operations manager

executive -operations

operations associate

devops lead l1

executive - operations

operations lead

Lam Research

<div>
 
 The group you&rsquo;ll be a part of
 
 
 
 
 The impact you&rsquo;ll make
 
 
 
 As the Global Procure to Pay Operations Lead Indirect Procurement at Lam, you will lead and execute the global procure-to-pay (P2P) process for indirect procurement, ensuring efficient and cost-effective purchasing, payment, and master data management. This role involves developing and implementing P2P strategies, optimizing procurement processes and driving continuous improvement initiatives to achieve operational excellence and cost savings. Your leadership will be crucial in navigating a dynamic environment and supporting the company's strategic goals.
 
 
 
 What You&rsquo;ll Do
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Develop and Implement P2P Strategies: Create and execute global P2P strategies and buying channels for indirect procurement categories.
 </li>
 <li>
 Process Optimization: Lead initiatives to streamline and optimize the P2P process, including procurement, invoicing, and payment workflows.
 </li>
 <li>
 Stakeholder Collaboration: Work closely with internal stakeholders to understand their requirements and ensure alignment with P2P strategies.
 </li>
 <li>
 Continuous Improvement: Implement best practices and continuous improvement initiatives to enhance P2P processes.
 </li>
 <li>
 Risk Management: Assess and mitigate risks associated with buying channels and procurement activities.
 </li>
 <li>
 Reporting: Prepare and present regular reports on P2P activities and performance metrics.
 </li>
 <li>
 Team Leadership: Lead and mentor a team of P2P procurement professionals, fostering a collaborative and high-performance culture.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Process Optimization: Streamline and optimize P2P workflows.
 </li>
 <li>
 Stakeholder Collaboration: Align P2P strategies with internal stakeholder needs.
 </li>
 <li>
 Continuous Improvement: Enhance P2P processes through best practices.
 </li>
 <li>
 Risk Management: Identify and mitigate risks in P2P and related procurement activities.
 </li>
 <li>
 Reporting: Provide insights and updates on P2P performance.
 </li>
 <li>
 Team Leadership: Guide and develop a team of procurement professionals.
 
 
 </li>
 </ul>
 
 Who We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Qualifications:
 </li>
 <ul>
 <li>
 Education: Bachelor's degree in Business, Supply Chain Management, Finance, or a related field. A Master's degree or MBA is preferred.
 </li>
 <li>
 Experience: Minimum of 12 years of experience in procurement, supply chain, shared services, operations management or related area and at least 5 years in a leadership role.
 
 </li>
 </ul>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong negotiation and contract management skills.
 </li>
 <li>
 Excellent analytical and problem-solving abilities.
 </li>
 <li>
 Proficiency in eProcurement and eSourcing tools.
 </li>
 <li>
 Effective communication and interpersonal skills.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams.
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 Professional certifications such as CPSM, CPM, or PMP are highly desirable.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Leadership: Demonstrated people leadership skills with the ability to influence and drive change.
 </li>
 <li>
 Attention to Detail: High level of accuracy and attention to detail in all aspects of procurement.
 </li>
 <li>
 Extensive experience in indirect procurement within a complex, multinational environment.
 </li>
 <li>
 Strong proficiency across the end-to-end procurement process.
 </li>
 <li>
 Proven ability to lead cross-functional initiatives and influence internal stakeholders at various levels of seniority.
 </li>
 <li>
 Experience applying procurement governance, standards, and policies (e.g., SOPs, compliance frameworks).
 </li>
 <li>
 Solid understanding of legal, regulatory, and compliance requirements in a global setting.
 </li>
 <li>
 Strategic mindset paired with strong analytical thinking, business acumen, and decision-making skills.
 </li>
 <li>
 High resilience and the ability to manage multiple priorities in a dynamic, international business context.
 </li>
 <li>
 Change management awareness and willingness to foster a culture of performance, ethics, and collaboration.
 </li>
 <li>
 Fluent English is a must; additional languages are an asset.
 
 
 </li>
 </ul>
 
 Our commitment
 
 
 
 We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
 
 
 Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
 
 
 
 Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories &ndash; On-site Flex and Virtual Flex. &lsquo;On-site Flex&rsquo; you&rsquo;ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. &lsquo;Virtual Flex&rsquo; you&rsquo;ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
 
</div>

Director - Global Procure to Pay Operations

Porter

<div>
 
 
 Porter: Creating Impactful Journeys
 
 
 
 
 
 
 At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.
 
 
 
 
 
 
 Why Porter?
 
