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operations

Worley

<div>Building on our past. Ready for the future
Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
Primary Responsibilities :
&middot; Provides direction and leadership to encourage the effective completion of projects within a portfolio of work. Maintain and improve portfolio management and delivery processes, systems and tools to enable the delivery of customer objectives. Implement portfolio key performance indicators and monitors performance, with focus on value and continuous improvement. Maintains an integrated view of the customers objectives, leveraging synergies and resources across the entire portfolio. May support customer to implement selection and prioritization for projects in portfolio.
&middot; Assigns project work and gives technical guidance to people assigned to work on large to mega sized projects. Reviews work for technical accuracy and adequacy. May have direct and indirect reports and authority for performance evaluations impacting pay. May make recommendations concerning selection, training, rating and discipline of people.
Specific Accountabilities :
&middot; Leadership, development support and coaching of CEO-5 Managers within the Function.
&middot; Demonstrate behavior and business practices commensurate with a culture of world&rsquo;s best health, safety and environmental performance.
&middot; Ensure close functional connection and collaboration exists between the Location, Region and Global disciplines to deliver world class services and solutions to our customers and industry.
&middot; Ensure that internal monthly review of resource allocation is taking place in accordance with Worley Way and is effective in planning and allocating the best resources in support of projects and business requirements.
&middot; Ensure effective resource management process is implemented across the function that optimizes the talent and development of people across the Location.
&middot; Actively support Sales in the Technical and Execution strategy elements development and key resource selection for new prospects/proposals to secure and deliver future work.
&middot; Ensure the internal monthly review of Location Projects is taking pace (non-portfolio projects) in accordance with Worley Way, Actively engage in Location projects delivery KPIs.
&middot; Monitor chargeability and resourcing levels whilst effectively considering the Location&rsquo;s strategic business outlook and approach.
&middot; Ensure the growing capability of our people in the function.
&middot; Talent Management.
&middot; Champion and drive workforce performance reviews, development planning and implementation of plans.
&middot; Drive the implementation of new company processes, systems and capability enhancements.
Essential Skills and Experience
&middot; A full-time Bachelor Degree in any Engineering discipline from an accredited university.
&middot; Minimum 20 years experience in Oil &amp; Gas Industry related to Project Delivery, with a minimum of 10 years in a project management role.
&middot; Excellent people management skills such as leadership, team, interpersonal, coaching, mentoring and supervisory skills.
&middot; The ability to make difficult decisions and lead and mange others in changing business conditions. Extensive technical, practical and commercial experience, including proven ability in managing large teams and the development of employees.
&middot; Strong communication and collaboration skills with ability to develop high performance culture and unlock opportunities for our people.
&middot; Strong interest in the development of our people and how it is critically important to the success of Worley, our customers and themselves.
Moving forward together
We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div>

Operations Director

Iron Mountain

<div>
 
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 
 
 
 
 
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 
 
 
 
 
 Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 Iron Mountain is seeking a
 
 dynamic and experienced Director, Digital Operations
 
 to join our
 
 Digital Solutions
 
 team. In this role, you will be responsible for the strategic leadership and operational oversight of Digital Operations, including direct accountability for regional Profit and Loss (P&amp;L) and driving financial results.
 
 
 
 
 
 You will lead a diverse team of operational and technical professionals, fostering a culture of development and inclusion while serving as the primary subject matter expert for Digital Solutions within your assigned geography.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you will:
 
 
 
 
 <ul>
 <li>
 
 Drive Operational Excellence and Service Delivery:
 
 Lead all aspects of Digital Solutions operations to ensure customer Key Performance Indicators (KPIs) for quality and on-time performance are met while maintaining Iron Mountain best practices.
 </li>
 <li>
 
 Execute Financial and Strategic Planning:
 
 Partner with Finance and Executive leadership to manage regional Profit and Loss (P&amp;L), develop five-year real estate and growth strategies, and deliver accurate financial forecasting.
 </li>
 <li>
 
 Cultivate Leadership and Talent:
 
 Oversee organizational structure and labor capacity, driving a culture of continuous development through succession planning and active mentorship of Operations Managers and Supervisors.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 The ideal candidate will have:
 
 
 
 
 <ul>
 <li>
 
 Extensive Leadership Experience:
 
 Significant experience leading large-scale Business Process Outsourcing (BPO) operations (such as mailroom, scanning, or data capture) and managing a complex Profit and Loss (P&amp;L) statement.
 </li>
 <li>
 
 Technical and Industry Expertise:
 
 Strong knowledge of document management platforms, specifically Kofax Capture and Kofax KTM (Kofax Transformation Modules), and the ability to interface effectively with technical teams.
 </li>
 <li>
 
 Strategic Business Acumen:
 
 Proven ability to build long-term business plans, manage high-impact programs to mitigate risk, and influence outcomes in a globally matrixed environment.
 </li>
 <li>
 
 Educational Foundation:
 
