business development manager Jobs in Istanbul Turkey

business development manager

country operations manager Jobs in Istanbul Turkey

country operations manager

operations assistant Jobs in Istanbul Turkey

operations assistant

assistant cd operations manager Jobs in Istanbul Turkey

assistant cd operations manager

business development analysis and operations supervisor Jobs in Istanbul Turkey

business development analysis and operations supervisor

operations manager bizops

Kopilot Tech

<div>
 
 
 About Kopilot
 
 
 
 Kopilot is Turkey&rsquo;s fastest-growing education technology startup.
 
 
 We personalize the exam journey of tens of thousands of students through AI-powered coaching, rich content, and expert guidance teachers.
 
 
 Recognized as
 
 Education Platform of the Year
 
 , we&rsquo;ve conducted millions of student sessions so far.
 
 
 
 
 
 
 About the Role
 
 
 
 We&rsquo;re looking for an
 
 Operations Manager
 
 who will oversee Kopilot&rsquo;s day-to-day operations end to end, accelerate our growth, and enhance student success.
 
 
 This role goes beyond traditional operations management &mdash; combining
 
 Customer Success
 
 ,
 
 CX
 
 , and
 
 BizOps
 
 to take critical responsibility across both the user journey and the sales funnel.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Increase student retention and drive success stories within Kopilot.
 </li>
 <li>
 Strengthen sales processes to ensure efficient lead conversion.
 </li>
 <li>
 Manage customer support and ticketing operations end to end.
 </li>
 <li>
 Optimize operational workflows and produce regular performance reports.
 </li>
 <li>
 Act as a bridge between marketing, product, sales, and customer teams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 4&ndash;6 years of professional experience (preferably in a startup, SaaS, edtech, or fast-scaling company).
 </li>
 <li>
 Strong background in operations management, customer success, or sales support.
 </li>
 <li>
 Highly analytical mindset; able to turn data into actionable decisions.
 </li>
 <li>
 Excellent communicator with natural cross-team coordination skills.
 </li>
 <li>
 Fast, adaptable, and hands-on &mdash; comfortable working in startup dynamics.
 </li>
 </ul>
 
 
 
 
 
 Why Kopilot?
 
 
 <ul>
 <li>
 A core leadership role in one of Turkey&rsquo;s fastest-growing edtech startups.
 </li>
 <li>
 Direct impact on Kopilot&rsquo;s upcoming global expansion.
 </li>
 <li>
 High responsibility, high autonomy, and high learning opportunity.
 </li>
 <li>
 The chance to work with a young, ambitious, and dynamic team.
 </li>
 </ul>
 
 
</div>

Operations Manager (BizOps)

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

BoF Careers

<div>
 
 Overview
 
 
 
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 
 
 
 Your Impact
 
 
 
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 
 
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 
 
 
 Responsibilities And Tasks
 
 
 
 <ul>
 <li>
 Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
 </li>
 <li>
 Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
 </li>
 <li>
 Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
 </li>
 <li>
 Ensure the implementation and execution of after sales service procedures striving for excellent results
 </li>
 <li>
 Be the point of contact with regard to transfers in and out.
 </li>
 <li>
 Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
 </li>
 <li>
 Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Requirements:
 </li>
 <ul>
 <li>
 5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
 </li>
 <li>
 Degree with specialization in Retail/Hospitality Management is a plus;
 </li>
 <li>
 Willingness to relocate and evolve in the organization;
 </li>
 <li>
 Proven background in staff recruitment and development;
 </li>
 <li>
 Proven excellent client service and stock management skills;
 </li>
 <li>
 Fluency in Turkish and good level in English, while another language is a plus;
 </li>
 <li>
 Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
 
 </li>
 </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
</div>

Moncler Store Operations Manager - Istanbul Airport F/M

Workforce İnsan Kaynakları

<div>
 
 We are looking for a "
 
