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operations coordinator

NAFFCO Fire Fighting Equipment Safety Systems

Job Opening: Operations Coordinator Location: Doha, Qatar Company: NAFFCO Qatar Employment Type: Full-timeWe are seeking a proactive and detail-oriented Operations Coordinator with at least 2 years of experience to support our daily business operations. The ideal candidate will play a key role in ensuring smooth coordination across departments, maintaining operational efficiency, and supporting project execution.Key Responsibilities:<ul><li>Coordinate and monitor day-to-day operational activities.</li><li>Assist in planning and executing operational strategies.</li><li>Liaise with internal departments to ensure timely delivery of tasks.</li><li>Maintain documentation, reports, and records related to operations.</li><li>Support logistics, procurement, and scheduling activities.</li><li>Identify process improvements and contribute to operational efficiency.</li><li>Preparing Monthly Man-Hour Report</li><li>Managing and maintaining project-related documents in electronic format-organize including contracts, budget sheets, man-hour sheets, FSR, QCD reports, and checklists.</li><li>Updating actual man-hours for MFO and Maintenance Project to follow up with Engineers to ensure that the work is completed within the approved/budgeted man-hours</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.</li><li>Minimum 2 years of experience in an operations or administrative role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in MS Office and ERP systems.</li><li>Ability to work independently and in a team environment.</li></ul>Preferred Qualifications:<ul><li>Experience in construction, engineering, or facility management sectors.</li><li>Familiarity with project coordination and reporting tools.</li><li>Immediate availability is a plus</li><li>With valid transferrable QID or NOC</li></ul>How to Apply:Send your updated CV to recruitment@naffco.com or najergubat.hh@outlook.com with the subject line: &ldquo;Application &ndash; Operations Coordinator&rdquo;Job Type: Full-time

Operations Coordinator

ECCO Gulf Majorel Qatar

<div><h2 class="jobSectionHeader">Position Summary</h2>

The operations Coordinator is responsible for supporting and coordinating the day-to-day operational activities of the Contact Centre. The role ensures the contact centre operates efficiently, meets service level targets, and delivers a high standard of citizen/customer service in line with the Ministry&rsquo;s objectives. The coordinator acts as the bridge between frontline agents, supervisory management and supporting functions (e.g., workforce planning, quality assurance, IT, training).
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<ul>
<li>Monitor and coordinate the contact centre workflows: call volumes, email/chat enquiries, service level agreements (SLAs), agent schedules and shift adherence.
</li>
<li>Support the forecasting and scheduling of agents, in coordination with workforce planning, to meet required staffing levels and minimise idle time or over-utilisation.
</li>
<li>Track, collect and analyse operational data (e.g., call volumes, average handle time, abandon rate, first-contact resolution) and prepare regular reports for management with actionable insights.
</li>
<li>Assist in the revision and implementation of standard operating procedures (SOPs), process flows and contact centre policies to improve efficiency and quality of service.
</li>
<li>Provide operational support to team leads and agents: respond to escalations, assist with real-time monitoring (e.g., queue statuses, service-level breaches), and ensure escalation protocols are followed.
</li>
<li>Liaise with other departments (IT, training, quality, CRM/system support) to ensure that tools, systems and resources used by the contact centre are functioning correctly and are optimised.
</li>
<li>Contribute to quality assurance and continuous improvement initiatives: review agent performance metrics, identify training needs, highlight process gaps and propose solutions.
</li>
<li>Maintain and update operational documentation, logs and dashboards; ensure accuracy and timeliness of data.
</li>
<li>Ensure compliance with relevant guidelines, regulations and confidentiality requirements (particularly given the public sector / governmental environment).
</li>
<li>Support ad-hoc projects related to contact centre enhancements (e.g., new channel integration, self-service implementation, automation) as required by the Ministry.
</li>
</ul>Minimum Requirements:
<ul>
<li>Bachelor&rsquo;s degree in business administration, Management, Communications, or related field.
</li>
<li>3-5 years of experience in a contact centre operations role (public sector or large service organisation preferred).
</li>
<li>Experience working with operational metrics, dashboards and reporting.
</li>
<li>Strong knowledge of contact centre systems and tools (e.g., CRM, telephony, workforce management software) is an advantage.</li></ul></div>