 A Bachelor&rsquo;s degree is required to meet industry standards for this executive-level position; an MBA (Master of Business Administration) is preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer (Benefits)
 
 
 
 
 
 <ul>
 <li>
 
 Competitive compensation
 
 and benefits aligned with your experience.
 </li>
 <li>
 
 Paid time off and holidays
 
 to support your personal well-being.
 </li>
 <li>
 
 Opportunities for continuous learning
 
 and professional growth within a global organization.
 </li>
 </ul>
 
 
</div>

Director, Digital Operations

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 Responsible for the day-to-day activities and supporting the local Operations Manager in the execution of priorities and tasks. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Support the local Ops Manager &amp; (key) account managers to improve operational metrics &amp; setting vendors up for success.
 </li>
 <li>
 Own new vendor onboarding processes include scanning inventory for catalog creation &amp; ensuring 100% accuracy and completion of assortment information setting up branches across platforms &amp; setting up opening hours.
 </li>
 <li>
 Actioning vendor changes i.e. opening hours, contact numbers, assortment.
 </li>
 <li>
 Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog, price changes etc.)
 </li>
 <li>
 Responsible for updating vendors assortment catalog and integrations process for assortment, inventory management &amp; price updates.
 </li>
 <li>
 Daily review of performance &amp; monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability &amp; prices.
 </li>
 <li>
 Regularly reviewing vendors assortment looking at orders generated &amp; top out of stock worst offenders, sharing reports with the local ops manager
 </li>
 <li>
 Responsible for ensuring vendors have the right training, tools (devices etc.) and processes in place ensuring local tracking, implementation, and vendor compliance.
 </li>
 <li>
 Vendors point of contact for any technical or process issues, creating incident tickets / providing guidance / solutions immediately.
 </li>
 <li>
 Collaborate with other VCs within the market and across the region for best practices and lessons learned.
 </li>
 <li>
 Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Minimum 3 years of experience in a similar role
 </li>
 <li>
 Able to analyse data.
 </li>
 <li>
 Arabic is a must. Excellent verbal and written communication skills
 </li>
 <li>
 Ability to think logically and strategically.
 </li>
 <li>
 Committed to your own performance and development.
 </li>
 <li>
 Effective organizational skills
 </li>
 <li>
 Basic - Intermediate skills in excel.
 </li>
 <li>
 Ability to work as part of a fast-growing team and be a team player.
 </li>
 </ul>
</div>

Associate Vendor Operations

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary
Responsible for the day-to-day activities and supporting the local Operations Manager in the execution of priorities and tasks. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked. 
What&rsquo;s On Your Plate?<ul><li>
Support the local Ops Manager &amp; (key) account managers to improve operational metrics &amp; setting vendors up for success.</li><li>
Own new vendor onboarding processes include scanning inventory for catalog creation &amp; ensuring 100% accuracy and completion of assortment information setting up branches across platforms &amp; setting up opening hours.</li><li>
Actioning vendor changes i.e. opening hours, contact numbers, assortment.</li><li>
Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog, price changes etc.)</li><li>
Responsible for updating vendors assortment catalog and integrations process for assortment, inventory management &amp; price updates.</li><li>
Daily review of performance &amp; monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability &amp; prices.</li><li>
Regularly reviewing vendors assortment looking at orders generated &amp; top out of stock worst offenders, sharing reports with the local ops manager</li><li>
Responsible for ensuring vendors have the right training, tools (devices etc.) and processes in place ensuring local tracking, implementation, and vendor compliance.</li><li>
Vendors point of contact for any technical or process issues, creating incident tickets / providing guidance / solutions immediately.</li><li>
Collaborate with other VCs within the market and across the region for best practices and lessons learned.</li><li>
Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed.</li></ul> 
Qualifications 
What Did We Order?<ul><li>
Bachelor&rsquo;s degree</li><li>
Minimum 3 years of experience in a similar role</li><li>
Able to analyse data.</li><li>
Arabic is a must. Excellent verbal and written communication skills</li><li>
Ability to think logically and strategically.</li><li>
Committed to your own performance and development.</li><li>
Effective organizational skills</li><li>
Basic - Intermediate skills in excel.</li><li>
Ability to work as part of a fast-growing team and be a team player.</li></ul></div>