 
 
 
 
 <ul>
 <li>
 Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
 </li>
 <li>
 Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
 </li>
 <li>
 Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
 </li>
 <li>
 Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.
 </li>
 </ul>
 
 
 
 
 
 Be a Part of Something Extraordinary:
 
 
 
 
 
 
 If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution &ndash; where every day is an opportunity to redefine what's possible.
 
 
 If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!
 
 
 
 
 
 
 Company URL: https://porter.in/
 
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 The Sr. Manager &ndash; Operations will lead and scale day-to-day operations for the Packers &amp; Movers business across multiple categories (Intercity, Intracity) across Pan India (Spread across 10 cities and expanding ).
 
 
 The role demands strong execution capabilities, people leadership, and the ability to translate business vision into operational excellence. The ideal candidate is someone who has multi-city operations in an experienced-focused business, managed high-performing teams, and has good comfort with data, and most importantly has the ability to understand ground realities well.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Operations Management
 
 
 <ul>
 <li>
 Drive day-to-day operations across business verticals with strong execution discipline.
 </li>
 <li>
 Plan supply for projected demand and ensure quality and operational standards.
 </li>
 <li>
 Allocate and manage city teams for on ground operational execution.
 </li>
 </ul>
 
 
 
 
 
 2. SOPs, GTMs &amp; Process Excellence
 
 
 <ul>
 <li>
 Implement SOPs and execute GTMs for new product launches and process rollouts.
 </li>
 <li>
 Identify operational inefficiencies and drive improvements in partnership with Product, Analytics, and Central teams.
 </li>
 <li>
 Ensure adherence to standards around quality, turnaround times, and customer experience.
 </li>
 </ul>
 
 
 
 
 
 3. Business &amp; Category Leadership
 
 
 <ul>
 <li>
 Lead geographic and category expansion by collaborating with cross-functional stakeholders.
 </li>
 <li>
 Manage P&amp;L for assigned categories along with other business co-owners.
 </li>
 <li>
 Build and execute strategic objectives (e.g. NPS improvement, New launches).
 </li>
 </ul>
 
 
 
 
 
 4. Market Intelligence &amp; Strategy
 
 
 <ul>
 <li>
 Track market trends around pricing, competition, and service quality to define short to medium (1 day- 6 months) term strategies
 </li>
 <li>
 Bring a strong eye for detail to understand micro-market nuances and routes, and tailor strategies accordingly for growth and customer experience.
 </li>
 </ul>
 
 
 
 
 
 5. Escalation &amp; Risk Management
 
 
 <ul>
 <li>
 Enable teams to handle escalations with excellence an discipline, identify recurring patterns, and drive long-term structural fixes.
 </li>
 <li>
 Ensure effective governance mechanisms for city operations.
 </li>
 </ul>
 
 
 
 
 
 6. Vision &amp; Roadmap
 
 
 <ul>
 <li>
 Create a clear operational vision and detailed roadmap for business excellence.
 </li>
 <li>
 Influence and lead multi-city teams through structured planning, communication, and performance management.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 
 
 Must-Have
 
 
 
 
 
 <ul>
 <li>
 Strong people leadership; prior experience handling a team of managers is essential.
 </li>
 <li>
 Experience managing multi-city operations with at least 20+ member teams.
 </li>
 <li>
 Excellent communication skills, with the ability to influence both leadership and ground teams.
 </li>
 <li>
 High comfort in using data and ground intelligence for decision-making.
 </li>
 <li>
 Deep on-ground bias with a roll-up-your-sleeves attitude and the willingness to travel to uncover and address real issues.
 </li>
 </ul>
 
 
 
 
 
 Good-to-Have
 
 
 
 
 
 <ul>
 <li>
 Experience in logistics, mobility, supply chain, or marketplace operations.
 </li>
 <li>
 Exposure to category management roles involving both strategy and execution.
 </li>
 <li>
 Ability to work cross-functionally and manage multiple stakeholders.
 </li>
 </ul>
</div>

Sr. Manager – Operations

Flipkart

<div>
 
 About the Role
 
 
 Lead the operations charter for Co-Brand Credit Cards for Flipkart, Myntra and Cleartrip
 
 
 About the Team
 
 
 The team manages the Co Brand Cards charter (credit and debit) for Flipkart, Myntra and Cleartrip. The
 
 
 work spans across driving the customer value proposition, and involves working with the issuing
 
 
 banks and networks.
 
