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operations supervisor

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operations coordinator

SGA Travel

<div>
 Operations Coordinator
 
 
 
 
 📍 Istanbul | Office-Based
 
 
 SGA Travel
 
 
 SGA Travel is a boutique Destination Management Company based in Istanbul, specialising in local, unique and sustainable travel experiences across T&uuml;rkiye. As a Travelife Certified DMC, we work closely with local communities, women-led cooperatives, and responsible suppliers to create meaningful journeys.
 
 
 
 
 
 We are looking for an Operations professional with 3&ndash;5 years of DMC experience who wants to grow into an Operations Manager role within a sustainability-driven international DMC.
 
 
 Key Responsibilities
 <ul>
 <li>
 Prepare and manage tour files and operational documentation
 </li>
 <li>
 Coordinate transportation (vehicles, drivers, schedules)
 </li>
 <li>
 Handle operational reservations and supplier confirmations
 </li>
 <li>
 Maintain supplier data and services in Ezus
 </li>
 <li>
 Act as the bridge between guides, suppliers, and the office
 </li>
 <li>
 Ensure smooth, accurate, and sustainability-conscious operations
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 <ul>
 <li>
 3&ndash;5 years&rsquo; experience in a travel agency or DMC
 </li>
 <li>
 Strong English communication skills
 </li>
 <li>
 Organised, detail-oriented, solution-driven
 </li>
 <li>
 Confident with reservation/operation systems (Ezus is a plus)
 </li>
 <li>
 Motivated to grow into a leadership role
 </li>
 <li>
 Genuine interest in responsible tourism
 
 </li>
 </ul>
 What We Offer
 <ul>
 <li>
 High operational ownership in a growing boutique DMC
 </li>
 <li>
 Direct collaboration with senior management
 </li>
 <li>
 Clear long-term growth path
 </li>
 <li>
 Active involvement in sustainability-led operations
 </li>
 </ul>
 
 
 
 
 If you are passionate about operations and want to grow with a purpose-driven DMC, we would love to hear from you.
 