AC House company

Job SummaryWe are looking for a highly experienced and results-oriented Operations Director to spearhead our delivery service and, critically, to drive new business acquisition. You will have dual responsibility: ensuring the flawless, profitable execution of all existing contracts (Cleaning, Security, FM) and leading the charge to secure new, lucrative service contracts through direct sales, networking, and expert management of the tender process. This role is pivotal to our market expansion and requires a leader who is both a strategic business developer and an operational expert.Key Responsibilities &amp; ObjectivesA. Business Development &amp; New Contract Acquisition (Primary Focus - 50%)<ul><li>Develop and execute a robust business development strategy to identify, target, and secure new clients for integrated service contracts or standalone cleaning, security, and FM services.</li><li>Actively network within the market (both public and private sectors) to build relationships with key decision-makers, consultants, and procurement heads.</li><li>Lead the entire tender lifecycle:</li><li>Identify relevant tender opportunities from government portals (e.g., Central Tenders Committee), major corporates, and developers.</li><li>Manage the end-to-end tender process: from initial PQQ (Pre-Qualification Questionnaire) submission to proposal development, pricing strategy, bid submission, and presentation.</li><li>Collaborate with technical teams to design compelling, compliant, and competitive service solutions and method statements.</li><li>Prepare accurate and persuasive cost models, financial proposals, and commercial terms.</li><li>Build and maintain a strong pipeline of potential clients and opportunities, providing regular forecasts to the Management.</li></ul>B. Operational Leadership &amp; Excellence <ul><li>Provide strategic direction and oversight to all Operations Managers (Cleaning, Security, FM), ensuring seamless, high-quality, and efficient service delivery across all contracts.</li><li>Implement and maintain rigorous KPIs, SLAs, and quality assurance programs to ensure client satisfaction and contract retention.</li><li>Drive operational profitability through effective budget management, resource optimization, and cost-control initiatives.</li><li>Ensure full compliance with Kuwaiti laws and regulations, particularly for security services (MOCI requirements) and labor laws.</li><li>Champion innovation in service delivery, technology adoption, and process improvement to enhance productivity and market differentiation.</li><li>Foster a culture of safety, excellence, and continuous improvement among all operational staff.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree in business administration, Engineering, Facilities Management, or a related field. An MBA or relevant master&rsquo;s degree is a strong advantage.</li><li>Experience:</li><li>Minimum of 10-12 years of progressive experience in operations management, with at least 5 years in a senior leadership role.</li><li>Non-negotiable: Proven, successful experience in the Kuwait or GCC market within the Cleaning, Security, and/or Facilities Management industry.</li><li>Demonstrable track record of winning new service contracts through tender processes. Must be able to provide examples.</li><li>In-depth knowledge of Kuwait&rsquo;s tender regulations and procurement processes (government and private).</li><li>Strong financial acumen with experience in P&amp;L management, budgeting, and bid pricing.</li><li>Skills &amp; Competencies:</li><li>Exceptional leadership, communication, and negotiation skills.</li><li>Fluent in English (Arabic fluency is a significant advantage).</li><li>Strategic thinker with a strong commercial and client-focused mindset.</li><li>Excellent problem-solving and analytical abilities.</li><li>Proficient in MS Office and familiar with operations management software.</li></ul>Job Type: Full-timeWork Location: In person

Operations Senior Manager (FM)

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Qualifications
 
 
 
 
 Whats on your plate?
 
 
 
 <ul>
 <li>
 360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law and QFC regulations compliance.
 </li>
 <li>
 Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.
 </li>
 <li>
 Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.
 </li>
 <li>
 Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.
 </li>
 <li>
 Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.
 </li>
 <li>
 Compliance &amp; Governance: Ensure adherence to Qatar labor law, QFC regulations and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.
 </li>
 <li>
 HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.
 </li>
 <li>
 Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.
 </li>
 <li>
 Drive Localization &amp; Diversity Initiatives: Support nationalization efforts and lead diversity and inclusion projects aligned with business priorities.
 </li>
 <li>
 Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.
 
 
 </li>
 </ul>
 
 What did we order?
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in HR operations, business partnering, or a related function.
 </li>
 <li>
 Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.
 </li>
 <li>
 Demonstrated ability to lead projects and change initiatives end-to-end.
 </li>
 <li>
 Strategic thinker with a hands-on, can-do attitude.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Comfortable in fast-paced, high-growth environments with constant evolution.
 </li>
 </ul>
</div>

Sr. Specialist People Operations

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Qualifications 
Whats on your plate?<ul><li>
360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law and QFC regulations compliance.</li><li>
Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.</li><li>
Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.</li><li>
Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.</li><li>
Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.</li><li>
Compliance &amp; Governance: Ensure adherence to Qatar labor law, QFC regulations and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.</li><li>
HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.</li><li>
Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.</li><li>
Drive Localization &amp; Diversity Initiatives: Support nationalization efforts and lead diversity and inclusion projects aligned with business priorities.</li><li>
Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.</li></ul>
What did we order?<ul><li>
4&ndash;6 years of experience in HR operations, business partnering, or a related function.</li><li>
Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.</li><li>
Demonstrated ability to lead projects and change initiatives end-to-end.</li><li>
Strategic thinker with a hands-on, can-do attitude.</li><li>
Strong communication and stakeholder management skills.</li><li>
Comfortable in fast-paced, high-growth environments with constant evolution.</li></ul></div>

Explore 179+ Operations in Kuwait this April. Find roles across top companies and apply now to boost your career.

179 operations jobs In Kuwait

Operations Director

Director, Digital Operations

Associate Vendor Operations

Associate Vendor Operations

Operations Senior Manager (FM)

Sr. Specialist People Operations

Sr. Specialist People Operations