 
 You are responsible for:
 
 
 
 
 
 Leading all operations for Co Brand Credit Cards on Flipkart, Myntra and Cleartrip:
 
 
 ● Managing the Tele Sales channel for both inbound and outbound calling
 
 
 ● Tracking the acquisition funnel efficiency and publishing insights
 
 
 ● Managing customer service channel queries and escalations
 
 
 ● Managing the CRM fulfillment channels
 
 
 
 
 
 To succeed in this role, you should have the following:
 
 
 ● Minimum 2-3 years of experience managing operations for any product
 
 
 ● High operational due diligence
 
 
 ● Strong stakeholder management to interact with internal and external stakeholders
 
 
 ● Should be comfortable in using Excel for analytics
 
 
 ● Prior work on driving any tele sale channel will be preferable
 
</div>

Operation Lead-Co brand credit cards

<div>
 
 
 About MSI
 
 
 
 MSI is a world leader in gaming, content creation, business &amp; productivity and AIoT solutions. Bolstered by its cutting-edge R&amp;D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for a highly motivated and results-driven
 
 Operation Manager
 
 to lead logistics, supply chain, and outsourced manufacturing operations in India. This role plays a key part in ensuring operational excellence, efficiency, and strong collaboration with both internal and external partners.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Logistics &amp; Outsourced Manufacturing Management
 
 
 <ul>
 <li>
 Oversee and optimize logistics, distribution, inventory, and supply chain processes.
 </li>
 <li>
 Manage outsourced manufacturing operations, ensuring capacity, quality, timeliness, and cost efficiency.
 </li>
 <li>
 Maintain close communication with outsourcing partners to resolve operational issues and allocate resources.
 </li>
 <li>
 Monitor vendor performance against company standards and contractual obligations, driving continuous improvement.
 </li>
 <li>
 Develop and implement operational SOPs to enhance overall efficiency.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Strategic Planning
 
 
 <ul>
 <li>
 Work closely with HQ strategy teams to support departmental planning and execution.
 </li>
 <li>
 Support process reengineering and improvements across business functions.
 </li>
 <li>
 Participate in annual budgeting, operational goal setting, and performance evaluation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above; extensive relevant experience preferred.
 </li>
 <li>
 Prior experience in internal control, finance, logistics, supply chain, or outsourced factory management highly desirable.
 </li>
 <li>
 Knowledge of Indian market and regulations, with strong cross-cultural communication skills, is a plus.
 </li>
 <li>
 Strong problem-solving ability, independent thinking, and excellent communication and coordination skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 You&rsquo;ll be part of a dynamic and global team committed to operational excellence and continuous growth. This is an exciting opportunity to take ownership of key business operations and make a significant impact in one of our fastest-growing markets.
 
 
 
</div>

Operations Manager

Finnable

<div>
 
 
 Company Description
 
 
 
 Finnable is a rapidly growing financial technology start-up that provides hassle-free personal loans to salaried professionals, aiming to make loans accessible in less than one minute. Founded by experienced ex-bankers and entrepreneurs Nitin Gupta, Amit Arora, and Viraj Tyagi, Finnable leverages deep expertise in financial technology to enhance financial well-being. The company is driven by a mission to reduce financial inequality through innovative solutions, helping millions of salaried individuals lead more stress-free and productive lives. Finnable stands out in the Fintech sector by transforming the lending experience through technological advancements and employer support.
 
 
 
 
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Own the customer and partner experience in the disbursal flow
 </li>
 <li>
 Drive TAT for disbursal aggressively
 </li>
 <li>
 Manage and own all payment and presentation processes within the company.&nbsp;&nbsp;
 </li>
 <li>
 Responsible for Managing and hiring (as per requirement) a team of 10 to 15 members, which consists of disbursal, KYC verification and sales support teams
 </li>
 <li>
 Be the single point of contact for our key partners and internal teams and act as an escalation point to drive resolution in a timely, proactive manner
 </li>
 <li>
 Take complete ownership of the operations product streams, create roadmap and maintain backlogs
 </li>
 <li>
 You will extensively coordinate with internal and external stakeholders, including Sales, Risk and Partners to ensure smooth day-to-day operations for the partners and Finnable&nbsp;
 </li>
 <li>
 Ensuring timely delivery of projects through proper planning, scheduling and execution
 </li>
 </ul>
 
 
 
 
 
 Required Skills&nbsp;
 