ECCO Gulf WLL

<div>
 Position Summary
 
 
 The operations Coordinator is responsible for supporting and coordinating the day-to-day operational activities of the Contact Centre. The role ensures the contact centre operates efficiently, meets service level targets, and delivers a high standard of citizen/customer service in line with the Ministry&rsquo;s objectives. The coordinator acts as the bridge between frontline agents, supervisory management and supporting functions (e.g., workforce planning, quality assurance, IT, training).
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor and coordinate the contact centre workflows: call volumes, email/chat enquiries, service level agreements (SLAs), agent schedules and shift adherence.
 </li>
 <li>
 Support the forecasting and scheduling of agents, in coordination with workforce planning, to meet required staffing levels and minimise idle time or over-utilisation.
 </li>
 <li>
 Track, collect and analyse operational data (e.g., call volumes, average handle time, abandon rate, first-contact resolution) and prepare regular reports for management with actionable insights.
 </li>
 <li>
 Assist in the revision and implementation of standard operating procedures (SOPs), process flows and contact centre policies to improve efficiency and quality of service.
 </li>
 <li>
 Provide operational support to team leads and agents: respond to escalations, assist with real-time monitoring (e.g., queue statuses, service-level breaches), and ensure escalation protocols are followed.
 </li>
 <li>
 Liaise with other departments (IT, training, quality, CRM/system support) to ensure that tools, systems and resources used by the contact centre are functioning correctly and are optimised.
 </li>
 <li>
 Contribute to quality assurance and continuous improvement initiatives: review agent performance metrics, identify training needs, highlight process gaps and propose solutions.
 </li>
 <li>
 Maintain and update operational documentation, logs and dashboards; ensure accuracy and timeliness of data.
 </li>
 <li>
 Ensure compliance with relevant guidelines, regulations and confidentiality requirements (particularly given the public sector / governmental environment).
 </li>
 <li>
 Support ad-hoc projects related to contact centre enhancements (e.g., new channel integration, self-service implementation, automation) as required by the Ministry.
 
 
 </li>
 </ul>
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Communications, or related field.
 </li>
 <li>
 3-5 years of experience in a contact centre operations role (public sector or large service organisation preferred).
 </li>
 <li>
 Experience working with operational metrics, dashboards and reporting.
 </li>
 <li>
 Strong knowledge of contact centre systems and tools (e.g., CRM, telephony, workforce management software) is an advantage.
 </li>
 </ul>
</div>

<div>
 
 Acts as the central point of coordination for executive-level operations, ensuring smooth execution of strategic initiatives and high-level administrative tasks.
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage executive schedules, meetings, and communications.
 
 </li>
 <li>
 Coordinate cross-functional activities and ensure timely execution of executive directives.
 
 </li>
 <li>
 Support the preparation of executive reports, presentations, and documentation.
 
 </li>
 <li>
 Liaise with internal and external stakeholders on behalf of departments&rsquo; senior executives.
 
 </li>
 <li>
 Ensure confidentiality and accuracy in all executive operations.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Public Administration, Management, or a related discipline.
 
 </li>
 <li>
 Minimum 8+ years of experience in executive support or operations coordination, including at least 3 years in a governmental role within the State of Qatar.
 
 </li>
 <li>
 Strong organizational and communication skills with experience in high-level stakeholder engagement.
 
 </li>
 <li>
 Bilingual proficiency (Arabic and English) is a must.
 
 </li>
 </ul>
</div>

Executive Operations Coordinator

Al Adyat consultancy

General RoleActs as the central point of coordination for executive-level operations, ensuring smooth execution of strategic initiatives and high-level administrative tasks.Key Responsibilities&middot; Manage executive schedules, meetings, and communications.&middot; Coordinate cross-functional activities and ensure timely execution of executive directives.&middot; Support the preparation of executive reports, presentations, and documentation.&middot; Liaise with internal and external stakeholders on behalf of departments&rsquo; senior executives.&middot; Ensure confidentiality and accuracy in all executive operations.Required Experience&middot; Minimum 8+ years of experience in executive support or operations coordination, including at least 3 years in a governmental role within the State of Qatar.&middot; Strong organizational and communication skills with experience in high-level stakeholder engagement.Bilingual proficiency (Arabic and English) is a mustJob Type: Full-timePay: QAR10,000.00 - QAR15,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>governmental role within the State of Qatar: 3 years (Required)</li><li>executive support or operations coordination: 8 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Leisure