 Logistics &amp; Customer Operations Specialist
 
 " for our customer.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Support the Foreign Trade &amp; Logistics Manager in all export and shipment-related activities
 </li>
 <li>
 Receive and process customer and internal orders, ensuring accurate and timely data entry into the system
 </li>
 <li>
 Coordinate with the Sales Manager regarding order confirmations, delivery schedules, and shipment priorities
 </li>
 <li>
 Prepare and follow up on export documentation and shipment status with forwarders, customs brokers, and logistics partners
 </li>
 <li>
 Ensure timely and compliant execution of shipments and maintain proactive communication with all stakeholders
 </li>
 <li>
 Keep organized records of orders, shipments, and customer communications
 </li>
 <li>
 Assist in resolving operational issues and contribute to process improvements within customer and logistics operations
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in International Trade, Business Administration, or a related field
 </li>
 <li>
 Minimum 3 years of experience in export operations, logistics, or customer operations
 </li>
 <li>
 Solid understanding of international trade and shipment processes
 </li>
 <li>
 Strong communication and coordination skills across departments and with external partners
 </li>
 <li>
 Good command of English, both written and verbal
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in ERP systems and MS Office applications
 </li>
 <li>
 Solution-oriented mindset and ability to work in a fast-paced environment
 </li>
 <li>
 Located in Istanbul European side
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Workforce &Idot;nsan Kaynaklar&inodot; ve Dan&inodot;&scedil;manl&inodot;k Hizmetleri Ltd.&Scedil;ti.Under the supervision of &Idot;&scedil;kur(Turkey Employment Organization), it is a private employment agency with license number 897 dates 14.12.2022
 
 
</div>

Logistics & Customer Operations Specialist

COSENTINO

<div>
 
 
 What are we looking for
 
 
 
 At Cosentino (www.cosentino.com) we are looking for an Operations Manager The Operations Manager will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of. The Operations Manager oversees all aspects of operational and customer service activities within the Cosentino Center, including material handling (shipping / receiving), inventory management, logistics &amp; delivery, warehouse operations, and team leadership. The role ensures cost-efficient, safe, and high-quality operations that support customer satisfaction and financial performance.
 
 
 
 
 
 
 What you will do
 
 
 
 
 Operational Excellence &amp; Strategy
 
 
 
 &minus; Drive cost reduction and efficiency improvements across the Cosentino Center.
 
 
 &minus; Define and implement optimal center layout, workflows, material flow, and operations.
 
 
 &minus; Monitor and analyze performance metrics, identify root causes of issues, and lead continuous improvement initiatives.
 
 
 
 
 
 Logistics &amp; Delivery Management
 
 
 
 &minus; Plan and maintain daily delivery schedules with optimal routing and capacity utilization.
 
 
 &minus; Oversee external transport providers and, where applicable, coordinate in-house fleet management.
 
 
 &minus; Ensure on-time, damage-free deliveries and manage logistics exceptions and customer problem resolution.
 
 
 
 
 
 Inventory &amp; Quality Control
 
 
 
 &minus; Oversee inbound/outbound quality inspections, damage control, and returns handling.
 
 
 &minus; Ensure inventory accuracy via cycle counts, reconciliation, shrinkage control.
 
 
 &minus; Develop loss prevention strategies and controls.
 
 
 
 
 
 Financial Accountability &amp; Cost Control
 
 
 
 &minus; Own the operational P&amp;L: budget, cost control, variance analysis, and cost optimization.
 
 
 &minus; Monitor operational cost drivers (labor, transport, utilities, equipment).
 
 
 &minus; Coordinate with Sales Admins on AR/AP tasks as needed.
 
 
 
 
 
 Health, Safety &amp; Compliance
 
 
 
 &minus; Ensure compliance with local workplace health &amp; safety laws, policies, and regulations.
 
 
 &minus; Lead safety training, risk assessments, incident investigations, and corrective actions.
 
 
 &minus; Maintain and enforce SOPs, Standard Work, Job Safety Analyses, and safety culture.
 
 
 
 
 
 Team Leadership &amp; Development
 
 
 
 &minus; Coach, develop, and evaluate operations, warehouse, and administrative staff.
 
 
 &minus; Set performance goals, conduct yearly performance reviews, and drive accountability.
 
 
 &minus; Promote a collaborative and high-performance team culture.
 
 
 
 
 
 Cross-Functional Alignment &amp; Stakeholder Management
 
 
 
 &minus; Liaise with Sales, Customer Service, Logistics, HR, and Finance to ensure smooth operations and customer satisfaction.
 
 
 &minus; Escalate issues proactively, align on service commitments, and support business growth.
 
 
 &minus; Provide operational input into sales forecasts, capacity planning, and business strategy.
 
 
 
 
 
 Support / Backup (as required)
 
 
 
 &minus; In exceptional situations, assist with order entry, customer escalations, or warehouse activities to ensure operations continuity.
 