</div>

Operations Coordinator

Sanofi

<div>Location: Istanbul
About the job
Reporting to EM&amp;S Turkey Supply Chain Manager, the Supply Chain coordinator operates within the External Manufacturing &amp; Supply perimeter for Turkey. This position contributes to the perimeter&rsquo;s business objectives across the Turkey manufacturing site, while ensuring adherence to HSE regulations and internal control toolkits.
Main responsibilities: 
Acting as the strategic link between markets, external manufacturers, and internal stakeholders, the EM&amp;S Supply Chain Coordinator manages end-to-end supply chain operations for external manufacturing products, optimizing logistics and inventory levels to ensure consistent product availability while upholding Sanofi's quality and compliance standards.<ul><li>
Demand Management &amp; Planning</li><li>
Implement processes to optimize production flow and inventory levels.</li><li>
Ensure reliable market demand and highlight significant changes.</li><li>
Challenge market demand and develop a detailed understanding of demand drivers.</li><li>
Consolidate and validate export demand, ensuring accurate overview of volumes across export markets</li><li>
Coordinate export supply planning with markets and internal teams to ensure product availability</li><li>
Plan monthly product requirements at External Manufacturing sites, both short- and long-term.</li><li>
Prioritize according to capacity constraints and proactively identify risks and opportunities.</li><li>
Achieve OOS targets.</li><li>
Maintain an Out-of-Stock (OOS) valuation projection, identify risks, and build mitigation plans.</li></ul>
2. Logistics Operations<ul><li>Leverage relevant tools (Kinaxis, SAP, or others) to support operations and ensure reliable data accuracy.</li><li>Maintain system master data and reference creation on MARS database</li><li>Manage toll item ordering and supplier follow-up</li><li>Coordinate with the 3rd-party logistics provider to ensure timely export dispatches and supply chain documentation readiness (CoA, invoices, declarations&hellip;).</li><li>Ensure export compliance requirements (batch release, certificates, artwork, labelling) are met prior to shipment.</li><li>Ensure accurate documentation for finished goods deliveries.</li></ul>
3. Operations Monitoring<ul><li>Implement and monitor Service Level Agreements (SLAs) with all stakeholders.</li><li>Lead initiatives to improve supply chain efficiency</li><li>Define end-to-end supply chain parameters (e.g., MOQ, Lead Time, RSL).</li><li>Ensure alignment of supply parameters with market coverage and inventory valuation targets.</li><li>Review and update production BOMs regularly.</li><li>Calculate CRI to support material planning.</li><li>Monitor ISL to maintain inventory performance.</li></ul>
4. Support &amp; Change Management<ul><li>Support the introduction of new products from External Manufacturing sites.</li><li>Monitor artwork changes and minimize destruction costs.</li><li>Collaborate with internal teams to improve Cost of Goods (COGs).</li><li>Support Industrial Affairs Controlling in budgetary processes.</li></ul>
5. Compliance<ul><li>Comply with internal Code of Ethics, maintaining high professional standards in line with company procedures.</li><li>Demonstrate duty of care toward protecting the company&rsquo;s reputation.</li></ul>
6. Ethical Leadership<ul><li>Take personal accountability by applying experience, training, and company tools to uphold ethical and governance standards relevant to the role (including company policies, procedures, and applicable legal requirements).</li><li>Escalate decisions or seek guidance when personal knowledge or understanding is insufficient.</li></ul>
7. Environmental &amp; Safety Leadership<ul><li>Supporting and complying with company safety rules and procedures.</li><li>Reporting any accidents, incidents, or near-misses&mdash;whether involving personal injury or property damage.</li><li>Assisting in the investigation of accidents to help implement preventive measures.</li><li>Reading and following all safety documentation issued by the company.</li><li>Escalating any uncertainties or concerns to their supervisor or manager.</li></ul>
About you<ul><li>
Education: Bachelor&rsquo;s or master&rsquo;s degree in science, Pharmacy, Chemical Technology, Engineering, Management, or Project Management in healthcare (Supply Chain and Industrial Affairs), or another Master&rsquo;s degree.</li></ul><ul><li>
Experience: Minimum 3 years of experience with strong knowledge of processes in the pharmaceutical industry. Experience in manufacturing is an advantage.</li></ul><ul><li>
Skills:
</li></ul>Technical skills<ul><li>
Proficient in Microsoft Excel</li><li>
Knowledge of SAP (desirable)</li><li>
Strong understanding of pharmaceutical processes</li></ul>
o Expertise in Production Planning and Control (PPC)
o Experience in managing Customer Service Level (CSL) metrics
o Knowledge of Planning Adherence methodologies
Leadership skills
o Ability to lead cross-functional teams
o Ability to make timely decisions and take effective actions
o Strong organizational capabilities
Analytical &amp; Strategic Skills
o Strong logical, analytical, and planning skills
o Good understanding of the pharmaceutical market
o Ability to work effectively in an international environment<ul><li>Languages:</li><li>
Fluent Turkish and English is required</li></ul>
At Sanofi, we chase the miracles of science to improve people's lives. We're R&amp;D-driven, AI-powered, and committed to delivering transformative healthcare solutions across the globe.
Why choose us?
Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.<ul><li>Power industry-leading performance by leveraging digital, data, and AI-driven innovation &ndash; at speed and scale.</li><li>Transform lives worldwide by delivering life-changing treatments anywhere, anytime.</li><li>Grow, thrive, and make an impact in a workplace that empowers you to bring your best self every day, with pride.</li><li>Work with AI, robotics, and next-gen automation to redefine global manufacturing and supply.</li><li>Be part of world-first initiatives like our Modulus factory, smart factories, and AI-driven supply chain solutions.</li><li>Help deliver 30+ new product launches by 2030, ensuring patients get treatments faster than ever.</li><li>Develop new skills, explore cross-functional roles, and work in an environment that values growth and discovery.</li><li>Every year, we distribute over 4 billion units of medicines and vaccines, ensuring people worldwide receive the treatments they trust.</li></ul>
#LI-EUR
null</div>

EM&S Supply Chain Coordinator

Altis CRO

<div>
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Planning, managing, and coordinating the sponsor company&rsquo;s operations end-to-end,
 </li>
 <li>
 Maintaining regular communication with sponsors and managing meeting and reporting processes,
 </li>
 <li>
 Conducting operational budget planning, cost control, and financial tracking,
 </li>
 <li>
 Improving operational processes and increasing efficiency and quality standards,
 </li>
 <li>
 Managing operation-related teams and monitoring their performance,
 </li>
 <li>
 Providing regular reports to senior management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Preferably has managerial experience in healthcare, clinical research, or similar operational structures,
 </li>
 <li>
 Experienced in operations management, budgeting, and financial processes,
 </li>
 <li>
 Competent in sponsor management and stakeholder communication,
 </li>
 <li>
 Strong analytical thinking skills with excellent planning and organizational abilities,
 </li>
 <li>
 High leadership, team management, and decision-making skills,
 </li>
 <li>
 Advanced communication and representation abilities,
 </li>
 <li>
 Proficient in MS Office applications,
 </li>
 <li>
 Able to adapt to a fast-paced work environment and manage multiple tasks simultaneously.
 </li>
 <li>
 Having experience as a Site Coordinator or CRA (Clinical Research Associate).
 </li>
 </ul>
 
 
</div>

Key Account Operation Manager

Organik Kimya

<div>
 
 Are you the one? We are looking for a
 
 Customer Experience
 
 professional to join our
 
 Tuzla
 
 team!
 