Industry: Theme Park, Events &amp; Entertainment Location: Qatar Employment Type: Full-time Availability: Immediate Joiner PreferredPosition OverviewWe are seeking a highly organized and creative Event Coordinator to support the planning and execution of a wide range of events and entertainment activities within our theme park. The ideal candidate will be energetic, detail-oriented, and capable of delivering exceptional guest experiences while coordinating with multiple teams to ensure smooth event operations.Key Responsibilities:Event Planning &amp; Coordination<ul><li>Assist in planning, organizing, and executing daily shows, seasonal events, activation, and special programs.</li><li>Coordinate with internal departments (operations, entertainment, marketing, F&amp;B, maintenance, etc.) to ensure event readiness.</li><li>Prepare event schedules, briefing documents, run sheets, and logistics plans.</li><li>Ensure all events are aligned with brand standards and guest experience goals.</li></ul>Operations &amp; On-Ground Management<ul><li>Supervise event set-up, dismantling, and real-time operations.</li><li>Manage performers, vendors, and technical teams during events.</li><li>Handle event-related challenges promptly to ensure smooth operations.</li><li>Conduct rehearsals, sound checks, and technical run-through as required.</li></ul>Guest Experience &amp; Safety<ul><li>Ensure all event activities follow theme park safety guidelines.</li><li>Support crowd management and guest engagement initiatives.</li><li>Address guest queries or issues professionally and promptly.</li></ul>Administrative &amp; Reporting<ul><li>Maintain event documentation, checklists, and post-event reports.</li><li>Track event expenses and support budget management.</li><li>Provide feedback and recommendations for event improvements.</li></ul>Qualifications &amp; Skills<ul><li>Fluent in Arabic and English communication (Mandatory)</li><li>Bachelor&rsquo;s degree or diploma in Event Management, Hospitality, Marketing, or related field (preferred).</li><li>2&ndash;4 years of experience in events, entertainment, theme parks, leisure industry, or similar.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of event production, logistics, and entertainment operations.</li><li>Ability to work in a fast-paced environment with irregular hours (birthday parities, evenings, holidays).</li><li>Creative problem-solving skills and attention to detail.</li><li>Immediate joiners only (must be available in Qatar or able to relocate quickly).</li></ul>Job Type: Full-timePay: QAR4,500.00 - QAR5,000.00 per monthApplication Question(s):<ul><li>Can you join immediately, please mention your expected date of Join.................</li></ul>Experience:<ul><li>Event Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Arabic and English fluently (Required)</li></ul>

Event Coordinator

ABH Real Estate Qatar

We are hiring &ndash; Sales Coordinator Location: Qatar Company: ABH Real EstateABH Real Estate is a leading luxury real estate agency based in Dubai &amp; Qatar. Proud recipients of: Best Luxury Real Estate Brokerage &ndash; 2022 &amp; 2023 Most Lead-Generated Agency on Property Finder &ndash; 2021We&rsquo;re expanding our dynamic team and looking for a highly organized, detail-oriented Coordinator to support our operations in Qatar.Key Responsibilities:&middot; Manage various administrative and clerical tasks&middot; Provide sales coordination support to the teamProvide support in marketing initiativesManage CRM and lead distribution&middot; Handle front desk/reception duties, including welcoming clients, answering calls, andmanaging appointments&middot; Assist with scheduling, communication, and operational workflows&middot; Ensure smooth day-to-day office operations&middot; Proactively contribute to solving organizational challengesIdeal Candidate:&middot; Strong communication and interpersonal skills&middot; Excellent organizational and multitasking abilities&middot; Professional demeanor and customer-service oriented&middot; Proactive, detail-focused, and a strong team playerApply NowComplete the candidate information form here: https://wkf.ms/3rn86cRJob Type: Full-timePay: QAR3,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Sales Coordinator

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