 
 &minus; Prepare or validate documentation for shipments, customs, or transport requirements
 
 
 
 
 
 What you need to succeed
 
 
 
 
 Education
 
 
 
 &minus; Preferred: Bachelor&rsquo;s degree in business, Operations Management, Supply Chain, Industrial Engineering, or related field.
 
 
 &minus; Minimum: Diploma or equivalent experience in operations / logistics environment.
 
 
 
 
 
 Work experience
 
 
 
 &minus; Minimum 5 years of operations / logistics / warehouse management experience (or equivalent)
 
 
 &minus; Experience leading cross-functional teams and managing diverse operations (warehouse, delivery, customer service)
 
 
 &minus; Experience with ERP systems (SAP or alternatives) and data analysis
 
 
 &minus; Experience in a fast-paced, high-volume environment with expectations for continuous improvement
 
 
 &minus; Experience in operating overhead cranes and forklifts
 
 
 &minus; Working knowledge of relevant regulatory / safety standards in your jurisdiction
 
 
 
 
 
 Technical / Tools / Systems
 
 
 
 &minus; Proficiency in SAP (or equivalent ERP), MS Excel / data tools
 
 
 &minus; Familiarity with route planning tools, logistics software, warehouse management systems (WMS)
 
 
 &minus; Knowledge of safety management tools, SOPs, risk assessment, compliance systems
 
 
 
 
 
 
 What we do offer
 
 
 
 You will join a company:
 
 
 - With an international mindset and presence in 80+ countries.
 
 
 - With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone&reg;, Dekton&reg; and Sensa by Cosentino&reg;.
 
 
 - In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project.
 
 
 
</div>

Operations Manager

Tiffany & Co.

<div>
 
 Job Description
 
 
 
 
 TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
 
 
 
 
 At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
 
 
 
 
 It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
 
 
 
 
 We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
 
 
 
 The Team Manager (or Assistant Store Manager) will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Store Manager is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
 
 
 
 Responsabilities:
 
 
 
 
 SALES
 
 
 
 
 Deepen the relationship with our clients to achieve or exceed sales target, product category sales targets, and relevant KPIs:
 
 
 
 <ul>
 <li>
 Manage and motivate the team to consistently achieve or exceed store sales target.
 </li>
 <li>
 Drive client development activities among individual team members to cultivate new and existing clients.
 </li>
 <li>
 Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally.
 </li>
 <li>
 Drive business through key product pillars and KPIs.
 
 
 </li>
 </ul>
 
 SERVICE
 
 
 
 
 Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
 
 
 
 <ul>
 <li>
 Lead, model and coach based on client feedback.
 </li>
 <li>
 Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times.
 </li>
 <li>
 Optimize hospitality and store amenities to create unique experiences.
 </li>
 <li>
 Take action on client feedback to improve client service.
 
 
 </li>
 </ul>
 
 TALENT
 
 
 
 
 Attract, hire, and retain top talent to cultivate a climate of high performance:
 
 
 
 <ul>
 <li>
 Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
 </li>
 <li>
 Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent
 </li>
 <li>
 Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
 </li>
 <li>
 Leverage and utilize training and development offerings to effectively support growth and development to drive performance.
 
 
 </li>
 </ul>
 
 OPERATIONS EXCELLENCE
 
 
 
 
 Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement:
 
 
 
 <ul>
 <li>
 Ensure exceptional operational support to drive sales and service.
 </li>
 <li>
 Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
 </li>
 <li>
 Ensure compliance with all internal control procedures.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 5 years of retail or luxury retail store management experience or relevant client related experience (e.g., hospitality).
 </li>
 <li>
 Proven track record in sales generation, managing the achievement of sales results.
 </li>
 <li>
 Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
 </li>
 <li>
 Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
 </li>
 <li>
 Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 A college/university degree.
 </li>
 <li>
 Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
 
 
 </li>
 </ul>
</div>

Team Manager (Assistant Store Manager) | NEW OPENING - Istanbul Airport

Explore 613+ Operations manager bizops in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

613 operations manager bizops jobs IN Istanbul Turkey

Operations Manager (BizOps)

Country Operations Manager

Country Operations Manager

Moncler Store Operations Manager - Istanbul Airport F/M

Logistics & Customer Operations Specialist

Operations Manager

Team Manager (Assistant Store Manager) | NEW OPENING - Istanbul Airport