
 <ul>
 <li>
 Understanding of customer experience strategies and practices.
 </li>
 <li>
 Knowledge of automation tools and technologies.
 </li>
 <li>
 Ability to adapt in a fast-paced environment and manage multiple priorities
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Purpose
 
 
 
 Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.
 
 
 Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
 
 From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
 
 integrity
 
 in all we do, bring a spirit of
 
 discovery
 
 to our work, and collaborate in close
 
 partnership
 
 with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
 
 
 Job ID:
 
 318441
 
 
 
 Posted On:
 
 2025-08-20
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 09
 
 
 
 Job Title:
 
 Salesforce Business Analyst
 
 
 
 The Team:
 
 The Information Platforms team is responsible for the management and improvements of the Business Applications that drive S&amp;P Global. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe.
 
 
 
 The Impact:
 
 You will work alongside a Salesforce and integrating systems Solutions Architect and other team members. You will use your salesforce skills and experience to help improve our Salesforce Platform. You will be involved in strategic planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Revenue Cloud,Lightning, Wave and more.
 
 
 
 What&rsquo;s in it for you:
 
 Would you like the opportunity to work on a team that will craft the future of the company's Salesforce Instances? You enjoy working to break down and solve complex problems by creating practical, maintainable, and scalable solutions. You're a great person that willingly collaborates, listens, and cares about your peers. This position will enable you to interact with an Agile team of in-house Salesforce and integration systems professionals from around the world. We are in search of a highly motivated Project Manager / Business Analyst who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage projects for Salesforce.com implementations or customizations from an Agile perspective end-to-end
 </li>
 <li>
 Act as Agile Scrum Master, facilitate meetings including Daily Scrum, Retrospectives and meetings with other teams
 </li>
 <li>
 Dig in to complicated technical details surrounding software product requirements
 </li>
 <li>
 Work with and guide our Product Owners to fill in technical gaps in requirements
 </li>
 <li>
 Eliminate impediments which are beyond the teams responsibilities to protect the team so they can stay focused on their development work
 </li>
 <li>
 Support change management process for new improvements into production
 </li>
 <li>
 Identify ways to better utilize Salesforce for business process, and make recommendations on improvements
 </li>
 <li>
 Build a high-performing team which includes continuous improvement of the team dynamics and performance.
 </li>
 <li>
 Manage CPQ and Billing projects for Salesforce.com implementations and customizations from Agile perspective
 </li>
 <li>
 Ability to do all the Salesforce configurations which includes building flows, reports, lightning pages, validation rules etc and should have strong troubleshooting skills to debug any issues
 </li>
 <li>
 Build a high-performing team which includes continuous improvement of the team dynamics and performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience as a business analyst in a technical environment
 </li>
 <li>
 BA/BS in a relevant field (business or technology) or experience, with understanding of the financial services industry
 </li>
 <li>
 Salesforce CPQ and billing knowledge experience is preferred which mainly includes product setup, product options, price rules, product rules, contracts etc.
 </li>
 <li>
 Strong Critical Thinking and analytical skills
 </li>
 <li>
 Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques
 </li>
 <li>
 Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels)
 </li>
 <li>
 Salesforce Certifications or willingness to achieve Admin certification within first year
 </li>
 <li>
 Ability to clearly bring together and document software requirements
 </li>
 <li>
 Experience working effectively in a dynamic development environment within large, global teams
 </li>
 <li>
 You will be able to resolve conflict through arbitration, negotiation, reasoned discussion, or critical issue
 </li>
 <li>
 Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching and mentoring
 
 
 </li>
 </ul>
 #
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Purpose
 
 
 
 Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.
 
 
 Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
 
 From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
 
 integrity
 
 in all we do, bring a spirit of
 
 discovery
 
 to our work, and collaborate in close
 
 partnership
 
 with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority &ndash; Ratings - (Strategic Workforce Planning)
 
 
 
 Job ID:
 
 316260
 
 
 
 Posted On:
 
 2025-07-30
 
 
 
 Location:
 
 Islamabad, Islamabad, Pakistan
 
 
</div>

Salesforce Business Analyst

About the Role: 
Grade Level (for internal use): 08
 Business Title: Salesforce Business Analyst
 
What’s in it for you: 
In this role, you will be working with a team of enthusiastic members supporting our Salesforce and OTC technical solutions and guiding our business partners & end users with industry best practices, solution design, & creating long term value to our customers.
 
The Key Responsibilities Are: 
Support S&P Global’s critical CRM system for continuous excellence in Commercial Operations.
 Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
 As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them. You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process, programs or applications for the business area(s).
 Engage with stakeholders and understand requirements for issue resolution
 Be an active member of a technical support team and manage the resolution of critical incidents
 Assist in creating comprehensive technical documents
 Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary
 Supervise activities between resources, and facilitate smooth workflow for service delivery
 Build Knowledge Base articles, Playbooks, documentation
 Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology
 Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement
 Be up to date with current field practices to enhance service standards and delivery
 Understand end-to-end solution and integrations in the overall architecture
 Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results
 
​ (Basic Qualification)
 
What we are looking for: 
Should have total Experience of 1 to 2 Years
 Should have at least 1 years experience working with Salesforce and/or on a Technical Support Team in a related field.
 Basic understanding of Agile best practices
 Good understanding of development environments and testing processes
 
#LI-USA
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
 
Job ID: 318412
 Posted On: 2025-08-18
 Location: Islamabad, Pakistan

Hanif Rajput

Hanif Rajput is hiring an FP&amp;A Analyst to lead financial planning, budgeting, forecasting, and business performance analysis. This role partners with management to provide insights on profitability, revenue trends, and strategic growth.Requirements:<ul><li>Bachelor&rsquo;s in Finance/Accounting (ACCA/ICMA/CA Inter preferred).</li><li>3&ndash;5 years&rsquo; FP&amp;A, corporate finance, or business analysis experience.</li><li>Strong financial modeling &amp; Excel skills; BI tools a plus.</li><li>Excellent analytical and presentation skills.</li></ul>Job Type: Full-timeWork Location: In person

Financial Planning Analyst

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