 
 <ul>
 <li>
 Strong business acumen, structured problem-solving skills and ability to think strategically&nbsp;
 </li>
 <li>
 Penchant for Automation and continuous improvement
 </li>
 <li>
 Team handling capabilities and excellent hiring skills
 </li>
 <li>
 Excellent written and verbal communication skills&nbsp;
 </li>
 <li>
 Proven ability to partner, communicate and manage/navigate through multiple functions and organisational groups with high stakeholder management skills
 </li>
 <li>
 Understanding of the fintech/Payment landscape along with good deal-making/negotiation skills&nbsp;
 </li>
 <li>
 An open, intuitive and curious mind to learn, unlearn and experiment&nbsp;
 </li>
 <li>
 Proactive and self-motivated to deliver excellence independently&nbsp;
 </li>
 <li>
 Must be willing to work in a high-growth and fluid work environment&nbsp;
 </li>
 <li>
 Strong passion for Fintech and latest advancements in the financial services space&nbsp;
 </li>
 </ul>
 
 
 
 
 Candidates with product management experience with agile methodologies are preferred.&nbsp;
 
 
 
 
 
 Required Experience&nbsp;- 2-5 years of experience in Operations management / strategic partnerships, preferably in fintech/payment industry&nbsp;
 
 
 
 
 
 Qualification - Bachelor&rsquo;s / Master&rsquo;s / MBA degree
 
 
 
 
</div>

Product Manager - Operations

Awfis Space Solutions Limited

<div>
 
 
 Role Overview
 
 
 
 As the Lead of Technical Operations for India, you will play a pivotal role in overseeing and managing facilities operations across the country. Leveraging your strong engineering background, you will provide strategic direction, ensure operational excellence, and drive energy conservation and sustainability initiatives across all sites.
 
 
 You will be responsible for maintaining high-quality facilities, managing technical and engineering projects, implementing robust maintenance programs, and ensuring full compliance with safety, regulatory, and environmental standards. Collaboration with cross-functional teams, vendors, and stakeholders will be key to creating a safe, productive, cost-efficient, and sustainable workplace ecosystem.
 
 
 
 Key Result Areas &amp; Responsibilities
 
 
 
 
 
 
 
 1. Energy Conservation &amp; Sustainability
 
 
 <ul>
 <li>
 Lead the Energy Conservation and Sustainability Charter across all facilities in India.
 </li>
 <li>
 Develop and implement energy efficiency programs targeting measurable reductions in energy and water consumption.
 </li>
 <li>
 Drive renewable energy adoption, including solar, waste heat recovery, and sustainable HVAC retrofits.
 </li>
 <li>
 Monitor and analyze energy data using digital dashboards and Energy Performance Indicators
 </li>
 <li>
 Partner with vendors to pilot smart lighting, waste segregation, and sustainable material usage initiatives.
 </li>
 </ul>
 
 
 2. Facilities Operations Management
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of all facilities, including office spaces, warehouses, and infrastructure assets.
 </li>
 <li>
 Develop and implement facility management strategies to enhance operational efficiency, minimize downtime, and optimize cost structures.
 </li>
 <li>
 Ensure regulatory compliance with safety, building codes, and environmental standards.
 </li>
 <li>
 Establish and monitor preventive and predictive maintenance programs for critical systems and assets.
 </li>
 <li>
 Integrate smart building management systems (BMS) and IoT-based monitoring for better performance insights.
 </li>
 </ul>
 
 
 3. Strategic Facilities Leadership
 
 
 <ul>
 <li>
 Define and execute a national facilities strategy aligned with organizational objectives and business growth plans.
 </li>
 <li>
 Leverage engineering expertise to introduce innovative solutions for improving uptime, reliability, and sustainability.
 </li>
 <li>
 Stay abreast of emerging technologies in energy management, asset tracking, and workplace design.
 </li>
 <li>
 Partner with leadership to ensure facilities infrastructure supports evolving hybrid workspace models and future capacity planning.
 </li>
 </ul>
 
 
 4. Engineering Project Management
 
 
 <ul>
 <li>
 Plan, execute, and manage engineering and infrastructure projects including new setups, upgrades, and expansions.
 </li>
 <li>
 Provide technical leadership on MEP (Mechanical, Electrical, Plumbing) systems, HVAC, and other building engineering functions.
 </li>
 <li>
 Develop project charters, budgets, timelines, and governance frameworks.
 </li>
 <li>
 Oversee the selection, onboarding, and management of contractors, architects, and consultants.
 </li>
 <li>
 Conduct feasibility studies, cost-benefit analyses, and risk assessments for key capital projects.
 </li>
 </ul>
 
 
 5. Vendor Management and Contracts
 
 
 <ul>
 <li>
 Identify and engage with best-in-class service providers for facility operations and technical maintenance.
 </li>
 <li>
 Negotiate and manage service-level agreements (SLAs) and contracts ensuring transparency and performance accountability.
 </li>
 <li>
 Conduct quarterly performance reviews and drive vendor-led innovation for cost optimization.
 </li>
 <li>
 Ensure compliance with statutory norms and maintain vendor documentation standards.
 </li>
 </ul>
 