 
 Work location: Orgachem, Free-zone, Tuzla facility.
 
 
 
 
 
 
 What we need
 
 
 <ul>
 <li>
 Experience in
 
 customer service, logistics, or export operations
 
 functions with customer touch
 </li>
 <li>
 Experience in
 
 order-to-cash process
 
 </li>
 <li>
 Hands-on experience in
 
 Free Zone operations
 
 would be a great asset
 </li>
 <li>
 Experience in
 
 manufacturing or chemical / industrial
 
 environments
 </li>
 <li>
 Exposure to
 
 process improvement, project management, or digital transformation
 
 initiatives
 </li>
 <li>
 Excellent
 
 communication, stakeholder management &amp; coordination
 
 skills
 </li>
 <li>
 Excellent command in
 
 English
 
 both written and speaking
 </li>
 </ul>
 
 
 
 
 
 What you'll be responsible for
 
 
 <ul>
 <li>
 Own the
 
 end-to-end customer journey
 
 and directly manage customer service operations (order entry, order tracking, hands-on export operations)
 </li>
 <li>
 Act as the
 
 single point of contact
 
 for customers
 </li>
 <li>
 Reduce customer-facing
 
 uncertainty, rework, delays, and process errors
 
 </li>
 <li>
 Analyze customer feedback (complaints, requests, operational issues) using
 
 structured root cause analysis
 
 </li>
 <li>
 Design and implement
 
 permanent process improvements
 
 for recurring customer issues
 </li>
 <li>
 Support differentiated
 
 service models
 
 for strategic and premium customers
 </li>
 <li>
 Serve as the central coordination point across
 
 Sales, Planning, Logistics, Warehousing, and Foreign Trade
 
 </li>
 <li>
 Translate customer expectations into internal processes
 
 accurately and on time
 
 </li>
 <li>
 Ensure operational teams understand the
 
 customer impact
 
 and &ldquo;why&rdquo; behind each process
 </li>
 <li>
 Track and analyze
 
 customer experience metrics
 
 (e.g., customer effort, delivery performance, recurring issues)
 </li>
 </ul>
 
 
 
 
 
 What Organik Kimya Offers
 
 
 <ul>
 <li>
 &ldquo;Great Place to Work&rdquo; &amp; &ldquo;Top Employer&rdquo; certified work environment
 </li>
 <li>
 Opportunity to be part of an industry-shaping journey with real ownership and empowerment
 </li>
 <li>
 1 day home-office
 </li>
 <li>
 Well-being support
 </li>
 <li>
 Advanced leave policies
 </li>
 <li>
 Flexible benefits package
 </li>
 </ul>
 
 
 
 
 If you think you are the one, we are looking forward to meet you!
 
</div>

Customer Experience

Hilton

<div>
 
 Personal Assistant (PA) to Director of Operations
 
 
 
 
 Reports To:
 
 Director of Operations
 
 
 
 Department:
 
 Executive Office
 
 
 To provide high-level administrative and operational support to the Director of Operations, ensuring effective coordination of daily activities, smooth communication across operational departments, and efficient follow-up of strategic and operational initiatives.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the Director of Operations&rsquo; daily calendar, meetings, and travel arrangements
 </li>
 <li>
 Coordinate communication between the Director of Operations and operational departments (Front Office, Housekeeping, F&amp;B, Engineering, etc.)
 </li>
 <li>
 Prepare meeting agendas, take minutes, and follow up on action items
 </li>
 <li>
 Support the preparation and consolidation of operational reports (KPIs, budgets, productivity, guest satisfaction metrics, etc.)
 </li>
 <li>
 Handle internal and external correspondence professionally and confidentially
 </li>
 <li>
 Maintain strict confidentiality when dealing with sensitive and strategic information
 </li>
 <li>
 Act as a key point of contact on behalf of the Director of Operations
 </li>
 <li>
 Support cross-functional projects and ensure timely follow-up
 </li>
 <li>
 Assist in preparing management presentations and reports
 </li>
 <li>
 Identify opportunities to improve administrative and operational processes
 
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field
 </li>
 <li>
 Minimum 2 years of experience in an administrative or coordination role (hospitality experience is a plus)
 </li>
 <li>
 Excellent command of English and Turkish, both written and spoken
 </li>
 <li>
 Advanced proficiency in MS Office (especially Excel and PowerPoint)
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 High level of professionalism, discretion, and confidentiality
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Proactive, detail-oriented, and solution-focused mindset
 
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Planning &amp; Organization
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Multitasking
 </li>
 <li>
 Proactive Approach
 
 
 
 </li>
 </ul>
 
 Work Locations
 
 
 
 Hilton Istanbul Bosphorus
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Personal Assistant to Director of Operations

Gebrüder Weiss

<div>
 
 
 Gebr&uuml;der Weiss is a global leader in international transport and logistics with a 550-year history of moving- goods while growing careers. If you want to move products via land, water or air with a company at the forefront of sustainability in logistics, then join the Gebr&uuml;der Weiss Team. Would you like to find out more about us?
 
 
 
 
 
 
 
 Your Profile:
 
 
 <ul>
 <li>
 Minimum of 3 years&rsquo; experience in international land import operations
 </li>
 <li>
 Fluent in English (written and spoken)
 </li>
 <li>
 Proficient in MS Office applications
 </li>
 <li>
 Strong skills in teamwork, problem-solving, and organization
 </li>
 <li>
 Hands-on experience in groupage (LTL) transportation and dispatching
 </li>
 <li>
 Customer-focused with excellent communication skills
 </li>
 <li>
 Experienced in supplier management
 </li>
 <li>
 Demonstrated success in managing Key Account customers
 </li>
 <li>
 Completed military service (required for male candidates)
 </li>
 </ul>
 
 
 
 
 
 Your Duties:
 
 
 <ul>
 <li>
 Maintain and strengthen communication with international offices
 </li>
 <li>
 Handle bookings from offices and customers and oversee dispatch operations
 </li>
 <li>
 Keep close contact with customers from order confirmation to final delivery, providing regular status updates
 </li>
 <li>
 Coordinate and follow up on tender shipments with the tender center
 </li>
 <li>
 Hold weekly meetings with existing customers to review and discuss load volumes
 </li>
 <li>
 Monitor and control income and expense calculations
 </li>
 <li>
 Ensure accurate and timely data entry in all required systems
 </li>
 <li>
 Manage end-to-end operational follow-up with carriers
 </li>
 </ul>
 
 
 
 
 
 What we offer
 
 
 
 Do you want to make the right progress in your career, or would you prefer to put yourself regionally into effect? Careers are as individual as our traffic routes. We respect that and discuss your working hours, payment and everything that goes with it personally with you - we define the goals together.
 
 
 
 
 
 
 Please submit your application in English / Turkish to hr.turkiye@gw-world.com
 
 
 
 
 
 
 * We live diversity and encourage collaboration between different genders, both young and old, different ethnic/religious groups and people with special needs.
 
 
 
</div>

LAND IMPORT OPERATIONS SPECIALIST* / ISTANBUL

Mercedes-Benz Otomotiv

<div>
 
 Are you passionate about the automotive industry and skilled in building strong business relationships? Join us as a Fleet and Special Sales Coordinator and play a key role in driving Mercedes-Benz passenger car sales to public sector customers, diplomatic clients, and major corporate accounts.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Coordinate fleet and special sales for public institutions, diplomatic clients, and corporate key account companies.
 </li>
 <li>
 Manage discount approvals and ensure accurate documentation and compliance.
 </li>
 <li>
 Build and maintain strong relationships with key accounts through regular visits and proactive engagement.
 </li>
 <li>
 Collaborate with internal teams and dealer networks for seamless operations.
 </li>
 <li>
 Prepare reports and insights for management and liaise with Mercedes-Benz headquarters in Germany.
 </li>
 <li>
 Ensure data accuracy and integrity across all fleet-related systems.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Strong interpersonal and negotiation skills.
 </li>
 <li>
 Passion for passenger cars and solid knowledge of the automotive industry.
 </li>
 <li>
 Experience in sales or marketing (preferably automotive).
 </li>
 <li>
 Excellent communication in Turkish and English.
 </li>
 <li>
 Proactive, adaptable, and results-driven mindset.
 </li>
 <li>
 Bachelor&rsquo;s degree and valid driver&rsquo;s license.
 </li>
 <li>
 Advanced MS Office skills and willingness to travel frequently.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Why Mercedes-Benz?
 
 
 
 
 
 
 
 
 
 Be part of a global brand that sets the standard for innovation, quality, and customer experience.
 
 
 
 
 
 
 
 
 
 Apply now and accelerate your career with Mercedes-Benz!
 
 
 
 
</div>

Fleet and Special Sales Coordinator

Explore 102+ Operations coordinator in Istanbul Turkey this March. Find roles across top companies and apply now to boost your career.