 
 6. Health, Safety, and Regulatory Compliance
 
 
 <ul>
 <li>
 Design, implement, and audit HSE (Health, Safety &amp; Environment) systems and SOPs across all locations.
 </li>
 <li>
 Conduct regular safety drills, inspections, and risk assessments.
 </li>
 <li>
 Ensure timely statutory compliance and reporting under applicable laws and standards.
 </li>
 <li>
 Promote a safety-first culture through awareness programs, training, and incident management systems.
 </li>
 </ul>
 
 
 7. Stakeholder Collaboration &amp; Governance
 
 
 <ul>
 <li>
 Partner with internal stakeholders &mdash; HR, Finance, Admin, Operations, and Legal &mdash; to ensure alignment of facility initiatives with organizational priorities.
 </li>
 <li>
 Build strong relationships with local authorities, government bodies, and industry associations for compliance and advocacy.
 </li>
 <li>
 Provide regular MIS reports, dashboards, and strategic insights to senior management.
 </li>
 <li>
 Represent the facilities function in leadership reviews and business planning sessions.
 </li>
 </ul>
 
 
 Qualifications and Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Civil/Mechanical/Electrical); Master&rsquo;s degree preferred.
 </li>
 <li>
 12+ years of progressive experience in Facilities &amp; Engineering Management.
 </li>
 <li>
 Proven track record in energy management, project execution, and sustainability practices.
 </li>
 <li>
 Strong understanding of building systems, preventive maintenance, and workplace engineering.
 </li>
 <li>
 Excellent leadership, stakeholder management, and analytical problem-solving skills.
 </li>
 <li>
 Familiarity with safety norms, environmental standards, and government compliance frameworks.
 </li>
 </ul>
 
 
</div>

Vice President Technical Operations

<div>
 
 
 Porter: Creating Impactful Journeys
 
 
 
 
 
 
 At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.
 
 
 
 
 
 
 Why Porter?
 
 
 
 
 
 <ul>
 <li>
 Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
 </li>
 <li>
 Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
 </li>
 <li>
 Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
 </li>
 <li>
 Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.
 </li>
 </ul>
 
 
 
 
 
 Be a Part of Something Extraordinary:
 
 
 
 
 
 
 If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution &ndash; where every day is an opportunity to redefine what's possible.
 
 
 If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!
 
 
 
 
 
 
 Company URL: https://porter.in/
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 We are looking for a strategic and analytical team player to own the functions of the partner lifecycle from acquisition and onboarding to retention and engagement of the partners. The role involves driving growth across channels, reducing friction through product/process improvements, and leading central initiatives to enhance partner experience and efficiency. First-principle thinking, execution ownership, and cross-functional collaboration are key to succeeding in this role.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Setting up Central Ops:
 
 Building Central Ops from scratch and moving city processes under a unified setup and consolidating city workflows.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Retention &amp; Engagement:
 
 Track key metrics like churn, LTV, and satisfaction to design interventions that improve long-term retention and drive sustained engagement.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Customer &amp; Partner Insights:
 
 Continuously gather and analyse qualitative and quantitative feedback to understand pain points, inform product/process improvements, and reduce operational friction.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Cost Optimization:
 
 Monitor and improve cost-efficiency in acquisition and retention efforts to maximize ROI.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Communication &amp; Training:
 
 Build effective partner communication strategies and training programs to support onboarding, education, and ongoing enablement.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Competitor &amp; Market Analysis:
 
 Conduct regular benchmarking to identify trends, strategic opportunities, and areas of differentiation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 SLA Monitoring &amp; Issue Resolution:
 
 Ensure adherence to SLAs and drive resolution of partner/customer issues in a timely and efficient manner.
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Analytical Ability and Structured Thinking:
 
 Strong analytical skills to interpret data, identify trends, and make informed decisions. Ability to think critically and develop structured strategies to drive growth.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 First Principle Thinking:
 
 Question assumptions and solve problems from fundamental truths. Innovate and optimize processes beyond conventional approaches.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Stakeholder Management:
 
 Excellent interpersonal and communication skills to effectively collaborate with internal teams, external partners, and stakeholders at all levels.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Team Management:
 
 Experience in managing teams and leading team leads to achieve goals and objectives.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Data-Driven Mindset:
 
 Comfortable working with data and utilizing data-driven insights to inform decision-making processes. Proficiency in data analysis tools and techniques.
 </li>
 </ul>
</div>

Senior Manager- Partner Lifecycle

Explore 445+ Operations lead in Mangaluru this December. Find roles across top companies and apply now to boost your career.